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(Boing Boing)   "Meet Glass, Lewis and Co., the company that got a food truck employee fired for offending them on Twitter"   (boingboing.net) divider line 265
    More: Asinine, food truck  
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16125 clicks; posted to Main » on 31 Jul 2013 at 4:22 AM (38 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-07-31 06:29:01 AM

E5bie: 1. Tip shaming by name is NEVER okay. If you need the reasons why spelled out, you probably shouldn't be in food service.


If you need the reasons spelled out to you, you deserve to be in food service, doing a job where you get minimum wage and have to rely on people giving you charity for doing your job
 
2013-07-31 06:30:29 AM

puffy999: I really, really don't like waiters/waitresses who expect large tips in this country... I go to a restaurant for f*cking food, not to talk to you, so I've always wondered why the cooks aren't getting the tips.

Anyway, a food truck, for a large order, should definitely receive some sort of tip. Those guys are doing EVERYTHING.


Why? A food truck is just a mobile fast food restaurant. Do you tip at McDonalds? Wendy's? Jack-in-the-Box? Subway? Shipley's Donuts?

How about if you order 20 pizzas from Pizza Hut and pick up the order instead of having it delivered? Do you tip then?

What's next, tipping the people behind the deli counter at your local WalMart because they sliced you a couple pounds of ham? After all, we know they make shiat wages.
 
2013-07-31 06:32:54 AM

firefly212: For what? In this case, delivery, because in the US, we've decided that instead of minimum wage, delivery people should be subject to the whims of a-holes like you. Mostly though, I tip them because even on a good tip day, they still have to deal with jackasses who think that food-service employees make decent money.


If you look at yelp, there are a farkton of complaints from one of my go to places about the slow deliveries. I always tip the driver $5, food always arrives in 15-20 minutes.  People don't tip and then wonder why their Pizza takes an hour and half to deliver. Seriously, I work 8 hours, I bag $400, I'm not going to stiff an old Mexican guy.  Because sure, it's menial job, so I'm farking happy someones there to do it, and who knows what path leads someone into that business.

Seriously a law firm, buying lunch on the company dime and the boss man is too cheap to tip, but enough of a piece of work as to complain instead of just tipping an extra $20 next time.
 
2013-07-31 06:34:03 AM

Not_Todd: If I own a business, and an employee shames a big customer like that, you're damn right I'd fire them.


Publicly, with a public apology to the client, so that other customers can rake your business over the coals and perhaps go elsewhere?

The owner screwed the PR pooch pretty hard on this one - although not as much as the guys at the VC firm, who will probably be eating saliva and semen in every order of delivery food they get from now on. At a bare minimum.
 
2013-07-31 06:37:43 AM

furterfan: E5bie: 1. Tip shaming by name is NEVER okay. If you need the reasons why spelled out, you probably shouldn't be in food service.

If you need the reasons spelled out to you, you deserve to be in food service, doing a job where you get minimum wage and have to rely on people giving you charity for doing your job


Doesn't seem like the guy cares much about his job - he doesn't seem heartbroken to have lost it, and had to have known that doing that would get him canned, likely. Hopefully he'll have some fun publicly shaming the cocksuckers @ Glass, and cost them some business, and then move on with life and forget it. It's not like his boss did him wrong by firing him under these circumstances.
 
2013-07-31 06:38:45 AM

furterfan: E5bie: 1. Tip shaming by name is NEVER okay. If you need the reasons why spelled out, you probably shouldn't be in food service.

If you need the reasons spelled out to you, you deserve to be in food service, doing a job where you get minimum wage and have to rely on people giving you charity for doing your job


If you only want inferior persons preparing and serving your food, you deserve what you're unwittingly eating.
 
2013-07-31 06:39:49 AM

Southern100: puffy999: I really, really don't like waiters/waitresses who expect large tips in this country... I go to a restaurant for f*cking food, not to talk to you, so I've always wondered why the cooks aren't getting the tips.

