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(Daily Mail)   Hey, lady having a conniption fit in the Apple store: people there usually have easy access to gadgets that record your image and WILL share it with the entire world   (dailymail.co.uk) divider line 206
    More: Dumbass, Apple, accessibilities, BET Awards, carbon taxes, Prince George's, recess appointment, Caught on Camera  
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25715 clicks; posted to Main » on 25 Jul 2013 at 3:33 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



206 Comments   (+0 »)
   
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2013-07-25 11:20:14 AM  
It's just pent up anger from not having any breasts
 
2013-07-25 11:20:40 AM  

skozlaw: jbezorg: 10:40:53 up 125 days, 14:55, 4 users, load average: 0.16, 0.29, 0.42

My Linux desktop:

10:40:36 up 293 days, 2 min, 5 users, load average: 0.24, 0.27, 0.22

It won't win any contests, but I think our longest running machine is a red hat box that's been up for over 3 years now. I would have thought it was going on 7 years but I guess somebody must have had a reason to shut it down at some point, though I can't imagine what it would have been.


Linux doesnt count because this is a question of Mac stability under stress vs PC stability under that stress and as much as I love Linux, it does support enough real software to get stressed now does it? ;p ...except I guess for matlab and good stuff like that.

I like Linux and am actually tried to get a dual boot up on my win8 box. It's just not working because Windows has done its best to keep new OSes off the box. I have to reinstall Win in BIOS at this point, so I've nearly lost my interest.

/but...but...Win versatility!
//had a Linux VM on my Mac but the VM software keeps demanding relicensing fees at every OS update
 
hej [TotalFark]
2013-07-25 11:22:22 AM  

skozlaw: hej: I assume you'd be happy to tell me what other brands are selling the exact same hardware under another name.

I'm not going to get into a stupid semantic argument with you. You understood the point perfectly well.


Either you're claiming that somebody else is selling the same machines for less money, or you're not.
 
2013-07-25 11:24:36 AM  

IsNoGood: Hobodeluxe: nakedcritic: padraig: You have to have an appointment to buy parts ? What kind of shiatty customer service is that ?

For a specific part? At an Apple store? At the Grove - one of the busiest public shopping areas in LA? Sounds like streamlining to me. I've been in that Apple Store - it's always packed.

maybe they should hire more people?

Perhaps the stuff just brake more and anybody who paid keep noise in sky not to look like they made a error?


Hello schizophrenia! Take your meds, buddy.
 
2013-07-25 11:26:14 AM  
Mactard problems.
 
2013-07-25 11:26:32 AM  
meh, it was just her turn... all Apple users get to the point of a meltdown sooner or later.
 
2013-07-25 11:26:55 AM  

Latinwolf: sweatybronson: ybishop: [assets.nydailynews.com image 635x814]

Yes, I immediately thought about that video -

And I wonder if there's something creepy about the fact that we're starting to entertain ourselves by watching videos of people with mental and/or emotional problems having breakdowns.

Dude, that's how YouTube made most of their business.


I thought it was because cats.
 
2013-07-25 11:27:20 AM  
i.dailymail.co.uk
 
2013-07-25 11:33:46 AM  

the_sidewinder: elysive: Never cared about messing with the PC because it rarely functions the way I want it to anyway. Seriously...I have to reboot the Mac like once a month or month and a half and it's old by technology standards (due for an upgrade this year). I've already rebooted the PC many times this month and it's a few months old. If they were truly the same, and the PC actually has heftier specs, the Mac wouldnt constantly be outperforming the PC now would it?

Are we still doing this? Uptime contests? Really?

[i20.photobucket.com image 412x459]

I'm not even trying to get this

/In case you can't spot it, it's currently at 29 days


Is uptime like with a person who is still alive?
I spend about a third of my life asleep, so I'm kinda like a PC in that sense.
I'm still alive when I'm asleep, but I'm not remotely functional in that time.
 
2013-07-25 11:35:51 AM  

jayhawk88: Bender The Offender: How about people stop being childish assholes in public? If you're not acting like a dick, why would anyone record you? If you have such little control over yourself that being filmed while acting like a twat is a legitimate concern for you, maybe you should do yourself and society a big farking favor and stay at home, at least until you can learn to act like an adult.

