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(BusinessWeek)   American Airlines begins giving boarding preference to passengers without roller bags. Fliers disappointed to find out the boarding preference doesn't mean getting put on another airline   (businessweek.com) divider line 83
    More: Spiffy, American Airlines, Americans, bulk box, LCC, on-time performance, regional airlines, continuous improvement, airlines  
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1694 clicks; posted to Business » on 19 May 2013 at 10:38 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-05-19 08:33:36 AM
The plane still isn't leaving until everyone in line is on board. Charge for the rollerboard in the cabin and make checking it free. Duh.
 
2013-05-19 08:59:40 AM
Sounds like another money making scheme.  Instead of allowing the roller bags on at the same time and having access to the overhead bins, they'll be last and find there is no room.  "Oh sorry sir, we can check that for you... cha-ching $$$.
 
2013-05-19 09:09:02 AM

EvilEgg: The plane still isn't leaving until everyone in line is on board. Charge for the rollerboard in the cabin and make checking it free. Duh.


It takes those people longer to sit down because they have to put their stupid bag in the overhead bin. Let them wait.
 
2013-05-19 09:22:29 AM
ok, so all of the roller bags will go on at once, near the end of the boarding process, and half of those bags will now skip a bag fee and be checked for free at the gate.  BRILLIANT!  *headdesk*

of course, you could just speed up the replacement of your ancient MD-80s, but that would make too much damn sense.
 
2013-05-19 09:22:56 AM

BunkyBrewman: Sounds like another money making scheme.  Instead of allowing the roller bags on at the same time and having access to the overhead bins, they'll be last and find there is no room.  "Oh sorry sir, we can check that for you... cha-ching $$$.


Well it does annoy me when the overhead is full of rollerboards and I don't have room for my laptop.
 
2013-05-19 09:45:42 AM

Grand_Moff_Joseph: ok, so all of the roller bags will go on at once, near the end of the boarding process, and half of those bags will now skip a bag fee and be checked for free at the gate.  BRILLIANT!  *headdesk*

of course, you could just speed up the replacement of your ancient MD-80s, but that would make too much damn sense.


American Airlines is an experiment in corporate strategy to see if you can run a company without spending any money at all.

Though the new planes to bring them up to where say, Cathay was in the late 90's. And by planes I mean plane because there's one and unless you're in Dallas and you want to go to Sao Paulo you're not going to want to get on it!
 
2013-05-19 09:53:18 AM

EvilEgg: BunkyBrewman: Sounds like another money making scheme.  Instead of allowing the roller bags on at the same time and having access to the overhead bins, they'll be last and find there is no room.  "Oh sorry sir, we can check that for you... cha-ching $$$.

Well it does annoy me when the overhead is full of rollerboards and I don't have room for my laptop.


That always gets stowed under my seat.
 
2013-05-19 10:47:07 AM
Didn't anyone read TFA?

American Airlines will now allow passengers with only an item small enough to stow on the floor to board before those with suitcases,

So if you carry on anything larger than a purse or laptop guess what, end of the line for you.
 
2013-05-19 10:49:02 AM
I have never understood why "early boarding" or "priority boarding" is a thing. Same with all the yahoos in some parts of the world that create a rugby scrum to get on the plane first. "Hooray! I get to spend more time in this uncomfortable sumbiatch than all those other sorry suckers!"
 
2013-05-19 10:58:10 AM

modesto: I have never understood why "early boarding" or "priority boarding" is a thing. Same with all the yahoos in some parts of the world that create a rugby scrum to get on the plane first. "Hooray! I get to spend more time in this uncomfortable sumbiatch than all those other sorry suckers!"


That there's more wizdum than you can shake an angry cat at
 
2013-05-19 11:01:56 AM

BunkyBrewman: Sounds like another money making scheme.  Instead of allowing the roller bags on at the same time and having access to the overhead bins, they'll be last and find there is no room.  "Oh sorry sir, we can check that for you... cha-ching $$$.


