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(NPR)   BMW's new electric car comes with the option to rent a gas powered SUV a few weeks a year   (npr.org) divider line 58
    More: Interesting, SUV, BMW, rents  
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1798 clicks; posted to Business » on 29 Jul 2013 at 11:59 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-07-29 10:45:34 AM
This would be pretty great for me...but $41K for a car is a bit steep.
 
2013-07-29 12:00:27 PM

meehaw: This would be pretty great for me...but $41K for a car is a bit steep.


Yeah, and that is probably after all the tax rebates. Its probably more like $45,000
 
2013-07-29 12:05:13 PM
If I can afford an electric BMW am I going to worry about a couple hundred bucks to rent an SUV?
 
2013-07-29 12:14:24 PM
I think that's a really clever idea and potentially a new paradigm. Car companies offering their own comped fleet rentals of larger vehicles for owners could take off like a shot.
 
2013-07-29 12:21:23 PM
How dare they anticipate their customer's needs.

They should just build great cars like detroit.
 
2013-07-29 12:49:22 PM

meehaw: This would be pretty great for me...but $41K for a car is a bit steep.


Still far cheaper than a Tesla.
 
2013-07-29 12:51:58 PM

meehaw: This would be pretty great for me...but $41K for a car is a bit steep.


That seems pretty cheap for a BMW; they're a luxury car brand.
 
2013-07-29 01:06:06 PM
That's a pretty good idea. 80-100 miles per charge isn't enough for me, though. I'd rather go with a plug-in hybrid like the Chevy Volt and pay for my own SUV rentals if need be.

That said, I'm still hoping my current ride holds out a few more years. These early models of electrics and plug-in hybrids are still a bit too fresh for me to trust them.
 
2013-07-29 01:23:17 PM

thurstonxhowell: That's a pretty good idea. 80-100 miles per charge isn't enough for me, though. I'd rather go with a plug-in hybrid like the Chevy Volt and pay for my own SUV rentals if need be.

That said, I'm still hoping my current ride holds out a few more years. These early models of electrics and plug-in hybrids are still a bit too fresh for me to trust them.


How long is your commute? The current crop of EV cars are designed for daily driving. And given the charge times, it seems like it will be a very long time until EV cars will work for long distance driving.
 
2013-07-29 01:24:59 PM

dangelder: If I can afford an electric BMW am I going to worry about a couple hundred bucks to rent an SUV?


Pretty much this.  They're going to use it as a way to talk you into the sale, and mark up the cost more than it could ever be worth.

Also that's a very ugly car in the photo.  How am I going to get road head with all those windows?
 
2013-07-29 01:25:13 PM
What's with the glass doors? How am I supposed to enjoy driving around, naked below the waist now?
 
2013-07-29 01:30:31 PM

dangelder: If I can afford an electric BMW am I going to worry about a couple hundred bucks to rent an SUV?


Just because someone buys a BMW doesn't mean they can afford it. More people than you think have 10+% APR's and 5 year payment plans.
 
2013-07-29 01:38:07 PM
BMW drivers are douches.

CSB:  After college I worked at Enterprise for a while.One day a woman called up to set up a reservation while she took her BMW into the body shop after a fender bender where someone hit her. While I was taking her information the system notified me the insurance company had already set up an electronic reservation, so I pulled it up. I saw that they approved a higher rate than normal and told her we had a auto-bill reservation from the insurance company for a premium car for a 2 day rental.

She said: "So what type of BMW will I be getting?"
I said: "Our premium cars are typically Nissan Maximas."
Her: "There's no way I'm driving one of those. You get me a BMW"
Me: "The insurance company has only authorized a premium car. Typically they only pay for a standard sized car and this is only the 2nd or 3rd time I've seen this insurance company authorize anything higher."
Her: You GET ME A GODDAMN BMW! I'M TAKING ONE IN THE SHOP AND I WILL NOT DRIVE ANYTHING ELSE!"
Me: "Okay maam, let me call the adjuster and see what they'll do. But I don't even know if we have any BMWs in our rental fleet. Our location and ones close by don't have any but I'll see what I can find further away. We'll try to make sure you're satisfied."

So I hang up and take care of a customer that walked in to return a car. That takes maybe 5 minutes tops.  I'm barely done when a coworker grabs me to say there's a supervisor from XXX insurance and a customer on a conference call.I get on the phone and the lady lied to the insurance adjuster, claiming that I'd told her she'd get a Honda Civic as a rental (we didn't have those in the fleet).I explained to the adjuster that we'd get the customer exactly what they authorized, a premium car. The lady said that was not good enough and that she had to have a BMW. The adjuster then said that's all they could authorize and that sent the lady into a further tizzy. After a minute or two of the crazy lady and the adjuster arguing, he relented and said they'd okay a luxury car.

