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(Kotaku)   EA acknowledges that trying to run the SimCity servers on old Pentium-4 boxes may have been a miscalculation   (kotaku.com) divider line 176
    More: Followup, SimCity, Pentium, Mike Fahey, design choices, creator deity  
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6498 clicks; posted to Geek » on 07 Mar 2013 at 12:31 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-03-07 03:44:14 PM

CPennypacker: Old enough to know better: lucksi: It's sad to see that they still sold so many copies of this DRM ridden crapfest of a game

No kididng. Gamers are such farking lemmings. Keep rewarding companies like EA for dicking you over and they're just going to keep treating you like this.

No sympathy.

Not that I would buy it or condone buying it, but I can see the conundrum. Because you are buying the whole package and decisions are made based on sales. So if you absolutely love sim city and the game itself is great you aren't really doing yourself as much of a favor as you think by protest-passing on this title. Because maybe the next one won't have always online because of bad sales, or maybe there just won't be a next one at all because of bad sales. Which behavior (the launch debacle/drm crap or the game design itself) are you rewarding or punishing with your purchase (or lack of)?


You know what? I'd rather have the series die. Normally reboots of games that were great is some corporation pissing on the grave. This is full out necrophilia. I'd rather have my memories or simply play the games again (as SC4 runs without any problems on Win7). I still have all my old consoles and I have an Amiga emulator, so there is always that. Don't ruin old titles by making them into multiplayer or FPS.
 
2013-03-07 03:44:36 PM

StrangeQ: scottydoesntknow: lucksi: It's sad to see that they still sold so many copies of this DRM ridden crapfest of a game

That seems to be the standard MO now. Release an unfinished, buggy, error-filled game and then see the reaction. If it's hugely negative, release a few quick updates to patch some parts and see how much outrage remains. If it subsides, great you've got all their money and don't have to do shiat past that. If it continues, release another update that fixes a couple more of the glaring issues, then call it done.

And yet for some reason people still buy them.  I haven't bought any new games in years because I just don't want to put with that shiat.  And it's not because I don't enjoy playing games...I still play all my older titles fairly frequently.  I just don't like being told how, when and where I can play them.  Games are supposed to be for fun and relaxation, not exercises in jumping through hoops for some farking corporation.


I never buy first day anymore after the buggy DA2 release, now I wait for GOTY and steam sales with the DLC for the complete game.

My hubby however STILL keeps buying day one. I blame the ADD impulsiveness for that.
 
2013-03-07 03:56:30 PM

Space Station Wagon: tom baker's scarf: The game was more than worth it and in those days the manuals came with all kinds of other information. The manual kept me occupied for a couple of days.

I still have tie fighter on 3.5, the box and all. The instruction manual has the names of Star Destroyers in the lower corners of the pages and every so often when you launched the game it would ask for the name on page _
That is about the perfect amount of rights management :)


Yep. Nearly every game hd some variant of that back in the day. RR Tycoon had ID the locomotive, Covert Action had ID the mastermind, Pirates! was the date of the treasure fleet, Fields of Glory was word x of y paragraph on page z. Those were real manuals not the quick reference crap that comes with games today.

*Old man shakes fist*


Why is it that I can remember all that stuff from 20 years ago but my nieces names always escape me?
 
2013-03-07 03:56:59 PM
From their support site:


Patch 1.2

Fix for crash caused most commonly occurring on servers experiencing lag. This crash would happen most often when claiming a new city when playing in a region.Fix for server select dialog not appearing on start-up if the server the player was last on is not available.Disabled Cheetah speed. Cheetah speed is is now the same as llama speed.Crash fix for finding closest points.Crash fixes in transport and pedestrian code.A fix cities having processing problems associated with helicopters.So if you're one of the lucky ones who manages to connect, EA is now disabling features.
 