Anyway, a food truck, for a large order, should definitely receive some sort of tip. Those guys are doing EVERYTHING.

Why? A food truck is just a mobile fast food restaurant. Do you tip at McDonalds? Wendy's? Jack-in-the-Box? Subway? Shipley's Donuts?

How about if you order 20 pizzas from Pizza Hut and pick up the order instead of having it delivered? Do you tip then?

What's next, tipping the people behind the deli counter at your local WalMart because they sliced you a couple pounds of ham? After all, we know they make shiat wages.


I'm with you on the others, but I would tip if I did that......
 
2013-07-31 06:40:26 AM
I tip anyone that handles food... Not just because I spent much of my young adulthood working in restaurants (from short order diners to high-end restaurants) and know what a ball-busting, shiat pay job it is, but also because it's probably a bad idea to get on the wrong side of people who handle your food. (The things I've seen done to the food people put in their mouths. *shiver*)


Anyway, the only time I won't tip is if the service is horrible and then I generally never go back to that spot.

Kind of shiatty to buy that much food from a food truck and not even give the guy a token tip, in my opinion... But biatching about it on Twiitter was dumb. Should have just taken your revenge with the next order, kid.
 
2013-07-31 06:41:51 AM
Twitter makes me happy.
 
2013-07-31 06:42:16 AM
If you publicly shame customers, you should probably expect to get your ass fired. And yes, social media counts as public these days.
 
2013-07-31 06:43:20 AM

Southern100: puffy999: I really, really don't like waiters/waitresses who expect large tips in this country... I go to a restaurant for f*cking food, not to talk to you, so I've always wondered why the cooks aren't getting the tips.

Anyway, a food truck, for a large order, should definitely receive some sort of tip. Those guys are doing EVERYTHING.

Why? A food truck is just a mobile fast food restaurant. Do you tip at McDonalds? Wendy's? Jack-in-the-Box? Subway? Shipley's Donuts?

How about if you order 20 pizzas from Pizza Hut and pick up the order instead of having it delivered? Do you tip then?

What's next, tipping the people behind the deli counter at your local WalMart because they sliced you a couple pounds of ham? After all, we know they make shiat wages.


You can't and don't preorder food for 70 people at McDonalds. Or Wendy's. Or Jack in the Box. Oh sure perhaps a wee place in Peoria will...but in San Francisco? AHAHAHA. No. fark no. Especially NOT during the lunch rush.
They didn't order the food and pick it up, it was delivered.
If you pre-order food, and have it delivered...you should tip. Don't be a farking jackass. If you place a large order for food for an entire office, you should also tip.
 
2013-07-31 06:46:31 AM

Southern100: Why? A food truck is just a mobile fast food restaurant. Do you tip at McDonalds? Wendy's? Jack-in-the-Box? Subway? Shipley's Donuts?

How about if you order 20 pizzas from Pizza Hut and pick up the order instead of having it delivered? Do you tip then?

What's next, tipping the people behind the deli counter at your local WalMart because they sliced you a couple pounds of ham? After all, we know they make shiat wages.


1) It's more like a mobile fast food steam box, with less space. Incidentally, I didn't realize all of those fast food places delivered.

2) I would, but why the f*ck would "I" order that much food from anywhere, much less a Pizza Hut?
 

3) No, but I don't go to Wal Mart and certainly don't buy their disgusting meat. Of course, if WalMart DROVE TO MY F*CKING WORK and cut up some meat, I may actually consider tipping them.

Of course, "I" am not making a large order for a business that's not exactly struggling for money. A mobile food truck is a small space and it can only move so fast, so as was stated earlier, this order may have taken away a chance for other orders or potential tips (oddly enough, I know how some companies actually operate/schedule routes for their food trucks, but not from work experience). And, as has also been said, it's often REQUIRED for large orders to leave some sort of tip at just about any restaurant; though clearly not required in this case, I'd have assumed anyone making a few grand a month could manage to toss a couple bucks in the tip jar as a common courtesy (or the company could've left $20 extra on the receipt), EVEN IF tipping at a food truck is not the general rule.
 
