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(Washington Post)   TurboxTax goes down hours before tax deadline   (washingtonpost.com) divider line 60
    More: Fail, TurboTax  
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7054 clicks; posted to Main » on 15 Apr 2013 at 11:24 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-04-15 11:26:23 AM
Did EA buy Intuit?
 
2013-04-15 11:26:50 AM
The FAIL is on the people scrambling to file on the last possible day.  I don't blame Intuit here... well, not completely anyways. :)
 
2013-04-15 11:26:51 AM
Two of the post offices in Orlando had their computers get lightning-struck yesterday, and they're still down.
 
2013-04-15 11:27:34 AM
programmers suck.  they don't do enough amphetamines
 
2013-04-15 11:28:13 AM
Good thing I did mine on paper.

/one of those weirdos who kind of likes doing his taxes
//like bartlett  http://www.youtube.com/watch?v=Sh_fhTszjiU
 
2013-04-15 11:30:02 AM
TurboTax goes down almost every year on tax day.  Or the backend processing/communication with the IRS gets hosed.  A few years back you could have submitted your taxes a couple days late and they still would have been accepted as on-time due to such a breakdown.  Of course they kept this as best a secret as they could...
 
2013-04-15 11:31:32 AM
upload.wikimedia.org
 
2013-04-15 11:31:39 AM
I sprung for the actual TurboTax app to do them offline (it e-files at the end). As a web developer myself, I know better than to just trust critical sites under abnormally heavy load. :)
 
2013-04-15 11:37:46 AM
I forgot that I hadn't submitted them (despite DOING them a month ago) via turbo tax last night.

I'm *pretty sure* they submitted. It said they did. And when I got back in to check, it said that they *had* been filed...
 
2013-04-15 11:37:52 AM
i.picasion.com

"Oops"
 
2013-04-15 11:39:08 AM
what's TurboxTax i only heard of Turbotax
 
2013-04-15 11:40:09 AM

FarmBoy: The FAIL is on the people scrambling to file on the last possible day.  I don't blame Intuit here... well, not completely anyways. :)

 
2013-04-15 11:40:18 AM

xsarien: I sprung for the actual TurboTax app to do them offline (it e-files at the end). As a web developer myself, I know better than to just trust critical sites under abnormally heavy load. :)


I did it online.  But then, I did it a month ago, so....
 
2013-04-15 11:41:53 AM
I started doing the TurboTax online thing, paid 35 bucks for the "basic" version, then realized it was BS and tried to downgrade to the free version. This is not possible to do.  After 20 minutes of trying to take back one errant mouse click I quit TurboTax altogether and used H&R Block's web thingy.
 
2013-04-15 11:42:01 AM
I thought only the rich paid taxes. They wouldn't be so common as to use TurboTax.
 
2013-04-15 11:42:07 AM
I use an accountant.  A real one.  Not H&R block.  Doesn't cost that much.  Had my taxes done at the end of January.  Got my return two weeks later. Period.
 
2013-04-15 11:42:54 AM
Foolish people. Now they'll incur the penalties with the compound interest and the wrath and the truncheons.
 
2013-04-15 11:49:58 AM
If for some reason, like me, you had to paper file and lost your W2, it's possible to print out a copy through Turbotax (but not through the website for some stupid reason). Download the actual application and it will allow you to export your W2 to PDF and be on your merry way. Why it doesn't just print that out at the same time is a mystery to me.
 
2013-04-15 11:57:50 AM
People can still file their taxes today. Today is the tax deadline. Still many hours left to go.
 
2013-04-15 11:59:24 AM

Farce-Side: I use an accountant.  A real one.  Not H&R block.  Doesn't cost that much.  Had my taxes done at the end of January.  Got my return two weeks later. Period.


Good for you.  But for those of us with investment income you can't even do your taxes until March because you don't get your 1099-DIVs and 1099-Bs until the end of February.
 
2013-04-15 12:01:00 PM
THANKS, OBAMA!
 
2013-04-15 12:04:27 PM

Farce-Side: I use an accountant.  A real one.  Not H&R block.  Doesn't cost that much.  Had my taxes done at the end of January.  Got my return two weeks later. Period.


I thought about doing that but the price I was quoted was $500-600.  I went back to TurboTax.
 
