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(Daily Mail)   In what could be considered a turnabout is fair play move to customer sites like Angie's List, Nastyclient.com is set up for contractors to name and shame bad clients   (dailymail.co.uk ) divider line
    More: Interesting, Matt Stachel, TripAdvisor, anonymous post, shopkeepers, Better Business Bureau  
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13206 clicks; posted to Main » on 17 Jan 2013 at 9:11 PM (3 years ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



220 Comments     (+0 »)
 
View Voting Results: Smartest and Funniest
 
2013-01-17 08:17:38 PM  
mlkshk.com
 
2013-01-17 08:38:11 PM  
Some people are assholes, even if they are paying you. And they are HGE assholes if they aren't paying you and should be.
 
2013-01-17 09:07:05 PM  
Dentists hate to pay their bills.
 
2013-01-17 09:15:40 PM  
This is perfectly acceptable. I know a contractor, he doesn't hesitate to fire clients if they are being dicks. Now he'll have a way to spread the word.
 
2013-01-17 09:17:04 PM  
>> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).
 
2013-01-17 09:17:41 PM  
Dry Cleaners hate to pay their bills! 11111111111111111111111111111
 
2013-01-17 09:20:37 PM  
O well there goes my idea. Was just thinking this exact idea not 2 days ago after I was screwed by a new customer. Sites such as yelp are horrible. They can ruin your business rep with no recourse allowed for the business owner, and a bad review is nearly impossible to remove.
.
 
2013-01-17 09:20:51 PM  
A good contractor will know how to write a contract that deals with most of the major complaints.....and won't be afraid to fire a bad client.
 
2013-01-17 09:21:18 PM  
As an upholsterer, I had a one legged client who had issues with his personal fart catcher.
I mad his seat and he biatched about it, and would not pay me.
So I visited him and asked what the problem was.
He was telling me all about his ass pain and I hoisted up his good leg and pulled the fart catcher out and said, "Well, then. Good day to you, sir", and left.

Bastard was on the floor rolling about screaming he would sue me.

Fark him.

I did a tuck and roll and buttons and head to head tacks and he was biatching about it?
Fark him, and would not assist again....

Dipshiat shouldn't have been napping his drunken ass on the tracks in the first place.
/or maybe it was not paying his track bets.
//It was RI, so either way.
///used it in a Chihuahua whelping box the nest week.
 
2013-01-17 09:21:35 PM  

Jument: >> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).


For the same reason you wouldn't tolerate your boss standing there watching you work. It makes them tense. If you don't trust the guy you hired to do a good job without constant oversight then you shouldn't have hired him in the first place. Communicate your needs accurately before the job begins, treat him like a professional, and check in regularly to make sure you're both still on the same page. You'll both be happier.
 
2013-01-17 09:21:47 PM  
Cuz we need more shame and spite on the internets.
 
2013-01-17 09:22:20 PM  
Won't this just get recursive? Client complains about business who complains about client who complains about business...until somebody winds up either in hospital or court.
 
2013-01-17 09:22:32 PM  

2wolves: Dentists hate to pay their bills.


They have their reasons...

sallongo.com
 
2013-01-17 09:23:09 PM  

Jument: >> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).


I'm reminded of the sign in a buddy's garage from a few years ago about his rates... $65 an hour, $75 if you want to watch, $85 if you want to help.
I'm a contractor, and I approve of this web site... I will never use it, but I approve of it.
 
2013-01-17 09:23:52 PM  

2wolves: Dentists hate to pay their bills.



You are right. I think the last four I had all went south, come to think of it!
 
2013-01-17 09:24:04 PM  
Every person here who works in IT is totally OK with this.
 
2013-01-17 09:24:06 PM  
put a lien on the property. gosh darn that can screw a homeowner over in a legal perfect storm.
 
2013-01-17 09:25:40 PM  
My home is being reworked from sandy damage. The contractors, electricians and plumbers all tried to bill my landlord for days they weren't here. They didn't know I had moved back into the upstairs. If you don't watch them things like this happen. On the days I was there early on cleaning up when I left for a coffee and bathroom break I would come home to everyone gone. They would just walk out assuming I wasn't coming back and wouldn't report it to the landlord. It drove me crazy. They would show up for an hour or two then leave with hardly anything done. The most productive days were when I stayed put. I am still waiting on simple finishing touches. Doors need to be hung, outlets fixed, paint still not finished. I haven't seen anyone in a week. How about less biatching about customers and more finishing the freaking job!
 
2013-01-17 09:27:20 PM  

vudukungfu: As an upholsterer, I had a one legged client who had issues with his personal fart catcher.
I mad his seat and he biatched about it, and would not pay me.
So I visited him and asked what the problem was.
He was telling me all about his ass pain and I hoisted up his good leg and pulled the fart catcher out and said, "Well, then. Good day to you, sir", and left.

Bastard was on the floor rolling about screaming he would sue me.

Fark him.

I did a tuck and roll and buttons and head to head tacks and he was biatching about it?
Fark him, and would not assist again....

Dipshiat shouldn't have been napping his drunken ass on the tracks in the first place.
/or maybe it was not paying his track bets.
//It was RI, so either way.
///used it in a Chihuahua whelping box the nest week.


Wtf is a fart catcher?

Can you make extras for the kids in Mississippi?
 
2013-01-17 09:27:30 PM  

5monkeys: My home is being reworked from sandy damage. The contractors, electricians and plumbers all tried to bill my landlord for days they weren't here. They didn't know I had moved back into the upstairs. If you don't watch them things like this happen. On the days I was there early on cleaning up when I left for a coffee and bathroom break I would come home to everyone gone. They would just walk out assuming I wasn't coming back and wouldn't report it to the landlord. It drove me crazy. They would show up for an hour or two then leave with hardly anything done. The most productive days were when I stayed put. I am still waiting on simple finishing touches. Doors need to be hung, outlets fixed, paint still not finished. I haven't seen anyone in a week. How about less biatching about customers and more finishing the freaking job!


Are you paying them or your insurance?
 
2013-01-17 09:29:20 PM  

sno man: 5monkeys: My home is being reworked from sandy damage. The contractors, electricians and plumbers all tried to bill my landlord for days they weren't here. They didn't know I had moved back into the upstairs. If you don't watch them things like this happen. On the days I was there early on cleaning up when I left for a coffee and bathroom break I would come home to everyone gone. They would just walk out assuming I wasn't coming back and wouldn't report it to the landlord. It drove me crazy. They would show up for an hour or two then leave with hardly anything done. The most productive days were when I stayed put. I am still waiting on simple finishing touches. Doors need to be hung, outlets fixed, paint still not finished. I haven't seen anyone in a week. How about less biatching about customers and more finishing the freaking job!

Are you paying them or your insurance?


Landlord is. She paid in advance which was dumb. No incentive to finish quickly. She was denied for insurance and is fighting it. They had to remortgage their home to pay for the repairs. The people they hired remind me of the three stooges. I spend most of my day fixing the work they have done.
 
2013-01-17 09:29:31 PM  
FTWebsite: "Whether you are reading this on your Smartphone or Tablet, swaying back and forth in your train seat, or you just settled into your office, I'd like to thank you for including me in your morning. Nastyclient.com was self-created out of shear frustration and a burning desire to fix a broken system."

*twitch*
 
2013-01-17 09:30:32 PM  

pdieten: Jument: >> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).

For the same reason you wouldn't tolerate your boss standing there watching you work. It makes them tense. If you don't trust the guy you hired to do a good job without constant oversight then you shouldn't have hired him in the first place. Communicate your needs accurately before the job begins, treat him like a professional, and check in regularly to make sure you're both still on the same page. You'll both be happier.


If I was doing something really tricky, my boss might just be there. I'm not saying I'd watch a guy from start to finish but if he was putting my house on jacks or something, I would be watching every step of the job. It doesn't seem like that big of a deal to me, honestly. I can see how it would bother some people but if you're in someone's home you can understand that they might be uncomfortable about leaving you completely unattended at all times.
 
2013-01-17 09:31:12 PM  
I love this idea. Nothing more annoying than clients who follow you around and tell you how to do your job.

/and then biatch when you do exactly what they tell you to do
 
2013-01-17 09:31:30 PM  
I am okay with this. The people who post at Consumerist must have their panties in a major twist.

/funny stuff
//turn about is fair play
 
2013-01-17 09:32:09 PM  
Don't people already use Yelp to badmouth businesses?
 
2013-01-17 09:32:36 PM  
The free service is called The BBB (Better Business Service)
 
2013-01-17 09:32:51 PM  
Isn't there enough work for libel lawyers?
 
2013-01-17 09:33:16 PM  

LesterB: FTWebsite: "Whether you are reading this on your Smartphone or Tablet, swaying back and forth in your train seat, or you just settled into your office, I'd like to thank you for including me in your morning. Nastyclient.com was self-created out of shear frustration and a burning desire to fix a broken system."

*twitch*


you don't like the cut of his jib? Perhaps you should rip him a new one on one of those complaint websites.
 
2013-01-17 09:33:22 PM  

pdieten: Jument: >> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).

For the same reason you wouldn't tolerate your boss standing there watching you work. It makes them tense. If you don't trust the guy you hired to do a good job without constant oversight then you shouldn't have hired him in the first place. Communicate your needs accurately before the job begins, treat him like a professional, and check in regularly to make sure you're both still on the same page. You'll both be happier.


I understand that can be annoying, but it is the person's own home. A sloppy contractor affects habitability.
 
2013-01-17 09:33:23 PM  

5monkeys: sno man: 5monkeys: My home is being reworked from sandy damage. The contractors, electricians and plumbers all tried to bill my landlord for days they weren't here. They didn't know I had moved back into the upstairs. If you don't watch them things like this happen. On the days I was there early on cleaning up when I left for a coffee and bathroom break I would come home to everyone gone. They would just walk out assuming I wasn't coming back and wouldn't report it to the landlord. It drove me crazy. They would show up for an hour or two then leave with hardly anything done. The most productive days were when I stayed put. I am still waiting on simple finishing touches. Doors need to be hung, outlets fixed, paint still not finished. I haven't seen anyone in a week. How about less biatching about customers and more finishing the freaking job!

Are you paying them or your insurance?

Landlord is. She paid in advance which was dumb. No incentive to finish quickly. She was denied for insurance and is fighting it. They had to remortgage their home to pay for the repairs. The people they hired remind me of the three stooges. I spend most of my day fixing the work they have done.


If you like your landlord, make notes, take pictures... With enough evidence, She may have some recourse...
 
2013-01-17 09:34:38 PM  
I think that they should have a website where anyone can put any person's or businesses name and address on it and set up a date and time where everyone can go to their address and egg them.
 
2013-01-17 09:35:48 PM  
My landlord asked me if I knew anybody that could repair the staircase that literally fell off the the house. I actually know several, but wouldn't wish her on any of them.
 
2013-01-17 09:36:39 PM  
Good. Now do it for architects.
 
2013-01-17 09:38:02 PM  
FTA: "Another anonymous post states: 'At the meeting the husband told me he found another guy that would do more work for a cheaper price and if I wanted the job, I needed to include some free work...The extra work ended up taking two guys 8 hours, which equals a totally free day. We did the job and got paid, but I would just be aware that these people are the epitome of cheap negotiators. I don't get it. Would these same people keep working at their job if one day their boss told them to work late every day for a week for no extra money?... "

Ummm, I'm salaried and I do work extra hours for no extra money, it's kind of common.
 
2013-01-17 09:38:33 PM  
Also, the BBB is a horrid scam. I wish I could complain about them to some sort of watchdog-type organization.
 
2013-01-17 09:39:36 PM  

sno man: 5monkeys: sno man: 5monkeys: My home is being reworked from sandy damage. The contractors, electricians and plumbers all tried to bill my landlord for days they weren't here. They didn't know I had moved back into the upstairs. If you don't watch them things like this happen. On the days I was there early on cleaning up when I left for a coffee and bathroom break I would come home to everyone gone. They would just walk out assuming I wasn't coming back and wouldn't report it to the landlord. It drove me crazy. They would show up for an hour or two then leave with hardly anything done. The most productive days were when I stayed put. I am still waiting on simple finishing touches. Doors need to be hung, outlets fixed, paint still not finished. I haven't seen anyone in a week. How about less biatching about customers and more finishing the freaking job!

Are you paying them or your insurance?

Landlord is. She paid in advance which was dumb. No incentive to finish quickly. She was denied for insurance and is fighting it. They had to remortgage their home to pay for the repairs. The people they hired remind me of the three stooges. I spend most of my day fixing the work they have done.

