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(Boing Boing)   "Meet Glass, Lewis and Co., the company that got a food truck employee fired for offending them on Twitter"   (boingboing.net) divider line 63
    More: Asinine, food truck  
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16137 clicks; posted to Main » on 31 Jul 2013 at 4:22 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



Voting Results (Smartest)
View Voting Results: Smartest and Funniest

2013-07-31 04:34:44 AM
14 votes:
i.imgur.com

Okay, I vote everyone dies in this story.

The dude that sells $7.00 grilled cheese sandwiches
The assholes that bought 25 of them from one food truck at lunch time
... and made it worse by leaving no tip
Any Manhattan hipster buying $7 grilled cheese sandwiches
The jackass that tweetshamed the assholes
The farktard that fired the jackass
Boing Boing for being Boing Boing.
2013-07-31 05:33:51 AM
7 votes:
Glass, Lewis and Co. ....

You have lost my business, and any referrals I might ever give because of your actions.   First)  Cheap bastards, nickle and diming the little guy?   Second)  Crushing some poor dude who works on a food truck.

Food Truck worker dude...   Tips are always voluntary.  You were wrong to shame them.  People are schmucks, get used to it.   If you don't want bad tips, get out of the business entirely.

Food Truck Owner dude...   You need clear policies and expectations.
2013-07-31 06:43:20 AM
6 votes:

Southern100: puffy999: I really, really don't like waiters/waitresses who expect large tips in this country... I go to a restaurant for f*cking food, not to talk to you, so I've always wondered why the cooks aren't getting the tips.

Anyway, a food truck, for a large order, should definitely receive some sort of tip. Those guys are doing EVERYTHING.

Why? A food truck is just a mobile fast food restaurant. Do you tip at McDonalds? Wendy's? Jack-in-the-Box? Subway? Shipley's Donuts?

How about if you order 20 pizzas from Pizza Hut and pick up the order instead of having it delivered? Do you tip then?

What's next, tipping the people behind the deli counter at your local WalMart because they sliced you a couple pounds of ham? After all, we know they make shiat wages.


You can't and don't preorder food for 70 people at McDonalds. Or Wendy's. Or Jack in the Box. Oh sure perhaps a wee place in Peoria will...but in San Francisco? AHAHAHA. No. fark no. Especially NOT during the lunch rush.
They didn't order the food and pick it up, it was delivered.
If you pre-order food, and have it delivered...you should tip. Don't be a farking jackass. If you place a large order for food for an entire office, you should also tip.
2013-07-31 04:31:57 AM
6 votes:
$170 is a lot of food from a food truck, and I'm sure they hustled to get it done (so they wouldn't complain.)  The least they could do was tip the guy.  Geez.
2013-07-31 09:17:36 AM
4 votes:
For those who didn't read the article or the additional linked article:
1. The guy who got fired wrote the linked article. He's a douche, and basically admits that.
2. It wasn't 20 sammiches, it was 12 and 5-6 shakes.
3. 12 people were actually there. This was not a phone order, 12 employees of Glass Lewis were ordering, separately. The fact that they paid with one credit card is irrevelant, in fact it was helpful to the truck as it saved credit card charges and was far quicker.
4. They picked up their orders individually. When they did, the fired guy harrased them and asked if they had planned not to tip.

So, to recap: the fired guy is an idiot and a douche. The 12 people were just 12 people standing at a food truck. Douche is shaming ordinary people, not some mega-corporation (BTW, they do financial research). The owner was correct in firing him.
2013-07-31 05:11:32 AM
4 votes:
The last thing you want is every employee making policy,and talking about your business without authorization.
2013-07-31 09:42:44 AM
3 votes:
I tip for 'bring'

If you bring food to my table, and come back and check up on me you get a tip.

If you bring food to my house quickly, while it's still hot, you get a tip.

If you bring my bags upstairs to my room, you get a tip.

If you bring me home in your taxi, you get a tip.

If you bring my car around to the front, you get a tip.