FTFA: "The change, announced on May 16, means many travelers will check a bag for free at the gate, avoiding the $25 fee American and its domestic rivals assess at check-in. "
 
2013-05-19 11:02:04 AM
I just wish once in a while the gate staff would actually use the template and finally tell someone "Hey, just because you spot-welded a handle to the carton your Massey-Ferguson Combine came in doesn't make it "carry on."
 
2013-05-19 11:06:23 AM

diaphoresis: modesto: I have never understood why "early boarding" or "priority boarding" is a thing. Same with all the yahoos in some parts of the world that create a rugby scrum to get on the plane first. "Hooray! I get to spend more time in this uncomfortable sumbiatch than all those other sorry suckers!"

That there's more wizdum than you can shake an angry cat at


is the cat angry before or only after you begin shaking it?
 
2013-05-19 11:11:43 AM

modesto: I have never understood why "early boarding" or "priority boarding" is a thing. Same with all the yahoos in some parts of the world that create a rugby scrum to get on the plane first. "Hooray! I get to spend more time in this uncomfortable sumbiatch than all those other sorry suckers!"


In the past when I've had elite status, to me it was always a chance to get on board, put your bags where you want them (ie at your seat, not in the back because the asshole back there put his in the front), and get settled in so you don't have to deal with the frustration and perceived rush of the stampede.

The fault for large bags being carried on board really falls to the airlines themselves by charging for bags. Now people who think they need the steamer trunk for a two day trip try to drag it on the plane with them.
 
2013-05-19 11:15:21 AM

lilplatinum: BunkyBrewman: Sounds like another money making scheme.  Instead of allowing the roller bags on at the same time and having access to the overhead bins, they'll be last and find there is no room.  "Oh sorry sir, we can check that for you... cha-ching $$$.

FTFA: "The change, announced on May 16, means many travelers will check a bag for free at the gate, avoiding the $25 fee American and its domestic rivals assess at check-in. "


If airlines are concerned about keeping their schedules, they need to do what Southwest does. Free checked bags (so no fighting for the overhead) and no assigned seats (first-come, first-served). People board and sit down at the first seat available. Now, if Southwest could get mobile boarding passes and PreCheck, it'd be perfect.
 
2013-05-19 11:18:29 AM
It's almost cheaper & easier at this point to just ship your luggage via FedEx to your destination, rather than checking or taking anything with you.
 
2013-05-19 11:23:27 AM
As long as they still allow pre-boarding for OW elites, IDGAS.
 
2013-05-19 11:27:19 AM

slykens1: modesto: I have never understood why "early boarding" or "priority boarding" is a thing. Same with all the yahoos in some parts of the world that create a rugby scrum to get on the plane first. "Hooray! I get to spend more time in this uncomfortable sumbiatch than all those other sorry suckers!"

In the past when I've had elite status, to me it was always a chance to get on board, put your bags where you want them (ie at your seat, not in the back because the asshole back there put his in the front), and get settled in so you don't have to deal with the frustration and perceived rush of the stampede.

The fault for large bags being carried on board really falls to the airlines themselves by charging for bags. Now people who think they need the steamer trunk for a two day trip try to drag it on the plane with them.


And guys like my younger brother, who is a slightly more sophisticated, gayer version of John Fitzgerald Page. He seethes at baggage claim; I have seen this with my own eyes.
 
2013-05-19 11:29:18 AM

FormlessOne: It's almost cheaper & easier at this point to just ship your luggage via FedEx to your destination, rather than checking or taking anything with you.


Certainly would be easier but you bring an interesting conundrum... Who do you trust more with your bag? The airline, UPS, or FedEX? (I'd add USPS but you want your stuff there sometime this century)

Price wise, a sample bag from my hometown to Denver, CO, a flight I will take this summer, is $63 each way with FedEx Ground - three days. Still cheaper to give it to the airline. (The price is for a 26" suiter that weighs 30 lbs with a $500 declared value)
 
2013-05-19 11:36:05 AM

FormlessOne: It's almost cheaper & easier at this point to just ship your luggage via FedEx to your destination, rather than checking or taking anything with you.