This. We all have bad days/make mistakes, but it is just not that hard to stop, close your eyes and take a breath, and realize that if your broken toy is the worst thing that's happening to you today, you've got it pretty good.


Because you and I don't have mental or emotional disorders.

Some of these 'ooooh, haha, someone's having a breakdown, haha...' videos seem like these folks do... or at least might.

I'm not a psychologis', so I can't treat or diagnose any disorder.  But it does feel a bit like going to the insane asylum for laughs.
 
2013-07-25 11:37:40 AM  
My friend greg works at an apple store. Hes a heroin addict but he has a cool haircut so when he looks at people from under the blond bangs sticking out from his knit cap he appears to be condescending but he is most likely dope sick not sick of you.
Csb.
 
2013-07-25 11:39:03 AM  
Abe Vigoda's Ghost:

i.dailymail.co.uk

                                                   Whar are tits? Whar???


Looking at her surroundings, I'm guessing it was the only way she could draw attention to herself.
 
2013-07-25 11:43:26 AM  

Russ1642: sweatybronson: ybishop: [assets.nydailynews.com image 635x814]

Yes, I immediately thought about that video -

And I wonder if there's something creepy about the fact that we're starting to entertain ourselves by watching videos of people with mental and/or emotional problems having breakdowns.

Have you even heard of Hoarders.


Yes - I have.  And reality TV in general...  But there's something a little better about the fact that they or their family is choosing to be exploited (and, in Hoarders, don't they get help?  I haven't really seen it...)

I'm not trying to get too up in arms.  But it gave me an icky feeling... I wonder if/when any of these folks are going to commit suicide...  They're obviously not stable to begin with, and a push from millions of people laughing at them and mocking them?  Not a great recipe, imo.
 
2013-07-25 11:56:31 AM  

sweatybronson: Latinwolf: sweatybronson: ybishop: [assets.nydailynews.com image 635x814]

Yes, I immediately thought about that video -

And I wonder if there's something creepy about the fact that we're starting to entertain ourselves by watching videos of people with mental and/or emotional problems having breakdowns.

Dude, that's how YouTube made most of their business.

I thought it was because cats.


I suspect a lot of the stuff that's uploaded from video cams in phones and such consists of people having confrontations with other people.  In this day and age, especially in urban areas, most people carry cell phones and most of those cell phones have recording capability.  Because of this people need to better control their emotions in public or else risk getting their mug plastered all over YouTube or Vimeo for the world to see.
 
2013-07-25 12:06:04 PM  

the_sidewinder: elysive: Never cared about messing with the PC because it rarely functions the way I want it to anyway. Seriously...I have to reboot the Mac like once a month or month and a half and it's old by technology standards (due for an upgrade this year). I've already rebooted the PC many times this month and it's a few months old. If they were truly the same, and the PC actually has heftier specs, the Mac wouldnt constantly be outperforming the PC now would it?

Are we still doing this? Uptime contests? Really?

[i20.photobucket.com image 412x459]

I'm not even trying to get this

/In case you can't spot it, it's currently at 29 days


[root@rhn ~]# uptime
 16:04:57 up 1009 days,  1:36,  1 user,  load average: 0.46, 0.44, 0.38
 
2013-07-25 12:40:52 PM  

elysive: Why do you care so much that Apple users be put in their place?


I don't, but I do enjoy putting goobers who say dumb things that are completely devoid of any context or reality in their place, and that would be you in this circumstance. I have direct access to the uptimes of hundreds of cheap Windows machines that are all perfectly capable of running an entire month between updates without rebooting even though most of them are in the hands of people who can barely figure out how to use a digital gas pump.

And, oh, you use "resource intensive programs" huh? I play games on mine at home. Pretty much all I do with it. Runs fine and only reboots for updates.

So what's more likely.... that you're making things up, that you don't know what you're doing or that all these machines I can see that run just fine are all some weird anomaly and Windows actually is a problematic OS?

Take your broke-ass argument back to 1999 where it made some sense. Your MacBook is just a quality-built laptop like any other. You could buy an equivalently functional and reliable one off the shelf with Windows if that was your goal, there's nothing special about it except the branding. You may prefer OS X for entirely subjective reasons, but you don't have to sit and make up dumb shiat about fake problems with other offerings to justify your preference to others. All it does is to help reinforce the stereotype that OS X fans are technically disinclined nitwits who have an uncomfortably personal devotion to the company behind the software.

the_sidewinder: Run a core system update? Or power failure?


