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(Marketwatch)   Apparently, even H&R Block finds those IRS forms pretty taxing   (marketwatch.com) divider line 21
    More: Fail, H&R Block, French CAC, IRS, dividend yields, luxury real estate, FTSE Group, code of conducts  
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1668 clicks; posted to Business » on 13 Mar 2013 at 8:50 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-03-13 07:28:58 AM
And today I'm a master plumber.
/funny if mildly inappropriate commercial
 
2013-03-13 08:06:43 AM
I dont understand how this could possibly cause a delay that long. If that form has required boxes why wouldnt they just instantly kick back a return that doesnt have those filled in?
 
2013-03-13 08:58:41 AM

SirVagTheTighty: I dont understand how this could possibly cause a delay that long. If that form has required boxes why wouldnt they just instantly kick back a return that doesnt have those filled in?


Short answer? No.

The only things that are checked at efiling are Socials and names to ensure they match and have not already been used in a return that year.
 
2013-03-13 10:34:41 AM
I work for H & R and here's the real story:

The IRS wouldn't accept the education credits, AOC and LLC, until Feb 14th.  We could enter the education credits but couldn't electronically transmit them until that date.  So we or atleast my office told those clients that we wouldn't send their return until Feb 14th which is the day that the IRS would accept Education Credits.  For some reason a batch of returns that the IRS processed didn't read the credits correctly, probably a glitch in their software, and people aren't getting their refunds right away.  Keep in mind that the Fiscal Cliff didn't get resolved until the last minute and the IRS as well as H & R needed time to update their software for all the tax law changes.

All these farking college kids are calling my office 24/7 b#tching about not getting their money right away and want their money back or their daddy will sue us!  Holy fark, if you're smart enough to get into college you should be smart enought to figure out a 1040A.  Seriously, we charge something close to $109.99 for a 1040A that only has one or two W-2s and a 1098T which only takes about 20 minutes to prepare.  It's not that hard and Turbotax software costs waaay less than our fees.

When I do returns for people, especially the college students I like to chit chat and ask them what they are going to school for.  I have honestly done 3 returns for people who have told me thay are accounting majors who are about to graduate this year.   I shake my head wondering wtf these people are thinking paying me to do something they should be able to do themselves.

There is a new screen this year that basically tells people they may or may not pay a penalty in 2014 for not having health insurance.  If they don't have insurance there's a penalty calculator that tells how much they may have to pay in penalties.  It's really scary the number of middle class people (income 50K-100K for MFJ) that don't have insurance.
 
2013-03-13 11:09:14 AM

I am Wee Todd Ed: I work for H & R and here's the real story:

The IRS wouldn't accept the education credits, AOC and LLC, until Feb 14th.  We could enter the education credits but couldn't electronically transmit them until that date.  So we or atleast my office told those clients that we wouldn't send their return until Feb 14th which is the day that the IRS would accept Education Credits.  For some reason a batch of returns that the IRS processed didn't read the credits correctly, probably a glitch in their software, and people aren't getting their refunds right away.  Keep in mind that the Fiscal Cliff didn't get resolved until the last minute and the IRS as well as H & R needed time to update their software for all the tax law changes.

All these farking college kids are calling my office 24/7 b#tching about not getting their money right away and want their money back or their daddy will sue us!  Holy fark, if you're smart enough to get into college you should be smart enought to figure out a 1040A.  Seriously, we charge something close to $109.99 for a 1040A that only has one or two W-2s and a 1098T which only takes about 20 minutes to prepare.  It's not that hard and Turbotax software costs waaay less than our fees.

When I do returns for people, especially the college students I like to chit chat and ask them what they are going to school for.  I have honestly done 3 returns for people who have told me thay are accounting majors who are about to graduate this year.   I shake my head wondering wtf these people are thinking paying me to do something they should be able to do themselves.

There is a new screen this year that basically tells people they may or may not pay a penalty in 2014 for not having health insurance.  If they don't have insurance there's a penalty calculator that tells how much they may have to pay in penalties.  It's really scary the number of middle class people (income 50K-100K for MFJ) that don't have insurance.


