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(WTKR)   Good: 7-Eleven's corporate office takes over several stores after franchise owners busted in immigration scam Bad: Corporate policy is to fire EVERYONE when they take over, even those not involved in the crime   (wtkr.com) divider line 70
    More: Interesting, Hampton Roads  
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2049 clicks; posted to Business » on 20 Jun 2013 at 10:48 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-06-20 09:28:57 AM  
Sometimes clean breaks are necessary.

Firing all of them probably wasnt the best way to do it, though.

They could have just transfered everyone around to ensure that relationships can start anew
 
2013-06-20 10:27:19 AM  
It was the way they fired them that seemed really unnecessary.

img.fark.net
 
2013-06-20 10:27:54 AM  
Firing everybody sucks if you're part of everybody.  But at the same time.  They must be certain that everybody involved in the operation of that location is clean.  Easiest way to do it is start from scratch.

At the same time, many corporations have rules where if you know something bad is going on and do nothing to report it, you are toast as well.

<csb>
Many years ago we had a manager who was stealing from the company.  During the investigation we found another employee who was also stealing and at least half a dozen more that knew what was going on but had said nothing.  The thiefs got whacked because they were stealing, the bystanders got whacked because of the did nothing to stop the theft.   A simple visit to HR or a call to the corporate employee hotline would have been enough to keep their jobs and most likely stop the theft long before it was caught.
</csb>
 
2013-06-20 10:28:40 AM  
I have no problem with this.  It's a private company in what I am sure is an "at-will" state.  There could be several reasons why starting over with an entirely new staff is in their perceived best interest (ie, loyalty to the former franchisee, differing employee standards between the former franchisee and corporate, etc.).  My guess is that hard-line policies like this are borne out of wide-spread problems across franchises.  They've probably identified problems with illegal activities in franchises before*, decided to take a no tolerance approach in the interest of reputation preservation, and they're sticking to it.

*My guess is that the problems identified in the past may have had to do with some low-level drug peddling from the store, where it might have been harder to identify who was involved, and where a "fark it, fire 'em all and start over" approach might make more sense.
 
2013-06-20 11:07:25 AM  
I imagine that the fired employees probably have a chance to reapply for their old positions, and have a high chance of being rehired.
 
2013-06-20 11:12:43 AM  
Here in AZ, the 7-11s have gone downhill mostly, falling behind the wondrous Valhalla that is know as "QT". The Sevs have become cliché as far as their Simpsonesque employees.
 
2013-06-20 11:13:15 AM  

cman: They could have just transfered everyone around to ensure that relationships can start anew


It's 7-eleven. I don't think employee relocation is really in the scope of their work.
 
2013-06-20 11:17:07 AM  

Lost Thought 00: It's 7-eleven. I don't think employee relocation is really in the scope of their work.


I would be truly surprised if there were less than 100 7-11s here in the valley in Salt Lake City.  Relocation would be pretty easy geographically, I would think.  But you can't force a new employee on an existing franchisee.  That's probably the sticking point.
 
2013-06-20 11:39:11 AM  
So there's a bunch of 7/11 stores open 24/7 with no employees?  FREE SLURPEES!
 
2013-06-20 11:40:01 AM  
img.fark.net

Approves
 
2013-06-20 11:46:12 AM  

BizarreMan: Firing everybody sucks if you're part of everybody.  But at the same time.  They must be certain that everybody involved in the operation of that location is clean.  Easiest way to do it is start from scratch.

At the same time, many corporations have rules where if you know something bad is going on and do nothing to report it, you are toast as well.

<csb>
Many years ago we had a manager who was stealing from the company.  During the investigation we found another employee who was also stealing and at least half a dozen more that knew what was going on but had said nothing.  The thiefs got whacked because they were stealing, the bystanders got whacked because of the did nothing to stop the theft.   A simple visit to HR or a call to the corporate employee hotline would have been enough to keep their jobs and most likely stop the theft long before it was caught.
</csb>


It probably helps stem future litigation as well.  If John gets fired for knowing what was going and then files a lawsuit saying that Brad and Jane knew what was going on, too, then 7/11 has to either defend the suit or end up firing Brad and Jane anyway.  Best to just clean house and start fresh.
 
2013-06-20 12:06:12 PM  

Geotpf: I imagine that the fired employees probably have a chance to reapply for their old positions, and have a high chance of being rehired.