Doubtful. It's on a reliable UPS and it never gets updates because all it does is sit on a /30 perimeter network with a router so it can handle email relay between a test and a production network. Best guess from me is that somebody made a change and wasn't sure what services to restart to make it active so they just restarted the whole thing instead.
 
2013-07-25 12:48:46 PM  

Nonrepeating Rotating Binary: I like how EVERYONE is looking at dildo-breath while she yells about how unfair life is to HER.


including the people in the poster on the wall.
 
2013-07-25 01:08:58 PM  

Triumph: Are we sure that's not Maria Bamford doing an impression of her mother?


The comedy channels are one of my favorite parts of my satellite radio. Maria Bamford is so farking funny...
 
2013-07-25 01:12:02 PM  

skozlaw: Best guess from me is that somebody made a change and wasn't sure what services to restart to make it active so they just restarted the whole thing instead.


Seems plausible at least
 
2013-07-25 01:12:39 PM  

karmachameleon: padraig: You have to have an appointment to buy parts ? What kind of shiatty customer service is that ?

Either that, or wait in line.  You know, like every other retail store on the planet.  Oh, except most of those don't have a feature where you can make an appointment, so that you don't have to wait at all.

And as we all know, Apple's customer service rankings have been in the tank for years now, amiright?


No, every other retail store on the planet doesn't make you wander around for half an hour to 45 minutes before they help you, which is really usually just someone coming out and talking to you so they can point to which line to go to and continue to wait for your part. "Every other retail store on the planet" trusts their customers enough to be able to pick out the parts on their own.

Apple's "service" model sux, and has no redeeming values.
 
2013-07-25 01:16:01 PM  
The video was a total of 3 seconds long, except that it was repeated like 4 times to fill space.

I think there's some context mising
 
2013-07-25 01:30:26 PM  
Do people actually have less self-control than they used to? I don't know, I'm asking.

Did people 50 years ago (or more) lose their shiat frequently when told they had to wait, or couldn't have something exactly the way they wanted it?

Supposedly humans learn to master impulse control at about age 3. So why the fark do we have so many adults freaking out upon being told they can't have/do something every time they want it? I don't like waiting either, but I'm a grownup, so I just do it. I don't scream at employees who make me sit (or stand in line) and wait. I was at the DMV today, in fact, and waited 15-20 minutes to talk to a clerk. And miraculously, I sat and waited somewhat patiently. I felt no need to scream or act like a giant asshole to the employees there. I didn't get what I went there for, either. And yet, I didn't throw a giant shiat fit over it. I just left and went to work.
 
2013-07-25 01:47:28 PM  

Smelly Pirate Hooker: Do people actually have less self-control than they used to? I don't know, I'm asking.



People actually had less self control in the past than they do today, it's just that there are more ways of it being brought to the open than in the past.  Violence was more common, but there were less people witnessing it, now with more recording devices all over the place, more people are witnessing it.
 
2013-07-25 02:08:03 PM  

Latinwolf: Smelly Pirate Hooker: Do people actually have less self-control than they used to? I don't know, I'm asking.


People actually had less self control in the past than they do today, it's just that there are more ways of it being brought to the open than in the past.  Violence was more common, but there were less people witnessing it, now with more recording devices all over the place, more people are witnessing it.


just curious do you have any evidence to support people having less self control in the past?

I've been working with consumers for over 25 years and I don't believe it is a matter of self control as much as entitlement going along with places like Wal-mart taking everything back for any reason even if it is the consumers fault (example i had neighbor return a 3 year Mr Coffee that she wore out and got a new one). People know that the squeaky wheel gets the grease and they honestly don't care if they are right or wrong.
 
2013-07-25 02:09:21 PM  
I'm always very skeptical of videos like this.  There is no way someone just pulled out a camera at this point in time....there was clearly build up before they started recording - and it's unlikely they happened to catch the last 10 seconds of the incident.  That means it's been edited.  And while I appreciate getting to the point - I'd also like to see the full thing.

The lady might be a biatch....no doubt.
But it's entirely possible she had a legitimate beef too.

