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(Chicago Trib)   United Airlines raises its fees to $200 for canceling or changing some flights. Passengers say it's probably worth the money, especially if you can change to another airline   (articles.chicagotribune.com ) divider line
    More: Asinine, United Airlines, fees  
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586 clicks; posted to Business » on 22 Jun 2013 at 9:59 AM (3 years ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



33 Comments     (+0 »)
 
View Voting Results: Smartest and Funniest
 
2013-06-22 09:39:04 AM  
Don't most airlines already do this?

Anyways, I have a confession to make.  I'm dating a "put my carry on in the first row rather than my own section"-er.  I'm trying to get her to see the light.
 
2013-06-22 10:00:42 AM  
fark it, I'm driving.
 
2013-06-22 10:00:49 AM  

born_yesterday: Don't most airlines already do this?

Anyways, I have a confession to make.  I'm dating a "put my carry on in the first row rather than my own section"-er.  I'm trying to get her to see the light.


Dude. That is not good.
 
2013-06-22 10:03:47 AM  

born_yesterday: Don't most airlines already do this?

Anyways, I have a confession to make.  I'm dating a "put my carry on in the first row rather than my own section"-er.  I'm trying to get her to see the light.


I do this when it's already crowded when I get on. If I think it could be full near my seat, I take first open spot. Better Than getting back there and having to try to get back forward and screwing up the line.
 
2013-06-22 10:11:11 AM  
It's always a hoot when the change/cancellation fee is higher than the ticket price.
 
2013-06-22 10:11:44 AM  

born_yesterday: Don't most airlines already do this?

Anyways, I have a confession to make.  I'm dating a "put my carry on in the first row rather than my own section"-er.  I'm trying to get her to see the light.


Yikes. When I see people do that, I move their bags either to another overhead bin or hand it to the stewardess for loading into the cabin stowage area.

What does she look like so I don't accidentally do that to hers?
 
2013-06-22 10:12:50 AM  

Dinobot: fark it, I'm driving.


If I can drive there in 14 hours or less, I drive every time. That number has been steadily creeping up over the years.
 
2013-06-22 10:29:43 AM  
born_yesterday:

Anyway, I have a confession to make.  I'm dating a "put my carry on in the first row rather than my own section"-er.  I'm trying to get her to see the light.

Christ.  I'd rather date someone who was rude to servers in restaurants.
 
2013-06-22 10:33:38 AM  
Seeing as though United can not remember to put toilet paper on some of it's flights this does not surprise me. link
 
2013-06-22 10:40:29 AM  
It's a shame that subby did the misleading headline thing. The real issue - the company's found a way to charge customers for daring to try to use their loyalty reward miles - is a bit more egregious.
 
2013-06-22 11:06:11 AM  
I'd like to publicly thank the TSA and the airlines for making my decision to go Amtrak this year sound better and better every day.
 
2013-06-22 11:20:33 AM  

born_yesterday: Don't most airlines already do this?

Anyways, I have a confession to make.  I'm dating a "put my carry on in the first row rather than my own section"-er.  I'm trying to get her to see the light.


I've started putting it under the seat. As soon as we take off, I put it under my knees for the legroom. It really isn't in the way. Of course, it's just a backpack. I actually prefer to check my luggage now, particularly if work is paying anyway. On an Alaska flight where they gate-check, I'll have my bags and be gone faster than the gate-check folks.
 
2013-06-22 11:26:55 AM  
Charlie checked his bags in Austin, flew to New York City,
And connected to Bangor, Maine.
When he got there the attendant told him "ninety more dollars" --
Charlie couldn't get off that plane!

But did he ever return, no, he never returned
And his fate is still unlearned.
He may fly forever in the skies of America,
He's the man who never returned.
 
2013-06-22 11:29:34 AM  

Lee Jackson Beauregard: Charlie checked his bags in Austin, flew to New York City,
And connected to Bangor, Maine.
When he got there the attendant told him "ninety more dollars" --
Charlie couldn't get off that plane!

But did he ever return, no, he never returned
And his fate is still unlearned.
He may fly forever in the skies of America,
He's the man who never returned.


Oy, Oy, Oy!
 
2013-06-22 11:32:54 AM  
So, honest question. Are there GOOD airlines out there, particularly decent budget carriers?

I can say with honesty that I'll not use fly Spirit Airlines again. In fact, the odds of Taylor Swift getting back together with that guy are higher than me taking another flight on Spirit.