The interviewed clerk says she was told she could not re-apply, nor apply to work at any 7-11 in the future. The company told the TV station that fired workers could re-apply, so who knows?
 
2013-06-20 12:07:35 PM  
Everyone?
 
2013-06-20 12:09:38 PM  

Geotpf: I imagine that the fired employees probably have a chance to reapply for their old positions, and have a high chance of being rehired.


A friend of mine once had this happen at Blocksbuster at the end of the 90s. He and another manager found out that two managers and one of the employees were stealing/shaving off profits. Regional management had some of the regular employees set up a sting over 2 days, caught the bad managers, then fired the entire store including the people who helped them out.

If you worked there, you could not get rehired at the same place, meaning you had to reapply for a store further away. One of the regular employees ended up working at another store with a stealing manager and didn't say anything after learning that lesson.
 
2013-06-20 12:10:13 PM  
CSB time.

My father had to do this one time to his restaurant, a long time ago. He only told me this story a few months ago. There was all kinds of stealing going on at his restaurant about 10 years ago, and the people Dad thought were stealing had bad attitudes and even worse customer service. Under the advice of a lawyer, he installed hidden cameras for a few days, and caught nearly everyone doing some bad stuff, including:

-stealing from the register
-checks withheld
-tips swiped.
-unprepared food taken home.
-sleeping on the job.
-one drug deal.
-two sexual encounters between staff.

He had enough. He fired everyone except for the few employees that were honest and shut down for a week to hire new staff. At the time, I thought he was just renovating. Which he was, he upgraded a few things in the process. Turned out to be about 10 people getting fired, including 2 managers, one of whom did all those things I listed above.

His actions significantly improved his business. When the fired people got pissed off and came in to complain and get their severance, he showed them and his lawyer the video. All of them left immediately after that without uttering a word, clutching their severance pay. I remember seeing them leaving and not coming back, and seeing new faces. I wondered why.

Moral of the story: Housecleaning is a great way to restore a business.
 
2013-06-20 12:15:49 PM  
All sorts of good reasons to do this. And I imagine it counts as a layoff, not a firing for cause, so it doesn't hurt their records/prevent them from getting unemployment.
 
2013-06-20 12:16:15 PM  
What does everyone expect from a Japanese company.  This is light weight.  They could have gone for the cutting off of fingers.
 
2013-06-20 12:19:02 PM  

Name_Omitted: Geotpf: I imagine that the fired employees probably have a chance to reapply for their old positions, and have a high chance of being rehired.

The interviewed clerk says she was told she could not re-apply, nor apply to work at any 7-11 in the future. The company told the TV station that fired workers could re-apply, so who knows?


I didn't see that in the article. Sounds more like she was indignant about the whole thing, then when told she could re-apply for her job she said that wasn't good enough because she should never have lost it in the first place.

Regardless, when faced with statements from a company spokesperson (who, to be fair, tend to be complete tools) with prepared remarks and who cites well-established company policy versus a 7-11 clerk from Bumblefark who's on the spot, pissed off, and "not being here illegal", I'm gonna have to go with the company spokesperson.
 
2013-06-20 12:26:17 PM  
I'm guessing this is normal procedure. When Burger King corporate took over the local franchises here, all employees had to reapply for their jobs. It just ensures they meet the standards of new management. I'm sure most will be rehired. It's not like people are breaking down the door to work at a 7-eleven.
 
2013-06-20 12:41:53 PM  
But that's good, if I want to work at a 7-11 and haven't yet.
 
2013-06-20 12:47:47 PM  

Harvey Manfrenjensenjen: Name_Omitted: Geotpf: I imagine that the fired employees probably have a chance to reapply for their old positions, and have a high chance of being rehired.

The interviewed clerk says she was told she could not re-apply, nor apply to work at any 7-11 in the future. The company told the TV station that fired workers could re-apply, so who knows?

I didn't see that in the article. Sounds more like she was indignant about the whole thing, then when told she could re-apply for her job she said that wasn't good enough because she should never have lost it in the first place.

