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(Daily Mail)   As if being a Starbucks barista doesn't suck enough that you are one to begin with, now you must share your tips with shift supervisors   (dailymail.co.uk) divider line 161
    More: Stupid, Starbucks, hospitality industry, New York Court of Appeals, Home Depot  
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7785 clicks; posted to Main » on 27 Jun 2013 at 3:25 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-06-27 09:23:23 AM  
dont like it dont work there
 
2013-06-27 09:27:24 AM  
I worked at starbucks for a while when I was young.  They split up the tips for the week based on how many hours you worked.  I'm not really a customer service kind of guy so I hated it, but I do recommend it to anyone looking to get a foothold in the city.  They treat you pretty well.
 
2013-06-27 09:28:20 AM  

wyltoknow: People_are_Idiots: Aulus: You know what?  Aside from the fact that Starbucks mostly serves swill, this just gives me all the more reason to avoid doing business with them.

I agree. when I give a tip, I expect it to go to the one serving me, not the whole friggin' lot. To me THAT is unfair.It is my saying "Good Job" to the one serving me, not for Penis McPenis in the corner picking his nose....

/course I also dislike Starbucks, so this just makes sure I won't go there.

Unfair would be to give the one guy making your drink a tip when all the other workers are busy stocking his supplies, ringing up his customers, and keeping the lobby clean. Its a team effort. Of course, you dislike starbucks and apparently dont go there, so I dont know why you're even commenting on their policies.


Mhmm, and the one cooking in the back deserves a tip too in a restaurant. Sorry, I tip on who serves me, not the others. SOP in many restaurants. Otherwise you're as bad as:

img.ibtimes.com

Waldo Pepper: People_are_Idiots: Aulus: You know what?  Aside from the fact that Starbucks mostly serves swill, this just gives me all the more reason to avoid doing business with them.

I agree. when I give a tip, I expect it to go to the one serving me, not the whole friggin' lot. To me THAT is unfair.It is my saying "Good Job" to the one serving me, not for Penis McPenis in the corner picking his nose....

/course I also dislike Starbucks, so this just makes sure I won't go there.

you realize when you put the tip in a jar they have no way of knowing at the end of the shift what tips go to which person


If it's a jar, that falls under bar tipping. Bartenders and DJs put out jars to offer a tip, and the money IS spread out. The article did not mention this so it's safer to assume that Starbucks operates like a restaurant, which common practice is leaving a tip on the table with the check, or handing it to the server when you pay.
 
2013-06-27 09:36:05 AM  

People_are_Idiots: you realize when you put the tip in a jar they have no way of knowing at the end of the shift what tips go to which person

If it's a jar, that falls under bar tipping. Bartenders and DJs put out jars to offer a tip, and the money IS spread out. The article did not mention this so it's safer to assume that Starbucks operates like a restaurant, which common practice is leaving a tip on the table with the check, or handing it to the server when you pay.


Ahh, so, no, they don't handle it like a restaurant.  Coffee shops like Starbucks have a service model very similar to fast food places -- you line up, talk to a cashier and place your order, pay for it (there's a small jar next to it where you can place a tip), and then go over to an area to wait where they give you your order (and there's another small jar there where you can also tip).  Once you get your order, you take it over to the little stand where they have cream / sugar / other stuff to put in your coffee.

Honestly, it's kind of like McDonald's only at Starbucks, they don't put the cream and sugar in your coffee for you; you have to do that yourself.  So it's like a McDonald's where they don't provide the same level of service making coffee and have a tip jar.
 
2013-06-27 09:43:08 AM  

meanmutton: People_are_Idiots: you realize when you put the tip in a jar they have no way of knowing at the end of the shift what tips go to which person

If it's a jar, that falls under bar tipping. Bartenders and DJs put out jars to offer a tip, and the money IS spread out. The article did not mention this so it's safer to assume that Starbucks operates like a restaurant, which common practice is leaving a tip on the table with the check, or handing it to the server when you pay.

Ahh, so, no, they don't handle it like a restaurant.  Coffee shops like Starbucks have a service model very similar to fast food places -- you line up, talk to a cashier and place your order, pay for it (there's a small jar next to it where you can place a tip), and then go over to an area to wait where they give you your order (and there's another small jar there where you can also tip).  Once you get your order, you take it over to the little stand where they have cream / sugar / other stuff to put in your coffee.

Honestly, it's kind of like McDonald's only at Starbucks, they don't put the cream and sugar in your coffee for you; you have to do that yourself.  So it's like a McDonald's where they don't provide the same level of service making coffee and have a tip jar.


