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(Washington Post)   "This book, which is not yet finished and will be released in March 2014, will surely be complete rubbish - one star." Oh, the author deleted his Yelp review of my store? "Never mind, it's going to be a fine read"   (washingtonpost.com) divider line 50
    More: Fail, Yelp, Randy Foye, authors  
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4073 clicks; posted to Entertainment » on 16 Aug 2013 at 5:21 PM (35 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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View Voting Results: Smartest and Funniest
 
2013-08-16 04:17:05 PM
For I moment I thought it was about the next Dune novel.
 
2013-08-16 05:29:56 PM
So a bad business does bad business and when they get called on it, they stoop to extortion and threaten career assassination.

Better still, it works.  Yeah, both sides suck.
 
2013-08-16 05:36:34 PM
So, did Oprah get the purse?
 
2013-08-16 05:38:52 PM
A business that threatens customers over negative reviews? Sounds like it would have been useful information to include in the article. I'd avoid shopping there.
 
2013-08-16 05:40:24 PM
What is the name of this abusive tailoring shop?
 
2013-08-16 05:43:50 PM
the facts of the story don't really seem to add up, and as a one sided story of a media I am left to ponder the intricacies of indie hipster douchebag writer vs the stone hearted mostly mute and surprisingly well versed on the topic of indie writer tailors.

Honestly the responses from a 'writer' were unimpressive and showed not only a lack of panache but also spine, so I doubt I will be interested in reading the refuse he gets published.

/still somewhat interested in the other side of the story, what happened to journalists who at least say they reached out to the other party but received no reply or was told they 2nd party was not interested.
//facts smacks the whole thing sounds made up, who ever heard of a Yelp, D Foy, or I'm certain that Wedding is a made up word
 
2013-08-16 05:47:08 PM

farbekrieg: the facts of the story don't really seem to add up, and as a one sided story of a media I am left to ponder the intricacies of indie hipster douchebag writer vs the stone hearted mostly mute and surprisingly well versed on the topic of indie writer tailors.

Honestly the responses from a 'writer' were unimpressive and showed not only a lack of panache but also spine, so I doubt I will be interested in reading the refuse he gets published.

/still somewhat interested in the other side of the story, what happened to journalists who at least say they reached out to the other party but received no reply or was told they 2nd party was not interested.
//facts smacks the whole thing sounds made up, who ever heard of a Yelp, D Foy, or I'm certain that Wedding is a made up word


Pretty much this. This reeks of 'viral-get-my-name-out-there'.
 
2013-08-16 05:50:21 PM

Arachnophobe: farbekrieg: the facts of the story don't really seem to add up, and as a one sided story of a media I am left to ponder the intricacies of indie hipster douchebag writer vs the stone hearted mostly mute and surprisingly well versed on the topic of indie writer tailors.

Honestly the responses from a 'writer' were unimpressive and showed not only a lack of panache but also spine, so I doubt I will be interested in reading the refuse he gets published.

/still somewhat interested in the other side of the story, what happened to journalists who at least say they reached out to the other party but received no reply or was told they 2nd party was not interested.
//facts smacks the whole thing sounds made up, who ever heard of a Yelp, D Foy, or I'm certain that Wedding is a made up word

Pretty much this. This reeks of 'viral-get-my-name-out-there'.


way to ruin the ending, it was the twist no one saw coming!
 
2013-08-16 05:51:12 PM
Never cross Shearmann Waxx.

Too obscure?
 
2013-08-16 06:01:03 PM
Mutual Asshole Attention Whore Admiration Society, charter members.
 
2013-08-16 06:10:28 PM

farbekrieg: Arachnophobe: farbekrieg: the facts of the story don't really seem to add up, and as a one sided story of a media I am left to ponder the intricacies of indie hipster douchebag writer vs the stone hearted mostly mute and surprisingly well versed on the topic of indie writer tailors.

Honestly the responses from a 'writer' were unimpressive and showed not only a lack of panache but also spine, so I doubt I will be interested in reading the refuse he gets published.

