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(CBC)   Target is failing. Also picturing one of their stores in Europe during the second world war brings a smile   (cbc.ca) divider line 23
    More: Fail, Target, warehouse clubs, customer satisfaction  
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3396 clicks; posted to Business » on 19 Aug 2013 at 11:35 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



23 Comments   (+0 »)
   
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2013-08-19 11:42:23 AM
DC area Target stores around 2002 bring a bigger smile.
 
2013-08-19 11:47:08 AM
Idea, replace the center dot in the bullseye with a maple leaf.

Every company does this to differentiate with their American counterparts.
 
2013-08-19 12:00:23 PM
That's because Target's training and service levels, considered very good, polite and helpful in the US are regarded and rude and crass in Canada. So far they have unknowingly only hired people that are considered to be sociopaths in Canada,  Eh?
 
2013-08-19 12:14:44 PM
I went a Target in Richmond, VA and this old hag cashier Christine spent the entire time berating me for buying clothes during lunch time in the express lane.

I had milk, bread and a pair of running pants that too no time to take off the hanger.  The lady with the kittie litter in front of me took much longer getting the thing to scan.

Just non-stop yelling at me for daring to purchase pants in an express line, which I had three items.  I told her I was going to to talk to her manager but of course after waiting 10 minutes at the returns counter, I just gave up.

I plan to do all of my clothes shopping with Christine at lunch out though. Next time, I will not move until the manager comes to me if she tries this again.
 
2013-08-19 12:15:38 PM

KarmicDisaster: That's because Target's training and service levels, considered very good, polite and helpful in the US are regarded and rude and crass in Canada. So far they have unknowingly only hired people that are considered to be sociopaths in Canada,  Eh?


And anyone worth a shiat in Canada flees down to America for jobs. It's a fact.
 
2013-08-19 12:19:02 PM

KarmicDisaster: That's because Target's training and service levels, considered very good, polite and helpful in the US are regarded and rude and crass in Canada. So far they have unknowingly only hired people that are considered to be sociopaths in Canada,  Eh?


lol mostly grumpy former Zellers staff, without any seniority pay.
Also they under stocked a lot of the stores, I've been in two looking for different things, and the shelf where the items should have been were empty.  They don't seem to have anything any different or better priced than other stores, why should I bother?
 
2013-08-19 12:31:39 PM
Wal-Mart has a higher satisfaction score in Canada than Target?  Either Canadian Wal-Marts put the US version to shame, or Target really dropped the ball in training their Canadian staff.
 
2013-08-19 01:05:36 PM

sno man: lol mostly grumpy former Zellers staff, without any seniority pay.


Zellers sucked (and eventually failed). Target isn't appreciably different from Zellers - except the previously surly and unhelpful Zellers employees are now surly, unhelpful and bitter Target employees.

Not sure why they thought this would be a popular change.
 
2013-08-19 01:13:58 PM

Nemo's Brother: And anyone worth a shiat in Canada flees down to America for jobs. It's a fact.


When I saw this comment I assumed it was a Farker making an attempt at being sarcastic and witty.

Then I noticed who was posting it.   Now I'm just pointing and laughing at how stupid you are.

"More recently however, Canada's resilient economy, strong domestic market, enviable standard of living, and considerable wage growth across a number of sectors, have effectively ended the brain drain debate in Canada. Canada's economic success has also prompted some top US talent to migrate to Canada. In the first decade of the 21st century, Canadian productivity grew while US productivity evened out. Anecdotal evidence also suggests that stringent US security measures put in place after have helped to end the brain drain debate in Canada."

http://en.wikipedia.org/wiki/Brain_drain#Canada
 
2013-08-19 01:18:20 PM
Haven't been in one of their stores since they changed the signs from Zeller's to Target.

Have they managed to keep that unmistakable Zeller's stench?  That strange ethereal mix of sweat, off-gassing from cheap Chinese products, baby vomit and urine pretty much defines Zeller's in my mind.
 
2013-08-19 01:35:07 PM
Canadian Target is so clean and non-cluttered, without repeating versions of the same type of item and they open up more cash registers when the line gets longer than 3 people at each...

Meanwhile you can go to Wally World and laugh at the ignorants buying crap while they drag their whiny children aboot. Then stand in the cash register line forever while Fat Ass Mcgee takes loads of crap from their cart with the shiatty clothing that mysteriously lost its price tags(employees never tagged them to begin with).
 
2013-08-19 01:49:52 PM
I recently went to a Target for the first time, to get an item on sale; they had none in stock, and the sales staff were unfamiliar with the displays enough that they were walking around looking for the display for longer than I was. However, I walked out with nearly $100 in clearance'd toys...