Um.  Actually it was H & R Block not being prepared with their software, which you would know if you bothered to read the article, and I'll stay with Turbotax thank you very much.
 
2013-03-13 11:16:06 AM

47 is the new 42: I am Wee Todd Ed: I work for H & R and here's the real story:

The IRS wouldn't accept the education credits, AOC and LLC, until Feb 14th.  We could enter the education credits but couldn't electronically transmit them until that date.  So we or atleast my office told those clients that we wouldn't send their return until Feb 14th which is the day that the IRS would accept Education Credits.  For some reason a batch of returns that the IRS processed didn't read the credits correctly, probably a glitch in their software, and people aren't getting their refunds right away.  Keep in mind that the Fiscal Cliff didn't get resolved until the last minute and the IRS as well as H & R needed time to update their software for all the tax law changes.

All these farking college kids are calling my office 24/7 b#tching about not getting their money right away and want their money back or their daddy will sue us!  Holy fark, if you're smart enough to get into college you should be smart enought to figure out a 1040A.  Seriously, we charge something close to $109.99 for a 1040A that only has one or two W-2s and a 1098T which only takes about 20 minutes to prepare.  It's not that hard and Turbotax software costs waaay less than our fees.

When I do returns for people, especially the college students I like to chit chat and ask them what they are going to school for.  I have honestly done 3 returns for people who have told me thay are accounting majors who are about to graduate this year.   I shake my head wondering wtf these people are thinking paying me to do something they should be able to do themselves.

There is a new screen this year that basically tells people they may or may not pay a penalty in 2014 for not having health insurance.  If they don't have insurance there's a penalty calculator that tells how much they may have to pay in penalties.  It's really scary the number of middle class people (income 50K-100K for MFJ) that don't have insurance.

Um.  Actually it was H ...



Cue, the "I do it myself, spending 10 hours and $75 to save $200" folks...
 
2013-03-13 11:29:08 AM
You really think a government agency is going to admit that they farked up?  Also, H & R does a much larger volume of returns than other tax prep agencies so they will account for a greater portion of returns having this issue.  So if all the other tax preps are having the same issue it's probably an IRS software issue.
 
2013-03-13 12:15:12 PM

I am Wee Todd Ed: I work for H & R and here's the real story:

The IRS wouldn't accept the education credits, AOC and LLC, until Feb 14th.  We could enter the education credits but couldn't electronically transmit them until that date.  So we or atleast my office told those clients that we wouldn't send their return until Feb 14th which is the day that the IRS would accept Education Credits.  For some reason a batch of returns that the IRS processed didn't read the credits correctly, probably a glitch in their software, and people aren't getting their refunds right away.  Keep in mind that the Fiscal Cliff didn't get resolved until the last minute and the IRS as well as H & R needed time to update their software for all the tax law changes.

All these farking college kids are calling my office 24/7 b#tching about not getting their money right away and want their money back or their daddy will sue us!  Holy fark, if you're smart enough to get into college you should be smart enought to figure out a 1040A.  Seriously, we charge something close to $109.99 for a 1040A that only has one or two W-2s and a 1098T which only takes about 20 minutes to prepare.  It's not that hard and Turbotax software costs waaay less than our fees.

When I do returns for people, especially the college students I like to chit chat and ask them what they are going to school for.  I have honestly done 3 returns for people who have told me thay are accounting majors who are about to graduate this year.   I shake my head wondering wtf these people are thinking paying me to do something they should be able to do themselves.

There is a new screen this year that basically tells people they may or may not pay a penalty in 2014 for not having health insurance.  If they don't have insurance there's a penalty calculator that tells how much they may have to pay in penalties.  It's really scary the number of middle class people (income 50K-100K for MFJ) that don't have insurance.


If you actually read the article, you would know your "explanation" is bullshiat.

