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(NBC Chicago)   Chase Bank customers temporarily see '0' balance after computers are accidentally set to "inevitable forecasting"   (nbcchicago.com) divider line 85
    More: Fail, Chase Bank, checking accounts, customers, predictions  
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7064 clicks; posted to Main » on 22 Mar 2013 at 9:43 AM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-03-22 08:33:21 AM  
What is this, Cyprus?
 
2013-03-22 09:51:22 AM  
Bad: I'm a Chase customer
Good: I only had twelve cents in my account as of a week ago, so worse case, I lost twelve cents.
 
2013-03-22 09:51:50 AM  
fc02.deviantart.net
 
2013-03-22 09:57:02 AM  
silver coins, 12ga shells, canned soup and tampons are the only curreny that retains value
 
2013-03-22 10:11:19 AM  
I'm sure they went ahead and bounced a few million checks before the error was corrected. You know, for the lulz (and the fees).

/Chase customer.
//Started out with Heritage National Bank, about 20 names ago...
 
2013-03-22 10:21:05 AM  

MemeSlave: silver coins, 12ga shells, canned soup and tampons are the only curreny that retains value


Lest we forget bottlecaps.
 
2013-03-22 10:22:55 AM  
www.splittinghairs.org

"What do you mean the bank's out of money!?"
 
2013-03-22 10:23:53 AM  

MemeSlave: silver coins, 12ga shells, canned soup and tampons are the only curreny that retains value


Precious metals: lead, brass, copper, gold, silver.
 
2013-03-22 10:24:21 AM  
It's a shame this didn't wipe out mortgage data.  I could use the extra cashflow.
 
2013-03-22 10:33:28 AM  

jigger: [fc02.deviantart.net image 625x352]


Beat me to it...first thought I had
 
2013-03-22 10:33:56 AM  
I couldn't believe the comments on one of the stories covering this event. Practically everyone acting like this was a "test run" to see if the government could get away with taking people's savings and to get people "used to" bank errors so they wouldn't fight back when the government confiscates your savings.

Sigh. Yes, welcome to the internet and all that.
 
2013-03-22 10:41:58 AM  

dukeblue219: I couldn't believe the comments on one of the stories covering this event. Practically everyone acting like this was a "test run" to see if the government could get away with taking people's savings and to get people "used to" bank errors so they wouldn't fight back when the government confiscates your savings.

Sigh. Yes, welcome to the internet and all that.


Cyprus is the test run for that
 
2013-03-22 10:44:34 AM  

awalkingecho: MemeSlave: silver coins, 12ga shells, canned soup and tampons are the only curreny that retains value

Lest we forget bottlecaps.


So are you guys saying my Pogs™ are worthless?

www.thingsofmyinterest.com
 
2013-03-22 10:45:01 AM  
In other news:
Thousands of Chase Bank customers shait themselves today.
 
2013-03-22 10:47:53 AM  
I would never do business with Chase if I had the option.  My mortgage to sold to Chase so I would LOVE to see a zero balance.

/ selling debt should be illegal
// yes I would GLADLY pay higher interest rates for the extra stability
 
2013-03-22 10:53:37 AM  
My only Chase account is my mortgage so a zero balance would be kinda cool.
 
2013-03-22 10:53:55 AM  
bbsimg.ngfiles.com
How much like it? Was it the same cash?
 
2013-03-22 10:57:26 AM  
I've had this happen before.  ZOMG WHAT THE HELL!! AAHHHHHHHH
*pick up phone*
BANK! MY MONEY IS GONE.
It's okay sir, the system is doing an update, things are wonky.  It'll be fixed by the end of the day.
Oh, okay.
 
2013-03-22 11:00:47 AM  
Considering that another company made an unauthorized withdrawal from my account and put me $900 in the hole, a zero balance would look quite nice.

/And yes, it was fixed
//Stupid company went to the WRONG account for withdrawal
 
2013-03-22 11:02:26 AM  

dragonchild: I would never do business with Chase if I had the option.  My mortgage to sold to Chase so I would LOVE to see a zero balance.

/ selling debt should be illegal
// yes I would GLADLY pay higher interest rates for the extra stability


I wouldn't agree with making the sale of defaulted debt illegal, but THIS otherwise.
 
2013-03-22 11:04:01 AM  
After Chase charged my savings account $60 in fees, I decided I'd never get that money back through interest, so I cashed out.  Fark Chase and their "inactiviy" fees ... no shiat it's inactive ... it's a god damn emergency savings account ...

Fark Chase ... fark them hard ...
 
2013-03-22 11:13:54 AM  

Abe Vigoda's Ghost: awalkingecho: MemeSlave: silver coins, 12ga shells, canned soup and tampons are the only curreny that retains value

Lest we forget bottlecaps.