2013-07-31 06:49:52 AM
Wow. What a whiny, entitled, little prick.

The justice or injustice of tipping is a question again under hot debate; the incivility of failing to leave a tip on an order of that size, in the current arrangement of things, is not. There is a reason so many restaurants impose a mandatory tip on parties of a certain size.

It's not a restaurant, farkwit. You don't have servers whose time is disproportionately taken up by larger groups, you don't even deliver. The difference between a dozen customers and one bill and a dozen customers and a dozen bills is that you only have to process one transaction.
 
2013-07-31 06:51:30 AM
Lady Indica:You can't and don't preorder food for 70 people at McDonalds. Or Wendy's. Or Jack in the Box. Oh sure perhaps a wee place in Peoria will...but in San Francisco? AHAHAHA. No. fark no. Especially NOT during the lunch rush.
They didn't order the food and pick it up, it was delivered. [Wrong]
If you pre-order food, and have it delivered...you should tip. Don't be a farking jackass. If you place a large order for food for an entire office, you should also tip.


Sure you can. Tour buses stop in at McDonalds and other fast food restaurants all the time.

And you need to read the article, M'Lady.

"Anyway. The other rainy Monday morning, business was slow when a group of about a dozen customers sprinted up. This was at our second location, a stall the company opened in South Street Seaport to support the area while Hurricane Sandy repairs were happening. This group placed a huge order: three of this sandwich, four of another, three of the one that takes forever on the grill, two of the one that takes forever to assemble. Five or six milkshakes. The order came to just under $170."

A dozen customers. Individually. NO DELIVERY.
 
2013-07-31 06:52:01 AM

Lady Indica: If you pre-order food, and have it delivered...you should tip. Don't be a farking jackass. If you place a large order for food for an entire office, you


Pretty much... The kid was stupid for taking to Twitter over it (Kids today, I tell ya), but total dick move on the company's part; both for not tipping and for filing a complaint with the owner of the truck about the Tweet.
 
2013-07-31 06:55:05 AM

FarkinNortherner: It's not a restaurant, farkwit. You don't have servers whose time is disproportionately taken up by larger groups, you don't even deliver. The difference between a dozen customers and one bill and a dozen customers and a dozen bills is that you only have to process one transaction.


This. As far as I can tell, if anyone deserves to be tipped (and they don't) it's the other folks who queued up for "food" from the roach coach because they assumed it would be a quick turn around, and then had to wait while the staff prepared this enormous order. You could argue that maybe Lewis and Glass and Co should have given the other folks in line tips for holding them up. You'd be wrong, but you'd be less wrong than arguing you should tip the roach coach staff.
 
2013-07-31 06:55:05 AM

Lady Indica: They didn't order the food and pick it up, it was delivered.
If you pre-order food, and have it delivered...you should tip. Don't be a farking jackass. If you place a large order for food for an entire office, you should also tip.


None of these things actually happened.
 
2013-07-31 06:57:56 AM
Here's a tip, don't expect a tip.
 
2013-07-31 07:00:27 AM

poorjon: If you publicly shame customers, you should probably expect to get your ass fired. And yes, social media counts as public these days.


And, if you're a no-tipping, poor-guy-firing business, you should also expect social media to come down on you.

If I worked at that place I would NEVER eat any food the office had brought in. Because every delivery they get from now on will be tainted.
 
2013-07-31 07:01:11 AM

poorjon: If you publicly shame customers, you should probably expect to get your ass fired. And yes, social media counts as public these days.


How much did Glass, Lewis and Co give to God?
 
