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(Kotaku)   After a flood of 1-star reviews and thousands of complaints, Amazon removes Sim City from the digital downloads. Don't worry though, you can still get it through Origin for the low price of $59.99* (*No guarantees it will actually work)   (kotaku.com) divider line 52
    More: Followup, SimCity, original, Amazon, floods  
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5243 clicks; posted to Geek » on 07 Mar 2013 at 6:02 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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Archived thread
2013-03-07 06:11:43 PM  
6 votes:

cman: This About That: The acronym "EA", when printed on a software package, is really a new rating symbol. It means "DRM gone nuts".

What would you have them do? Not try at all? These companies have been affected by piracy and they are fighting back.

Yeah, it does suck, and yes, there will be some troubles; but you really cannot blame them for trying extreme actions.


What would I have them do?  Stop worrying about pirates and start worrying about customers.  Constantly worrying about the actions of people who have no intention of paying for your software is stupid.  Inconveniencing the people who will pay for your software is even more stupid.  The number of sales and future sales they are losing over this is going to be higher than the number of sales they gain from piracy protection.

For a business supposedly in the business of making money, EA has been making some spectactularily stupid decisions of late.  Hopefully they wise up before it's too late.
2013-03-07 07:12:29 PM  
4 votes:
when I first heard there was going to be a new sim city, I really wanted to buy it. for months I tried to get more info as it became available. I've been an avid sim city player since the original waaaaay back when. had 2000, 3000, 4 (with rush hour expansion) and tons and tons of gigabytes worth of mods and user created content. hell, sim city 4 was available in big box stores for almost a decade because users kept it alive with created content and mods (how many games can make this claim, I mean really?) EA knew exactly what sim city fans wanted out of the game and delivered none of it. instead we got a mediocre city simulator that's loaded with DRM bullshiat and a game that was never meant to be multiplayer is now forcefully so.

fact of the matter is, I was more than willing to spend money on this game but after months of being disappointed by developments and now all the negative reviews regarding the features alone I will not be purchasing this game. fark EA. maybe someone else will make a good city simulator - Cities XL was pretty good. hell, better than this pile of crap. without user generated content this franchise is dead.

/good graphics don't make a game good if the functionality is lacking.
//fark EA
2013-03-07 06:43:37 PM  
4 votes:
i.imgur.com
2013-03-07 06:25:32 PM  
3 votes:

skinink: CraicBaby: Steam is having a "CIty Sims That Work Offline" Sale.

Fark Steam. I bought "Batman - Arkham City" through them and the game crashes to the point where I can't play the game anymore (only finished 9% of it). Asked them for a refund or a credit and they would give neither. To top it off, it's only $8 they would have to credit me. I'm not buying any games that have to go through Steam, if it means I never play another game again. And that includes any new Portal or Half Life games.


wow, really?

I've bought a few games that don't work on my laptop, which run on my desktop, but I've only bought a few that don't work at all on my desktop.  Steam has always had decent support for me, and has had someone who would help me to get it running.

besides, the issue sounds like it was with the game, not Steam which is almost entirely just a delivery platform.  Unless the crash was related to their overlay layer, you went to the wrong people.

I'm genuinely surprised at the trouble you're having, unless your "one problem means i can never use the service again grrr" attitude is something you carried over on the phone, in which case, i don't blame them for not helping you.
2013-03-07 06:07:39 PM  
3 votes:

cman: This About That: The acronym "EA", when printed on a software package, is really a new rating symbol. It means "DRM gone nuts".

What would you have them do? Not try at all? These companies have been affected by piracy and they are fighting back.

Yeah, it does suck, and yes, there will be some troubles; but you really cannot blame them for trying extreme actions.


6/10

Too much sympathy
2013-03-07 05:13:15 PM  
3 votes:
The acronym "EA", when printed on a software package, is really a new rating symbol. It means "DRM gone nuts".
2013-03-08 09:39:31 AM  
2 votes:

skinink: Nice to see that some comments made in the Geeks Tab is as clueless and confrontational as comments from the Politics Tab.


That's what happens when you come in here and say clueless shiat.  Pro Tip: Unless you're dealing with a situation like this new Sim City where everyone is having a problem, you will never get sympathy on Fark with a "Game X didn't work for me, WAAAA!" post (especially if you follow that up with "So I'll never buy from Steam again!"  Folks 'round here loves their Steam).  A number of people on Fark work in various computer fields and have zero tolerance for entitled whinging about computer and/or software issues.

