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(Independent)   Ticketmaster dumps hard-to-read Captchas. "It is generally speaking one of the most hated pieces of user interaction on the web" say experts. Yes, and their Captchas are pretty annoying too   (independent.co.uk) divider line 41
    More: Interesting, Ticketmaster, CAPTCHA, user interaction, Ticketmaster dumps, multiple-choice questions  
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4218 clicks; posted to Main » on 30 Jan 2013 at 8:08 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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Archived thread
2013-01-30 06:26:49 PM
4 votes:
it requires customers to enter in order to prove that they are human.

I'm honestly not sure why Ticketmaster would care.


whidbey: HERO tag trumps INTERESTING.

Seriously, fark Captcha. Fark it long and hard.


I'll reserve my hate for Ticketmaster, thanks.
2013-01-30 08:39:40 PM
3 votes:

oldtaku: Ticketmaster does not otherwise give one fark whether it annoys users.




Of course they do. All other things being equal, they would prefer to annoy their users.
2013-01-30 06:18:47 PM
3 votes:
HERO tag trumps INTERESTING.

Seriously, fark Captcha. Fark it long and hard.
2013-01-31 09:21:27 AM
2 votes:
However some puzzles will be presented in the form of adverts.

So it's not that standard captcha's don't work--it's that they can't be monetized.

/trust in TicketMaster
2013-01-30 09:19:32 PM
2 votes:
Fark Rye For Many Whores
I thought they were dropping human verification altogether - as anyone who's run a forum can tell you there's no way around it. Anything left open on The Grid will be torn apart faster than you can say


With phpBB2 I managed to reduce spam to zero by doing a few very simple alterations to the code. Most effective were:

* a simple search&replace to alter the filenames of one or two key php files; then I put dummies to log bot accesses in place of the original php files
* bots which would actually follow registration links and so to get the real file names and hidden form parameters were stopped by using SEO spammer's tricks: copy&paste the block with the links, use CSS or matching foreground/background colors to hide the first copy of the block, add some "you shouldn't be able to read this" explanation to it and make the links go to bot trapping scripts
Oh, I think I also altered one or two parameter names so bots looking to identify the real links by the querystring parameter names would pick the wrong links.

At a first glance, modifying phpBB3 in a similar way looked like more work.
So far it was enough to replace the captchas with a simple security question like "please enter fark.com backwards".
So at the moment some action of the user is required, but it's a lot less annoying than having them solve recaptchas.
2013-01-30 09:18:02 PM
2 votes:
imgs.xkcd.com

LOL because when Sparkfun webstore had a "free day" of prizes, they decided to defeat the people hitting "reload" incessantly and scripting reloads with a ReCaptcha solution equaling an entry.  So, no scripting.  Just endless captchas, some hilariously being Greek letters with no interpretation, just to piss you off really.
2013-01-30 08:47:49 PM
2 votes:
The most farking annoying captchas ever...The infamous Rapidshare cats.

rgaucher.info
farm4.staticflickr.com

Took me ages to realise that only some of the 'animals' were cats...and even then....jeez...
2013-01-30 08:36:49 PM
2 votes:
static.happyplace.com
2013-01-30 08:34:19 PM
2 votes:

jdamaral: Never understood the necessity for extremely complex captchas. Are there spambots roaming the internet capable of reading randomly generated letters or a phrase that's written in size 12 arial?


Maybe, all it takes is good OCR software.  But, what they'll also do is snapshot the captcha and hash it to remember it then on one of their shady business sites they'll reuse the same image as their own captcha and have some hapless viagra pill seeker decipher it for them...then remember their answer for the next encounter.
2013-01-30 08:23:32 PM
2 votes:
This is just so they can make more money showing you captcha ads instead of captchas. Ticketmaster does not otherwise give one fark whether it annoys users.
2013-01-30 08:22:29 PM
2 votes:
Some captchas as so bad that I get it wrong even when it looks like I've gotten it absolutely right. I like the idea behind the captchas designed to help decipher books and what not, but it gets ridiculous.
2013-01-30 08:19:09 PM
2 votes:
fark. Ticketbastard. fark them with a red hot sword.
2013-01-30 06:40:04 PM
2 votes:
Funny how people bemoan captchas on a site with flood protection.
2013-01-30 11:21:00 PM
1 votes:
Aquapope
Any truth to this. Sounds... kinda plausible.. I guess.


Politics about free OCR aside: yeah, it's true.
It's pretty obvious if you get images of e.g. math formulas.
Sometimes you'll even get part of a Streetview image showing an house number as a "word".