McDonalds has a tip jar...? I wouldn't tip there either. It's fast food, only thing I want is to get my food and get out.
 
2013-06-27 09:48:19 AM  
"Pony up a buck, ya cheap bastard,"
 
2013-06-27 09:48:42 AM  

People_are_Idiots: meanmutton: People_are_Idiots: you realize when you put the tip in a jar they have no way of knowing at the end of the shift what tips go to which person

If it's a jar, that falls under bar tipping. Bartenders and DJs put out jars to offer a tip, and the money IS spread out. The article did not mention this so it's safer to assume that Starbucks operates like a restaurant, which common practice is leaving a tip on the table with the check, or handing it to the server when you pay.

Ahh, so, no, they don't handle it like a restaurant.  Coffee shops like Starbucks have a service model very similar to fast food places -- you line up, talk to a cashier and place your order, pay for it (there's a small jar next to it where you can place a tip), and then go over to an area to wait where they give you your order (and there's another small jar there where you can also tip).  Once you get your order, you take it over to the little stand where they have cream / sugar / other stuff to put in your coffee.

Honestly, it's kind of like McDonald's only at Starbucks, they don't put the cream and sugar in your coffee for you; you have to do that yourself.  So it's like a McDonald's where they don't provide the same level of service making coffee and have a tip jar.

McDonalds has a tip jar...? I wouldn't tip there either. It's fast food, only thing I want is to get my food and get out.


Sorry I was unclear.  Starbucks has the tip jar.  McDonald's provides a higher level of coffee-making service (they put your cream and Splenda in your coffee).

/Get coffee from both
//Prefer McDonald's regular coffee to Starbucks'; prefer Starbucks' mocha to McDonald's
 
2013-06-27 09:52:26 AM  

tchau: My friends absolutely loved being Baristas at Starbucks.  Never really heard people who actually worked there complain other than the fact that it was possible to make more money with a real corporate job.  For anyone doing part time worked they've always talked about loving it.

/sorry about being honest.


I spent about four months as a Starbucks barista and had a blast.  Pay was above minimum wage, health care was available, the tips were good and it was just generally fun work.
 
2013-06-27 09:56:00 AM  

runescorpio: jtown: People tip at starbucks?  Doesn't that violate the general rules of tipping?  Counter service = no tip unless you're making unusual requests.  That's like tipping at McDonald's.  The only exception I know to the counter service rule is eating pizza at a pizza parlor for some reason.

Tipping as you order at a take out counter is common and usually gets you extras and free appetizers if there's a long wait.


This has never been a common thing.  Tips are for people that serve me, you know, like at a table...
 
2013-06-27 09:56:39 AM  
Exception: bars
 
2013-06-27 10:34:51 AM  
I don't see why it should bother people so much to see a tip jar. Its there for tips. If you want to tip, put money in. If you don't, then don't. Sometimes people want to tip them.
 
2013-06-27 10:57:12 AM  

Alexei Novikov: I used to work at a Starbucks. I'd do it again in a minute; it was a great job and surprisingly fun.

Also, in FL, shift supervisors always shared tips. Managers don't because they're salaried. Not sure why it was different in NY anyway. What a farked up state.


Florida is the pinnacle of normality in the U.S., every state should follow Florida.
 
2013-06-27 11:15:36 AM  

Maul555: Exception: bars


Yes, tip your bartender.  Tip the broad bringing the drink to you.  Keep them happy and they'll keep you happy.  Everybody else can fark off and get a real job.

I tip true professional waiters when I go to a fancy joint.  They'll go broke waiting for me to show up though.
 
2013-06-27 11:32:00 AM  
Tip "sharing" is illegal.   Either the person given it has the discretion to distribute it as they see fit OR tips can be banned and the money goes in a log-book into a donation jar.

The supervisors should damned well do some work to get tips.
 
2013-06-27 11:35:09 AM  
Came for Amy's Baking Company. Leaving happy.
 
2013-06-27 11:37:20 AM  
lisa0012:
encrypted-tbn0.gstatic.com

Approves.


I was thinking the exact same thing. And good lord just LOOK at her in this photo with that hair. I swear that it looks like some truly bad Photoshopping at work here.
 
2013-06-27 11:40:51 AM  

Fano: ImmaHoopyFrood: My teen daughter got a second job at Cold Stone Creamery this year.  They have a tip jar that is taken to the back office each night by the manager.  Then it is supposedly split up and included in their paychecks.

I'm a suspicious bastard so I assume once the door is closed the manager is taking their pick of pre-tax tips.

That's the other reason i don't put money in those tip jars. I assume that's exactly what happens.


The jar should never go to the back office but they say it is for tax reasons.

