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(The Consumerist)   So, does AT&T's new administrative billing charge allow customers to get out of their contracts without an early termination fee? Short answer: No. Long answer: Nice try   (consumerist.com ) divider line
    More: Followup, nice, cell sites  
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2146 clicks; posted to Business » on 25 May 2013 at 9:40 AM (3 years ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



19 Comments   (+0 »)
   
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2013-05-25 09:06:05 AM  
My Verizon bill has a .90 "administrative charge", what's the difference?
 
2013-05-25 09:16:50 AM  

RaceDTruck: My Verizon bill has a .90 "administrative charge", what's the difference?


Well, if I signed up with no fee, how can they just add one to the contract.  What is to stop them from adding a $20 fee.

/other than losing all their customers
//still the fact that it is a "fee" rather than a rate change is bs.
 
2013-05-25 10:01:31 AM  
Bill creep made me leave Verizon for Walmart's straighttalk. Paying half as much for way more everything, no regrets thus far.

/check it out
//requires compromises, all been worth it
 
2013-05-25 10:02:27 AM  

EvilEgg: Well, if I signed up with no fee, how can they just add one to the contract.


My guess would be the contract allows for it.  You should read your contract.
 
2013-05-25 10:20:09 AM  

VoodooTaco: Bill creep made me leave Verizon for Walmart's straighttalk. Paying half as much for way more everything, no regrets thus far.

/check it out
//requires compromises, all been worth it


What kind of compromises?
 
2013-05-25 10:36:31 AM  
I used a Verizon fee increase a few years ago to get out of my contract without an ETF.  It was a huge hassle, though.  Basically the Verizon rep told me that the fee increase let me get out of the contract, then after I transferred the number, I got hit with the fee.

I managed to get the fee reversed by writing a letter complaining to the FTC. Verizon eventually reversed it saying "It seems like you got conflicting information from our account reps, so we're removing the ETF as a courtesy."
 
2013-05-25 10:43:05 AM  

RaceDTruck: My Verizon bill has a .90 "administrative charge", what's the difference?


$0.29?
 
2013-05-25 10:54:07 AM  

skrame: VoodooTaco: Bill creep made me leave Verizon for Walmart's straighttalk. Paying half as much for way more everything, no regrets thus far.

/check it out
//requires compromises, all been worth it

What kind of compromises?


There is a pretty long list of things that will get you banninated, such as video streaming over the network, trying to use it out of the US, a 2 GB data cap, and you can't use the 5 digit text message services.

But for $43 ish a month for unlimited* calling, texting, and data, it isn't a bad deal.  You can get a $2.50/month discount for setting up auto-renew.

Apparently most of their current phones are on t-mobile or sprint.  Mine is on AT&T, and there are some on Verizon.  I'm getting 2.2 mbps down and 1.0 mbps up.
 
2013-05-25 11:35:03 AM  
I use T-Mobile's new GoSmart. $30 a month for unlimited texts and talk. Have wifi for everything else.
 
2013-05-25 11:50:36 AM  
I use Republic Wireless...$20 a month for unlimited talk, text and data. No caps, streams well enough, no more dropped calls than my 10 years with Verizon. I have it set up to use my Wi-Fi at home and work, but that's optional.
 
2013-05-25 11:52:21 AM  

Stone Meadow: I use Republic Wireless...$20 a month for unlimited talk, text and data. No caps, streams well enough, no more dropped calls than my 10 years with Verizon. I have it set up to use my Wi-Fi at home and work, but that's optional.


I forgot to say that there is only one phone choice; it's 3G, and it runs on Sprint.
 
2013-05-25 11:58:57 AM  

Stone Meadow: Stone Meadow: I use Republic Wireless...$20 a month for unlimited talk, text and data. No caps, streams well enough, no more dropped calls than my 10 years with Verizon. I have it set up to use my Wi-Fi at home and work, but that's optional.

I forgot to say that there is only one phone choice; it's 3G, and it runs on Sprint.


