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(Huffington Post)   Internet providers, most notably AT&T, aren't delivering their advertised internet speeds   (huffingtonpost.com) divider line 54
    More: Obvious, Internet Provider, Google Fiber, Berkman Center for Internet & Society, bandwidth cap, FiOS, South Korean government, Cablevision, South Koreans  
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2321 clicks; posted to Business » on 17 Feb 2013 at 1:08 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-02-17 12:30:36 PM
t1.gstatic.com

"Who needs those fancy shmancy internet speeds?  With AT&T, you can talk and surf at the same time.  Specifically, neither time."
 
2013-02-17 12:52:04 PM
Fun fact: my internet speed doubled after Hurricane Sandy.

Rebuilt infrastructure FTW!
 
2013-02-17 01:10:55 PM
Free market will fix it.

And by free market, I mean Google if they can expand their fiber optic ISP.
 
2013-02-17 01:12:37 PM
Well duh.  Why do you think every one of them list 'speeds  up to X'?

Gives them a legal out if you ever gripe about never getting X speeds that you paid for.
 
2013-02-17 01:16:15 PM
My FIOS and TWC speeds were always at or above rated speeds.
 
2013-02-17 01:17:57 PM
Um... duh?

There's a reason you see the words, "... up to ..." on pretty much every residential provider's advertising. Comcast, for example, advertises "... up to 50Mbps." Sure. What you get is, if you're lucky, 5Mbps up and 20 Mbps up, because you're on the cable equivalent of a token ring and Comcast is likely the only game in town.

I'm so rooting for gigabit fiber optic to show up in my neighborhood. But, while I'm dreaming, I'd also like a pony.
 
2013-02-17 01:18:32 PM
"... 5Mbps up and 20Mbps down..."

FTFM. Sheesh.
 
2013-02-17 01:19:36 PM
FIOS usually delivers exactly what's promised. On rare occasions it goes from 25mbps to 20, which I can deal with.
 
2013-02-17 01:23:58 PM

Here'sJohnny: FIOS usually delivers exactly what's promised. On rare occasions it goes from 25mbps to 20, which I can deal with.


FIOS promised me 20Mbit download, I'm usually getting 3.5MB

/still grumpy it still takes me 20 minutes to download 6GB from Steam
//remember downloading a 700MB ISO over dialup and it took all night
//why yes, this onion is on my belt
 
2013-02-17 01:27:20 PM
At least my beer attracts the advertised hotties whenever I drink it in a bar.  It's just like the commercials!

/can't wait until the penis enlarging pills get here
 
2013-02-17 01:36:26 PM

DoomPaul: Free market will fix it.

And by free market, I mean Google if they can expand their fiber optic ISP.


Google is an advertising company.  They aren't going to build out the nation with fiber just to deliver ads.

/the Kansas thing is an interesting experiment and I'm glad Google's shareholders don't mind such expensive boondoggles on their dime
 
2013-02-17 01:40:40 PM

Here'sJohnny: FIOS usually delivers exactly what's promised. On rare occasions it goes from 25mbps to 20, which I can deal with.


No it doesn't.  What you get depends on a variety of variables.  Notably location, age of infrastructure, etc.  In my old house I was in the ideal location always getting the advertised speed or above.  But friends who live just miles away was only getting about fifty to seventy-five percent of the advertised speed.

/I now have cable internet in a brand new building and get awesome speeds which pisses off the people across the street who have the exact same service and get shiat speeds because they live in a 10 year old building with 10 year old cable infrastructure
 
2013-02-17 02:12:31 PM

gingerjet: /the Kansas thing is an interesting experiment and I'm glad Google's shareholders don't mind such expensive boondoggles on their dime


They do mind.  They're pretty upset that Google goes in so many non-monetizable directions, but they have to deal with it because Brin and Page have voting control over the stock.  This is good, since shareholders are farking awful at doing what's best for a company.
 
2013-02-17 02:19:44 PM
I know ppl on Oklahoma who have either dial up or have to use their cell as a hotspot.

They aren't what I would consider rural either.