/still somewhat interested in the other side of the story, what happened to journalists who at least say they reached out to the other party but received no reply or was told they 2nd party was not interested.
//facts smacks the whole thing sounds made up, who ever heard of a Yelp, D Foy, or I'm certain that Wedding is a made up word

Pretty much this. This reeks of 'viral-get-my-name-out-there'.

way to ruin the ending, it was the twist no one saw coming!


Meh, I knew he was dead all along.
 
2013-08-16 06:11:50 PM

farbekrieg: the facts of the story don't really seem to add up, and as a one sided story of a media I am left to ponder the intricacies of indie hipster douchebag writer vs the stone hearted mostly mute and surprisingly well versed on the topic of indie writer tailors.


Yeah, how did the tailor know this guy had a book coming out? I didn't think you were required to use your real name on Yelp.
 
2013-08-16 06:12:11 PM
"It must be very good"

"It's a piece of shiat".

"Would anyone like to smoke some pot"?
 
2013-08-16 06:15:10 PM
My money's on this being a publicity hoax.  If not, this author really is being an entitled douche for letting a small windfall of fame and fortune go to his head.

Book might still be a tasty read, though.
 
2013-08-16 06:16:27 PM
Foy decided he wasn't "comfortable knowing that that sort of mojo is on the loose out there." He deleted his negative Yelp review. And asked me not to mention the business's name in this story.

So basically we've learned yet again that Yelp extortion works.

Of course, the cynic in me is tempted to say this incident never happened and was manufactured by Foy or the publisher to get his name out there and drum up interest in his upcoming book.
 
2013-08-16 06:18:59 PM
YELP is idiots.
 
2013-08-16 06:21:39 PM

fusillade762: farbekrieg: the facts of the story don't really seem to add up, and as a one sided story of a media I am left to ponder the intricacies of indie hipster douchebag writer vs the stone hearted mostly mute and surprisingly well versed on the topic of indie writer tailors.

Yeah, how did the tailor know this guy had a book coming out? I didn't think you were required to use your real name on Yelp.


You are if you're an elite yelp reviewer. You have to use your real first name and have a picture that shows your face.
 
2013-08-16 06:32:13 PM

skylabdown: YELP is idiots.


I take a lot of reviews with a grain of salt. I remember seeing over fifty Amazon reviews for Chromecast devices that people hadn't even received yet!!! They were just giving opinions and a lot of the "reviews" had one star.

And Yelp is just horrible. I did two reviews for two different places, and Yelp moved both to the Filtered section. And there's not an easy way to contact someone at Yelp to complain.
 
2013-08-16 06:41:59 PM
A while back, I looked up my favorite Mexican in Chicago on Yelp.

The five star reviews mentioned all my favorite things. The one star reviews complained about everything. Some of them were legit, but most were whining that they went in on their busiest nights and the service sucked.

So, yeah. Grain of salt.
 
2013-08-16 06:52:57 PM

marcre3363: A while back, I looked up my favorite Mexican in Chicago on Yelp.

The five star reviews mentioned all my favorite things. The one star reviews complained about everything. Some of them were legit, but most were whining that they went in on their busiest nights and the service sucked.

So, yeah. Grain of salt.


What was her name?
 
2013-08-16 06:55:12 PM

lacrossestar83: marcre3363: A while back, I looked up my favorite Mexican in Chicago on Yelp.

The five star reviews mentioned all my favorite things. The one star reviews complained about everything. Some of them were legit, but most were whining that they went in on their busiest nights and the service sucked.

So, yeah. Grain of salt.

What was her name?


Lolitas Thread?
 
2013-08-16 07:05:22 PM
This never happened.
 
2013-08-16 07:07:57 PM

skylabdown: YELP is idiots.


I check it every now and then.  i never understand the people that go to basically greasy spoon 'straunts and then write 4,000 words on how the silverware wasn't perfectly aligned when they sat down or the kids' spaghetti was too al dente.

another one i like is the guy that writes about a place I might go to semi-regularly, which i know is very clean, and write about how he saw 5 roaches dance on the counter and the cook hissed at him, "there's more back here" and observed the waiter jizz in the salad bar.   there's always some cartoonishly over the top, "NO WAY IN HELL DID THAT HAPPEN" review.
 