2013-03-07 04:00:28 PM

Cheesehead_Dave: From their support site:


Patch 1.2

Fix for crash caused most commonly occurring on servers experiencing lag. This crash would happen most often when claiming a new city when playing in a region.Fix for server select dialog not appearing on start-up if the server the player was last on is not available.Disabled Cheetah speed. Cheetah speed is is now the same as llama speed.Crash fix for finding closest points.Crash fixes in transport and pedestrian code.A fix cities having processing problems associated with helicopters.So if you're one of the lucky ones who manages to connect, EA is now disabling features.


winamp whips that llama's ass?
 
2013-03-07 04:03:57 PM

Cheesehead_Dave: From their support site:


Patch 1.2

Fix for crash caused most commonly occurring on servers experiencing lag. This crash would happen most often when claiming a new city when playing in a region.Fix for server select dialog not appearing on start-up if the server the player was last on is not available.Disabled Cheetah speed. Cheetah speed is is now the same as llama speed.Crash fix for finding closest points.Crash fixes in transport and pedestrian code.A fix cities having processing problems associated with helicopters.So if you're one of the lucky ones who manages to connect, EA is now disabling features.


Wow, that sucks.

Also, does anyone know if they still allow cheats on there? It'd piss me off if they didn't do anything because of the "socializing" aspect of it. Sure, sometimes I want to play by the games rules, but a lot of times I just want to give myself 5 trillion dollars and just go absolutely nuts.
 
2013-03-07 04:06:59 PM

scottydoesntknow: Cheesehead_Dave: From their support site:


Patch 1.2

Fix for crash caused most commonly occurring on servers experiencing lag. This crash would happen most often when claiming a new city when playing in a region.Fix for server select dialog not appearing on start-up if the server the player was last on is not available.Disabled Cheetah speed. Cheetah speed is is now the same as llama speed.Crash fix for finding closest points.Crash fixes in transport and pedestrian code.A fix cities having processing problems associated with helicopters.So if you're one of the lucky ones who manages to connect, EA is now disabling features.

Wow, that sucks.

Also, does anyone know if they still allow cheats on there? It'd piss me off if they didn't do anything because of the "socializing" aspect of it. Sure, sometimes I want to play by the games rules, but a lot of times I just want to give myself 5 trillion dollars and just go absolutely nuts.


You can probably buy yourself some Sim Dollars for your city's budget shortfall.

I hope I didn't just give EA an idea
 
2013-03-07 04:10:00 PM
i.imgur.com
 
2013-03-07 04:13:02 PM

scottydoesntknow: but a lot of times I just want to give myself 5 trillion dollars and just go absolutely nuts.


It sounds like you're trying to have a dangerous level of fun there.  EA's not going to like that.
 
2013-03-07 04:19:59 PM

squidgod2000: [i.imgur.com image 850x550]


Omg so sad.
I own multiple games from each house.
 
2013-03-07 04:24:28 PM

squidgod2000:


http://t2.gstatic.com/images?q=tbn:ANd9GcR9iZsw7-_2CPoCsDJmeoOl7BVd6Ke OBmDTd7qMYyDYttHhZ3oG
 
2013-03-07 04:29:04 PM

tom baker's scarf: Space Station Wagon: tom baker's scarf: The game was more than worth it and in those days the manuals came with all kinds of other information. The manual kept me occupied for a couple of days.

I still have tie fighter on 3.5, the box and all. The instruction manual has the names of Star Destroyers in the lower corners of the pages and every so often when you launched the game it would ask for the name on page _
That is about the perfect amount of rights management :)

Yep. Nearly every game hd some variant of that back in the day. RR Tycoon had ID the locomotive, Covert Action had ID the mastermind, Pirates! was the date of the treasure fleet, Fields of Glory was word x of y paragraph on page z. Those were real manuals not the quick reference crap that comes with games today.

*Old man shakes fist*


Why is it that I can remember all that stuff from 20 years ago but my nieces names always escape me?


I remember that stuff too.

688 Attack Sub had the names of the various subs of the class on different pages (and they'd sometimes have you fill in the blank of a paragraph, IIRC), Gunship had a little reference section on military vehicles in the back and you'd have to ID the armored vehicle.

That was awesome stuff. Back when manuals had more than just how to install it. They told you how to play the game and gave you rudimentary tactics. There was no tutorial level, just an easy one so you can get used to the controls.