Crazy lady: "So what type of BMW will you get me?"
Me; "Our luxury cars are Cadillac STSs. I have a couple of brand new ones that just arrived this week and should have just a few hundred miles when you come in. They still have the new car smell."
CL: "No. Get me a BMW."
The adjuster and I try to convince her for about 5 minutes and tell her we'd call her back. Almost immediately the adjuster calls and asks what I can do. I search the region's fleet and tell him that of the (literally) 5000 cars in our area, there are just 4 BMWs and they're all rented. Two are to pro athletes, one to a law firm and one to customers at a luxury car dealership.

I move heaven and earth to get the one remaining BMW in to our branch once it gets returned to the branch we have inside the luxury dealership. When the biatch finally comes in she gets all pissy because of the BMW's color (Forest Green) and that it's only a 323i and not a 328i.

Hated BMW drivers ever since.
 
2013-07-29 01:38:24 PM

Dwight_Yeast: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

That seems pretty cheap for a BMW; they're a luxury car brand.


Mercedes, Lexus, Tesla are luxury car brands. BMW is for people who want to feel important but can't quiet swing the payment yet.
 
2013-07-29 01:55:13 PM

mjohnson71: BMW drivers are douches.

CSB:  After college I worked at Enterprise for a while.One day a woman called up to set up a reservation while she took her BMW into the body shop after a fender bender where someone hit her. While I was taking her information the system notified me the insurance company had already set up an electronic reservation, so I pulled it up. I saw that they approved a higher rate than normal and told her we had a auto-bill reservation from the insurance company for a premium car for a 2 day rental.

She said: "So what type of BMW will I be getting?"
I said: "Our premium cars are typically Nissan Maximas."
Her: "There's no way I'm driving one of those. You get me a BMW"
Me: "The insurance company has only authorized a premium car. Typically they only pay for a standard sized car and this is only the 2nd or 3rd time I've seen this insurance company authorize anything higher."
Her: You GET ME A GODDAMN BMW! I'M TAKING ONE IN THE SHOP AND I WILL NOT DRIVE ANYTHING ELSE!"
Me: "Okay maam, let me call the adjuster and see what they'll do. But I don't even know if we have any BMWs in our rental fleet. Our location and ones close by don't have any but I'll see what I can find further away. We'll try to make sure you're satisfied."

So I hang up and take care of a customer that walked in to return a car. That takes maybe 5 minutes tops.  I'm barely done when a coworker grabs me to say there's a supervisor from XXX insurance and a customer on a conference call.I get on the phone and the lady lied to the insurance adjuster, claiming that I'd told her she'd get a Honda Civic as a rental (we didn't have those in the fleet).I explained to the adjuster that we'd get the customer exactly what they authorized, a premium car. The lady said that was not good enough and that she had to have a BMW. The adjuster then said that's all they could authorize and that sent the lady into a further tizzy. After a minute or two of the crazy lady and the adjuster arguing, he relented and said they'd okay a luxury car.

Crazy lady: "So what type of BMW will you get me?"
Me; "Our luxury cars are Cadillac STSs. I have a couple of brand new ones that just arrived this week and should have just a few hundred miles when you come in. They still have the new car smell."
CL: "No. Get me a BMW."
The adjuster and I try to convince her for about 5 minutes and tell her we'd call her back. Almost immediately the adjuster calls and asks what I can do. I search the region's fleet and tell him that of the (literally) 5000 cars in our area, there are just 4 BMWs and they're all rented. Two are to pro athletes, one to a law firm and one to customers at a luxury car dealership.

I move heaven and earth to get the one remaining BMW in to our branch once it gets returned to the branch we have inside the luxury dealership. When the biatch finally comes in she gets all pissy because of the BMW's color (Forest Green) and that it's only a 323i and not a 328i.

Hated BMW drivers ever since.


In fairness to BMW owners, this lady is probably an entitled asshole on everything. I can only imagine her at restaurants.
 
2013-07-29 02:02:39 PM

Carth: Dwight_Yeast: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

That seems pretty cheap for a BMW; they're a luxury car brand.

Mercedes, Lexus, Tesla are luxury car brands. BMW is for people who want to feel important but can't quiet swing the payment yet.


