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(Serious Eats)   How tipping actually works. This should solve it once and for all   (newyork.seriouseats.com) divider line 191
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11763 clicks; posted to Main » on 06 Sep 2013 at 1:51 AM (50 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-09-06 12:07:28 AM
Never in my 10 years did I work in a place that shared tips. The busboys worked a section and got a cut based on what the servers gave them. We at the bar always got f*cked from servers, but always made out doing food at the bar and late night drinkers.
 
2013-09-06 12:14:18 AM

NewportBarGuy: Never in my 10 years did I work in a place that shared tips. The busboys worked a section and got a cut based on what the servers gave them. We at the bar always got f*cked from servers, but always made out doing food at the bar and late night drinkers.


It seems to be standard practice in many places now, for better or worse.
 
2013-09-06 12:17:29 AM
[notthissh*tagain.jpg]
 
2013-09-06 12:39:44 AM
My significant other is a bartender and cocktail designer

STFU
 
2013-09-06 01:03:19 AM
farm3.staticflickr.com
 
2013-09-06 01:20:23 AM
In a perfect world your bartender and/or server should keep 100% of the tips you give them, and busboys should receive a flat (but fair) hourly wage, with the opportunity to work their way up to server if they perform well.  I'm not sure where food runners fall in, or why they're even necessary, the servers should be able to handle that.

That would keep the incentive on the servers to provide excellent service, and to stay on top of the kitchen to make sure that dishes came out correct and on time.
 
2013-09-06 01:42:27 AM
I don't think tipping works at all.  Usually if the service is poor it's because the kitchen is behind, and there's no guarantee they'll get a tip.
 
2013-09-06 01:54:50 AM

TuteTibiImperes: In a perfect world your bartender and/or server should keep 100% of the tips you give them, and busboys should receive a flat (but fair) hourly wage, with the opportunity to work their way up to server if they perform well.  I'm not sure where food runners fall in, or why they're even necessary, the servers should be able to handle that.

That would keep the incentive on the servers to provide excellent service, and to stay on top of the kitchen to make sure that dishes came out correct and on time.


FTFY
 
2013-09-06 01:58:07 AM
Why do Tipping articles and blogs (Remember Waiter Rant?) always seem to be about New York? Don't Americans tip anywhere else in the country?
 
2013-09-06 01:59:27 AM
TL:DR

I always tip in cash and directly in to the servers hands.  Even when charging a meal, it's always cash tips and always personal.

/former restaurant worker and owner.
 
2013-09-06 02:00:03 AM

Here's a plan that will surely make a difference in how service staff is compensated:


STOP TIPPING COMPLETELY


When businesses can't get workers because the pay is stupid low, wages will rise, and balance will be restored to the Force

/so frikkin simple, a caveman could do it
//pass me a beer, Luke... and slow that troll motor down a touch
 
2013-09-06 02:01:49 AM
Sharing is standard nowadays. As a bartender, I give the kitchen 3% of my food sales and the busser or barback (depends on if I'm completely behind the bar on say a Friday/Saturday or have the bar and a small section on weekdays) 1.5% of my net sales. So, when you decide to get cheap with your tips (through no fault of my own generally though everyone makes mistakes), you're literally taking money out of my pocket. You eating cost me money. Remember that the next time you decide to get indignant about tipping when you're out.

/in before Mr. Pink
 
2013-09-06 02:02:18 AM
gifrific.com
 
2013-09-06 02:02:41 AM

Lsherm: I don't think tipping works at all.  Usually if the service is poor it's because the kitchen is behind, and there's no guarantee they'll get a tip.


It's actually usually because someone didn't show up, so the server is covering more tables than they realistically can.
 
2013-09-06 02:02:51 AM

MaudlinMutantMollusk: Here's a plan that will surely make a difference in how service staff is compensated:


STOP TIPPING COMPLETELY

When businesses can't get workers because the pay is stupid low, wages will rise, and balance will be restored to the Force

/so frikkin simple, a caveman could do it
//pass me a beer, Luke... and slow that troll motor down a touch


Never gonna happen. Engrained cultural norm. Get over it. It's not even worth suggesting. Have a nice day.
 