2013-08-16 07:17:51 PM

lacrossestar83: marcre3363: A while back, I looked up my favorite Mexican in Chicago on Yelp.

The five star reviews mentioned all my favorite things. The one star reviews complained about everything. Some of them were legit, but most were whining that they went in on their busiest nights and the service sucked.

So, yeah. Grain of salt.

What was her name?


Jose.

Hence, the one star.
 
2013-08-16 07:28:53 PM

Carth: A business that threatens customers over negative reviews? Sounds like it would have been useful information to include in the article. I'd avoid shopping there.


Apparently they've branched out into the tailoring business.
i.huffpost.com
 
2013-08-16 07:49:32 PM

marcre3363: lacrossestar83: marcre3363: A while back, I looked up my favorite Mexican in Chicago on Yelp.

The five star reviews mentioned all my favorite things. The one star reviews complained about everything. Some of them were legit, but most were whining that they went in on their busiest nights and the service sucked.

So, yeah. Grain of salt.

What was her name?

Jose.

Hence, the one star.


☑ Useful  ☑ Funny  ☐ Cool
 
2013-08-16 07:50:51 PM
I'd still love to see some Internet detectives figure out which men's tailor in New York employs a "Daniel" so this crappy business can be shamed and suffer accordingly.

Because that's some weak shiat right there.
 
2013-08-16 07:54:14 PM

Infernalist: So a bad business does bad business and when they get called on it, they stoop to extortion and threaten career assassination.

Better still, it works.  Yeah, both sides suck.


A large bank/credit card company (think vikings) does this too.  You have a bad review for a card, good luck ever getting a job there.
 
2013-08-16 08:00:32 PM
I would imagine that the guy could have gone to the Tailor shop in person and booked an appointment.

I have a tailor who I use in Colombia, and I have his number, but he hardly ever answers the phone because he is working.  You walk into the shop he tells you hi while bowing and scraping.  He then introduced you to the person he is fitting hands you a beer or coffee and makes an appointment for you.  He also keeps my measurements and I can literally drop off a picture of a garment and he will make it.

I think this is an entitled hipster, trustafarian, who thought he should be treated special because he is a "writer" and was quite taken back when he realized the person at the shop had a bit of wit.  In actuality the write started the whole row.

It stinks of publicity stunt.
 
2013-08-16 08:14:37 PM
www.grolschfilmworks.com
 
2013-08-16 08:15:58 PM
All of this seems very theoretically meaningful, given the details presented.
 
2013-08-16 08:21:14 PM

ZeroCorpse: I'd still love to see some Internet detectives figure out which men's tailor in New York employs a "Daniel" so this crappy business can be shamed and suffer accordingly.

Because that's some weak shiat right there.


I'd like to see the original Yelp review in context before I believe the author wasn't being a dick.

I know, I know. Individuals are always right and businesses are always wrong. No exceptions.
 
2013-08-16 08:49:57 PM

Carth: fusillade762: farbekrieg: the facts of the story don't really seem to add up, and as a one sided story of a media I am left to ponder the intricacies of indie hipster douchebag writer vs the stone hearted mostly mute and surprisingly well versed on the topic of indie writer tailors.

Yeah, how did the tailor know this guy had a book coming out? I didn't think you were required to use your real name on Yelp.

You are if you're an elite yelp reviewer. You have to use your real first name and have a picture that shows your face.


I use my real name on Yelp and they even made me "Elite" until I poorly reviewed one of their events.  Booted!  I've never had problem other than someone offer me money to remove a review and someone threatening me if i ever went to their business again.  Neither scared me much.  I still review and find the site very useful and therefore feel a responsibility to populate the database.  Just use Yelp reviews like it's Cold War Olympic judging... toss the best and the worst and go by the bulk in the middle.  Found lots of great places I'd never have found.