I actually do that when I go for my 'week in the snow'. Way the Fark cheaper and MUCH less hassle.
 
2013-05-19 11:41:15 AM
I thought I was the only person left in the world who didn't own roller bags.

/found that out on a business trip to Atlanta a few weeks ago
//old skool muhfuh
 
2013-05-19 11:46:42 AM
All this means is that the jackholes who insist in not checking their bags will have even greater opportunity to crush your stuff when they inevitably try to jam it into whatever space they can find.
 
2013-05-19 11:47:23 AM

EvilEgg: The plane still isn't leaving until everyone in line is on board. Charge for the rollerboard in the cabin and make checking it free. Duh.


What carriers here you say...

The plane still isn't leaving until everyone in line is on board. Charge for the bag to be checked and charge double to bring it as a carry-on.
 
2013-05-19 11:47:28 AM

dustman81: lilplatinum: BunkyBrewman: Sounds like another money making scheme.  Instead of allowing the roller bags on at the same time and having access to the overhead bins, they'll be last and find there is no room.  "Oh sorry sir, we can check that for you... cha-ching $$$.

FTFA: "The change, announced on May 16, means many travelers will check a bag for free at the gate, avoiding the $25 fee American and its domestic rivals assess at check-in. "

If airlines are concerned about keeping their schedules, they need to do what Southwest does. Free checked bags (so no fighting for the overhead) and no assigned seats (first-come, first-served). People board and sit down at the first seat available. Now, if Southwest could get mobile boarding passes and PreCheck, it'd be perfect.


Southwest boarding actually takes longer in many cases because the first people on the plane take the seats up front and cause a huge backup. There was a study awhile go that found the quickest way to board a plane and it wasn't a free for all.
 
2013-05-19 11:49:30 AM

digistil: EvilEgg: The plane still isn't leaving until everyone in line is on board. Charge for the rollerboard in the cabin and make checking it free. Duh.

What carriers here hear you say...

The plane still isn't leaving until everyone in line is on board. Charge for the bag to be checked and charge double to bring it as a carry-on.


FTFM
 
2013-05-19 11:51:04 AM

FormlessOne: It's almost cheaper & easier at this point to just ship your luggage via FedEx to your destination, rather than checking or taking anything with you.


I looked into shipping my bag on my last trip and pretty much all those options cost more than $25 each way.  Also, I'd have to drop it off a few days before my flight so it would arrive about the same time I did. It just seemed like too much hassle.

Though, if you had multiple bags or bulky bags it might be worth it.
 
2013-05-19 12:02:22 PM

melewen: FormlessOne: It's almost cheaper & easier at this point to just ship your luggage via FedEx to your destination, rather than checking or taking anything with you.

I looked into shipping my bag on my last trip and pretty much all those options cost more than $25 each way.  Also, I'd have to drop it off a few days before my flight so it would arrive about the same time I did. It just seemed like too much hassle.

Though, if you had multiple bags or bulky bags it might be worth it.


I do it with my golf clubs.  Works great.  Since I have my clubs, I offer to spot clients to a round and off we go.  win/win.
 
2013-05-19 12:05:23 PM

EvilEgg: BunkyBrewman: Sounds like another money making scheme.  Instead of allowing the roller bags on at the same time and having access to the overhead bins, they'll be last and find there is no room.  "Oh sorry sir, we can check that for you... cha-ching $$$.

Well it does annoy me when the overhead is full of rollerboards and I don't have room for my laptop.


I can't stand those people holding up the boarding process trying to stuff their giant-sized roller bag in an overhead bin that will never hold it. Almost all airlines have that little metal bar thinggy with the sign on it saying "MAXIMUM SIZE OF CARRY-ON". They just don't enforce the rule. They ought to stop these jackholes at the gate and make them check their war-bags.
 
