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(Slate)   How JC Penney was brought down by a former Apple executive   (slate.com) divider line 69
    More: Sad, J.C. Penney, Apple Boutique, CEO, TPM Media, special collections, store brand  
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4818 clicks; posted to Business » on 04 Mar 2013 at 9:40 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-03-04 08:21:09 AM
Same old story. Executive that is part of one big success thinks he can just transplant that unique circumstance involving tens of thousands of individuals' creativity over on top of another company. As if he's even aware of half of what made his former company a success. A whole lot of it is out of his or her control. Yet, they are successful by the measures we use so off they go.

Its a remarkable feat of hubris that these execs think this. How often does it work, I'm guessing not very.
 
2013-03-04 08:59:03 AM
FTA: "There's already a Target and an H&M in the same mall for those seeking a slightly hipper experience"

As a Brit can anyone explain why Target has a "hip" image? I went into one in LA and it's just a supermarket.
 
2013-03-04 09:16:59 AM

Flint Ironstag: FTA: "There's already a Target and an H&M in the same mall for those seeking a slightly hipper experience"

As a Brit can anyone explain why Target has a "hip" image? I went into one in LA and it's just a supermarket.


Thry compete directly with WalMart and KMart. They have employees with all their teeth which makes them the trendier of the three.
 
2013-03-04 09:38:54 AM

Flint Ironstag: FTA: "There's already a Target and an H&M in the same mall for those seeking a slightly hipper experience"

As a Brit can anyone explain why Target has a "hip" image? I went into one in LA and it's just a supermarket.


Years of marketing brand image at upscale hipster yet still bargain conscious shoppers. Wal-mart and kmart are declasse. Target positions themselves as the "upscale yet still affordable" alternative.
 
2013-03-04 09:47:48 AM
Apple: Totally oblivious to the truth that they work in a low-competition market and their style doesn't stand a chance in hell in a real one, such as retail.

/oh god, could you IMAGINE an Apple exec running Kroger or Walmart? They'd run those into the ground in 5 years or less.
 
2013-03-04 09:49:12 AM
He gets paid either way, what does he care if his experiment failed?
 
2013-03-04 09:54:51 AM

Generation_D: Flint Ironstag: FTA: "There's already a Target and an H&M in the same mall for those seeking a slightly hipper experience"

As a Brit can anyone explain why Target has a "hip" image? I went into one in LA and it's just a supermarket.

Years of marketing brand image at upscale hipster yet still bargain conscious shoppers. Wal-mart and kmart are declasse. Target positions themselves as the "upscale yet still affordable" alternative.


And they actually have things that are decent and fit that demographic in furniture, clothing, exercise gear, etc.  It's not "cheapest thing we could find in China", it's "somewhat more reasonable looking thing we found in Taiwan".

/their furniture is better quality and aesthetic than Ikea and priced pretty decently, not bad for the young adult just starting out
 
2013-03-04 09:55:26 AM
It's such a shame. Their new JCP line for guys is really good for basics, with some of the best oxford button-downs I've ever worn, especially for 20 bucks. Their blazers and shoe options are getting better too.

Well, guess I'll be able to stock up at the Going Out Of Business Sal... oh, wait.
 
2013-03-04 10:11:26 AM

Generation_D: Flint Ironstag: FTA: "There's already a Target and an H&M in the same mall for those seeking a slightly hipper experience"

As a Brit can anyone explain why Target has a "hip" image? I went into one in LA and it's just a supermarket.

Years of marketing brand image at upscale hipster yet still bargain conscious shoppers. Wal-mart and kmart are declasse. Target positions themselves as the "upscale yet still affordable" alternative.


I would even say it often boils down to Targets are largely clean and organized. Any time I go into a Kmart or Walmart there is junk just kind of laid out in the middle of aisles, poorly stocked shelves, and staff that is, largely, dressed consistently and well groomed.

Presentation is everything.
 
2013-03-04 10:14:52 AM

Flint Ironstag: FTA: "There's already a Target and an H&M in the same mall for those seeking a slightly hipper experience"

As a Brit can anyone explain why Target has a "hip" image? I went into one in LA and it's just a supermarket.


It is basically a "nicer" version of walmart. Stores look a little better, stuff is branded differently, but for the most part its the same crap. People feel a little less ashamed about saying they got something there than wamart though, even if it is the exact same $20 crock pot.
 