Modern manuals are useless.
 
2013-03-07 04:32:31 PM

Joafu: Fubini: I'm going to play devil's advocate and point out that it costs a lot of money to deploy and maintain servers, and release day/week is likely going to be the most fantastically busy period in the lifetime of the game, and it probably doesn't make financial sense to build out for that situation.  I don't know about game servers, but in a normal data center you can have bursty internet traffic that consumes 5-6 times the average load. It's simply not cost effective to build out your transmission capacity to handle that much traffic when 5/6 of your capacity isn't utilized 99% of the time.

Likewise, it's not going to make financial sense for a company to build out a ton of servers just for release day when 99% of the product lifecycle can be handled with substantially less. As a result, they don't spend the money, and people have problems for the first week or so until the product use normalizes.

It seems like they should really have a better way of dealing with this, though. One idea would be to have a rolling release date, where people who pre-order early get access to the game before others, and divide the release date over a week or so, they could even charge an extra few dollars for an early release time.

Or make the single-player portion offline, and bypass all that.  This online-only function is just another attempt to force the customer into what they think they want, there's no customer value in having to log in to an online server to access your sandbox city that's stored in the cloud.


But just think of how many less support calls they will get from people who lost their city because they reinstalled the game.  That's gotta be at least 2 or 3!
 
2013-03-07 04:33:09 PM
http://www.amazon.com/gp/product/B007VTVRFA/ref=twister_B007FTE2VW?ie = UTF8&psc=1

Amazon suspended sale of the download.  Blaming money loss on pirates instead of actual vendors pulling product in 3...2...
 
2013-03-07 04:33:29 PM
Still available on media, but Amazon has stopped selling the download version of the game.

"Currently unavailable
We don't know when or if this item will be available again. "
 
2013-03-07 04:36:41 PM

Joafu: http://www.amazon.com/gp/product/B007VTVRFA/ref=twister_B007FTE2VW?ie = UTF8&psc=1

Amazon suspended sale of the download.  Blaming money loss on pirates instead of actual vendors pulling product in 3...2...


It'll be entertaining to see them blame piracy for bad sales on a game that that cant be played period.
 
2013-03-07 04:36:51 PM

squidgod2000: [i.imgur.com image 850x550]


Even though this lists companies, they forgot the football players they put on the cover of Madden whose seasons were ruined after the cover shoot.
 
2013-03-07 04:37:01 PM

Joafu: http://www.amazon.com/gp/product/B007VTVRFA/ref=twister_B007FTE2VW?ie = UTF8&psc=1

Amazon suspended sale of the download.  Blaming money loss on pirates instead of actual vendors pulling product in 3...2...


Apparently Amazon is also refunding customers, whereas people are having troubles getting their money back through EA
 
2013-03-07 04:37:03 PM

Copperbelly watersnake: If EA or Activision buy Bethesda, I think I will just call it quits on video games. I have a good group of friends for board games and tabletop gaming so no big loss.


The group that owns Bethesda is doing well, I guess, so Fallout is safe! This is good, as along with Saints Row, GTA, and Red Dead, Fallout is one of the few major series that I like (and I actually really like all of the games, even Fallout 3).
 
2013-03-07 04:43:45 PM

Smelly McUgly: Fallout is one of the few major series that I like (and I actually really like all of the games, even Fallout 3).


Don't treat Fallout 3 like the red-headed stepchild, it was a fantastic game. Hell it was Fallout 3 that actually got me into the series. Bought that on a whim and ended up playing it for weeks. The second I found out I could nuke an entire town I fell in love. Granted, I only did it once and then reloaded the save because I felt so horrible, but it's nice having that option.
 
2013-03-07 04:45:33 PM

RoxtarRyan: tdyak: Funny how history repeats itself, isn't it?

