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(Boing Boing)   "Meet Glass, Lewis and Co., the company that got a food truck employee fired for offending them on Twitter"   (boingboing.net) divider line 265
    More: Asinine, food truck  
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16134 clicks; posted to Main » on 31 Jul 2013 at 4:22 AM (50 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



265 Comments   (+0 »)
   
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2013-07-31 12:29:08 AM
Glass, Lewis and Co., caused what?!
 
2013-07-31 01:56:43 AM
I never tipped the food truck guy. Then again I haven't ordered from one in over 10 years, so times may have changed.
 
2013-07-31 02:02:51 AM
Here's a tip: If you need more money, charge more.
 
2013-07-31 02:44:05 AM
I can't imagine spending $170 on food from a truck. Then again, I've never heard of a food truck with a delivery boy. The entire restaurant has f*cking wheels, right?
 
2013-07-31 04:31:57 AM
$170 is a lot of food from a food truck, and I'm sure they hustled to get it done (so they wouldn't complain.)  The least they could do was tip the guy.  Geez.
 
2013-07-31 04:34:44 AM
i.imgur.com

Okay, I vote everyone dies in this story.

The dude that sells $7.00 grilled cheese sandwiches
The assholes that bought 25 of them from one food truck at lunch time
... and made it worse by leaving no tip
Any Manhattan hipster buying $7 grilled cheese sandwiches
The jackass that tweetshamed the assholes
The farktard that fired the jackass
Boing Boing for being Boing Boing.
 
2013-07-31 04:36:53 AM
Tipping thread!!!

/this isn't a bookmark to read the impending alpha male battle royal.
 
2013-07-31 04:39:18 AM
I hope they give their client's better advice than they do tips.

http://www.glasslewis.com/about-glass-lewis/contact-us/
 
2013-07-31 04:39:55 AM
Apparently, it is not okay to publicly out a non-tipper on Twitter, because that is embarrassing to the company who can afford to buy $170 worth of ONE DAY'S lunch, but not show any appreciation to the food truck owner.

So, that is a good d*ck move......Glass, Lewis, & Co......by just firing them for their honesty! That's going to make all of the other food service delivery companies in the area really want your business in the future.
 
2013-07-31 04:47:31 AM
fabulouscelebrities.com
 
2013-07-31 04:56:05 AM
You're suppose to tip food truck workers? Can I have a list of who should be tipped in America or maybe it'd be easier to come up with a list of people who don't get tips. Does this mean the owner of the food truck pays their workers $2.13/hr?
 
2013-07-31 04:56:07 AM
I am a tip promoter, but why would I tip a food truck?
 
2013-07-31 04:58:51 AM
They should have just replied "That's because you didn't deserve a tip."
 
2013-07-31 04:59:11 AM

HotWingAgenda: I can't imagine spending $170 on food from a truck. Then again, I've never heard of a food truck with a delivery boy. The entire restaurant has f*cking wheels, right?


It's probably their fancy term for "minimum wage food industry worker". Once they start cleaning their truck at the end of the day they become "Sanitation technicians".

I hope this story goes viral and shame both GL&co and Milk Truck both get humuiliated publicly. Then again, since GL&co are in the business of screwing people's money over, they probably don't give a crap about it.
 
2013-07-31 04:59:45 AM

RoyBatty: [i.imgur.com image 792x641]

Okay, I vote everyone dies in this story.

The dude that sells $7.00 grilled cheese sandwiches
The assholes that bought 25 of them from one food truck at lunch time
... and made it worse by leaving no tip
Any Manhattan hipster buying $7 grilled cheese sandwiches
The jackass that tweetshamed the assholes
The farktard that fired the jackass
Boing Boing for being Boing Boing.


You sound poor.
 
2013-07-31 05:04:05 AM

Eps05: HotWingAgenda: I can't imagine spending $170 on food from a truck. Then again, I've never heard of a food truck with a delivery boy. The entire restaurant has f*cking wheels, right?

It's probably their fancy term for "minimum wage food industry worker". Once they start cleaning their truck at the end of the day they become "Sanitation technicians".

I hope this story goes viral and shame both GL&co and Milk Truck both get humuiliated publicly. Then again, since GL&co are in the business of screwing people's money over, they probably don't give a crap about it.