2013-09-06 02:03:37 AM

Software2: [gifrific.com image 500x280]


And 29 seconds later. That's gotta be worth something.
 
2013-09-06 02:04:52 AM

Eshy: MaudlinMutantMollusk: Here's a plan that will surely make a difference in how service staff is compensated:


STOP TIPPING COMPLETELY

When businesses can't get workers because the pay is stupid low, wages will rise, and balance will be restored to the Force

/so frikkin simple, a caveman could do it
//pass me a beer, Luke... and slow that troll motor down a touch

Never gonna happen. Engrained cultural norm. Get over it. It's not even worth suggesting. Have a nice day.


Thanks for taking that seriously

*eyeroll*
 
2013-09-06 02:04:52 AM

Eshy: And 29 seconds later. That's gotta be worth something.


Damn you! :D
 
2013-09-06 02:05:17 AM

MaudlinMutantMollusk: Here's a plan that will surely make a difference in how service staff is compensated:


STOP TIPPING COMPLETELY

When businesses can't get workers because the pay is stupid low, wages will rise, and balance will be restored to the Force

/so frikkin simple, a caveman could do it
//pass me a beer, Luke... and slow that troll motor down a touch


Ain't gonna happen till Congress passes a law making it illegal to pay these people below minimum wage.  Then what you propose MIGHT stand a chance.   Until then, there's too many bleeding hearts that think "If I don't tip this waiter, his family won't eat tonight, and they could get evicted and have to live on the streets."
 
2013-09-06 02:06:06 AM

MaudlinMutantMollusk: Eshy: MaudlinMutantMollusk: Here's a plan that will surely make a difference in how service staff is compensated:


STOP TIPPING COMPLETELY

When businesses can't get workers because the pay is stupid low, wages will rise, and balance will be restored to the Force

/so frikkin simple, a caveman could do it
//pass me a beer, Luke... and slow that troll motor down a touch

Never gonna happen. Engrained cultural norm. Get over it. It's not even worth suggesting. Have a nice day.

Thanks for taking that seriously

*eyeroll*


Sorry if I skipped over your 2 point font. I'm such an idiot!
 
2013-09-06 02:06:26 AM
Damn.... ya tell 'em outright you're trolling and you still hook 'em
 
2013-09-06 02:07:40 AM

RatMaster999: TuteTibiImperes: In a perfect world your bartender and/or server should keep 100% of the tips you give them, and busboys should receive a flat (but fair) hourly wage, with the opportunity to work their way up to server if they perform well.  I'm not sure where food runners fall in, or why they're even necessary, the servers should be able to handle that.

That would keep the incentive on the servers to provide excellent service, and to stay on top of the kitchen to make sure that dishes came out correct and on time.

FTFY


No in a perfect world both the busboys and Wait staff would make a living wage before tips were counted.
 
2013-09-06 02:09:32 AM

grimlock1972: RatMaster999: TuteTibiImperes: In a perfect world your bartender and/or server should keep 100% of the tips you give them, and busboys should receive a flat (but fair) hourly wage, with the opportunity to work their way up to server if they perform well.  I'm not sure where food runners fall in, or why they're even necessary, the servers should be able to handle that.

That would keep the incentive on the servers to provide excellent service, and to stay on top of the kitchen to make sure that dishes came out correct and on time.

FTFY

No in a perfect world both the busboys and Wait staff would make a living wage before tips were counted.


That's a potential solution as well.  At the same time, I think of waitstaff as similar to commission based salespeople - they're paid based on their performance.  If they do the job well, they can make a ton of money, if they half ass it, they don't.
 
2013-09-06 02:11:14 AM
I once asked a server if she wanted cash or put the tip on the debit card.  She she elected cash because she "didn't have to pay taxes on cash".  I don't tip with cash much any more.
 
2013-09-06 02:11:54 AM
www.forgingelitesarcasm.com
 
2013-09-06 02:12:10 AM
*And here, we are talking about New York City; practices vary across this nation of ours.
Oh, so just for Nyork. Okay, then. Not once and for all, but, whatever. Nyork is a big place.


