If you can read this, either the style sheet didn't load or you have an older browser that doesn't support style sheets. Try clearing your browser cache and refreshing the page.

(The Consumerist)   Bad: Walmart refuses to honor price match guarantee for regular customer. Understandable: He kept buying Vanilla Diet Pepsi, which is apparently still a thing   (consumerist.com) divider line 106
    More: Fail, Diet Pepsi, Wal-Mart, Pepsi, General Patton, George S. Patton, loyalty cards, refuses  
•       •       •

4924 clicks; posted to Business » on 24 Apr 2013 at 10:24 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



106 Comments   (+0 »)
   
View Voting Results: Smartest and Funniest

Archived thread

First | « | 1 | 2 | 3 | » | Last | Show all
 
2013-04-24 12:17:11 PM

Disposable Rob: I have know idea how widespread they are nation-wide, but I'm seeing these things everywhere on the east coast now. Something like 100-150 flavor combos, depending upon set-up.

[farm3.static.flickr.com image 620x330]


I  was really excited about these when I first started seeing them. Then I started using them.  It seems like no matter what combo I get, it tastes like crap.  Every time. Every combo.  Crap.

Meh.
 
2013-04-24 12:22:47 PM

un4gvn666: No, I was talking about the debate over whether she was doing him a favor.


That still seems exceedingly petty to me. I am not a rich man, but I have to admit I'll look down on anyone who goes to the bother of price matching debates over some soda in the first place.
 
2013-04-24 12:23:42 PM

alltim: I spent a few years as a retail manager. The dude should have accepted the "favor" that the supervisor offered him and then snitched on them through the corporate website. Shiat would have started rolling downhill at the store and he would have won a cowardly but decisive victory.


I do believe there is a bit more involved in this, that this penny pincher isn't sharing.  They seem like they are a scumbag, and I would be happy to have them go someplace else.  I do not shop at Walmart, however, a situation like this would NEVER cause me to switch companies I shop at.
 
2013-04-24 12:42:38 PM

the opposite of charity is justice: Never understood price matching.  My time is worth more than arguing with a minimum wageslave over the matter.


Exactly. Most people would just think "Well, if they're willing to guarantee it, it must be true!" And not actually price check. And then make the process so cumbersome that most customers wouldn't bother, even if they did price check.

So now they've created the appearance of cheap prices, without having to actually produce.
 
2013-04-24 12:59:16 PM

Sybarite: I generally find that if a store isn't doing what I wantthey promise to do in their ads the best policy is to act like total dick.


FTFY.

/personally, I don't think he acted like a total dick.
 
2013-04-24 01:00:24 PM

hp6sa: I don't get it.  Why wouldn't he just go to Walgreens and purchase his beloved soda there?  Is it really worth the time and effort to go to Walmart to ask for a dollar (or whatever) back?


I think it's because his local walgreens' store doesn't actually carry that flavor, so he waits for a "Pepsi products sale" at Walgreens, then goes to the Wal-Mart that stocks his flavor for the discount.

That being said, this idiot loses all sympathy once he admitted that he was yelling and swearing at the cashier and slamming his hand on the counter.  If you get nowhere with the cashier, ask for the service manager.  If you can't get them to do the match, then just leave and come back later.  You've already demonstrated your willingness to go out of your way for a discount on some stupid soda so who cares?  Not to mention, he apparently had no problems doing this before, but I can guarantee he has problems from now on.
 