If you like your landlord, make notes, take pictures... With enough evidence, She may have some recourse...


I do, and I have been. I am exhausted from this whole thing. I spent the time I was gone trying to be there for them since they were unable most of the time. I did my best to help the process along. Now I am just frustrated. Each day I find some new screw up. Some are easy fixes, but time consuming. Like the cabinets in the kitchen that the shelves were hung wrong. They put the clips in upside down. I didn't notice until the top shelf collapsed as I was loading it up. Dropped 3 shelves on myself loaded with glasses. What a freaking mess. Then I checked and half of the kitchen was wrong. I had to pull them all out and redo it. More annoying than anything. The faucet is backwards and I still can't figure out how they did that. I mean seriously? How do you do that?
 
2013-01-17 09:40:13 PM  
Subby

In what could be considered a turnabout is fair play move to customer sites like Angie's List, Nastyclient.com is set up for contractors to name and shame bad clients.

The grammar of that sentence makes my head hurt.
 
2013-01-17 09:40:27 PM  

Jument: >> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).


Excusing your lack of trust in your contractor's abilities to work unsupervised (as most competent adults are wont to do) the problem workmen usually run into is not those who insistent on silently observing, it is those clients who feel the need to jibber-jabber and poke holes in one's performance as they toil. You're what is known as an obnoxious bastard.

Experienced workmen are known to lay their tools down and engage obnoxious bastards in lengthy conversation on your dime. When you catch on they won't work until you leave them the hell alone they are then free to return to their responsibilities.

-- not a contractor or workman, just an adult with common sense and respect for others.
 
2013-01-17 09:40:39 PM  

MFAWG: My landlord asked me if I knew anybody that could repair the staircase that literally fell off the the house. I actually know several, but wouldn't wish her on any of them.


You live in Toronto? Cause I'm sure I've done work for her...
 
2013-01-17 09:40:45 PM  
Anige sucks and it not the way you farkers want it
 
2013-01-17 09:41:16 PM  
How much you want to bet 90% of the site becomes complaints about customers not tipping?
 
2013-01-17 09:41:38 PM  
My contractor (really, just a guy I pay cash to do things I don't want) won't leave me alone. But he is a funny fark with tons of great stories.

/The guy is worth his weight
//Actually had to tell him that he was lowballing his rate when the fact that the kitchen faucet missing parts wasn't his fault. We had to run to Menards (hardware store) and get a replacement. It drove his hourly rate down. Don't want to lose him.
 
2013-01-17 09:42:19 PM  

thecpt: Good. Now do it for architects.


That's easy, visit their office, if the cost of the chairs in the conference room exceeds the cost of the design software find another architect
 
2013-01-17 09:43:49 PM  
"I don't get it. Would these same people keep working at their job if one day their boss told them to work late every day for a week for no extra money?... These people drove me insane! I wouldn't work for them again and you shouldn't either."

I guess I am stupid for being a salaried professional and knowing I will get the job done right no matter how long it takes.
 
2013-01-17 09:46:08 PM  
Would it be farked up to send them my consulting rates as a copy editor and Web formatting consultant?
 
2013-01-17 09:46:42 PM  

5monkeys: My home is being reworked from sandy damage. The contractors, electricians and plumbers all tried to bill my landlord for days they weren't here. They didn't know I had moved back into the upstairs. If you don't watch them things like this happen. On the days I was there early on cleaning up when I left for a coffee and bathroom break I would come home to everyone gone. They would just walk out assuming I wasn't coming back and wouldn't report it to the landlord. It drove me crazy. They would show up for an hour or two then leave with hardly anything done. The most productive days were when I stayed put. I am still waiting on simple finishing touches. Doors need to be hung, outlets fixed, paint still not finished. I haven't seen anyone in a week. How about less biatching about customers and more finishing the freaking job!



Picture the surf ---- Then say your screenname 3 times and sing

Hey hey
 
2013-01-17 09:46:54 PM  

5monkeys: The people they hired remind me of the three stooges.


That's what this sounds like the more you tell us. 3 stooges meaning "intentional stupidity 4 teh lulz."
 
2013-01-17 09:47:55 PM  

p the boiler: FTA: "Another anonymous post states: 'At the meeting the husband told me he found another guy that would do more work for a cheaper price and if I wanted the job, I needed to include some free work...The extra work ended up taking two guys 8 hours, which equals a totally free day. We did the job and got paid, but I would just be aware that these people are the epitome of cheap negotiators. I don't get it. Would these same people keep working at their job if one day their boss told them to work late every day for a week for no extra money?... "

Ummm, I'm salaried and I do work extra hours for no extra money, it's kind of common.


Point taken. Though it sounds like the contractor wasn't a very good negotiator. Number one rule of negotiation is be willing to walk away.
 
2013-01-17 09:48:57 PM  
Years ago,I installed a wood floor at this Korean gentlemans house.He ordered his wife to sit in that room.In her chair.Her arms folded.Staring.At lunch my helper and I grabbed our coolers sat in front of her.Staring at her.She left the room.She came back when we were finished with lunch,This went on for 3 days.Let us do our job....

Another time working up at Leisure World(siezure world) Changing carpet out.I close the door to take the door off..Mrs Costanza start screaming 'WHAT ARE YA DOIN" IN THERE'

I have way to many stories.The second you open the door to greet me I know you.I know what kind of customer
I am dealing with.
 
2013-01-17 09:49:08 PM  

2wolves: Dentists hate to pay their bills.


So do most people from Illinois. (At least in northern Indiana)
 
2013-01-17 09:51:39 PM  

JayDeeKay: 2wolves: Dentists hate to pay their bills.

So do most people from Illinois. (At least in northern Indiana)


Region represent!
 
2013-01-17 09:51:58 PM  

pdieten: Jument: >> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).

For the same reason you wouldn't tolerate your boss standing there watching you work. It makes them tense. If you don't trust the guy you hired to do a good job without constant oversight then you shouldn't have hired him in the first place. Communicate your needs accurately before the job begins, treat him like a professional, and check in regularly to make sure you're both still on the same page. You'll both be happier.


For me it's not an issue of trust. I like to watch them because they are doing something I don't know how to do. I might learn something, and it satisfies my curiosity.
 
2013-01-17 09:52:29 PM  

Bloody William: Would it be farked up to send them my consulting rates as a copy editor and Web formatting consultant?


No. That's a good idea. Do it right now.

/not joking.
//seize the day
 
2013-01-17 09:55:20 PM  

5monkeys: [many words]
I do, and I have been. I am exhausted from this whole thing. I spent the time I was gone trying to be there for them since they were unable most of the time. I did my best to help the process along. Now I am just frustrated. Each day I find some new screw up. Some are easy fixes, but time consuming. Like the cabinets in the kitchen that the shelves were hung wrong. They put the clips in upside down. I didn't notice until the top shelf collapsed as I was loading it up. Dropped 3 shelves on myself loaded with glasses. What a freaking mess. Then I checked and half of the kitchen was wrong. I had to pull them all out and redo it. More annoying than anything. The faucet is backwards and I still can't figure out how they did that. I mean seriously? How do you do that?


There are at least two ways to do that I can think of, but anyone that would, isn't a plumber, or a contractor with any actual experience. Easy fix: shut off the water where ever the shut off may be, and switch the two supply lines up to the faucet. Best practice will have shut off's right there under the sink, but that might not be code there, it's not here.
 
2013-01-17 09:59:47 PM  
Sometimes you need to keep an eye on those contractors...

i.imgur.com
 
2013-01-17 10:00:59 PM  

kudayta: Bloody William: Would it be farked up to send them my consulting rates as a copy editor and Web formatting consultant?

No. That's a good idea. Do it right now.

/not joking.
//seize the day


Just sent. I'm now professionally meta.
 
2013-01-17 10:01:56 PM  
The only people who post negative reviews on sites like Yelp ARE assholes. And they usually use their real names and photographs, too.
 
2013-01-17 10:02:50 PM  
I earned a 2 year degree in building inspection with an extra certificate to go along with it. However, due to the job climate and the hurry-up-and-die-already problem with senior building inspectors, I never got any actual experience. I can only imagine a contractor's frustration to have a 20 year old stand behind them with an open copy of the building code.
 
2013-01-17 10:05:32 PM  
So now if I try to get their best price, I'm a shiatty client?

I generally only contact companies if they do something well. For example, last month my wife and I had the best waitress we've ever had in our lives. I made it a point to tell her, tip her accordingly, tell the manager, and I contacted the company directly. When something doesn't work out so well, I chalk it up to "shiat happens", and I move on. However, if I ever find my info on this site, you can be goddamned sure I'm going to burn the internet down in my attempt to slaughter the reputation of the asshole who's doing the same to me.
 
2013-01-17 10:07:50 PM  
I like this one. Not Always Right
 
2013-01-17 10:08:05 PM  

Your Average Witty Fark User: So now if I try to get their best price, I'm a shiatty client?



Only if you wheedle and cajole the contractor down to his "best" price by making him make concession after concession...then once the contract is signed, immediately start demanding all the things he was taking out of the bid in the first place to get to the price you wanted.
 
2013-01-17 10:08:23 PM  
Angie's List: He is a greedy asshole!
Nastyclient: He is a cheap asshole!
 
2013-01-17 10:09:16 PM  
I see nothing inherently wrong with contractors networking and identifying customers who were difficult to work for. Failure to meet payment schedules on time, adding extra work and expecting some labor to be done for free or any number of other things that cuts into the contractors bottom line are unfortunately all too common. Even when the contractor seeks legal remediation via mechanics liens it costs them time and money.

There's no reason to automatically think that the customer is always right Although there is a fuzzy line between trying to please the customer and over-demanding customers trying to take advantage of the contractor as it's usually a matter of opinion. The fact is that a reputable contractor will spell out in writing what they will do, who will buy the materials, when the work is due to be done (barring any unforeseeable issues of course) and payment(s). While there are legal recourse's for them they may not want to deal with them from the start if they could've been doing work for a customer who doesn't cause them headaches. If the customer has a history of being a bad customer with other contractors and I knew about it then I would pass on the work too.

On the other hand I could see something like this being abused by some contractors who might single out customers that are easy to roll over. Why go do the job that pays a fair wage when you can single out the customers who are willing to overpay for the same work? Most people usually don't pay the lowest estimate by default on the principal that you get what you pay for it's hard to know what that one is when most of the estimates come from people who all think that you're a pushover ahead of time.
 
2013-01-17 10:09:31 PM  

W.C.fields forever: Years ago,I installed a wood floor at this Korean gentlemans house.He ordered his wife to sit in that room.In her chair.Her arms folded.Staring.At lunch my helper and I grabbed our coolers sat in front of her.Staring at her.She left the room.She came back when we were finished with lunch,This went on for 3 days.Let us do our job....

Another time working up at Leisure World(siezure world) Changing carpet out.I close the door to take the door off..Mrs Costanza start screaming 'WHAT ARE YA DOIN" IN THERE'

I have way to many stories.The second you open the door to greet me I know you.I know what kind of customer
I am dealing with.


Long ago I learned (from others who knew the score) that half of your potential clients will take up 90% of your time and generate 10% of your income. After 30 years I've taken it to heart and have told many potential clients that I'm not interested in their job/ too busy/ too far away/ whatever. I rarely feel any regret walking away from a job bid.

On the other hand, once I agree to do a job then I'll keep my word regardless of what it takes. I've gone so far as to order the customer off my jobsite until I'm finished. They can come inspect once I'm done.
 
2013-01-17 10:11:38 PM  
 In a similar vein, I used to buy and sell audio equipment on eBay. It wasn't a full-time thing, but buying broken vintage audio, fixing it, and reselling it was profitable enough to pay for a modest vacation or at least the beer in my fridge.

 Then eBay removed the ability for sellers to make remarks about bad bidders. The buyers, of course, were free to make any accusation they wanted in the feedback section, leaving sellers with absolutely no recourse. I thought this was bullsh*t and started doing all my stuff on Craigslist. It takes longer to sell as you don't reach nearly as high an audience, but it also saves me the packing and shipping.

 Perhaps this has changed in the last year or so. I wouldn't know because I stopped using them, and they stopped getting my $100 and up seller fees every month. Btw, that's the other reason I bolted - the fees just keep getting higher and the sellers' rights keep getting cut.

/still maintains 99% positive feedback, but it would be 100% if not for a couple of assholes blaming UPS or FedEx's problems on me.
 
2013-01-17 10:13:10 PM  
I quit Ebay when the sellers could not give reviews n the buyers, but the buyers and scammers could dish plenty. F*ckt that.
 