2013-03-04 10:20:59 AM
The SS JCPenney was already taking on water and heading for the rocks before Captain Apple was put in charge.  And he gets paid whether he saves the ship or not.

Just for the lulz, he should buy/merge JCPenney with Radio Shack.
 
2013-03-04 10:22:29 AM

Flint Ironstag: FTA: "There's already a Target and an H&M in the same mall for those seeking a slightly hipper experience"

As a Brit can anyone explain why Target has a "hip" image? I went into one in LA and it's just a supermarket.


More accurate would be to say "younger".  JCP was your grandma's store, Target grew up along with today's 20-30's crowd.  They also have infinitely better advertisement and branding.  Overall Target has cheaper and lower-quality goods, and doesn't sell major appliances, but young people today will never own a house and have low-paying jobs, so Target fits their lifestyle/budget (clothes, plastic goods, entertainment electronics) better than JCP/Sears.
 
2013-03-04 10:23:20 AM
I like to bash on CEOs as being out of touch as the next person, but is a year really enough to totally re-imagine a huge retail brand?  I'm not sure how long it should take, but the changes he is suggesting are huge.  How long does it take to get through to a person that has known JCP as a certain thing for 20 or years to make them think of it as something else.

The other problem is how much are the changes he is implementing being done half ass?  In a large organization, there has to be a lot of people that are resistant to change.  From the folks that are gunning for his position to the work a day folks that have a feeling that they will have to do a bunch of BS to make some management type happy just to have go back in 6 months and put it all back.
 
2013-03-04 10:29:56 AM

wingnut396: I like to bash on CEOs as being out of touch as the next person, but is a year really enough to totally re-imagine a huge retail brand?  I'm not sure how long it should take, but the changes he is suggesting are huge.  How long does it take to get through to a person that has known JCP as a certain thing for 20 or years to make them think of it as something else.

The other problem is how much are the changes he is implementing being done half ass?  In a large organization, there has to be a lot of people that are resistant to change.  From the folks that are gunning for his position to the work a day folks that have a feeling that they will have to do a bunch of BS to make some management type happy just to have go back in 6 months and put it all back.


yepper depper. Which brings me back to how much hubris these CEO get when they think "by golly, it really was all me, I just need to be a leader and everyone will follow" ... instead of realizing it was their work plus thousands of other peoples work, and you can't just grow corporate culture out of thin air overnight.

I see the same sh*t in Information Security, where I do some consulting. I see ex-large-telco mid-tier management execs all over the place. Usually at companies who are not succeeding, but who have managed to copy their former employer's bureaucratic top-down culture even when it isn't called for, like at a start-up. Lipstick on a pig. Got news for you heroes, you floated to the top with the tide, nothing more or nothing less. Even funnier is when they are also spouting off Welchian theory like having annual layoffs, not realizing the fact that Welch was in a unique place and time, and if they were really serious about laying off the bottom 5% in terms of competence or performance they better look in the mirror and start with themselves.
 
2013-03-04 10:35:06 AM

wingnut396: I like to bash on CEOs as being out of touch as the next person, but is a year really enough to totally re-imagine a huge retail brand?  I'm not sure how long it should take, but the changes he is suggesting are huge.  How long does it take to get through to a person that has known JCP as a certain thing for 20 or years to make them think of it as something else.

The other problem is how much are the changes he is implementing being done half ass?  In a large organization, there has to be a lot of people that are resistant to change.  From the folks that are gunning for his position to the work a day folks that have a feeling that they will have to do a bunch of BS to make some management type happy just to have go back in 6 months and put it all back.


If they have enough cash they may make it.  Not all the stores have been remodeled but some have.  5 years ago my wife would not have been caught dead in this store.  Now in the past year her and our 15 year old daughter seem to frequent it.  My 15 year old is very hyper conscious as to what is cool.  I'd say they lost 32% of their sales by getting rid of the old ladies but that perhaps they can rebuild it with other people.

But probably not.  Retail is a vicious market.
 
2013-03-04 10:35:14 AM
Personally, I love the flat-rate, no sales aspect at Penny.  I'm the kind of consumer that this sort of thing appeals to.  Unfortunately, people like me don't buy a lot of clothes.
 
2013-03-04 10:48:11 AM
"[Johnson] immediately set about to reorganize the stores, and imported Apple concepts, most notably a "no discounting" policy geared around convincing customers that the everyday price is a great price."