Frontier Airlines was pretty decent, and Delta has been okay, but I generally don't have the money to fly on very nice carriers. So who are your favorites? United isn't winning any points with this "f*ck the people who already have loyalty rewards" nonsense.
 
2013-06-22 11:38:29 AM  

TwistedIvory: So, honest question. Are there GOOD airlines out there, particularly decent budget carriers?

I can say with honesty that I'll not use fly Spirit Airlines again. In fact, the odds of Taylor Swift getting back together with that guy are higher than me taking another flight on Spirit.

Frontier Airlines was pretty decent, and Delta has been okay, but I generally don't have the money to fly on very nice carriers. So who are your favorites? United isn't winning any points with this "f*ck the people who already have loyalty rewards" nonsense.


Virgin America gets good marks, but I think it's mostly due to the purple lighting and the irreverent pre-takeoff safety video.

Alaska Air is decent enough, with people who actually seem to enjoy working there. It's not great or anything, but if you're living in the PNW, it's pretty convenient.
 
2013-06-22 11:42:39 AM  

starsrift: It's a shame that subby did the misleading headline thing. The real issue - the company's found a way to charge customers for daring to try to use their loyalty reward miles - is a bit more egregious.


img.photobucket.com
 
2013-06-22 12:17:56 PM  

TwistedIvory: So, honest question. Are there GOOD airlines out there, particularly decent budget carriers?

I can say with honesty that I'll not use fly Spirit Airlines again. In fact, the odds of Taylor Swift getting back together with that guy are higher than me taking another flight on Spirit.

Frontier Airlines was pretty decent, and Delta has been okay, but I generally don't have the money to fly on very nice carriers. So who are your favorites? United isn't winning any points with this "f*ck the people who already have loyalty rewards" nonsense.


Southwest is good.
 
2013-06-22 12:39:27 PM  

born_yesterday: Don't most airlines already do this?

Anyways, I have a confession to make.  I'm dating a "put my carry on in the first row rather than my own section"-er.  I'm trying to get her to see the light.


Dump her.  Now.  You're dating the spawn of hell.
 
2013-06-22 12:54:18 PM  
I am yet to see any difference between any number of airlines that I travel.  Unless you buy first class seats, you're going to be uncomfortable for any number of hours and screwed out of money in any way possible.

It still beats driving 16 hours to get to the beach, though.
 
2013-06-22 12:56:42 PM  
Why should they charge money for you cancelling since they allow their flights to be oversold so someone else's butt can fill your seat?
 
2013-06-22 01:16:08 PM  

lohphat: Why should they charge money for you cancelling since they allow their flights to be oversold so someone else's butt can fill your seat?


Do you even know how often a flight is really oversold?  And why they oversell to begin with?

I'm a 1K on United.  It's great.   I don't cancel or change my revenue flights.  So this doesn't impact me, nor many other people.
 
2013-06-22 01:24:20 PM  

adm_crunch: It's always a hoot when the change/cancellation fee is higher than the ticket price.


For a couple flights I may take (seriously considering driving instead) the cancel fee would be all but about 50 of the ticket fee. AND they'd still fill the seat I'm sure. Can't remember the last time I was on a flight that wasn't full or over sold.
 
2013-06-22 01:27:02 PM  

aacharya: lohphat: Why should they charge money for you cancelling since they allow their flights to be oversold so someone else's butt can fill your seat?

Do you even know how often a flight is really oversold?  And why they oversell to begin with?

I'm a 1K on United.  It's great.   I don't cancel or change my revenue flights.  So this doesn't impact me, nor many other people.


arent over sells people flying standby or is that something different?
 
2013-06-22 02:40:21 PM  
People flying standby fall into one of the following categories:

1.  Missed their flight.
2.  Mis-connected.
3.  Trying to fly on an earlier or later flight for personal/business reasons
4.  Certain FAs and pilots and their friends on "passes"
5.  A smaller group of FA/pilots deadheading to their next assignment.

If UA deliberately oversells, it first asks for volunteers (look up VDB) and if not, will then kick passengers off (IDB).   Folks on this type of standby aren't entitled to either, since they never had a confirmed place on the flight (I deliberately did not use the term seat).

Oversells happen when:

1.  A plane is cancelled and replaced with a smaller one, thus displacing some passengers.
2.  Revenue management miscalculates the number of people who cancel or change their itinerary.