2013-01-17 10:16:52 PM  

dickfreckle: In a similar vein, I used to buy and sell audio equipment on eBay. It wasn't a full-time thing, but buying broken vintage audio, fixing it, and reselling it was profitable enough to pay for a modest vacation or at least the beer in my fridge.

 Then eBay removed the ability for sellers to make remarks about bad bidders. The buyers, of course, were free to make any accusation they wanted in the feedback section, leaving sellers with absolutely no recourse. I thought this was bullsh*t and started doing all my stuff on Craigslist. It takes longer to sell as you don't reach nearly as high an audience, but it also saves me the packing and shipping.

 Perhaps this has changed in the last year or so. I wouldn't know because I stopped using them, and they stopped getting my $100 and up seller fees every month. Btw, that's the other reason I bolted - the fees just keep getting higher and the sellers' rights keep getting cut.

/still maintains 99% positive feedback, but it would be 100% if not for a couple of assholes blaming UPS or FedEx's problems on me.


My way around that was to say say AAA+ if you want to get have your time wasted.
99.9
 
2013-01-17 10:17:23 PM  

AbbeySomeone: I quit Ebay when the sellers could not give reviews n the buyers, but the buyers and scammers could dish plenty. F*ckt that.


I'm sure I remember that sellers could respond to feedback.
 
2013-01-17 10:17:43 PM  

illannoyin: Sometimes you need to keep an eye on those contractors...

[i.imgur.com image 500x375]


Good god that's frightening.
 
2013-01-17 10:18:54 PM  

MFAWG: My landlord asked me if I knew anybody that could repair the staircase that literally fell off the the house. I actually know several, but wouldn't wish her on any of them.


So have your buddies recommend someone they don't like but who will do a decent job.
 
2013-01-17 10:20:33 PM  
I have mechanic's liens against two very nice homes thanks to rich assholes who think they can bully.
 
2013-01-17 10:21:17 PM  

coldf33t: I guess I am stupid for being a salaried professional and knowing I will get the job done right no matter how long it takes.


The thing is that salaried employees get paid even when they don't work. It makes for a very stable paycheck which is why most people who are salaried do it (not to mention the comp-time that offsets overtime for most people). Hourly workers don't get paid if they don't work. Contractors are not usually hourly workers and work on a piecework basis, but the people who work for them and that get paid by the contractor are paid by the hour. The contractor estimates how many man hours the job will take and includes that in his estimate. When there is extra unrelated work being asked for at the same price that comes out of the contractors pocket and not the customers.
 
2013-01-17 10:21:48 PM  

coldf33t: "I don't get it. Would these same people keep working at their job if one day their boss told them to work late every day for a week for no extra money?... These people drove me insane! I wouldn't work for them again and you shouldn't either."

I guess I am stupid for being a salaried professional and knowing I will get the job done right no matter how long it takes.


Stupid for not knowing your worth. You do work you deserve to be paid. That's the deal. Also, consider this, if you work for free you just negotiated your pay down. I get that a lot of folks do this but really, unless you are doing work for the joy of it, not the pay, make sure you get paid.
 
2013-01-17 10:23:19 PM  
Vulture, low rent "contractors" come out after natural disasters/events. We had dozens of scam artist roofers in my area after a crazy hailstorm. I had no problems. USAA is my insurer and I find them to be money well spent. It sucks that scammers hit the vulnerable. I would like to see the book thrown hard at those that target the vulnerable. But on the flip side, I have worked in the service industry, and I know the customer is not always right. In fact, sometimes the customer is an insufferable asshole. I think it is fair for service providers and contracters to be forwarned of serial malcontents. These guys would probably be glad to be spared the headache of ass-pain clients who are perpetually dissatisfied. People like that are out there. If you don't see that, you probably are one.
 
2013-01-17 10:25:04 PM  

skwerl: W.C.fields forever: Years ago,I installed a wood floor at this Korean gentlemans house.He ordered his wife to sit in that room.In her chair.Her arms folded.Staring.At lunch my helper and I grabbed our coolers sat in front of her.Staring at her.She left the room.She came back when we were finished with lunch,This went on for 3 days.Let us do our job....

Another time working up at Leisure World(siezure world) Changing carpet out.I close the door to take the door off..Mrs Costanza start screaming 'WHAT ARE YA DOIN" IN THERE'

I have way to many stories.The second you open the door to greet me I know you.I know what kind of customer
I am dealing with.

Long ago I learned (from others who knew the score) that half of your potential clients will take up 90% of your time and generate 10% of your income. After 30 years I've taken it to heart and have told many potential clients that I'm not interested in their job/ too busy/ too far away/ whatever. I rarely feel any regret walking away from a job bid.

On the other hand, once I agree to do a job then I'll keep my word regardless of what it takes. I've gone so far as to order the customer off my jobsite until I'm finished. They can come inspect once I'm done.


Yes.Exactly..The customer that asks what can I do to help? I say go take in a movie..go shopping.It's a lovely day at the beach..One lady asked can I get you anything? I told her she could cook me a potroast..About 4 hours later I smelled potroast..That was awesome.

I worked at a Nuns house.When I was done she said God Bless You..Best tip I ever received..(not even religous...

And Then there's the Dildo story.
 
2013-01-17 10:25:46 PM  

Your Average Witty Fark User: So now if I try to get their best price, I'm a shiatty client?

I generally only contact companies if they do something well. For example, last month my wife and I had the best waitress we've ever had in our lives. I made it a point to tell her, tip her accordingly, tell the manager, and I contacted the company directly. When something doesn't work out so well, I chalk it up to "shiat happens", and I move on. However, if I ever find my info on this site, you can be goddamned sure I'm going to burn the internet down in my attempt to slaughter the reputation of the asshole who's doing the same to me.


Unlikely, based on what else you've said.
 
2013-01-17 10:29:08 PM  

BradleyUffner:
For me it's not an issue of trust. I like to watch them because they are doing something I don't know how to do. I might learn something, and it satisfies my curiosity.

We're contractors not teachers. If you want to learn something go to home depot.
 
2013-01-17 10:30:35 PM  
fark that. If I'm going to be home anyway, I'm going to be watching the contractor. At least whenever he/she/it is working in the same room. I'm not going to follow them around the house, but I'm not going to leave for their comfort, either.
 
2013-01-17 10:30:53 PM  

freetomato: Vulture, low rent "contractors" come out after natural disasters/events.


We had a tornado near here 2 years ago... People pulling up and asking if they could check our roof. Now the place were the tornado hit was a mile away, and we had no damage. And most of the I wouldn't trust on my property much less on my roof. Damn storm chasers.
 
2013-01-17 10:32:00 PM  

RandyMarsh: BradleyUffner:
For me it's not an issue of trust. I like to watch them because they are doing something I don't know how to do. I might learn something, and it satisfies my curiosity.
We're contractors not teachers. If you want to learn something go to home depot.


*fistbump*
 
2013-01-17 10:33:24 PM  

W.C.fields forever: skwerl: W.C.fields forever: Years ago,I installed a wood floor at this Korean gentlemans house.He ordered his wife to sit in that room.In her chair.Her arms folded.Staring.At lunch my helper and I grabbed our coolers sat in front of her.Staring at her.She left the room.She came back when we were finished with lunch,This went on for 3 days.Let us do our job....

Another time working up at Leisure World(siezure world) Changing carpet out.I close the door to take the door off..Mrs Costanza start screaming 'WHAT ARE YA DOIN" IN THERE'

I have way to many stories.The second you open the door to greet me I know you.I know what kind of customer
I am dealing with.

Long ago I learned (from others who knew the score) that half of your potential clients will take up 90% of your time and generate 10% of your income. After 30 years I've taken it to heart and have told many potential clients that I'm not interested in their job/ too busy/ too far away/ whatever. I rarely feel any regret walking away from a job bid.

On the other hand, once I agree to do a job then I'll keep my word regardless of what it takes. I've gone so far as to order the customer off my jobsite until I'm finished. They can come inspect once I'm done.

Yes.Exactly..The customer that asks what can I do to help? I say go take in a movie..go shopping.It's a lovely day at the beach..One lady asked can I get you anything? I told her she could cook me a potroast..About 4 hours later I smelled potroast..That was awesome.

I worked at a Nuns house.When I was done she said God Bless You..Best tip I ever received..(not even religous...

And Then there's the Dildo story.


Please, do tell...
 
2013-01-17 10:33:28 PM  

dickfreckle: In a similar vein, I used to buy and sell audio equipment on eBay. It wasn't a full-time thing, but buying broken vintage audio, fixing it, and reselling it was profitable enough to pay for a modest vacation or at least the beer in my fridge.

Then eBay removed the ability for sellers to make remarks about bad bidders. The buyers, of course, were free to make any accusation they wanted in the feedback section, leaving sellers with absolutely no recourse. I thought this was bullsh*t and started doing all my stuff on Craigslist. It takes longer to sell as you don't reach nearly as high an audience, but it also saves me the packing and shipping.


Oh man I got screwed on ebay over an item but eventually won. Sold a 50s Jensen 10" speaker to a guy who seemed to only speak badly broken english. He emailed me and basically said put cardboard over the speaker cone to protect it. I did that along with a layer of foam and more cardboard reinforcements. This thing was packed solid. He waited until an hour before I could file a non payment claim and then finally paid. A few weeks later he said the speaker arrived broken and wanted a refund. I checked the tracking and it only took two days to reach him. I told him to send me pictures of the damage. He finally filed a paypal claim. It took paypal like two weeks to finally side with him. They took the money from my account and said the speaker would be shipped back. A month goes by and nothing ever shows up. Paypal sends me a cryptic message about changing their minds and my money is returned.

I think the guy re-shipped the speaker to Asia (where all vintage audio equipment goes) and did it cheaply, as my auction stated USA only. Bottom line is now whenever I sell something I'm moving the money to my bank account and then de-linking it from paypal. Yeah its a pain but they can't steal from me, only try and collect.
 
2013-01-17 10:35:00 PM  

sno man: RandyMarsh: BradleyUffner:
For me it's not an issue of trust. I like to watch them because they are doing something I don't know how to do. I might learn something, and it satisfies my curiosity.
We're contractors not teachers. If you want to learn something go to home depot.

*fistbump*


*high five on the up high and the down low*
 
2013-01-17 10:35:21 PM  

RatMaster999: Not Alw


One of my daily-visited sites.

/my proposal to my fiancee took second place in the Not Always Romantic story of the year contest
//Triforce of Love
 
2013-01-17 10:36:58 PM  

starlost: put a lien on the property. gosh darn that can screw a homeowner over in a legal perfect storm.


Had that. But alas, the Oregon bankruptcy judge ruled against me and my deadbeat customer was allowed to skate on $2500. I asked myself "why am I paying for a license and bonding if people are allowed to steal my labo?". I moved to another state and I'm no longer operating legally. fark it. Not going to waste my hard earned money to comply with rules that don't matter.

I filed a lien and it meant nothing.
 
2013-01-17 10:37:59 PM  

Zombie Butler: sno man: RandyMarsh: BradleyUffner:
For me it's not an issue of trust. I like to watch them because they are doing something I don't know how to do. I might learn something, and it satisfies my curiosity.
We're contractors not teachers. If you want to learn something go to home depot.

*fistbump*

*high five on the up high and the down low*


you keep my down low out of this...
 
2013-01-17 10:38:52 PM  

sno man: Your Average Witty Fark User: So now if I try to get their best price, I'm a shiatty client?

I generally only contact companies if they do something well. For example, last month my wife and I had the best waitress we've ever had in our lives. I made it a point to tell her, tip her accordingly, tell the manager, and I contacted the company directly. When something doesn't work out so well, I chalk it up to "shiat happens", and I move on. However, if I ever find my info on this site, you can be goddamned sure I'm going to burn the internet down in my attempt to slaughter the reputation of the asshole who's doing the same to me.

Unlikely, based on what else you've said.


You're right, it is entirely unlikely. However, I don't really like where this site is going.

What I'd really like to see is a site that goes both ways, and hell, could even offer, for a nominal fee, arbitration. Being able to just randomly make shiat up about a business or a customer is crummy. Kind of like when people Yelp bomb a business that makes a stupid political statement. I should be able to freely avoid your business because you're farking stupid, however, you shouldn't have to worry about being libeled because you're stupid.

Does that make any sense?
 
2013-01-17 10:39:13 PM  
Good.

Now can those of us in the service industry get an anti-Yelp site?

Because I would love to rate those customers who write negative reviews because we didn't offer them a menu (we have no kitchen), or we refused to serve their wife a margarita (we have no liquor).