Also, I've seen people make more of a scene when we told them that we'd stopped serving breakfast while working at McDonald's....
 
2013-07-25 02:14:50 PM  
Good job WinoRhino. It started slow but you finally caught a few.
 
2013-07-25 02:39:11 PM  
How much does an Apple Genius make?  I know of someone who went to UC Berkeley, generally a bright girl, and ended up being an Apple Genius.  I thought that kind of job was just a step up above manager at McD?
 
2013-07-25 03:08:10 PM  
As someone about to give birth, all I can think of when I watch that video is, "Oh, God, I hope I don't become an unbalanced biatch in public once this kid comes."  I'm going to lose sleep. I'm going to be hormonal. I'm going to be frustrated. I just hope I don't have a breakdown in public.

/And if I do, I hope no one records my worst moments and puts them up on the internet.
 
2013-07-25 03:17:15 PM  

sweatybronson: ybishop: [assets.nydailynews.com image 635x814]

Yes, I immediately thought about that video -

And I wonder if there's something creepy about the fact that we're starting to entertain ourselves by watching videos of people with mental and/or emotional problems having breakdowns.


That doesn't look familiar!  what is it?!?!?!?!?   I WANT TO KNOW NOWWWWWWW!!!!!!
 
2013-07-25 03:18:06 PM  

Bashar and Asma's Infinite Playlist: Bender The Offender: Space Wizard: Arcanum: The screaming lady's behavior is really horrible, but I suspect there's more to her side of the story.  She seems furious and I bet she was told she would have a long wait after someone else promised her she could walk in and walk out.

Obviously that is no excuse for having a fit or treating the employee like garbage.  Maybe she thought that screaming like that would get someone to help her in order to get her away from the prospective customers... some people try that type of stunt.

On the other hand, she didn't plan to have this fit... it was simply an impulsive and stupid moment.  Most of us have behaved extremely stupidly at some point in our lives, and had that been aired on the internet, would be humiliated.

In my opinion, it is this attention seeking "actress" who is the real asshole.  She is happy to humiliate someone in front of the world just to gain 15 seconds of publicity.  She made sure to require a glamour shot and name checks with this article... I guess that's good publicity, but it's also extremely selfish.

When someone is an asshole to a low level employee, they probably deserve some embarassment, but I don't like the world we're headed where any mistake you make can be used by some slimeball seeking to climb over your misery in their quest for fame.

+1

How about people stop being childish assholes in public? If you're not acting like a dick, why would anyone record you? If you have such little control over yourself that being filmed while acting like a twat is a legitimate concern for you, maybe you should do yourself and society a big farking favor and stay at home, at least until you can learn to act like an adult.

People record and photograph anything these days though, to the point where I think there should be stricter privacy laws. People of Walmart, fat people at the gym, and any other manner of online mockery and shaming are commonplace, and that's for the sole crime of existing within the ...


Ah, no....We don't need stricter privacy laws - because when you are in a public place, you do not have an expectation of privacy.  Period.

If you don't want to show up in "People of Walmart," don't be 300 pounds overweight wearing a tube top and a thong bikini bottom.  If you don't want to be recorded for acting like an asshat in public - don't act like an asshat in public.
 
2013-07-25 03:23:07 PM  

kevinfra: Bashar and Asma's Infinite Playlist: Bender The Offender: Space Wizard: Arcanum: The screaming lady's behavior is really horrible, but I suspect there's more to her side of the story.  She seems furious and I bet she was told she would have a long wait after someone else promised her she could walk in and walk out.

Obviously that is no excuse for having a fit or treating the employee like garbage.  Maybe she thought that screaming like that would get someone to help her in order to get her away from the prospective customers... some people try that type of stunt.

On the other hand, she didn't plan to have this fit... it was simply an impulsive and stupid moment.  Most of us have behaved extremely stupidly at some point in our lives, and had that been aired on the internet, would be humiliated.

In my opinion, it is this attention seeking "actress" who is the real asshole.  She is happy to humiliate someone in front of the world just to gain 15 seconds of publicity.  She made sure to require a glamour shot and name checks with this article... I guess that's good publicity, but it's also extremely selfish.

When someone is an asshole to a low level employee, they probably deserve some embarassment, but I don't like the world we're headed where any mistake you make can be used by some slimeball seeking to climb over your misery in their quest for fame.