2013-07-31 07:03:04 AM

Lauraness: I tip the food truck Cinnamon Snail when I order from them because the food is absolutly AMAZING. (And I'm not a vegan). Also the halal cart on Brighton 5th cuz he gives me free food sometimes and has some of the best chicken rice


I have honestly never been AMAZED by food. I don't really think it is possible.
 
2013-07-31 07:05:48 AM

Southern100: "Anyway. The other rainy Monday morning, business was slow when a group of about a dozen customers sprinted up. This was at our second location, a stall the company opened in South Street Seaport to support the area while Hurricane Sandy repairs were happening. This group placed a huge order: three of this sandwich, four of another, three of the one that takes forever on the grill, two of the one that takes forever to assemble. Five or six milkshakes. The order came to just under $170."

A dozen customers. Individually. NO DELIVERY


Yeah, why woudl you tip a food truck if you are picking it up?

i don't tip at carryout.
 
2013-07-31 07:06:21 AM

KeatingFive: poorjon: If you publicly shame customers, you should probably expect to get your ass fired. And yes, social media counts as public these days.

And, if you're a no-tipping, poor-guy-firing business, you should also expect social media to come down on you.

If I worked at that place I would NEVER eat any food the office had brought in. Because every delivery they get from now on will be tainted.


Just so I understand this correctly:  You think food workers, who we should tip because their jobs are so hard, will mess with anyone from a companies order because 12 people in what may be a large firm didn't tip correctly on a bill from some other business that you have nothing to do with?

The worker sounds kind of like a whiny asshole too.  If certain sandwiches are so hard to make because they require more time on the grill, or are 'complicated to assemble' then don't serve them or charge more.  fark this 'oh yeah thats the special today but I am going to be a martyr for having to make it' bullshiat..  It really isn't completely shocking that a guy biatching about that kind of thing, then running around asking people if they forgot to tip, didn't get tipped.
 
2013-07-31 07:08:21 AM

keylock71: I tip anyone that handles food...


Why stop there? After all, a tip is for excellent SERVICE, correct? So why not tip everyone in the service industry?

For instant, there's people out there that tip their mailman at Christmas every year (I'm one of them), but how about the guy that stuffs the mail into your P.O. Box day after day?

I even tip my GARBAGE collectors at Christmas. Do any of ya'll? My neighbors cans might be strewn all around their yard, but mine are (usually) upright, in the same spot they were when I put them out the night before.

But then there's cases like the guy at the local Gamestop, who spent 30 minutes with you going over the differences between the PS3 and the XBox 360. Do you tip him?

Or the geek at your local Best Buy, who extolled upon you the virtues of the various laptops they have, and which one will best serve your needs?

How about the Airline check-in ticket attendant who takes your bags and whisks them away (probably never to be seen again)? You'd tip the curb guy, why not the guy behind the desk who gives you your tickets and takes your bags there?

Good service doesn't just come from waiters & waitresses...
 
2013-07-31 07:09:17 AM
For all you people that say that hygiene cant come from a food truck, I submit that this truck wouldn't have lasted if it wasn't for the diligence of one Mr. Hank Rutherford Hill:

images1.wikia.nocookie.net
 
2013-07-31 07:10:42 AM
I had no idea that the guy working a food truck was a customarily tipped employee.
 
2013-07-31 07:11:07 AM

assjuice: Lauraness: I tip the food truck Cinnamon Snail when I order from them because the food is absolutly AMAZING. (And I'm not a vegan). Also the halal cart on Brighton 5th cuz he gives me free food sometimes and has some of the best chicken rice

I have honestly never been AMAZED by food. I don't really think it is possible.


Food and sex are the main pleasure activities for all life forms capable of experiencing pleasure.  Maybe you have bum taste buds or don't know anyone that can cook?  Did your mom microwave noodles and catsup as a special dinner growing up?
 
2013-07-31 07:12:12 AM

HotWingAgenda: I can't imagine spending $170 on food from a truck. Then again, I've never heard of a food truck with a delivery boy. The entire restaurant has f*cking wheels, right?