They gave enough of a crap to get someone fired over it. Folks, be annoyed by $7 grilled cheese (although have you SEEN the price of imported cheese??). Be annoyed about some suits with their $170 order holding up everyone else on their lunch break. One guy's flippant response to the situation on Twitter? Let it slide... I'd like to see those calling for his head stand over a hot grill for 8+ hours a day and see if they still feel that way.

/avoids food service
//I did my time
 
2013-07-31 05:11:32 AM
The last thing you want is every employee making policy,and talking about your business without authorization.
 
2013-07-31 05:13:40 AM
I'll tip food trucks, though around here that usually means they're selling frybread.

Which if you've never seen it or eaten it looks like this if you order whats known as a Navajo Taco around here.
25.media.tumblr.com
They're also farking delicious with either powder sugar or honey or hell both. The people selling these by the roadside usually need the extra money and for these wonderful bastards I'll gladly tip if it means they can still operate and sell me more. I'll tip even more if they got homemade hotsauce that burns my nostrils walking up to the truck.

With that said hipster/artisan food trucks that sell grilled cheese sandwiches for $7 will be lucky if I buy something from them. Which is weird since I'll go to cleaner looking restaurants over skeezy ones any day, but with food trucks I'll buy something from the ones that look like they're still running from the Zeta's over ones that aim for these guys.
stylecrave.frsucrave.netdna-cdn.com
 
2013-07-31 05:29:31 AM
If I own a business, and an employee shames a big customer like that, you're damn right I'd fire them.
 
2013-07-31 05:31:19 AM
I have absolutely no sympathy for overpriced food truck tourist behemoths clogging up the city and nudging out the Salvadoran couple that makes the best pupusas in town, or their internal political struggles.

echostains.files.wordpress.com

BY GOLLY, WE SHOULD START A FOOD TRUCK, LIKE THE COLOREDS!
 
2013-07-31 05:33:51 AM
Glass, Lewis and Co. ....

You have lost my business, and any referrals I might ever give because of your actions.   First)  Cheap bastards, nickle and diming the little guy?   Second)  Crushing some poor dude who works on a food truck.

Food Truck worker dude...   Tips are always voluntary.  You were wrong to shame them.  People are schmucks, get used to it.   If you don't want bad tips, get out of the business entirely.

Food Truck Owner dude...   You need clear policies and expectations.
 
2013-07-31 05:35:17 AM
Jayberrysparklesalot:
So, that is a good d*ck move......Glass, Lewis, & Co......by just firing them for their honesty! That's going to make all of the other food service delivery companies in the area really want your business in the future.

They just got the low level employee fired.  The caterer decided they wanted the company's business more than they wanted to support their minion, and other caterers will not care either.  Which is fair enough, given how much loyalty employees can expect from the average employer.  And it was pretty dumb to complain on the net about these cheap farks, he isn't the first person to be fired for this sort of thing.

Eps05:
I hope this story goes viral and shame both GL&co and Milk Truck both get humuiliated publicly. Then again, since GL&co are in the business of screwing people's money over, they probably don't give a crap about it.

They do business with other businesses, who don't care how they behave publicly.
 
2013-07-31 05:36:24 AM
1. Tip shaming by name is NEVER okay. If you need the reasons why spelled out, you probably shouldn't be in food service.
2. Glass-Lewis Co. didn't "get" the guy fired. His boss fired him. Period.
3. Some people who buy $7 cheese sandwiches are ashholes. That's a risk of doing business with the public.
 
2013-07-31 05:39:57 AM
Oh, they only gave you the agreed upon amount and nothing else? Man, it must suck to only get $170 for some sandwiches.
 
2013-07-31 05:41:35 AM
I really, really don't like waiters/waitresses who expect large tips in this country... I go to a restaurant for f*cking food, not to talk to you, so I've always wondered why the cooks aren't getting the tips.

Anyway, a food truck, for a large order, should definitely receive some sort of tip. Those guys are doing EVERYTHING.
 
2013-07-31 05:43:09 AM

queezyweezel: Here's a tip: If you need more money, charge more.


Then you can evolve from being that guy who b*tches about tipping into that guy who b*tches about high prices. That will be a dazzling surefire conversation starter.

www.givememyremote.com
 
2013-07-31 05:45:12 AM

serial_crusher: Oh, they only gave you the agreed upon amount and nothing else? Man, it must suck to only get $170 for some sandwiches.


i.chzbgr.com
 
2013-07-31 05:46:09 AM

Jayberrysparklesalot: Apparently, it is not okay to publicly out a non-tipper on Twitter, because that is embarrassing to the company who can afford to buy $170 worth of ONE DAY'S lunch, but not show any appreciation to the food truck owner.