So are you guys saying my Pogs™ are worthless?

[www.thingsofmyinterest.com image 620x465]


Anything that dissolves in water in weeks or less would be considered worthless as a currency.

/now salt... that would be valuable in barter terms
 
2013-03-22 11:17:24 AM  
Again? A couple years ago they double-reported all debits.
 
2013-03-22 11:23:12 AM  
{Shakes 8-ball of IT excuses}

No, there's no problem outsourcing.  Why, is there a problem?
1.bp.blogspot.com
 
2013-03-22 11:25:53 AM  
Nice one on the headline subby. +1
 
2013-03-22 11:28:35 AM  
I wonder what evidence just disappeared.
 
m00
2013-03-22 11:30:06 AM  
Thanks, 0bama.
 
2013-03-22 11:37:35 AM  
I have my car loan through them. I'd love to see a zero balance on that (halfway home next month!).
 
2013-03-22 11:37:55 AM  

dukeblue219: I couldn't believe the comments on one of the stories covering this event. Practically everyone acting like this was a "test run" to see if the government could get away with taking people's savings and to get people "used to" bank errors so they wouldn't fight back when the government confiscates your savings.

Sigh. Yes, welcome to the internet and all that.


So their theory is that keeping the interest rate at 0% for a decade or more wasn't enough of a kick to the groin for people that have money in savings.

So not saving and spending beyond our means got us here and punishing people that save will get us out.
 
m00
2013-03-22 11:40:38 AM  
I think what will happen is that interest rates will go negative. Which means you get paid by the government for borrowing money. Of course, we have to be very careful about who we pay to take loans, so only certain institutions -- banks, wall street, lobbyists, the super-wealthy, will be able to take advantage of this economy-saving idea.
 
2013-03-22 11:41:57 AM  

hogans: It's a shame this didn't wipe out mortgage data.  I could use the extra cashflow.


No kidding.  Chase just bought my mortgage.

//Hoping I can refi at my credit union.
 
2013-03-22 11:49:44 AM  
I feel much better knowing that this was ostensibly caused by internal error and not some nefarious hackers.  I mean, bank employees are some of the most honest, trustworthy people in the world.
 
2013-03-22 11:49:58 AM  

dukeblue219: I couldn't believe the comments on one of the stories covering this event. Practically everyone acting like this was a "test run" to see if the government could get away with taking people's savings and to get people "used to" bank errors so they wouldn't fight back when the government confiscates your savings.

Sigh. Yes, welcome to the internet and all that.


The government already confiscated your money and gives it to the banks.  They used to use it to run things like the post office but there's no personal gain in it for Congress.
 
2013-03-22 12:06:54 PM  

MemeSlave: silver coins, 12ga shells, canned soup and tampons are the only curreny that retains value


Toilet paper.
 
2013-03-22 12:20:16 PM  

dv-ous: MemeSlave: silver coins, 12ga shells, canned soup and tampons are the only curreny that retains value

Toilet paper.


I've been stockpiling milk, eggs, and bread for the past five years, so I'm all set.

/That reminds me, I should go check the storage crate.
 
2013-03-22 12:27:02 PM  

dragonchild: I would never do business with Chase if I had the option.  My mortgage to sold to Chase so I would LOVE to see a zero balance.

/ selling debt should be illegal
// yes I would GLADLY pay higher interest rates for the extra stability


Our mortgage was not sold to Chase.  Our mortgage was sold to Freddie Mac.  Our mortgage servicer was changed to Chase.

/dumbhusbandposter
//they still suck though
 
2013-03-22 12:27:23 PM  

Great Janitor: Bad: I'm a Chase customer
Good: I only had twelve cents in my account as of a week ago, so worse case, I lost twelve cents.


But they charged you $30 to reset the system and recover that 12 cents.

Then, of course, you have a negative balance, so they charged you another $30.

Then, of course, you have a negative balance, so they charged you another $30.

Then, of course, you have a negative balance, so they charged you another $30.

Then, of course, you have a negative balance, so they charged you another $30.

Then, of course, you have a negative balance, so they charged you another $30.

Then, of course, you have a negative balance, so they charged you another $30.......
 
2013-03-22 12:33:29 PM  
had this happen, figured some poor it flunky needed to be hit with a bat.
 
2013-03-22 12:49:09 PM  
I can't complain too much about Chase. Whenever we've had issues, they've dealt with us very fairly - that includes the couple of times our teenage son stole money using my wife's debit card (yes, I know.... my wife is much better about purse security now).

Banks in general suck these days. They are more like cash systems than banks. Might as well just go full PayPal.
 
2013-03-22 12:58:18 PM  

dragonchild: I would never do business with Chase if I had the option.  My mortgage to sold to Chase so I would LOVE to see a zero balance.