But I also have a business that is well reviewed on Yelp and have watched the algorithm filter reviews.  We've never paid a dime.  I get a call every six months or so and tell them I'm not going to buy anything.  They are still helpful when there is a totally libelous review and they remove them rather quickly.  That doesn't mean they pull every bad review or unfilter every good one.  Their sales force can't change any reviews for a business.  I know several bar owners that buy advertizing and their shiatty reviews remain unchanged.  You can get better placement on keyword searches.  But even w/out paying I have a business account rep who has been very helpful.

It isn't extortion at all.  I've watched it closely for seven years.  It uses things like IP address and word pattern to identify spam reviews and accounts.  Often someone is pissed bc their first review ends up filtered.  Once you have a few over a month or so they pop back into the feed.  Also businesses that ask their clients to review them are often upset bc a bunch of people create accounts, review that single business and it ends up filtered out.  That's just how it works.

I will say all the uber-elites and Talk mod's are worse than a goddamn condo board.  Terrible people... but they only handle the local Yelp community stuff.
 
2013-08-16 09:16:39 PM
Why does anyone pay attention to Yelp at this point? They've admitted that they're using extortion as a business model to manipulate reviews, and they're happily modifying or removing customer reviews - they're not a useful service.
 
ecl
2013-08-16 09:26:11 PM

theflatline: I would imagine that the guy could have gone to the Tailor shop in person and booked an appointment.

I have a tailor who I use in Colombia, and I have his number, but he hardly ever answers the phone because he is working.  You walk into the shop he tells you hi while bowing and scraping.  He then introduced you to the person he is fitting hands you a beer or coffee and makes an appointment for you.  He also keeps my measurements and I can literally drop off a picture of a garment and he will make it.

I think this is an entitled hipster, trustafarian, who thought he should be treated special because he is a "writer" and was quite taken back when he realized the person at the shop had a bit of wit.  In actuality the write started the whole row.

It stinks of publicity stunt.



I'd imagine there isn't a tailor at all.  Also, how is threatening to badly review a book in some kind of blackmail scheme "having a bit of wit"?
 
2013-08-16 09:34:35 PM

FormlessOne: Why does anyone pay attention to Yelp at this point? They've admitted that they're using extortion as a business model to manipulate reviews, and they're happily modifying or removing customer reviews - they're not a useful service.


What's your alternative? Yelp is the most useful review site for small business out there.
 
2013-08-16 09:36:05 PM

farbekrieg: the facts of the story don't really seem to add up, and as a one sided story of a media I am left to ponder the intricacies of indie hipster douchebag writer vs the stone hearted mostly mute and surprisingly well versed on the topic of indie writer tailors.

Honestly the responses from a 'writer' were unimpressive and showed not only a lack of panache but also spine, so I doubt I will be interested in reading the refuse he gets published.

/still somewhat interested in the other side of the story, what happened to journalists who at least say they reached out to the other party but received no reply or was told they 2nd party was not interested.
//facts smacks the whole thing sounds made up, who ever heard of a Yelp, D Foy, or I'm certain that Wedding is a made up word


'Writer blames career slump over lack of spine' is going to be the headline for a writer whining about ebooks someday. And I want my cut.
 
2013-08-16 09:53:10 PM

goatleggedfellow: ZeroCorpse: I'd still love to see some Internet detectives figure out which men's tailor in New York employs a "Daniel" so this crappy business can be shamed and suffer accordingly.

Because that's some weak shiat right there.

I'd like to see the original Yelp review in context before I believe the author wasn't being a dick.

I know, I know. Individuals are always right and businesses are always wrong. No exceptions.


Well, they do quote everything in TFA.
 
2013-08-16 10:43:36 PM

theflatline: I would imagine that the guy could have gone to the Tailor shop in person and booked an appointment.

I have a tailor who I use in Colombia, and I have his number, but he hardly ever answers the phone because he is working.  You walk into the shop he tells you hi while bowing and scraping.  He then introduced you to the person he is fitting hands you a beer or coffee and makes an appointment for you.  He also keeps my measurements and I can literally drop off a picture of a garment and he will make it.