/CPA
//H&R Block is a bullshiat company
///People, you are better off using TurboTax, because that's basically what these people do: enter your returns into software for like $200.  If you have complicated shiat going on, and most people don't, use a real professional EA or CPA
 
2013-03-13 12:19:29 PM

I am Wee Todd Ed: You really think a government agency is going to admit that they farked up?  Also, H & R does a much larger volume of returns than other tax prep agencies so they will account for a greater portion of returns having this issue.  So if all the other tax preps are having the same issue it's probably an IRS software issue.


Where at all in the article or in the comments does it say that other companies are having a problem with this?

OregonVet: And today I'm a master plumber.
/funny if mildly inappropriate commercial


It isn't inappropriate.  Though becoming a master plumber requires a real credential that requires years to obtain, unlike working at H&R Block, which just requires you to be able to use a basic computer program.  Honestly the commercial is insulting to master plumbers, not H&R Block drones.
 
2013-03-13 12:35:48 PM

TheSelphie: I am Wee Todd Ed: You really think a government agency is going to admit that they farked up?  Also, H & R does a much larger volume of returns than other tax prep agencies so they will account for a greater portion of returns having this issue.  So if all the other tax preps are having the same issue it's probably an IRS software issue.

Where at all in the article or in the comments does it say that other companies are having a problem with this?

OregonVet: And today I'm a master plumber.
/funny if mildly inappropriate commercial

It isn't inappropriate.  Though becoming a master plumber requires a real credential that requires years to obtain, unlike working at H&R Block, which just requires you to be able to use a basic computer program.  Honestly the commercial is insulting to master plumbers, not H&R Block drones.


.... bitter much?

Must be a slow tax season for you if you've got free time to bash HRB on Fark.

And you might want to check the TT and JH blogs if you think this only impacting HRB.
 
2013-03-13 01:04:32 PM

room at the top: TheSelphie: I am Wee Todd Ed: You really think a government agency is going to admit that they farked up?  Also, H & R does a much larger volume of returns than other tax prep agencies so they will account for a greater portion of returns having this issue.  So if all the other tax preps are having the same issue it's probably an IRS software issue.

Where at all in the article or in the comments does it say that other companies are having a problem with this?

OregonVet: And today I'm a master plumber.
/funny if mildly inappropriate commercial

It isn't inappropriate.  Though becoming a master plumber requires a real credential that requires years to obtain, unlike working at H&R Block, which just requires you to be able to use a basic computer program.  Honestly the commercial is insulting to master plumbers, not H&R Block drones.

.... bitter much?

Must be a slow tax season for you if you've got free time to bash HRB on Fark.

And you might want to check the TT and JH blogs if you think this only impacting HRB.


I don't work tax.  I work for a non-profit now, but I did work at public accounting firms and did taxes in the past.  Excuse me for not looking at every single farking tax blog when it doesn't impact what I do now for shiat.
 
2013-03-13 02:23:54 PM

I am Wee Todd Ed:

Holy fark, if you're smart enough to get into college you should be smart enought to figure out a 1040A.


You are assuming you must have a minimum level of smarts to get into college, this is no longer the case.


Seriously, we charge something close to $109.99 for a 1040A that only has one or two W-2s and a 1098T which only takes about 20 minutes to prepare.  It's not that hard and Turbotax software costs waaay less than our fees.

When I do returns for people, especially the college students I like to chit chat and ask them what they are going to school for.  I have honestly done 3 returns for people who have told me thay are accounting majors who are about to graduate this year.   I shake my head wondering wtf these people are thinking paying me to do something they should be able to do themselves.



You need to blame HR's marketing department. The commercials make it sound like everyone is "leaving money on the table" by having someone who is not HR prepare their taxes. It is similar to watching an infomercial and thinking "how are these people unable to operate spatula, open a can, chop up vegtables, sharpen a knife, yada-yada". Your company is creating a "need" that really isn't there.

I assume you are an ethical person and wouldn't offer to do their taxes for them for say $89.99 and then you can just pocket all of that instead of the HR charging them $109.99 and you only getting a small cut of that.
 
2013-03-13 04:03:05 PM

Hyjamon: I am Wee Todd Ed:

Holy fark, if you're smart enough to get into college you should be smart enought to figure out a 1040A.