+1

How about people stop being childish assholes in public? If you're not acting like a dick, why would anyone record you? If you have such little control over yourself that being filmed while acting like a twat is a legitimate concern for you, maybe you should do yourself and society a big farking favor and stay at home, at least until you can learn to act like an adult.

People record and photograph anything these days though, to the point where I think there should be stricter privacy laws. People of Walmart, fat people at the gym, and any other manner of online mockery and shaming are commonplace, and that's for ...


I really don't want to see any law changed, it would be nice if those type of sites stop getting traffic. 

it is one thing to take a photo or a video of someone you find odd and even sharing it with a couple of friends and quite another to share it with the world for the sole purpose of making fun of them. 

Fark should make it a policy to never link to any of those type of sites.
 
2013-07-25 04:07:21 PM  

jbezorg: the_sidewinder: elysive: Never cared about messing with the PC because it rarely functions the way I want it to anyway. Seriously...I have to reboot the Mac like once a month or month and a half and it's old by technology standards (due for an upgrade this year). I've already rebooted the PC many times this month and it's a few months old. If they were truly the same, and the PC actually has heftier specs, the Mac wouldnt constantly be outperforming the PC now would it?

Are we still doing this? Uptime contests? Really?

[i20.photobucket.com image 412x459]

I'm not even trying to get this

/In case you can't spot it, it's currently at 29 days

-bash-3.2$ uptime
 10:40:53 up 125 days, 14:55, 4 users,  load average: 0.16, 0.29, 0.42


And I've had windows servers at work that have been up for over a years.
 
2013-07-25 04:23:48 PM  

DirkValentine: sweatybronson: ybishop: [assets.nydailynews.com image 635x814]

Yes, I immediately thought about that video -

And I wonder if there's something creepy about the fact that we're starting to entertain ourselves by watching videos of people with mental and/or emotional problems having breakdowns.

That doesn't look familiar!  what is it?!?!?!?!?   I WANT TO KNOW NOWWWWWWW!!!!!!


In case you missed it -

http://www.youtube.com/watch?v=eaNNVazyjLQ
 
2013-07-25 04:38:17 PM  
fc01.deviantart.net

sweatybronson: DirkValentine: sweatybronson: ybishop: [assets.nydailynews.com image 635x814]

Yes, I immediately thought about that video -

And I wonder if there's something creepy about the fact that we're starting to entertain ourselves by watching videos of people with mental and/or emotional problems having breakdowns.

That doesn't look familiar!  what is it?!?!?!?!?   I WANT TO KNOW NOWWWWWWW!!!!!!

In case you missed it -

http://www.youtube.com/watch?v=eaNNVazyjLQ


fc01.deviantart.net
 
2013-07-25 04:41:25 PM  
the_sidewinder:

/In case you can't spot it, it's currently at 29 days


farm6.staticflickr.com

I've got a few machines that are at least 73 days and I bet I could find some that are longer.
 
2013-07-25 05:47:58 PM  
System up time doesn't count for squat if you're just running the same thing forever.
 
2013-07-25 06:09:19 PM  

BraveNewCheneyWorld: System up time doesn't count for squat if you're just running the same thing forever.


oh I don't know if what the system is running is extremely important and needed, up time might be of the utmost importance
 
2013-07-25 06:16:32 PM  

Waldo Pepper: BraveNewCheneyWorld: System up time doesn't count for squat if you're just running the same thing forever.

oh I don't know if what the system is running is extremely important and needed, up time might be of the utmost importance


That's not what I meant.  Only that stories of a computer that only runs a couple of programs continuously are far less impressive than a computer that runs many dozens of programs on and off.
 
2013-07-25 06:19:07 PM  

BraveNewCheneyWorld: Waldo Pepper: BraveNewCheneyWorld: System up time doesn't count for squat if you're just running the same thing forever.

oh I don't know if what the system is running is extremely important and needed, up time might be of the utmost importance

That's not what I meant.  Only that stories of a computer that only runs a couple of programs continuously are far less impressive than a computer that runs many dozens of programs on and off.


Yeah I know I just had to be a prick ;-)
 
2013-07-25 06:34:51 PM  

OOBE Juan Kenobi: [img826.imageshack.us image 634x554]

[images3.wikia.nocookie.net image 400x373]


That chick's hair is wayyyyyy too long.
 