And to save you some time:

• Yes, the problem you encountered was with your setup and not the game.  That is not open for discussion; if Arkham City had shipped broken, there'd have been a geek outcry the likes of which has never been seen before or since.  This is not an indictment of you as a person, sometimes a given configuration just doesn't work with a given application.  The only way I was able to get Metro 2033 to run on my rig was to get a different brand of the same model of video card, for example.
• No, Steam doesn't owe you jack shiat because something on your system wouldn't let you play a game they sold you.  That's how the software retail industry works, get used to it.
• Yes, you are well within your rights to no longer patronize Steam over that $8.  Just as we're well within our rights to laugh at you and point out just how poor that decision was.
• And just in case you're still clueless as to why your initial post got the response it did, it was because you came into a SimCity/EA biatchfest and whined about how Steam didn't cater to your demands.  You're the guy who walks into a Pets With Cancer support group and says, "Oh yeah?  Well, my cat scratched my hand the other day, so I dropped him off at the nearest animal shelter.  I aint gonna live with no cat that scratches me."
2013-03-08 07:51:01 AM  
2 votes:
What happened to you Electronic Arts? You used to be so damned cool.

upload.wikimedia.org
upload.wikimedia.org
upload.wikimedia.org
upload.wikimedia.org
upload.wikimedia.org
open-tube.com

Etc.
2013-03-07 11:51:40 PM  
2 votes:

Cubicle Jockey: Gamespot gave it a 5.0 out of 10.0, which is a pretty gutsy move of theirs against one of the biggest advertisers publishers around.


Wow, that's a -1 review to us plebes.
2013-03-07 09:35:14 PM  
2 votes:
Oh man I can't wait to not play this game. The game is forced online? Why? Sim City has always been primarily a single player game. Well, now you have to play multiplayer with strangers who can have a significant influence on your city even if they don't care about you, which they won't. Wonderful. Oh and your save files are kept on EA's servers? Enjoy EA shutting down those servers in a few years making it impossible to play the game. A big part of Sim City 4 was it's modability. EA claims they plan on adding mods into the new Sim City, but they can't possibly because it's a forced multiplayer game and that would unbalance play. Thanks for the lies EA. They added curved roads, but unfortunately the size of the cities are about half the size of maps in Sim City 2000 so curved roads take up far too much space to be useful. Oh, and if you get a random cliff in the middle of your city you can't get rid of it because you can't terraform anymore. Now your city is even smaller. It was fun to make huge regional transportation networks in Sim City 4, but thankfully EA got rid of that. Now there's just automatically a highway outside your city. They've also removed the other enjoyable transit modes like subways, rail, ferries, and airports. Don't worry, I'm sure there will be overpriced DLC that will add that stuff in. Enjoy not having farms or control over density too.

Hey everyone who bought Sim City 5. You're farking stupid. All you had to do to realize this game was shiat was to look at it for five farking seconds. That's it. Anyone with a brain could realize that this game was going to be awful. Yet you bought it anyway. I hope you get your money back, but stop buying video games because you're awful at it and you're ruining the industry for people who actually enjoy video games. If I'm buying something for over $25 I'm actually going to do some research to make sure it doesn't suck. You idiots are like pigeons in a conditioning experiment. Yeah, pushing the green button use to give you good games, but now it's giving you electric shocks. Maybe stop pushing it.
2013-03-07 09:11:17 PM  
2 votes:

tlchwi02: Fubini: Retailers, digital or not, have never given refunds on opened/used software. They can replace physical media, like if an installation disc is physically broken, but they won't give you money back or store credit. This is how software has always worked, and it goes back to the fact that you license software instead of actually owning it.

i have returned opened software to best buy on more than one occasion when it did not work. they gave me store credit. i posted walmarts return policy in software above and they say within 90 days they will accept returns on software, even if opened, as long as you tell them it wont work (is defective)


When it comes to software, "doesn't work" ≠ "defective".  Just because the wage-slaves at WalMart don't understand that, doesn't mean that no one else does.

The best analogy for the poster that started this whole kerfluffle would be buying a DVD in Pal format at WalMart, discovering you couldn't play it on your NTSC player, then refusing to ever shop at WalMart again when they refused to refund you for your opened, and functional, DVD.
2013-03-07 07:16:23 PM  
2 votes:

IronJelly: poopsoup48: cman: This About That: The acronym "EA", when printed on a software package, is really a new rating symbol. It means "DRM gone nuts".

What would you have them do? Not try at all? These companies have been affected by piracy and they are fighting back.

Yeah, it does suck, and yes, there will be some troubles; but you really cannot blame them for trying extreme actions.

Because piracy is such a big deal. Piracy is not a lose in sales. Piracy is a lost to "potential"  People that pirate games are not looking to buy the game in the first place. Hell look at minecraft. Notch the creator of the game tweeted to a fan "Just pirate it. If you still like it when you can afford it in the future, buy it then. Also don't forget to feel bad."

