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A few weeks back, it was a friend of mine's birthday, so we got together and bought tickets to see Stephen Hawking for his present.
Well, for whatever reason, Stephen Hawking couldn't make the show (it was supposed to have a live question/answer session and my friend is a huge fan of his and has a Physics degree). The venue said instead that they were going to show a prerecorded video of him instead (tickets cost us $75 per person for bad seats).
So, we tried to get a refund (no luck), then tried to do a chargeback (no luck).