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(Some Guy)   Maybe you get bad service because you are a bad person   (themattwalshblog.com) divider line 151
    More: Obvious, crisis negotiation, Just Looking, customer service representative  
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6423 clicks; posted to Main » on 23 Aug 2013 at 3:27 PM (33 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



151 Comments   (+0 »)
   
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2013-08-23 03:28:55 PM
That's a bingo
 
2013-08-23 03:28:56 PM
Your blog sucks.

/off to read the article
 
2013-08-23 03:29:58 PM
Still not as bad as the Dunkin Donuts rant.  Now that was a bad customer, and a very phlegmatic counter person.
 
2013-08-23 03:31:07 PM
24.media.tumblr.com
Ketchup, hangers, same thing.
 
2013-08-23 03:31:12 PM
But next time they'll remember to leave off the ketchup. And replace it with something more nutritious.
 
2013-08-23 03:31:15 PM
They always screw you at the drive-through window.
 
2013-08-23 03:33:20 PM
His CSB wasn't an example of a bad customer, it was an example of a shrill harpy. I guarantee she is making some mans life miserable, or has already done that to the point of leaving.

I stick by my assertion that your blog sucks.
 
2013-08-23 03:33:58 PM
 
2013-08-23 03:34:01 PM
I know I never intentionally messed up an order, just to screw with some asshole.

/*whistles walking away*
 
2013-08-23 03:35:18 PM
TIPPING THREAD!!!!
 
2013-08-23 03:35:34 PM
If literally everyone you encounter is an asshole, they're not. You are.
 
2013-08-23 03:35:47 PM

Bumblefark: I know I never intentionally messed up an order, just to screw with some asshole.


Please tell us you don't work at a fertility clinic.
 
2013-08-23 03:36:21 PM
Damn. I saw the URL and was hoping it was this Matt Walsh:

www.exposay.com
 
2013-08-23 03:37:14 PM

UrukHaiGuyz: If literally everyone you encounter is an asshole, they're not. You are.


I tried explaining that to my ex-wife. She didn't think I was correct.
 
2013-08-23 03:37:19 PM
I wish society was less tolerant of rude people.  In a world where being rude often gets you what you want, the amount of positive reinforcement that people get for being unreasonable makes it pretty easy to understand how people get to be that way.
 
2013-08-23 03:37:58 PM

Bumblefark: I know I never intentionally messed up an order, just to screw with some asshole.

/*whistles walking away*


Proctologist?
 
2013-08-23 03:38:09 PM
"If you run into an asshole in the morning, you ran into an asshole. If you run into assholes all day, you're the asshole."
 
2013-08-23 03:40:21 PM

Marcus Aurelius: They always screw you at the drive-through window.


yeah, most of the time you are a mile down the road before you realize they forgot to give you something or didn't hold the mayo and you are not turning around by then.  I understand her frustration.  But i bet she was horrible.

Also, no ketchup woman sounds fat.
 
2013-08-23 03:40:36 PM
That's why you must tip 35%.
 
2013-08-23 03:40:45 PM
Maybe it is true but for every example of bad service because the customer was a jerk I can give you ten examples where the customer was not a jerk and still got bad service. Coincidence does not equal causation, and all that

.

Marcus Aurelius:
They always screw you at the drive-through window.


This is more likely. They were screwing everyone and it was only the terminally nasty who cared enough to come in to complain.
 
2013-08-23 03:40:50 PM
I ordered this burger with NO ketchup but of course I get it with gobs of ketchup. Unbelievable. This happens every f*cking time!"

I worked at McDonald's in high school.  This was a very common statement.  If every experience I had with a business was unpleasant I would cease going there.  Not these people.

These people usually say how they're never coming back, but you see them a few days later.  They forgot that they're too lazy to cook.
 
2013-08-23 03:41:12 PM

Nightjars: I wish society was less tolerant of rude people.  In a world where being rude often gets you what you want, the amount of positive reinforcement that people get for being unreasonable makes it pretty easy to understand how people get to be that way.


I blame doormat retail and service industry managers.
 
2013-08-23 03:41:25 PM
FTA: "Other folks, such as yourself, seem to get into a customer service Battle Royal with cheese every time they step outside their house."

FTFY
 
2013-08-23 03:41:46 PM
www.jollygoodshow.net
 
2013-08-23 03:41:52 PM

rkiller1: Bumblefark: I know I never intentionally messed up an order, just to screw with some asshole.

Please tell us you don't work at a fertility clinic.


If the color of their baby is not to their liking, they can fill out a comment card.
 