2013-04-15 12:05:05 PM

miss diminutive: Foolish people. Now they'll incur the penalties with the compound interest and the wrath and the truncheons.


mmm luncheons
 
2013-04-15 12:05:17 PM

Jon iz teh kewl: what's TurboxTax i only heard of Turbotax


It's the one that runs on the Intertnet.
 
2013-04-15 12:09:44 PM

Slybri: I started doing the TurboTax online thing, paid 35 bucks for the "basic" version, then realized it was BS and tried to downgrade to the free version. This is not possible to do.  After 20 minutes of trying to take back one errant mouse click I quit TurboTax altogether and used H&R Block's web thingy.


I used to use taxact but one year (well, about a decade ago) I did the same return using both that and turbotax, and I somehow ended up getting more money even with the higher Intuit fees.

Also nowadays my employer generally gives me a good coupon for using TurboTax, on top of the discount that Intuit gives for filing a few weeks before the deadline (to help avoid these last minute meltdowns). So it's really not something I give a lot of thought to.

Plus, tax preparation fees are tax deductible (though I don't always make little enough to claim it)
 
2013-04-15 12:11:40 PM

Slybri: I started doing the TurboTax online thing, paid 35 bucks for the "basic" version, then realized it was BS and tried to downgrade to the free version. This is not possible to do.  After 20 minutes of trying to take back one errant mouse click I quit TurboTax altogether and used H&R Block's web thingy.


So you farked up.

And blame everyone else.

And then refuse to use the software you purchased.

Because that somehow makes things better.

Unless you didn't purchase it and instead clicked the wrong link, which you can reverse.
 
2013-04-15 12:11:44 PM

Snarfangel: Jon iz teh kewl: what's TurboxTax i only heard of Turbotax

It's the one that runs on the Intertnet.


the intranet?

cause there's only boring shiat on there
 
2013-04-15 12:15:08 PM

Slybri: I started doing the TurboTax online thing, paid 35 bucks for the "basic" version, then realized it was BS and tried to downgrade to the free version. This is not possible to do.  After 20 minutes of trying to take back one errant mouse click I quit TurboTax altogether and used H&R Block's web thingy.


I'm sure you boss at H&R Block will appreciate it.
 
2013-04-15 12:16:05 PM

Jon iz teh kewl: what's TurboxTax i only heard of Turbotax


I use TurbotAx, the fish cleaver.
 
2013-04-15 12:17:44 PM

Morgellons: Jon iz teh kewl: what's TurboxTax i only heard of Turbotax

I use TurbotAx, the fish cleaver.


LOOK I TRIED "AXING" YOU A QUESTINO YOU COULD HAVE AT LEAST ANSWERED
 
2013-04-15 12:25:47 PM
I filed in February.  Stop procrastinating and you don't have to panic when a website crashes.
 
2013-04-15 12:26:28 PM

PanicMan: Farce-Side: I use an accountant.  A real one.  Not H&R block.  Doesn't cost that much.  Had my taxes done at the end of January.  Got my return two weeks later. Period.

I thought about doing that but the price I was quoted was $500-600.  I went back to TurboTax.


Yea thats way more than I pay.

Pincy: Farce-Side: I use an accountant.  A real one.  Not H&R block.  Doesn't cost that much.  Had my taxes done at the end of January.  Got my return two weeks later. Period.

Good for you.  But for those of us with investment income you can't even do your taxes until March because you don't get your 1099-DIVs and 1099-Bs until the end of February.


You need to diversify your bonds, ninja.
 
2013-04-15 12:27:50 PM
"We're having problems with TurboTax online. We're in process bringing back the experience u expect. Updates 2 follow,"

Because nothing inspires confidence in a professional setting quite like using text speak.
 
2013-04-15 12:28:08 PM

Slybri: I started doing the TurboTax online thing, paid 35 bucks for the "basic" version, then realized it was BS and tried to downgrade to the free version. This is not possible to do.  After 20 minutes of trying to take back one errant mouse click I quit TurboTax altogether and used H&R Block's web thingy.


So you paid for software, then paid someone to do the same thing as the software you paid for because you didn't like that you paid for the software? The hell?
 
2013-04-15 12:29:10 PM
21st Century equivalent of waiting in lines of cars and people at the Post Office, reduced to 10 minutes?

/the poor dears

//only did the P.O. last-minute thing once, and was scarred by the experience
 
2013-04-15 12:31:16 PM

Moonfisher: I filed in February.  Stop procrastinating and you don't have to panic when a website crashes


I owe the feds 4 grand, so forgive me if I'm not in that much of a hurry to write that check.
 