Sure they could sign up for Hugh's but its no better than the cell hotspot
 
2013-02-17 02:30:49 PM

gingerjet: the Kansas thing is an interesting experiment and I'm glad Google's shareholders don't mind such expensive boondoggles on their dime


While I want it, calling it *experimental* is a stretch.  They're rolling out the exact same passive GPON networking that is known as 'FLETS', serving over half the Japanese residential market for years now (as well as in several other countries, plus FIOS in parts of the US).  It's a totally well-established standard. GPON network interfaces are commodity devices. It's not something terribly novel technically.
 
2013-02-17 03:01:03 PM
FIOS promised me 15Mbs down, but I usually get 20-25Mbs. Happy Happy Joy Joy.

But they do a much better job capping uploads at 5Mbs. I've never seen it go higher than that.

ATT U-Verse also delivered speeds as advertised when I had it.As did Verizon DSL.

So I'm assuming that the speeds issue is entirely that of cable as the bandwidth is shared with all your neighbors and thus it gets incredibly slow from 8-11 pm weeknights and unbearably awful on Sunday evenings.

/Cable companies lying? Unpossible!
 
2013-02-17 03:19:51 PM
It probably has absolutely nothing at all to do with bandwidth saturation.
 
2013-02-17 03:29:09 PM

FormlessOne: I'm so rooting for gigabit fiber optic to show up in my neighborhood. But, while I'm dreaming, I'd also like a pony.


ilawled.com
 
2013-02-17 03:37:21 PM
Made the mistake of going with Sprint for my "Mifi" service and I kid you not, I have had extended times where I was pulling 11kbps download and 19 kbps upload.  I am on the phone so much with tech support I practically know each of their birthdays.
 
hej
2013-02-17 03:50:35 PM
gingerjet:/the Kansas thing is an interesting experiment and I'm glad Google's shareholders don't mind such expensive boondoggles on their dime

http://www.google.com/search?q=google+fiber+isn't+an+experiment
 
2013-02-17 04:25:57 PM
You sure you want to be talking bad about one of your "Featured Partners", Drew?
 
2013-02-17 04:30:24 PM
I've found that in my neighborhood, I'm rarely able to get reliably more the 30Mbps down. I was at Time Warner's 50Mbps tier, but rarely saw even close to that, but I've been pretty happy at the 30Mbps tier. I usally see my advertized speeds.
 
2013-02-17 04:53:11 PM
It depends on what type of porn you're trying to download/stream.  Like, a 45-min HD MPG4 file takes a few minutes, but your traditional 100MB "blow-n-go" basically pops up instantly.
 
2013-02-17 05:14:57 PM
I'm getting faster speeds than what I pay for, so...
 
2013-02-17 05:21:59 PM
We just quit AT&T DSL. We were at the top speed allowed without upgrading to Uverse. We had "Pro" (haw haw) which was "up to" 3Mbps service. One technician we had here advised us that our DSL was already routed to the nearest DSLAM (sidewalk box) 2000 feet away where Uverse went, so the only difference between it and our service was branding. AT&T won't give you higher speeds under "classic DSL" to keep from competing with their Uverse. Uverse is... DSL. And they force you to buy a new modem.

 Once a year, for the last three years, our speed would suddenly drop below 1.5Mbps and remain there. That figure is important because AT&T won't give a damn if you're still getting a hairsbreadth higher than 50% of your maximum "up to" speed. Checking our modem's web based admin page showed it was still configured for 3Mbps (3008Kbps, to be precise) and customer service said everything looked OK from their end. On-site techs found no problem with the lines. It was a mystery until the tech, one of the few remaining old-timers, made a phone call to an internal department and found that we were misconfigured at some point in between. Probably that DSLAM. The result was that we were transparently capped (and managed). This is significant because AT&T swears they don't do this.

We rebooted the modem and got over 3Mbps. The tech left, and 10 mins later our speed dropped back below 1.5Mbps. We called the tech on his cell phone and he made another call for us. 30 mins later our speed was back above 3Mbps. It dropped back to the usual 2.57Mbps the next day and stayed there for a year. When this happened in later years, AT&T still insisted on sending an on-site tech (why miss an opportunity to bill a customer for complaining?), who was able to call in and fix our problem the same way.

Our lines are of such high quality that we still had DSL, but not phone, when one of our wire pair was accidentally snipped down the street. However, I measured our speed daily for over a year, and we were usually mired there at exactly 85% of our promised "up to" speed. We'd get our top speed even during torrential rains, so this wasn't due to interference. It was physically impossible to get 3Mbps, and AT&T must certainly know this, because our modem's configuration did not allow for protocol overhead. That's fraud, friends. And sad, considering they could easily gain our satisfaction by setting our speed cap a tad high to compensate.