Seriously, it is a bit funny! Most folks had their first real home experience with the internet through AOL.. people generally didn't use the "world wide web" to interact online, meaning, typing in web pages and the like. They logged in, and if they wanted to look up sports stuff, they clicked on the little 'sports' icon, or go shopping, click on the 'shopping' icon. It was extremely packed up, with little for the user to worry about. No tinkering with proxies, worrying about site security certificates, secure HTTP sites or anything else. We're heading back to that, and quite quickly. Looking at one of the most popular forms of computing now, mobile computing, there isn't any more "I'm going to go www.facebook.com, have it remember my username/password, etc. etc.". Now, you just have one little interface that interacts for you. With the move to Windows 8, it looks like MS is really pushing that "packaged" experience, minimizing what you have to do to get to the content you want, and make it as straightfoward as possible. The Metro UI is essentially a mobile UI on a desktop, making things easier for people who aren't savvy to just get to facebook, launch netflix, or check out the latest sports scores.

Now, in terms of mobile computing and your average user, this is a good thing... Less things to mess with, less things that can go wrong, and minimize how many keystrokes or icons you have to hit. For a full-fledged computer user, working on an actual machine, someone who enjoys cutting their own steaks rather than having someone cut them for you, it is a bit of an annoyance.


I was actually thinking of dumb terminals and logging into the mainframe, but AOL is also an accurate representation.

You used to bill / get billed for computer time, because you shared the computer.
 
2013-03-07 04:47:05 PM

scottydoesntknow: Smelly McUgly: Fallout is one of the few major series that I like (and I actually really like all of the games, even Fallout 3).

Don't treat Fallout 3 like the red-headed stepchild, it was a fantastic game. Hell it was Fallout 3 that actually got me into the series. Bought that on a whim and ended up playing it for weeks. The second I found out I could nuke an entire town I fell in love. Granted, I only did it once and then reloaded the save because I felt so horrible, but it's nice having that option.


Oh, I love it. The Fallout vets are the ones that don't seem to like it. Frankly, I also didn't get to play Fallout until I got Fallout 3, also on a whim. It got me to go back and play the first two, which are also awesome games.
 
2013-03-07 04:56:25 PM

tdyak: I was actually thinking of dumb terminals and logging into the mainframe, but AOL is also an accurate representation.


Pretty much dumb terminals plus AOL. It'll be the ultimate case "of ease of use" and "suckiness" at the same time.
 
2013-03-07 04:57:07 PM
 
2013-03-07 04:57:32 PM

scottydoesntknow: ha-ha-guy: sammyk: You would think EA would know how to do this by now. Seriously. How many on line games do they have in their library? There ready is no excuse

Even Blizzard farked this up when they launched SC2 and Diablo 3.  The guys who ran a computing infrastructure for 13 million WoW players still managed to fark it up.  Doesn't exactly give me confidence in the general concept.

EA Producer Kip Katserelis:


"We've got experience from Spore and Darkspore," Katserelis said, citing other recent Maxis games. "EA is an on online company. We're definitely watching what's going on at Blizzard, and we're putting in backstops and checks to try to prevent those kind of things from happening."


 Link


Darkspore?  Lol.  I'm sure you have a lot of experience running servers for a shiatty game that no one played which had not even a fraction Sim City's appeal.
 
2013-03-07 04:57:48 PM

squidgod2000: [i.imgur.com image 850x550]


OK, let's be fair.  Criterion, DICE and Bioware are still alive and kicking.  Some better than others, but that's another discussion.
 
2013-03-07 05:01:16 PM
I'm going to buy a fleet of semis, load each trailer with servers with virtual machine space so they can emulate their own equipment, put some high powered climate control systems, do the cable management really well, and allow various game companies to rent several trailerloads of server for launch days of always-on software.
 
rpm
2013-03-07 05:06:09 PM

Almet: I'm going to buy a fleet of semis, load each trailer with servers with virtual machine space so they can emulate their own equipment, put some high powered climate control systems, do the cable management really well, and allow various game companies to rent several trailerloads of server for launch days of always-on software.


I think Amazon, Google and Rackspace beat you to it.
 
2013-03-07 05:07:42 PM

akula: 688 Attack Sub had the names of the various subs of the class on different pages (and they'd sometimes have you fill in the blank of a paragraph, IIRC), Gunship had a little reference section on military vehicles in the back and you'd have to ID the armored vehicle.