2013-04-24 01:00:54 PM
  For those who didn't seem to read the article and are saying, for one, why didn't he just go to Walgreens or someplace else - great job showing your lack of reading comprehension.  He stated that this (admittedly nasty) flavor is hard to find and that he has to drive to the Wal-Mart to get it.
  Second, the way he described the encounter with the clerk's supervisor sounded a bit hostile on the supervisor's part - where she said "I don't care what the website says...".  That is called confrontational language; at that point I would have felt provoked as well - remember this is transpiring in front of other people so she is now embarrassing the customer.  I am betting a lot of you would have snapped a bit too - he used more restraint than I would have by only using the word "shiat".
  Thirdly to the one(s) who said "he got his discount, why did he keep griping?" - because the manager stood there and gave him a horse-crap spiel about how she was basically doing him a favor blah blah.  They were still being confrontational.  Per company policy they were all wrong yet would not admit it.
  Lastly, all of you biatching about the dude instead of the personnel of that store's handling of this - you'd be first in line to go thermonuclear if the same thing played out for you.
/yes weirdos shop at Wal-Mart
//yes vanilla diet-coke will probably kill the guy in a couple years
///he was still right and the store was wrong.
 
2013-04-24 01:02:00 PM
I want to hate on the whiny douche I really do but quoting from Institutionalized instead makes me want to take his side. So FARK WALMART.
 
2013-04-24 01:15:23 PM
It's possible to be right and still be a douchebag.
 
2013-04-24 01:17:02 PM
Insufferable douche acts like complete farkwit to save a few pennies. Not news, consumerist.com. I'm so glad I am stable enough mentally that ill happily walk away from fruitless battles like that. To the victor goes the spoils. Gotta feel pretty good having made a massive scene for couch change. MISSION ACCOMPLISHED. FARK YA!
 
2013-04-24 01:20:03 PM
www.tamatrading.com
 
2013-04-24 01:34:12 PM
Correct me if I'm wrong, but don't most price-matching policies require that the item be in stock in the store they're price matching with?
 
2013-04-24 01:34:48 PM
One quick resolution:

"See, it's this price at Walgreen's with the loyalty card"
"Ok sir, can I see your Walgreen's loyalty card?"

Don't have one?  Then I can't match a price that you can't get.
 
2013-04-24 02:06:49 PM

Disposable Rob: Yes please: This guy seems especially douchey, even by Consumerist standards.

I was just thinking that he's probably the average Consumerist submitter, but he's being much more honest about his entitled assholishness.


Oh, maybe.  I still figured he is lying and what he really said and did was a good 30% more than what he admits to.  Just from the way he writes (to say nothing of his obsession with Vanilla Diet Pepsi) I think there's a pretty strong possibility he has some autistic or psychiatric disorder.  If you say "I politely and calmly explained..." you're probably lying.  Someone telling the truth would just say "I explained..." Just like every time someone starts a story with "I carefully pulled into traffic..." the next part of the story is invariably where they hit someone.
 
2013-04-24 02:19:06 PM
This guy sounds fat.
 
2013-04-24 02:43:22 PM
Simple solution: Ask to speak to a district or regional manager. If they deny, find their phone numbers and call them. Makes life hell for misbehaving employees.
 
2013-04-24 03:07:53 PM

arobb00: For those who didn't seem to read the article and are saying, for one, why didn't he just go to Walgreens or someplace else - great job showing your lack of reading comprehension.  He stated that this (admittedly nasty) flavor is hard to find and that he has to drive to the Wal-Mart to get it.
  Second, the way he described the encounter with the clerk's supervisor sounded a bit hostile on the supervisor's part - where she said "I don't care what the website says...".  That is called confrontational language; at that point I would have felt provoked as well - remember this is transpiring in front of other people so she is now embarrassing the customer.  I am betting a lot of you would have snapped a bit too - he used more restraint than I would have by only using the word "shiat".
  Thirdly to the one(s) who said "he got his discount, why did he keep griping?" - because the manager stood there and gave him a horse-crap spiel about how she was basically doing him a favor blah blah.  They were still being confrontational.  Per company policy they were all wrong yet would not admit it.
  Lastly, all of you biatching about the dude instead of the personnel of that store's handling of this - you'd be first in line to go thermonuclear if the same thing played out for you.
/yes weirdos shop at Wal-Mart
//yes vanilla diet-coke will probably kill the guy in a couple years
///he was still right and the store was wrong.