He goes on to say this in a blog post "If someone pirates Minecraft instead of buying it, it means I've lost some "potential" revenue. Not actual revenue, as I can never go into debt by people pirating the game too much, but I might've made even more if that person had bought the game instead. But what if that person likes that game, talks about it to his or her friends, and then I manage to convince three of them to buy the game? I'd make three actual sales instead of blocking out the potentially missed sale of the original person which never cost me any money in the first case. "

The problem with EA is they treat their customers like criminals. They release shiat games with DRM that is just very invasive then expect to nickel and dime the paying customer. EA is surviving on Madden and Fifa. They lost over 300 million on SWOTOR. Then made that terrible game into a free to play mmo that nickel and dimes the loyal customers.

All in all EA needs to be wiped off of the planet.

I agreed with you up until you brought up SWTOR.

SWTOR wasn't a loss, and an mmo switching to a free-to-play model is common.  I'm almost positive they make more money that way, and they planned on it.  they intentionally launched with more servers and ...


Swotor was indeed a loss. Sinking over 300 million into the next wow killer over a six year period. Using a game engine that was not complete. Then not using the engine developers to upgrade the game was a dumb move. The game started off with 1.7 million users. In a six month period they dropped down to 400k users. EA stock went from 25 dollars a share to 12 dollars a share in that same six months. EA is barely recovering back up to 18 dollars a share. Switching to a free to play model is the only way swotor even has a player base.

The data is on my side. You may want to do some research before calling someone an idiot. You end up looking like one when you use that term loosely.
2013-03-07 06:57:33 PM  
2 votes:

The WindowLicker: This is also why I am bothered by people who claim that piracy is not theft because you are only copying.


Can we please stop with the "piracy is theft" stupidity?  Piracy is not theft, and it's never going to be theft, no matter what perspective you try to look at it from.  If it was theft, we wouldn't need separate laws for piracy, now would we?  We could just prosecute under existing grand theft laws and be done with it.

Think about it, if the MPAA & RIAA lawyers could get away with felony grand theft charges for something that they could claim has a value in the millions, they would be all over that shiat in a heartbeat.  "Yes, your honor, it cost over $300 million to make Avatar, so that's the declared value of the property stolen by studman69 when he put it on bittorrent."
2013-03-07 06:52:27 PM  
2 votes:

cman: Bender The Offender: cman: This About That: The acronym "EA", when printed on a software package, is really a new rating symbol. It means "DRM gone nuts".

What would you have them do? Not try at all? These companies have been affected by piracy and they are fighting back.

Yeah, it does suck, and yes, there will be some troubles; but you really cannot blame them for trying extreme actions.

This is the kind of shiat attitude that enables shiat companies like EA to saddle customers with shiat DRM. How the fark can you excuse them treating paying customers like criminals? I guess people will defend any farked up thing on the internet. I'm not the criminal. I pay for my goddamned software. If I pay $60 dollars for a game, then it should work right out of the box. There is no farking excuse whatsoever for my game to not work out of the box. I blame them, I blame them heavily. Not only do they screw honest customers with their shiatty DRM schemes, but then they nickel and dime the fark out of you with DLC for abilities like "sprint", or hotbars, or not going through 5 loading screens to get from 1 farking zone to another. EA is the definition of a shiat company with a shiat business ethos and an absolute contempt for their customers.

To think that EA considers their customers as the scum of the earth is laughable. Without customers they wouldnt be in business. They know this and they understand this. They are in the business to make money. If you treat your customers like shiat they won't spend their money.

EA board room doesnt meet with old men smoking cigars saying "How can we fark over everyone today?". That is the way that you are putting it.


They target their DRM at paying customers. How is that not contempt for your paying customers, exactly? Explain it to me. The DRM has already been cracked and pirates are playing the game offline, so the only people that the DRM is actually hurting is their paying customer. Anyone that plays games or has heard of pirate bay knows it takes between 24-72 hours for pirates to crack DRM. EA knows this. This is contempt for their consumers. I love the hyperbole, btw. Ask any waiter or barrista, it's very easy to have contempt for your customers without your idiotic Snidely Whiplash implication.
2013-03-07 06:32:03 PM  
2 votes:

Arumat: The approach I advocate is to make the games easily accessible at a reasonable* price.  I know several people that will pirate a game simply BECAUSE it has DRM built into it.  If EA would take their "pirates are putting us out of business" blinders off, they might actually see that all those people out there interested in their games are customers, rather than enemies to be defeated.  Instead they'd rather waste thousands to millions of dollars jamming in extra hassles for people who want their game, and the 1 or 2 people that will buy it just to crack it and put it out there for people who were never going to pay for it, think the DRM is too much of a sacrifice, or can't afford the price point they put on it.

*I'm aware that not everybody will agree on what "reasonable" is



This is why i'm a fan of the DLC DRM model.  Either make the base game cheap, or don't worry about people pirating it.  Make it good, make it still feel complete on it's own.  Then release DLC that's actually good, comprehensive, and worth having, and make sure that only legitimate copies can use the DLC.
*by DLC, i mean whole amounts of content, not extra skins, or one more dungeon, but something closer to an expansion pack.  The Shivering Isles was a good example of this.
2013-03-07 06:22:31 PM  
2 votes:

cman: This About That: The acronym "EA", when printed on a software package, is really a new rating symbol. It means "DRM gone nuts".