There's your problem right there. Apple customers feel that Apple products offer a unique enough experience to justify paying the Apple Tax. Nobody ever thought Apple hardware was a great deal. JCPenney competes in a crowded market, and does not differentiate itself enough from the competition to justify that; at least, not without heavy marketing to convince shoppers that their prices are competitive with other stores.
 
2013-03-04 10:56:59 AM
CEO Ron Johnson is a mastermind?  IMO, he is just another empty suit getting credit because Steve Jobs made sure Apple sells great products, provides excellent customer service, and retains dedicated following of Apple customers.   Ron Johnson gets so much praise for the Apple stores operation and performance but it's not the Apple stores that sell the products it's the Apple products that drive the sales at the Apple stores. Steve Jobs had a lot to do with the store design that focuses on the products themselves so Ron Johnson doesn't deserve all the credit. Apple products have such an excellent reputation that they would sell well even at a flea market.

On the other hand, JCPenny is just another clothing store that receives it's average quality products from overseas suppliers which can also be found at other retailers.  The buyers of these retail stores have such poor taste in clothes, focus on clothes for women with a size 2, and are out of touch with the average woman in this country.  The quality of clothes have dropped tremendously over the years but the prices remain high.  A good way to alienate your customers.

If Ron Johnson was a real mastermind, JCPenny would already be seeing a turnaround.
 
2013-03-04 10:59:46 AM

Generation_D: How often does it work, I'm guessing not very


The guy who went from Boeing to Ford seemed to do a good job.  He may have gotten lucky though with some decent products in the already pipeline when he arrived, he domestic competition going bankrupt and an earthquake and tsunami whipping out the Japanese competition for a year.
 
2013-03-04 11:00:58 AM
Pennys was swirling around the bowl long before Ron Johnson got there.
 
2013-03-04 11:11:20 AM
BBbut, I thought she destroyed JC Penney:

emol.org
 
2013-03-04 11:11:36 AM
I remember when I had enough extra cash to wander around the mall every other weekend.  That was a great time.  Thanks mom and dad.  :(
 
2013-03-04 11:15:02 AM

meanmutton: Personally, I love the flat-rate, no sales aspect at Penny.  I'm the kind of consumer that this sort of thing appeals to.  Unfortunately, people like me don't buy a lot of clothes.


Same here.  I have most of my slacks and suits custom made as well as my dress shirts by a guy in Thailand.  I maybe...maybe personally spend $500 a year on non-dress clothes.  Most of it being socks, boxers, undershirts, simple t-shirts, and a pair or two of shorts and jeans.  I am not rough on my clothing.

I do like the idea of honest, everyday low prices.
 
2013-03-04 11:25:30 AM

Flint Ironstag: FTA: "There's already a Target and an H&M in the same mall for those seeking a slightly hipper experience"

As a Brit can anyone explain why Target has a "hip" image? I went into one in LA and it's just a supermarket.


Because of the Starbucks in the lobby?
 
2013-03-04 11:42:28 AM

LineNoise: It is basically a "nicer" version of walmart. Stores look a little better, stuff is branded differently, but for the most part its the same crap. People feel a little less ashamed about saying they got something there than wamart though, even if it is the exact same $20 crock pot.


For me, it's The fact that I can go into a Target, buy what I need, and not have to feel like I need a shower by the time I leave.
 
2013-03-04 11:49:57 AM
I dunno about all the new JCP hate. They've remodeled one of the stores by me to where it's nicer than the Macy's in the same mall. Yes it still looks 1960 on the outside, but the layout and product mix is much more improved.

I've actually bought a few things there recently after probably going 10 years without maki a single purchase from a JCP.
 
2013-03-04 11:57:54 AM
JC Penny's started going downhill when they started airbrushing over the nipples in their bra section of their catalog.

/ Hey, it is what the horny early teen had in the '70s before the age of the internet.
// I ruined many a catalog
 
2013-03-04 11:59:50 AM

Tiber727: "[Johnson] immediately set about to reorganize the stores, and imported Apple concepts, most notably a "no discounting" policy geared around convincing customers that the everyday price is a great price."

There's your problem right there. Apple customers feel that Apple products offer a unique enough experience to justify paying the Apple Tax. Nobody ever thought Apple hardware was a great deal. JCPenney competes in a crowded market, and does not differentiate itself enough from the competition to justify that; at least, not without heavy marketing to convince shoppers that their prices are competitive with other stores.


It's not just that, but everyone expects retail stores like JCP, Macy, etc...to have sales. Weekend sale, memorial day sale, presidents say, administrative assisstants day sale.....