Lexus is cheaper than BMW. Also, Mercedes is very comparable. Especially on the low end Mercedes cars.
 
2013-07-29 02:07:10 PM

Axel_Gear: Carth: Dwight_Yeast: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

That seems pretty cheap for a BMW; they're a luxury car brand.

Mercedes, Lexus, Tesla are luxury car brands. BMW is for people who want to feel important but can't quiet swing the payment yet.

Lexus is cheaper than BMW. Also, Mercedes is very comparable. Especially on the low end Mercedes cars.


What does the top of the line 7 series go for these days? 70k? I don't think you can even get in an S series sedan under 95k. Sure you can get their entry lines for 40k but if you're spending 40k on a car and looking at either brand you're an idiot.

Lexus and BMW are priced similarly but you get a much better car more reliable car with the Lexus.

Overall there is really nothing BMW does well that another car company doesn't do better... well except attract douche bags
 
2013-07-29 02:14:17 PM

vernonFL: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

Yeah, and that is probably after all the tax rebates. Its probably more like $45,000


Allegedly, the projected MSRP of $41,000 is before tax credits.  I guess there would be potential for the $7,500 from the feds, plus whatever your state/city gives.  Considering that you're getting something of similar performance to BMW's X1 (starting MSRP of $31,000) - it's not too much of a price premium.  That said - with the home charging station costs, it's still difficult to justify economically unless you commute 60 to 80 miles a day.   I'll leave the environmental analysis to someone else, though.
 
2013-07-29 02:17:09 PM

Carth: Overall there is really nothing BMW does well that another car company doesn't do better... well except attract douche bags


Audi has far surpassed BMW in this demographic.
 
2013-07-29 02:36:13 PM

Carth: Mercedes, Lexus, Tesla are luxury car brands. BMW is for people who want to feel important but can't quiet swing the payment yet.


LOL.

i test drove both mercedes and lexus (and audi) before settling on BMW. while all were nice, none even began to compare with the fit, finish and overall build quality of the BMW. not even close. and that doesn't even take into account drivability. now i was comparing the c-class and IS (and a4) to the 3 series. i'm sure that the s-class is brilliant. but in the "luxury compact" segment, bmw is in a class of its own.

no info on tesla, other than i think they look awesome and would love to try one.
 
2013-07-29 02:37:10 PM
oh, and the bimmer cost more than the merc, lexus and audi. believe me - i'd rather have gone with one of those, but i just couldn't do it. two years later, i'm glad i didn't.
 
2013-07-29 02:43:05 PM

Carth: Dwight_Yeast: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

That seems pretty cheap for a BMW; they're a luxury car brand.

Mercedes, Lexus, Tesla are luxury car brands. BMW is for people who want to feel important but can't quiet swing the payment yet.


Yeah, those poor people who can only afford a $40,000 BMW but not a $40,000 MB or a $40,000 Lexus.
 
2013-07-29 02:45:37 PM

vernonFL: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

Yeah, and that is probably after all the tax rebates. Its probably more like $45,000


Actually, that's before tax incentives. Subtract the federal tax savings and the car is about $35k.

Personally I might very well get one of these when they are released. Currently I spend approx. $250/month in gas costs. If I can get one of these for $350-400/month, it would affordable and worth it to me to remove the fossil fuel part of my daily commute. Then I'd just use the gas cars for fun on weekends.
 
2013-07-29 02:48:09 PM

FlashHarry: Carth: Mercedes, Lexus, Tesla are luxury car brands. BMW is for people who want to feel important but can't quiet swing the payment yet.

LOL.

i test drove both mercedes and lexus (and audi) before settling on BMW. while all were nice, none even began to compare with the fit, finish and overall build quality of the BMW. not even close. and that doesn't even take into account drivability. now i was comparing the c-class and IS (and a4) to the 3 series. i'm sure that the s-class is brilliant. but in the "luxury compact" segment, bmw is in a class of its own.

no info on tesla, other than i think they look awesome and would love to try one.


When i tested the audi vs the BMW, the handling of the BMW was far superior. If felt like when i turned the wheel of the Audi, i had to spin my arms like i was tossing a pizza crust. The BMW you just have to think about making a turn and you are there.

The interior also felt 'tighter'. As in, less gaps and more 'designed a whole piece' where the audi felt more like it was an assemblage of random parts.

Before the test drive, i was actually leaning Audi, so its not as if i had any bias.
 