If I walk up to your counter and exchange money for goods and I then walk away with the goods, you get the amount of money your menu states I owe you.
2013-07-31 06:40:26 AM
3 votes:
I tip anyone that handles food... Not just because I spent much of my young adulthood working in restaurants (from short order diners to high-end restaurants) and know what a ball-busting, shiat pay job it is, but also because it's probably a bad idea to get on the wrong side of people who handle your food. (The things I've seen done to the food people put in their mouths. *shiver*)


Anyway, the only time I won't tip is if the service is horrible and then I generally never go back to that spot.

Kind of shiatty to buy that much food from a food truck and not even give the guy a token tip, in my opinion... But biatching about it on Twiitter was dumb. Should have just taken your revenge with the next order, kid.
2013-07-31 06:04:05 AM
3 votes:

queezyweezel: Here's a tip: If you need more money, charge more.


The owners don't need more money, and the industry has devoted hundreds of millions of lobbying dollars to ensuring that, in the US, delivery workers and waiters are subject to a far lower (way sub-poverty) minimum wage. Frankly... your post is so out of touch with reality that I question whether you are delusional, or just trolling. Some millionaires got together with some other millionaires and decided 3 bucks an hour was a fine wage, because morons like you would continue to blame the poor.
2013-07-31 05:54:26 AM
3 votes:

Sigh...: Glass, Lewis and Co. ....

You have lost my business, and any referrals I might ever give because of your actions.   First)  Cheap bastards, nickle and diming the little guy?   Second)  Crushing some poor dude who works on a food truck.

Food Truck worker dude...   Tips are always voluntary.  You were wrong to shame them.  People are schmucks, get used to it.   If you don't want bad tips, get out of the business entirely.

Food Truck Owner dude...   You need clear policies and expectations.


Well said.

An 170$ order deserves a tip, even to 'a food truck'.

/has delivered catering orders to companies, almost all tipped. Often on less money and less peak times.
2013-07-31 05:36:24 AM
3 votes:
1. Tip shaming by name is NEVER okay. If you need the reasons why spelled out, you probably shouldn't be in food service.
2. Glass-Lewis Co. didn't "get" the guy fired. His boss fired him. Period.
3. Some people who buy $7 cheese sandwiches are ashholes. That's a risk of doing business with the public.
2013-07-31 05:29:31 AM
3 votes:
If I own a business, and an employee shames a big customer like that, you're damn right I'd fire them.
2013-07-31 08:10:06 AM
2 votes:
No good guys here. Food truck guy was whiny for tweeting about it. Glass, Lewis and Co. employees were being big babies complaining about the tweet. Glass, Lewis and Co, boss complaining about the food truck guy and getting him fired was a dick move. What is wrong with America when we can't even order lunch without a lot of drama??
2013-07-31 06:46:31 AM
2 votes:

Southern100: Why? A food truck is just a mobile fast food restaurant. Do you tip at McDonalds? Wendy's? Jack-in-the-Box? Subway? Shipley's Donuts?

How about if you order 20 pizzas from Pizza Hut and pick up the order instead of having it delivered? Do you tip then?

What's next, tipping the people behind the deli counter at your local WalMart because they sliced you a couple pounds of ham? After all, we know they make shiat wages.


1) It's more like a mobile fast food steam box, with less space. Incidentally, I didn't realize all of those fast food places delivered.

2) I would, but why the f*ck would "I" order that much food from anywhere, much less a Pizza Hut?
 

3) No, but I don't go to Wal Mart and certainly don't buy their disgusting meat. Of course, if WalMart DROVE TO MY F*CKING WORK and cut up some meat, I may actually consider tipping them.

Of course, "I" am not making a large order for a business that's not exactly struggling for money. A mobile food truck is a small space and it can only move so fast, so as was stated earlier, this order may have taken away a chance for other orders or potential tips (oddly enough, I know how some companies actually operate/schedule routes for their food trucks, but not from work experience). And, as has also been said, it's often REQUIRED for large orders to leave some sort of tip at just about any restaurant; though clearly not required in this case, I'd have assumed anyone making a few grand a month could manage to toss a couple bucks in the tip jar as a common courtesy (or the company could've left $20 extra on the receipt), EVEN IF tipping at a food truck is not the general rule.
2013-07-31 06:42:16 AM
2 votes:
If you publicly shame customers, you should probably expect to get your ass fired. And yes, social media counts as public these days.
2013-07-31 06:30:29 AM
2 votes:

puffy999: I really, really don't like waiters/waitresses who expect large tips in this country... I go to a restaurant for f*cking food, not to talk to you, so I've always wondered why the cooks aren't getting the tips.

