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(The Consumerist)   Acer laptops now feature exciting exploding battery feature   (consumerist.com) divider line 84
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6714 clicks; posted to Main » on 14 Mar 2013 at 1:59 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-03-14 03:04:38 PM
I am so glad that I bought a laptop that gets a charge from an induced current through relative motion between a magnet and a coil. i just have to remember not to turn it over and shake it or I lose everything on the screen.

The two knob information entry system is nice too.
 
2013-03-14 03:05:41 PM

ISO15693: The whole premise of a battery is to take energy and concentrate it into a small space, in a form that makes it easy to release later

This is also very near the definition of a bomb. The main difference is that in a battery the release is supposed to be slow and controlled, instead of fast and uncontrolled.

Batteries are just slow, controllable bombs, except when control is lost. Then they are just bombs.

Body fat is another strategy to take energy and concentrate it into a small space, in a form that makes it (ostensibly) easy to release later. When that control is lost, musicians (especially drummers) can likewise spontaneously combust.


Most of the drummers I've worked with had spontaneously combusted long ago.
 
2013-03-14 03:06:03 PM
Allow myself to introduce myself
 
2013-03-14 03:06:52 PM

chevydeuce: Never had an exploding battery issue, but my old Acer laptop would get extremely hot on the bottom side...not scalding hot mind you, but hot enough that it was uncomfortable on the legs if I were sitting with it on my lap...even through jeans.  Happened pretty much from the time it was new.

/eventually got a bigger, badder Dell which doesn't roast the twig and berries at all..


I am not a fan of laptops for pretty much that reason.
art.penny-arcade.com
 
2013-03-14 03:10:02 PM
Subby said feature twice.
 
2013-03-14 03:17:30 PM

Banned on the Run: Subby said feature twice.


Laptops now feature features. It's the future.
 
2013-03-14 03:20:55 PM

tothekor: pkrzycki: feature feature repeated word is repeated word

There's no sense writing that. A mod will come along and fix the headline only making you look stupid.


Aaaaaaaand done.
 
2013-03-14 03:28:56 PM
Going to be in the market for a lap top soon shall be passing on an acer.
 
2013-03-14 03:32:00 PM

TNel: Batteries fail and when they do they explode... news at 11.  All batteries have this chance, more so when we want the cheapest price possible.


Not true, not even remotely true.  There are a lot of different kind of batteries.  Most batteries "fail safe", meaning they do not tend to explode.  Your car battery, the one in your phone, the one in your remote control.  Those are pretty much all fail safe.

However, the battery in the trackpad (removable) is a LiPo.  These DO tend to explode when they aren't properly handled/charged.  There is a reason LiPo isn't used for phones, even though it's faster charging and more power for the size/weight.

The real joke here, if ACER sends the guy a replacement unit, but not a replacement laptop, the charging circuit which has already failed to work correctly with fail again and blow up yet another battery.
 
2013-03-14 03:38:33 PM
Satanic_Hamster: It was the battery for the wireless trackpad, not for the laptop.

Also his complaint says it "exploded then bulged", which is it?  My guess is "stopped working, looked bulged out".

IANAL but this seems to be stepping the line into slander, if the "laptop battery" did not "explode".
 
2013-03-14 03:40:43 PM
Knows a thing or two about batteries..

www.totalprosports.com
 
2013-03-14 03:48:23 PM

IRQ12: Satanic_Hamster: It was the battery for the wireless trackpad, not for the laptop.

Also his complaint says it "exploded then bulged", which is it?  My guess is "stopped working, looked bulged out".



i48.tinypic.com

Hyperbole from the Consumerist? Say it ain't so.
 
2013-03-14 03:49:13 PM
Acer?  Like, the computer company from the 1990s?

When is the Consumerist going to warn me that CD packages are hard to open?
 
2013-03-14 03:55:03 PM
All the Indians up north used Acer Ferraris purchased at the local Radio Shack

encrypted-tbn2.gstatic.com

Acer  ≠ Ferrari in my opinion
 
2013-03-14 03:57:44 PM

Kahabut: TNel: Batteries fail and when they do they explode... news at 11.  All batteries have this chance, more so when we want the cheapest price possible.

Not true, not even remotely true.  There are a lot of different kind of batteries.  Most batteries "fail safe", meaning they do not tend to explode.  Your car battery, the one in your phone, the one in your remote control.  Those are pretty much all fail safe.