I have issues with Time Warner, but we ordered their Standard tier, which is now 15Mbps, and they've delivered 100%! Even after our trial price ends in a year, we'll be paying half what AT&T's crappy service cost, and enjoy 6x the speed! We spent $40 for an Obi100 VOIP device and have free phone using Google Voice through the end of the year. We expect it'll still be quite cheap when they start charging. We also bought our own cable modem so we don't have to rent from TW.

Divorce Ma Bell, folks! She's a lying, cheating biatch!
 
2013-02-17 05:36:54 PM
www.speedtest.net

This is where we post these, right?
 
2013-02-17 05:58:21 PM
No complaints. I love the technology & toys we have. When I was a kid you were King Shiat of the Neighborhood if you had a portable FM Transistor radio.

/ old, so farking painfully old
 
2013-02-17 06:07:52 PM

Kraftwerk Orange: [www.speedtest.net image 300x135]

This is where we post these, right?


www.speedtest.net

I'm paying for 30 down and 5 up, so I'm good. It's pretty rare that I can find a server or CDN that provides enough downstream bandwidth to saturate my connection.
 
2013-02-17 06:08:06 PM

enry: Here'sJohnny: FIOS usually delivers exactly what's promised. On rare occasions it goes from 25mbps to 20, which I can deal with.

FIOS promised me 20Mbit download, I'm usually getting 3.5MB

/still grumpy it still takes me 20 minutes to download 6GB from Steam
//remember downloading a 700MB ISO over dialup and it took all night
//why yes, this onion is on my belt


Mb and MB are two differnt things. I am on FiOS as well, and have a 25/25 up/down connection. and my speedtest.net result shows roughly 31Mbps, while on uTorrent,  maxed out, i get a rate of about 3.5MB


So if you are downloading files at a transfer rate of 3.5MB, then you are actually getting service closer to 28Mbit.
 
2013-02-17 06:37:49 PM

LemSkroob: enry: Here'sJohnny: FIOS usually delivers exactly what's promised. On rare occasions it goes from 25mbps to 20, which I can deal with.

FIOS promised me 20Mbit download, I'm usually getting 3.5MB

/still grumpy it still takes me 20 minutes to download 6GB from Steam
//remember downloading a 700MB ISO over dialup and it took all night
//why yes, this onion is on my belt

Mb and MB are two differnt things. I am on FiOS as well, and have a 25/25 up/down connection. and my speedtest.net result shows roughly 31Mbps, while on uTorrent,  maxed out, i get a rate of about 3.5MB


So if you are downloading files at a transfer rate of 3.5MB, then you are actually getting service closer to 28Mbit.


Yes I know the difference netween MB and Mbit, hence the reason I listed the values that way.
 
2013-02-17 07:44:43 PM
www.speedtest.net

^ This is what I get with my DSL. They advertise "up to 20" but my apartment has terrible wiring.
 
2013-02-17 07:47:36 PM
www.speedtest.net

LTE wireless service out in the sticks.
 
2013-02-17 07:54:54 PM
www.speedtest.net
 
2013-02-17 07:59:27 PM
What does it mean when I'm getting more than advertised with Comcast?
 
2013-02-17 08:02:31 PM

lousyskater: What does it mean when I'm getting more than advertised with Comcast?


Forgot this:
www.speedtest.net

Paying for 25 down. Pretty happy with the service in my area. Everywhere else I've had Comcast it's been pretty terrible, but here it's leaps and bounds better than anything else I've had.
 
2013-02-17 08:33:08 PM

Kraftwerk Orange: [www.speedtest.net image 300x135]

This is where we post these, right?


Yeah...

www.speedtest.net

Bright House Networks blows.
 
2013-02-17 08:46:41 PM
www.speedtest.net

I win!!!!
 
2013-02-17 09:40:33 PM

Rigger1955: [www.speedtest.net image 300x135]

I win!!!!


I think at that point I'd rather not have internet at all.
 
2013-02-17 09:59:02 PM

Rigger1955: [www.speedtest.net image 300x135]

I win!!!!


www.speedtest.net

www.antarcticice.be
 
2013-02-17 10:19:15 PM
I get about what I pay for, but the price is ridiculous for what you get around here.
 