Anyway, a food truck, for a large order, should definitely receive some sort of tip. Those guys are doing EVERYTHING.


Why? A food truck is just a mobile fast food restaurant. Do you tip at McDonalds? Wendy's? Jack-in-the-Box? Subway? Shipley's Donuts?

How about if you order 20 pizzas from Pizza Hut and pick up the order instead of having it delivered? Do you tip then?

What's next, tipping the people behind the deli counter at your local WalMart because they sliced you a couple pounds of ham? After all, we know they make shiat wages.
2013-07-31 06:12:21 AM
2 votes:

Prank Call of Cthulhu: You're supposed to tip at a roach coach? For what??? To get a meal with fewer insects and e. coli in it?


For what? In this case, delivery, because in the US, we've decided that instead of minimum wage, delivery people should be subject to the whims of a-holes like you. Mostly though, I tip them because even on a good tip day, they still have to deal with jackasses who think that food-service employees make decent money.
2013-07-31 05:46:09 AM
2 votes:

Jayberrysparklesalot: Apparently, it is not okay to publicly out a non-tipper on Twitter, because that is embarrassing to the company who can afford to buy $170 worth of ONE DAY'S lunch, but not show any appreciation to the food truck owner.

So, that is a good d*ck move......Glass, Lewis, & Co......by just firing them for their honesty! That's going to make all of the other food service delivery companies in the area really want your business in the future.


Err, it sounds like the owner has no problem at all taking their money. HE got paid.

Though, given his article, I can't help but think this guy was one of "those" employees who nobody really wants to work with, because he's always wanting to be treated better than the rest of the crew. If he was really good or efficient at his job, he wouldn't have been fired because this publicity WOULD have brought other clientele to the truck.
2013-07-31 04:47:31 AM
2 votes:
fabulouscelebrities.com
2013-07-31 04:39:55 AM
2 votes:
Apparently, it is not okay to publicly out a non-tipper on Twitter, because that is embarrassing to the company who can afford to buy $170 worth of ONE DAY'S lunch, but not show any appreciation to the food truck owner.

So, that is a good d*ck move......Glass, Lewis, & Co......by just firing them for their honesty! That's going to make all of the other food service delivery companies in the area really want your business in the future.
2013-07-31 05:52:13 PM
1 votes:

Lady Indica: Southern100: puffy999: I really, really don't like waiters/waitresses who expect large tips in this country... I go to a restaurant for f*cking food, not to talk to you, so I've always wondered why the cooks aren't getting the tips.

Anyway, a food truck, for a large order, should definitely receive some sort of tip. Those guys are doing EVERYTHING.

Why? A food truck is just a mobile fast food restaurant. Do you tip at McDonalds? Wendy's? Jack-in-the-Box? Subway? Shipley's Donuts?

How about if you order 20 pizzas from Pizza Hut and pick up the order instead of having it delivered? Do you tip then?

What's next, tipping the people behind the deli counter at your local WalMart because they sliced you a couple pounds of ham? After all, we know they make shiat wages.

You can't and don't preorder food for 70 people at McDonalds. Or Wendy's. Or Jack in the Box. Oh sure perhaps a wee place in Peoria will...but in San Francisco? AHAHAHA. No. fark no. Especially NOT during the lunch rush.
They didn't order the food and pick it up, it was delivered.
If you pre-order food, and have it delivered...you should tip. Don't be a farking jackass. If you place a large order for food for an entire office, you should also tip.


While I'd agree with you in principle about tipping on delivery orders... to be pedantic... off the top of my head, I don't tip at Subway, Quizno's or Chick-Fil-A and all of them allow you to order large quantities of food for an entire office.

Seriously though, if it's delivered to an office, not picked up... what kind of A-hole wouldn't tip? I mean, it isn't like the boss isn't paying is it? It's not even your money.