2013-05-19 12:15:27 PM
Just wait until the folks at US Airways take over.

They've turned incompetence into a work of art.
 
2013-05-19 12:20:27 PM
On a recent trip to Europe, I had the opportunity to fly British Airways (LHR-MUN), and Air Berlin (TXL-DUS) for the first time.

If either of those airlines ever had the chance to expand service into the US domestic market, the "legacy carriers" we have would be out of business in a year or less.  BA and AB may not actually be the best that the EU has to offer, but they're a million times better than any of the crap that passes for "flying" in America.
 
2013-05-19 12:36:59 PM

Grand_Moff_Joseph: On a recent trip to Europe, I had the opportunity to fly British Airways (LHR-MUN), and Air Berlin (TXL-DUS) for the first time.

If either of those airlines ever had the chance to expand service into the US domestic market, the "legacy carriers" we have would be out of business in a year or less.  BA and AB may not actually be the best that the EU has to offer, but they're a million times better than any of the crap that passes for "flying" in America.




US law prevents foreigners from owning airlines based in the United States and foreign owned airlines are not allowed to fly routes between domestic US cities.

Crony capitalism at its finest.
 
2013-05-19 12:41:46 PM

HempHead: Grand_Moff_Joseph: On a recent trip to Europe, I had the opportunity to fly British Airways (LHR-MUN), and Air Berlin (TXL-DUS) for the first time.

If either of those airlines ever had the chance to expand service into the US domestic market, the "legacy carriers" we have would be out of business in a year or less.  BA and AB may not actually be the best that the EU has to offer, but they're a million times better than any of the crap that passes for "flying" in America.

US law prevents foreigners from owning airlines based in the United States and foreign owned airlines are not allowed to fly routes between domestic US cities.

Crony capitalism at its finest.


Figures.  Couldn't foreign airlines setup a "wholly-owned US subsidiary" to make an end run around such laws? (like most of corporate America does in reverse in order to evade taxes)
 
2013-05-19 12:44:56 PM

modesto: I have never understood why "early boarding" or "priority boarding" is a thing. Same with all the yahoos in some parts of the world that create a rugby scrum to get on the plane first. "Hooray! I get to spend more time in this uncomfortable sumbiatch than all those other sorry suckers!"


I came here to say this.  I simply can't figure out the desire to be first on the plane, so you can sit there and watch everyone else board and spend an even longer amount of time in the tiny tube crammed like sardines in a can.  I just don't get it.  It's not like your rushing to get the best seats - those are already preassigned.  Maybe someone can explain to me the huge desire to be among the first in?

Personally, I sit there and continue reading as the mob of humanity rushes the gate the moment they announce boarding is starting.  When it looks like most people are on, I get up and walk to the end of the line .  Every minute less I have to spend in that overcrowded tube, the better.
 
2013-05-19 12:54:11 PM

fortheloveofgod:
I came here to say this.  I simply can't figure out the desire to be first on the plane, so you can sit there and watch everyone else board and spend an even longer amount of time in the tiny tube crammed like sardines in a can.  I just don't get it.  It's not like your rushing to get the best seats - those are already preassigned.  Maybe someone can explain to me the huge desire to be among the first in?



It's all about the overhead bin space; on the "commuter flights" where every person on board is on business and carrying a roller bag monstrosity you get screwed if you're one of the last 1/3 on the plane. Plus I'm a window seat guy and hate speaking to people so I prefer to get to my seat and fall asleep without having to deal with climbing over the aisle and center passengers. Getting on last is great if you're not carrying on a bag and are sitting in the aisle, I suppose.
 
2013-05-19 01:06:40 PM

Grand_Moff_Joseph: HempHead: Grand_Moff_Joseph: On a recent trip to Europe, I had the opportunity to fly British Airways (LHR-MUN), and Air Berlin (TXL-DUS) for the first time.

