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(Chicago Trib)   Bad news: O'Hare Airport accounted for two of the five longest flight delays in May. Good news: One of the flights should be leaving later this afternoon   (articles.chicagotribune.com) divider line 18
    More: Fail, O'Hare Airport, flight delay, United Express, ExpressJet  
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1089 clicks; posted to Business » on 13 Jul 2013 at 8:22 AM (39 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



18 Comments   (+0 »)
   
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2013-07-13 09:04:46 AM
I guess flights that are outright cancelled don't count? A month ago my wife tried to fly to Newark (business, not choice). Her 7pm flight was delayed until 9:30pm then promptly cancelled. They ,over her to at 7am flight which was cancelled at 5 in the morning. They then moved her to that day's 7pm flight which was, naturally, cancelled at 5pm.

The problem was that United had that plane continually going from Raleigh to Newark to Dayton. It had to count on ideal weather in each of those locations and this summer that's pretty unlikely.

Basically, if there is ANY other option available I won't fly United. Primarily because I've never had a good experience on their planes but the cancellations don't help.
 
2013-07-13 09:06:08 AM
Only 3:25?? I've personally experienced worse -- more than 7 hours, with a brief 45 minute return to the gate in the middle -- but it wasn't the airline's fault. We left the gate at the scheduled time, but a.) the Air Traffic Controls computer crashed for a couple hours, followed by b.) a line of severe thunderstorms stretching from Canada almost to the Gulf of Mexico. Nobody left Philadelphia that day.
 
2013-07-13 09:18:15 AM

timswar: I guess flights that are outright cancelled don't count? A month ago my wife tried to fly to Newark (business, not choice). Her 7pm flight was delayed until 9:30pm then promptly cancelled. They ,over her to at 7am flight which was cancelled at 5 in the morning. They then moved her to that day's 7pm flight which was, naturally, cancelled at 5pm.

The problem was that United had that plane continually going from Raleigh to Newark to Dayton. It had to count on ideal weather in each of those locations and this summer that's pretty unlikely.

Basically, if there is ANY other option available I won't fly United. Primarily because I've never had a good experience on their planes but the cancellations don't help.


Must be a Newark thing. My mom came out to visit last week and had to stop in Newark both ways. On the way here, her flight was delayed there more than 2 hours, and on the way back it was cancelled outright and she wasn't able to get another one until 6 AM the next morning. And yes, it was United.

I usually fly US Airways, and rarely have any problems with them aside from a few minor delays (as in less than an hour).
 
2013-07-13 09:40:10 AM
USEless air out of Philly sucks.

Last month, wife and I flew to Vegas.  I'm looking on flightaware.com and it has the flight listed as being no more than 30 min late.  We get to the airport, and it's 1.5 hours late.  Swell.

We finally take off, and we get into Vegas only an hour late.

Coming home, pilot says.."we have to take a more southerly route.."  Swell (adds at least 30 min to the flight).  We fly practically to Atlanta and turn north.  We get 40 miles from Philly and we are in a holding pattern because they are "flipping the airport"  (not USEless airways fault), but the pilot says, "it should only take 10-15 minutes."  Yea right. Phlly is going on STRIKE for 15 minutes before they flip the airport.  And so, 30 min later, we head in for a landing.  We land, and then wait 20 minutes for a GATE, then wait 30 minutes for luggage.

What really annoyed me?  There were several people on the plane who were flying to Manchester, England on the flight.  As we are pulling up to the gate, the flying waitress says, "...for those of you who have connections to flight XXX to Manchester, they are holding the plane for you."   Nice of them to do that.  However, would it have bothered anyone for the flying waitress to add, "ladies and gentlemen, could you please let those passengers to have to catch the Manchester flight get off first.  Thank you."

Oh, and to add insult to injury....the flight was supposed to arrive in Terminal A, but went to B instead.  Terminal A (East) is the International Terminal, so it would have been easier for those passengers to get to the Manchester flight.
 
2013-07-13 09:58:35 AM

MBrady: USEless air out of Philly sucks.


Philly is a tough airport - with one runway any reduction in weather results in a totally screwed up situation. Even light rain or drizzle will bring about delays.

I have had mixed experiences with US Airways - before 9/11 they took great care of me during weather delays and cancellations, even better than Northwest and I had status with them. Since 9/11 they have told me to get bent and tried to charge me same day standby fees when THEIR flight cancelled.

For me, it's Southwest or a major domestically. Southwest will fly as long as there's a remote chance of making it. The majors will interline you if they can't get you there in a reasonable time. JetBlue screwed the pooch on me once so I won't fly them or a similar "minor" airline again as any kind of irrops could fark you for days with them or leave with you nothing but a refund and a laugh when you ask the agent to be interlined.
 
2013-07-13 10:14:16 AM
As a person that had to live at O'Hare for 29 hours in May, I'm getting a kick out of these replies
The weather was pretty sketchy all across the Midwest that day, but man, we were so close...plane was all boarded, ready to push back, and BAM, big line of storms, ramp closed, hotels were all full, so I got to sleep on the terminal floor. Gate K10 doesn't have a departure until after 9am, just a tip for anybody else that gets stuck there sometime.
 
2013-07-13 10:34:23 AM
Most of what little flying I do is on United, between O'Hare and Newark, for business. Most recent flight was out of O'Hare on May 30. Delayed well over an hour and landed close to midnight. Not getting a kick.
 