That was awesome stuff. Back when manuals had more than just how to install it. They told you how to play the game and gave you rudimentary tactics. There was no tutorial level, just an easy one so you can get used to the controls.

Modern manuals are useless.


Now just take the instructions from the manual, put it into an easy level that gets you accustomed to the controls, and BAM! tutorial level.

/I liked reading manuals, too, but they're pretty much unnecessary nowadays with tooltips and presenting new mechanics in game through short sequences showing how it works
 
2013-03-07 05:10:00 PM

Bad_Seed: I don't understand this "servers crash at launch" business. I mean, if you're launching a new game with marketing, aren't you expecting a load of people to log on at once? Can't they rent more servers for the first month or two? Isn't this what 'the cloud' is for, anyway?


Short answer, yes

Long answer, yes, but it costs a crapload and someone higher on the chain than the guy/gal running the load calculations made a decision that now appears to be in error.
 
2013-03-07 05:15:43 PM

BafflerMeal: SimCity: EA Refuses Refunds, Threatens Customer With Origin bans

http://www.gameranx.com/updates/id/13275/article/sim-city-ea-refuses -r efunds-threatens-customer-with-origin-bans/


This just keeps getting better and better.

/gets more popcorn
 
2013-03-07 05:16:09 PM

Smelly McUgly: The Fallout vets are the ones that don't seem to like it.


Fallout 1 and 2 (combined) are on my top 5 games of all time....as well as Fallout 3 (combined with New Vegas).

I had no problems with it.  It stayed true to the feel of Fallout but added some nice improvements to the series.  The only issue I had was the new location, but it grew on me.  I hope 4 goes back to the old Boneyard/San Fransisco/Arroyo/Valut 13 area.
 
2013-03-07 05:17:25 PM

Bullseyed: Despite the problems (and there are a ton) I played SimCity last night on my girlfriend's computer. I was pissed off enough about server issues that I told her I didn't even want to try it, but when it finally came online 4 hours later I played and it was pretty fun. Probably worth about $40, so I'm still debating at $60.

On that topic, I think any time a game has server stabilty problems like this, the company should be forced to refund 25%, 33% or 50% of the price back to every single person who bought the game. Suddenly this problem wouldn't exist anymore.


If the ops people weren't warning managment that they needed more servers, they are incompetent and should be fired.

If management ignored ops when they warned them that they needed more servers, they are incompetent and should be fired.

I'm going to go with management being incompetent.  I'm a sysadmin and too many times I've had to deal with this kind of problem:

Me: We need more servers or we're going to suffer serious performance issues.
Manager: We don't have any budget, just deal with it.
(later)
Manager: Why is everything so slow?  Why can't you just do your damn job?
Me: .....

Thankfully, my current manager is a geek so fully understands these kinds of problems and has been able to squeeze more budget out of upper management when necessary.

/one week to go for our new filer to go live!
 
2013-03-07 05:20:40 PM

lousyskater: Joafu: http://www.amazon.com/gp/product/B007VTVRFA/ref=twister_B007FTE2VW?ie = UTF8&psc=1

Amazon suspended sale of the download.  Blaming money loss on pirates instead of actual vendors pulling product in 3...2...

It'll be entertaining to see them blame piracy for bad sales on a game that that cant be played period.


Actually, if a warez group developed a "no-server" patch, it would probably encourage sales....LOL!
(Yes, I realize that it would probably be impossible to do)
 
2013-03-07 05:20:48 PM
I hyped myself up watching gameplay footage the night before launch. I saw the $20 credit from Amazon for pre-ordering, and I just couldn't pass that up.

Really, the best thing I've heard about this game is that it looks pretty. My computer probably can't run it at full graphics anyways, so I'll be returning it as soon as it arrives.
 