If either of those airlines ever had the chance to expand service into the US domestic market, the "legacy carriers" we have would be out of business in a year or less.  BA and AB may not actually be the best that the EU has to offer, but they're a million times better than any of the crap that passes for "flying" in America.

US law prevents foreigners from owning airlines based in the United States and foreign owned airlines are not allowed to fly routes between domestic US cities.

Crony capitalism at its finest.

Figures.  Couldn't foreign airlines setup a "wholly-owned US subsidiary" to make an end run around such laws? (like most of corporate America does in reverse in order to evade taxes)




Stock ownership is limited to 25% (49% for non voting stock).

Virgin America has been sued several times claiming that Richard Branson runs the airline.
 
2013-05-19 01:07:14 PM

Shaggy_C: fortheloveofgod:
I came here to say this.  I simply can't figure out the desire to be first on the plane, so you can sit there and watch everyone else board and spend an even longer amount of time in the tiny tube crammed like sardines in a can.  I just don't get it.  It's not like your rushing to get the best seats - those are already preassigned.  Maybe someone can explain to me the huge desire to be among the first in?


It's all about the overhead bin space; on the "commuter flights" where every person on board is on business and carrying a roller bag monstrosity you get screwed if you're one of the last 1/3 on the plane. Plus I'm a window seat guy and hate speaking to people so I prefer to get to my seat and fall asleep without having to deal with climbing over the aisle and center passengers. Getting on last is great if you're not carrying on a bag and are sitting in the aisle, I suppose.


I suppose I see your point about not wanting to climb over others if you have a window seat.  For me, I'm 6'3" and window/center seats are miserable for me.  I never seem to have a problem with my overhead bag (Of course, I don't carry one of those ridiculous things some people try to get away with) and if there isn't any room for it just hand it to the stewardess and it gets checked for free.
 
2013-05-19 01:12:54 PM
I travel a lot. I suspect that most passengers, like me, really just want to get to where they are going, have their bag arrive in the same place, and have the ability to retrieve their bag in a timely manner. Seems like one day some airline might want to simply figure out how to deliver this service instead of devising new ways to pit flyers against one another.
 
2013-05-19 01:24:16 PM

modesto: I have never understood why "early boarding" or "priority boarding" is a thing. Same with all the yahoos in some parts of the world that create a rugby scrum to get on the plane first. "Hooray! I get to spend more time in this uncomfortable sumbiatch than all those other sorry suckers!"


It is not so bad when you are in first class. You get nice big seats, a drink and able to relax. Now stuck on a coach seat for a longer time period? Hell on Earth.
 
2013-05-19 01:53:18 PM
Sorry maam, but if You put a roller bag above head then stick in your purse and shopping gifts there as well, I will crush your purse and bags woth my luggage. One bag overhead.
 
2013-05-19 02:01:48 PM
The fault for large bags being carried on board really falls to the airlines themselves by charging for bags. Now people who think they need the steamer trunk for a two day trip try to drag it on the plane with them.

THIS
You need to assume people will take the cheapest option available, so figure out what you want them to do and make everything else more expensive.

ok, so all of the roller bags will go on at once, near the end of the boarding process, and half of those bags will now skip a bag fee and be checked for free at the gate.  BRILLIANT!  *headdesk*

I've often thought about not checking my full sized suitcase and then acting surprised when I'm told it is too bi  and 'gate checking' at the boarding gate it to get around the fee. Anyone know if this would work?
 