2013-07-29 02:55:25 PM

LemSkroob: When i tested the audi vs the BMW, the handling of the BMW was far superior. If felt like when i turned the wheel of the Audi, i had to spin my arms like i was tossing a pizza crust. The BMW you just have to think about making a turn and you are there.

The interior also felt 'tighter'. As in, less gaps and more 'designed a whole piece' where the audi felt more like it was an assemblage of random parts.

Before the test drive, i was actually leaning Audi, so its not as if i had any bias.


that's pretty much exactly how i felt. i love the look of the A4 and wasn't crazy about the E90 bimmer, but the BMW was just a far better car all around. (i ended up special ordering a 6-speed and getting the m-sport pkg, which has 18" alloys, making it look much cooler)
 
2013-07-29 02:59:11 PM

houginator: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

Still far cheaper than a Tesla.


danienglish.com.br
 
2013-07-29 03:25:58 PM
I know I'm a douche, but my z4 is the best driving roadster that they make and my old 325i that my daughter took to college has 240,000 mi and has outlasted a toyota and a mercedes.
 
2013-07-29 03:28:50 PM
BMW makes a really great car. It's fast, reliable and you will probably survive when some America lovin' SUV driver plows into you.
 
2013-07-29 03:36:48 PM

Dwight_Yeast: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

That seems pretty cheap for a BMW; they're a luxury car brand.


Well, of course it's a luxury brand.  But in Europe, BMW has the 1 series, which is priced more in line with Honda and Toyota.  This car looks to have the finish and fit of a 1 series, or a Mini Cooper, which is made by BMW and starts at about $21K here in the US.
 
2013-07-29 03:42:03 PM

thornhill: mjohnson71: BMW drivers are douches.

CSB:  After college I worked at Enterprise for a while.One day a woman called up to set up a reservation while she took her BMW into the body shop after a fender bender where someone hit her. While I was taking her information the system notified me the insurance company had already set up an electronic reservation, so I pulled it up. I saw that they approved a higher rate than normal and told her we had a auto-bill reservation from the insurance company for a premium car for a 2 day rental.

She said: "So what type of BMW will I be getting?"
I said: "Our premium cars are typically Nissan Maximas."
Her: "There's no way I'm driving one of those. You get me a BMW"
Me: "The insurance company has only authorized a premium car. Typically they only pay for a standard sized car and this is only the 2nd or 3rd time I've seen this insurance company authorize anything higher."
Her: You GET ME A GODDAMN BMW! I'M TAKING ONE IN THE SHOP AND I WILL NOT DRIVE ANYTHING ELSE!"
Me: "Okay maam, let me call the adjuster and see what they'll do. But I don't even know if we have any BMWs in our rental fleet. Our location and ones close by don't have any but I'll see what I can find further away. We'll try to make sure you're satisfied."

So I hang up and take care of a customer that walked in to return a car. That takes maybe 5 minutes tops.  I'm barely done when a coworker grabs me to say there's a supervisor from XXX insurance and a customer on a conference call.I get on the phone and the lady lied to the insurance adjuster, claiming that I'd told her she'd get a Honda Civic as a rental (we didn't have those in the fleet).I explained to the adjuster that we'd get the customer exactly what they authorized, a premium car. The lady said that was not good enough and that she had to have a BMW. The adjuster then said that's all they could authorize and that sent the lady into a further tizzy. After a minute or two of the crazy lady and the adjuster argu ...


I drive a BMW.

So I'm really getting a kick out of these replies...
 
2013-07-29 03:49:38 PM

meehaw: Dwight_Yeast: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

That seems pretty cheap for a BMW; they're a luxury car brand.

Well, of course it's a luxury brand.  But in Europe, BMW has the 1 series, which is priced more in line with Honda and Toyota.  This car looks to have the finish and fit of a 1 series, or a Mini Cooper, which is made by BMW and starts at about $21K here in the US.


The 1-series is in the US as well, but are rare to find. When i was looking at them, there was a total of two in stock across four different dealerships on long island.
 
2013-07-29 03:58:05 PM

xbook: vernonFL: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

Yeah, and that is probably after all the tax rebates. Its probably more like $45,000

Actually, that's before tax incentives. Subtract the federal tax savings and the car is about $35k.

Personally I might very well get one of these when they are released. Currently I spend approx. $250/month in gas costs. If I can get one of these for $350-400/month, it would affordable and worth it to me to remove the fossil fuel part of my daily commute. Then I'd just use the gas cars for fun on weekends.


How many miles are you driving?
 