/Just kidding. I know Yelp reviewers aren't really customers.
 
2013-01-17 10:41:18 PM  
I've yet to meet a contractor that wasn't shady, nor a laborer who wasn't a lazy drunk. I've never understood how mechanics and lawyers get the worse reputation of the group.

I assume that all the craftsmen that aren't lazy good for nothing drunks work on the really expensive custom homes.
 
2013-01-17 10:41:56 PM  

sno man: Zombie Butler: sno man: RandyMarsh: BradleyUffner:
For me it's not an issue of trust. I like to watch them because they are doing something I don't know how to do. I might learn something, and it satisfies my curiosity.
We're contractors not teachers. If you want to learn something go to home depot.

*fistbump*

*high five on the up high and the down low*

you keep my down low out of this...


How low can you go. . . . .

bwahahahahaha good one
 
2013-01-17 10:43:11 PM  

Your Average Witty Fark User: So now if I try to get their best price, I'm a shiatty client?


Typically a contractor is going to give you his best price to begin with. It's not like a pawn shop where they start high and expect you to haggle them down.

If they give you a price and in turn you ask if they can do better, they will most likely have to make cuts in things like materials. Using cheaper materials just increases the likelihood that they will fail and then you will be badmouthing them on some site like Yelp claiming they do shoddy work when you're the one who demanded a lower price. It's like the old saying, you get what you pay for.
 
2013-01-17 10:43:46 PM  
Who would charge $1.33 (and a third) per month for an internet forum? I bet no one would spring for that.
 
2013-01-17 10:44:01 PM  
Wow. That shiatstorm requires a membership to read posts? Why is it a mainline -anywhere-?
 
2013-01-17 10:44:40 PM  

Telephone Sanitizer Second Class: (we have no kitchen), or we refused to serve their wife a margarita (we have no liquor).


What type of busienss is this?
 
2013-01-17 10:45:26 PM  
The more complaints that they have about their customers, the worse they are as a contractor.
The more they don't want to be watched, the more they are trying to lie and cheat.

You want a good contractor? Find one who is proud of the work they're doing as they do it, and who has the ethical and common sense business practices to satisfy both his business needs and his customers.
 
2013-01-17 10:51:18 PM  

Your Average Witty Fark User: sno man: Your Average Witty Fark User: So now if I try to get their best price, I'm a shiatty client?

I generally only contact companies if they do something well. For example, last month my wife and I had the best waitress we've ever had in our lives. I made it a point to tell her, tip her accordingly, tell the manager, and I contacted the company directly. When something doesn't work out so well, I chalk it up to "shiat happens", and I move on. However, if I ever find my info on this site, you can be goddamned sure I'm going to burn the internet down in my attempt to slaughter the reputation of the asshole who's doing the same to me.

Unlikely, based on what else you've said.

You're right, it is entirely unlikely. However, I don't really like where this site is going.

What I'd really like to see is a site that goes both ways, and hell, could even offer, for a nominal fee, arbitration. Being able to just randomly make shiat up about a business or a customer is crummy. Kind of like when people Yelp bomb a business that makes a stupid political statement. I should be able to freely avoid your business because you're farking stupid, however, you shouldn't have to worry about being libeled because you're stupid.

Does that make any sense?


yea sure, A site with all the bs both ways would be handy, I guess.  Personally, most of my clients come from real first person referrals. I haven't advertised in years. I have work booked into October. The last time I was screwed on a project was a Real Estate agent I was doing a favour for. My core clients are awesome.
 
2013-01-17 10:52:30 PM  

ThatGuyFromTheInternet: Telephone Sanitizer Second Class: (we have no kitchen), or we refused to serve their wife a margarita (we have no liquor).

What type of busienss is this?


A tavern in Washington state. According to the Liquor Control Board, the only alcohol we can sell is beer and wine, but we can also sell beer to go and have no requirement to serve food, unlike other bars and nightclubs in the state.

I just live here, man. I didn't write the laws.
 
2013-01-17 10:54:03 PM  

desertfool: We had a tornado near here 2 years ago... People pulling up and asking if they could check our roof. Now the place were the tornado hit was a mile away, and we had no damage. And most of the I wouldn't trust on my property much less on my roof. Damn storm chasers.


The same thing happened here. Had a freak spring storm with baseball size hail. It dented up my hood really nice but the windshield and roof were just fine. Anyhow like half the people in the area ended up getting new shingles from their insurance. All kinds of shady people would pull up in vans and go up on your roof without even asking. Heard one story of a guy watching this happen so he goes outside and steals the shady guys ladder, leaving him stranded. The cops were called and the guy left in handcuffs. Can't verify the truthfulness but we can all wish. Oh on a side note after a co-worker got a "free" roof he noticed his homeowners policy had somehow doubled when it came time to renew. Wonder why...
 
2013-01-17 10:57:05 PM  

coalition: The more complaints that they have about their customers, the worse they are as a contractor.
The more they don't want to be watched, the more they are trying to lie and cheat.

You want a good contractor? Find one who is proud of the work they're doing as they do it, and who has the ethical and common sense business practices to satisfy both his business needs and his customers.


What about the contractors who have A1 ratings across the board, but one abysmal rating? I hired that guy to build me a 6' privacy fence. 2 acre lot, and a 3 man team built if swiftly and beautifuLly, and gave me a military discount. I asked the business owner, over coffee on day two, about the raging, negative review. He rolled his eyes and politely told me about the batshiat insane drunk woman who sexually harassed his laborers while wearing a ratty, half undone bathrobe and kicking her dog. I gave his company and crew a well deserved a great yelp shout-out.
 
2013-01-17 10:57:07 PM  

5monkeys: The faucet is backwards and I still can't figure out how they did that. I mean seriously? How do you do that?


I currently live in a place with every single hot and cold water the reverse of what you'd expect. I thought there was no hot water in the shower the first night because I didn't think of turning it to cold to get hot water.

I have no idea how the contractor who remodeled the place before I moved in didn't notice they have everything backwards.
 
2013-01-17 11:01:11 PM  
 
2013-01-17 11:01:31 PM  
I have 20+ years of painting and tiling experience (my brother is a GC and I assist him often, usually weekends).

I have learned that if a customer wants to stand over your shoulder and watch you work, fine. I personally don't like it, but I find myself asking them politely to please hold off on any questions, comments, critiquing, or judgements until I tell you the job is finished.

Painting is a good example. let's say it takes 5 hours to paint* a bedroom. let's say 4 1/2 hours of that is spent doing prep work and cutting in. the last 1/2 hour is spent rolling. if the customer comes in the room at the 4 1/2 hour mark, they will be dissatisfied with the progress. if they come in at the 5 hour mark, they will be shiatting rainbows and inviting you to stay for dinner.

so, those who have done it for a while know how to 'manipulate the customers perspective'. locate the easiest (least prep-work involved) wall and start on that one. fill those nail holes first, caulk that baseboard first, as soon as the main 'field' surface of that wall is ready, roll a coat of paint on it.

now continue about the room doing your normal prep work, but if the customer peeks in, they see progress; they see the color on the wall.

it still takes you 5 hours to paint that room, but one way, the customer is worried and second-guessing themselves and your ability. the second way, the customer is at ease.

that's why dealing with the people is as important as dealing with the task.
 
2013-01-17 11:04:26 PM  
It's easy. Don't do any work for anyone from New York or New Jersey. They expect to get cheated and they will cheat you first instead so as to be the cheater and not the cheatee.

/Florida generalizations are accurate generalizations
 
2013-01-17 11:10:40 PM  
and another culprit for the increasingly demanding customer is the home improvement tv shows. your Mike Holmes and Ty Pennington and Trading Places and Bath Crashers, Extreme Makeover, Flip This House... DIY network and HGTV shows are giving customers an unrealistic expectation of what is actually involved in doing a project, doing it right, doing it within budget, and doing it within a reasonable time.
 
2013-01-17 11:15:32 PM  
The rationale behind watching the workers do their jobs is simple: I am smart, and practically everyone else on the planet is a blithering retard.

It doesn't matter if I have never done wiring, or plumbing, or whatever else the case may be. I know that presumption of retardedness is universal. I know that if I am not there, they will make a lot of totally stupid, and even inexplicable mistakes. The fact that this is their profession, and they have been doing it for 25 years has NOTHING to do with it. They are still stupid.

So while I am there, I can reduce the number of stupid things done by others somewhat.

Just some examples from years gone by:

A. Hey, Mr. Electrician dude running the new outlet for the clothes dryer. Congrats on putting the box on an interior wall. I was trying to decide whether I wanted to just vent the exhaust indoors, or run the dryer cord across to the other side of the closet.

B. Hey, Mr. Bathtub surround installer dude, you know the lower gasket has a crease in it. Hmmm, maybe there's a reason for that. Have you ever wondered why that might be? No? No foolin'?

C. Hey, Mr. Toilet tank float engineer dude, you see this place where the threads from the drop-rod are? You know, the place where the walls are the thinnest. Where do you imagine would be the worst possible spot for attachment of the dipping prong? And where did you put it.

D. Hey, Mr. Kitchen sink sprayer assembler dude, when you push on the spray diverter, which fulcrum do you imagine takes the most force? So, where would you like to support the fulcrum with a whopping 2mm of useless-grade plastic. No kidding?

E. Hey, Mr. Kitchen door weather strip installer dude, which side of the door do you imagine would be best to install the strip to keep the rain out?

F. Hey, Mr. contracted landscaper worker, about how far away from the structure do you imagine you need to buzzkill ALL that grows with a weedeater before you can call your job good? Oh, about 2 feet should do. Yes, there will be nothing growing near that building, that's for sure.

G. ...list goes on forever....
 
2013-01-17 11:16:40 PM  
however, This Old House, and Ask This Old House are both pretty accurately representative of their craft.

Hometime was pretty good also.

and give me Miriam Johnson any day of the week... yummers.

/even when she was pregnant.
 
2013-01-17 11:18:01 PM  
So, now wealthy owners of businesses can retaliate against any victim who dares to try to fight back against their awful business practices?

"What? You're upset because we used dollar store peanut butter instead of asphalt to pave your driveway? Shut your lip and pay up before I tell everyone what a complainer you are on Nastyclient!"
 
2013-01-17 11:21:16 PM  

thecpt: Good. Now do it for architects.


I'm an architect and I approve of this.

/made plenty of money fixing what other "architects" did
 
2013-01-17 11:21:19 PM  

sxacho: It's easy. Don't do any work for anyone from New York or New Jersey. They expect to get cheated and they will cheat you first instead so as to be the cheater and not the cheatee.

/Florida generalizations are accurate generalizations


When I lived in CT I had a friend who was a chimney sweep, a pretty rare specialty. He went to Long Island and swept the Billy Joel/Christie Brinkley chimney. BJ laid low - welcomed him and disappeared. CB skulked suspicously, screeched at BJ from across the compound, and treated Paul like an indentured servant. He told me she was less beautiful afterward, if you can believe that.
 
2013-01-17 11:21:26 PM  

calbert: [mlkshk.com image 330x186]


Came to say that. Thanks, calbert.
 
2013-01-17 11:23:11 PM  

Smeggy Smurf: thecpt: Good. Now do it for architects.

I'm an architect and I approve of this.

/made plenty of money fixing what other "architects" did


Well, I'm an engineer and, uh... nevermind. You can see where this is going.
 
2013-01-17 11:23:48 PM  
calbert



and another culprit for the increasingly demanding customer is the home improvement tv shows. your Mike Holmes and Ty Pennington and Trading Places and Bath Crashers, Extreme Makeover, Flip This House... DIY network and HGTV shows are giving customers an unrealistic expectation of what is actually involved in doing a project, doing it right, doing it within budget, and doing it within a reasonable time.


THIS. My wife watches those shows all the time & drives me absolutely bug fark with "You should do this",like when I was building an 8 foot wide deck extension & she says "I saw that you're supposed to put a half bubble slant on it so the water runs off"
Had to show her how much slant that was on 8 feet & the fact that it's a WOOD deck with 1/4" spaces SO THAT WATER RUNS OFF!
 
2013-01-17 11:23:58 PM  

freetomato: sxacho: It's easy. Don't do any work for anyone from New York or New Jersey. They expect to get cheated and they will cheat you first instead so as to be the cheater and not the cheatee.

/Florida generalizations are accurate generalizations

When I lived in CT I had a friend who was a chimney sweep, a pretty rare specialty. He went to Long Island and swept the Billy Joel/Christie Brinkley chimney. BJ laid low - welcomed him and disappeared. CB skulked suspicously, screeched at BJ from across the compound, and treated Paul like an indentured servant. He told me she was less beautiful afterward, if you can believe that.