It'd be like a used car dealership saying, "We're doing away with negotiations. Our cars are already priced fairly." It doesn't work, it's part of the culture.
 
2013-03-04 12:03:12 PM
The men's "jcp" line is better than what H&M offers. Their OCBDs are a great deal and have a nice modern cut. If they work hard they could place themselves at the American uniqlo
 
2013-03-04 12:03:29 PM
They have remodeled the one closest to me and it actually is very nice - I really like a couple of the new brands they have showcased in there.  I used to only go in there around Christmas to look for presents but I have actually bought a few things for myself lately and they are decent quality and the pricing was okay.  I think it may take awhile longer to draw the people like me back into the store but I am actually pretty impressed with the changes.  I just hope it can survive now.
 
2013-03-04 12:23:25 PM
Step 1: Start a brand cult
Step 2: Get the cultists to only buy your severely marked-up products
Step 3: ????
Step 4: Profit!
 
2013-03-04 12:39:04 PM

MaxxLarge: LineNoise: It is basically a "nicer" version of walmart. Stores look a little better, stuff is branded differently, but for the most part its the same crap. People feel a little less ashamed about saying they got something there than wamart though, even if it is the exact same $20 crock pot.

For me, it's The fact that I can go into a Target, buy what I need, and not have to feel like I need a shower by the time I leave.


Target, in my opinion, has done a pretty damn good job over the last 10-15 years in distancing themselves from Walmart, Kmart and the like.  They offer a lot of the same Chinese made crap, only...slightly better assembled/better constructed.  Their stores are cleaner, the isles are not cluttered and filled with baskets of crap.  Their in-store brand "up & up" is usually 30%-50% less than the national brand, and is just as good as the national brand.  Most of their floor staff and checkers actually speak understandable English.  You do not feel like a cow being herded through...
 
2013-03-04 12:47:43 PM

KFBR392: Tiber727: "[Johnson] immediately set about to reorganize the stores, and imported Apple concepts, most notably a "no discounting" policy geared around convincing customers that the everyday price is a great price."

There's your problem right there. Apple customers feel that Apple products offer a unique enough experience to justify paying the Apple Tax. Nobody ever thought Apple hardware was a great deal. JCPenney competes in a crowded market, and does not differentiate itself enough from the competition to justify that; at least, not without heavy marketing to convince shoppers that their prices are competitive with other stores.

It's not just that, but everyone expects retail stores like JCP, Macy, etc...to have sales. Weekend sale, memorial day sale, presidents say, administrative assisstants day sale.....

It'd be like a used car dealership saying, "We're doing away with negotiations. Our cars are already priced fairly." It doesn't work, it's part of the culture.


Saturn is coming back.
 
2013-03-04 12:55:44 PM
This why I shop at JCPenney's I put my money where my opinions are.
cdn.nomblog.com
 
2013-03-04 01:13:19 PM

Carth: The men's "jcp" line is better than what H&M offers. Their OCBDs are a great deal and have a nice modern cut. If they work hard they could place themselves at the American uniqlo


I really like their new men's stuff, too.  The clothes look great, are of good quality, and are at a good price.

I think the problem is that they only made over some of the stores.  Some of them are the same run down grandpa store they always were.  If you go expecting something new, you leave disappointed, and assume all the JCPenny's are like that.
 
2013-03-04 01:14:58 PM
The dumbest thing he did was getting rid of sales. JC Penney was known for its weekly sales, and that's what made the store appealing. I don't mind paying less for Levi's, but I'm not their average customer. Those old ladies really do love thinking they get a bargain.
 
2013-03-04 01:17:40 PM

Carth: The men's "jcp" line is better than what H&M offers. Their OCBDs are a great deal and have a nice modern cut. If they work hard they could place themselves at the American uniqlo


As someone who likes him some H&M, I guess I really should go to JCP.  My last attempt at Banana Republic, and I swear every time I walk in that store it will be my last, it seems the men's sizes are for a BMI of 30.  I'm 6'2", 170lbs, and almost bought a Small sweater except was too short in the torso.
 
2013-03-04 01:23:00 PM

poughdrew: Carth: The men's "jcp" line is better than what H&M offers. Their OCBDs are a great deal and have a nice modern cut. If they work hard they could place themselves at the American uniqlo

As someone who likes him some H&M, I guess I really should go to JCP.  My last attempt at Banana Republic, and I swear every time I walk in that store it will be my last, it seems the men's sizes are for a BMI of 30.  I'm 6'2", 170lbs, and almost bought a Small sweater except was too short in the torso.