2013-07-25 07:12:47 PM  
elysive:

Never cared about messing with the PC because it rarely functions the way I want it to anyway. Seriously...I have to reboot the Mac like once a month or month and a half and it's old by technology standards (due for an upgrade this year). I've already rebooted the PC many times this month and it's a few months old. If they were truly the same, and the PC actually has heftier specs, the Mac wouldnt constantly be outperforming the PC now would it?

/PC for versatily, customizability and business apps, Mac for user experience
//they both have their place, but most ppl who piss on Macs are just angry they cant afford them...or their in denial about performance differences


I have Mac, Windows 7 and Ubuntu Linux machines at home. I can work on any of them at any time.

I spend 80% of my time on the Windows 7 machine, 15% on Ubuntu and I go to the Mac the remaining 5% of the time, when I have to coordinate work with another Mac user.

I've had had PCs and Macs for over 10 years, and I've gradually used the PC more and more.

So, as someone who has no dogs in the fight, and no axe to grind, I know that a PC running Windows is my preferred system.

/Ubuntu is pretty cool though
 
2013-07-25 08:07:29 PM  
So she freaked out for 5 seconds, and this video is just a big loop of that?

Stupid.
 
2013-07-25 08:31:59 PM  

WinoRhino: You know, I watched a video on YouTube the other day. It was called "This is Water" narrated by David Foster Wallace and I think you should all have a look at it. You don't know what this woman is going through right now in her life. Divorce? Lost job? Dying parent? Stress could already have her at the breaking point, heroic levels of patience and determination already pushed to the brink by life. And then ... this: the final straw at the Apple Store. You don't know it, but  the child in the stroller is dying as she stands there. The little tot has been fighting a grueling battle with cancer and the mother has been doing everything she can to keep life together and normalized for the child. When the child's hair fell out due to chemo, the mother cut hers short in tribute for them to go through it together (not all the way off, mind you, just short in that cute retro 1920s flapper style because, well, there's the garden party on the 15th and she can't very well go BALD cane she?)  But this morning, as the woman brunched on Rodeo Drive and was suffering the horrors of Cold Duck mimosas,  the child looked up at her mother from the stroller, the last twinkles of life in her eyes, and wanted to play candy crush one last time. Knowing this could be the last request of her child, and having a smudged iPad mini screen, she did what any mother would, and rushed to the Apple Store for one of those white micro-fiber screen clean cloths. And, well, the video takes over from there.

Perspective, people. Get some.


I'm amazed at how this got completely misunderstood...

You brew, you run, you screw up people's computers, you're an atheist, and you write cool, enjoy a bit of TF on me.
 
2013-07-25 09:24:49 PM  

Barfmaker: You brew, you run, you screw up people's computers, you're an atheist, and you write cool, enjoy a bit of TF on me.


Wow! Thanks!

**Checks profile**

A benefactor from Ottawa! All my grandparents were from Canada!
Thanks, eh!
 
2013-07-25 11:51:38 PM  

WinoRhino: Perspective, people. Get some.


Without going into to many  details, years ago, my wife brought me her Mac. After looking over it for 5 minutes, I identified that the hard drive was dead.  I then spent 6 hours on the phone over a 2 day period dealing with 7 different apple care representatives (I know this because I started keeping a notes recording names,  times, and statements made by the reps: FYI, the first day involved their having screwed up entering my wife's warranty, the second day involved dealing with tech support).

After finally getting a tech to agree that the hard drive was shot (after walking  me through procedures over the phone for a half hour), I was told I could either wait  2 days for a self-return package to return the unit to apple (which would take several weeks), or just drop it off at the nearest store and they could have it ready in a day or two. I was told the ticket "was in the system and II could drop it off anytime". I wrote this down along with the ticket number.

I drive 45 minutes to the nearest store,  and bring it to the counter, where I waited in line for 10 minutes. When it was my turn, I presented the sales rep at the counter with the Mac, the notes,  and the ticket number. I was then told I need to make an appointment.  The next available opening wasn't for another 3 hours. Did I want to wait or come back another day?

I told the sales rep to get the manager, and was told that he was not available at the moment.
I then told the rep TO GET THE MANAGER (I turned  my Fort Benning voice on).

The manager was suddenly available.