Did Paul have the chimney sweep hat?
 
2013-01-17 11:24:19 PM  

Jument: >> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).


I've helped installing wooden flooring with a customer that stood over us questing each length, shade, grade of flooring we installed. At one point he was complaining about our use of darker pieces believing that they were not of the same type (species) of wood. It was when he went back into the completed flooring and questioning whether some of the earlier wood was properly matched that we finally called it a day through the first third and requested that he pick out all the wood (not already installed) that he felt did not match correctly, or he believed was of a different species and that we would return the next day to install the remaining pieces.

We returned the next day only to find him more distraught the next day as he had kept only about 1/3 of the wood from each box and had tried to return the rest only to find that the wood was indeed the same spieces and that none of it would retain it's current color once exposed to sunlight- present color being a nonissue.

He backed off for the next third of the install, but started in again thinking that we were wasting wood intentionally by cutting some of the longer ones shorter (neglecting to note that we would go back to the "scrap" as we filled in smaller end pieces or started the next row). He also claimed to find a "damaged" piece that appeared to have had something dragged across it since the install as the neighboring board shared some similar damage- so we had to cut both the offending boards and replace them. That being done, he wanted to with hold his payment until he had time to inspect the completed work.

Next day he said he would pay us- minus the cost of the scrap he had consolidated, packed back into the boxes and attempted to return to the flooring store. Doesn't matter that the store posts a sign reminding customers that up to 20% of a box was typically damaged, or had minor defects that had passed through factory inspectors. Nor did it matter that we had told him up front that we would not be responsible for that same 20% per box which usually was leftover in the form of scrap and defective material.

Took us forever to get him to compensate us for the cost of the 3 leftover boxes- and that was because we threatened to put a lean on his house for failure to pay.

I don't mind customers who poke their heads in at the end of the day to check out a project- I generally request that they wait until I get at least 75% of the job completed - but only after they've been given a chance to voice any concerns up front. Many jobs, such as tile installs or room additions, are just too damned ugly to be viewed at certain stages so it is preferable that the customer wait it out and trust that you will do the job they paid you to do.
 
2013-01-17 11:24:28 PM  

SevenizGud: The rationale behind watching the workers do their jobs is simple: I am smart, and practically everyone else on the planet is a blithering retard.

It doesn't matter if I have never done wiring, or plumbing, or whatever else the case may be. I know that presumption of retardedness is universal. I know that if I am not there, they will make a lot of totally stupid, and even inexplicable mistakes. The fact that this is their profession, and they have been doing it for 25 years has NOTHING to do with it. They are still stupid.

So while I am there, I can reduce the number of stupid things done by others somewhat.

Just some examples from years gone by:

A. Hey, Mr. Electrician dude running the new outlet for the clothes dryer. Congrats on putting the box on an interior wall. I was trying to decide whether I wanted to just vent the exhaust indoors, or run the dryer cord across to the other side of the closet.

B. Hey, Mr. Bathtub surround installer dude, you know the lower gasket has a crease in it. Hmmm, maybe there's a reason for that. Have you ever wondered why that might be? No? No foolin'?

C. Hey, Mr. Toilet tank float engineer dude, you see this place where the threads from the drop-rod are? You know, the place where the walls are the thinnest. Where do you imagine would be the worst possible spot for attachment of the dipping prong? And where did you put it.

D. Hey, Mr. Kitchen sink sprayer assembler dude, when you push on the spray diverter, which fulcrum do you imagine takes the most force? So, where would you like to support the fulcrum with a whopping 2mm of useless-grade plastic. No kidding?

E. Hey, Mr. Kitchen door weather strip installer dude, which side of the door do you imagine would be best to install the strip to keep the rain out?

F. Hey, Mr. contracted landscaper worker, about how far away from the structure do you imagine you need to buzzkill ALL that grows with a weedeater before you can call your job good? Oh, about 2 feet should do. Yes, there will be nothing growing near that building, that's for sure.

G. ...list goes on forever....


And you do not do this work yourself, instead of hiring someone inferior.... why, Mr Delicate Hands?
 
2013-01-17 11:24:31 PM  

calbert: and another culprit for the increasingly demanding customer is the home improvement tv shows. your Mike Holmes and Ty Pennington and Trading Places and Bath Crashers, Extreme Makeover, Flip This House... DIY network and HGTV shows are giving customers an unrealistic expectation of what is actually involved in doing a project, doing it right, doing it within budget, and doing it within a reasonable time.


Truer words could not be spoken. I watch those from time to time and I always make internal bets with myself about what fell apart first (after the TV crews left).
 
2013-01-17 11:24:47 PM  

skwerl: Long ago I learned (from others who knew the score) that half of your potential clients will take up 90% of your time and generate 10% of your income. After 30 years I've taken it to heart and have told many potential clients that I'm not interested in their job/ too busy/ too far away/ whatever. I rarely feel any regret walking away from a job bid.

On the other hand, once I agree to do a job then I'll keep my word regardless of what it takes. I've gone so far as to order the customer off my jobsite until I'm finished. They can come inspect once I'm done.


This is true of MMO players as well. Not sure of exact percentages so I'll just make some up, but something like 10% of the player base generates 80% of the complaints/trouble for the people who maintain and update the game.

I can believe that there really are customers you'd be better off without.
 
2013-01-17 11:29:29 PM  

freetomato: And you do not do this work yourself, instead of hiring someone inferior.... why, Mr Delicate Hands?


Oh yeah, grunt labor. I'd be delighted. Should I also tote the shingles onto the roof?
 
2013-01-17 11:30:32 PM  

W.C.fields forever: freetomato: sxacho: It's easy. Don't do any work for anyone from New York or New Jersey. They expect to get cheated and they will cheat you first instead so as to be the cheater and not the cheatee.

/Florida generalizations are accurate generalizations

When I lived in CT I had a friend who was a chimney sweep, a pretty rare specialty. He went to Long Island and swept the Billy Joel/Christie Brinkley chimney. BJ laid low - welcomed him and disappeared. CB skulked suspicously, screeched at BJ from across the compound, and treated Paul like an indentured servant. He told me she was less beautiful afterward, if you can believe that.

Did Paul have the chimney sweep hat?


Yes, he did. Hope he still wears that bowler hat and is doing well. Good guy - lost touch with him.
 
2013-01-17 11:31:02 PM  

ArkAngel: RatMaster999: Not Alw

One of my daily-visited sites.

/my proposal to my fiancee took second place in the Not Always Romantic story of the year contest
//Triforce of Love


That's awesome! Somehow, I missed knowing about that site. Guess I know what I'll be reading all night.
 
2013-01-17 11:31:44 PM  
Oh, and for those who hate the people checking in on you I just don't get it. I worked as basically an IT consultant for years, and while it was rare I had people who'd find reasons to watch me work. I didn't really care. If someone wants to watch me wait for a machine to reimage itself or see how I go about doing the cable management for some workstations whatever. If they offered to help with anything I could always find some menial task for them to do that would just save me time later. They weren't going to do anything interesting, but if they want to take out some trash for me or grab me some water, awesome. I get home sooner, they feel useful, everybody wins. As long as they weren't asking me a question every five minutes I didn't mind them watching at all.

Then again, the only contractors I typically have in my place are either my landlord's hire (in which case if I'm watching them, it's because I don't trust my landlord and has paid off) or because a service provider (oil/gas/cable) requires them to do the work in which case all I know is that I might trust your boss, but I don't know you.

I try to be nice about it, stay out of the way, and occupy myself with my cell phone or something (usually reading Fark), but if I didn't hire you directly I probably just don't trust you. Nothing personal, I've just had stuff stolen by someone a landlord let into my apartment. I always offer that if I can help with anything to let me know, but unless the person doing the work is chatting me up, I just try to stay out of the way while making sure my shiat isn't getting stolen.

/plus if you're cool i typically try to make up for it by offering a beer and/or some food, especially if the job takes a while
 
2013-01-17 11:33:25 PM  

freetomato: W.C.fields forever: freetomato: sxacho: It's easy. Don't do any work for anyone from New York or New Jersey. They expect to get cheated and they will cheat you first instead so as to be the cheater and not the cheatee.

/Florida generalizations are accurate generalizations

When I lived in CT I had a friend who was a chimney sweep, a pretty rare specialty. He went to Long Island and swept the Billy Joel/Christie Brinkley chimney. BJ laid low - welcomed him and disappeared. CB skulked suspicously, screeched at BJ from across the compound, and treated Paul like an indentured servant. He told me she was less beautiful afterward, if you can believe that.

Did Paul have the chimney sweep hat?

Yes, he did. Hope he still wears that bowler hat and is doing well. Good guy - lost touch with him.


Check the chimneys for Paulie The Hat!!!!
 
2013-01-17 11:35:22 PM  

sxacho: Smeggy Smurf: thecpt: Good. Now do it for architects.

I'm an architect and I approve of this.

/made plenty of money fixing what other "architects" did

Well, I'm an engineer and, uh... nevermind. You can see where this is going.


I see you've met the architects that think skyhooks can help their pretty picture be built.
 
2013-01-17 11:36:51 PM  

W.C.fields forever: freetomato: sxacho: It's easy. Don't do any work for anyone from New York or New Jersey. They expect to get cheated and they will cheat you first instead so as to be the cheater and not the cheatee.

/Florida generalizations are accurate generalizations

When I lived in CT I had a friend who was a chimney sweep, a pretty rare specialty. He went to Long Island and swept the Billy Joel/Christie Brinkley chimney. BJ laid low - welcomed him and disappeared. CB skulked suspicously, screeched at BJ from across the compound, and treated Paul like an indentured servant. He told me she was less beautiful afterward, if you can believe that.

Did Paul have the chimney sweep hat?


No, but he's as lucky as lucky can be.
 
2013-01-17 11:40:07 PM  

W.C.fields forever: Yes.Exactly..The customer that asks what can I do to help? I say go take in a movie..go shopping.It's a lovely day at the beach..One lady asked can I get you anything? I told her she could cook me a potroast..About 4 hours later I smelled potroast..That was awesome.


I try to be that kind of client.

Am I an asshole client by hanging around because I'm curious about how the stuff you're doing works? Even if I have no skill at it, I'm always wondering how things like furnaces, plumbing and wiring and such functions. Probably why I can get sucked into episodes of This Old House so easily...
 
kab
2013-01-17 11:44:15 PM  

SevenizGud: Oh yeah, grunt labor. I'd be delighted. Should I also tote the shingles onto the roof?


I don't know... do you want it done right?

It's pretty simple. If you think you can tackle a job, and the cost of tools is a ton less than hiring someone else, DIY. If you think you don't have the know-how, hire someone.

If you're paying someone else to do simple shiat, and then complaining that it's not done right, you have no one to blame but yourself.
 
2013-01-17 11:45:16 PM  

RatMaster999: W.C.fields forever: Yes.Exactly..The customer that asks what can I do to help? I say go take in a movie..go shopping.It's a lovely day at the beach..One lady asked can I get you anything? I told her she could cook me a potroast..About 4 hours later I smelled potroast..That was awesome.

I try to be that kind of client.

Am I an asshole client by hanging around because I'm curious about how the stuff you're doing works? Even if I have no skill at it, I'm always wondering how things like furnaces, plumbing and wiring and such functions. Probably why I can get sucked into episodes of This Old House so easily...


Not at all.I have no problem with questions.check in every hour for like 10 minutes.Its all good.
 
2013-01-17 11:48:04 PM  
people watch the contractors work so they don't steal everything that isn't bolted down. You're letting a stranger into your house with hardly any references at all. It's not like the police will do anything if they walk away with some valuable items and do a shiatty job.
 
2013-01-17 11:48:34 PM  
oh and I can't wait for the days where audio and video recording equipment will be attached to the contractor/ worker and recording every minute that they're working in your house.

My brother (and his crew, and sometimes I) have been blamed for:

misplaced items that the homeowners think were stolen.

cracked tile in a unused 3rd floor bathroom when we've strictly been working in the basement.

oil stains on the driveway when we parked on the street.

stolen Netflix movies from the mailbox.

food missing from fridge.

TiVo, DVR, or any other household audio/video equipment tampered with.

bath towels used...

the list goes on and on. some people gots the crazy. but they also gots the money and are willing to pay someone to do the work.
 
2013-01-17 11:53:48 PM  

coalition: The more complaints that they have about their customers, the worse they are as a contractor.
The more they don't want to be watched, the more they are trying to lie and cheat.

You want a good contractor? Find one who is proud of the work they're doing as they do it, and who has the ethical and common sense business practices to satisfy both his business needs and his customers.



