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(IT World)   Old-time dotcom Buy.com swallowed whole by Japanese e-commerce giant Rakuten, who rebrand it as "Rakuten" and relaunch it in U.S. as Amazon competitor   (itworld.com) divider line 12
    More: Unlikely, Rakuten Eagles, Amazon, Japanese, rebrand, Japan, Japanese e-commerce, e-commerces  
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1826 clicks; posted to Business » on 03 Feb 2013 at 5:59 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-02-03 07:22:12 PM  
2 votes:
After having to deal with hell with Amazon for the last week to get a refund back then I'm all for it.

Amazon now only processes refunds through Amazon Payments.  Which is run pretty much like PayPal is run: by idiots, assholes, and automated machines.  The instant the refund hit my Payments account Amazon froze it because they could not verify it.  This account has been open for over a year at this point.  But nope, apparently it's just the instant that they owe me money that there are issues, not when I used it to pay others.  Their suggestions was simply to open a new account (though none of my money would be accessible through the new account, and they said they regretted that).  New account was also frozen instantly when I tried to link it.

They said the only way to verify my account was to send copies of my birth certificate, driver's license, and social security card to them.  But they can't accept any documents containing secure information.

It's like being trapped in hell.  All over $19 farking dollars.

/still bitter about the entire farking thing
//I just want my goddamn money, it should be this difficult!
/would happily accept a competitor at this point as it's clear Amazon has let their power go to their head
2013-02-04 12:34:53 AM  
1 votes:

Babwa Wawa: Quick thought exercise:  If one of the following companies disappeared tomorrow, which would have the most effect on your daily life?

-Apple
-Google
-Facebook
-Amazon


Never try to make business decisions with the assumption that everyone thinks/acts/likes/shops the same as you.

For me, and tens of million other mes, I would have serious problems running my business and my daily life without Google.

The other three disappearing would have little to no effect.  For me and all my mini-mes. YMMV.
2013-02-03 11:23:18 PM  
1 votes:
Dalek Caan's doomed mistress: ShawnDoc: Dalek Caan's doomed mistress: Amazon now only processes refunds through Amazon Payments.

No they don't.  I just got a refund credited directly back to my credit card 10 days ago.  They gave me an instant refund to my CC, and gave me 30 days to mail back the item at their expense.

Then you, my friend, are far farking luckier than I.  Every time I've asked why they won't just do that (the item never shipped in the first place so I have nothing to return) they keep telling me that federal law prevents it (which, yes, is complete bs, but that's all anyone on the phone or in e-mail will say), and that they can't do that because they can't verify the details in my account.  An account that's been active for over ten years.

I have no clue what's wrong with that company now.  I've never had an issue before, but the instant Payments it got bad.


Are you sure you didn't accidentally buy something off of Amazo.com instead? Last week I got a refund on a KINDLE book back to my card instantly.
2013-02-03 11:20:29 PM  
1 votes:

RexTalionis: I think it'll be pretty much impossible to compete with Amazon on Amazon's term. Amazon has spent the last decade deferring massive profits by using their money to build massive amounts of infrastructure necessary to make it possible to put out the volume of stuff they do on a daily basis.

If you want to be as big as Amazon, you're going to have to literally spend billions of dollars to build warehouses and data centers just to match what Amazon can do now, all within a very short time frame.


I was just reading today about his very thing.  Amazon's narrow profit margins mean that it will be nearly impossible for a competitor to really challenge them.

http://www.theatlantic.com/business/archive/2013/02/why-amazon-is-sp ec ial-and-apple-is-not-in-1-paragraph/272791/
2013-02-03 09:39:53 PM  
1 votes:

sirrerun: Babwa Wawa:

As such, there is a huge need for a true, well-financed Amazon competitor.

Say hello to Newegg.


Newegg is still pretty new in the general consumer market. They've been the online store of choice for
knowledgeable geeks for almost 10 years. They still have one whole hell of a lot of catching up to do
if they want to seriously put any sort of dent in Amazon.
2013-02-03 09:17:19 PM  
1 votes:
Wow, that's dumb. Buy.com is a much catchier name.
2013-02-03 09:10:09 PM  
1 votes:

Dalek Caan's doomed mistress: Amazon now only processes refunds through Amazon Payments.


No they don't.  I just got a refund credited directly back to my credit card 10 days ago.  They gave me an instant refund to my CC, and gave me 30 days to mail back the item at their expense.
2013-02-03 07:45:47 PM  
1 votes:

Dalek Caan's doomed mistress: Amazon now only processes refunds through Amazon Payments.


Did you buy the item via Amazon or one of the little virtual storefronts they have? I recently bought a receipt scanner from Amazon that I thought was a POS and I just shipped it back and got a refund credited back to my card a few days after they received the item. The only reason I'd think you'd be getting sent to payments is if you bought through a merchant that used them for processing.
2013-02-03 06:34:22 PM  
1 votes:
Why would you give up the name "Buy.com"?  Seems like pretty valuable net real estate, just relaunch the hell out of it with a Superbowl campaign.
2013-02-03 06:28:32 PM  
1 votes:
Babwa Wawa: the loss of Amazon would represent a major lifestyle change for me. I'd be back to driving all to hell and back finding shiat that I want, or simply living without it.

Newegg, monoprice, thinkgeek, and there's a fry's in this town. I would make due without amazon.

But google going means no google search, and the only thing that could match it was infoseek way back when (but infoseek couldn't scale), so fark that.
2013-02-03 06:06:16 PM  
1 votes:
Rakuten bought Buy.com in 2010.

OldNewsIsSoExciting.jpg
2013-02-03 04:56:21 PM  
1 votes:
Quick thought exercise:  If one of the following companies disappeared tomorrow, which would have the most effect on your daily life?

-Apple
-Google
-Facebook
-Amazon

If any of the first three disappeared with all their products, I'd be OK.  I'd get an Android.  I'd build another network with my friends in Google+, Linkedin or any f*cking social site.  Email's ubiquitous.   OTOH, the loss of Amazon would represent a major lifestyle change for me.  I'd be back to driving all to hell and back finding shiat that I want, or simply living without it.  It would take years for any company to build up the infrastructure that can replace it.  The most likely replacements would be Target and Walmart.com, but they both suck ass AFAIK.

As such, there is a huge need for a true, well-financed Amazon competitor.

Good luck with all that.
 
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