What about the fact that he's asking Wal-Mart to price-match Walgreen's, when Walgreen's doesn't sell the product in question? At best, the customer is in a gray area here. Combine that with cussing and raising his voice at employees and he doesn't get much sympathy from me.
 
2013-04-24 03:13:04 PM
i looked up the ad. it says a limit of 3 but also says all coke and pepsi products. maybe a case of the manager not telling the asst to have the asst only allow 3 boxes. the manager says 'i said no' and thats all. fark i hate managers that sit on their hands all day especially when the crap hits the fan. its like they enjoy seeing lower level employees get painted into a corner. i've had stores stop me from doing the buy 3 at a time over and over and use a coupon and then come back 2 minutes later and use another.
 
2013-04-24 03:16:11 PM
basicinstructions.net
This seems appropriate.
 
2013-04-24 03:17:59 PM
Any dude that thinks this tale was riveting enough to send in to Consumerist doesn't have enough going on in his life.
 
2013-04-24 03:19:36 PM

un4gvn666: I must be missing something. I have no problem with what the guy did. The Walmart supervisor was being a complete retard.

Can Fark explain to me why I should dislike this man?


The yelling was a bit much.
 
2013-04-24 03:20:46 PM

Cluckity: un4gvn666: No, I was talking about the debate over whether she was doing him a favor.

That still seems exceedingly petty to me. I am not a rich man, but I have to admit I'll look down on anyone who goes to the bother of price matching debates over some soda in the first place.


That is likely part of the reason you're not a rich man.
 
2013-04-24 03:43:48 PM

Disposable Rob: I have know idea how widespread they are nation-wide, but I'm seeing these things everywhere on the east coast now. Something like 100-150 flavor combos, depending upon set-up.

[farm3.static.flickr.com image 620x330]


Too bad you also get the flavor from the last customer's choice.
 
2013-04-24 04:03:01 PM
The customer didn't handle the situation well at all. Then again he IS a Wal-Mart shopper, so that's to be expected.

Rule 1) Don't argue with the cashier if they don't agree with you. If you have a problem you speak to someone with authority.
Rule 2) Under no circumstances should you raise your voice or use any derogatory language.
Rule 3) If an employee of a stores requests you leave -- you leave immediately -- otherwise you are trespassing.

The customer already stated at the beginning of the story that he waits for these things to come on sale. Here is what he should have done.

Step 1) Ask the manager for their full name, title and the store number. If this doesn't freak them out into helping you, continue on.
Step 2) Call Wal-Mart corporate, explain the situation in a calm manner, and give them the managers name/title/store#.
Step 3) Sit back and enjoy all the free Pepsi you'll buy when they send you a bunch of FREE customer coupons for stuff.
 
2013-04-24 04:25:03 PM
i dont even go to that site anymore, when i want a laugh i go to infowars.com and reach the comment section there..lol
 
2013-04-24 04:53:36 PM

Elzar: Jesus - Vanilla Diet Pepsi - this dude is going to get the ass cancer...


I can picture it now:

Research Scientist One: So, how are the tests going on the new additives for industrial lubricants?

Research Scientist Two: None of them really worked that well but I've got good news!

Research Scientist One: Oh yeah what's that?

Research Scientist Two: Sample 7 really tastes like Vanilla!
 
2013-04-24 05:18:28 PM
Most of the time, getting stuck in line behind a train wreck like this is annoying as hell. But at times it is as magnificent as watching head-butting mountain rams.
 
2013-04-24 05:27:58 PM
Bad etiquette.

In today's America, you don't get mad ... you get a lawyer.
 
2013-04-24 05:50:28 PM

meanmutton: That is likely part of the reason you're not a rich man.


Maybe. I've been very close to a few wealthy people, and none of them did it slowly and none of them did it through saving. They took very expensive, calculated risks that paid off or they got it from mom and dad. (or some combination of those 2)

Those are the only 2 ways I've seen to get rich, and the first one results in bankruptcy way more often than wealth.
 