2013-03-07 05:23:11 PM

Fubini: I'm going to play devil's advocate and point out that it costs a lot of money to deploy and maintain servers, and release day/week is likely going to be the most fantastically busy period in the lifetime of the game, and it probably doesn't make financial sense to build out for that situation.  I don't know about game servers, but in a normal data center you can have bursty internet traffic that consumes 5-6 times the average load. It's simply not cost effective to build out your transmission capacity to handle that much traffic when 5/6 of your capacity isn't utilized 99% of the time.

Likewise, it's not going to make financial sense for a company to build out a ton of servers just for release day when 99% of the product lifecycle can be handled with substantially less. As a result, they don't spend the money, and people have problems for the first week or so until the product use normalizes.

It seems like they should really have a better way of dealing with this, though. One idea would be to have a rolling release date, where people who pre-order early get access to the game before others, and divide the release date over a week or so, they could even charge an extra few dollars for an early release time.


Maybe they should have a bank of additional servers just for use with new releases. When the traffic subsides you shift the info off to the dedicated servers and prepare them to act as additional servers for the next release.
 
2013-03-07 05:25:22 PM

BafflerMeal: SimCity: EA Refuses Refunds, Threatens Customer With Origin bans

http://www.gameranx.com/updates/id/13275/article/sim-city-ea-refuses -r efunds-threatens-customer-with-origin-bans/


I smell a Class Action brewing.
 
2013-03-07 05:26:44 PM

wildsnowllama: Fubini: I'm going to play devil's advocate and point out that it costs a lot of money to deploy and maintain servers, and release day/week is likely going to be the most fantastically busy period in the lifetime of the game, and it probably doesn't make financial sense to build out for that situation.  I don't know about game servers, but in a normal data center you can have bursty internet traffic that consumes 5-6 times the average load. It's simply not cost effective to build out your transmission capacity to handle that much traffic when 5/6 of your capacity isn't utilized 99% of the time.

Likewise, it's not going to make financial sense for a company to build out a ton of servers just for release day when 99% of the product lifecycle can be handled with substantially less. As a result, they don't spend the money, and people have problems for the first week or so until the product use normalizes.

It seems like they should really have a better way of dealing with this, though. One idea would be to have a rolling release date, where people who pre-order early get access to the game before others, and divide the release date over a week or so, they could even charge an extra few dollars for an early release time.

Maybe they should have a bank of additional servers just for use with new releases. When the traffic subsides you shift the info off to the dedicated servers and prepare them to act as additional servers for the next release.


You'll never become a manager with that kind of thinking, son.  It's downright efficient!
 
2013-03-07 05:35:12 PM

Almet: I'm going to buy a fleet of semis, load each trailer with servers with virtual machine space so they can emulate their own equipment, put some high powered climate control systems, do the cable management really well, and allow various game companies to rent several trailerloads of server for launch days of always-on software.


The thing is, services like this already exist.  These companies refuse to take advantage of them.  They evidently think screwing their players is more cost-effective.
 
2013-03-07 05:44:11 PM
A few days of angry but otherwise impotent 'fans' or a couple million in server leasing/purchasing?  Hrm, which ever would I choose.  I really can't decide.

/all your money is already mine
 
2013-03-07 05:45:53 PM

Rixel: BafflerMeal: SimCity: EA Refuses Refunds, Threatens Customer With Origin bans

http://www.gameranx.com/updates/id/13275/article/sim-city-ea-refuses -r efunds-threatens-customer-with-origin-bans/

I smell a Class Action brewing.


One can only hope.  fark these greedy farking companies doing everything they can to suck the joy out of everything they touch.

Hey assholes, you're a farking game developer.  You know, those things people like to play for fun and relaxation.  How about you keep that in mind the next time you make a decision that sacrifices fun for profit and iron fisted control over your farking game.
 
2013-03-07 05:49:09 PM

StrangeQ: Rixel: BafflerMeal: SimCity: EA Refuses Refunds, Threatens Customer With Origin bans

http://www.gameranx.com/updates/id/13275/article/sim-city-ea-refuses -r efunds-threatens-customer-with-origin-bans/

I smell a Class Action brewing.

One can only hope.  fark these greedy farking companies doing everything they can to suck the joy out of everything they touch.

