AverageAmericanGuy: There is an electronics shop about 5 minutes walk from my home. That is where I buy my big ticket items, basically anything over $500.The relatively high amount of competition means prices don't vary much from shop to shop, so there's no real incentive to go very far to buy something, and online means a hassle when I have to return something for servicing.Also, being close by means that it's not a huge time investment to be a thorn in their side when I need service and don't feel I'm getting it.Small things like books and toys I will buy online, but anything substantial I'll always go to the bricks and mortar shop.
MusicMakeMyHeadPound: I like this goofy idea of "training" retail employees.I did a five year stint in retail in three stores.Your training consists of, "Fill out your W-4, our tv is broken so just sign these forms saying you watched the sexual harassment video, and here's your name tag. Did you punch in? Good, then out on to the floor you go."
Flint Ironstag: Buy a TV from a B+M store and you'd be stuck with it.
Flint Ironstag: MusicMakeMyHeadPound: I like this goofy idea of "training" retail employees.I did a five year stint in retail in three stores.Your training consists of, "Fill out your W-4, our tv is broken so just sign these forms saying you watched the sexual harassment video, and here's your name tag. Did you punch in? Good, then out on to the floor you go."I think you'll find they do spend a lot of time and money training store staff. How to sell the extended warranties for example. And Monster Cable do a lot of training on how to con upsell customers to their worthless $100 HDMI cables.
RexTalionis: You know, I actually like shopping at Brick and Mortar stores. I like to be able to touch things before I buy them.
MusicMakeMyHeadPound: At KB Toys it was, "You aren't selling enough batteries. Company policy is you have to ask about batteries with every purchase, even if that purchase is just batteries."
Lost Thought 00: No, they are not. Learn to Google, you dumb fark.
Driedsponge: The idea of a brick and mortar shop won't be so bad once the state and federal governments iron out that sales tax issue. If they do that, then there's a lot of products that are actually cheaper to buy locally than going online and having to pay for shipping+tax.There are other exceptions, too. I recently bought a Nexus 7 cheaper at a brick and mortar shop than I would have gotten it through Google Play. Google was going to charge 7% sales tax, but MicroCenter near me is in an area deemed 'economically depressed', so the sales tax is only 3.5%.
James F. Campbell: Walk into any electronics store, and what will you see? People on their smart phones, looking up and ordering products while browsing them in the store. I'm surprised retail stores haven't banned them, yet. (This is rhetorical.)
sobernutz: I dunno, Mrs. sobernutz and I like to do our sex toy shopping online. Something about the glare from the creepy dude behind the counter kills the mood. It's as if he knows where the dildo will be going into.
Pants full of macaroni!!: Has anyone mentioned buggy whips yet?
Great Janitor: I would say that it depends on the store. You really shouldn't go through an entire car buying process online. You really shouldn't get eggs delivered to you via FedEx.Most telling example of the fate of brick and mortar stores is Gamestop. Last month they had a massive lay off and are seeking to close well over 80 stores (the person who told me this is a former coworker of mine when I used to work in the corporate office. She left one Friday after the massive corporate lay off where several directors and executives and a VP or two were shown the door and told to never return, Monday she returned to the office and found over 80 emails of stores that were being closed. So at least 80 are closing, possibly 300 or more are on the closing list). When your competitors are services like iTunes and the Xbox store and PSN and Steam, your brick and mortar store is doomed to failure. Now with Gamestop there are other factors that I learned about while I was there (company politics and piss poor leadership supported by company politics and nepotism, plus changes in the video game industry leading to a future where consoles will be programmed to not play used video games plus no good console has debuted in almost 10 years) that don't effect all retail companies, the simple fact is that eBay, New Egg, Amazon and others have been beating the long time brick and mortar stores and will continue to. It's very possible that within our lifetimes shopping malls may become a thing of the past. Stores like Gamestop which sell only media may have only an online existence since it will be cheaper to operate from a corporate office instead of opening thousands of stores to sell the same stuff that Steam sells for digital download. The only advantage places like Target and Walmart have right now is their ability to allow the customer to have what they want now instead of the customer paying now and waiting for the product to arrive.
Great Janitor: Most telling example of the fate of brick and mortar stores is Gamestop.
sobernutz: Most telling example of the fate of brick and mortar stores is Gamestop. Last month they had a massive lay off and are seeking to close well over 80 stores (the person who told me this is a former coworker of mine when I used to work in the corporate office.
secularsage: Who uses a travel agent any more? Talk about a dying industry.
sobernutz: He knows he has a good chance of walking out with a cheap copy of Lego anything.
Xythero: I can't ever seem to find an HDMI cable for under $25 in a brick and mortar store. I generally go online for cables and computer parts, but that's pretty much it. It's easy to end up with something you didn't expect when you buy online.
John Buck 41: MusicMakeMyHeadPound: At KB Toys it was, "You aren't selling enough batteries. Company policy is you have to ask about batteries with every purchase, even if that purchase is just batteries."That's just bizarre. And it's also why I'm glad I don't work in retail/deal with the public.
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