...It's for your barback with a 5-year-old whose wife is 8 months pregnant...
Nyork is also a strange place! 5 y/o's with pregnant wives?
 
2013-09-06 02:12:55 AM

knbwhite: I once asked a server if she wanted cash or put the tip on the debit card.  She she elected cash because she "didn't have to pay taxes on cash".  I don't tip with cash much any more.


Then why did you ask?
 
2013-09-06 02:14:24 AM
Here's how tipping works:

There are actually two distinct forms of tipping. Mandatory tipping and suggested tipping. I'll try to outline the difference.

The government has determined a minimum wage and set this by law. However, it exempts some businesses, most notably restaurants, from paying this to employees if the employees can make up the difference in tips. This is mandatory tipping.

While not strictly mandatory, such tipping is strongly encouraged because this is the manner in which the waitstaff are actually earning their wage. In an ideal scenario the waitstaff who can provide the best customer service would receive large tips as direct compensation for their hard work. In this scenario, the tipping rate is flexible and determined by the customer who judges the value of the service to them.

Another scenario employed by restaurants is to enforce a mandatory 'service fee' of a set rate when party sizes cross over a certain threshold. This rate typically falls between 15 and 18%, so it is similar to the average rate determined by the customer on his own. There is no need to pay more tip on top of this.

The second kind of tipping is 'suggested tipping'. This is where people who are already earning minimum wage or more leave a little begging bucket in front of their cash register with cutesy signs saying bullshiat like "Tipping isn't a city in China" and "Karma Jar". Somehow these people have got it in their head that putting a scone on a tray demands an extra dollar and they get very pissy about not getting it. You are under no obligation to tip these beggars.
 
2013-09-06 02:14:43 AM

Eshy: knbwhite: I once asked a server if she wanted cash or put the tip on the debit card.  She she elected cash because she "didn't have to pay taxes on cash".  I don't tip with cash much any more.

Then why did you ask?


This and why?
 
2013-09-06 02:15:39 AM

AverageAmericanGuy: Here's how tipping works:

There are actually two distinct forms of tipping. Mandatory tipping and suggested tipping. I'll try to outline the difference.

The government has determined a minimum wage and set this by law. However, it exempts some businesses, most notably restaurants, from paying this to employees if the employees can make up the difference in tips. This is mandatory tipping.

While not strictly mandatory, such tipping is strongly encouraged because this is the manner in which the waitstaff are actually earning their wage. In an ideal scenario the waitstaff who can provide the best customer service would receive large tips as direct compensation for their hard work. In this scenario, the tipping rate is flexible and determined by the customer who judges the value of the service to them.

Another scenario employed by restaurants is to enforce a mandatory 'service fee' of a set rate when party sizes cross over a certain threshold. This rate typically falls between 15 and 18%, so it is similar to the average rate determined by the customer on his own. There is no need to pay more tip on top of this.

The second kind of tipping is 'suggested tipping'. This is where people who are already earning minimum wage or more leave a little begging bucket in front of their cash register with cutesy signs saying bullshiat like "Tipping isn't a city in China" and "Karma Jar". Somehow these people have got it in their head that putting a scone on a tray demands an extra dollar and they get very pissy about not getting it. You are under no obligation to tip these beggars.


So, when you go out to eat in states that provide minimum wage to servers/bartenders you don't tip them?
 
2013-09-06 02:16:06 AM
I can't believe how many people go into this field and then get butthurt about how they're paid. I look at it like when I was in sales. Sometimes I'd make a quick and easy sale with a nice commission, and other times I'd spend a long time on a sale only to have it be something really small and probably not worth my time working on it. But it all evens out, and at the end of the day you have your annual income. If you're satisfied with that number, great. If not, work somewhere else. I didn't get mad at the prospects and customers I spent a lot of time on but didn't get a lot out of, it's the nature of the work. You just keep doing the best you can consistently, and your income will reflect that if you're doing it right.
 