You are assuming you must have a minimum level of smarts to get into college, this is no longer the case.


Seriously, we charge something close to $109.99 for a 1040A that only has one or two W-2s and a 1098T which only takes about 20 minutes to prepare.  It's not that hard and Turbotax software costs waaay less than our fees.When I do returns for people, especially the college students I like to chit chat and ask them what they are going to school for.  I have honestly done 3 returns for people who have told me thay are accounting majors who are about to graduate this year.   I shake my head wondering wtf these people are thinking paying me to do something they should be able to do themselves.

You need to blame HR's marketing department. The commercials make it sound like everyone is "leaving money on the table" by having someone who is not HR prepare their taxes. It is similar to watching an infomercial and thinking "how are these people unable to operate spatula, open a can, chop up vegtables, sharpen a knife, yada-yada". Your company is creating a "need" that really isn't there.

I assume you are an ethical person and wouldn't offer to do their taxes for them for say $89.99 and then you can just pocket all of that instead of the HR charging them $109.99 and you only getting a small cut of that.


I've thought of it and a friend, "J" that I worked with last year got fired for something like that.  "J" was one of those people that just really understood taxes and could glide through the software easily.  If you had a question about something or an issue with the computers he was the 'go to' person.

Apparently while he was at H & R he'd sit with clients, do their return, and tell them H & R's bill.  He would then  tell them he'd do it for half that for cash if they just met up with him at the local library or coffee shop at such and such time and date.  I saw him this year and he told me that he just got a study room at the local library or the local coffeeshop, used Turbotax, and charged people about $20-$40 cash for doing their taxes right there and then.  He was really intelligent and could do really complex returns in very little time, like depreciating assets are headaches for everyone except him.  Again, he was just one of those awesome tax preparer who just got it.  Plus, he said he was getting paid cash while collecting unemployment so who knows what he's really making.  Apparently, this is something of a common problem for H & R.  Tax Pros get experience and then do their own little side business.

Also, I live in Houston and apparently this hispanic woman tax preparer was for years just killing at getting people to put their refund money on the Emerald Card (H & R's debit card thingee/ $3 commision) and getting people to sign up for Peace of Mind (Insurance for your return, if the taxpreparer screws up HR will reimburse you / 5 commission).  Anyway, because all of her clients spoke little to no english she'd just sign them up for these things and not tell them.  They wouldn't know or understand the fees for these extras and just assumed that was H & R fees.  She would be the top person in the district and the region until the higher ups caught on to what she was doing and told her to knock it off.  She quit and our districts numbers have been off by a lot for Peace of Mind and Emerald cards.

In case your curious at H & R you get paid based on a couple of things:

-You get paid an hourly wage based on your level of training completed and years with the company.  This is my second year and I mostly do 1040EZ and the occassional 1040A.  I got a dollar pay increase from last year.  I didn't do any extra training because I don't want to take on more complex forms and the classes conflict with my schedule.

-$3 for the having the client put the refund on an Emerald Card which is like a pre-paid debit card that HR Block Bank owns

-$5 for the Peace of Mind insurance that basically means we'll reimburse the client for any mistakes a Tax Pro made on the tax return up to a certain dollar amount

There's a weird formula for your commission but it's basically a % of what you did in sales minus what H & R paid you for the season.  So some senior tax pros don't clock in so that they have less hours to show and get a bigger commission.  Because they've been doing it for years they kind of know when to clock in and out so that their commissions are nice.
 
2013-03-13 07:28:13 PM
Hyjamon: You need to blame HR's marketing department. The commercials make it sound like everyone is "leaving money on the table" by having someone who is not HR prepare their taxes. It is similar to watching an infomercial and thinking "how are these people unable to operate spatula, open a can, chop up vegtables, sharpen a knife, yada-yada". Your company is creating a "need" that really isn't there.

To be fair, I became a volunteer tax preparer this year.  It saved me about $100 in taxes because the training made me aware of a deduction I hadn't known I was eligible for.

But then, my tax return was like $200 using the software's automatic calculator, so if H&R uses that pricing, they'd have saved me nothing.
 