I think this is an entitled hipster, trustafarian, who thought he should be treated special because he is a "writer" and was quite taken back when he realized the person at the shop had a bit of wit.  In actuality the write started the whole row.

It stinks of publicity stunt.


Hmmmm....  Would be a clever way to get ahead of the imminent bad reviews of shiatty novel.
 
2013-08-16 11:00:16 PM

skylabdown: YELP is idiots dildos.

images2.wikia.nocookie.net

 
2013-08-16 11:17:11 PM
75% of the reviews on Amazon are BS anyway, they need to make it so that only those who purchased an item can review it.
 
2013-08-16 11:33:26 PM

Carth: FormlessOne: Why does anyone pay attention to Yelp at this point? They've admitted that they're using extortion as a business model to manipulate reviews, and they're happily modifying or removing customer reviews - they're not a useful service.

What's your alternative? Yelp is the most useful review site for small business out there.


Why do I need an alternative? That's the real question. The only thing Yelp would influence is my first (or, possibly, my second) visit to a given small business - after that, it's all up to the small business. Yelp is not impartial - they happily manipulate or pull reviews - and use a business model that borders on extortion to manipulate advertising for participating businesses. Yelp is a barnacle on the ass of the small business world, a petty thug that would "hate to have to see anything happen to the review rating of this here nice, shiny business."
 
2013-08-16 11:34:50 PM

ReapTheChaos: 75% of the reviews on Amazon are BS anyway, they need to make it so that only those who purchased an item can review it.


That would just take all of the fun out of it. Why don't you like fun?
 
2013-08-16 11:45:28 PM

FormlessOne: Carth: FormlessOne: Why does anyone pay attention to Yelp at this point? They've admitted that they're using extortion as a business model to manipulate reviews, and they're happily modifying or removing customer reviews - they're not a useful service.

What's your alternative? Yelp is the most useful review site for small business out there.

Why do I need an alternative? That's the real question. The only thing Yelp would influence is my first (or, possibly, my second) visit to a given small business - after that, it's all up to the small business. Yelp is not impartial - they happily manipulate or pull reviews - and use a business model that borders on extortion to manipulate advertising for participating businesses. Yelp is a barnacle on the ass of the small business world, a petty thug that would "hate to have to see anything happen to the review rating of this here nice, shiny business."


A blog link as supporting citation!!!

Also 700 hundred complaints over four years... so 175 a year (actually less bc they round up. the real number is 685) considering the volume of reviews across the country that's barely statistically significant.
 
2013-08-17 07:39:03 AM

FormlessOne: Carth: FormlessOne: Why does anyone pay attention to Yelp at this point? They've admitted that they're using extortion as a business model to manipulate reviews, and they're happily modifying or removing customer reviews - they're not a useful service.

What's your alternative? Yelp is the most useful review site for small business out there.

Why do I need an alternative? That's the real question. The only thing Yelp would influence is my first (or, possibly, my second) visit to a given small business - after that, it's all up to the small business. Yelp is not impartial - they happily manipulate or pull reviews - and use a business model that borders on extortion to manipulate advertising for participating businesses. Yelp is a barnacle on the ass of the small business world, a petty thug that would "hate to have to see anything happen to the review rating of this here nice, shiny business."


I like to try a new small business restaurant every week. Since there are over 100 within 3 miles of me I've found yelp  helpful to narrow down which ones to try. I don't care about their business practices the reviews have proved helpful.
 
2013-08-17 08:21:43 AM
After years of working as everything from a ditch digger to an organic farmer...

Uh, the spectrum between those two tasks is kinda small, in fact one kind of leads into the other.

/First world problems:  You has them
//The world needs ditch diggers too.
 
2013-08-17 09:21:28 AM

Giant Clown Shoe: FormlessOne: Carth: FormlessOne: Why does anyone pay attention to Yelp at this point? They've admitted that they're using extortion as a business model to manipulate reviews, and they're happily modifying or removing customer reviews - they're not a useful service.

What's your alternative? Yelp is the most useful review site for small business out there.