2013-09-06 02:17:25 AM

AltheaToldMe: Eshy: knbwhite: I once asked a server if she wanted cash or put the tip on the debit card.  She she elected cash because she "didn't have to pay taxes on cash".  I don't tip with cash much any more.

Then why did you ask?

This and why?


I love when people get all up in arms about servers not claiming 100% of their tips. As if they've never fudged anything in their life (taxes, etc.) to put a little more cash in their pocket.
 
2013-09-06 02:17:28 AM

Eshy: AverageAmericanGuy: Here's how tipping works:

There are actually two distinct forms of tipping. Mandatory tipping and suggested tipping. I'll try to outline the difference.

The government has determined a minimum wage and set this by law. However, it exempts some businesses, most notably restaurants, from paying this to employees if the employees can make up the difference in tips. This is mandatory tipping.

While not strictly mandatory, such tipping is strongly encouraged because this is the manner in which the waitstaff are actually earning their wage. In an ideal scenario the waitstaff who can provide the best customer service would receive large tips as direct compensation for their hard work. In this scenario, the tipping rate is flexible and determined by the customer who judges the value of the service to them.

Another scenario employed by restaurants is to enforce a mandatory 'service fee' of a set rate when party sizes cross over a certain threshold. This rate typically falls between 15 and 18%, so it is similar to the average rate determined by the customer on his own. There is no need to pay more tip on top of this.

The second kind of tipping is 'suggested tipping'. This is where people who are already earning minimum wage or more leave a little begging bucket in front of their cash register with cutesy signs saying bullshiat like "Tipping isn't a city in China" and "Karma Jar". Somehow these people have got it in their head that putting a scone on a tray demands an extra dollar and they get very pissy about not getting it. You are under no obligation to tip these beggars.

So, when you go out to eat in states that provide minimum wage to servers/bartenders you don't tip them?


Nope. Do you?
 
2013-09-06 02:18:20 AM

AverageAmericanGuy: Eshy: AverageAmericanGuy: Here's how tipping works:

There are actually two distinct forms of tipping. Mandatory tipping and suggested tipping. I'll try to outline the difference.

The government has determined a minimum wage and set this by law. However, it exempts some businesses, most notably restaurants, from paying this to employees if the employees can make up the difference in tips. This is mandatory tipping.

While not strictly mandatory, such tipping is strongly encouraged because this is the manner in which the waitstaff are actually earning their wage. In an ideal scenario the waitstaff who can provide the best customer service would receive large tips as direct compensation for their hard work. In this scenario, the tipping rate is flexible and determined by the customer who judges the value of the service to them.

Another scenario employed by restaurants is to enforce a mandatory 'service fee' of a set rate when party sizes cross over a certain threshold. This rate typically falls between 15 and 18%, so it is similar to the average rate determined by the customer on his own. There is no need to pay more tip on top of this.

The second kind of tipping is 'suggested tipping'. This is where people who are already earning minimum wage or more leave a little begging bucket in front of their cash register with cutesy signs saying bullshiat like "Tipping isn't a city in China" and "Karma Jar". Somehow these people have got it in their head that putting a scone on a tray demands an extra dollar and they get very pissy about not getting it. You are under no obligation to tip these beggars.

So, when you go out to eat in states that provide minimum wage to servers/bartenders you don't tip them?

Nope. Do you?


0/10

Too obvious.
 
2013-09-06 02:19:50 AM

AverageAmericanGuy: Here's how tipping works:

There are actually two distinct forms of tipping. Mandatory tipping and suggested tipping. I'll try to outline the difference.

The government has determined a minimum wage and set this by law. However, it exempts some businesses, most notably restaurants, from paying this to employees if the employees can make up the difference in tips. This is mandatory tipping.

While not strictly mandatory, such tipping is strongly encouraged because this is the manner in which the waitstaff are actually earning their wage. In an ideal scenario the waitstaff who can provide the best customer service would receive large tips as direct compensation for their hard work. In this scenario, the tipping rate is flexible and determined by the customer who judges the value of the service to them.