Regardless, when faced with statements from a company spokesperson (who, to be fair, tend to be complete tools) with prepared remarks and who cites well-established company policy versus a 7-11 clerk from  Bumblefark who's on the spot, pissed off, and "not being here illegal", I'm gonna have to go with the company spokesperson.


www.delish.com
 
2013-06-20 12:48:10 PM  
Lesson of the story is to blackmail the people doing the illegal crap. Build up a nest egg and ride out the eventually crapfest
 
2013-06-20 12:51:20 PM  

cman: Sometimes clean breaks are necessary.

Firing all of them probably wasnt the best way to do it, though.

They could have just transfered everyone around to ensure that relationships can start anew


img.fark.net

Approve
 
2013-06-20 12:54:53 PM  
I know it sucks, but I used to do this myself when I took over Gas / Convenience stores. Granted, the ones I was taking over had theft issues.
 
2013-06-20 01:07:18 PM  
My company did this before at quite a few of our worksites around the country. I was sent on one of these "missions" I knew the site and a few of the people there so I was sent there to help out with some copy jobs and problems with the machines. Corporate sent two guys, one was going to upgrade the software the other was doing equipment upgrades. We all actually did these jobs at the site but at the end of the night we would meet at a bar around the corner with the regional manager and share notes and observations. It was a 16 person site and of that 10 were fired. The six that were left were the ones that actually did the work while the other ten just sat around 90% of the day. It stressed me out to reccomend people get fired, but in the end they did it to themselves, if the client never complained they would have done anything they wanted.
 
2013-06-20 01:32:42 PM  
Which is easier?

research every current employee credentials and miss something in the check that leads to a new INS charge? or just can everyone and rehire.

It is not like the fired employees can not come back and reapply, right?
 
2013-06-20 01:35:33 PM  
"7-Eleven, Inc. does have a policy of terminating all employees at stores during our changeover process from franchise to corporate when illegal activity is involved."

I don't know what's more disturbing:  that innocent people lost their jobs, or that this thing apparently happens so often with 7-Eleven franchisees that there's an actual, written policy referencing it.
 
2013-06-20 02:02:27 PM  
Inspector: Apu Nahasapeemapetilan, you have disgraced the Kwik-E-Mart
Corporation.
Apu: But, sir, I was only following standard procedure.
Inspector: Ah, true. But it's _also_ standard procedure to blame any
problems on a scapegoat or sacrificial lamb.
Apu: Uh huh, and if I can obtain for you these animals?
Inspector: I'm sorry, Apu: I have no choice. You can no longer wear
this name patch. [tears itoff]
 img.fark.net
 
2013-06-20 02:11:46 PM  
mactheknife: I don't know what's more disturbing:  that innocent people lost their jobs, or that this thing apparently happens so often with 7-Eleven franchisees that there's an actual, written policy referencing it.

I would guess it is boilerplate for any franchise lawyer worth the name.  <CSB> A local restaurant had a franchise downtown, and had some theft issues.  The owner, upon consult with his lawyer, decided that the least expensive way of dealing with it was to close down shop long enough that no employee had a "reasonable expectation of re-hire" so he could stat from scratch without having to prove probable cause for each employee he wanted fired.  It was cheaper for him to pay rent on a dark restaurant for 6 months than to try and deal with the HR issues involved.  </CSB>  I would suspect that most franchises have a clause that allows them to wash their hands of a whole staff without having to fear charges of favoritism or racism/sexism.
 
2013-06-20 03:11:43 PM  

Walt_Jizzney: Here in AZ, the 7-11s have gone downhill mostly, falling behind the wondrous Valhalla that is know as "QT". The Sevs have become cliché as far as their Simpsonesque employees.


I love QT (QuikTrip)!

...and it's clone, RaceTrac.

Clean, well stocked, open space, nice employees.

Most (not all, but most) 7-11s around here are nasty.
 
2013-06-20 03:31:24 PM  
csb - I applied for a 7-11 job once. All I remember was I was in a nondescript room in some sort of corporate hiring roundup and it was obvious I wasn't going to get the job. I didn't know if it was because I looked like I couldn't handle it, or I was the type of person they didn't want to see get shot, but I thought it was probably all for the better.
 
2013-06-20 03:45:41 PM  

Geotpf: I imagine that the fired employees probably have a chance to reapply for their old positions, and have a high chance of being rehired.


Unless of course you whine about how you were mistreated to journalists and the story makes it into the news...
 