However, the battery in the trackpad (removable) is a LiPo.  These DO tend to explode when they aren't properly handled/charged.  There is a reason LiPo isn't used for phones, even though it's faster charging and more power for the size/weight.

The real joke here, if ACER sends the guy a replacement unit, but not a replacement laptop, the charging circuit which has already failed to work correctly with fail again and blow up yet another battery.


You really want to tell me that cell phone batteries don't explode?  Do you really need me to google that for you?  I like how you say "Not even remotely true" then say "do not tend to".  Those 2 statements do not go hand in hand.  Cell batteries can explode and those cheap knockoffs have a higher chance of exploding.  Car batteries can explode also but usually someone has to do something stupid to make them explode.
 
2013-03-14 04:00:38 PM

Kahabut: TNel: Batteries fail and when they do they explode... news at 11.  All batteries have this chance, more so when we want the cheapest price possible.

Not true, not even remotely true.  There are a lot of different kind of batteries.  Most batteries "fail safe", meaning they do not tend to explode.  Your car battery, the one in your phone, the one in your remote control.  Those are pretty much all fail safe.

However, the battery in the trackpad (removable) is a LiPo.  These DO tend to explode when they aren't properly handled/charged.  There is a reason LiPo isn't used for phones, even though it's faster charging and more power for the size/weight.

The real joke here, if ACER sends the guy a replacement unit, but not a replacement laptop, the charging circuit which has already failed to work correctly with fail again and blow up yet another battery.


Don't tell Bill that, he is a customer and he knows best!

Abe Vigoda's Ghost: IRQ12: Satanic_Hamster: It was the battery for the wireless trackpad, not for the laptop.

Also his complaint says it "exploded then bulged", which is it?  My guess is "stopped working, looked bulged out".


[i48.tinypic.com image 850x817]

Hyperbole from the Consumerist? Say it ain't so.


I would say it was hyperbole if they described it in such a way as pictured, but I would be a bit miffed it a person was saying my product explodes/exploded when it didn't, considering:

grimlock1972: Going to be in the market for a lap top soon shall be passing on an acer.

 
2013-03-14 04:11:35 PM
I bought an Acer laptop, scanner and a bunch of other crap from CompUSA in 2004.

They promised $400 in rebates on a $985 sale, then gave me all sorts of sh*t about paying them.  Eventually I said: "Look you chickenshirted MF, you either pay or I will see you in court!"

They paid---and three days later, the main brain of my hard drive cratered, erasing all my information.  And where was my receipt?  In side the hard drive, of course!

I always figured they got some kind of a worm they put in your machine, to screw you up if you try to make them be honest.
 
2013-03-14 04:15:41 PM

payattention: All I can say is my Acer Aspire One with the 10.5 screen and the big 7 hr battery is doing just fine. It was a demo that my employer wanted to get along with their smaller unit with an 8 inch screen to see if they could do the job we needed. We got them in 2009. By 2010, the boss went with a standard 15 inch Lenovo for everyone. Bought 40 of them. As of this past month, we have five that still work, and all of them look like they were dragged behind a truck. We never take them home and we never did much that required us to even move them. They just sucked big ole donkey nuggets. Both Acers are still working fine and mine looks practically new, even after three airplane trips and four car trips of more than 500 miles.

/Say what you want....
//Go Acer!


I'm reading this from an Aspire One with the seven hour battery, so I'm getting a kick out of this reply.
I haul this thing to and from school in my backpack every day, have since I got it a year and a half ago. Doesn't look beat up at all, the battery still holds a charge like a champ as well.

Hold on, something smells hot I'l be rig
 
2013-03-14 04:45:31 PM

lordargent: Lithium is a burning thing
And it makes a fiery ring
Bound by wild desire
I fell into a battery fire

I fell into a burning battery fire
I went down, down, down and the flames went higher
And it burns, burns, burns,
the battery fire



Our Acer exploded in a battery fire
Hotter than a nuclear bomb
We been talking bout desktops
Ever since the fire went down

Oh I'm buyin a desktop
I'm gonna plug it in
Yeah I'm buyin a desktop
I'll never use a battery again
 
2013-03-14 04:50:41 PM
Who the fark is Bill? Why are you writing about him like he's a mutual friend?
 
2013-03-14 05:05:35 PM

TNel: Kahabut: TNel: Batteries fail and when they do they explode... news at 11.  All batteries have this chance, more so when we want the cheapest price possible.