I left the business after growing tired of constantly fighting for my money and being badmouthed by ignorant assholes who don't want to listen. Being a residential contractor is a lot like being a doctor or a lawyer (except for the money lol) - you need a LOT of very specialized knowledge that doesn't translate very well to the common person's understanding.

And one of the biggest reasons people end up feeling like their doctor or their lawyer failed them is because they didn't listen to them. I've had a couple of friends chewed up in divorce court because they wouldn't heed their lawyer's advice to have NO CONTACT with their ex - they disregard that, end up giving the other side all sorts of molehills to build into mountains in court and they lose - and then they rail about their lawyer having not done a thing except take their money. Boo Hoo.

I've worked in grading, with an old school cabinetmaker and casework man, as a framer, roofer and plumber's helper. I have knowledge that the average homeowner does not. But I don't get paid like a doctor so they can ignore what I say and just hope to fark me in the end if they don't like it because I need any work in this economy and they know it.

I had one couple who wanted crown and chair throughout. NP. Except for the two rooms that were part of an addition executed so poorly that there were 1/2" cracks in places where the walls and the ceiling met. I know a lot of tricks in running moulding, none that applied to those rooms. I told them that the walls were so uneven that any moulding job would either look like total crap or cost them so much in my labor and wasted materials. I also pointed out that cracks that large were indicative of serious structural issues that required attention. Then I got the Upsell Vibe, like they think I'm just trying to trick them into a bigger job and rip them off. "No, just do the best you can to cover those cracks, we'll look at that later.", he told me.

Before I started the work, I wrote an email that would serve as our contract. In that email I noted the two rooms and the customer's desire to cover the cracks cosmetically without regard to the appearance of the moulding or the underlying structural issues in the end. I stated that gaps as large as 1/4" were likely to appear in the corners due to the walls and ceiling being out in every plane and the customer's desire to keep costs down. I even made mention of the owner using the term "quick and dirty" in regard the moulding in those rooms.

I sent the "contract" and a list of materials along and we banged out the whole house pretty quick, saving the "funhouse" rooms for last. I don't do "quick and dirty", unless it's for a corporate client and they ask for just that. I won't come into your house and do bad work, it's just not in me. Anybody who has learned how to hang moulding correctly has a sense of pride in it. So we did the best we could - I had my guys save all the cutoff ends from the rest of the house and we made little dummy pieces cut at angles which varied from a standard compound miter cut and noted those differences on the back of each piece and then we played at putting the puzzle together the best we could.

It came out far better than I had hoped. The corners looked great, but the runs were downright serpentine, being attached to serpentine walls and all. But the runs were firmly bedded (we relieved them as best we could with a belt sander on the backside). So they got eight pieces of crown, hung in rooms that had never heard the words plumb, level or square, with near stain grade mitered corners and custom reliefs for a solid bed and they paid for "quick and dirty".

Guess what? All they wanted to talk about when the Final Bill came due was how different the crown in those two rooms looked from the rest of the house. I call it End Of Job Syndrome, when they start clutching their purse and suddenly becoming very interested in the work you have been doing in their home, for a week.

I referred to my email, our contract essentially, and explained that I actually went above and beyond what I quoted in order to not leave them the complete mess I told them it would otherwise be. And that I was eating that. He saw that. She did not. I got paid and He even asked me to look at what was wrong under those rooms. I explained that I'd already looked (to make sure my guys don't fall through some dubious floor) and the additional rooms were supported by 4x4 piers on stacks of stone, with not nearly enough of either in places.

By that point, there was no way I was getting involved in a structural issue with Her and I gave them the number for a Mexican guy who does foundation work. They never called him. If He hadn't been there, I would not have been paid in full. I know that because of all the other jobs where I was not paid as promised.

I had so many problems with EOJ Syndrome that I got away from working for people I do not know. At this point, my customer needs the referral.
 
2013-01-17 11:53:59 PM  

calbert: oh and I can't wait for the days where audio and video recording equipment will be attached to the contractor/ worker and recording every minute that they're working in your house.


I'm surprised nobody's made an app for that. With a Bluetooth head-mounted camera it seems like something lots of professions could save a lot of hassle by using.
 
2013-01-18 12:00:00 AM  

sethen320: vudukungfu: As an upholsterer, I had a one legged client who had issues with his personal fart catcher.
I mad his seat and he biatched about it, and would not pay me.
So I visited him and asked what the problem was.
He was telling me all about his ass pain and I hoisted up his good leg and pulled the fart catcher out and said, "Well, then. Good day to you, sir", and left.

Bastard was on the floor rolling about screaming he would sue me.

Fark him.

I did a tuck and roll and buttons and head to head tacks and he was biatching about it?
Fark him, and would not assist again....

Dipshiat shouldn't have been napping his drunken ass on the tracks in the first place.
/or maybe it was not paying his track bets.
//It was RI, so either way.
///used it in a Chihuahua whelping box the nest week.

Wtf is a fart catcher?

Can you make extras for the kids in Mississippi?


It's a seat cushion.
 
2013-01-18 12:04:02 AM  
I've been on both ends of this issue.

My wife and I subscribe to Angie's List. All of my reviews have been positive because I've gotten great work done.

On Ebay, I sold a camera that was listed as non-working and went into detail about what happened when it stopped working. A guy swooped in at the end of the auction to bid on it, didn't read the title or the description, then trashed my rating complaining that I was a fraud and sold him junk.

All but two of my Yelp reviews were positive. One was for a Mexican restaurant that was terrible. Just awful. And I go to all types of Mexican restaurants and there was nothing redeemable here.
 
2013-01-18 12:05:34 AM  
Spent the past 5 years in the trades and yeah, there are some shady people in it.

There are also jerk clients - people who think that if we 'reduce' the price of an insurance job that 1) the insurance company will like them and 2) not raise their rates.
Fools

Or how about the people that you spent 8 months discussing their kitchen remodel and they *still* can't make up their minds?

Glad I'm out.
 
2013-01-18 12:07:05 AM  
The site name sounds very pornish.
 
2013-01-18 12:07:20 AM  

calbert: oh and I can't wait for the days where audio and video recording equipment will be attached to the contractor/ worker and recording every minute that they're working in your house.

My brother (and his crew, and sometimes I) have been blamed for:

misplaced items that the homeowners think were stolen.

cracked tile in a unused 3rd floor bathroom when we've strictly been working in the basement.

oil stains on the driveway when we parked on the street.

stolen Netflix movies from the mailbox.

food missing from fridge.

TiVo, DVR, or any other household audio/video equipment tampered with.

bath towels used...

the list goes on and on. some people gots the crazy. but they also gots the money and are willing to pay someone to do the work.


I have seen people leave a dollar on the table,just to see if we will take it.All the change i find on the floor to the penny I leave on a table.

A helper took an orange once..There were 8 oranges when we left for work.Now theres 7.

As a flooring guy..By then numerous trades have been thru the house and they become trustworthy with the guys.
 
2013-01-18 12:08:40 AM  

marcre3363: One was for a Mexican restaurant that was terrible. Just awful. And I go to all types of Mexican restaurants and there was nothing redeemable here.


Was it called Frontera? Applebee's Mexican experiment. Just awful offal.
 
2013-01-18 12:15:26 AM  
I just fell for the old "I'm a ticketed plumber in another jurisdiction" trick, so I'm getting a kick out of this.

&#*$er (won't dignify him with the title "Farker") charged me $450 to ruin $300 worth of fittings and pipe. I count nine code violations, and that's what I can identify myself without help from the building inspector.

Lesson: always watch the contractor.
 
2013-01-18 12:20:48 AM  

douchebag/hater: Spent the past 5 years in the trades and yeah, there are some shady people in it.

There are also jerk clients - people who think that if we 'reduce' the price of an insurance job that 1) the insurance company will like them and 2) not raise their rates.
Fools

Or how about the people that you spent 8 months discussing their kitchen remodel and they *still* can't make up their minds?

Glad I'm out.


Don't even get me started about Amateur Kitchen Designers. Those farkers will wear you out. I learned old school cabinetry, and build a very solid cabinet, not just the part you see. But these matherfarkers want to wave a Home Depot Kitchen Design in 3D in my face and ask me why I can't do it for the Home Depot price. Because it's cardboard Kraft-Maid crap with lithographed wood grain glued to cardboard and I don't have the factory to do that. I always suggest they go look at the sample kitchens in Home Depot, judge for themselves how long they have been there and to look at how a Kraft-Maid kitchen really holds up.
 
2013-01-18 12:21:05 AM  

Insatiable Jesus: marcre3363: One was for a Mexican restaurant that was terrible. Just awful. And I go to all types of Mexican restaurants and there was nothing redeemable here.

Was it called Frontera? Applebee's Mexican experiment. Just awful offal.


No, it was a local place. I was SO excited because it was in walking distance of home.

Terrible chips and salsa. Margaritas were pure mix, no alcohol. And when the brought my my fajitas, it was what appeared to be horse meat and the platter was so hot that it was burning the meat. I had to stop eating at one point and turn all of the plate because the meat was burning and smelled awful.

On that note, I did view all of the Yelp reviews for my favorite Mexican place. The negative reviews were about the service and the mediocrity of the food. I laughed because they were right. But whenever I go there, it's all the same regulars and we're all treated fine. The chips and salsa are great, the margaritas are potent and the menu specialties are the bomb.
 
2013-01-18 12:21:36 AM  

Insatiable Jesus: marcre3363: One was for a Mexican restaurant that was terrible. Just awful. And I go to all types of Mexican restaurants and there was nothing redeemable here.

Was it called Frontera? Applebee's Mexican experiment. Just awful offal.


I'm hoping Plaza Azteca. A chain that's awful.
 
2013-01-18 12:23:23 AM  
In CCCP, contractor watch you.
 
2013-01-18 12:25:14 AM  

kab: It's pretty simple. If you think you can tackle a job, and the cost of tools is a ton less than hiring someone else, DIY. If you think you don't have the know-how, hire someone.

If you're paying someone else to do simple shiat, and then complaining that it's not done right, you have no one to blame but yourself.


Or I could just point out to them that they are screwing up when they are and I am around. I don't have enough arms and hands to be everywhere at once, or I would do the jobs myself. Just like I would change my own oil, except that I can make 10x the amount in the same time it takes to change it. So I have Manuel do it.
 
2013-01-18 12:29:32 AM  

freetomato: When I lived in CT I had a friend who was a chimney sweep, a pretty rare specialty. He went to Long Island and swept the Billy Joel/Christie Brinkley chimney. BJ laid low - welcomed him and disappeared. CB skulked suspicously, screeched at BJ from across the compound, and treated Paul like an indentured servant. He told me she was less beautiful afterward, if you can believe that.


Well, that's what you gotta expect from an uptown girl.
 
2013-01-18 12:36:17 AM  
The best contractors I've dealt with don't sit around surfing sites like this. Problem solved. Now, GBTW. I am web-camming yo arse.
 
2013-01-18 12:39:51 AM  
calbert: oh and I can't wait for the days where audio and video recording equipment will be attached to the contractor/ worker and recording every minute that they're working in your house.

There is a lot down the block from my house with a partially dug foundation and mounds of dirt. The owner wanted a foundation dug and hired a contractor. He then sat on a shed roof with a clip board and a stopwatch and timed exactly when the guys were working and when they stopped. When the contractor tried to get paid for the portion he'd done, as was in the contract, the guy refused to pay and presented the numbers he had taken. The contractor walked off the job and told the other contractors in town. Because we are a small isolated city, it didn't take long till the customer couldn't find anyone willing to make a contract. The partial hole has been there for 7 years now.

I've been having some work done on my house, and have found a contractor I feel I can trust. The only time I watch closely is when they find something new and unexpected about the house (the North wall is 4 inches wider than the East wall, this window was put in without a frame, etc...), and that is so I can facebook it. Our house was built in stages by people with widely varying skill. Most had more enthusiasm than knowledge, so we find some really interesting ways of doing things.
 
2013-01-18 12:45:24 AM  
I have an awesome contractor, he's not cheap but he does good work and fast.
http://www.devengenzo.com/index.html
 
2013-01-18 12:51:49 AM  

Your Average Witty Fark User: So now if I try to get their best price, I'm a shiatty client?

I generally only contact companies if they do something well. For example, last month my wife and I had the best waitress we've ever had in our lives. I made it a point to tell her, tip her accordingly, tell the manager, and I contacted the company directly. When something doesn't work out so well, I chalk it up to "shiat happens", and I move on. However, if I ever find my info on this site, you can be goddamned sure I'm going to burn the internet down in my attempt to slaughter the reputation of the asshole who's doing the same to me.