What would you have them do? Not try at all? These companies have been affected by piracy and they are fighting back.

Yeah, it does suck, and yes, there will be some troubles; but you really cannot blame them for trying extreme actions.


Because piracy is such a big deal. Piracy is not a lose in sales. Piracy is a lost to "potential"  People that pirate games are not looking to buy the game in the first place. Hell look at minecraft. Notch the creator of the game tweeted to a fan "Just pirate it. If you still like it when you can afford it in the future, buy it then. Also don't forget to feel bad."

He goes on to say this in a blog post "If someone pirates Minecraft instead of buying it, it means I've lost some "potential" revenue. Not actual revenue, as I can never go into debt by people pirating the game too much, but I might've made even more if that person had bought the game instead. But what if that person likes that game, talks about it to his or her friends, and then I manage to convince three of them to buy the game? I'd make three actual sales instead of blocking out the potentially missed sale of the original person which never cost me any money in the first case. "

The problem with EA is they treat their customers like criminals. They release shiat games with DRM that is just very invasive then expect to nickel and dime the paying customer. EA is surviving on Madden and Fifa. They lost over 300 million on SWOTOR. Then made that terrible game into a free to play mmo that nickel and dimes the loyal customers.

All in all EA needs to be wiped off of the planet.
2013-03-07 06:22:30 PM  
2 votes:

skinink: CraicBaby: Steam is having a "CIty Sims That Work Offline" Sale.

Fark Steam. I bought "Batman - Arkham City" through them and the game crashes to the point where I can't play the game anymore (only finished 9% of it). Asked them for a refund or a credit and they would give neither. To top it off, it's only $8 they would have to credit me. I'm not buying any games that have to go through Steam, if it means I never play another game again. And that includes any new Portal or Half Life games.


Question for you.

Does your cape collapse when you attempt a certain jump?
2013-03-07 06:12:42 PM  
2 votes:

cman: This About That: The acronym "EA", when printed on a software package, is really a new rating symbol. It means "DRM gone nuts".

What would you have them do? Not try at all? These companies have been affected by piracy and they are fighting back.

Yeah, it does suck, and yes, there will be some troubles; but you really cannot blame them for trying extreme actions.


When Steam has been able to make it work, EA has no excuse.
2013-03-07 05:52:38 PM  
2 votes:
Steam is having a "CIty Sims That Work Offline" Sale.
2013-03-08 10:14:14 AM  
1 votes:

Lumber Jack Off: when I first heard there was going to be a new sim city, I really wanted to buy it. for months I tried to get more info as it became available. I've been an avid sim city player since the original waaaaay back when. had 2000, 3000, 4 (with rush hour expansion) and tons and tons of gigabytes worth of mods and user created content. hell, sim city 4 was available in big box stores for almost a decade because users kept it alive with created content and mods (how many games can make this claim, I mean really?) EA knew exactly what sim city fans wanted out of the game and delivered none of it. instead we got a mediocre city simulator that's loaded with DRM bullshiat and a game that was never meant to be multiplayer is now forcefully so.

fact of the matter is, I was more than willing to spend money on this game but after months of being disappointed by developments and now all the negative reviews regarding the features alone I will not be purchasing this game. fark EA. maybe someone else will make a good city simulator - Cities XL was pretty good. hell, better than this pile of crap. without user generated content this franchise is dead.

/good graphics don't make a game good if the functionality is lacking.
//fark EA


Stay out of my head!
2013-03-08 02:56:35 AM  
1 votes:

StreetlightInTheGhetto: CraicBaby: Steam is having a "CIty Sims That Work Offline" Sale.

As someone who plays games very infrequently, I was kinda looking forward to the new Sims and actually purchasing it.

After the Ars Technica review and this crap, I'll just have the SO take advantage of the Steam sale for me I suppose.  Thanks.

/I have Comcast simply because it's the only f--king game in town
//so I'd like to have games that work when the internet cuts out for some odd reason



<facepalm>
2013-03-08 12:58:48 AM  
1 votes:
THIS IS WHY I NO LONGER BUY GAMES AT LAUNCH.   EVER.
2013-03-07 10:11:11 PM  
1 votes:

skinink: Fubini: skinink: CraicBaby: Steam is having a "CIty Sims That Work Offline" Sale.

Fark Steam. I bought "Batman - Arkham City" through them and the game crashes to the point where I can't play the game anymore (only finished 9% of it). Asked them for a refund or a credit and they would give neither. To top it off, it's only $8 they would have to credit me. I'm not buying any games that have to go through Steam, if it means I never play another game again. And that includes any new Portal or Half Life games.