2013-02-17 10:19:55 PM

Rigger1955: [www.speedtest.net image 300x135]

I win!!!!


Wow, F-.
 
2013-02-17 10:27:34 PM

Rigger1955: [www.speedtest.net image 300x135]

I win!!!!


Is that satellite? Ouch
 
2013-02-17 10:43:18 PM

GranoblasticMan: Kraftwerk Orange: [www.speedtest.net image 300x135]

This is where we post these, right?

Yeah...

[www.speedtest.net image 300x135]

Bright House Networks blows.


www.speedtest.net
You don't say....
 
2013-02-17 10:44:13 PM
It is crappy xplornet satellite.
 
2013-02-17 10:50:36 PM
Yay, another HSI thread.  I'm just going to cover the basic arguments that always appear on these threads:

1. Fiber is going to SAVE US!  And Google/Verizon whispered "no".  Sure, fiber is great if you have it, but 95% of you don't have it.  And won't have it.  It took 50 years to lace coax cable across the country, and we still don't have it in every nook and cranny in every rural area.  The last mile is EXPENSIVE!  Verizon dumped $23 BILLION into FiOS and while they are still serving the areas that have it, they are abandoning future builds because it's too expensive.  Google is likely going to run into a similar problem.  Hell, even just overbuilding with coax is typically not worth the cost, as you don't see too many competing cable companies in the same city.

2. But, but, Japan has 50 Petabits per nanosecond in every home! Good for them.  Their country can also be stuffed into Rhode Island.  (Okay, fine... New York.)  We have a lot of wide open spaces and rural areas with a lot more challenges to moving bits everywhere.  Just the demographics are different and a helluva lot more diverse.

3. No fiber?  But cable is slow.  No,  your cable is probably slow.  Coax cable, as a medium, is actually pretty fast and capable of carrying a LOT of Mbps of speed with enough downstreams.  If the video channels were dropped, the entire cable could push something like 2 Gbps.  Some companies don't pay enough attention to capacity problems, but don't blame the medium for that.

4. But, I NEEED my 50 Mbps connection!  Uhhh, no, you don't.  Gaming requires mere kilobits of UDP packets (and cares more about ping time than bandwidth).  Surfing is minimal.  Downloading files ends up being a game of diminishing returns, as the difference between twice as fast ends up being 4 seconds vs. 8 seconds.  (And that's IF the server is pushing the file fast enough.)  Even video streaming is only going to hit 8Mbps, tops, and most streaming handles downscaling surprisingly well.  Before Netflix, the top bandwidth hogs were P2P and viruses, since they were multi-stream items.

5. Every time somebody posts speeds, I am reminded of this:
andreas.beckmeier.net

And actually, after looking at that article, the percentages for most of those companies aren't that bad.  Most are even matching peak periods with every day figures.  Yeah, 80% kinda sucks for AT&T, but at least it's not 50%.
 
2013-02-17 11:05:54 PM
Didn't realize it was that kinda thread...

www.speedtest.net
 
2013-02-17 11:09:02 PM
I run a Cox Business connection at my home due to me running a web server and them flipping out about it a bit back. Within the last couple of years I noticed they are throttling any connections that don't use the standard port so the VPN tunnels I use for offsite backups are slow. I called Cox Business and got the run around about modems, line speeds, connections, data packets and crap. Then one of them slipped up and said the newer TOS for home users does say it will throttle connections not on standard ports as they wish.

I'll probably be switching back to the standard home connection soon at 2/3 of the price.
 
2013-02-18 12:20:11 AM

DanZero: GranoblasticMan: Kraftwerk Orange: [www.speedtest.net image 300x135]

This is where we post these, right?

Yeah...

[www.speedtest.net image 300x135]

Bright House Networks blows.

[www.speedtest.net image 300x135]
You don't say....


-_- I hate you...
 
2013-02-18 01:15:15 AM
I moved here to get better speed than in Cleveland.

www.speedtest.net
 
2013-02-18 01:35:45 AM
I downloaded over 60gigs a few days ago. All non-at&t in my area would throttle me, warn me, and then drop me or make me a business company.

It wasn't at max speed, but I download a lot in addition to streaming, so meh AT&T it is.
 
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