2013-04-24 06:14:22 PM

FuryOfFirestorm: Cythraul: Cythraul: The Crepes of Wrath: Cythraul: I wish I could find vanilla coke regularly. I love that stuff.

1) Buy regular Coke.
2) Buy imitation vanilla extract (real extract doesn't give the same taste)
3) Mix approx 1 tsp of vanilla per 12 oz of Coke
4) Enjoy

I've done that before, and while the end product is okay, it's not quite the same. Maybe it's a placebo effect.

Actually, it wouldn't be a placebo effect, since I know what it is I'm drinking. Something on a subconscious level, at least.

Actually. it's kind of like an anti-placebo effect. A placebo is a fake drug that works because you think it will work. The fake Vanilla Coke doesn't taste like real Vanilla Coke because you know it's not the real deal.


This sounds more like The Nocebo Effect...
 
2013-04-24 06:21:06 PM

HotWingConspiracy: FuryOfFirestorm: Cythraul: I wish I could find vanilla coke regularly. I love that stuff.

Vanilla Coke is the only Coke I like. Otherwise, it's Pepsi all the way.

(There was a Vanilla Pepsi a while back, but now I can't find it, nor the Cherry Vanilla Pepsi Jazz. At least I'll always Vanilla Coke Zero to ease the pain)

[www.totaldrinks.co.uk image 300x300]

Put that in yer Pepsi and....drink it.


Or put vanilla-flavored vodak in San Pellegrino blood orange soda (or orange flavored soda of your preference). Like an alcoholic orange creamsicle soda. Yum.
 
2013-04-24 06:34:36 PM

Elzar: Jesus - Vanilla Diet Pepsi - this dude is going to get the ass cancer...


He deserves it.  I'd have have given him a trespass notice and banned him for as long as the law allowed.

/we do business only with people who are pleasant
 
2013-04-24 06:39:45 PM
Asshat managers and apparently, most people who have direct contact with the public stop listening if they don't like the words you said.

Earlier this week, I complained about all of the shiat hanging in the grocery store aisles and how it was impossible to get by, but you could see that the manager was still trying to wrap their head around the fact that I said shiat.

/shoot the messenger
 
2013-04-24 08:45:24 PM
where the fark is my vanilla dr. pepper?
cherry dr. pepper is pretty good though
go to sonic and get a vanilla dr. pepper and join the crusade
 
2013-04-24 08:58:53 PM
I will give you a dollar to get the fark out of the way so I can pay for my cheap crap.
 
2013-04-24 09:27:36 PM

ReapTheChaos: First off, why doesn't he just buy it at Walgreens? Second, if you need to haggle over 25 cents on a 12 pack of soda then perhaps you shouldn't be drinking so much soda.




Probably to save a trip. It might be far from him. Ldo
 
2013-04-24 09:56:24 PM
This dude should switch to non-caffeinated drinks.  If he's driving out of his way to save a few bucks on Pepsi he is a loser and has an addiction he needs to confront.
 
2013-04-24 10:15:38 PM

Cluckity: meanmutton: That is likely part of the reason you're not a rich man.

Maybe. I've been very close to a few wealthy people, and none of them did it slowly and none of them did it through saving. They took very expensive, calculated risks that paid off or they got it from mom and dad. (or some combination of those 2)

Those are the only 2 ways I've seen to get rich, and the first one results in bankruptcy way more often than wealth.


Huh.  Maybe we have different views of what "wealthy" means, but the people I know who are millionaires are all people who got that way through being impossibly cheap combined with making good career decisions and smart investments.
 
2013-04-24 10:23:01 PM
Sorry, this dude sounds like one of those cheap asses that smells his own socks for enjoyment. Normally I'm all about the consumerist, but this guys an arsehole.
 
2013-04-24 10:26:31 PM

Cluckity: un4gvn666: I can sort of understand this, but the store is pretty blatantly violating the corporate policy. Letting the supervisor think they're doing you a favor by not violating corporate policy wouldn't be OK with me either, I think.

You don't think it's kind of a petty thing to get all worked up about? A debate over how serious the word 'shiat' is with a farking Walmart employee?