Another scenario employed by restaurants is to enforce a mandatory 'service fee' of a set rate when party sizes cross over a certain threshold. This rate typically falls between 15 and 18%, so it is similar to the average rate determined by the customer on his own. There is no need to pay more tip on top of this.

The second kind of tipping is 'suggested tipping'. This is where people who are already earning minimum wage or more leave a little begging bucket in front of their cash register with cutesy signs saying bullshiat like "Tipping isn't a city in China" and "Karma Jar". Somehow these people have got it in their head that putting a scone on a tray demands an extra dollar and they get very pissy about not getting it. You are under no obligation to tip these beggars.

 
2013-09-06 02:20:49 AM

TuteTibiImperes: I think of waitstaff as similar to commission based salespeople - they're paid based on their performance.  If they do the job well, they can make a ton of money, if they half ass it, they don't.


But that's flat out not true. One of the least important things determining how much a server gets tipped is how well they actually do their job. Some people NEVER tip well, some people ALWAYS tip well, your food is late because the kitchen is taking for-farking-ever not because your server walks slow, the bad food is the chef's fault not your server's, the kid screaming one table over isn't the server's fault, and so on.

Oh, sure, it takes more skill to wait at a fancy place than a cheap one, but within one restaurant, tips are surprisingly unresponsive to a server's skill. Hell, when I worked as a server we were told flat out that the way you get more money is hurrying your tables out the door to get another group seated - doing a good job for them couldn't improve your money anywhere near as much as getting two tips.
 
2013-09-06 02:21:45 AM

Eshy: AverageAmericanGuy: Here's how tipping works:

There are actually two distinct forms of tipping. Mandatory tipping and suggested tipping. I'll try to outline the difference.

The government has determined a minimum wage and set this by law. However, it exempts some businesses, most notably restaurants, from paying this to employees if the employees can make up the difference in tips. This is mandatory tipping.

While not strictly mandatory, such tipping is strongly encouraged because this is the manner in which the waitstaff are actually earning their wage. In an ideal scenario the waitstaff who can provide the best customer service would receive large tips as direct compensation for their hard work. In this scenario, the tipping rate is flexible and determined by the customer who judges the value of the service to them.

Another scenario employed by restaurants is to enforce a mandatory 'service fee' of a set rate when party sizes cross over a certain threshold. This rate typically falls between 15 and 18%, so it is similar to the average rate determined by the customer on his own. There is no need to pay more tip on top of this.

The second kind of tipping is 'suggested tipping'. This is where people who are already earning minimum wage or more leave a little begging bucket in front of their cash register with cutesy signs saying bullshiat like "Tipping isn't a city in China" and "Karma Jar". Somehow these people have got it in their head that putting a scone on a tray demands an extra dollar and they get very pissy about not getting it. You are under no obligation to tip these beggars.

So, when you go out to eat in states that provide minimum wage to servers/bartenders you don't tip them?


Which states do this? I'm totally ready to stop with gratuities.
 
2013-09-06 02:22:05 AM
i224.photobucket.com
 
2013-09-06 02:22:43 AM
Tipping should be a flat fee based on the number of people in the party. Done.
 
2013-09-06 02:23:40 AM

Gig103: Eshy: AverageAmericanGuy: Here's how tipping works:

There are actually two distinct forms of tipping. Mandatory tipping and suggested tipping. I'll try to outline the difference.

The government has determined a minimum wage and set this by law. However, it exempts some businesses, most notably restaurants, from paying this to employees if the employees can make up the difference in tips. This is mandatory tipping.

While not strictly mandatory, such tipping is strongly encouraged because this is the manner in which the waitstaff are actually earning their wage. In an ideal scenario the waitstaff who can provide the best customer service would receive large tips as direct compensation for their hard work. In this scenario, the tipping rate is flexible and determined by the customer who judges the value of the service to them.

Another scenario employed by restaurants is to enforce a mandatory 'service fee' of a set rate when party sizes cross over a certain threshold. This rate typically falls between 15 and 18%, so it is similar to the average rate determined by the customer on his own. There is no need to pay more tip on top of this.