So, that is a good d*ck move......Glass, Lewis, & Co......by just firing them for their honesty! That's going to make all of the other food service delivery companies in the area really want your business in the future.


Err, it sounds like the owner has no problem at all taking their money. HE got paid.

Though, given his article, I can't help but think this guy was one of "those" employees who nobody really wants to work with, because he's always wanting to be treated better than the rest of the crew. If he was really good or efficient at his job, he wouldn't have been fired because this publicity WOULD have brought other clientele to the truck.
 
2013-07-31 05:46:18 AM
For those of you bemoaning the cost of some grilled cheese sammiches just consider that any fancy melted cheese sammich is called a 'grilled cheese' these days.  All manner of fixins including sauteed veggies and truffle slices... sometimes even meat.
 
2013-07-31 05:47:07 AM

puffy999: so I've always wondered why the cooks aren't getting the tips.


They sell the drugs to the managers, waiters, and customers by proxy.  Have you ever tipped a drug dealer?
 
2013-07-31 05:48:14 AM
Everybody knows that you don't effect tip-stiffing revenge with a Tweet. That's a revenge best served cold on their next order.

/"Patience - young grasshopper, patience..."
 
2013-07-31 05:51:23 AM
I tip the food truck Cinnamon Snail when I order from them because the food is absolutly AMAZING. (And I'm not a vegan). Also the halal cart on Brighton 5th cuz he gives me free food sometimes and has some of the best chicken rice
 
2013-07-31 05:54:26 AM

Sigh...: Glass, Lewis and Co. ....

You have lost my business, and any referrals I might ever give because of your actions.   First)  Cheap bastards, nickle and diming the little guy?   Second)  Crushing some poor dude who works on a food truck.

Food Truck worker dude...   Tips are always voluntary.  You were wrong to shame them.  People are schmucks, get used to it.   If you don't want bad tips, get out of the business entirely.

Food Truck Owner dude...   You need clear policies and expectations.


Well said.

An 170$ order deserves a tip, even to 'a food truck'.

/has delivered catering orders to companies, almost all tipped. Often on less money and less peak times.
 
2013-07-31 05:56:12 AM
It's all the fault of teachers. Canadian teachers.

Ownership
Indirect wholly-owned subsidiary of Ontario Teachers' Pension Plan Board ("OTPP")

http://www.glasslewis.com/about-glass-lewis/

/guy has done a good job of making himself less employable.
 
2013-07-31 05:56:24 AM
'Twitter' seems to be pretty much a minefield with companies looking for any excuse to lighten their employee load.

I'm looking for the day when Twitter only exists as an answer to a question on a trivia game.
 
2013-07-31 05:58:53 AM
Much easier to refuse to serve them.
 
2013-07-31 05:59:56 AM

RoyBatty: The dude that sells $7.00 grilled cheese sandwiches


You really don't understand why people would pay $7 for good cheese grilled on fresh-baked bread? I mean, if you like kraft singles on wonderbread, more power to you, but if you want nicer food, you're gonna pay for it, and $7 isn't outrageous, unless you're making minimum wage.
 
2013-07-31 06:00:56 AM
I tip for take-away.

/and I Top, as a take-away
 
2013-07-31 06:02:45 AM
Also, oh noes, what will the 413 people that follow them on twitter think?

/200 of those are probably employees.
 
2013-07-31 06:04:05 AM

queezyweezel: Here's a tip: If you need more money, charge more.


The owners don't need more money, and the industry has devoted hundreds of millions of lobbying dollars to ensuring that, in the US, delivery workers and waiters are subject to a far lower (way sub-poverty) minimum wage. Frankly... your post is so out of touch with reality that I question whether you are delusional, or just trolling. Some millionaires got together with some other millionaires and decided 3 bucks an hour was a fine wage, because morons like you would continue to blame the poor.
 
2013-07-31 06:04:14 AM

thamike: Have you ever tipped a drug dealer?


YES!!!

/Seriously, is this *THAT* hard?! You want good service? You tip with cash/goods/cookies/whatever you got on hand
 
2013-07-31 06:06:35 AM

Sudo_Make_Me_A_Sandwich: You really don't understand why people would pay $7 for good cheese grilled on fresh-baked bread?