Here is the link to their 2013 spring clothes for men if you're curious what they sell.
 
2013-03-04 01:35:04 PM

Tiber727: "[Johnson] immediately set about to reorganize the stores, and imported Apple concepts, most notably a "no discounting" policy geared around convincing customers that the everyday price is a great price."

There's your problem right there. Apple customers feel that Apple products offer a unique enough experience to justify paying the Apple Tax. Nobody ever thought Apple hardware was a great deal. JCPenney competes in a crowded market, and does not differentiate itself enough from the competition to justify that; at least, not without heavy marketing to convince shoppers that their prices are competitive with other stores.


Ohhhh no, my fiance will tell you left right up and down that apple hardware is so much better it justifies paying twice as much.  Never mind that she's never done so much as swap out a drive, she worked there as a concierge or something during college and she's so heavily indoctrinated that she CAN'T keep her mouth shut any time someone says something negative about an apple product or positive about a PC.

I built the one in our living room from scratch after checking out the pricing on everything I wanted to do.  For 500 dollars I built something that would probably take 1200 to 1400 with apple hardware, but that's not EQUIVALENT because the hardware is different/more reliable or whatever.  At 3 times the price it had better farking turn lead into gold in my world, but some people have different priorities.
 
2013-03-04 01:55:22 PM

verbaltoxin: The dumbest thing he did was getting rid of sales. JC Penney was known for its weekly sales, and that's what made the store appealing. I don't mind paying less for Levi's, but I'm not their average customer. Those old ladies really do love thinking they get a bargain.


I worked for a retailer years ago that tried to get rid of sale prices. We were still very competitive on price, easily as competitive as we had always been, but without that "WAS £200 NOW £99.99! HALF PRICE!" sign our sales plummeted. Never mind that the damn thing had always been £99.99 and they'd just put it up to £200 for a couple of weeks so they could reduce it again and claim a big saving.

Last retailer I worked for had two vacuum cleaners, same brand, same model just different model number, colour and one came with a turbo brush accessory while one came with a hard floor accessory. One was £199.99 while the other was £99.99 with "Was £199.99 Save £100!". Two weeks later they'd cut the price of the first one to £99.99 and show a 'saving' of £100 and raise the second one back to £199.99. Two weeks later they'd swap again. This went on for a whole year. And customers lapped it up.
 
2013-03-04 01:56:27 PM
Thanks all for the comments about Target.  Strange that here in the UK the Walmart company Asda is quite good. Very clean, friendly staff etc.
 
2013-03-04 02:02:50 PM

Flint Ironstag: Never mind that the damn thing had always been £99.99 and they'd just put it up to £200 for a couple of weeks so they could reduce it again and claim a big saving.


That's what they do at Kohl's, basically.  On the weekend, everything is dirt cheap(priced for what it is, crap).  During the week, it's expensive as fark.
 
2013-03-04 02:21:07 PM

Gwendolyn: Flint Ironstag: FTA: "There's already a Target and an H&M in the same mall for those seeking a slightly hipper experience"

As a Brit can anyone explain why Target has a "hip" image? I went into one in LA and it's just a supermarket.

Thry compete directly with WalMart and KMart. They have employees with all their teeth which makes them the trendier of the three.


That, and they put giant red balls in front of the entry, which prevents assholes from parking on the sidewalk, as they always do at WalMart, which also makes them classier.

...oh, and their housewares section does have more of a "Pier One" vibe, so they have that going for them too.
 
2013-03-04 02:24:35 PM

Generation_D: Same old story. Executive that is part of one big success thinks he can just transplant that unique circumstance involving tens of thousands of individuals' creativity over on top of another company. As if he's even aware of half of what made his former company a success. A whole lot of it is out of his or her control. Yet, they are successful by the measures we use so off they go.

Its a remarkable feat of hubris that these execs think this. How often does it work, I'm guessing not very.


And we're done. Combine the "an expert is someone who knows more and more about less and less" and "an engineer thinks that deep knowledge in one area means deep knowledge in other areas" memes, and you get this bit of mess.
 