2013-05-19 02:06:37 PM
I guess I don't understand this logic.  American still assigns seats, correct?  There's really no advantage to letting one person on board first as opposed to another, and if the "carry-on" people all have window seats and the "purse" people are all aisles, aren't you still going to have mass confusion of people crawling over each other to get to their spots?  And as long as you have an assigned seat, who cares when you get on the plane?  Under American's logic, the bins will still be empty when the first rollerboard passenger will be allowed on the plane to go to his assigned seat.  So he will be able to stow his bag and sit down.  At some point they may have to cut it off and start checking bags as the bins fill up, but due to the different size and shapes of bags, that might not be at the same time (number of bags) for every flight. So you'll still need attendants monitoring the bins and reporting when they are full.  Timewise, nothing seems to be gained here.  Just a slight inconvenience of possibly having to ask a person to move to get into your seat.

Of course American will never do the two logical choices to speed up the boarding process - eliminate bag fees and increase overhead bin size.
 
2013-05-19 02:15:16 PM

Grand_Moff_Joseph: HempHead: Grand_Moff_Joseph: On a recent trip to Europe, I had the opportunity to fly British Airways (LHR-MUN), and Air Berlin (TXL-DUS) for the first time.

If either of those airlines ever had the chance to expand service into the US domestic market, the "legacy carriers" we have would be out of business in a year or less.  BA and AB may not actually be the best that the EU has to offer, but they're a million times better than any of the crap that passes for "flying" in America.

US law prevents foreigners from owning airlines based in the United States and foreign owned airlines are not allowed to fly routes between domestic US cities.

Crony capitalism at its finest.

Figures.  Couldn't foreign airlines setup a "wholly-owned US subsidiary" to make an end run around such laws? (like most of corporate America does in reverse in order to evade taxes)


It works for Air Canada, though. CityA -} Montreal -} CityB isn't THAT much different from CityA -} Atlanta -} CityB.
 
2013-05-19 02:23:14 PM
The problem with roll-aboards in the cabin is a self-inflicted wound by the airline industry. It all started when the airlines started charging fees for checked-in baggage and deliberately (through reduced staffing) allowed their percentage of lost checked luggage to climb through the roof.

Even if they stopped charging luggage check-in fees (many business travellers with status don't pay them anyway) - the problem with lost luggage still will stop many people from checking their luggage in.
 
2013-05-19 02:25:57 PM

Shaggy_C: fortheloveofgod:
I came here to say this.  I simply can't figure out the desire to be first on the plane, so you can sit there and watch everyone else board and spend an even longer amount of time in the tiny tube crammed like sardines in a can.  I just don't get it.  It's not like your rushing to get the best seats - those are already preassigned.  Maybe someone can explain to me the huge desire to be among the first in?

It's all about the overhead bin space; on the "commuter flights" where every person on board is on business and carrying a roller bag monstrosity you get screwed if you're one of the last 1/3 on the plane. Plus I'm a window seat guy and hate speaking to people so I prefer to get to my seat and fall asleep without having to deal with climbing over the aisle and center passengers. Getting on last is great if you're not carrying on a bag and are sitting in the aisle, I suppose.


I fly 1-2 times a week for business.  On commuter planes.  What you have to do is, check in early and get into Row 1 or 2 (usually, Row 2 on one side is the first row of seats because of the galley).  Then sit there during the cattle call, calmly reading your email while the sad little line of the damned shuffles forward.  When they're all gone, stroll forward, scan, place your bag on the skycheck cart (no charge, the overheads are full) and board.  Easy.

Of course, I'm flying out of a tiny airport and there's no jetway to clog up.  In larger airports, I wait a couple minutes before boarding to avoid the line and instead of putting my bag on the skycheck cart, leave it in the jetway.
 
2013-05-19 02:36:03 PM

Grand_Moff_Joseph: of course, you could just speed up the replacement of your ancient MD-80s, but that would make too much damn sense.


AA has ordered like 400 737s for that very purpose. Boeing can only build them so fast.
 
2013-05-19 02:36:32 PM
I've been flying Southwest a lot lately (A list preferred, and sometimes work springs for Business Select), and I have my roller bag and computer backpack with me on every flight.  A couple observations

1)  My roller bag fits fine in all of the 737-300's overhead bins, in either orientation.  737-700's bins (wifi planes for the most part, with the leather seats) it'shiat or miss whether my bag will fit.  Boeing really needs to standardize their bin shape for the same freaking model of plane.