What i don't understand is that a company would pay $170 for grilled cheese sandwiches that won't be arriving at the office for at least 30 minutes, if not an hour.  It defeats the purpose of the grilled cheese sandwich, which is to be eaten immediately, while hot and soft on the inside and crunchy on the outside.  Who wants expensive, deliciously scented spackle for lunch?
 
2013-07-31 06:08:00 AM

mekkab: thamike: Have you ever tipped a drug dealer?

YES!!!

/Seriously, is this *THAT* hard?! You want good service? You tip with cash/goods/cookies/whatever you got on hand


i said drug dealer, not pot dealer.  Completely different relationships.
 
2013-07-31 06:09:47 AM
You're supposed to tip at a roach coach? For what??? To get a meal with fewer insects and e. coli in it?
 
2013-07-31 06:11:36 AM
I get the odd sensation that glass Lewis thought tip was included and the truck owner just didn't tell his cook.

I don't normally tip a food truck, but I'd throw a 3 digit order a $20 if he was on time and the food was good.
 
2013-07-31 06:12:21 AM

Prank Call of Cthulhu: You're supposed to tip at a roach coach? For what??? To get a meal with fewer insects and e. coli in it?


For what? In this case, delivery, because in the US, we've decided that instead of minimum wage, delivery people should be subject to the whims of a-holes like you. Mostly though, I tip them because even on a good tip day, they still have to deal with jackasses who think that food-service employees make decent money.
 
2013-07-31 06:21:50 AM

firefly212: Prank Call of Cthulhu: You're supposed to tip at a roach coach? For what??? To get a meal with fewer insects and e. coli in it?

For what? In this case, delivery, because in the US, we've decided that instead of minimum wage, delivery people should be subject to the whims of a-holes like you. Mostly though, I tip them because even on a good tip day, they still have to deal with jackasses who think that food-service employees make decent money.


Delivery? Are we reading the same article? From the story that the boingboing blog links to:

"The other rainy Monday morning, business was slow when a group of about a dozen customers sprinted up....I asked some of the group as they were picking up their orders if they had intended to not tip. "

It's food cooked in a truck. Nothing good--hygienically or culinary--comes of that. The only reason I can think of to consume food that has been made in a vehicle is because calories are needed, there are no other options, and you like gambling with your intestinal health. Eating roach coach food is a bad decision to begin with, but tipping for the privilege of shoveling dodgy food into your mouth seems like an even worse one. Tipping at a roach coach seems an awful lot like tipping at a fast food restaurant: not done.
 
2013-07-31 06:26:07 AM

Sigh...: Glass, Lewis and Co. ....

You have lost my business, and any referrals I might ever give because of your actions.   First)  Cheap bastards, nickle and diming the little guy?   Second)  Crushing some poor dude who works on a food truck.

Food Truck worker dude...   Tips are always voluntary.  You were wrong to shame them.  People are schmucks, get used to it.   If you don't want bad tips, get out of the business entirely.

Food Truck Owner dude...   You need clear policies and expectations.


Sounds like he has one.  Food truck cooks are not permitted to badmouth customers on twitter or they will be fired.  Pretty reasonable too
 
2013-07-31 06:26:17 AM

Sudo_Make_Me_A_Sandwich: RoyBatty: The dude that sells $7.00 grilled cheese sandwiches

You really don't understand why people would pay $7 for good cheese grilled on fresh-baked bread? I mean, if you like kraft singles on wonderbread, more power to you, but if you want nicer food, you're gonna pay for it, and $7 isn't outrageous, unless you're making minimum wage.


I'd farking love to pay that $7 for grilled cheese because that would be pretty goddamned cheap for the Bay Area. I pay that for a premade sammich at Whole Foods.

You don't have to tip a food truck, unless you're pre-placing an order. Then you damn well should. And you especially should if you're placing an office order of any kind, ESPECIALLY one that's delivered in the City or Silicon Valley.

And anyone working in the City at a company like that...is doing well enough to farking tip.
 
2013-07-31 06:28:28 AM

angrycrank: RoyBatty: [i.imgur.com image 792x641]

Okay, I vote everyone dies in this story.

The dude that sells $7.00 grilled cheese sandwiches
The assholes that bought 25 of them from one food truck at lunch time
... and made it worse by leaving no tip
Any Manhattan hipster buying $7 grilled cheese sandwiches
The jackass that tweetshamed the assholes
The farktard that fired the jackass
Boing Boing for being Boing Boing.

You sound poor.


And like someone who eats soup straight from a can normally (bowls for special occasions only).
 
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