/also to the point earlier... I was a cook, and we had ridiculously large orders to fill, and not once did the waitress share her tip with us when all she did was check the customer out at the register.
//tipping should be eliminated entirely, or the tips should go primarily to the cooks.
2013-07-31 11:14:23 AM
1 votes:

RoyBatty: [i.imgur.com image 792x641]

Okay, I vote everyone dies in this story.

The dude that sells $7.00 grilled cheese sandwiches
The assholes that bought 25 of them from one food truck at lunch time
... and made it worse by leaving no tip
Any Manhattan hipster buying $7 grilled cheese sandwiches
The jackass that tweetshamed the assholes
The farktard that fired the jackass
Boing Boing for being Boing Boing.


Agreed.
2013-07-31 10:28:10 AM
1 votes:
It's getting to a point where everyone who handles food these days expects a tip. I was in a doughnut shop last weekend and they had a tip jar. A tip for handing me a damn pastry? Really?

If this keeps up the guy at 7-11 is going to expect a tip when he sells you a snickers bar.
2013-07-31 10:17:30 AM
1 votes:

Skarekrough: meanmutton: I had no idea that the guy working a food truck was a customarily tipped employee.

I think it had less to do with tipping for a typical persons order and more to do with a high-end financial company putting in a large order for alot of food which creates a higher level of expectation for the food truck.

When you look at the business model of any place that serves food the workflow, staffing and even physics are geared towards "one person - one order."  It's easy to think that accommodating a  large influx of orders at one time just means more money, but for the food truck worker it just means that they need to bust their tails to get it done, and at a pace and rate exponentially larger than a regular order for one person.

This is the same reason why when you go to some restaurants and your group is larger than a certain number of people the tip is calculated into the bill.  A large group and their order is more work than what is typically asked for by the employee and as a result they should receive a higher level of compensation for it.


The reason they add in the tip for large groups is because large groups frequently skimp on the tip (it's amazing how people can't do basic math and split up a bill when they eat in a group) for individuals who are customarily tipped employees.
2013-07-31 09:44:27 AM
1 votes:
I read one article that said this was a situation where a group of people went down to the truck and individually ordered, so it wasn't necessarily as if an order was called in and delivered to the company.

Still, I don't tip food trucks.  It's nice of you to make my order and I'm actually *gasp* paying you for that.  But  I'm doing all the delivery legwork, so no.

Also this tip-shaming thing has got to stop.  Yes, a customer farked you (in your view).  It's life, move on.
2013-07-31 09:34:01 AM
1 votes:
steamingpile:

People that don't tip do not realize how much easier your life is when you tip, I slipped our hotel doorman $20 when he helped get us a cab in NY. After that he had a car waiting for us everytime, which was great when it was raining so hard.

The cabs weren't waiting there because you gave the doorman twenty bucks.
2013-07-31 09:32:55 AM
1 votes:
The stupid is strong in this thread.
2013-07-31 09:30:07 AM
1 votes:

notto: steamingpile: it sounds like they had lunch catered and didn't tip shiat.

They did not have lunch catered.
The other rainy Monday morning, business was slow when a group of about a dozen customers sprinted up. This was at our second location, a stall the company opened in South Street Seaport to support the area while Hurricane Sandy repairs were happening. This group placed a huge order: three of this sandwich, four of another, three of the one that takes forever on the grill, two of the one that takes forever to assemble. Five or six milkshakes. The order came to just under $170.

This guy tweeted at an entire company over the actions of a few of their employees picking up sandwiches for coworkers.   This was not a corporate action by Glass Lewis and there was no catering involved.


Yes I see that and corrected it like two posts later, doesn't matter still sounds like they ordered for the whole office and should have tipped.

If you order food from any place where they prepare it as you order it and you don't tip then you are the asshole. These people hustle to get your food ready for you so show a little gratitude.
2013-07-31 09:27:05 AM
1 votes:

Spanky McStupid: doonerpjenkins: It's not unusual to tip at least 10% at a food truck...

I should tip 10% to someone who hands me a sandwich through a truck opening?  Please educate me: how much should I tip a vending machine that does the same thing?


You don't tip inanimate objects dummy.