Steam is a distribution service- they provide access to a game, but (normally) they don't provide support. If the game is crashing or otherwise not working you need to contact the developer/publisher/whomever is actually supposed to handle that.

The analog would be if you had software problems and demanded that Wal-Mart help you fix your computer. Since it's almost certainly a game issue, (not a distribution issue)  you would have the same problems with a disc you bought at a brick and mortar store, and they most certainly would not give you money back (or credit) for opened software.

Walmart sold the software so if I'm having problems with it, Walmart is the point of contact. And I wasn't demanding that Steam fix my computer. I simply told them the game isn't working and I needed help. Isn't there an EA thread up above showing that the SIMs game is farked, regardless of the PC it runs on? I can't understand why it's my fault. You guys act like games are sold without flaws and the consumer is always wrong.


Here's the thing:  Arkham City works great for the vast majority of people that play it.  You're an edge case.  This is not the same at all as the Sim City issue, where everybody is having problems.  Sim City is a defective product.  Arkham City is just you.

And no, Wal-Mart won't give you a refund on opened software either.  The best they'll do is let you exchange it for another copy of the same program.  It'd be nice if they did give you a refund on software, but that's just not the way it works.

skinink: And Steam sold me the game. They need to support it, like they do with other games on their boards. But if it's not resolved and I lose money on a game I can't play then I pick the option of not buying games from Steam. Everyone wins out. Steam doesn't back the game they sold me and keeps the money for the game I can't play, and I don't lose any more money on Steam games


It's really not Valve's game to support.  Their options are kind of limited.  They do have a community forum, where users like you can share their experiences and help each other through issues, but if you want professional technical support, then you really need to contact the people who actually made the game.  Or you can be all petulant about it and act like Valve somehow did you wrong, and get nothing for your 8 bucks in the process.  That works, too.
2013-03-07 09:09:03 PM  
1 votes:

cman: These companies have been affected by piracy and they are fighting back.


EA has been dealing with software piracy since their logo looked like this:
upload.wikimedia.org
They should know by this point that anti-piracy schemes never work well.
2013-03-07 09:01:38 PM  
1 votes:
i1321.photobucket.com
2013-03-07 08:56:22 PM  
1 votes:
I'm going to commit what I consider a bit of a crime and plug my own blog to express my feelings on the matter.  http://brutallyhonestblogging.com/post/44798281663/the-new-simcity-is - pretty-much-a-scam#_=_

/consider this a non-shameless plug
2013-03-07 08:38:55 PM  
1 votes:

serial_crusher: Luse: To all the shills that parrot the tired shiat stained excuse of "EA is doing it because they HAVE to to stay in business due to the evil nasty nasty pirates"
Riddle me this Sherlock, how is it that CDPROJEKT is still in business?
They did what EA said is absolute suicide, unthinkable, unworkable, can't ever happen, death sentence to their company. They released a triple A title with NO DRM AT ALL. They are about to release the third game in the series.

What game is that?
I only know they as the good old games guys.  Selling old games that somebody else developed arguably has a much lower cost than developing a new one.


CDPROJEKT does The Witcher games.
2013-03-07 08:32:05 PM  
1 votes:
There's always LinCity. DRM free!
i1-linux.softpedia-static.com
2013-03-07 08:24:06 PM  
1 votes:

Luse: To all the shills that parrot the tired shiat stained excuse of "EA is doing it because they HAVE to to stay in business due to the evil nasty nasty pirates"
Riddle me this Sherlock, how is it that CDPROJEKT is still in business?
They did what EA said is absolute suicide, unthinkable, unworkable, can't ever happen, death sentence to their company. They released a triple A title with NO DRM AT ALL. They are about to release the third game in the series.
As has been said, pirates won't ever buy your shiatty product. All you are doing by putting these obsessive, and in the end run, ineffective measures is pissing off your customers.
Well, not totally true, you are also teaching them to pirate. See what happened with Spore.
But, that chicken won't fark itself now will it.


Oh pft.  Everybody knows that software piracy totally killed...um...er...hold on...give me a few minutes, and I know I can totally come up with a software development house or publisher that was driven out of business by piracy.

/Definitely looking forward to The Witcher 3.
2013-03-07 08:16:12 PM  
1 votes:
To all the shills that parrot the tired shiat stained excuse of "EA is doing it because they HAVE to to stay in business due to the evil nasty nasty pirates"
Riddle me this Sherlock, how is it that CDPROJEKT is still in business?
They did what EA said is absolute suicide, unthinkable, unworkable, can't ever happen, death sentence to their company. They released a triple A title with NO DRM AT ALL. They are about to release the third game in the series.
As has been said, pirates won't ever buy your shiatty product. All you are doing by putting these obsessive, and in the end run, ineffective measures is pissing off your customers.
Well, not totally true, you are also teaching them to pirate. See what happened with Spore.
But, that chicken won't fark itself now will it.
2013-03-07 07:59:05 PM  
1 votes:
I literally haven't played a video game in like 2 years. I was aware of the trouble SimCity was going through in their initial days of launch. Despite this, I purchased the game yesterday. I didn't understand the full scope of "it just doesn't work". I couldn't even imagine it being this ridiculous. I'm not going to go on the argument of "it requires internet connection" and complain. I was fully aware of that. I DO have a stable internet connection. I DO have a computer capable of running the software.