2)  I actually wouldn't mind gate checking my roller bag, except with Southwest, they end up with the regular luggage and you have to wait at baggage claim for it instead of at the jetway.  Don't know if this is a new industry practice or Southwest's policy.

3) On the short-ish flights I take (Oakland to SoCal or Oakland to Seattle), there is usually 10 or less checked bags on the entire plane, at least the few times I did check a bag.
 
2013-05-19 03:42:51 PM
I'm sitting in Dallas Fort Worth right now waiting for my delayed flight home. I flew out on AA on Friday and I'm halfway though the trip back.

Not once has anyone working for American Airlines mentioned or tried to implement this policy.
 
2013-05-19 03:49:17 PM

lilplatinum: BunkyBrewman: Sounds like another money making scheme.  Instead of allowing the roller bags on at the same time and having access to the overhead bins, they'll be last and find there is no room.  "Oh sorry sir, we can check that for you... cha-ching $$$.

FTFA: "The change, announced on May 16, means many travelers will check a bag for free at the gate, avoiding the $25 fee American and its domestic rivals assess at check-in. "


Just let me check it for free from the check in desk; now crowds are reduced at boarding AND at security.
 
2013-05-19 03:55:45 PM

slykens1: FormlessOne: It's almost cheaper & easier at this point to just ship your luggage via FedEx to your destination, rather than checking or taking anything with you.

Certainly would be easier but you bring an interesting conundrum... Who do you trust more with your bag? The airline, UPS, or FedEX? (I'd add USPS but you want your stuff there sometime this century)

Price wise, a sample bag from my hometown to Denver, CO, a flight I will take this summer, is $63 each way with FedEx Ground - three days. Still cheaper to give it to the airline. (The price is for a 26" suiter that weighs 30 lbs with a $500 declared value)


Brace yourself - CSB incoming.

I can tell you what we did professionally, when I was employed as a software developer quite a few years ago at a large insurance company on the East Coast. Our problem was a simple one: how do we transport a 10-person classroom for training folks on site after installing our software?

At first, we thought a couple of cases, brought with us when we flew as a team to the company's sites, would be sufficient.  We had two custom secure Peavey cases built, each of which contained 5 laptops and associated hardware, complete with rollers and handles - we looked like a friggin' band running through airports. I designed the cases, and my boss initially thought the extra security & reinforcement was overkill. Three site trips later, he was not only converted, but we ended up changing our prep protocol as a result - we watched one of the cases dropped while being loaded during our first trip (nothing within was damaged), and on the third trip, when we landed, we found that someone had attempted to pry one of the cases open (but couldn't get in - damage on the case was consistent with a prybar.)

From that point on, we had the cases shipped in advance by FedEx, and confirmed their arrival at the site prior to our departure. It was actually cheaper to ship the cases (they weren't that heavy) than it was to pay for the extra luggage, and we were able to deal with our flights that much easier because we only needed to deal with our own luggage. I left the company after the first seven sites were installed, so I don't know what they did with the remaining sites, but I can tell you that the last four trips were much easier than the first three.

As an aside, I can't imagine trying to do that job now, given the mess that is air travel today.
 
2013-05-19 04:44:56 PM

gblive: The problem with roll-aboards in the cabin is a self-inflicted wound by the airline industry. It all started when the airlines started charging fees for checked-in baggage and deliberately (through reduced staffing) allowed their percentage of lost checked luggage to climb through the roof.

Even if they stopped charging luggage check-in fees (many business travellers with status don't pay them anyway) - the problem with lost luggage still will stop many people from checking their luggage in.




Misplaced bags are down tremendously since the checked bag fee was initiated.
And Southwest loses more bags than AA does.

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