The second kind of tipping is 'suggested tipping'. This is where people who are already earning minimum wage or more leave a little begging bucket in front of their cash register with cutesy signs saying bullshiat like "Tipping isn't a city in China" and "Karma Jar". Somehow these people have got it in their head that putting a scone on a tray demands an extra dollar and they get very pissy about not getting it. You are under no obligation to tip these beggars.

So, when you go out to eat in states that provide minimum wage to servers/bartenders you don't tip them?

Which states do this? I'm totally ready to stop with gratuities.


Again, not sure if serious. California, Oregon, and Washington. But if you think that a fast food worker who hands you a bag or a tray should make as much as someone who spends an hour catering to your every whim should make the same amount of money, you're either an idiot or a cheap piece of shiat.
 
2013-09-06 02:23:54 AM
i41.photobucket.com
 
2013-09-06 02:24:18 AM
California, Oregon, and Washington to name a few I should have said.
 
2013-09-06 02:25:13 AM

Southern100: Why do Tipping articles and blogs (Remember Waiter Rant?) always seem to be about New York? Don't Americans tip anywhere else in the country?


Because it's The City. Everyone in the United States lives in New York, don't they?
 
2013-09-06 02:25:34 AM

TuteTibiImperes: In a perfect world your bartender and/or server should keep 100% of the tips you give them, and busboys should receive a flat (but fair) hourly wage, with the opportunity to work their way up to server if they perform well.  I'm not sure where food runners fall in, or why they're even necessary, the servers should be able to handle that.

That would keep the incentive on the servers to provide excellent service, and to stay on top of the kitchen to make sure that dishes came out correct and on time.


Food runners are necessary because "bringing food to your table" is not the primary function of your waiter, despite what most idiots who've never worked in the business or eaten in a restaurant of any real quality might think.
 
2013-09-06 02:27:31 AM
Eshy:

I love when people get all up in arms about servers not claiming 100% of their tips. As if they've never fudged anything in their life (taxes, etc.) to put a little more cash in their pocket.

That's where I though s/he was going with that.  I sell things at a flea market on weekends for extra cash.  I can damned sure tell you that anything that is green and legal tender is going straight in to my pocket and will never see a bank or a tax form.  It's food and gas for the brood at that point.

The man gets his out of my payroll check.

/Note to IRS:  I claim everything.
//No, seriously, IRS.
 
2013-09-06 02:28:35 AM

Z-clipped: TuteTibiImperes: In a perfect world your bartender and/or server should keep 100% of the tips you give them, and busboys should receive a flat (but fair) hourly wage, with the opportunity to work their way up to server if they perform well.  I'm not sure where food runners fall in, or why they're even necessary, the servers should be able to handle that.

That would keep the incentive on the servers to provide excellent service, and to stay on top of the kitchen to make sure that dishes came out correct and on time.

Food runners are necessary because "bringing food to your table" is not the primary function of your waiter, despite what most idiots who've never worked in the business or eaten in a restaurant of any real quality might think.


I love that Tube also thinks that a server can "stay on top of the kitchen to make sure that dishes...comes out on time.". That's farking priceless. I'd pay to see a server try to make the kitchen hustle. The cooks and chefs faces...I can't even imagine. Yeah, someone has obviously never worked in a real restaurant.
 
2013-09-06 02:28:52 AM
I only tip when the bar is really busy or the service was fabulous. But then here everyone makes minimum wage and has healthcare.
 
2013-09-06 02:31:37 AM

Cthulhu_is_my_homeboy: Southern100: Why do Tipping articles and blogs (Remember Waiter Rant?) always seem to be about New York? Don't Americans tip anywhere else in the country?

Because it's The City. Everyone in the United States lives in New York, don't they?


Only the hipsters, actually

/I live in a really cool small rural town
//you've never heard of it
 
2013-09-06 02:33:21 AM
 
2013-09-06 02:35:25 AM

fusillade762: This should inspire some calm, reasoned discussion:

What Happens When You Abolish Tipping

I got rid of gratuities at my restaurant, and our service only got better.


Tipping wasn't abolished. It's still there. Just at a mandatory 18%.
 
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