2013-06-20 03:51:35 PM  
Sounds like this guy enacted the policy:
img.fark.net

They can't possibly know who was involved or not - the only safe option was to "nuke it from orbit", then start with a (as close to possible)known-good staff.
 
2013-06-20 03:55:47 PM  

Name_Omitted: mactheknife: I don't know what's more disturbing:  that innocent people lost their jobs, or that this thing apparently happens so often with 7-Eleven franchisees that there's an actual, written policy referencing it.

I would guess it is boilerplate for any franchise lawyer worth the name.  <CSB> A local restaurant had a franchise downtown, and had some theft issues.  The owner, upon consult with his lawyer, decided that the least expensive way of dealing with it was to close down shop long enough that no employee had a "reasonable expectation of re-hire" so he could stat from scratch without having to prove probable cause for each employee he wanted fired.  It was cheaper for him to pay rent on a dark restaurant for 6 months than to try and deal with the HR issues involved.  </CSB>  I would suspect that most franchises have a clause that allows them to wash their hands of a whole staff without having to fear charges of favoritism or racism/sexism.


Things like that are loopholes that need to be closed and cause great pain to the people that used them.
 
2013-06-20 04:02:29 PM  

BafflerMeal: What does everyone expect from a Japanese company.  This is light weight.  They could have gone for the cutting off of fingers.


At this level, I'd think they'd have to worry about a beheading given that it condoned illegal immigration.
 
2013-06-20 04:02:49 PM  
I wonder how they would do running a country.
 
2013-06-20 04:27:54 PM  

StokeyBob: I wonder how they would do running a country.


We came too damned close to finding out last November.
 
2013-06-20 04:32:38 PM  

Walt_Jizzney: Here in AZ, the 7-11s have gone downhill mostly, falling behind the wondrous Valhalla that is know as "QT". The Sevs have become cliché as far as their Simpsonesque employees.


I thought circle k had taken over az. But I guess that was early 2000s and stuff could've changed.
 
2013-06-20 04:49:17 PM  

TheManofPA: Geotpf: I imagine that the fired employees probably have a chance to reapply for their old positions, and have a high chance of being rehired.

A friend of mine once had this happen at Blocksbuster at the end of the 90s. He and another manager found out that two managers and one of the employees were stealing/shaving off profits. Regional management had some of the regular employees set up a sting over 2 days, caught the bad managers, then fired the entire store including the people who helped them out.

If you worked there, you could not get rehired at the same place, meaning you had to reapply for a store further away. One of the regular employees ended up working at another store with a stealing manager and didn't say anything after learning that lesson.


That was at the discretion of the district manager. I worked at BBV for 4 years in the mid-90s. Our "sister store" went through manager faster than Mrs. White went through husbands. They caught one manager who would "borrow" money from the safe. He'd also charge customers $80 for Disney films recently put on moratorium, even though the sticker price was $25. He (and only he) was fired. I saw him a few months later working at a fast food place at the nearby mall.
 
2013-06-20 05:08:25 PM  

SecretAgentWoman: Walt_Jizzney: Here in AZ, the 7-11s have gone downhill mostly, falling behind the wondrous Valhalla that is know as "QT". The Sevs have become cliché as far as their Simpsonesque employees.

I love QT (QuikTrip)!

...and it's clone, RaceTrac.

Clean, well stocked, open space, nice employees.

Most (not all, but most) 7-11s around here are nasty.


7-11s are mostly shiat.  They all seem to be owned by weirdo/cheap foreigners and most are just dirty and nasty.  The peril of a poorly managed franchise system I suppose.

QT is not bad, but you guys are missing out if you have never been to a WaWa.  It's like a much better version of QT.  Great food (subs, salads, sides), always clean, huge drink selection, good coffee and just about any other thing you might want to eat or drink.
 
2013-06-20 05:11:06 PM  

BizarreMan: Many years ago we had a manager who was stealing from the company. During the investigation we found another employee who was also stealing and at least half a dozen more that knew what was going on but had said nothing. The thiefs got whacked because they were stealing, the bystanders got whacked because of the did nothing to stop the theft. A simple visit to HR or a call to the corporate employee hotline would have been enough to keep their jobs and most likely stop the theft long before it was caught.


Maybe.  Ratting on someone who outranks you is always a risky proposition.
 