I've tried to encourage her to not go for BS jobs and either waitress so she can keep her tips or do her own thing but that doesn't pan out.  She wants to work at "fun places".  Work isn't fun.  She is 17, my son is 16 in about a month.  He does mowing, landscaping, trimming, etc...  He recently found a nice 13HP riding mower on the curb being thrown away while he was running.  All 4 tires flat and it wouldn't run.  He gave me a call, I brought the truck and ramps.  30 minutes of work to bead seal the tires using starter fluid and a lighter and 20 minutes to clean the carb.  So he now has a $1K riding mower and he only put $60 bucks into it for some belts, bolts, and a battery.  He charges $30/hour or by property and services and has quite the bankroll.  He is maxed out and could use her help.

I know this is more about Starbucks where there is kind of a gray area in tip distribution, but this distribute the tips thing for places where you have a front and a back is stupid.  When I'm in those situations with tip jars and multiple people I always feel uncomfortable throwing cash in there.  I do it anyway but I assume the people up front are getting the shaft.
 
hej
2013-06-27 11:50:45 AM  
Another tipping thread?  Have we not already had one this week?
 
2013-06-27 11:52:41 AM  

redmid17: thamike: redmid17: Tipping someone who makes more than minimum wage? Okay buddy.

[graphics8.nytimes.com image 308x203][www.mccsmiramar.com image 379x284][www.memphisdailynews.com image 351x249]
[www.nysun.com image 300x200][www.golfahoy.com image 226x286][upload.wikimedia.org image 220x316]
[www.triangletrip.com image 265x280][static.freepik.com image 346x338]

Cabbies/Strippers make less than minimum wage (in my experience). The rest actually do jobs more difficult than making drinks.

Oh and sommeliers are full of shiat.   http://scienceblogs.com/cortex/2007/11/02/the-subjectivity-of-wine/

Now if you want a decent pair of wine with your dinner, by all means. Do they share those tips you leave for the server? I'll admit I've never bothered to ask for a sommelier in a nice restaurant. I don't particularly care for most wine. I'm more of a beer snob if I am to pair something with food.


They generally get a cut of the wine trade for the restaurant - it is built into the bottle price.  Would lead to too much crap among the staff to try and figure out how to split the tip.  Plus a good Sommelier is actually part of the management - not a table jockey.  He will operate the wine cellar, including executing purchases.  So no tips for him.
 
2013-06-27 12:04:58 PM  

redmid17: My girlfriend has managed to go north of $5, so I can't imagine it's impossible to hit a $6 coffee from them.


Your girlfriend sounds like an expensive date.
 
2013-06-27 12:07:05 PM  

give me doughnuts: jtown: People tip at starbucks?  Doesn't that violate the general rules of tipping?  Counter service = no tip unless you're making unusual requests.  That's like tipping at McDonald's.  The only exception I know to the counter service rule is eating pizza at a pizza parlor for some reason.

[encrypted-tbn0.gstatic.com image 340x148]


I have to agree with this. I'm usually a pretty good tipper (mostly because I've worked in the service industry), but I've never tipped at a Starbucks.


So you don't tip your bartenders?
 
2013-06-27 12:10:21 PM  

meanmutton: People_are_Idiots: you realize when you put the tip in a jar they have no way of knowing at the end of the shift what tips go to which person

If it's a jar, that falls under bar tipping. Bartenders and DJs put out jars to offer a tip, and the money IS spread out. The article did not mention this so it's safer to assume that Starbucks operates like a restaurant, which common practice is leaving a tip on the table with the check, or handing it to the server when you pay.

Ahh, so, no, they don't handle it like a restaurant.  Coffee shops like Starbucks have a service model very similar to fast food places -- you line up, talk to a cashier and place your order, pay for it (there's a small jar next to it where you can place a tip), and then go over to an area to wait where they give you your order (and there's another small jar there where you can also tip).  Once you get your order, you take it over to the little stand where they have cream / sugar / other stuff to put in your coffee.

Honestly, it's kind of like McDonald's only at Starbucks, they don't put the cream and sugar in your coffee for you; you have to do that yourself.  So it's like a McDonald's where they don't provide the same level of service making coffee and have a tip jar.


Who in their right mind wants anyone but themselves to measure out how much cream and sugar gets put in their coffee?
 
2013-06-27 12:11:46 PM  

prjindigo: Tip "sharing" is illegal.   Either the person given it has the discretion to distribute it as they see fit OR tips can be banned and the money goes in a log-book into a donation jar.

The supervisors should damned well do some work to get tips.


I'm not sure where you're from but tip sharing is not only legal in the US in every jurisdiction I know of, it's also quite common.