2013-04-15 12:36:34 PM

Jizz Master Zero: Slybri: I started doing the TurboTax online thing, paid 35 bucks for the "basic" version, then realized it was BS and tried to downgrade to the free version. This is not possible to do.  After 20 minutes of trying to take back one errant mouse click I quit TurboTax altogether and used H&R Block's web thingy.

So you paid for software, then paid someone to do the same thing as the software you paid for because you didn't like that you paid for the software? The hell?


Whoops, okay, read it wrong. So you paid for software, then used someone else's free software because you didn't like that you paid for soft...okay, you know what? Still makes no sense.
 
2013-04-15 12:38:40 PM

tyndiesrntr: Moonfisher: I filed in February.  Stop procrastinating and you don't have to panic when a website crashes

I owe the feds 4 grand, so forgive me if I'm not in that much of a hurry to write that check.


You can e-file early and hold off on your payment until 4/15.
 
2013-04-15 12:42:15 PM

buckeyebrain: "We're having problems with TurboTax online. We're in process bringing back the experience u expect. Updates 2 follow,"

Because nothing inspires confidence in a professional setting quite like using text speak.


Yeah, I know. I was going to grant them a LITTLE bit of leeway because I figured they shortened it to the Twitter length limit, but... no, they had more than 20 characters leeway.

Jizz Master Zero: Whoops, okay, read it wrong. So you paid for software, then used someone else's free software because you didn't like that you paid for soft...okay, you know what? Still makes no sense.


I think it's that TurboTax doesn't charge you until you actually file, but it asks you which version you want to use at the start. My interpretation is that he said he was going to use the pay version, used it for a bit, decided he wanted to change that decision, couldn't find out how, and bailed on it as a result.
 
2013-04-15 12:53:49 PM
Who would use an obvious knock off like TurboxTax?

/Really?  I'm the first?
 
2013-04-15 01:14:19 PM
fark turbotax.   freetaxusa.com costs nothing (or an optional 5 bucks) and that includes most tax forms people use (including a schedule c).
 
2013-04-15 01:14:40 PM
"I think I found your problem..."

25.media.tumblr.com
 
2013-04-15 01:16:33 PM
TurboTax has been fail since the DRM debacle. That's when I dropped it - don't miss it at all. They're the EA of Tax Prep software.
 
2013-04-15 01:24:30 PM
The only reason I use TurboTax is because my father gets the new edition every year and doing it at his house for free is cheaper than H&R Block and less stressful than going to a no-name CPA looking to get me audited with fake deductions because they get a percentage of the return.

After one year of waiting for an hour at the post office to make sure my taxes got postmarked on the 15th, I send them a couple of weeks before the deadline every year now. This SHOULD be a mistake people only make once, but next year, we'll hear about a whole new bunch of morons (including a good portion of the previous year's morons) waiting until the last second and then blaming their tools for the fact that they have poor planning skills.
 
2013-04-15 01:33:48 PM
Doing your taxes yourself is like taking a sh-t.
Anyone can do it, and if it gets hard just work it out with a pencil and paper.
 
2013-04-15 01:52:25 PM
I had a coworker biatching about all the money they owed to the government.

Then I recalled a previous conversation about how her and her husband had set up a fake business and just claimed everything as a deduction, which they thought was "brilliant".

I told her she was going to prison.
 
2013-04-15 02:01:42 PM

Jon iz teh kewl: Snarfangel: Jon iz teh kewl: what's TurboxTax i only heard of Turbotax

It's the one that runs on the Intertnet.

the intranet?

cause there's only boring shiat on there


The interMnet.

/resMpect
 
d23 [TotalFark]
2013-04-15 02:04:41 PM
i.imgur.com

I did my taxes in January.
 
2013-04-15 02:26:44 PM
I'd have been happier if it stayed down until after the deadline.

This is why you don't wait until the last possible moment when it comes to anything. S*** will go wrong, and you have no wiggle room.
 
2013-04-15 02:38:53 PM

RottNDude: A few years back you could have submitted your taxes a couple days late and they still would have been accepted as on-time due to such a breakdown.  Of course they kept this as best a secret as they could...


I'm actually somewhat surprised that they'd do this, as it's not the federal government's concern whether a private company's servers go down, especially since there are a multitude of alternative filing methods, plus more than adequate advance time to have one's return completed.
 
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