2013-03-04 03:17:11 PM
Here's how I bracket the clothing stores that are in my area:

Too expensive for a smallish bump in quality - Macy's, Banana Republic, Boston Store, Gap - falls into either this category or the next as I don't wear their stuff too much since it rarely fits right

Right price if it's on sale, stuff works well enough - Kohl's, Old Navy, Target's buttoned shirts are the only clothes I buy there, Land's End used to be a separate company, but is now owned by Kmart/Sears

Cheap stuff that looks like it - Walmart, Kmart/Sears, JCP

//Obviously this list is not exhaustive, but those are the places I see most frequently.  I hate shopping for/buying clothes so YMMV if you really enjoy the process and really care about what you wear.

///This weekend, I got into a 20 minute argument with my wife about whether a pair of my daughter's shoes were dark blue or black.  Seems related, somehow.
 
2013-03-04 03:49:54 PM
Why does Salon always have issues with getting facts right?

FTA:  His now-infamous effort to wean consumers off their addiction to discounts by banning sales and coupons in favor of "fair and square" everyday pricing is a case in point. No major retailer works this way.

No retailer works that way. Except, you know, Walmart, the biggest retail store chain ever in the history of the world.

The plan was to turn JCP into a higher end Walmart. The problem is that there is really no difference in quality between Walmart clothes and JCP clothes.
 
2013-03-04 03:54:46 PM

Flint Ironstag: FTA: "There's already a Target and an H&M in the same mall for those seeking a slightly hipper experience"

As a Brit can anyone explain why Target has a "hip" image? I went into one in LA and it's just a supermarket.


I don't know why Target would be in a mall anyway.
 
2013-03-04 03:57:05 PM

MightyPez: Generation_D: Flint Ironstag: FTA: "There's already a Target and an H&M in the same mall for those seeking a slightly hipper experience"

As a Brit can anyone explain why Target has a "hip" image? I went into one in LA and it's just a supermarket.

Years of marketing brand image at upscale hipster yet still bargain conscious shoppers. Wal-mart and kmart are declasse. Target positions themselves as the "upscale yet still affordable" alternative.

I would even say it often boils down to Targets are largely clean and organized. Any time I go into a Kmart or Walmart there is junk just kind of laid out in the middle of aisles, poorly stocked shelves, and staff that is, largely, dressed consistently and well groomed.

Presentation is everything.


What he's trying to say is Target generally hires white 20 somethings, while Walmart is full of blacks and Mexicans.
 
2013-03-04 04:05:34 PM

NetstarGT: CEO Ron Johnson is a mastermind?  IMO, he is just another empty suit getting credit because Steve Jobs made sure Apple sells great products, provides excellent customer service, and retains dedicated following of Apple customers.   Ron Johnson gets so much praise for the Apple stores operation and performance but it's not the Apple stores that sell the products it's the Apple products that drive the sales at the Apple stores. Steve Jobs had a lot to do with the store design that focuses on the products themselves so Ron Johnson doesn't deserve all the credit. Apple products have such an excellent reputation that they would sell well even at a flea market.

On the other hand, JCPenny is just another clothing store that receives it's average quality products from overseas suppliers which can also be found at other retailers.  The buyers of these retail stores have such poor taste in clothes, focus on clothes for women with a size 2, and are out of touch with the average woman in this country.  The quality of clothes have dropped tremendously over the years but the prices remain high.  A good way to alienate your customers.

If Ron Johnson was a real mastermind, JCPenny would already be seeing a turnaround.


ROFL if you think Jobs had anything to do with Apple. They were really good at cultivating the lie though. Jobs made each iPhone by hand you know! No tools or anything!

Even if we go with your crazy strain of logic, it took Jobs over a decade to turn around Apple.

But anyway, interesting coincidence, Apple hasn't innovated anything since Tony Fadell left to go start Nest.
 
2013-03-04 04:12:49 PM

FormlessOne: Generation_D: Same old story. Executive that is part of one big success thinks he can just transplant that unique circumstance involving tens of thousands of individuals' creativity over on top of another company. As if he's even aware of half of what made his former company a success. A whole lot of it is out of his or her control. Yet, they are successful by the measures we use so off they go.

Its a remarkable feat of hubris that these execs think this. How often does it work, I'm guessing not very.

And we're done. Combine the "an expert is someone who knows more and more about less and less" and "an engineer thinks that deep knowledge in one area means deep knowledge in other areas" memes, and you get this bit of mess.


Why would engineers work at Apple? Apple buys Samsung screens and Samsung RAM and Samsung processors and Samsung motherboards. All Apple really does is design a case and an antenna, and we know how that turned out.
 
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