The supervisors in question are individuals who do the same work as the other barristas, plus unlock the door and count out the registers.
 
2013-06-27 12:14:34 PM  

Eshy: meanmutton: People_are_Idiots: you realize when you put the tip in a jar they have no way of knowing at the end of the shift what tips go to which person

If it's a jar, that falls under bar tipping. Bartenders and DJs put out jars to offer a tip, and the money IS spread out. The article did not mention this so it's safer to assume that Starbucks operates like a restaurant, which common practice is leaving a tip on the table with the check, or handing it to the server when you pay.

Ahh, so, no, they don't handle it like a restaurant.  Coffee shops like Starbucks have a service model very similar to fast food places -- you line up, talk to a cashier and place your order, pay for it (there's a small jar next to it where you can place a tip), and then go over to an area to wait where they give you your order (and there's another small jar there where you can also tip).  Once you get your order, you take it over to the little stand where they have cream / sugar / other stuff to put in your coffee.

Honestly, it's kind of like McDonald's only at Starbucks, they don't put the cream and sugar in your coffee for you; you have to do that yourself.  So it's like a McDonald's where they don't provide the same level of service making coffee and have a tip jar.

Who in their right mind wants anyone but themselves to measure out how much cream and sugar gets put in their coffee?


I've never had any problems with their inability to measure.  I tell them how much to put in, they put it in, and it works well.
 
2013-06-27 12:15:03 PM  

meanmutton: prjindigo: Tip "sharing" is illegal.   Either the person given it has the discretion to distribute it as they see fit OR tips can be banned and the money goes in a log-book into a donation jar.

The supervisors should damned well do some work to get tips.

I'm not sure where you're from but tip sharing is not only legal in the US in every jurisdiction I know of, it's also quite common.

The supervisors in question are individuals who do the same work as the other barristas, plus unlock the door and count out the registers.


It actually is illegal. Management/owners can't tell you how to split the tips you receive directly. As in, as a bartender, it's illegal for them to tell me what percentage to give to my cooks and barbacks. I know of a couple of places where everyone splits the tips they make (bartenders/servers), but it's really annoying when you have less capable servers than others.
 
2013-06-27 12:18:29 PM  

meanmutton: Eshy: meanmutton: People_are_Idiots: you realize when you put the tip in a jar they have no way of knowing at the end of the shift what tips go to which person

If it's a jar, that falls under bar tipping. Bartenders and DJs put out jars to offer a tip, and the money IS spread out. The article did not mention this so it's safer to assume that Starbucks operates like a restaurant, which common practice is leaving a tip on the table with the check, or handing it to the server when you pay.

Ahh, so, no, they don't handle it like a restaurant.  Coffee shops like Starbucks have a service model very similar to fast food places -- you line up, talk to a cashier and place your order, pay for it (there's a small jar next to it where you can place a tip), and then go over to an area to wait where they give you your order (and there's another small jar there where you can also tip).  Once you get your order, you take it over to the little stand where they have cream / sugar / other stuff to put in your coffee.

Honestly, it's kind of like McDonald's only at Starbucks, they don't put the cream and sugar in your coffee for you; you have to do that yourself.  So it's like a McDonald's where they don't provide the same level of service making coffee and have a tip jar.

Who in their right mind wants anyone but themselves to measure out how much cream and sugar gets put in their coffee?

I've never had any problems with their inability to measure.  I tell them how much to put in, they put it in, and it works well.


That's a really personalized thing, and I can't think of any place that does it for you. Isn't cream and sugar at McDonald's packeted anyway?
 
2013-06-27 12:27:06 PM  

red5ish: redmid17: My girlfriend has managed to go north of $5, so I can't imagine it's impossible to hit a $6 coffee from them.

Your girlfriend sounds like an expensive date.


From time to time, but she's the one paying for her Starbucks.
 
2013-06-27 12:28:28 PM  

meanmutton: SarahDiddle: meanmutton: SarahDiddle: I work at Starbucks so I'm getting a kick out of these replies.

But really, a shift supervisor is no different from a team lead or anything. It's an extra 1-2$ per hour to do all of the barista duties and count tills at the end of the night. We're not salary, we're not full time, we just have slightly more responsibilities than a barista (cash management and keys to the store). So yes, shifts deserve to split the tips.

Assistant and Store managers are salaried and work 40+ hours a week and they rightfully do not get tips.

/Love my job
//kickass health insurance for 20 hours a week
///going to be sad when I finish my degree and quit

Don't get too optimistic about quiting.