2013-03-13 07:47:33 PM
I'm one of the people waiting thanks to H&R Block. I did it myself online (taxes I mean....) and didn't even learn about it until I went to check on where my refund at, yo.

No notification from H&R Block to me about it. No updates. bunch o' dipshiats.
 
2013-03-13 08:27:42 PM

Hyjamon: I assume you are an ethical person and wouldn't offer to do their taxes for them for say $89.99 and then you can just pocket all of that instead of the HR charging them $109.99 and you only getting a small cut of that.


H&R charges $109.99 for a 1040A? I did mine own 1040 with Schedule A on TaxAct for 1/10th of that.

If someone needs H&R (or Jackson Hewitt or Liberty Tax Service or [insert name of quickie tax place]) to do a 1040EZ or 1040A, they deserve paying over $100 for a simple tax form.

1040EZs are so easy, Intuit offers a smartphone app where you take a picture of your W-2 and it automatically fills in your 1040EZ for you and it's cheaper than $109.99.

If you made less than $51,000, go to a VITA site. They'll help you fill out your tax forms and e-file it FOR FREE.
 
2013-03-13 08:29:15 PM

I am Wee Todd Ed: Hyjamon: I am Wee Todd Ed:

Holy fark, if you're smart enough to get into college you should be smart enought to figure out a 1040A.

You are assuming you must have a minimum level of smarts to get into college, this is no longer the case.


Seriously, we charge something close to $109.99 for a 1040A that only has one or two W-2s and a 1098T which only takes about 20 minutes to prepare.  It's not that hard and Turbotax software costs waaay less than our fees.When I do returns for people, especially the college students I like to chit chat and ask them what they are going to school for.  I have honestly done 3 returns for people who have told me thay are accounting majors who are about to graduate this year.   I shake my head wondering wtf these people are thinking paying me to do something they should be able to do themselves.

You need to blame HR's marketing department. The commercials make it sound like everyone is "leaving money on the table" by having someone who is not HR prepare their taxes. It is similar to watching an infomercial and thinking "how are these people unable to operate spatula, open a can, chop up vegtables, sharpen a knife, yada-yada". Your company is creating a "need" that really isn't there.

I assume you are an ethical person and wouldn't offer to do their taxes for them for say $89.99 and then you can just pocket all of that instead of the HR charging them $109.99 and you only getting a small cut of that.

I've thought of it and a friend, "J" that I worked with last year got fired for something like that.  "J" was one of those people that just really understood taxes and could glide through the software easily.  If you had a question about something or an issue with the computers he was the 'go to' person.

Apparently while he was at H & R he'd sit with clients, do their return, and tell them H & R's bill.  He would then  tell them he'd do it for half that for cash if they just met up with him at the local library or coffee shop at such and such time and date.  I saw him this year and he told me that he just got a study room at the local library or the local coffeeshop, used Turbotax, and charged people about $20-$40 cash for doing their taxes right there and then.  He was really intelligent and could do really complex returns in very little time, like depreciating assets are headaches for everyone except him.  Again, he was just one of those awesome tax preparer who just got it.  Plus, he said he was getting paid cash while collecting unemployment so who knows what he's really making.  Apparently, this is something of a common problem for H & R.  Tax Pros get experience and then do their own little side business.

Also, I live in Houston and apparently this hispanic woman tax preparer was for years just killing at getting people to put their refund money on the Emerald Card (H & R's debit card thingee/ $3 commision) and getting people to sign up for Peace of Mind (Insurance for your return, if the taxpreparer screws up HR will reimburse you / 5 commission).  Anyway, because all of her clients spoke little to no english she'd just sign them up for these things and not tell them.  They wouldn't know or understand the fees for these extras and just assumed that was H & R fees.  She would be the top person in the district and the region until the higher ups caught on to what she was doing and told her to knock it off.  She quit and our districts numbers have been off by a lot for Peace of Mind and Emerald cards.