Can you upgrade it past android 2.3? With the number of security holes that have been fixed it is ahrd to recommend people use a 3-4 year old OS.
 
2013-05-25 12:00:03 PM  
T-mobile prepaid: $30/mo for 5gigs of 4g interwebs, unlimited texts, 100 mins of talk. I deposited some money into a skype account for making some calls.

if you live in an area with good t-mobile coverage, there's not a lot of issues. Real drawback is very limited roaming. So if you live in bumfark, it's probably not the plan for you. But in most cities it's better than at&t (especially in iphone-saturated NYC and DC).
 
2013-05-25 12:19:49 PM  

Carth: Stone Meadow: Stone Meadow: I use Republic Wireless...$20 a month for unlimited talk, text and data. No caps, streams well enough, no more dropped calls than my 10 years with Verizon. I have it set up to use my Wi-Fi at home and work, but that's optional.

I forgot to say that there is only one phone choice; it's 3G, and it runs on Sprint.

Can you upgrade it past android 2.3? With the number of security holes that have been fixed it is ahrd to recommend people use a 3-4 year old OS.


Not yet...that I know of. Certainly there are newer OS's and phones...and that may be a deal breaker for some, but it wasn't for me. I use the hell out of that phone and have no complaints. Of course, it's not my computer/phone/TV, either. It's just my phone.
 
2013-05-25 12:45:53 PM  
there's also virgin mobile, which i used for a few years. $35, 300 mins, unlimited internets. runs on sprint, so slowish. (although they do have some phones now that run on LTE)

they used to only have underpowered, cheapass phones, but they seem to have a better selection of slighty-out-of-date, but not terrible, phones now.
 
2013-05-25 02:05:42 PM  

Tax Boy: T-mobile prepaid: $30/mo for 5gigs of 4g interwebs, unlimited texts, 100 mins of talk. I deposited some money into a skype account for making some calls.

if you live in an area with good t-mobile coverage, there's not a lot of issues. Real drawback is very limited roaming. So if you live in bumfark, it's probably not the plan for you. But in most cities it's better than at&t (especially in iphone-saturated NYC and DC).


Exactly this. And it's $30 flat. No taxes (at least where I live) and no fees. I use Google Voice for making long calls.
 
2013-05-25 03:37:53 PM  
farm6.staticflickr.com

Not surprising from the company whose logo is the Death Star
 
2013-05-25 05:42:37 PM  

Stone Meadow: I forgot to say that there is only one phone choice; it's 3G, and it runs on Sprint.


Sprint seems to be very open to having mobile resellers using their network.  I'm considering switching to Ting, which uses their networks.  Cheap rates, no problems with streaming or teathering, and they sell the Samsung GS4 for about $50 less than any of the other big carriers (they also have a $25 new customer rebate right now).  Having said that, there is no Sprint LTE coverage in my area (only EV-DO and WiMax) and there are a lot of complaints that Sprint sucks in exurban and rural parts of the country.

I always found the latter issue weird.  I would have thought that Verizon and Sprint would have had roaming agreements.  Back when I had a GSM phone through AT&T, there were a number of times when I roamed on T-Mobile or some weird rural carrier when I was in the Styx.  Who knows.  Maybe AT&T and T-Mobile play nicer together than Verizon and Sprint.
 
2013-05-26 04:18:42 PM  

TheGreatGazoo: skrame: VoodooTaco: Bill creep made me leave Verizon for Walmart's straighttalk. Paying half as much for way more everything, no regrets thus far.

/check it out
//requires compromises, all been worth it

What kind of compromises?

There is a pretty long list of things that will get you banninated, such as video streaming over the network, trying to use it out of the US, a 2 GB data cap, and you can't use the 5 digit text message services.

But for $43 ish a month for unlimited* calling, texting, and data, it isn't a bad deal.  You can get a $2.50/month discount for setting up auto-renew.

Apparently most of their current phones are on t-mobile or sprint.  Mine is on AT&T, and there are some on Verizon.  I'm getting 2.2 mbps down and 1.0 mbps up.


Some of these things are not like the others.
 
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