I then went on a rant in the middle of the store that makes this lady's seem mild.
It included my entire story as a timeline complete with names, times, and statements made by reps (straight from my notes).

I'll give the manger credit. He sent one of his minions into the back to retrieve a tech who immediately took the laptop, propped it up on the counter, started it up, and determined it needed a new hard drive. They checked it in right there and I was out of the store in minutes. They called me the next day to tell me it was fixed and I picked it up with no further issue.

/ My point?
/ Sometimes a rant is not only justified, but needed.
 
2013-07-26 09:42:27 AM  
What is the average wait time to buy a new device?
 
2013-07-26 12:33:35 PM  

ScreamingHangover: WinoRhino: Perspective, people. Get some.

Without going into to many  details, years ago, my wife brought me her Mac. After looking over it for 5 minutes, I identified that the hard drive was dead.  I then spent 6 hours on the phone over a 2 day period dealing with 7 different apple care representatives (I know this because I started keeping a notes recording names,  times, and statements made by the reps: FYI, the first day involved their having screwed up entering my wife's warranty, the second day involved dealing with tech support).

After finally getting a tech to agree that the hard drive was shot (after walking  me through procedures over the phone for a half hour), I was told I could either wait  2 days for a self-return package to return the unit to apple (which would take several weeks), or just drop it off at the nearest store and they could have it ready in a day or two. I was told the ticket "was in the system and II could drop it off anytime". I wrote this down along with the ticket number.

I drive 45 minutes to the nearest store,  and bring it to the counter, where I waited in line for 10 minutes. When it was my turn, I presented the sales rep at the counter with the Mac, the notes,  and the ticket number. I was then told I need to make an appointment.  The next available opening wasn't for another 3 hours. Did I want to wait or come back another day?

I told the sales rep to get the manager, and was told that he was not available at the moment.
I then told the rep TO GET THE MANAGER (I turned  my Fort Benning voice on).

The manager was suddenly available.

I then went on a rant in the middle of the store that makes this lady's seem mild.
It included my entire story as a timeline complete with names, times, and statements made by reps (straight from my notes).

I'll give the manger credit. He sent one of his minions into the back to retrieve a tech who immediately took the laptop, propped it up on the counter, started it up, and determined it neede ...


Here is how you do it better without making anyone look foolish and getting the manager on your side. Ask if you can speak in his/her office as you don't want to make a scene on the floor. Calming and sternly explain what happen and what you want and you get the same result without shaming anyone
 
2013-07-26 12:55:34 PM  
Dang...is there anything worth getting that worked up about?

What a fine example she's setting for her child.

Woman needs to take a moment and calm the fark down.
 
2013-07-26 12:57:23 PM  

DumbAmerican: the_sidewinder:

/In case you can't spot it, it's currently at 29 days


[farm6.staticflickr.com image 372x500]

I've got a few machines that are at least 73 days and I bet I could find some that are longer.


So what you guys are announcing to the world is that you have some systems with remote zero day exploits...  good thinking.  While you might not have to worry (as those systems are not attached to a network), any windows system that hasn't been patched and rebooted since 7/10 isn't really safe.  BTW, one of those zero day vulnerabilities has been seen in the wild, and being used to establish a new zombie network.

/I know I'm raining on your uptime parade, I'm sorry
//Personal production platform record is just over 5 years, and it was directly attached to the Internet at the time (ie. no damn FW).  No it wasn't windows, no it wasn't Unix.
 
2013-07-26 01:04:57 PM  

MadHatter500: DumbAmerican: the_sidewinder:

/In case you can't spot it, it's currently at 29 days


[farm6.staticflickr.com image 372x500]

I've got a few machines that are at least 73 days and I bet I could find some that are longer.

So what you guys are announcing to the world is that you have some systems with remote zero day exploits...  good thinking.  While you might not have to worry (as those systems are not attached to a network), any windows system that hasn't been patched and rebooted since 7/10 isn't really safe.  BTW, one of those zero day vulnerabilities has been seen in the wild, and being used to establish a new zombie network.

/I know I'm raining on your uptime parade, I'm sorry
//Personal production platform record is just over 5 years, and it was directly attached to the Internet at the time (ie. no damn FW).  No it wasn't windows, no it wasn't Unix.


Amiga?
 
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