People that don't tip do not realize how much easier your life is when you tip, I slipped our hotel doorman $20 when he helped get us a cab in NY. After that he had a car waiting for us everytime, which was great when it was raining so hard.
2013-07-31 09:21:26 AM
1 votes:

furterfan: E5bie: furterfan: E5bie: 1. Tip shaming by name is NEVER okay. If you need the reasons why spelled out, you probably shouldn't be in food service.

If you need the reasons spelled out to you, you deserve to be in food service, doing a job where you get minimum wage and have to rely on people giving you charity for doing your job

If you only want inferior persons preparing and serving your food, you deserve what you're unwittingly eating.

Personally, I would prefer it if anyone preparing my food had a minimum of a bachelors degree in a biology related subject. but, realistically, food service usually pays peanuts and attracts monkeys


People who earn money are monkeys? Nice.
...Sounds like you haven't needed to, for whatever reason. Inter-generational charity perhaps?
2013-07-31 09:15:51 AM
1 votes:
I once had a server at a restaurant on an island I used to live and work on during the summer who was flawless.

F l a w l e s s .

Some Ukrainian kid.

I tipped him 10.00 for a 6.00 meal.  Anybody who's good at something that's useful should eat well, too.
2013-07-31 09:06:59 AM
1 votes:

E5bie: 1. Tip shaming by name is NEVER okay. If you need the reasons why spelled out, you probably shouldn't be in food service.


Definitely disagree.

Was working a shiat job at a diner for a while, and after a really hard day had a group of 3 guys come in, somehow order like $100 in food and beer (kinda hard at a place with $6 lunch platters) and they ran my ass off.  When I grabbed their payment book off of the table they told me to keep the change.

Literally.  Change.  Like $1.70.

Went back, left a stack of coins on the side of the table and told them "you need this more than I do" and walked off.  After that day, I didn't much care if I got fired because the job was shiat and it's easy enough to replace a serving job (or was at that time).

One of the guys came and found me and explained that his "friend" had taken everyone's cash (with included tip) and told them they were all square - and used the tip money his friends left to cover most of his portion of the bill.  The guy apologized profusely for his friend and gave me a $20.

And now those guys know that their friend is a thieving, untrustable dickbag.  I think I did them a favor.

/csb
2013-07-31 08:20:44 AM
1 votes:

oryx: Glass, Lewis and Co, boss complaining about the food truck guy and getting him fired was a dick move.


An employee who will publicly call out a customer is a crappy employee who needs to be fired.  They did the owner a favor.  Probably deserve a discount on their next order for helping get rid of that moron.
2013-07-31 08:00:07 AM
1 votes:

meanmutton: I had no idea that the guy working a food truck was a customarily tipped employee.


I think it had less to do with tipping for a typical persons order and more to do with a high-end financial company putting in a large order for alot of food which creates a higher level of expectation for the food truck.

When you look at the business model of any place that serves food the workflow, staffing and even physics are geared towards "one person - one order."  It's easy to think that accommodating a  large influx of orders at one time just means more money, but for the food truck worker it just means that they need to bust their tails to get it done, and at a pace and rate exponentially larger than a regular order for one person.

This is the same reason why when you go to some restaurants and your group is larger than a certain number of people the tip is calculated into the bill.  A large group and their order is more work than what is typically asked for by the employee and as a result they should receive a higher level of compensation for it.

Shaming a financial company is like shooting fish in a barrel.  But if was a coward move to complain to the owner.  They should have made a point to place another order and talk to the employee and place an adequate tip and thank the worker for his efforts.  The owner of the food truck would have gotten more business, the employee would likely had a little more empathy for a group of people he's probably pretty at odds with and the financial company could turn it into a positive PR move.

Instead we now have someone collecting unemployment, bad press for a food truck boss who won't back up their staff and a financial company who has a reputation of being a bunch of vindictive cheap bastards.
2013-07-31 07:58:30 AM
1 votes:

Lady Indica: Southern100: Lady Indica:You can't and don't preorder food for 70 people at McDonalds. Or Wendy's. Or Jack in the Box. Oh sure perhaps a wee place in Peoria will...but in San Francisco? AHAHAHA. No. fark no. Especially NOT during the lunch rush.
They didn't order the food and pick it up, it was delivered. [Wrong]
If you pre-order food, and have it delivered...you should tip. Don't be a farking jackass. If you place a large order for food for an entire office, you should also tip.

