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(BGR)   How do wireless carriers plan to milk subscribers as growth slows? New fees, new tricks   (bgr.com) divider line 16
    More: Interesting, wireless carrier  
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2467 clicks; posted to Geek » on 16 Jul 2013 at 10:56 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



16 Comments   (+0 »)
   
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2013-07-16 11:10:16 AM  
I've had a "free" upgrade with VZW for more than five years now. I considered using it a few months back but they wanted to slap on a $30 "upgrade" fee.

No, thank you. Open wifi is prevalent enough that I'll just buy a small tablet instead if/when I no longer have a company-provided smartphone.

If it weren't for my wife's phone I'd have just canceled the service altogether and gotten a pay as you go phone.
 
2013-07-16 11:13:10 AM  
Obvious tag seen adding more data to their once "unlimited" plan
 
2013-07-16 11:22:05 AM  
What we really need is a capitalist system that will force cell phone companies to compete with each other on price and service.
 
2013-07-16 11:27:03 AM  
They will start adding the "won't give you data to the NSA" fee soon.
 
2013-07-16 11:41:17 AM  

skozlaw: I've had a "free" upgrade with VZW for more than five years now. I considered using it a few months back but they wanted to slap on a $30 "upgrade" fee.


That upgrade fee they charge is really the ultimate middle finger to their customers. It's bad enough that taxes are charged on the full price of the phone, but then they twist the knife a little more with an extra $30 for no apparent reason. So the $20 phone you're buying actually ends up being $100+.
 
2013-07-16 11:47:16 AM  
Oh they left off VZW's plan to let you keep unlimited data...

Pay full prices for the phone, split it over 12 months of payments and add on a $2 a month charge extra...
 
2013-07-16 12:00:56 PM  
I was forced to give up my bells and whistles AT&T contract and started buying these $60 prepaid cards sometime last year, as a temp fix during hard financial times, until I could get something better. Turns out, the Verizon prepaid service is much better than AT&T contract service. I get unlimited talk, text, and 2 gigs of data for $30 less, and I get reception everywhere now. The phone itself isnt a Galaxy 4 or anything but its not bad at all, nifty $90 Samsung piece that is nearly indestructible. And Im not tied to some bullsh t contract that charges you $200+ to cancel. farking leeches. I also highly doubt my flat $60 prepaid cost will start being subjected to frivelous "administrative fees." Im saving $360 a year, getting better service, overall just way more satisfied with the phone situation.

/They dont even charge tax on these cards
//Ive never even come close to running up 2gb data and Im on the thing quite often
 
2013-07-16 12:44:42 PM  
I hate "analysts" and greedy shareholders who expect contant growth. As if their current fees weren't raking in billions, they need more? I understand their job is to make money, but they are doing a great job at that - sales aren't down, they just aren't up as much as investors want. Ugh, shouldn't the FCC be watching this sort of stuff like they do for power companies and other utilities?
 
2013-07-16 01:45:07 PM  
You forgot all the new upgrade plans that ATT, VZW and Tmo have out. Sprint your not off the hook, we know your time is coming
 
2013-07-16 04:03:40 PM  
I'm happy to have Ting now. Sure, it piggybacks off of Sprint's network, which can be pretty spotty, but I say goddamn that $80 reduction in the monthly bill sure feels nice.
 
2013-07-16 06:13:16 PM  
THIS is why I got out of cellphone sales.  The screw-you fees got to my conscious.

"Oh, you'd like to renew your contract with us, which will increase your monthly bill, lock you into another two years, and require you to buy a new phone...here's a $35 fee for the pleasure."

Best meeting ever: sat in a marketing/SWOT meeting with our CEO.  Customers who renewed over the phone could have the renewal fee waived.  CEO's rationale was that they weren't taking up time in our brick & mortars, therefore could reap the savings.  He failed to realize that nearly EVERY SINGLE CUSTOMER that bought a phone over the phone then had to bring it into a store to have it activated, contacts/pics transferred, etc.  Told our CEO he was full of crap and quit mid-meeting.

Cell phone companies are a farking scam, and even worse so when run by rednecks.

/nTelos...don't do it
 
2013-07-16 07:06:44 PM  

TheChaosPath: I'm happy to have Ting now. Sure, it piggybacks off of Sprint's network, which can be pretty spotty, but I say goddamn that $80 reduction in the monthly bill sure feels nice.


You save $80 a month? Do you at least get 10 gb of data with 3000 minutes if you pay full price?

/€13 for 1gb and 150 minutes
//BYOD rocks
 
2013-07-16 08:22:25 PM  
Get a free Google Voice number with your Gmail address. Use that as your phone number. Forward it to whomever offers you the best deal. Jump ship whenever a better deal comes along. Forward the Gvoice phone number to that new service. Wash, rinse, repeat.
 
2013-07-16 11:54:56 PM  

Gig103: I hate "analysts" and greedy shareholders who expect contant growth. As if their current fees weren't raking in billions, they need more? I understand their job is to make money, but they are doing a great job at that - sales aren't down, they just aren't up as much as investors want. Ugh, shouldn't the FCC be watching this sort of stuff like they do for power companies and other utilities?




At least one of them is too big to fail.

/passing on upgrades
 
2013-07-17 09:22:42 AM  

m053486: THIS is why I got out of cellphone sales.  The screw-you fees got to my conscious.

"Oh, you'd like to renew your contract with us, which will increase your monthly bill, lock you into another two years, and require you to buy a new phone...here's a $35 fee for the pleasure."

Best meeting ever: sat in a marketing/SWOT meeting with our CEO.  Customers who renewed over the phone could have the renewal fee waived.  CEO's rationale was that they weren't taking up time in our brick & mortars, therefore could reap the savings.  He failed to realize that nearly EVERY SINGLE CUSTOMER that bought a phone over the phone then had to bring it into a store to have it activated, contacts/pics transferred, etc.  Told our CEO he was full of crap and quit mid-meeting.

Cell phone companies are a farking scam, and even worse so when run by rednecks.

/nTelos...don't do it


And yet people love their cell phones. They look at you like a space alien when you tell them you don't have a cell phone.

Hell I have an argument with corporate about every 6 months over them wanting a cell phone number for me, so they can contact me 24/7. I patiently explain once again that I don't own a cell phone and that I would only carry one if they purchased it and agreed to pay time and a half for every call I took after hours. They have threatened to fire me at least twice over this issue, to which I've always replied "Please do".
 
2013-07-17 11:00:05 AM  
Meanwhile over at Sprint they just lowered my bill by $30 a month and the LTE is fast and unlimited. I left Verizon three years ago and will never go back.
 
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