I don't think it'll be permanent because I'm going into teaching but if I have to stay or go back to the company I won't mind. They treat ALL their employees well with everyone (including baristas) getting PTO, stock grants, discounted stock, tuition reimbursement, matching to our 401k, health/dental insurance, maternity leave (75% pay for 2 months)... it's a great job honestly.

Please tell me that you're planning to teach math, science, foreign language, or special ed and not elementary, art, history, gym, music, or English.


Yes to science! Though I suppose I could swing history too since I'm double majoring but I know science is where the teaching jobs are. Plus someone has to instill scientific literacy in our future generations.
 
2013-06-27 12:32:37 PM  
If I'm sitting down and you're taking my order, bringing my order, and refilling my beverage, you get a tip.  If I stand in a line and you do nothing other than take my order and hand it to me after someone else makes it (as others have pointed out, this is exactly like McDonald's), then absolutely no tip.

I also see tip jars at Subway.  Seriously?

When did this country get all tip crazy?  Europe and the UK are *way* better at this than we are.
 
2013-06-27 12:32:50 PM  

Eshy: meanmutton: prjindigo: Tip "sharing" is illegal.   Either the person given it has the discretion to distribute it as they see fit OR tips can be banned and the money goes in a log-book into a donation jar.

The supervisors should damned well do some work to get tips.

I'm not sure where you're from but tip sharing is not only legal in the US in every jurisdiction I know of, it's also quite common.

The supervisors in question are individuals who do the same work as the other barristas, plus unlock the door and count out the registers.

It actually is illegal. Management/owners can't tell you how to split the tips you receive directly. As in, as a bartender, it's illegal for them to tell me what percentage to give to my cooks and barbacks. I know of a couple of places where everyone splits the tips they make (bartenders/servers), but it's really annoying when you have less capable servers than others.


But tips aren't given directly, it's going into a tip jar.
 
2013-06-27 12:45:22 PM  
At least at panera, your shift supervisor was just another 19 year old kid that's been then slightly longer than you have.  They also do their share of helping customers, making drinks, cleaning up, etc.  Not the same as a manager.
 
2013-06-27 12:49:51 PM  

vento: If I'm sitting down and you're taking my order, bringing my order, and refilling my beverage, you get a tip.  If I stand in a line and you do nothing other than take my order and hand it to me after someone else makes it (as others have pointed out, this is exactly like McDonald's), then absolutely no tip.

I also see tip jars at Subway.  Seriously?

When did this country get all tip crazy?  Europe and the UK are *way* better at this than we are.


Europe (which the UK is part of, FYI) consists of different countries with different cultural processes. I'm pretty sure they have practices there that you wouldn't like. You take the "good" with the "bad".

/the more you know
 
2013-06-27 12:52:42 PM  

SarahDiddle: Eshy: meanmutton: prjindigo: Tip "sharing" is illegal.   Either the person given it has the discretion to distribute it as they see fit OR tips can be banned and the money goes in a log-book into a donation jar.

The supervisors should damned well do some work to get tips.

I'm not sure where you're from but tip sharing is not only legal in the US in every jurisdiction I know of, it's also quite common.

The supervisors in question are individuals who do the same work as the other barristas, plus unlock the door and count out the registers.

It actually is illegal. Management/owners can't tell you how to split the tips you receive directly. As in, as a bartender, it's illegal for them to tell me what percentage to give to my cooks and barbacks. I know of a couple of places where everyone splits the tips they make (bartenders/servers), but it's really annoying when you have less capable servers than others.

But tips aren't given directly, it's going into a tip jar.


I know. I guess it's a matter of semantics. I should have used the word "pooling" when talking about servers at restaurants.
 
2013-06-27 01:02:11 PM  

Eshy: That's a really personalized thing, and I can't think of any place that does it for you. Isn't cream and sugar at McDonald's packeted anyway?


The one where I live will put the sugar and cream into the coffee before handing it to you, or you can just ask for separate sugar and cream.
 
2013-06-27 01:11:45 PM  

vento: If I'm sitting down and you're taking my order, bringing my order, and refilling my beverage, you get a tip.  If I stand in a line and you do nothing other than take my order and hand it to me after someone else makes it (as others have pointed out, this is exactly like McDonald's), then absolutely no tip.

I also see tip jars at Subway.  Seriously?

When did this country get all tip crazy?  Europe and the UK are *way* better at this than we are.


Tip jars have been around in smaller, independent shops since I can remember.  I don't recall seeing tip jars regularly at franchises with over-the-counter service until the late 90's / early 2000's.  Then it seemed any place would plop one down in hopes of getting an extra buck or two from customers.  Even when paying with card, many add the "tip" field on the receipt (which can be turned off) and force you to sign (which is not necessary for transactions under $50).