Sure you can. Tour buses stop in at McDonalds and other fast food restaurants all the time.

And you need to read the article, M'Lady.

"Anyway. The other rainy Monday morning, business was slow when a group of about a dozen customers sprinted up. This was at our second location, a stall the company opened in South Street Seaport to support the area while Hurricane Sandy repairs were happening. This group placed a huge order: three of this sandwich, four of another, three of the one that takes forever on the grill, two of the one that takes forever to assemble. Five or six milkshakes. The order came to just under $170."

A dozen customers. Individually. NO DELIVERY.

I'd only read the BoingBoing which implied it was a large order placed by a company (tweet kinda implies it too IMO). The article linked on BoingBoing (which I hadn't read) shows that was NOT the case.

It would've been nice to tip, given that such trucks were slammed with extra biz, etc. but there's ZERO obligation to do so on an individual order at a food truck. Guy was totally wrong. I still stand (sit, whatevs ;)) by my 'if you make a company order and they deliver you farking tip' but that wasn't the case here.

He was out of line saying something to them at the truck even. And much more so by tweeting it.

I also missed it was on the east coast, and not in SF. Seriously in SF $7 for a cheese sammich would be pretty good.

/heading into the City today
//someone else is treating her broke ass


I will go beyond that. If you have 12 straight people not tip you, you should consider if you could change your attitude or do something different to make people more likely to tip you in the future.

running after them giving them shiat for not tipping you, and then blasting their employer on twitter, gives a lot of insight into why your customer service skills may have played a key part in your lack of tips in the first place.
2013-07-31 07:53:43 AM
1 votes:

Lady Indica: I'd only read the BoingBoing


Helpful tips for reading BoingBoing:

1) Assume at least 50% of the facts asserted in any of their articles are wrong.
2) If they recommend a video as being hilarious, it won't be.
3) If they recommend a particular musical act, under no circumstances listen to it, because it will not be good. (Lookin' at you, Die Antwoord.)
4) If there's a link to a Cory Doctorow short story, don't read it. Cory is a terrible writer. He has a gift for taking a subject you'd think would be really boring, like intellectual property law, the finer points of venture capital, yard sales, or outré aspects of copyright policy, and by adding just a few sci-fi elements to it, turning it into something really amazingly boring.
2013-07-31 07:53:25 AM
1 votes:

MythDragon: serial_crusher: Oh, they only gave you the agreed upon amount and nothing else? Man, it must suck to only get $170 for some sandwiches.

That's what the owner is getting. The poor schlub horking out the sammiches is probably getting 8 bucks an hour


See, this is why I don't like tipping.  Too many changing and nuanced rules for people to get butthurt about you violating.  You don't tip the "sandwich artist" at subway who only makes $7.25, but you do tip the "sandwich artist" in a truck who makes $8.
If he thinks the working conditions in the truck amount to more than 75 cents/hour, or if he thinks he's somehow entitled to a 10% revenue share, he should take that up with the truck owner, not the truck owner's customers.
2013-07-31 07:46:49 AM
1 votes:
I was fired from Apple for something I said here on Fark....
2013-07-31 07:42:28 AM
1 votes:
Everybody behaved poorly here.
2013-07-31 07:30:58 AM
1 votes:
It's not unusual to tip at least 10% at a food truck...
2013-07-31 07:00:27 AM
1 votes:

poorjon: If you publicly shame customers, you should probably expect to get your ass fired. And yes, social media counts as public these days.


And, if you're a no-tipping, poor-guy-firing business, you should also expect social media to come down on you.

If I worked at that place I would NEVER eat any food the office had brought in. Because every delivery they get from now on will be tainted.
2013-07-31 06:57:56 AM
1 votes:
Here's a tip, don't expect a tip.
2013-07-31 06:39:49 AM
1 votes:

Southern100: puffy999: I really, really don't like waiters/waitresses who expect large tips in this country... I go to a restaurant for f*cking food, not to talk to you, so I've always wondered why the cooks aren't getting the tips.