Yeah, I don't think this food truck is a roach coach like everyone seems to think.
 
2013-07-31 07:15:16 AM
After every story like this I ask myself if it's possible to feel any more entitled.
 
2013-07-31 07:18:05 AM

itsaidwhat: Everybody knows that you don't effect tip-stiffing revenge with a Tweet. That's a revenge best served cold on their next order.

/"Patience - young grasshopper, patience..."


You have learned the first lesson grasshopper.

Now select which end of the roast has the most gristle and carve accordingly...
 
2013-07-31 07:19:13 AM

lewismarktwo: Maybe you have bum taste buds


Only after a really powerful curry.

chaddsfarkprefect: After every story like this I ask myself if it's possible to feel any more entitled.


I ask myself if it would be possible to compete, on a more level playing field, with China by immediately placing all self-described 'millenials' in labour camps.
 
2013-07-31 07:21:45 AM

Kanemano: The last thing you want is every employee making policy,and talking about your business without authorization.


This!  When are these stupid kids going to realize that deriding your employer, or your employer's customers by name in a public forum is not acceptable?  Seriously.  This food truck company relies on those like Glass, Lewis, etc. for their business.  They don't need smart-alec hot shots with a twitter finger losing business.

And tipping a food truck is retarded. Not to mention an order of $170 should have the service/delivery fee built in.
 
2013-07-31 07:22:45 AM

serial_crusher: Oh, they only gave you the agreed upon amount and nothing else? Man, it must suck to only get $170 for some sandwiches.


That's what the owner is getting. The poor schlub horking out the sammiches is probably getting 8 bucks an hour
 
2013-07-31 07:24:23 AM

keylock71: I tip anyone that handles food... Not just because I spent much of my young adulthood working in restaurants (from short order diners to high-end restaurants) and know what a ball-busting, shiat pay job it is,


"Twenty year olds at their jobs are always like, 'This job sucks.' Yes, that's why we gave it to  you! Because you're twenty, which is a mathematical guarantee that you have no skills and nothing to offer anybody in the world. If you're 20 years old, I guarantee you have never done anything for anybody ever, never. Yes you went on a school trip to Guatemala and they told you that you helped but you totally did not help."
i1.ytimg.com
 
2013-07-31 07:30:58 AM
It's not unusual to tip at least 10% at a food truck...
 
Ni
2013-07-31 07:32:22 AM
This is one of those rare occurrences where everyone involved is an asshole but me.
 
2013-07-31 07:33:21 AM

Deadite: I'll tip food trucks, though around here that usually means they're selling frybread.

Which if you've never seen it or eaten it looks like this if you order whats known as a Navajo Taco around here.
[25.media.tumblr.com image 500x375]
They're also farking delicious with either powder sugar or honey or hell both. The people selling these by the roadside usually need the extra money and for these wonderful bastards I'll gladly tip if it means they can still operate and sell me more. I'll tip even more if they got homemade hotsauce that burns my nostrils walking up to the truck.

With that said hipster/artisan food trucks that sell grilled cheese sandwiches for $7 will be lucky if I buy something from them. Which is weird since I'll go to cleaner looking restaurants over skeezy ones any day, but with food trucks I'll buy something from the ones that look like they're still running from the Zeta's over ones that aim for these guys.
[stylecrave.frsucrave.netdna-cdn.com image 570x378]



Nice. Those Navajo tacos may be in my future if I get that job I applied for in New Mexico.

Back to TFA. I want to support the tweeting worker in the story because I think the way food service workers are paid is a scandal. They exist on tips. However, no matter what business you're in, you have to be nice to big clients and you don't want employees tweeting about the clients. Still, shareholder advisory people who place $170 orders and don't tip should be first up against the wall when the revolution comes.
 
2013-07-31 07:36:19 AM
The funny part is contemplating how many meetings entire cadres of managers, PR consultants, social media "experts" and attorneys probably endured because of one idiot who inadvertently used a social media platform in the best and worst way possible.
 