In case your curious at H & R you get paid based on a couple of things:

-You get paid an hourly wage based on your level of training completed and years with the company.  This is my second year and I mostly do 1040EZ and the occassional 1040A.  I got a dollar pay increase from last year.  I didn't do any extra training because I don't want to take on more complex forms and the classes conflict with my schedule.

-$3 for the having the client put the refund on an Emerald Card which is like a pre-paid debit card that HR Block Bank owns

-$5 for the Peace of Mind insurance that basically means we'll reimburse the client for any mistakes a Tax Pro made on the tax return up to a certain dollar amount

There's a weird formula for your commission but it's basically a % of what you did in sales minus what H & R paid you for the season.  So some senior tax pros don't clock in so that they have less hours to show and get a bigger commission.  Because they've been doing it for years they kind of know when to clock in and out so that their commissions are nice.


After reading your posts in this thread, I deem your handle appropriate.

/Tax man
//Off "early" tonight because it's my birthday.
///Seriously, people! Do it yourself with TurboTax, or go to a real CPA. HRB, JH, Liberty, etc. are the tax equivalent of a black market puppy mill.
 
2013-03-14 12:20:15 AM

dustman81: Hyjamon: I assume you are an ethical person and wouldn't offer to do their taxes for them for say $89.99 and then you can just pocket all of that instead of the HR charging them $109.99 and you only getting a small cut of that.

H&R charges $109.99 for a 1040A? I did mine own 1040 with Schedule A on TaxAct for 1/10th of that.

If someone needs H&R (or Jackson Hewitt or Liberty Tax Service or [insert name of quickie tax place]) to do a 1040EZ or 1040A, they deserve paying over $100 for a simple tax form.

1040EZs are so easy, Intuit offers a smartphone app where you take a picture of your W-2 and it automatically fills in your 1040EZ for you and it's cheaper than $109.99.

If you made less than $51,000, go to a VITA site. They'll help you fill out your tax forms and e-file it FOR FREE.


VITA volunteer checking in. Most of us are CPA's, IRS EA's, or just accountants who are looking for CPA credits. The software we use isn't as automatic as TurboTax or TaxCut (now H&R Block), so we can easily catch forms that are not properly completed.
 
2013-03-14 12:44:14 AM

I am Wee Todd Ed: In case your curious at H & R you get paid based on a couple of things:

-You get paid an hourly wage based on your level of training completed and years with the company.  This is my second year and I mostly do 1040EZ and the occassional 1040A.  I got a dollar pay increase from last year.  I didn't do any extra training because I don't want to take on more complex forms and the classes conflict with my schedule.

-$3 for the having the client put the refund on an Emerald Card which is like a pre-paid debit card that HR Block Bank owns

-$5 for the Peace of Mind insurance that basically means we'll reimburse the client for any mistakes a Tax Pro made on the tax return up to a certain dollar amount

There's a weird formula for your commission but it's basically a % of what you did in sales minus what H & R paid you for the season.  So some senior tax pros don't clock in so that they have less hours to show and get a bigger commission.  Because they've been doing it for years they kind of know when to clock in and out so that their commissions are nice.


I'll just note that corporate offices and franchise offices are very, very different.

/and the real issue here is that the IRS didn't simply reject these returns when they were filed
 
2013-03-14 01:42:56 PM
I use HR Block mainly as a convenince thing, of course my situation is a little different. Friend of the family works full time there year round and she can actually represent you in court if you get audited and she only charges $25 for it, seems like a good deal to me.
 
2013-03-15 01:49:17 AM

brakiachi: Friend of the family works full time there year round and she can actually represent you in court if you get audited and she only charges $25 for it, seems like a good deal to me.


1.  Most audits don't end up in court, are you doing anything that could even be considered shady?
2.  $25 seems to be 1/4 the usual price if you don't have contacts...

Other than my mortgage and home property taxes, the only debatable thing on my taxes would be the rest of the deductions.  Which I have documentation for, and even if they disallowed it would gain the IRS less money than it costs to have the investigator disallow them.

If you run your own business, you want professional preparation.  Other than that, well, the biggest question is 'do you have documentation'.  Don't claim your dog as a dependent.  Read the rules on charitable contributions.  Etc...
 
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