They sell a product at 59.99 that simply doesn't work. That's a BIG problem. I'm talking class-action lawsuit type problem. Anyone here of the recent Microsoft news story where they are being fined about 732 million dollars for making Internet Explorer the default web browser, without giving you a choice in the matter? This makes that look like a cakewalk. Guess what? Anyone with 2 brain cells and 5-10 minutes to spare can download any damn browser they want, and hence, get the workaround.

There is no "work-around" for this. I purchased a product. The product doesn't work. I have no alternative methods to "work-around" the situation. For all of you that downplay this, it is sickening. I'm not a grandstander on stuff like this, honestly. I'm not some super-anti Electronic Arts person spouting off here. I'm not an avid gamer. This is about consumer protection. They are selling a non-working product. Plain and simple.

Let's estimate that 1 million units were sold at $60. That's 60 MILLION dollars of revenue for a product that doesn't deliver. They need to assume responsibility for this. In the words of the Jerky Boys "This is no way to do business my friend". Pony up with some serious servers before you release. Don't penny pinch. Don't treat your customers like THEY are the assholes. Because I promise EA this: pretty soon you won't have ANY customers.

Basically, you took 60 bucks out of my wallet, and told me to piss up a rope. I'm pissed.
2013-03-07 07:43:30 PM  
1 votes:

skinink: "/Wondering whether we'll get the "It can't be my machine because it's new!", "Arkham City is the only game that's ever crashed for me ever in my entire life!", or the "I don't care if it's my machine that's the problem, I bought it from Steam so it's their responsibility to fix it" response."
No here's the response. You're a twat. You (all) project that I'm some kind of jerk to them on the phone (tickets can be submitted for issues online) or project that I screwed up, not the game. Though there are threads after threads of others having issues. I know because I looked up everything online before contacting Steam Support. And even after I tried their solutions, nothing worked. Though their other games I've purchased from Steam work. So after the purchases I've made, they can't give a a small credit? Then you project that I was the one who screwed up, and not the game that has issues?

A lot of you guys don't have a clue what you're talking about.


Make up your mind, was it the game or was it Steam?  If it was Steam that was causing the problem, you might have a legitimate gripe.  However, I'm putting money on it being an issue with the game and your configuration (which happens...not every game runs on every system, even when you meet the requirements), which means that you're a whiny biatch with an overdeveloped sense of entitlement for expecting Steam to be different from every other software retailer in existence and give you a refund.

A simple scenario.  Someone buys a game.  It works for a bit, then stops.  They troubleshoot the game, but can't get it to work with their system.  The retailer that sells the game says, "Sorry, no refunds."

Your reaction: "Steam wont counter their own policies, which happen to be the industry standard, and give me a refund, therefore Steam is the worstest!"
A mature adult reaction: "It's not Steam's fault this game doesn't work, perhaps I should contact the people who actually make the game and see what they might be able to do for me."

Get the fark over yourself and stop blaming Steam because they wouldn't capitulate to your whiny demands that should have been directed to Rocksteady and/or WB Interactive in the first place.  We "projected" that you were a jerk because you came in here and posted like a farking jerk.  Jerk.
2013-03-07 07:43:04 PM  
1 votes:

Smelly McUgly: Tax Boy: CraicBaby: Steam is having a "CIty Sims That Work Offline" Sale.

[i.imgur.com image 850x544]

I am not seeing this when I log into steam, which is a shame as I have wanted to give Tropico a run forever. I mean, sure, I was planning to get into Warhammer this weekend and play some more Alien Crossfire, but Tropico 3 for three bucks and change sounds great!

Maybe it's a good thing that I can't see this screen when I log in.


It is a photoshop. Good old games however, did actually tweet that they were selling sim city 2000 drm free as soon as they heard about EA server problems.
2013-03-07 07:37:42 PM  
1 votes:

Smelly McUgly: I am not seeing this when I log into steam, which is a shame as I have wanted to give Tropico a run forever. I mean, sure, I was planning to get into Warhammer this weekend and play some more Alien Crossfire, but Tropico 3 for three bucks and change sounds great!


He's trolling, it's a 'shop.
2013-03-07 07:30:59 PM  
1 votes:

Tax Boy: CraicBaby: Steam is having a "CIty Sims That Work Offline" Sale.