I've since been to 3 other Target's in the area (there's probably 6 within a reasonable drive), and aside from the one which just opened and had no clearance items, it's definitely worth a trip just to check out their clearance items alone! Seriously, who marks small Lego sets down to $1.74?!? LeapPad games, LeapFrog Reader books, SuperSoaker waterguns, Lego's, action figures, Matchbox Car playsets, Monster High dolls/clothing, Hello Kitty merch, Mario merch, Monster Maker sets/refills, all 50-80% off...

Plus the main reason I hated Zellers was their aisles were so incredibly tight and claustrophobic, and you couldn't push a car through the clothing section without knocking down tons of clothes... The stores I've been in so far are super clean, no crowds, huge aisles, and have polite staff... maybe not incredibly helpful, but they're not at a Canadian Tire-level of indifference/ignorance yet...

Definitely not a daily/weekly shopping place for me, but I might stop in every month or so, even if just to see what they have on clearance...
 
2013-08-19 03:42:58 PM

Zaltec: I walked out with nearly $100 in clearance'd toys
...
LeapPad games, LeapFrog Reader books, SuperSoaker waterguns, Lego's, action figures, Matchbox Car playsets, Monster High dolls/clothing, Hello Kitty merch, Mario merch, Monster Maker sets/refills


Please tell me you have kids...
 
2013-08-19 04:12:05 PM

Sin_City_Superhero: Zaltec: I walked out with nearly $100 in clearance'd toys
...
LeapPad games, LeapFrog Reader books, SuperSoaker waterguns, Lego's, action figures, Matchbox Car playsets, Monster High dolls/clothing, Hello Kitty merch, Mario merch, Monster Maker sets/refills

Please tell me you have kids...


If you need kids to justify buying anything on that list (well, maybe LeapFrog), you are totally missing out on life.

/yes, even the Hello Kitty merch
 
2013-08-19 06:26:18 PM
Do Targets in Canada suck worse than Targets in the States or something?
 
2013-08-19 07:30:21 PM
TFA: "Only 27 per cent of Target customers said they were "very satisfied" with their shopping experience..."


Is "very satisfied" like being "very pregnant"? How many customers responded that they were "satisfied"? Satisfied would be a passing grade, no?
 
2013-08-20 03:39:09 AM
Part of it probably ahs to do with this weird aversion Canadians have to anything not Canadian. They biatch and moan that American companies are going to take over and force Canadian companies to go out of business, which means shiatty stores like Canadian Tire continue to exist since they don't have to compete with better-run companies.
 
2013-08-20 04:43:27 AM
COSTCO scores highest in customer satisfaction? Wasn't that the name of the company that they kept talking about at the Democratic Party Convention whose ownership was raking in millions of dollars and still insisted on providing all it's employees with medical coverage, promotion opportunities and other benefits?

Unpossible!
 
2013-08-20 06:16:41 AM

CraicBaby: Part of it probably ahs to do with this weird aversion Canadians have to anything not Canadian. They biatch and moan that American companies are going to take over and force Canadian companies to go out of business, which means shiatty stores like Canadian Tire continue to exist since they don't have to compete with better-run companies.


Really? Costco and Walmart would probably disagree.
 
2013-08-20 07:33:52 AM
I gave Target a shot and the stores were poorly stocked and not offering anything I couldn't get anywhere else. I really don't know why so many U.S retailers are so excited to open up here it's such a small market it's like a retail cage fight.
 
2013-08-20 09:10:21 AM

rikkards: CraicBaby: Part of it probably ahs to do with this weird aversion Canadians have to anything not Canadian. They biatch and moan that American companies are going to take over and force Canadian companies to go out of business, which means shiatty stores like Canadian Tire continue to exist since they don't have to compete with better-run companies.

Really? Costco and Walmart would probably disagree.


and Gap, Toys-R-Us, Old Navy, Home Depot..... without trying too hard.  Crappy Tire certainly has been poorly run along the way, but they re-organized maybe 10(?) years ago, and are doing just fine.  Still call them Crappy Tire though.
 
2013-08-20 09:26:32 AM
and Best Buy and Lowes and ..
 
2013-08-20 10:56:38 AM
obenchainr:
If you need kids to justify buying anything on that list (well, maybe LeapFrog), you are totally missing out on life.
/yes, even the Hello Kitty merch


+1

I do have kids, but for at least some of the stuff (I'm looking at you, Lego and SuperSoakers) they were at best a thinly veiled excuse...
also, it was the wife getting the Mario stuff...
 
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