Anyway, a food truck, for a large order, should definitely receive some sort of tip. Those guys are doing EVERYTHING.

Why? A food truck is just a mobile fast food restaurant. Do you tip at McDonalds? Wendy's? Jack-in-the-Box? Subway? Shipley's Donuts?

How about if you order 20 pizzas from Pizza Hut and pick up the order instead of having it delivered? Do you tip then?

What's next, tipping the people behind the deli counter at your local WalMart because they sliced you a couple pounds of ham? After all, we know they make shiat wages.


I'm with you on the others, but I would tip if I did that......
2013-07-31 06:38:45 AM
1 votes:

furterfan: E5bie: 1. Tip shaming by name is NEVER okay. If you need the reasons why spelled out, you probably shouldn't be in food service.

If you need the reasons spelled out to you, you deserve to be in food service, doing a job where you get minimum wage and have to rely on people giving you charity for doing your job


If you only want inferior persons preparing and serving your food, you deserve what you're unwittingly eating.
2013-07-31 06:34:03 AM
1 votes:

Not_Todd: If I own a business, and an employee shames a big customer like that, you're damn right I'd fire them.


Publicly, with a public apology to the client, so that other customers can rake your business over the coals and perhaps go elsewhere?

The owner screwed the PR pooch pretty hard on this one - although not as much as the guys at the VC firm, who will probably be eating saliva and semen in every order of delivery food they get from now on. At a bare minimum.
2013-07-31 06:26:07 AM
1 votes:

Sigh...: Glass, Lewis and Co. ....

You have lost my business, and any referrals I might ever give because of your actions.   First)  Cheap bastards, nickle and diming the little guy?   Second)  Crushing some poor dude who works on a food truck.

Food Truck worker dude...   Tips are always voluntary.  You were wrong to shame them.  People are schmucks, get used to it.   If you don't want bad tips, get out of the business entirely.

Food Truck Owner dude...   You need clear policies and expectations.


Sounds like he has one.  Food truck cooks are not permitted to badmouth customers on twitter or they will be fired.  Pretty reasonable too
2013-07-31 06:21:50 AM
1 votes:

firefly212: Prank Call of Cthulhu: You're supposed to tip at a roach coach? For what??? To get a meal with fewer insects and e. coli in it?

For what? In this case, delivery, because in the US, we've decided that instead of minimum wage, delivery people should be subject to the whims of a-holes like you. Mostly though, I tip them because even on a good tip day, they still have to deal with jackasses who think that food-service employees make decent money.


Delivery? Are we reading the same article? From the story that the boingboing blog links to:

"The other rainy Monday morning, business was slow when a group of about a dozen customers sprinted up....I asked some of the group as they were picking up their orders if they had intended to not tip. "

It's food cooked in a truck. Nothing good--hygienically or culinary--comes of that. The only reason I can think of to consume food that has been made in a vehicle is because calories are needed, there are no other options, and you like gambling with your intestinal health. Eating roach coach food is a bad decision to begin with, but tipping for the privilege of shoveling dodgy food into your mouth seems like an even worse one. Tipping at a roach coach seems an awful lot like tipping at a fast food restaurant: not done.
2013-07-31 06:09:47 AM
1 votes:
You're supposed to tip at a roach coach? For what??? To get a meal with fewer insects and e. coli in it?
2013-07-31 06:06:35 AM
1 votes:

Sudo_Make_Me_A_Sandwich: You really don't understand why people would pay $7 for good cheese grilled on fresh-baked bread?


What i don't understand is that a company would pay $170 for grilled cheese sandwiches that won't be arriving at the office for at least 30 minutes, if not an hour.  It defeats the purpose of the grilled cheese sandwich, which is to be eaten immediately, while hot and soft on the inside and crunchy on the outside.  Who wants expensive, deliciously scented spackle for lunch?
2013-07-31 06:04:14 AM
1 votes:

thamike: Have you ever tipped a drug dealer?


YES!!!

/Seriously, is this *THAT* hard?! You want good service? You tip with cash/goods/cookies/whatever you got on hand
2013-07-31 06:02:45 AM
1 votes:
Also, oh noes, what will the 413 people that follow them on twitter think?