As for Starbucks, it seems like the vast majority of people pay with card or the app, leaving no chance to drop spare change or a dollar bill into the tip jar.  Most of the time when I go (only once a week for an iced coffee) and I look, it contains only a handful of loose change.
 
2013-06-27 01:32:36 PM  

OgreMagi: Gig103: I'll get the ball rolling here. Baristas already make minimum wage, so why are we tipping them?

Starbucks pays above the minimum wage. And the "shift supervisor" isn't some overpaid manager type.  They are more akin to "lead person" and typically don't make much more than the baristas.  Sharing tips is the right thing to do.



Exactly, surprised they werent already getting a share because honestly they may be the 'supervisor' on the floor, but they're often on register or on bar a lot of the time too filling in where needed and sharing the work. When I was a barista I was getting paid over minimum wage, and tips were roughly 2$/hr on top of that at my store, totally voluntary tips too
 
2013-06-27 01:47:39 PM  

robohobo: AverageAmericanGuy: gerbilpox: AverageAmericanGuy: I'll help with Take a Penny, Leave a Penny, but I'll be goddamned if I tip some cashier for pouring me a cup of coffee.

You want yours without spit, don't you?

So my choice is either to give in to the extortion or suffer the consequences?

I think I'd rather take my business elsewhere.

Extortion is exactly what is is. Protection money at it's finest, because they can't be assed to get a real job. This whole tipping culture is farking ridiculous. If you rely on tips to live, you need a new job. This is why automation is a good thing, eventually they'll be replaced by smart robots, able to take everyones silly custom orders, and employees will be cut down to the guy who performs maintenance.


I tip just so the hard working kid behind the counter realizes not everyone is like you.  Got to give them hope for humanity.  Seriously those people take way to much sh*t in the course of a day.
 
2013-06-27 01:50:10 PM  
It's not like the shift supervisors have ownership.

imokwiththis.jpg
 
2013-06-27 02:11:44 PM  

Eshy: meanmutton: prjindigo: Tip "sharing" is illegal.   Either the person given it has the discretion to distribute it as they see fit OR tips can be banned and the money goes in a log-book into a donation jar.

The supervisors should damned well do some work to get tips.

I'm not sure where you're from but tip sharing is not only legal in the US in every jurisdiction I know of, it's also quite common.

The supervisors in question are individuals who do the same work as the other barristas, plus unlock the door and count out the registers.

It actually is illegal. Management/owners can't tell you how to split the tips you receive directly. As in, as a bartender, it's illegal for them to tell me what percentage to give to my cooks and barbacks. I know of a couple of places where everyone splits the tips they make (bartenders/servers), but it's really annoying when you have less capable servers than others.


If you have any citation to support that, I'd be interested to read it.  From the attached article, it's clear that tip pooling is completely legal in New York.  Maybe we're talking about slightly different situations that seem the same?
 
2013-06-27 02:13:46 PM  

Eshy: meanmutton: Eshy: meanmutton: People_are_Idiots: you realize when you put the tip in a jar they have no way of knowing at the end of the shift what tips go to which person

If it's a jar, that falls under bar tipping. Bartenders and DJs put out jars to offer a tip, and the money IS spread out. The article did not mention this so it's safer to assume that Starbucks operates like a restaurant, which common practice is leaving a tip on the table with the check, or handing it to the server when you pay.

Ahh, so, no, they don't handle it like a restaurant.  Coffee shops like Starbucks have a service model very similar to fast food places -- you line up, talk to a cashier and place your order, pay for it (there's a small jar next to it where you can place a tip), and then go over to an area to wait where they give you your order (and there's another small jar there where you can also tip).  Once you get your order, you take it over to the little stand where they have cream / sugar / other stuff to put in your coffee.

Honestly, it's kind of like McDonald's only at Starbucks, they don't put the cream and sugar in your coffee for you; you have to do that yourself.  So it's like a McDonald's where they don't provide the same level of service making coffee and have a tip jar.

Who in their right mind wants anyone but themselves to measure out how much cream and sugar gets put in their coffee?

I've never had any problems with their inability to measure.  I tell them how much to put in, they put it in, and it works well.

That's a really personalized thing, and I can't think of any place that does it for you. Isn't cream and sugar at McDonald's packeted anyway?


Every McDonald's does it.  They have a stand next to the coffee which has a few different tubes, each with a button that puts a measured amount of sugar, Splenda, or Nutrasweet into a cup.  They also have one that does cream.  You tell them how much you want, they do it for you.  It's actually way quicker and easier than doing it yourself (particularly in the drive-through).
 