2013-07-13 10:37:03 AM
My flight into Denver this week took off  on time and landed 15 minutes early.  It helps if you slip the captain a sawbuck.
 
2013-07-13 10:50:38 AM

BarkingUnicorn: My flight into Denver this week took off  on time and landed 15 minutes early.  It helps if you slip the captain a sawbuck.


They build so much extra time into flights you're always way early if you get off the ground on time.  I've seen 50 minute airtime flights with a hour and half schedule.  International flights build in even more time.
 
2013-07-13 12:48:35 PM
So the lemon-soaked paper napkins finally arrived?
 
2013-07-13 01:50:58 PM

Ivo Shandor: So the lemon-soaked paper napkins finally arrived?


Came to post this, leaving satisfied.
 
2013-07-13 04:03:26 PM

timswar: Basically, if there is ANY other option available I won't fly United.


Ooh, CSB time.

About a year ago I had to fly up to Montana for my grandmother's funeral. I didn't have the money for it at the time, so my stepdad was kind enough to foot the bill - problem is, he booked the flights on United. The first leg of the departure flight, into Minneapolis, went fine. However, pretty much exactly halfway through the flight from there to Bozeman, we had to turn around due to some kind of mechanical issue. Then we had to wait half an hour for them to fix the plane. Then we had to wait another two hours when they decided that plane wasn't in good enough shape and used another one. I was relieved on the return flight when we made it into Salt Lake with no problems...and infuriated when, halfway through the flight, we had to turn back around AGAIN because this time they didn't put enough fuel in the damn plane. Fortunately that wait was only 20 minutes.

Not as bad as some others, perhaps, but still brain-boilingly maddening.

/Interesting side note - SLC Airport has more places to drink and smoke than any other airport I've been to. And with a mom who used to be a stewardess, I've been to a LOT of airports. I guess it figures, since there's probably no place else in the city to do those things.
 
2013-07-13 04:29:18 PM

slykens1: MBrady: USEless air out of Philly sucks.

Philly is a tough airport - with one runway any reduction in weather results in a totally screwed up situation. Even light rain or drizzle will bring about delays.

I have had mixed experiences with US Airways - before 9/11 they took great care of me during weather delays and cancellations, even better than Northwest and I had status with them. Since 9/11 they have told me to get bent and tried to charge me same day standby fees when THEIR flight cancelled.

For me, it's Southwest or a major domestically. Southwest will fly as long as there's a remote chance of making it. The majors will interline you if they can't get you there in a reasonable time. JetBlue screwed the pooch on me once so I won't fly them or a similar "minor" airline again as any kind of irrops could fark you for days with them or leave with you nothing but a refund and a laugh when you ask the agent to be interlined.


With that new fee to be able to lock in your A boarding, Southwest is learning how to screw it's passengers.  Plus their prices aren't the best anymore, and one place I fly to each year, they haven't had a direct flight to in years.

So, while price is definitely a priority, it's not the only one.

The biggest problem I had with USEless air for those 2 flights was the fact they all they did was "apologize."  No offer to help, no little "perk" for their screwup.  Now, I don't fly that often, so I don't know what the norm is, but it's just that they didn't care (especially for the people who had to get to the next terminal to get their flight to Manchester).  The flying waitresses KNEW the flight was longer than it was scheduled for, they KNEW that they flight to Manchester was waiting, and they could easily have told passengers to let those people get off the plane first.
 
2013-07-13 05:44:44 PM
I had a flight a week and a hlaf ago that was scheduled to leave Reno to Ohare at 7AM.

It was delayed until noon, because of a part that needed to fly in from another airport.

It didn't actually leave until 10:30 PM.

///American must really, really, hate cancelling their flights when they know full well the plane isn't going to be leaving anytime soon.
 
2013-07-13 08:20:02 PM
I'm flying United next month...God help me.

I just hope I don't need to use the lav.

www.trbimg.com
 
2013-07-13 09:17:21 PM
The real problem as I see it, is that the airlines insist on flying passengers using a hub-and-spoke system, where every flight is at least a triangular course with an intermediate stop and transfer you really don't need... which is fine for inert cargo, but stupid for people.

  The answer is to fly direct to destinations, non-stop, but this is also more complicated and expensive for airlines in terms of balancing the passenger load/ maximizing profit.Another reason I was against airline de-regulation, because we could have just mandated direct flights and be done with this nonsense.

 NASA and the FAA have been working on improvements in nav aids and computer booking and routing systems, that would let you fly direct from any smaller community airport, to any community airport near your destination, on slightly smaller jets. Often, this would save you time over "hub-and spank", even if your smaller jet had to stop to re-fuel; that would be a 20-minute stop and you wouldn't leave the plane, just gas and go. Throw in the traffic in and out of the big hubs, and direct flight makes more and more sense. It's almost like booking your own charter gulf stream jet like a rich person, but for the same or lower fare.
 
2013-07-13 11:28:04 PM
Considering the number of times O'Hare has screwed up my travel plans, I ain't exactly shocked by this. It's known as "The hub of all evil" within my family.

If you can easily avoid flying through there, don't.
 
2013-07-14 07:17:32 PM

Any Pie Left: The answer is to fly direct to destinations, non-stop, but this is also more complicated and expensive for airlines in terms of balancing the passenger load/ maximizing profit.Another reason I was against airline de-regulation, because we could have just mandated direct flights and be done with this nonsense.


This makes sense. Perhaps we can mandate someone to give me a blowjob right now too.

/don't feel like waking up the girl friend...
 
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