That's actually us service industry folk's trapdoor. Bad words mean we can ditch a pain in the ass customer.
 
2013-04-24 10:54:52 PM
My solution for the customer after he becomes a pain in the ass:
1.  Honor the ad match.
2.  Tell my Pepsi guy to stop bringing in Diet Vanilla Pepsi.
3.  Sacrifice $10 a month in Diet Vanilla Pepsi sales for a little peace of mind.
 
2013-04-24 11:40:47 PM
While the store may have been wrong about not price matching what they should have, the point I take from this is that they agreed to do it ANYWAY and the customer decided to be a dick about it. In my world, when someone says they'll do something, I don't tell them they better lick my shoes clean while they do it, I just accept that they said they'd do what I wanted in the first place.
 
2013-04-25 12:04:29 AM
She replied by repeating "sir" over and over again louder and louder. Finally I slammed my hand down on the counter and said loudly, "You need to get away from me."

... Or what? He'll continue making violent threats and damaging their property until the cops arrive, at which point he'll get to suck on a taser? I'm okay with that.
 
2013-04-25 01:14:11 AM
What a douche.
 
2013-04-25 03:13:38 AM

SBinRR: My solution for the customer after he becomes a pain in the ass:
1.  Honor the ad match.
2.  Tell my Pepsi guy to stop bringing in Diet Vanilla Pepsi.
3.  Sacrifice $10 a month in Diet Vanilla Pepsi sales for a little peace of mind.


25.media.tumblr.com
 
2013-04-25 03:22:14 AM

Disposable Rob: I have know idea how widespread they are nation-wide, but I'm seeing these things everywhere on the east coast now. Something like 100-150 flavor combos, depending upon set-up.

[farm3.static.flickr.com image 620x330]


Just saw a job posting for a software developer at the company that makes those for Coke. Might apply just so I can sneak in some sort of easter egg.

/Loved watching the faces of Home Depot employees when I use to be able to pull up Solitaire on their ordering/signage machines.
 
2013-04-25 08:19:00 AM

HellRaisingHoosier: The customer didn't handle the situation well at all. Then again he IS a Wal-Mart shopper, so that's to be expected.

Rule 1) Don't argue with the cashier if they don't agree with you. If you have a problem you speak to someone with authority.
Rule 2) Under no circumstances should you raise your voice or use any derogatory language.
Rule 3) If an employee of a stores requests you leave -- you leave immediately -- otherwise you are trespassing.

The customer already stated at the beginning of the story that he waits for these things to come on sale. Here is what he should have done.

Step 1) Ask the manager for their full name, title and the store number. If this doesn't freak them out into helping you, continue on.
Step 2) Call Wal-Mart corporate, explain the situation in a calm manner, and give them the managers name/title/store#.
Step 3) Sit back and enjoy all the free Pepsi you'll buy when they send you a bunch of FREE customer coupons for stuff.


You sound like you work at Walmart, I'm so sorry for you.
 
2013-04-25 08:27:17 AM
He lost me at "Thanks Mom."

I really wanted to stand up for this guy and bring out my anti-walmart pitchfork but those two words ended it. You've won the battle no need to get snarky about it. The supervisor had a right to ask him to leave and frankly when he slammed his hand down I would have left and called the cops. Then (as mentioned before) called my supplier and requested no more DVP.

Up until then I was digging up some torches and dusting off the pitchfork. Grr.
 
2013-04-25 09:28:55 AM
I'm sorry - are we arguing that shiat isn't bad language now?

He could have done the same thing with the same end result all while being polite. Although, acting like an adult is probably too much to ask from some people.
 
2013-04-25 09:47:14 AM
Consumerist stories are like Penthouse forum for douchebags.
 
Displayed 50 of 106 comments

First | « | 1 | 2 | 3 | » | Last | Show all

View Voting Results: Smartest and Funniest


This thread is archived, and closed to new comments.

Continue Farking
Submit a Link »






Report