You're not a shiatty client for getting the best price, you're a shiatty client when you leverage other bids to try to get someone who is desperate for their rent money to lowball themselves into work so you can save a couple bucks. You get what you pay for in the construction business. Want it cheap? Expect 9 illegals there to do your drywall in 1 day. Yes it's done, but god help you on the quality.

/not union, either.
 
2013-01-18 12:53:27 AM  
My small town is full of "something for nothings" and rip-off artists. Recently fixed a PC, customer complained was still getting blue screen. Looked if over, couldn't reproduce blue screen, and nothing in the logs. Happens two more times. Asked him to photo blue screen, doesn't, then comes in saying he wants his money back, only in cash when he paid with a credit card. Nope, refund on credit card only. He, conveniently, didn't bring it. Finally give him his money back and told him to never come back. He got all beligerent and we threatened to call the cops on him and he left. Town is full of assholes like this.
 
2013-01-18 12:55:26 AM  

coalition: The more complaints that they have about their customers, the worse they are as a contractor.
The more they don't want to be watched, the more they are trying to lie and cheat.

You want a good contractor? Find one who is proud of the work they're doing as they do it, and who has the ethical and common sense business practices to satisfy both his business needs and his customers.


Some lie and cheat, just like any business environment. It's human nature. Most contractors don't like to be watched like hawks because the homeowner asking questions every 2 minutes either slows them down, or they make enough changes to warrant another change in the contract, which usually upsets them. You pay a contractor enough, you're getting good enough people that don't care about stealing your stuff...bring in the minimum wage guys from out of the country, you better have cameras set up.
 
2013-01-18 01:08:22 AM  

Smeggy Smurf: thecpt: Good. Now do it for architects.

I'm an architect and I approve of this.

/made plenty of money fixing what other "architects" did


I'm a component designer (truss, panel, EWP).

Most of your fellows are not only inept as building designers, but functionally illiterate.
 
2013-01-18 01:08:36 AM  
Every time I see an ad for Angie's List on television and hear "nobody can PAY to be on Angie's List!"

I get a good laugh.

So you're going to track down and verify that I really did get some work done inside my house by "Contractor X"? For all you know he came in and had watched television with me for a few hours then handed me a 400 dollar bill along with 500 dollars cash and walked out the door with a 400 dollar check. I then wrote a stellar review on your site.
 
2013-01-18 01:10:38 AM  

iaazathot: My small town is full of "something for nothings" and rip-off artists. Recently fixed a PC, customer complained was still getting blue screen. Looked if over, couldn't reproduce blue screen, and nothing in the logs. Happens two more times. Asked him to photo blue screen, doesn't, then comes in saying he wants his money back, only in cash when he paid with a credit card. Nope, refund on credit card only. He, conveniently, didn't bring it. Finally give him his money back and told him to never come back. He got all beligerent and we threatened to call the cops on him and he left. Town is full of assholes like this.


I was in the telecom business and we got assholes like that all the time. One of them had our techs do a bunch of work, then as they were leaving asked if they could check out his IP phone when they got to the office because it had static. They asked me if I could test it when they got to the office, because they had a lot of calls that day. Tested it, and it was completely broken. When they got back i asked them to test, and they came to the same conclusion. The asshole then accused us of breaking it, and he wasn't going to pay his bill unless we gave him a new one(that particular phone was a few hundred dollars).

Another instance was a biatch who called in for a service call on their phone system, knowing there is a minimum 1 hour charge. The problem took about 15 minutes to fix, and as the tech was leaving she called him back and said she wanted him to clean phones for the next 45 minutes to get everything out of her hour. He refused, left, and she refused to pay.
 
2013-01-18 01:37:14 AM  
Kinda pertinent
I've worked retail and sales my whole life so I've met my number of crazies.
Not dissimilar
 
2013-01-18 01:38:00 AM  

mab1823: Your Average Witty Fark User: So now if I try to get their best price, I'm a shiatty client?

Only if you wheedle and cajole the contractor down to his "best" price by making him make concession after concession...then once the contract is signed, immediately start demanding all the things he was taking out of the bid in the first place to get to the price you wanted.


encrypted-tbn3.gstatic.com
 
2013-01-18 02:06:44 AM  
As the old saw goes, you can get it fast, cheap, or good. Pick two.
 
2013-01-18 02:25:20 AM  
I have never had a problem with a contractor from servicemagic.com
 
2013-01-18 02:39:58 AM  

2wolves: Dentists hate to pay their bills.


files.list.co.uk

A billion times this!! They get all sorts of shiatty about it too.
 
2013-01-18 02:41:11 AM  
This guy sounds like a dick that isn't very good at his job and gets lots of complaints and all those complaints are now losing him business and this is his way of getting back at them.
 
2013-01-18 02:48:25 AM  

Jument: pdieten: Jument: >> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).

For the same reason you wouldn't tolerate your boss standing there watching you work. It makes them tense. If you don't trust the guy you hired to do a good job without constant oversight then you shouldn't have hired him in the first place. Communicate your needs accurately before the job begins, treat him like a professional, and check in regularly to make sure you're both still on the same page. You'll both be happier.

If I was doing something really tricky, my boss might just be there. I'm not saying I'd watch a guy from start to finish but if he was putting my house on jacks or something, I would be watching every step of the job. It doesn't seem like that big of a deal to me, honestly. I can see how it would bother some people but if you're in someone's home you can understand that they might be uncomfortable about leaving you completely unattended at all times.


There's watching and then there is "WTF?? WHAT'S THAT TOOL FOR?? ARE YOU SURE YOU ARE CERTIFIED?? ARE THOSE PRISON TATTOOS?? IS THIS TO CLOSE?!" WATCHING.

We had our house's foundation undergo some serious work last year and I was out there looking on, more our of curiosity than anything else, but I made sure I was back a ways and being casual.
After they we're done one of the guys thanked me for not being up on them.

// Well, to be honest he did say "All up inna bidness."
 
2013-01-18 03:05:13 AM  

mab1823: Also, the BBB is a horrid scam. I wish I could complain about them to some sort of watchdog-type organization.


You can always report them to Ripoff Report.
(sarcasm
 
2013-01-18 03:43:38 AM  

ModernLuddite: The only people who post negative reviews on sites like Yelp ARE assholes. And they usually use their real names and photographs, too.


Not directly related to contractors, but I found one of those yelp reviews that completely pissed me off. I read a Yelp review for our local Chinese place after having a rather good meal there, and was surprised to discover an incredibly negative review. I was confused until I realized the woman did not understand that the dish was not called "chow main". Probably the only Chinese food she'd ever seen before came from Panda Express.

Still go to that place, although less now what with the current financial situation. Still good. Fark you, random Yelp twat. Go get Chinese food from the grocery store.
 
2013-01-18 03:50:49 AM  

stirfrybry: starlost: put a lien on the property. gosh darn that can screw a homeowner over in a legal perfect storm.

Had that. But alas, the Oregon bankruptcy judge ruled against me and my deadbeat customer was allowed to skate on $2500. I asked myself "why am I paying for a license and bonding if people are allowed to steal my labo?". I moved to another state and I'm no longer operating legally. fark it. Not going to waste my hard earned money to comply with rules that don't matter.

I filed a lien and it meant nothing.


I think the bolded part is somewhat indicative of why you didn't get the money. I mean this is Romero-level stuff here.

www.myfacewhen.net
When someone goes bankrupt, many debts that they owe are written off and not paid.


I really hope that's not the only reason you decided to operate without a license.
 
2013-01-18 04:06:05 AM  

sno man: Jument: >> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).

I'm reminded of the sign in a buddy's garage from a few years ago about his rates... $65 an hour, $75 if you want to watch, $85 if you want to help.
I'm a contractor, and I approve of this web site... I will never use it, but I approve of it.



I have a degree in mechanical engineering and a healthy business sense.

If I decide to go with someone it's going to be because they can do the task for less than my time is worth. That means I can't afford to watch them do the job to my specs, but I have to have some reason to trust them to do the job to my specs.

Where this is really relevant is simple things like basic mechanics work on my truck. I could change the oil or do a brake job, but the guy who does this a hundred times a week knows what he's doing and can do it faster than the time value of the difference. Therefore I catch up on reading while the work gets done.

Since I'm an apartment dweller at this time I can't vouch much as far as around the house goes, but I'd be more than willing to let a whole crew do a roof or let a licensed pro move the electrical panel, but I've run enough line and done enough drywall to exclude contractors from minor stuff. Heck, I've rebuilt walls and done a kitchen remodel. BFD stuff. But I still know enough to poke my head in and look around for a spot check.

/In 12 hours we took apart a wall with two windows and a door, built a new wall with three windows, and had it skinned with exterior sheathing,
//And I had a hangover.
 
2013-01-18 04:26:57 AM  

RatMaster999: I like this one. Not Always Right


I've always been a Customers Suck fan myself...
 
2013-01-18 04:28:59 AM  

sxacho: It's easy. Don't do any work for anyone from New York or New Jersey. They expect to get cheated and they will cheat you first instead so as to be the cheater and not the cheatee.

/Florida generalizations are accurate generalizations


The worst are the contractors that try to pull fast ones over on the older folks in Florida. That's just low brow, in my opinion.

Anyways, doesn't everyone follow the rule of "ask high, settle lower" when it comes to these things? I would expect a contractor to expect, in turn, that the customer will be trying to haggle it down.

I've worked with the dreaded "the customer is always right" bit, but there are some rights I would reserve. If the contractor can't handle me coming and going and seeing what he/she is doing while they are working (as long as I'm not being as asshat to them), then I probably wouldn't hire them. If someone truly has nothing to hide, then they shouldn't have a problem with people scoping them out.

As I already said though, being a general asshat about these things is a no-go, but if someone is working on my house, I'm going to be seeing what they're doing.
 
2013-01-18 05:58:32 AM  
As a labour-hire office worker (having left a stressful career and undertaking studies to commence another challenging career, it's a day job which pays the bills and requires no out-of-hours attention) I'm getting a kick. I'm constantly monitored, as are the permanent workers doing the same job as I do in my current workplace. And we all work hard and get the job done as a great team.

When I worked in an environment where no one cared and no one paid attention to me, I only did as much as was necessary to look busier than a few other people. And bizarrely, that was a lot more depressing than my current busy gig. And I was on a buck-fitty an hour more pay too.

If you're monitoring your contractors, be positive too. Offer them a coffee break. Ask about their kids. Ask them if they've got any ideas about how your job can be done better. Treat them like professionals and they'll more likely than not be the professionals you want them to be.
 
2013-01-18 06:03:25 AM  
Watching or not watching a contractor isn't always a choice. Some companies make it very clear that while a contractor is on site, a certain individual is responsible for monitoring them. Companies have contractor issues too. It happens. I've personally seen one substitute a much cheaper option because he didn't want to drive back for the contracted item. For most clients, that would be fine. For us, it would have taken out the local power grid. I saw a different one run into a non-related piece of equipment with a boom lift. He didn't notice. There's a couple ways that could have killed him if no one had told him. Then there's the contractors who only follow building codes while you're there. Great. Personally, I liked one of my contractors that started using a work-station's tools nearby as though they were his own. Classic. He thought it was the tool he was looking for. It was not.

I guess the point is that we all have stories, but we don't have to be jerks by memorializing someone's shame by name. I'd be willing to bet that even the most competent contractors out there have some great stories about them from near the start of their careers. If you're a good contractor, someone may be watching because of your peers. Please don't take it personally. We all love working with good contractors. We all get worried for our bad contractors. Sure, we're watching our own back, but we're also watching yours.
 
2013-01-18 06:23:13 AM  
the kind of people who 'insist on "your best price',' alert you that they're getting at least 4 or 5 more estimates'

WTF Is wrong with this?

Quit being biatches and ripping people off and they wouldn't give you a bad review
 
2013-01-18 06:30:46 AM  
Has anybody mentioned yet the most important rule for contractors?

NEVER WORK FOR AN ENGINEER!!

That is all.
 
2013-01-18 06:57:19 AM  

Basily Gourt: Has anybody mentioned yet the most important rule for contractors?

NEVER WORK FOR AN ENGINEER!!

That is all.


I did admin/project work for an engineer in a government office. Best paid low-effort job I ever had. The engineer did most of my work for me, and didn't seem to know what I was (supposedly) there to do. I just turned up to meetings and wandered around the place holding a couple of bits of paper most of the day, on a $60 K wage. Aah government jobs. Long gone for labour-hire workers in my part of the world, where the government is now pretty broke.
 