Not true, not even remotely true.  There are a lot of different kind of batteries.  Most batteries "fail safe", meaning they do not tend to explode.  Your car battery, the one in your phone, the one in your remote control.  Those are pretty much all fail safe.

However, the battery in the trackpad (removable) is a LiPo.  These DO tend to explode when they aren't properly handled/charged.  There is a reason LiPo isn't used for phones, even though it's faster charging and more power for the size/weight.

The real joke here, if ACER sends the guy a replacement unit, but not a replacement laptop, the charging circuit which has already failed to work correctly with fail again and blow up yet another battery.

You really want to tell me that cell phone batteries don't explode?  Do you really need me to google that for you?  I like how you say "Not even remotely true" then say "do not tend to".  Those 2 statements do not go hand in hand.  Cell batteries can explode and those cheap knockoffs have a higher chance of exploding.  Car batteries can explode also but usually someone has to do something stupid to make them explode.


If you would care to read what you wrote, you would see why those comments are utterly correct in CONTEXT.

Do batteries explode? Yes.  So do TVs sometimes, that doesn't mean they are prone to explosions.  If some kind of idiot blows up their cell phone battery, this isn't an indication that LiOn batteries are prone to explosions.

Do you work with these batteries, any idea what the tolerances are?  Ever had your phone explode?  So, essentially what you are saying is, you don't actually know anything about the subject, except what google shows.  Well, I bow to your obviously righteous ignorance.

For the cheap seats.  LiPo batteries are DANGEROUS.  LiOn Batteries ARE NOT.  (unless handled wrong)
 
2013-03-14 05:23:23 PM
Kahabut:

For the cheap seats.  LiPo batteries are DANGEROUS.  LiOn Batteries ARE NOT.  (unless handled w ...

Uh, don't look now, but LiPo (lithium polymer) batteries ARE LiIon batteries.  Just with a different form of electrolyte.  Electrochemically, they're pretty much the same.

Including this charming behavior:

www.comsol.com

Now, there are a lot of cheap LiPo batteries out there being sold directly to hobbyists... which is dangerous... whereas getting ahold of major-label 18650 (laptop) cells requires a few more rep points before they'll make the sale.  So, 18650s may well have a better safety record, but it's because of manufacturer diligence, not any electrochemical differences.
 
2013-03-14 05:28:56 PM
Pretty sure the folks at Acer will blame Windows 8
 
2013-03-14 05:34:58 PM
Oh, and also...  what could possibly go wrong?

www.mpoweruk.com
 
2013-03-14 05:36:42 PM

Temporarily Qualmless: Kahabut:

For the cheap seats.  LiPo batteries are DANGEROUS.  LiOn Batteries ARE NOT.  (unless handled w ...

Uh, don't look now, but LiPo (lithium polymer) batteries ARE LiIon batteries.  Just with a different form of electrolyte.  Electrochemically, they're pretty much the same.

Including this charming behavior:

[www.comsol.com image 500x281]

Now, there are a lot of cheap LiPo batteries out there being sold directly to hobbyists... which is dangerous... whereas getting ahold of major-label 18650 (laptop) cells requires a few more rep points before they'll make the sale.  So, 18650s may well have a better safety record, but it's because of manufacturer diligence, not any electrochemical differences.


I find that a bit hard to understand, maybe you know enough to help.

Why the massive differential in use/care instructions between LiPo and Lion?  Why do my "hobby" LiPo batteries come with charging bags, and strict instructions on their odd charging requirements?  When Lion batteries come with none of that and have the same warning labels as a NiCD battery?

I have, and regularly use, NICD, NiMh, LIPO, LION and a couple other types of batteries.  From 1 amp and 500mah all the way up to 75amps and 10000mah.  I have chargers and power supplies for all of them.  ONLY the LiPo has extreme danger during charging/use.  ONLY LiPos are banned from indoor competition because they often burst into smoldering wrecks of plastic after 30 minutes of hard use.  Only LiPo types are considered dangerous by those of us in the hobby (RCs).  Because only LIPO types are likely to do unpredictable things that include fire and smoke.  Sure some of those could be cheap and not well made, but I spend good money on my batteries, more than you spent on your phone or your laptop.  Of course, I've never blown one up either, so maybe that makes some sense.

As you say, LION and LIPO are very similar, and even granting that they are equivalent (I don't btw) why would one type be considered (and proven) dangerous when the other is commonly used and handled with very few incidents?
 