/200 of those are probably employees.
2013-07-31 05:59:56 AM
1 votes:

RoyBatty: The dude that sells $7.00 grilled cheese sandwiches


You really don't understand why people would pay $7 for good cheese grilled on fresh-baked bread? I mean, if you like kraft singles on wonderbread, more power to you, but if you want nicer food, you're gonna pay for it, and $7 isn't outrageous, unless you're making minimum wage.
2013-07-31 05:56:24 AM
1 votes:
'Twitter' seems to be pretty much a minefield with companies looking for any excuse to lighten their employee load.

I'm looking for the day when Twitter only exists as an answer to a question on a trivia game.
2013-07-31 05:47:07 AM
1 votes:

puffy999: so I've always wondered why the cooks aren't getting the tips.


They sell the drugs to the managers, waiters, and customers by proxy.  Have you ever tipped a drug dealer?
2013-07-31 05:13:40 AM
1 votes:
I'll tip food trucks, though around here that usually means they're selling frybread.

Which if you've never seen it or eaten it looks like this if you order whats known as a Navajo Taco around here.
25.media.tumblr.com
They're also farking delicious with either powder sugar or honey or hell both. The people selling these by the roadside usually need the extra money and for these wonderful bastards I'll gladly tip if it means they can still operate and sell me more. I'll tip even more if they got homemade hotsauce that burns my nostrils walking up to the truck.

With that said hipster/artisan food trucks that sell grilled cheese sandwiches for $7 will be lucky if I buy something from them. Which is weird since I'll go to cleaner looking restaurants over skeezy ones any day, but with food trucks I'll buy something from the ones that look like they're still running from the Zeta's over ones that aim for these guys.
stylecrave.frsucrave.netdna-cdn.com
2013-07-31 05:04:05 AM
1 votes:

Eps05: HotWingAgenda: I can't imagine spending $170 on food from a truck. Then again, I've never heard of a food truck with a delivery boy. The entire restaurant has f*cking wheels, right?

It's probably their fancy term for "minimum wage food industry worker". Once they start cleaning their truck at the end of the day they become "Sanitation technicians".

I hope this story goes viral and shame both GL&co and Milk Truck both get humuiliated publicly. Then again, since GL&co are in the business of screwing people's money over, they probably don't give a crap about it.


They gave enough of a crap to get someone fired over it. Folks, be annoyed by $7 grilled cheese (although have you SEEN the price of imported cheese??). Be annoyed about some suits with their $170 order holding up everyone else on their lunch break. One guy's flippant response to the situation on Twitter? Let it slide... I'd like to see those calling for his head stand over a hot grill for 8+ hours a day and see if they still feel that way.

/avoids food service
//I did my time
2013-07-31 04:59:11 AM
1 votes:

HotWingAgenda: I can't imagine spending $170 on food from a truck. Then again, I've never heard of a food truck with a delivery boy. The entire restaurant has f*cking wheels, right?


It's probably their fancy term for "minimum wage food industry worker". Once they start cleaning their truck at the end of the day they become "Sanitation technicians".

I hope this story goes viral and shame both GL&co and Milk Truck both get humuiliated publicly. Then again, since GL&co are in the business of screwing people's money over, they probably don't give a crap about it.
2013-07-31 04:58:51 AM
1 votes:
They should have just replied "That's because you didn't deserve a tip."
2013-07-31 04:56:07 AM
1 votes:
I am a tip promoter, but why would I tip a food truck?
2013-07-31 04:56:05 AM
1 votes:
You're suppose to tip food truck workers? Can I have a list of who should be tipped in America or maybe it'd be easier to come up with a list of people who don't get tips. Does this mean the owner of the food truck pays their workers $2.13/hr?
2013-07-31 04:39:18 AM
1 votes:
I hope they give their client's better advice than they do tips.

http://www.glasslewis.com/about-glass-lewis/contact-us/
2013-07-31 02:02:51 AM
1 votes:
Here's a tip: If you need more money, charge more.
2013-07-31 12:29:08 AM
1 votes:
Glass, Lewis and Co., caused what?!
 
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