2013-07-31 07:38:51 AM

Southern100: Lady Indica:You can't and don't preorder food for 70 people at McDonalds. Or Wendy's. Or Jack in the Box. Oh sure perhaps a wee place in Peoria will...but in San Francisco? AHAHAHA. No. fark no. Especially NOT during the lunch rush.
They didn't order the food and pick it up, it was delivered. [Wrong]
If you pre-order food, and have it delivered...you should tip. Don't be a farking jackass. If you place a large order for food for an entire office, you should also tip.

Sure you can. Tour buses stop in at McDonalds and other fast food restaurants all the time.

And you need to read the article, M'Lady.

"Anyway. The other rainy Monday morning, business was slow when a group of about a dozen customers sprinted up. This was at our second location, a stall the company opened in South Street Seaport to support the area while Hurricane Sandy repairs were happening. This group placed a huge order: three of this sandwich, four of another, three of the one that takes forever on the grill, two of the one that takes forever to assemble. Five or six milkshakes. The order came to just under $170."

A dozen customers. Individually. NO DELIVERY.


I'd only read the BoingBoing which implied it was a large order placed by a company (tweet kinda implies it too IMO). The article linked on BoingBoing (which I hadn't read) shows that was NOT the case.

It would've been nice to tip, given that such trucks were slammed with extra biz, etc. but there's ZERO obligation to do so on an individual order at a food truck. Guy was totally wrong. I still stand (sit, whatevs ;)) by my 'if you make a company order and they deliver you farking tip' but that wasn't the case here.

He was out of line saying something to them at the truck even. And much more so by tweeting it.

I also missed it was on the east coast, and not in SF. Seriously in SF $7 for a cheese sammich would be pretty good.

/heading into the City today
//someone else is treating her broke ass
 
2013-07-31 07:40:43 AM
I remember the day when they were called roach coaches
 
2013-07-31 07:42:20 AM

doonerpjenkins: It's not unusual to tip at least 10% at a food truck...


How common is having fun with anyone?
 
2013-07-31 07:42:28 AM
Everybody behaved poorly here.
 
2013-07-31 07:46:12 AM
Fark all three involved.
 
2013-07-31 07:46:49 AM
I was fired from Apple for something I said here on Fark....
 
2013-07-31 07:47:52 AM
Shout out to the good people of Glass, Lewis & Co. for placing a $170 order and not leaving a tip.

"Meet Glass, Lewis and Co., the company that got a food truck employee fired for offending them on Twitter"

So, essentially, utter c*nts?

Just complete, pompous, cheap c*nts?
 
2013-07-31 07:53:25 AM

MythDragon: serial_crusher: Oh, they only gave you the agreed upon amount and nothing else? Man, it must suck to only get $170 for some sandwiches.

That's what the owner is getting. The poor schlub horking out the sammiches is probably getting 8 bucks an hour


See, this is why I don't like tipping.  Too many changing and nuanced rules for people to get butthurt about you violating.  You don't tip the "sandwich artist" at subway who only makes $7.25, but you do tip the "sandwich artist" in a truck who makes $8.
If he thinks the working conditions in the truck amount to more than 75 cents/hour, or if he thinks he's somehow entitled to a 10% revenue share, he should take that up with the truck owner, not the truck owner's customers.
 
2013-07-31 07:53:43 AM

Lady Indica: I'd only read the BoingBoing


Helpful tips for reading BoingBoing:

1) Assume at least 50% of the facts asserted in any of their articles are wrong.
2) If they recommend a video as being hilarious, it won't be.
3) If they recommend a particular musical act, under no circumstances listen to it, because it will not be good. (Lookin' at you, Die Antwoord.)
4) If there's a link to a Cory Doctorow short story, don't read it. Cory is a terrible writer. He has a gift for taking a subject you'd think would be really boring, like intellectual property law, the finer points of venture capital, yard sales, or outré aspects of copyright policy, and by adding just a few sci-fi elements to it, turning it into something really amazingly boring.
 