Why do I need an alternative? That's the real question. The only thing Yelp would influence is my first (or, possibly, my second) visit to a given small business - after that, it's all up to the small business. Yelp is not impartial - they happily manipulate or pull reviews - and use a business model that borders on extortion to manipulate advertising for participating businesses. Yelp is a barnacle on the ass of the small business world, a petty thug that would "hate to have to see anything happen to the review rating of this here nice, shiny business."

A blog link as supporting citation!!!

Also 700 hundred complaints over four years... so 175 a year (actually less bc they round up. the real number is 685) considering the volume of reviews across the country that's barely statistically significant.


What wrong with a blog link as citation if they link to facts? And seven hundred complaints over four years is still a lot of complaints despite the "volume" of reviews. Yelp is not a good review site and it will be nice when they are replaced by a company that does it better.
 
2013-08-17 10:32:25 AM

skinink: Giant Clown Shoe: FormlessOne: Carth: FormlessOne: Why does anyone pay attention to Yelp at this point? They've admitted that they're using extortion as a business model to manipulate reviews, and they're happily modifying or removing customer reviews - they're not a useful service.

What's your alternative? Yelp is the most useful review site for small business out there.

Why do I need an alternative? That's the real question. The only thing Yelp would influence is my first (or, possibly, my second) visit to a given small business - after that, it's all up to the small business. Yelp is not impartial - they happily manipulate or pull reviews - and use a business model that borders on extortion to manipulate advertising for participating businesses. Yelp is a barnacle on the ass of the small business world, a petty thug that would "hate to have to see anything happen to the review rating of this here nice, shiny business."

A blog link as supporting citation!!!

Also 700 hundred complaints over four years... so 175 a year (actually less bc they round up. the real number is 685) considering the volume of reviews across the country that's barely statistically significant.

What wrong with a blog link as citation if they link to facts? And seven hundred complaints over four years is still a lot of complaints despite the "volume" of reviews. Yelp is not a good review site and it will be nice when they are replaced by a company that does it better.


It's not the reviews in and of themselves that worry me - it's their advertising + reviews + preferential ranking.

Once you've had a review up for a while, you'll get contacted by a Yelp ad salesman.  They want a ridiculous amount of money per placement (orders of magnitude more than Google) and are very clear about the whole "if you advertise with us, we'll suppress the bad reviews".
 
2013-08-17 04:30:36 PM
Hipsters shiatting on hipsters. I'm happy.
 
2013-08-17 06:52:21 PM

FrancoFile: skinink: Giant Clown Shoe: FormlessOne: Carth: FormlessOne: Why does anyone pay attention to Yelp at this point? They've admitted that they're using extortion as a business model to manipulate reviews, and they're happily modifying or removing customer reviews - they're not a useful service.

What's your alternative? Yelp is the most useful review site for small business out there.

Why do I need an alternative? That's the real question. The only thing Yelp would influence is my first (or, possibly, my second) visit to a given small business - after that, it's all up to the small business. Yelp is not impartial - they happily manipulate or pull reviews - and use a business model that borders on extortion to manipulate advertising for participating businesses. Yelp is a barnacle on the ass of the small business world, a petty thug that would "hate to have to see anything happen to the review rating of this here nice, shiny business."

A blog link as supporting citation!!!

Also 700 hundred complaints over four years... so 175 a year (actually less bc they round up. the real number is 685) considering the volume of reviews across the country that's barely statistically significant.

What wrong with a blog link as citation if they link to facts? And seven hundred complaints over four years is still a lot of complaints despite the "volume" of reviews. Yelp is not a good review site and it will be nice when they are replaced by a company that does it better.

It's not the reviews in and of themselves that worry me - it's their advertising + reviews + preferential ranking.

Once you've had a review up for a while, you'll get contacted by a Yelp ad salesman.  They want a ridiculous amount of money per placement (orders of magnitude more than Google) and are very clear about the whole "if you advertise with us, we'll suppress the bad reviews".


Incorrect.

Have been dealing w Yelp and Yelp sales people for years and not only have they not said that they've explicitly stated they can not.

Businesses that complain about Yelp have bad reviews and when they can't game the algorithm they get pissed.
 
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