2013-08-23 03:42:14 PM
static.someecards.com
 
2013-08-23 03:42:29 PM
If you keep going to the same place, and they keep screwing up your order in the same way, then you need to stop giving them your business.  Until the Invisible Pimp Hand of the market forces them to re-evaluate their practice of screwing up customer orders.
 
2013-08-23 03:43:15 PM

jigger: But next time they'll remember to leave off the ketchup. And replace it with something more nutritious.


Kale?
 
2013-08-23 03:44:06 PM

UrukHaiGuyz: If literally everyone you encounter is an asshole, they're not. You are.


This reminds me of the drunk guy at the bar who told me that every experience he has with Indians is bad because they're racist.
 
2013-08-23 03:45:30 PM

Thurston Howell: If you keep going to the same place, and they keep screwing up your order in the same way, then you need to stop giving them your business.  Until the Invisible Pimp Hand of the market forces them to re-evaluate their practice of screwing up customer orders.


It never does, though. What happens is that they eventually go out of business, file for bankruptcy, and then whine to everyone how the business climate in the city sucks and demand more tax breaks.
 
2013-08-23 03:46:56 PM

kobrakai: UrukHaiGuyz: If literally everyone you encounter is an asshole, they're not. You are.

I tried explaining that to my ex-wife. She didn't think I was correct.


My ex's lawyer told her that she was an asshole.. :)

I lol'd...
 
2013-08-23 03:48:19 PM

Rapmaster2000: These people usually say how they're never coming back


whenever i hear someone say that, it is almost a guarantee you will see them back in no less than three days.  those are the ones most likely to come back.  its like the kiss of death.
 
2013-08-23 03:48:21 PM
Hamilton, you're going over there as a representative of Captain Hook Fish and Chips. Part of our image, part of our appeal is that uniform, you know that.  Show a little pride.
 
2013-08-23 03:48:34 PM
2.bp.blogspot.com
 
2013-08-23 03:48:38 PM
I don't let my kids order burgers in "special" ways at fast food restaurants because it's easier to just take off the pickle, etc., myself.

And because I remember ordering "plain" burgers as a kid and how it would take extra long.

And because I really don't need some minimum wage worker to have to deal with my family's bullshiat.

/this makes me a better person than all of you
 
2013-08-23 03:48:56 PM

Nightjars: I wish society was less tolerant of rude people.  In a world where being rude often gets you what you want, the amount of positive reinforcement that people get for being unreasonable makes it pretty easy to understand how people get to be that way.

Having worked with the public for 28 years - yep. I've found that 95% of all customers are OK, but those last 5% can make working with the public a pain in the ass.  And everywhere these people go, there's always a problem. As mentioned up thread "If literally everyone you encounter is an asshole, they're not. You are." Indeed.

BTW: if you dine with one of these toxic persons at a restaurant, NEVER EVER taste or share their food. Just sayin'
 
2013-08-23 03:49:23 PM

Marcus Aurelius: They always screw fark you at the drive-through window.


www.screeninsults.com

FTFY
 
2013-08-23 03:50:16 PM

FarkingReading: I don't let my kids order burgers in "special" ways at fast food restaurants because it's easier to just take off the pickle, etc., myself.

And because I remember ordering "plain" burgers as a kid and how it would take extra long.

And because I really don't need some minimum wage worker to have to deal with my family's bullshiat.

/this makes me a better person than all of you


You serve your kids fast food?

/I keed
//you are better than me......
 
2013-08-23 03:50:22 PM

UrukHaiGuyz: If literally everyone you encounter is an asshole, they're not. You are.


Substitute "asshole" for "bad driver" and it carries an equal amount of weight.

"I swear to god, every single person in this town drives like sh**!"  Really?  And the common denominator is...?
 
2013-08-23 03:50:37 PM

worlddan: It never does, though. What happens is that they eventually go out of business, file for bankruptcy, and then whine to everyone how the business climate in the city sucks and demand more tax breaks.


Yup.  But on the upside, they're not screwing up your order anymore.  Thus you no longer have to stomp inside to scream at minimum-wage earners, thereby earning the scorn of a douchebag blogger.  So, win-win.
 
2013-08-23 03:53:27 PM

UrukHaiGuyz: If literally everyone you encounter is an asshole, they're not. You are.


"If you run into an asshole in the mornin', he's probably an asshole. If you run into assholes all day, you're probably the asshole." - Raylan Givens
 
2013-08-23 03:53:31 PM
That's my wife.  Everyone is a loser/jackass/asshole.  Well, sweets, all your failed relationships have one thing in common...
 