[i.imgur.com image 850x544]


I am not seeing this when I log into steam, which is a shame as I have wanted to give Tropico a run forever. I mean, sure, I was planning to get into Warhammer this weekend and play some more Alien Crossfire, but Tropico 3 for three bucks and change sounds great!

Maybe it's a good thing that I can't see this screen when I log in.
2013-03-07 07:30:20 PM  
1 votes:

germ78: CraicBaby: Steam is having a "CIty Sims That Work Offline" Sale.

Where have you seen that? I keep looking all over the steam store for it (I want to share it with a friend who was interested in Cities XL) but keep coming up emptyhanded. And I've seen the screengrabs for it, so I know it exists.


You have to refresh the steam main page a few times, with the proper timing.  It's like an easter egg.
2013-03-07 07:30:01 PM  
1 votes:

germ78: CraicBaby: Steam is having a "CIty Sims That Work Offline" Sale.

Where have you seen that? I keep looking all over the steam store for it (I want to share it with a friend who was interested in Cities XL) but keep coming up emptyhanded. And I've seen the photoshopped screengrabs for it, so I know it exists.


FTFY
2013-03-07 07:29:04 PM  
1 votes:

CraicBaby: Steam is having a "CIty Sims That Work Offline" Sale.


Where have you seen that? I keep looking all over the steam store for it (I want to share it with a friend who was interested in Cities XL) but keep coming up emptyhanded. And I've seen the screengrabs for it, so I know it exists.
2013-03-07 07:22:46 PM  
1 votes:
I (I), I (I), I (I), Ain't gonna play Sim City
Oh, no no no no!
2013-03-07 07:16:09 PM  
1 votes:
I can't wait till they fix this, so I can BitTorrent it to keep me occupied for Cities in Motion 2.

/don't normally pirate titles, but EA is just begging for it in this case
2013-03-07 07:02:27 PM  
1 votes:
I don't know why I even bother with video game threads on here anymore.  Somebody mentions steam, I go check the store, now I just dropped 18 bucks on a game I bought ages ago and lost the disk to, probably for full price at the time, but oh it's in HD now but still doesn't come out for another month+, and I don't even have time to play the games I already bought during holiday sales that I've never played before.

I need to take, like, a month vacation.
2013-03-07 06:42:20 PM  
1 votes:

The WindowLicker: poopsoup48: Because piracy is such a big deal. Piracy is not a lose in sales. Piracy is a lost to "potential" People that pirate games are not looking to buy the game in the first place. Hell look at minecraft. Notch the creator of the game tweeted to a fan "Just pirate it. If you still like it when you can afford it in the future, buy it then. Also don't forget to feel bad."

I agree with Notch, but he is also forgetting that his shop operates differently than a AAA games producer.

It takes a large investment of time and resources to produce most top tier games these days.  The game-play quality aside, the amount of skilled labor and production hours that go into them is vast.  A company has to make their costs back in sales or they go out of business.  They can't afford the loss of potential.  If you pirate their game, you are reducing the revenue they need to pay the programmers and designers for making the title.  It is not a loss of potential, it is use of a produced good without reimbursing the manufacturer.

This is also why I am bothered by people who claim that piracy is not theft because you are only copying.  Do these people also feel that stiffing a hooker is ok because she still has her lady-parts?


The biggest thing is balance. Is piracy an issue for publishers? Undoubtedly, and they are allowed to address it how they see fit. However if their solution ends up creating a problem like this one where you can't play the goddamn game it's pretty safe to say that they farked up and this isn't a good way to stop people from pirating. I would have bought this game on launch day if they didn't have this BS attached to it. At best I will buy it when it's on sale, or not at all. Do they count that loss to their potential revenue stream equally as they do someone pirating it? Either way they lose potential revenue and it hurts their bottom line
2013-03-07 06:39:04 PM  
1 votes:

skinink: CraicBaby: Steam is having a "CIty Sims That Work Offline" Sale.

Fark Steam. I bought "Batman - Arkham City" through them and the game crashes to the point where I can't play the game anymore (only finished 9% of it). Asked them for a refund or a credit and they would give neither. To top it off, it's only $8 they would have to credit me. I'm not buying any games that have to go through Steam, if it means I never play another game again. And that includes any new Portal or Half Life games.


How did you determine that the crash was Steam's fault?

As for not giving you a refund or credit, that's pretty much standard for every company on Earth that sells software, so it's not like Steam is being unusually mean by not letting you have one, especially since the "fault" with the product is almost definitely on your end and has nothing to do with them.

/Wondering whether we'll get the "It can't be my machine because it's new!", "Arkham City is the only game that's ever crashed for me ever in my entire life!", or the "I don't care if it's my machine that's the problem, I bought it from Steam so it's their responsibility to fix it" response.
2013-03-07 06:38:02 PM  
1 votes:

cman: What is up with the powerword "White Knight" making a huge push into mainstream? I say that I understand why they do what they do then OMG WHITE KNIGHT OMGWTFBBQ!