2013-03-14 05:46:52 PM
If you have a problem with your Acer, even if it's under warranty, they want you to ship it to them on your dime, then they will get around to looking at it when they get the time. That's basically what they tell you.
 
2013-03-14 06:28:44 PM
I would pay extra for this feature if it could be activated remotely after the laptop has been stolen, preferably with webcam streaming a live feed so I could choose the perfect moment to detonate and enjoy the aftermath.
 
2013-03-14 06:48:47 PM
I heard apple was going to sue over patent infringement.
 
2013-03-14 09:08:33 PM

WeenerGord: lordargent: Lithium is a burning thing
And it makes a fiery ring
Bound by wild desire
I fell into a battery fire

I fell into a burning battery fire
I went down, down, down and the flames went higher
And it burns, burns, burns,
the battery fire


Our Acer exploded in a battery fire
Hotter than a nuclear bomb
We been talking bout desktops
Ever since the fire went down

Oh I'm buyin a desktop
I'm gonna plug it in
Yeah I'm buyin a desktop
I'll never use a battery again


The Sony cells with Acer came,
But now they tend to flame.
They'll burn all users just the same
LiPo sticks to kids.

chorus: LiPo sticks to kids!
LiPo sticks to kids!

Flying low across the trees,
Dreamliners burning in the breeze,
The smoke so thick the pilots wheeze,
LiPo sticks to kids!
 
2013-03-15 12:50:27 PM
I have been in contact with Acer Executive customer service with RMA / service ticket [redacted].
But since the laptop was bought in 2011 and the warranty is expired it would be for a "safety evaluation" only. That means it they can tear apart the laptop and erase my data, but I get no guarantee of a repair!


If only there was some way to back up your data or remove your hard drive before you sent the computer to them.

I understand I am out of warranty, but this is a safety concern, and you can't count on having an external mouse all the time with a laptop.

*blink blink* You just said, in the very last sentence, that they were going to evaluate your computer for safety.

I saw these were last going for about $20 on eBay but missed out on the last auction

Quick!  To the Consumerist!  They're sure to make my inane bullshiat into a Federal case.
 
2013-03-15 09:08:26 PM

erewhon: The Sony cells with Acer came,
But now they tend to flame.
They'll burn all users just the same
LiPo sticks to kids.

chorus: LiPo sticks to kids!
LiPo sticks to kids!

Flying low across the trees,
Dreamliners burning in the breeze,
The smoke so thick the pilots wheeze,
LiPo sticks to kids!



OK, I'll bite. Which Johnny Cash song is that from?
 
2013-03-15 11:39:04 PM

WeenerGord: erewhon: The Sony cells with Acer came,
But now they tend to flame.
They'll burn all users just the same
LiPo sticks to kids.

chorus: LiPo sticks to kids!
LiPo sticks to kids!

Flying low across the trees,
Dreamliners burning in the breeze,
The smoke so thick the pilots wheeze,
LiPo sticks to kids!


OK, I'll bite. Which Johnny Cash song is that from?


"Napalm sticks to kids" - we used to use it for cadence but now it's considered vulgar, I hear.
 
2013-03-16 12:14:31 AM
OK, I'll bite. Which Johnny Cash song is that from?

"Napalm sticks to kids" - we used to use it for cadence but now it's considered vulgar, I hear.


Of course, if you want a perversion of Johnny Cash:

I keep a close watch on these cells of mine
I keep my eyes wide open all the time
I keep the Halon for the flash that blinds
Because they're mine, I watch the time

As sure as LiPo burns with smoke and light
You'd better hit that charge time really tight
And switch to constant voltage when it's right
Because they're mine, I watch the time

It's hard to do charge balance, that is true
But if you screw it up that pack is through
And they will swell and rupture burning goo
Because they're mine, I watch the time

You've got a way to keep them on your side
Just have a temp and current override
and if you don't want waves of flaming slime
don't cut it fine, watch the charge time
 
2013-03-16 12:31:03 PM
Or:

LiPo was fine till the time that it finally
Caught on fire, funeral pyre
Then Lithium ion came along, that's a safe cell
So they said. 50 dead.

Don't know that I will, but until I can find me
A chemistry that won't burn maim or blind me
I'll be what I am
Nickel Hydrate man

I've had it to here where being safe is a small word
"It won't burn", then you learn
But it's been done, there's a cell you can count on
Old, that's true, heavy too, but

Don't know that I will, but until I can find me
A chemistry that won't burn maim or blind me
I'll be what I am
Nickel Hydrate man
 
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