2013-07-29 04:08:39 PM

tricycleracer: Carth: Overall there is really nothing BMW does well that another car company doesn't do better... well except attract douche bags

Audi has far surpassed BMW in this demographic.


Around these parts, I find that the full-sized Chrysler models are the hands-down winner, especially the 300. I call it the "guaranteed asshole car."

They seem to attract the type who can't afford a real luxury sedan, but are very, very impressed with themselves nonetheless. Lots of tattoos and white sunglasses, and the cars are generally bedazzled with stickers and other garbage accoutrements.
 
2013-07-29 04:11:51 PM

TheKingOfMexico: Around these parts, I find that the full-sized Chrysler models are the hands-down winner, especially the 300. I call it the "guaranteed asshole car."


Some Farker claimed to have worked at Chrysler while they were designing that car.  Said that internally it was known as the "hip-hop car".
 
2013-07-29 04:23:26 PM

TheKingOfMexico: tricycleracer: Carth: Overall there is really nothing BMW does well that another car company doesn't do better... well except attract douche bags

Audi has far surpassed BMW in this demographic.

Around these parts, I find that the full-sized Chrysler models are the hands-down winner, especially the 300. I call it the "guaranteed asshole car."

They seem to attract the type who can't afford a real luxury sedan, but are very, very impressed with themselves nonetheless. Lots of tattoos and white sunglasses, and the cars are generally bedazzled with stickers and other garbage accoutrements.


Since when the fark did the Buick "holes on the side" come back into style as stickers slapped onto the side of a Chrysler 300?
 
2013-07-29 04:33:31 PM
Ugh! How am I supposed to get road head with those glass doors?
 
2013-07-29 04:41:13 PM

Tommy Moo: Ugh! How am I supposed to get road head with those glass doors?


It doesn't actually have those.

i.telegraph.co.uk

Also, there's a Volt-esque one with a 2-cylinder gas engine to keep a minimum charge.  That's very cool.
 
2013-07-29 05:02:41 PM
BMW driver here as well...5 series FTW.
 
2013-07-29 05:07:43 PM
thornhill:

How many miles are you driving?

About 30 miles per day in city traffic.
 
2013-07-29 05:07:57 PM

LemSkroob: meehaw: Dwight_Yeast: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

That seems pretty cheap for a BMW; they're a luxury car brand.

Well, of course it's a luxury brand.  But in Europe, BMW has the 1 series, which is priced more in line with Honda and Toyota.  This car looks to have the finish and fit of a 1 series, or a Mini Cooper, which is made by BMW and starts at about $21K here in the US.

The 1-series is in the US as well, but are rare to find. When i was looking at them, there was a total of two in stock across four different dealerships on long island.


Is that a recent development?  The 1-series in the US?
 
2013-07-29 05:10:01 PM

meehaw: LemSkroob: meehaw: Dwight_Yeast: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

That seems pretty cheap for a BMW; they're a luxury car brand.

Well, of course it's a luxury brand.  But in Europe, BMW has the 1 series, which is priced more in line with Honda and Toyota.  This car looks to have the finish and fit of a 1 series, or a Mini Cooper, which is made by BMW and starts at about $21K here in the US.

The 1-series is in the US as well, but are rare to find. When i was looking at them, there was a total of two in stock across four different dealerships on long island.

Is that a recent development?  The 1-series in the US?


I have a 2010 128i convertible.  I think they went on sale in the US in 2008.
 
2013-07-29 05:12:31 PM

m0ther_farker: BMW driver here as well...5 series FTW.


Rider...  R1100GS...
 
2013-07-29 05:51:16 PM

xbook: thornhill:

How many miles are you driving?

About 30 miles per day in city traffic.


Kinda surprised you're spending $250 a month then. I mean, if you get 20 MPG, then $250/month at $3.5/gallon should get you 1,428 miles or 47 miles for each day of the month, including weekends.
 
2013-07-29 05:51:33 PM

m0ther_farker: BMW driver here as well...5 series FTW.


i do like the look of the latest 5, i must say.
 
2013-07-29 05:58:32 PM

TheKingOfMexico: tricycleracer: Carth: Overall there is really nothing BMW does well that another car company doesn't do better... well except attract douche bags

Audi has far surpassed BMW in this demographic.

Around these parts, I find that the full-sized Chrysler models are the hands-down winner, especially the 300. I call it the "guaranteed asshole car."

They seem to attract the type who can't afford a real luxury sedan, but are very, very impressed with themselves nonetheless. Lots of tattoos and white sunglasses, and the cars are generally bedazzled with stickers and other garbage accoutrements.