Obviously, an oversell in these situations results in passengers "standing by" for their next flight, but they are no means just "standby"
passengers.
 
2013-06-22 02:46:39 PM  

Deamos: adm_crunch: It's always a hoot when the change/cancellation fee is higher than the ticket price.

For a couple flights I may take (seriously considering driving instead) the cancel fee would be all but about 50 of the ticket fee. AND they'd still fill the seat I'm sure. Can't remember the last time I was on a flight that wasn't full or over sold.


Look up the UA numbers on PRASM and passenger load.  Just because you're on a packed flight to CUN, HNL, or FLL does not mean that UA or anyone airline enjoys 100% loads all the time.
 
2013-06-22 06:53:03 PM  

AverageAmericanGuy: Virgin America gets good marks, but I think it's mostly due to the purple lighting and the irreverent pre-takeoff safety video.


Two things I like about Virgin America:

1. You can order food/beverages if and when you want. Some of it is even edible.
2. The planes don't smell like the farts of decomposing corpses. This may be related to #1.
 
2013-06-22 10:40:10 PM  

MNguy: born_yesterday:

Anyway, I have a confession to make.  I'm dating a "put my carry on in the first row rather than my own section"-er.  I'm trying to get her to see the light.

Christ.  I'd rather date someone who was rude to servers in restaurants.


This that and the other thing.

I think it's your moral duty to run her over. May god have mercy on your soul.
 
2013-06-23 04:44:36 AM  
Meanwhile the airline can sell your seat to several people, change flight times routing or cancel the flight all after they have your money. Nice business model.
 
2013-06-23 11:58:29 AM  

AverageAmericanGuy: TwistedIvory: So, honest question. Are there GOOD airlines out there, particularly decent budget carriers?

I can say with honesty that I'll not use fly Spirit Airlines again. In fact, the odds of Taylor Swift getting back together with that guy are higher than me taking another flight on Spirit.

Frontier Airlines was pretty decent, and Delta has been okay, but I generally don't have the money to fly on very nice carriers. So who are your favorites? United isn't winning any points with this "f*ck the people who already have loyalty rewards" nonsense.

Virgin America gets good marks, but I think it's mostly due to the purple lighting and the irreverent pre-takeoff safety video.

Alaska Air is decent enough, with people who actually seem to enjoy working there. It's not great or anything, but if you're living in the PNW, it's pretty convenient.


Alaska Air is great, really. Free beer/wine, 20 minute baggage guarantee. Good coffee. Plus, they serve smaller airports like San Jose and Burbank instead of SFO and LAX.
 
2013-06-23 01:04:14 PM  

aacharya: lohphat: Why should they charge money for you cancelling since they allow their flights to be oversold so someone else's butt can fill your seat?

Do you even know how often a flight is really oversold?  And why they oversell to begin with?

I'm a 1K on United.  It's great.   I don't cancel or change my revenue flights.  So this doesn't impact me, nor many other people.


As a dependant of an employee who travels non-revenue standby i know EXACTLY how often they oversell flights.
 
2013-06-23 02:48:17 PM  

born_yesterday: Don't most airlines already do this?

Anyways, I have a confession to make.  I'm dating a "put my carry on in the first row rather than my own section"-er.  I'm trying to get her to see the light.


My normal question to measure whether I'm going to get along with someone is "what do you think of the works of Ayn Rand" , I think it may now be "where do you put your carry on when you get onto a plane".

Kozakman: Meanwhile the airline can sell your seat to several people, change flight times routing or cancel the flight all after they have your money. Nice business model.


They sure can, and because they can no longer fulfill their end of the contract they'll refund your money even if you don't have a refundable ticket in those situations, I don't really see the problem their.


As for overselling, nearly every flight is oversold. This is because there is always a certain amount of people that cancel,change, or miss their flight.  Sometimes they get the amount wrong, it happens.

Now, do I think the change fee is ridiculously high, yes. But guess what, it's the public's fault for demanding the absolute lowest fare no matter what. You can purchase options that waive the change fee (and usually come with other bonuses as well) for around $50. But few people do, because getting the lowest price and biatching about the change fee is more important.

Now the change fees for reward miles that the article is referring to is just plain bullshiat.
 
2013-06-23 05:15:53 PM  
Don't think air travel is a good value, overall? Then walk.

Problem solved.
 
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