GWSuperfan: "My data was intact save for the last thing I'd worked on-a spreadsheet containing a client's account numbers and passwords. It seems that Google's engineers determined this single document violated policy and locked down my entire account. "I'll tell you this much- if I was a client of this asshole, and found out that he had my account # and password in a spreadsheet that he was storing on a cloud service, I'd cease to be a client right quick.I'd say Google did this guy's clients a favor.
I_Am_Weasel: If they suspended my gmail account, it would likely be months before I noticed.
Electrify: That said, did he set it to public, or private but shared? If it was the latter, then Google was probably out of line. If it was the former, then perhaps a warning email asking for an explanation/asking to remove the offending file off of Drive would have been sufficient
Lumbar Puncture: Electrify: If only there was an option to keep files and documents private.../for someone who is not new to the internet, you seem to be confused about the difference between "cloud storage" and "Facebook wall"//if he does decide to make these sensitive files public, then that is between him and his clientsHuh? I'm completely aware that there is a way to make the files private, which if you read what I wrote I specifically made the distinction between publishing the files publicly and privately. Google Docs let's you do both. While it isn't the same as putting it up on your facebook wall, it's certainly not secure.As for making those files public being between him and his clients, sure it is. But he's using Google Docs which specifically forbades publishing sensitive material. So he can make it public all he wants, but not while using Google Docs. Is that hard to understand?The guy wrote a follow up post on his blog where he wrote this:It was a spreadsheet that I created at the request of my client to track business-related information, including account info and passwords for things like their Twitter and POS system. In other words, the spreadsheet contained the same sort of information that many, many businesses and individuals store in their Drives. I gave the document a name that included the phrase "password directory" and also created an accompanying form, which included a field named "password," to allow my client to continue updating the spreadsheet.I suggested to my client that we store the document offline, thinking at worst a hacker could get a hold of it, but my client assured me they weren't concerned about the risk, having created similar documents in the past with no problems.Which makes me wonder who his client is because I don't want to do business with someone who keeps spreadsheets like that public because they're not concerned about the risk.
Electrify: If only there was an option to keep files and documents private.../for someone who is not new to the internet, you seem to be confused about the difference between "cloud storage" and "Facebook wall"//if he does decide to make these sensitive files public, then that is between him and his clients
heavymetal: FTFA: I had assumed it never happened at all. Sure, it had occurred to me when I had moved my work and memories into the "cloud" that I was relying on other people to keep them safe on their servers. But I figured a company with $50 billion in revenues and the modest aim to "organize the world's information" had to run a tight ship. Anyway, it seemed implicit that in allowing Google to use my data, I could rely on Google to hold on to it-and to give it back.There is your mistake right there dude. Do not have 100% faith in a commercial entity because you are really nothing to them; especially a company that is doing well and kind of has a vast default customer base thanks to a the Android OS. I will never understand "fanboys". While it doesn't imply he is a "fanboy" of Google, his actions and total faith in Google does. It's no different with Apple. Both have interlinked their services with their products to the point if you become too dependent on the products or services of either company, you are actually giving up and giving to them control over an aspect of your life.Heck if Apple decides you did something wrong they can disable your iTunes account and you lose the rights to all the music you got through iTunes. Truth is unlike a CD you are not buying the music, just the right to listen to it which they can revoke at any time.While I understand the concept and convenience of "cloud computing" and its advantages I also understand the downsides, and I would never use anyone's "cloud service" as my primary data storage place for anything. Physical computer storage is just too cheap to buy to be dependent on any company.
RickN99: With my iPad, I'm more productive than someone with a laptop or desktop.
Slaves2Darkness: WTF? How could they be so stupid!? Your client just farked security and Google is the one that is evil!?Who the fark uses any Cloud service as their sole repository for contact info, calendars, or to store data? Are there really a whole lot of people ignorant of basic data storage and back up procedures?
The Stealth Hippopotamus: This.I didn't know you could have a google account.Now if some touched my Amazon account.....The horror the horror
HotWingAgenda: ZeroCorpse: GWSuperfan: "My data was intact save for the last thing I'd worked on-a spreadsheet containing a client's account numbers and passwords. It seems that Google's engineers determined this single document violated policy and locked down my entire account. "I'll tell you this much- if I was a client of this asshole, and found out that he had my account # and password in a spreadsheet that he was storing on a cloud service, I'd cease to be a client right quick.I'd say Google did this guy's clients a favor.What has me a bit confused is how they found this info. Did they look at the contents of the spreadsheet and then freeze the account? Was there something in the file name that alerted them? Do they make a habit of reading the actual contents of work stored in Google Docs? Isn't there some sort of privacy issue to be concerned about here?!?!He didn't actually say that the contents of the spreadsheet was what got him suspended. Only that it's the only document Google refuses to give back, and that he needs it because it has all his client info. No explanation for why he would store all of his clients' passwords in a spreadsheet on a Google server, though.
BumpInTheNight: So in the end it turns out her spreadsheet contained login info for a client's servers and other online accounts, the client actively worked with her to make this file and put it on google drive. It must have tripped some new anti-hackery initiative where google is reading through your spreadsheets looking for sinister words like 'password'...you know just google's usual trawling through everything you store in their service, reading all your stuff and you know, the usual. Nothing to see here, just google reading your stuff again. No big.yikes, google why you so evil now?
Esroc: I can't understand why anyone would rely solely on the cloud in the first place. Cloud computing is pointless in a world where you can carry all your data on encryptable keychains that keep shrinking.
BumpInTheNight: Nope this was just a matter of the user had a spreadsheet of login info for stuff they manage and google decided that was suspicious and disabled the whole account over it. Nothing to see here, just google snooping around a person's data and decided they didn't like what they saw despite it being perfectly legit. Nothing to see at all.
steveGswine: And if you read the Terms and Conditions that Microsoft legal puts out, after working with every business in the world for a quarter century
paswa17: It would not affect me in the least.If my gmail were to shut down - no problem. Whenever I get an email, I have my account set up to automatically print, fold, stuff into an envelope, add postage, and mail to my own PO Box. That way I won't lose my data.
GWSuperfan: My money is on an algorithm scanning the data that got matched. The same way Google determines what ads to show alongside your inbox. It's all an automated system with no human intervention, so no privacy issue.
TheOmni: I'm still hoping that Google decides to return to their "Don't be evil" motto, but realistically I don't have that much hope. I'm very slowly trying to at least somewhat separate myself from my dependence on Google. I purchased a domain name so I could get my own email address. But I manage it through Google Apps and forward it to my existing gmail inbox. So that's like half a step in the right direction.
The Stealth Hippopotamus: I_Am_Weasel: If they suspended my gmail account, it would likely be months before I noticed.This.
Altair: I would lose of my ex-gf's nudes. brb, backing up now
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