Chrysler 200 here.  It was literally the only car on the lot that I fit in (because I'm tall enough in the torso and have a bad enough back that I couldn't drive a farking Jeep Patriot or get into a 2011 Toyota Camry) and trusted to get me from Michigan to California in January.  It's a pretty nice car.  I can't speak to reliability yet (I've only driven it 6K miles in 7 months), but it does a fairly ok job of getting me from Point A to Point B in a comfortable manner.

/I do wish it had slightly more power as CA does not have the MI-patented launch ramps and instead prefers to give you short merges into traffic where you have .3 seconds to go from 25 to 70.  It's kinda doable with the A/C off, but not at all doable with the A/C on.
 
2013-07-29 06:37:14 PM
Were they trying to out-ugly the Pontiac Aztek?
 
2013-07-29 06:50:37 PM

hp6sa: .  Considering that you're getting something of similar performance to BMW's X1 (starting MSRP of $31,000) - it's not too much of a price premium.  That said - with the home charging station costs, it's still difficult to justify economically unless you commute 60 to 80 miles a day.



Dude -- It's a BMW.  It is IMPOSSIBLE to "justify economically" any BMW.  Why would this one be any different?  People aren't buying an i3 to save money.

Heck, as a general rule, cars that are more expensive to buy are also more expensive to drive/own.  On that scale, this is an outright bargain.
 
2013-07-29 06:52:10 PM

mjohnson71: Hated BMW drivers ever since.


The problem in this story is not the BMW owner, it's the insurance adjuster. Here's a word, no. No is the correct and appropriate answer in many cases. Just like the little kid throwing a tantrum in the store, they do it because the know they will get what they want. No one customer is worth the cost. Both in time and effort. Let her take her business elsewhere, it's a win-win. You no longer have to deal with her, leaving you time to make a dozen other reasonable customers happy, while a competitor is dealing with her.
 
2013-07-29 07:18:33 PM

Rapmaster2000: BMW drivers are douches.

CSB:  After college I worked at Enterprise for a while.One day a woman called up to set up a reservation while she took her BMW into the body shop after a fender bender where someone hit her. While I was taking her information the system notified me the insurance company had already set up an electronic reservation, so I pulled it up. I saw that they approved a higher rate than normal and told her we had a auto-bill reservation from the insurance company for a premium car for a 2 day rental.

She said: "So what type of BMW will I be getting?"
I said: "Our premium cars are typically Nissan Maximas."
Her: "There's no way I'm driving one of those. You get me a BMW"
Me: "The insurance company has only authorized a premium car. Typically they only pay for a standard sized car and this is only the 2nd or 3rd time I've seen this insurance company authorize anything higher."
Her: You GET ME A GODDAMN BMW! I'M TAKING ONE IN THE SHOP AND I WILL NOT DRIVE ANYTHING ELSE!"
Me: "Okay maam, let me call the adjuster and see what they'll do. But I don't even know if we have any BMWs in our rental fleet. Our location and ones close by don't have any but I'll see what I can find further away. We'll try to make sure you're satisfied."

So I hang up and take care of a customer that walked in to return a car. That takes maybe 5 minutes tops.  I'm barely done when a coworker grabs me to say there's a supervisor from XXX insurance and a customer on a conference call.I get on the phone and the lady lied to the insurance adjuster, claiming that I'd told her she'd get a Honda Civic as a rental (we didn't have those in the fleet).I explained to the adjuster that we'd get the customer exactly what they authorized, a premium car. The lady said that was not good enough and that she had to have a BMW. The adjuster then said that's all they could authorize and that sent the lady into a further tizzy. After a minute or two of the crazy lady and the adjuster argu ...


And in the end, she still got exactly what she wanted without paying an penny.

Entitled jerks are entitled jerks because people simply enable the behavior. Sorta like dogs.
 
2013-07-29 07:19:30 PM

LemSkroob: Carth: Dwight_Yeast: meehaw: This would be pretty great for me...but $41K for a car is a bit steep.

That seems pretty cheap for a BMW; they're a luxury car brand.

Mercedes, Lexus, Tesla are luxury car brands. BMW is for people who want to feel important but can't quiet swing the payment yet.

Yeah, those poor people who can only afford a $40,000 BMW but not a $40,000 MB or a $40,000 Lexus.


If you're spending 40k on a car you're better off going with a  Honda or a Toyota. Comparing anything BMW offers to an S600 or S63 is silly.
 
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