2013-06-27 02:14:35 PM  

SarahDiddle: meanmutton: SarahDiddle: meanmutton: SarahDiddle: I work at Starbucks so I'm getting a kick out of these replies.

But really, a shift supervisor is no different from a team lead or anything. It's an extra 1-2$ per hour to do all of the barista duties and count tills at the end of the night. We're not salary, we're not full time, we just have slightly more responsibilities than a barista (cash management and keys to the store). So yes, shifts deserve to split the tips.

Assistant and Store managers are salaried and work 40+ hours a week and they rightfully do not get tips.

/Love my job
//kickass health insurance for 20 hours a week
///going to be sad when I finish my degree and quit

Don't get too optimistic about quiting.

I don't think it'll be permanent because I'm going into teaching but if I have to stay or go back to the company I won't mind. They treat ALL their employees well with everyone (including baristas) getting PTO, stock grants, discounted stock, tuition reimbursement, matching to our 401k, health/dental insurance, maternity leave (75% pay for 2 months)... it's a great job honestly.

Please tell me that you're planning to teach math, science, foreign language, or special ed and not elementary, art, history, gym, music, or English.

Yes to science! Though I suppose I could swing history too since I'm double majoring but I know science is where the teaching jobs are. Plus someone has to instill scientific literacy in our future generations.


Whew!!!  I know way too many unemployed elementary school teachers.
 
2013-06-27 02:17:58 PM  

The Thoroughbred of Sin: robohobo: AverageAmericanGuy: gerbilpox: AverageAmericanGuy: I'll help with Take a Penny, Leave a Penny, but I'll be goddamned if I tip some cashier for pouring me a cup of coffee.

You want yours without spit, don't you?

So my choice is either to give in to the extortion or suffer the consequences?

I think I'd rather take my business elsewhere.

Extortion is exactly what is is. Protection money at it's finest, because they can't be assed to get a real job. This whole tipping culture is farking ridiculous. If you rely on tips to live, you need a new job. This is why automation is a good thing, eventually they'll be replaced by smart robots, able to take everyones silly custom orders, and employees will be cut down to the guy who performs maintenance.

I tip just so the hard working kid behind the counter realizes not everyone is like you.  Got to give them hope for humanity.  Seriously those people take way to much sh*t in the course of a day.


It's a movie.
 
2013-06-27 02:33:25 PM  

meanmutton: The Thoroughbred of Sin: robohobo: AverageAmericanGuy: gerbilpox: AverageAmericanGuy: I'll help with Take a Penny, Leave a Penny, but I'll be goddamned if I tip some cashier for pouring me a cup of coffee.

You want yours without spit, don't you?

So my choice is either to give in to the extortion or suffer the consequences?

I think I'd rather take my business elsewhere.

Extortion is exactly what is is. Protection money at it's finest, because they can't be assed to get a real job. This whole tipping culture is farking ridiculous. If you rely on tips to live, you need a new job. This is why automation is a good thing, eventually they'll be replaced by smart robots, able to take everyones silly custom orders, and employees will be cut down to the guy who performs maintenance.

I tip just so the hard working kid behind the counter realizes not everyone is like you that.  Got to give them hope for humanity.  Seriously those people take way to much sh*t in the course of a day.

It's a movie.


huh, I missed the reference.  I retract the "you"  but I stand by my statement  because that attitude is very real and all to frequent.
 
2013-06-27 03:10:22 PM  

The Thoroughbred of Sin: meanmutton: The Thoroughbred of Sin: robohobo: AverageAmericanGuy: gerbilpox: AverageAmericanGuy: I'll help with Take a Penny, Leave a Penny, but I'll be goddamned if I tip some cashier for pouring me a cup of coffee.

You want yours without spit, don't you?

So my choice is either to give in to the extortion or suffer the consequences?

I think I'd rather take my business elsewhere.

Extortion is exactly what is is. Protection money at it's finest, because they can't be assed to get a real job. This whole tipping culture is farking ridiculous. If you rely on tips to live, you need a new job. This is why automation is a good thing, eventually they'll be replaced by smart robots, able to take everyones silly custom orders, and employees will be cut down to the guy who performs maintenance.

I tip just so the hard working kid behind the counter realizes not everyone is like you that.  Got to give them hope for humanity.  Seriously those people take way to much sh*t in the course of a day.

It's a movie.

huh, I missed the reference.  I retract the "you"  but I stand by my statement  because that attitude is very real and all to frequent.


Opening scene to Reservoir Dogs.  The gangsters are all sitting around having breakfast.  One of them picks up the tab for the meal, asks everyone else to kick in for the tip.  One guy refuses to tip and then goes on a rant.
 