/ well, and Google explicitly says so on the recaptcha pages: "reCAPTCHA: The FREE anti-bot service that helps digitize books."
// their longer explanation
2013-01-30 10:41:14 PM
1 votes:
I saw something months ago that was ostensibly from some "Anonymous" group claiming that Google's captchas were in 2 parts because the first part authenticated you as a human, and the second part was just to get you to type in text for whatever they had scanned.  The claim was that all of the second parts contributed to a mob translation of scanned texts, and since you did it for them for free, it was free OCR by humans.  The "Anonymous" beef was that we were all being used as free translation labor and we should subvert it by typing in crap for the second part of the Captcha.

Any truth to this.  Sounds... kinda plausible.. I guess.
2013-01-30 09:58:54 PM
1 votes:

scottydoesntknow: fusillade762: it requires customers to enter in order to prove that they are human.

I'm honestly not sure why Ticketmaster would care.

Because you don't want robots flooding the servers buying all the tickets before a human has a chance to enter their first name.


Sure, but then they've sold the tickets and made their money. Considering their other business practices I can't see how they would be bothered.
2013-01-30 09:53:55 PM
1 votes:

Road_King: Tark Ficketmaster.   Seriously.  They wanted $12 in fees on top of a $21 ticket to see the Harlem Globetrotters.  That for literally doing nothing but pushing some ones and zeros to my email to print out.  No human being was involved, nor did they have to package and mail me a ticket.  I will no longer see any event that requires me to buy tickets through Ticketbastard.  If I cant buy them direct from the venue and cut out Ticketbastard, I dont go.


Yeah, I'm with you there. I ended up not seeing recent shows by Bob Mould, Echo and the Bunnymen, and Amanda Palmer and the GTO because of the fees that were tagged onto the ticket price for no reason. That whole thing is just ridiculous and sad.
2013-01-30 09:46:08 PM
1 votes:
Not mentioned in the press release are the new "captcha avoidance charge" (starting at $10 per ticket), "convenience research charge" ($5 to fund the study that determined people hate captcha), and the "secure transaction fee" ($250 per transaction that assures you are the proper account holder by making the fees to purchase a farking ticket so high that even credit card thieves refuse to pay it.)
2013-01-30 09:19:17 PM
1 votes:

Road_King: Tark Ficketmaster.   Seriously.  They wanted $12 in fees on top of a $21 ticket to see the Harlem Globetrotters.  That for literally doing nothing but pushing some ones and zeros to my email to print out.  No human being was involved, nor did they have to package and mail me a ticket.  I will no longer see any event that requires me to buy tickets through Ticketbastard.  If I cant buy them direct from the venue and cut out Ticketbastard, I dont go.

In fact, I'm probably going to refuse to support any big artist who books through Ticketbastard (or its subsidiary Livenation, yeah the two biggest ticket merchants in the US are one company), as it shows a lack of regard for the artist's fans.  Yeah, they control all the venues, etc, etc, fine.  If you're big enough, dont do business with them.  The most popular artists start their own record labels, ffs.  Surely they can negotiate directly with a few concert halls.  Its laziness, that their fans have to fund.  Cut out the middle bastard and save your fans half of their ticket prices.


Ticketmaster's fees are the worst. You can easily spend an extra 25% or more depending on the event.

How is Ticketmaster not a monopoly? I don't have an Internet GED in law, however, it seems that having little to no competition would be illegal business.
2013-01-30 09:14:44 PM
1 votes:
I don't understand the rationale behind the ones with crammed, smeared letters. I'm literally baffled every time I encounter that crap.
2013-01-30 09:11:38 PM
1 votes:

Krieghund: whidbey: HERO tag trumps INTERESTING.

Seriously, fark Captcha. Fark it long and hard.

Here's a fun fact: If you gave Ticketmaster the HERO tag, the universe would implode.


This times a million.  Ticketmaster is the scourge of concertgoing.  The buying experience is so bad it makes me think they're in league with the scalping community.
2013-01-30 09:09:00 PM
1 votes:

whidbey: Seriously, fark Captcha. Fark it long and hard.


AND Ticketmaster. And I guess I'll throw cancer in there too just for good measure.
2013-01-30 09:07:52 PM
1 votes:
Tark Ficketmaster.   Seriously.  They wanted $12 in fees on top of a $21 ticket to see the Harlem Globetrotters.  That for literally doing nothing but pushing some ones and zeros to my email to print out.  No human being was involved, nor did they have to package and mail me a ticket.  I will no longer see any event that requires me to buy tickets through Ticketbastard.  If I cant buy them direct from the venue and cut out Ticketbastard, I dont go.