/ selling debt should be illegal
// yes I would GLADLY pay higher interest rates for the extra stability


Why should selling debt be illegal?
 
2013-03-22 01:02:09 PM  
Temporarily?  Lucky ba$tard$.
 
2013-03-22 01:04:13 PM  
i write software for a bank larger than Chase, man I'd hate to have to be on the call explaining that screw up.
 
2013-03-22 01:05:30 PM  

Just Another OC Homeless Guy: But they charged you $30 to reset the system and recover that 12 cents.


One of the lesser-known provisions in the Dodd-Frank bill (I think it was that one - one of the big bank reform bills) was that banks could no longer process your debits first. They would, in the past, apply all your debits first, then if you had a negative balance they'd ding you $25/30, then process any credits. Now, they have to process your credits first.

I wonder how much they lost in overdraft fees the first full year after the bill passed compared with the first full year before.

// now there's just "because" fees
// "Why are you charging me this fee?" "Because."
 
2013-03-22 01:30:35 PM  

chasd00: i write software for a bank larger than Chase, man I'd hate to have to be on the call explaining that screw up.


blame it on the cloud and big data
 
2013-03-22 01:32:16 PM  

Just Another OC Homeless Guy: Great Janitor: Bad: I'm a Chase customer
Good: I only had twelve cents in my account as of a week ago, so worse case, I lost twelve cents.

But they charged you $30 to reset the system and recover that 12 cents.

Then, of course, you have a negative balance, so they charged you another $30.

Then, of course, you have a negative balance, so they charged you another $30.

Then, of course, you have a negative balance, so they charged you another $30.

Then, of course, you have a negative balance, so they charged you another $30.

Then, of course, you have a negative balance, so they charged you another $30.

Then, of course, you have a negative balance, so they charged you another $30.......


while ($balance < 0) {
  $balance = $balance - 30;
}
 
2013-03-22 01:38:52 PM  

WorkingInParadise: I'm sure they went ahead and bounced a few million checks before the error was corrected. You know, for the lulz (and the fees).

/Chase customer.
//Started out with Heritage National Bank, about 20 names ago...


I wouldn't put it past them.

My bank was also bought by Chase and they issued me a Visa card. About 2 months later I tried to use it to buy $10 worth of Chinese food. DECLINED. So I call them up and they say that I hadn't paid my bill. In fact, I had put a check in the mail, but maybe - just maybe this was the first time the post office ever failed to deliver a check I had sent to a creditor.

So, I got it all straightened out but 6 months later the same farking thing happens and this time they don't forgive the interest and late fees. FARK CHASE. There's no way in hell I'm going to believe that the only 2 pieces of mail that I have sent that got "lost" were both checks to pay off my Chase Visa card and both within 6 months of each other.

Both checks were put in mailboxes with several other payments to other creditors, none of which got "lost". AFAIK, the post office has never failed to deliver anything else I have sent and I definitely would have noticed if it was a bill I was trying to pay.

Chase is a criminal organization and the people who run it should be in prison.
 
2013-03-22 01:42:48 PM  
Not to worry.

That was DHS just getting their feed installed.

Don't worry about their ability to monitor all your transactions, they aren't after YOU.  Also, they'll put back anything they borrow in the form of tax credits for welfare recipients.
 
2013-03-22 01:45:38 PM  
Screw banks.

The last one I with made it impossible to get into my online account, literally.  Set up a username/password on my account number then never provided it to me, so I could never access it.  Their phone system reported only the available balance, not taking into account pending charges.  They held onto three weeks worth of pending charges, then slammed my account when it was low, dragging my account over $1000 into the negative with their NSF fees.  I called to complain, as per our register we should have been able to cover the charges, but as we hadn't gotten a statement yet we had no way to reconcile and make sure shiat wasn't missed.  They offered to reverse one charge, nothing else.

Turns out it was an undisclosed 'maintenance fee' because I was short of the $500 in deposits per month, then those pending charges were pushed while it was too low to accommodate the largest, then the NSF fee came out for that, then rinse and repeat for profit.

Been on a pre-paid debit card since then, no damn hassles, and no fees.  There's even fee-less ATMs I can use.
 
2013-03-22 01:46:45 PM  

Abe Vigoda's Ghost: awalkingecho: MemeSlave: silver coins, 12ga shells, canned soup and tampons are the only curreny that retains value

Lest we forget bottlecaps.

So are you guys saying my Pogs™ are worthless?

[www.thingsofmyinterest.com image 620x465]


Oh god, that hit me right in my childhood.
 
2013-03-22 01:54:35 PM  
Big whoop. That happens to me at least twice a month. Well, not the bank error part, but the $0 balance part.
 
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