2013-06-20 05:20:18 PM  
An effective policy, actually. It has been used by several countries with POWs. When one steps out of line, you punish the whole barracks of them. If necessary, you execute a whole barracks for one POW's misbehavior. Then, the POWs will start disciplining each other for you, reducing your workload.

Of course, it is effective so long as you are willing and able to maintain such a level of hostility and power over your  POWs employees.
 
2013-06-20 05:31:07 PM  
And this kind of corporate shenanigan(fire em all) is why I dont report nothing
 
2013-06-20 05:37:10 PM  

flondrix: BizarreMan: Many years ago we had a manager who was stealing from the company. During the investigation we found another employee who was also stealing and at least half a dozen more that knew what was going on but had said nothing. The thiefs got whacked because they were stealing, the bystanders got whacked because of the did nothing to stop the theft. A simple visit to HR or a call to the corporate employee hotline would have been enough to keep their jobs and most likely stop the theft long before it was caught.

Maybe.  Ratting on someone who outranks you is always a risky proposition.


The company I work for has people rate their boss online once a year. It can effect their bonus, promotion etc. My last boss when he first got here within the first few months he demonstrated how incompotent, cruel, mean, stupid and general aholeness. So when it came time to rate him he got the lowest score in the country. His BFF was his boss so instead of fixing the problem with him he pretty much printed out everything and showed him what we thought about him. He came out of his office ranting and raving about how he was going to get all of us back. The one good thing about the evaluations were that they were annoynomus. The next year we didint bother to fill out the evaluation since nothing happend the last time. By then my boss had a new boss that was not his BFF and he took me to dinner and pretty much asked me what the fark was going on at my site. He had an idea what was going on I just filled in the blanks. Things started changing after that.
 
2013-06-20 06:06:15 PM  
"That's not fair because I did nothing wrong."

FAIR? Who the fark ever told you that life was fair?
 
2013-06-20 06:21:23 PM  

Sin_City_Superhero: "That's not fair because I did nothing wrong."

FAIR? Who the fark ever told you that life was fair?


God I get tired of hearing people say that.  Things like this should be made fair.  It's entirely within the scope of society to make sure things like this are fair.
 
2013-06-20 06:54:00 PM  
When a Nazi got killed by a Resistance fighter, they'd execute the entire village. An example must be set, "as a warning to the others". Not that I'm comparing 7-11 workers to Resistance fighters. They're more like collaborators.
 
2013-06-20 07:42:07 PM  

BizarreMan: <csb>
Many years ago we had a manager who was stealing from the company.  During the investigation we found another employee who was also stealing and at least half a dozen more that knew what was going on but had said nothing.  The thiefs got whacked because they were stealing, the bystanders got whacked because of the did nothing to stop the theft.   A simple visit to HR or a call to the corporate employee hotline would have been enough to keep their jobs and most likely stop the theft long before it was caught.
</csb>


I doubt that.  These days, all a trip to HR would do is get you fired right then and there.
 
2013-06-20 08:03:36 PM  
IlGreven:

I doubt that.  These days, all a trip to HR would do is get you fired right then and there.

Hell, 19 years ago this month I found that out the hard way.

/Begin CSB
 Had a boss that was a complete ass, and was scamming a couple of different systems while he was at it. We knew what was up, and a couple of us took it to HR. They didn't audit the books or anything, cause this guy was enough of a kiss ass that had the hospital administrator ever made a sudden stop, they would have had to surgically remove my boss from the administrators ass.

Anyway, a couple of weeks I got canned, the guy that went with me got canned the next week, both for BS reasons. Everybody else shut up right then and there. Later on, some independent audit by the state went on, found the fraud (which at that point had been going on on for 4 years after it had been reported). From what I heard, the administrator, the HR person, and the comptroller all ended up looking for new work (because the original report had been ignored), the boss ended up serving some time because some of the money was state grant funding, and the guy that reported it with me and I both got a little bit of money to promise not to sue.
/END CSB
 
2013-06-20 08:34:35 PM  

cman: Sometimes clean breaks are necessary.
Firing all of them probably wasnt the best way to do it, though.
They could have just transfered everyone around to ensure that relationships can start anew


It's 7 farking 11. No one goes out of their way to go to one, including the people that work there.

Getting transferred is functional equivalent of getting fired.
 
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