In fact, I'm probably going to refuse to support any big artist who books through Ticketbastard (or its subsidiary Livenation, yeah the two biggest ticket merchants in the US are one company), as it shows a lack of regard for the artist's fans.  Yeah, they control all the venues, etc, etc, fine.  If you're big enough, dont do business with them.  The most popular artists start their own record labels, ffs.  Surely they can negotiate directly with a few concert halls.  Its laziness, that their fans have to fund.  Cut out the middle bastard and save your fans half of their ticket prices.
2013-01-30 09:07:17 PM
1 votes:
cdn.smosh.com
2013-01-30 09:04:22 PM
1 votes:

Caller Number 5: Interesting, but will this mean that their "Convenience Fees" will go down?


They're the only company that I've ever done business with that charges a delivery fee for an e-mail.  They must have needed that to subsidize all the junk e-mail they sent me for a month after clicking the "unsubscribe" button.
2013-01-30 08:53:00 PM
1 votes:
I can't remember what website I was on, but I recently had a captcha type of security measure that was a series of two or three very simple games. It was somewhat less annoying.
2013-01-30 08:52:58 PM
1 votes:

Fuggin Bizzy: My favorite (in seriousness, not snarling) is one that said "click all the kittens" and featured pictures of various small fuzzy animals. You can extend that concept as far as you want: click the blondes, put a check next to cities...whatever.


Snarking. Hey auto-correct, eat me!
2013-01-30 08:51:32 PM
1 votes:
My favorite (in seriousness, not snarling) is one that said "click all the kittens" and featured pictures of various small fuzzy animals. You can extend that concept as far as you want: click the blondes, put a check next to cities...whatever.
2013-01-30 08:50:00 PM
1 votes:
Lord Inglip will not be pleased.
2013-01-30 08:40:45 PM
1 votes:

jdamaral: Never understood the necessity for extremely complex captchas. Are there spambots inexpensive labour pools in China and India roaming the internet capable of reading randomly generated letters or a phrase that's written in size 12 arial?


FTFA and the answer is yes.
2013-01-30 08:40:16 PM
1 votes:
I once spent half an hour being denied by a google captcha. I sent them a mail about how they were impossible to read and spent the next week unable to use google sevices of any sort fue to my being a bot.
Fark captcha over and over and leave it on the side of the road without a roll of quarters.
2013-01-30 08:37:20 PM
1 votes:

BumpInTheNight: jdamaral: Never understood the necessity for extremely complex captchas. Are there spambots roaming the internet capable of reading randomly generated letters or a phrase that's written in size 12 arial?

Maybe, all it takes is good OCR software.  But, what they'll also do is snapshot the captcha and hash it to remember it then on one of their shady business sites they'll reuse the same image as their own captcha and have some hapless viagra pill seeker decipher it for them...then remember their answer for the next encounter.


Or just hire some Indians or Chinese on the cheap to solve them en masse.
2013-01-30 08:36:16 PM
1 votes:
Never thought their site was particularly bad, the problem is their insanely high fees.
2013-01-30 08:34:35 PM
1 votes:

jdamaral: Never understood the necessity for extremely complex captchas. Are there spambots roaming the internet capable of reading randomly generated letters or a phrase that's written in size 12 arial?


Friend of mine wrote code to break simple captchas. So the answer is, "yes".
2013-01-30 08:33:23 PM
1 votes:
Fark some of the captchas out there today. I get real farking tired of the ones where they make the font blurry and letters so close to each other that you can't tell whats what, or the ones that have a word then a picture of a number that's so small and blurry you can't read it .
2013-01-30 08:28:07 PM
1 votes:
Never understood the necessity for extremely complex captchas. Are there spambots roaming the internet capable of reading randomly generated letters or a phrase that's written in size 12 arial?
2013-01-30 08:25:31 PM
1 votes:
I bought tickets from Ticketmaster.

Once.
2013-01-30 08:17:21 PM
1 votes:
Some of the Captchas were extra random text to digitize old books through crowdsourcing, and the next X characters actually didn't matter when it came to validation.

The problem would be if it was Chinese or an inkblot the technology may not have known better.
2013-01-30 08:11:23 PM
1 votes:
craptcha?


And fark Ticketmaster
2013-01-30 06:54:43 PM
1 votes:

fusillade762: it requires customers to enter in order to prove that they are human.


I'm honestly not sure why Ticketmaster would care.

Because you don't want robots flooding the servers buying all the tickets before a human has a chance to enter their first name.

The time is 7:59 and the robot polls are now opening ... and the robot vote is in. Nixon has won!

cdn1.sbnation.com
2013-01-30 06:40:57 PM
1 votes:
I thought they were dropping human verification altogether - as anyone who's run a forum can tell you there's no way around it. Anything left open on The Grid will be torn apart faster than you can say

thecomicking.net
 
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