2013-07-31 07:56:45 AM
Hey, maybe they'll get me fired, too.

Lemme check.

"Hey boss.  This mans says he's real mad at you."

"Is it that guy from that corporate whorehouse data mining company that doesn't tip?"

"That's him, boss.

"Tell him to suck a wet fart out of my ass."

"OK, boss."

I ain't worried.
 
2013-07-31 07:58:30 AM

Lady Indica: Southern100: Lady Indica:You can't and don't preorder food for 70 people at McDonalds. Or Wendy's. Or Jack in the Box. Oh sure perhaps a wee place in Peoria will...but in San Francisco? AHAHAHA. No. fark no. Especially NOT during the lunch rush.
They didn't order the food and pick it up, it was delivered. [Wrong]
If you pre-order food, and have it delivered...you should tip. Don't be a farking jackass. If you place a large order for food for an entire office, you should also tip.

Sure you can. Tour buses stop in at McDonalds and other fast food restaurants all the time.

And you need to read the article, M'Lady.

"Anyway. The other rainy Monday morning, business was slow when a group of about a dozen customers sprinted up. This was at our second location, a stall the company opened in South Street Seaport to support the area while Hurricane Sandy repairs were happening. This group placed a huge order: three of this sandwich, four of another, three of the one that takes forever on the grill, two of the one that takes forever to assemble. Five or six milkshakes. The order came to just under $170."

A dozen customers. Individually. NO DELIVERY.

I'd only read the BoingBoing which implied it was a large order placed by a company (tweet kinda implies it too IMO). The article linked on BoingBoing (which I hadn't read) shows that was NOT the case.

It would've been nice to tip, given that such trucks were slammed with extra biz, etc. but there's ZERO obligation to do so on an individual order at a food truck. Guy was totally wrong. I still stand (sit, whatevs ;)) by my 'if you make a company order and they deliver you farking tip' but that wasn't the case here.

He was out of line saying something to them at the truck even. And much more so by tweeting it.

I also missed it was on the east coast, and not in SF. Seriously in SF $7 for a cheese sammich would be pretty good.

/heading into the City today
//someone else is treating her broke ass


I will go beyond that. If you have 12 straight people not tip you, you should consider if you could change your attitude or do something different to make people more likely to tip you in the future.

running after them giving them shiat for not tipping you, and then blasting their employer on twitter, gives a lot of insight into why your customer service skills may have played a key part in your lack of tips in the first place.
 
2013-07-31 08:00:07 AM

meanmutton: I had no idea that the guy working a food truck was a customarily tipped employee.


I think it had less to do with tipping for a typical persons order and more to do with a high-end financial company putting in a large order for alot of food which creates a higher level of expectation for the food truck.

When you look at the business model of any place that serves food the workflow, staffing and even physics are geared towards "one person - one order."  It's easy to think that accommodating a  large influx of orders at one time just means more money, but for the food truck worker it just means that they need to bust their tails to get it done, and at a pace and rate exponentially larger than a regular order for one person.

This is the same reason why when you go to some restaurants and your group is larger than a certain number of people the tip is calculated into the bill.  A large group and their order is more work than what is typically asked for by the employee and as a result they should receive a higher level of compensation for it.

Shaming a financial company is like shooting fish in a barrel.  But if was a coward move to complain to the owner.  They should have made a point to place another order and talk to the employee and place an adequate tip and thank the worker for his efforts.  The owner of the food truck would have gotten more business, the employee would likely had a little more empathy for a group of people he's probably pretty at odds with and the financial company could turn it into a positive PR move.

Instead we now have someone collecting unemployment, bad press for a food truck boss who won't back up their staff and a financial company who has a reputation of being a bunch of vindictive cheap bastards.
 
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