2013-08-23 03:54:38 PM

The Muthaship: FarkingReading: I don't let my kids order burgers in "special" ways at fast food restaurants because it's easier to just take off the pickle, etc., myself.

And because I remember ordering "plain" burgers as a kid and how it would take extra long.

And because I really don't need some minimum wage worker to have to deal with my family's bullshiat.

/this makes me a better person than all of you

You serve your kids fast food?

/I keed
//you are better than me......


I almost added that I rarely take my kids to fast food joints, but then I remembered I didn't need to add that because I am the best father in the entire universe and I don't need to justify my actions to anyone.

No, seriously, if everyone just tried to add less bullshiat to the world, then there'd be a lot less bullshiat in the world.

I have a dream.
 
2013-08-23 03:55:09 PM
CSB:

For awhile on Thursday's I would treat my kids and take them to BK for breakfast on the way to school. I am not much of a morning person so I tend to sleep as long as possible and as a result most mornings I am in a rush. Now, about half the time they would forget the straws. Not a huge deal but inconvenient. Due to typically being in a rush I didn't think to check till we were down the road and I can't go back or the kids are going to be late to school. There were no other options on our direct route so we keep going to this BK on Thursdays.

One day I am without my kids (50% custody) and I go in and nicely ask to talk to the manager. I let her know the situation and don't ask for anything, tell her that I didn't come in that day and I didn't want anyone in trouble but if she could remind the morning crew I would appreciate it. She gave me coupons for free food and I never had trouble with straws again.

I used to work retail, I HATED the yellers. They got as little help as I could possibly give them without getting in trouble.

You catch more flies with honey than vinegar.
 
2013-08-23 03:55:51 PM

FarkingReading: No, seriously, if everyone just tried to add less bullshiat to the world, then there'd be a lot less bullshiat in the world.


Reverend.
 
2013-08-23 03:56:49 PM
Does she want any food without spit?
 
2013-08-23 03:56:50 PM
This just in - people are assholes!
 
2013-08-23 03:57:23 PM

jst3p: CSB:

For awhile on Thursday's I would treat my kids and take them to BK for breakfast on the way to school. I am not much of a morning person so I tend to sleep as long as possible and as a result most mornings I am in a rush. Now, about half the time they would forget the straws. Not a huge deal but inconvenient. Due to typically being in a rush I didn't think to check till we were down the road and I can't go back or the kids are going to be late to school. There were no other options on our direct route so we keep going to this BK on Thursdays.

One day I am without my kids (50% custody) and I go in and nicely ask to talk to the manager. I let her know the situation and don't ask for anything, tell her that I didn't come in that day and I didn't want anyone in trouble but if she could remind the morning crew I would appreciate it. She gave me coupons for free food and I never had trouble with straws again.

I used to work retail, I HATED the yellers. They got as little help as I could possibly give them without getting in trouble.

You catch more flies with honey than vinegar.


And you kill more flies with poison-laced honey.

/food for thought
 
2013-08-23 03:58:23 PM

Rapmaster2000: I ordered this burger with NO ketchup but of course I get it with gobs of ketchup. Unbelievable. This happens every f*cking time!"


Honestly... I worked at Mickey Ds. I cranked out hundreds of identical burgers per hour. For what they were paying me ($4, a bit over the minimum at the time), I couldn't be bothered about leaving off the ketchup. I couldn't be bothered to give you extra ketchup. Too damn busy and too damn apathetic.

Generate enough complaints and the manager would fire you. And "enough" could well be "two". Or even "one". They'll replace you with a similarly untrained drone, because you're cheaper than a robot. But the robot would at least get your special order right.

Now, this was back in the good old days when special orders DID upset us: we mostly made burgers on spec and stuck 'em in the warmer. The Clown has changed since then, and every order is done a la minute. I don't actually think it's made the burgers any better; it was cheap crap then and it's cheap crap now. If all you want is to shovel a few hundred calories of grease and salt into your gullet (and honestly, what's wrong with that on occasion?) then you should at least be able to do it quickly.
 
2013-08-23 04:00:20 PM

metallion: kobrakai: UrukHaiGuyz: If literally everyone you encounter is an asshole, they're not. You are.

I tried explaining that to my ex-wife. She didn't think I was correct.

My ex's lawyer told her that she was an asshole.. :)

I lol'd...


My lawyer spoke to my ex for about 45 seconds, looked at me and said, "She's mean!"

Cue Nicolas Cage pic <You Don't Say!>
 
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