As I understand it, that's exactly what White Knighting is.  the discussion is about how much they suck, not how much we misunderstand their point, if we do.

//and i don't think a few people knowing the term on fark qualifies as mainstream.  2/10.
2013-03-07 06:31:24 PM  
1 votes:

cman: This About That: The acronym "EA", when printed on a software package, is really a new rating symbol. It means "DRM gone nuts".

What would you have them do? Not try at all? These companies have been affected by piracy and they are fighting back.

Yeah, it does suck, and yes, there will be some troubles; but you really cannot blame them for trying extreme actions.


This is the kind of shiat attitude that enables shiat companies like EA to saddle customers with shiat DRM. How the fark can you excuse them treating paying customers like criminals? I guess people will defend any farked up thing on the internet. I'm not the criminal. I pay for my goddamned software. If I pay $60 dollars for a game, then it should work right out of the box. There is no farking excuse whatsoever for my game to not work out of the box. I blame them, I blame them heavily. Not only do they screw honest customers with their shiatty DRM schemes, but then they nickel and dime the fark out of you with DLC for abilities like "sprint", or hotbars, or not going through 5 loading screens to get from 1 farking zone to another. EA is the definition of a shiat company with a shiat business ethos and an absolute contempt for their customers.
2013-03-07 06:29:49 PM  
1 votes:

IronJelly: skinink: CraicBaby: Steam is having a "CIty Sims That Work Offline" Sale.

Fark Steam. I bought "Batman - Arkham City" through them and the game crashes to the point where I can't play the game anymore (only finished 9% of it). Asked them for a refund or a credit and they would give neither. To top it off, it's only $8 they would have to credit me. I'm not buying any games that have to go through Steam, if it means I never play another game again. And that includes any new Portal or Half Life games.

wow, really?

I've bought a few games that don't work on my laptop, which run on my desktop, but I've only bought a few that don't work at all on my desktop.  Steam has always had decent support for me, and has had someone who would help me to get it running.

besides, the issue sounds like it was with the game, not Steam which is almost entirely just a delivery platform.  Unless the crash was related to their overlay layer, you went to the wrong people.

I'm genuinely surprised at the trouble you're having, unless your "one problem means i can never use the service again grrr" attitude is something you carried over on the phone, in which case, i don't blame them for not helping you.


It was $8, it probably cost steam more then that worth of customer service drone-time to deal with him then they earned from that sale.  It wasn't even just the game, that game is a stable one (no bethesda v1 release), his system's at fault and he wants a refund or swear off the biggest PC gaming platform there is because of an $8 game he couldn't get working on his computer.  I'm sure steam is quivering over that income loss.
2013-03-07 06:25:58 PM  
1 votes:

This About That: The acronym "EA", when printed on a software package, is really a new rating symbol. It means "DRM gone nuts".


Rated EA... BOD.
2013-03-07 06:22:00 PM  
1 votes:

Banana$$$Stand: Amazon has been refunding people who purchased the game and cannot play it.

Sounds like they got tired of processing refunds.


What sucks is that Amazon is eating that cost.  They're paying because they run a good business.

EA lied, and isn't refunding the game.  Essentially, they're getting away with what really should turn into a lawsuit.


spamdog: I wonder if this kind of thing actually results in more sales from all the press.


I'll bet it does.  People hear it and there must be some kids who think they're leet buying it to see if they can make it work.  There must be people in a few days when it works who will buy it to see what the fuss was about.  There must be some little old grannies who hear the title on the news assume it's a trending game, and buy it for little Billy.
2013-03-07 06:20:47 PM  
1 votes:

CraicBaby: Steam is having a "CIty Sims That Work Offline" Sale.


Fark Steam. I bought "Batman - Arkham City" through them and the game crashes to the point where I can't play the game anymore (only finished 9% of it). Asked them for a refund or a credit and they would give neither. To top it off, it's only $8 they would have to credit me. I'm not buying any games that have to go through Steam, if it means I never play another game again. And that includes any new Portal or Half Life games.
2013-03-07 06:06:24 PM  
1 votes:
I miss the days that games worked out of the box.  The ability to patch software like it's an MMO doesn't make it alright to patch software like it's an MMO.
2013-03-07 05:53:49 PM  
1 votes:
They can do whatever they want and so can we.  We don't have to buy their crap.
2013-03-07 05:50:01 PM  
1 votes:

This About That: The acronym "EA", when printed on a software package, is really a new rating symbol. It means "DRM gone nuts".


What would you have them do? Not try at all? These companies have been affected by piracy and they are fighting back.

Yeah, it does suck, and yes, there will be some troubles; but you really cannot blame them for trying extreme actions.
 
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