2013-06-27 03:14:47 PM  

meanmutton: The Thoroughbred of Sin: robohobo: AverageAmericanGuy: gerbilpox: AverageAmericanGuy: I'll help with Take a Penny, Leave a Penny, but I'll be goddamned if I tip some cashier for pouring me a cup of coffee.

You want yours without spit, don't you?

So my choice is either to give in to the extortion or suffer the consequences?

I think I'd rather take my business elsewhere.

Extortion is exactly what is is. Protection money at it's finest, because they can't be assed to get a real job. This whole tipping culture is farking ridiculous. If you rely on tips to live, you need a new job. This is why automation is a good thing, eventually they'll be replaced by smart robots, able to take everyones silly custom orders, and employees will be cut down to the guy who performs maintenance.

I tip just so the hard working kid behind the counter realizes not everyone is like you.  Got to give them hope for humanity.  Seriously those people take way to much sh*t in the course of a day.

It's a movie.


That only cheap douchebags quote.
 
2013-06-27 03:32:40 PM  
TIPs are for industries that perform a service for you. Making me stand in line, order in a strange new language, stand around and wait so I can pick up my own coffee does not constitute a service, hence no tip. If they brought me my coffee there might be a start but no such love from Starbuck's.
 
2013-06-27 03:33:02 PM  

meanmutton: The Thoroughbred of Sin: meanmutton: The Thoroughbred of Sin: robohobo: AverageAmericanGuy: gerbilpox: AverageAmericanGuy: I'll help with Take a Penny, Leave a Penny, but I'll be goddamned if I tip some cashier for pouring me a cup of coffee.

You want yours without spit, don't you?

So my choice is either to give in to the extortion or suffer the consequences?

I think I'd rather take my business elsewhere.

Extortion is exactly what is is. Protection money at it's finest, because they can't be assed to get a real job. This whole tipping culture is farking ridiculous. If you rely on tips to live, you need a new job. This is why automation is a good thing, eventually they'll be replaced by smart robots, able to take everyones silly custom orders, and employees will be cut down to the guy who performs maintenance.

I tip just so the hard working kid behind the counter realizes not everyone is like you that.  Got to give them hope for humanity.  Seriously those people take way to much sh*t in the course of a day.

It's a movie.

huh, I missed the reference.  I retract the "you"  but I stand by my statement  because that attitude is very real and all to frequent.

Opening scene to Reservoir Dogs.  The gangsters are all sitting around having breakfast.  One of them picks up the tab for the meal, asks everyone else to kick in for the tip.  One guy refuses to tip and then goes on a rant.


Ahh I think I see the problem. I didnt mean to reply to you I meant to reply to robohobo
 
2013-06-27 04:08:52 PM  
To Insure Proper Service

/think about it
 
2013-06-27 04:29:02 PM  

redmid17: dukeblue219: tbhouston: tips?? on a $6 cup of coffee??

Starbucks doesn't sell a $6 "cup of coffee" that I'm aware of, nor do they mandate tips.  Most people don't tip at Starbucks and it's certainly nothing you should feel obligated to do. I don't like carrying a bunch of change with me on the way to work so if it's $3.34 for my drink I'm not going to be feel bad about dropping the $.66 in a jar.

Plus there's the fact that most Starbucks have regular staff and regular customers, so you're going to see the same few people every time you go in. Most of the employees know exactly what I drink and start it immediately, and they know my name and say hi. In return, I give them a tip every so often. It's called being a nice person, not extortion as one other poster said. The barista prepping your order is not going to spit in the coffee (they make it right in front of you) just because you didn't put some change in the jar over by the registers.

My girlfriend has managed to go north of $5, so I can't imagine it's impossible to hit a $6 coffee from them.



Yes, they sell $5 coffee drinks. They do not sell anything even close to $5 for a cup of coffee. If you want a cup of coffee it's like $2 or something.

IMHO the problem is that the coffee is "tweaked" to taste good in the $5 drinks. Black it tastes like burnt bitter shiat so generally I don't go to SB at all.
 
hej
2013-06-27 04:33:57 PM  

vento: If I'm sitting down and you're taking my order, bringing my order, and refilling my beverage, you get a tip.  If I stand in a line and you do nothing other than take my order and hand it to me after someone else makes it (as others have pointed out, this is exactly like McDonald's), then absolutely no tip.

I also see tip jars at Subway.  Seriously?

When did this country get all tip crazy?  Europe and the UK are *way* better at this than we are.


When the its service workers decided they liked getting extra money.
 
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