Hey assholes, you're a farking game developer.  You know, those things people like to play for fun and relaxation.  How about you keep that in mind the next time you make a decision that sacrifices fun for profit and iron fisted control over your farking game.


EA isn't even a developer, they're a publisher. A publisher that doesn't know when to quit meddling with the studio's whose games they publish and seems to get off to farking customers over.
 
2013-03-07 05:49:49 PM

Theaetetus: As a result of all of the negative reviews of SimCity, I picked up Cities XL 2012 yesterday. Not bad. Huge maps, single player but you can tie your cities together and trade between them, curved roads. So suck it, EA.


Might have to try it out.  I like Sim City but sometimes I like to play games at places without internet access to pass time.  To me a game that requires you to be online in single player mode is stupid and a total deal breaker when deciding whether to get a game or not.
 
2013-03-07 05:49:54 PM

BumpInTheNight: A few days of angry but otherwise impotent 'fans' or a couple million in server leasing/purchasing?  Hrm, which ever would I choose.  I really can't decide.

/all your money is already mine


Unfortunately, you're right.  And until consumers hold companies accountable for shady, shiatty practices like this, they'll continue to happen over and over and over again.

I already refuse to buy any game that requires an always-on internet connection unless it's absolutely integral to the game (for example, an MMO, not that I buy many of those anyway), and I never, ever pre-order, but I know I am but one small voice among throngs of zombies.  So it'll keep happening.
 
rpm
2013-03-07 05:53:27 PM

Rixel: BafflerMeal: SimCity: EA Refuses Refunds, Threatens Customer With Origin bans

http://www.gameranx.com/updates/id/13275/article/sim-city-ea-refuses -r efunds-threatens-customer-with-origin-bans/

I smell a Class Action brewing.


Unlikely, or at least they'll get thrown out pretty quickly.
 
rpm
2013-03-07 05:55:29 PM

lousyskater: EA isn't even a developer, they're a publisher. A publisher that doesn't know when to quit meddling with the studio's whose games they publish and seems to get off to farking customers over.


Yeah, they are a developer. They own Maxis lock stock and barrel.
 
2013-03-07 05:56:16 PM

rpm: Rixel: BafflerMeal: SimCity: EA Refuses Refunds, Threatens Customer With Origin bans

http://www.gameranx.com/updates/id/13275/article/sim-city-ea-refuses -r efunds-threatens-customer-with-origin-bans/

I smell a Class Action brewing.

Unlikely, or at least they'll get thrown out pretty quickly.


Just because it's in the TOS, doesn't make it legal. There's a case to be made that forcing your customers to foreswear legal remedies in handling disputes is illegal, in which case, it would not be binding.
 
2013-03-07 05:56:58 PM
EA having issues? Gee, surprise.
Try playing Simpsons Tapped Out.
EA bought popcap and then released Plants Vs zombies without any QA and they forgot some basic functionality. There had to be a "fixed" release.

EA seems to screw up everything they touch.
 
2013-03-07 05:57:36 PM

rpm: Unlikely, or at least they'll get thrown out pretty quickly.


What the unenforceable change in the terms of use, or the people who bought something that is patently broken and want a refund?  Nope, neither are going to happen.  A small section of these people are going to remember this event and some of them might even not pre-order the next subpar franchise extension from EA or Ubisoft or Activision but its only an even smaller amount of them that will not buy these companies' games blindly ever again.  Those ones are the lucky ones for they join us disenfranchised gamers actually stick to our morals and have memories beyond those of a gnat, we tend to buy indie games for small quantities of money and even fully knowing we'll probably only play half of them for more then a few hours.  We'll do this because we want change and are active in the quest for good game play.

We're not just whining on some message board for the first day or two of some big publisher's latest blunder.
 
rpm
2013-03-07 05:58:17 PM

HeartBurnKid: Just because it's in the TOS, doesn't make it legal. There's a case to be made that forcing your customers to foreswear legal remedies in handling disputes is illegal, in which case, it would not be binding.


It's legal, already been to the SCotUS. Bend over and deal citizen.
 
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