2013-01-18 07:24:31 AM  
Seriously, nobody's mentioned ClientsFromHell.net yet? This has been done already.
 
2013-01-18 07:44:29 AM  

sno man: 5monkeys: [many words]
I do, and I have been. I am exhausted from this whole thing. I spent the time I was gone trying to be there for them since they were unable most of the time. I did my best to help the process along. Now I am just frustrated. Each day I find some new screw up. Some are easy fixes, but time consuming. Like the cabinets in the kitchen that the shelves were hung wrong. They put the clips in upside down. I didn't notice until the top shelf collapsed as I was loading it up. Dropped 3 shelves on myself loaded with glasses. What a freaking mess. Then I checked and half of the kitchen was wrong. I had to pull them all out and redo it. More annoying than anything. The faucet is backwards and I still can't figure out how they did that. I mean seriously? How do you do that?

There are at least two ways to do that I can think of, but anyone that would, isn't a plumber, or a contractor with any actual experience. Easy fix: shut off the water where ever the shut off may be, and switch the two supply lines up to the faucet. Best practice will have shut off's right there under the sink, but that might not be code there, it's not here.


Not backwards hot and cold. It is one price. Backwards turned around. I will have to take a picture and post it.
 
2013-01-18 07:45:03 AM  

Basily Gourt: Has anybody mentioned yet the most important rule for contractors?

NEVER WORK FOR AN ENGINEER!!

That is all.


Humph, I don't have any problems working with/for engineers...............probably helps that my Dad was an engineer until the day he died and I worked @ Martin-Marietta as a technician for a few years.....learned how they think and can talk the lingo.
 
2013-01-18 07:46:09 AM  

5monkeys: sno man: 5monkeys: [many words]
I do, and I have been. I am exhausted from this whole thing. I spent the time I was gone trying to be there for them since they were unable most of the time. I did my best to help the process along. Now I am just frustrated. Each day I find some new screw up. Some are easy fixes, but time consuming. Like the cabinets in the kitchen that the shelves were hung wrong. They put the clips in upside down. I didn't notice until the top shelf collapsed as I was loading it up. Dropped 3 shelves on myself loaded with glasses. What a freaking mess. Then I checked and half of the kitchen was wrong. I had to pull them all out and redo it. More annoying than anything. The faucet is backwards and I still can't figure out how they did that. I mean seriously? How do you do that?

There are at least two ways to do that I can think of, but anyone that would, isn't a plumber, or a contractor with any actual experience. Easy fix: shut off the water where ever the shut off may be, and switch the two supply lines up to the faucet. Best practice will have shut off's right there under the sink, but that might not be code there, it's not here.

Not backwards hot and cold. It is one price. Backwards turned around. I will have to take a picture and post it.


Piece not price. It's too damn early.
 
2013-01-18 07:47:07 AM  

Aussie_As: Basily Gourt: Has anybody mentioned yet the most important rule for contractors?

NEVER WORK FOR AN ENGINEER!!

That is all.

I did admin/project work for an engineer in a government office. Best paid low-effort job I ever had. The engineer did most of my work for me, and didn't seem to know what I was (supposedly) there to do. I just turned up to meetings and wandered around the place holding a couple of bits of paper most of the day, on a $60 K wage. Aah government jobs. Long gone for labour-hire workers in my part of the world, where the government is now pretty broke.


My comment was based on my experience as a homebuilder/remodeling contractor.

When you work for an engineer, you are simply a hired ape. Someone to hold the hammer while he builds himself a house/addition.

Forget everything you know. Your knowledge and experience will mean nothing to him. He's read a couple of books on the subject, and so now (in his mind anyway) he knows more than I do.
 
2013-01-18 07:47:44 AM  
the butthurt in this thread is palpable. people are getting so bent out of shape because people are watching? deal with it. in my experience the ones that biatch the loudest about it are the ones who most want you to go away so they can slow down and smoke.

theres 101 reasons to watch your contractor, and no real reason
to demand not to be watched. put it in the contract so they know not to hire your crybaby arse.

/done plenty of tradework.
//seen plenty of lazy worthless helpers sucking up money.
//electricians can be as crybaby as waiters about oh how rough life is.
 
2013-01-18 07:55:53 AM  

Zarquon's Flat Tire: Some people are assholes, even if they are paying you. And they are HGE assholes if they aren't paying you and should be.


Apparently the biggest number of complaints on the site are about customers who AREN'T paying, or want more work for the pay than was originally agreed.
 
2013-01-18 07:56:18 AM  

sxacho: It's easy. Don't do any work for anyone from New York or New Jersey. They expect to get cheated and they will cheat you first instead so as to be the cheater and not the cheatee.

/Florida generalizations are accurate generalizations


That's not always true. I don't expect to be cheated. I am normally happy with work done because I didn't have to do it. The carpet guys came lastweek and I was thrilled when they were done. They were awesome. I am not nitpicking the work. I just expect it to be done close to on time, and by someone who knows what they are doing. If you don't have a clue, don't act like you do and leave the place a mess.
 
2013-01-18 07:59:34 AM  
This is an interesting idea. I see a problem though, when complaining about clients with common names. What if John Brown of 25 Main St, Anytown, stiffs a plumber, and then a completely unrelated John Brown who lives at 117 Elm St, Anytown, can't get an electrician when he needs one because of the existing complaint? Do the service providers post enough information to avoid mistakes like this?
 
2013-01-18 08:00:00 AM  
I've been guilty of watching contractors, mostly because I'm curious about that they're doing and how its done.

Probably why that never work for an engineer rule exists.

The one time the power company had to fix that big green box in the neighborhood was interesting. Everyone was gathered around (but at a safe distance), mostly because no one had ever seen the inside of one of those. The two guys doing the repair were actually very nice and explained a bit about what they were doing and how the thing worked.
 
2013-01-18 08:03:33 AM  

Dr. Goldshnoz: the butthurt in this thread is palpable. people are getting so bent out of shape because people are watching? deal with it. in my experience the ones that biatch the loudest about it are the ones who most want you to go away so they can slow down and smoke.

theres 101 reasons to watch your contractor, and no real reason
to demand not to be watched
. put it in the contract so they know not to hire your crybaby arse.

That's crap. I worry about your safety, even if you don't. If I'm using nailguns to frame a basement finish job, I don't want you down there.

/done plenty of tradework.
//seen plenty of lazy worthless helpers sucking up money.
//electricians PISSBABY PRIMA DONNAS can be as crybaby as waiters about oh how rough life is.


FTFY
 
2013-01-18 08:19:52 AM  

Basily Gourt: My comment was based on my experience as a homebuilder/remodeling contractor.

When you work for an engineer, you are simply a hired ape. Someone to hold the hammer while he builds himself a house/addition.

Forget everything you know. Your knowledge and experience will mean nothing to him. He's read a couple of books on the subject, and so now (in his mind anyway) he knows more than I do.



We're not all like that. Though people who build our projects often assume things that interfere with other parts of a project. Sometimes they make "corrections" without knowing why it was supposed to be that way. Sometimes they're right, and the plan needs to be updated. I've learned more about manufacturing from people on the manufacturing floor than from all of my text books. They may not have the answer, but they certainly can identify the problems. The key is always mutual respect and humility. Unfortunately, disrespectfulness and self-righteousness seems to be contagious.
 
2013-01-18 08:23:38 AM  

Jument: >> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).


It depends on the proximity. Lots of customers want to get right up on you while you work, which is both time consuming because of the extra steps, and dangerous for both the contractor and customer.
 
2013-01-18 08:31:07 AM  

astouffer:
Oh man I got screwed on ebay over an item but eventually won....


I got a good one too: Sold a new ipod on ebay back when they first came out, was like $500 or something. Ship it insured via USPS with tracking. Package legitimiately never arrives... you can see the tracking dead ends half way through the trip. OK, its insured, go file a claim for your moneys customer. No... they file a chargeback with PayPal. Paypal says well golly gee, the item DIDNT get delivered... and seizes the money back from me. So i got farked out of $500 because the customer didnt want to go claim their money via the insurance... and the USPS will only pay out claims to the recipient, not the sender.

Hell, for all I know they DID make the insurance claim AND kept my money.

...but hey, thats eBay/PayPal... they decided long ago that the shopper is always right and sellers can get farked.
 
2013-01-18 08:39:12 AM  
I worked for Angie's List several years ago. I don't work with them now, and I'm not an investor, but at the time I was actually proud to be there. I remember several meetings where the choice was made to do the right thing as oppossed to the most profitable thing.

I always recommend that people make sure to read other reviews by anyone who made a negative report. Are all the reports negative? That gives you insight to their point of view, or at least sets a baseline expectation. Contractors can use Angie's List to look out for customers who biatch about exactly the kind of issues you may not meet their expectations on. Also, AL members are reminded they are responsible for their comments. I hope the Nastyclient.com users are notified they are also liable for their own words.

I'd be more likely to us the nastyclients.com site to weed out contractors posting to it. What's the ultimate goal? To get revenge or to protect your competitors? Either seems to be a waste of time for a businessman.
 
2013-01-18 08:42:05 AM  

Smeggy Smurf: thecpt: Good. Now do it for architects.

I'm an architect and I approve of this.

/made plenty of money fixing what other "architects" did


I've worked with one too many interior designers who suddenly became "architects." If you're doing a million dollar restaurant, you're going to need more architectural drawings than just 7 pages.

/that one was miserable
//don't get me wrong, working with a good architect makes life so much better. I respect them to no end.
 
2013-01-18 09:00:23 AM  

calbert: Holmes


I tend to take a different stance, at least on Holmes' shows. If anything, he's opened people's eyes to the corners contractors tend to cut when they don't think anybody's watching. Hidden junction boxes, improper shower/tub/tile installation, wrong choice of materials (using regular thin-set mortar when the situation calls for adhesive-modified thin-set, failure to use mold-resistant materials in damp areas...), doing just enough insulation to fool an inspector. And then there are the situations where the contractors clearly didn't know what they were doing...compromising structural members, compromising the foundation... Granted, on that show you're only presented with a one-sided view of what happened and it would be interesting to get the contractors' sides of the stories.

But the other shows, like Ty Pennington's we'll-build-a-house-in-a-week shows, yeah...I find myself wondering how long before the structures fall apart.
 
2013-01-18 09:00:26 AM  

coldf33t: "I don't get it. Would these same people keep working at their job if one day their boss told them to work late every day for a week for no extra money?... These people drove me insane! I wouldn't work for them again and you shouldn't either."

I guess I am stupid for being a salaried professional and knowing I will get the job done right no matter how long it takes.


Good for you mr. Salary! Does your job entail back breaking manual labor? Mine does, and i get awful sore when people value my sweat, callus and pain at free.
 
2013-01-18 09:19:23 AM  
Used to work with a lady whose husband was a very successful contractor. He LOVED building houses for doctors, because they just basically threw money at him and left him alone to do his thing. On the other hand, he hated building houses for engineers, because they were always up in his business either trying to "help" or asking endless questions about the work.
 
2013-01-18 09:39:03 AM  

W.C.fields forever: Years ago,I installed a wood floor at this Korean gentlemans house.He ordered his wife to sit in that room.In her chair.Her arms folded.Staring.At lunch my helper and I grabbed our coolers sat in front of her.Staring at her.She left the room.She came back when we were finished with lunch,This went on for 3 days.Let us do our job....

Another time working up at Leisure World(siezure world) Changing carpet out.I close the door to take the door off..Mrs Costanza start screaming 'WHAT ARE YA DOIN" IN THERE'

I have way to many stories.The second you open the door to greet me I know you.I know what kind of customer
I am dealing with.


Flooring is my specialty as well. God damn grandma sitting in her chair staring at me for the better part of a week.
 
2013-01-18 09:43:32 AM  

Your Average Witty Fark User: So now if I try to get their best price, I'm a shiatty client?

I generally only contact companies if they do something well. For example, last month my wife and I had the best waitress we've ever had in our lives. I made it a point to tell her, tip her accordingly, tell the manager, and I contacted the company directly. When something doesn't work out so well, I chalk it up to "shiat happens", and I move on. However, if I ever find my info on this site, you can be goddamned sure I'm going to burn the internet down in my attempt to slaughter the reputation of the asshole who's doing the same to me.


If i have already given you a written estimate, and you then ask for a "best" price, your basically calling me out like im overcharging you.

If i drop my price i look like i did.

When people ask me that, i never do.
 
2013-01-18 09:53:22 AM  

Alonjar: and the USPS will only pay out claims to the recipient, not the sender.


You got that backwards - only the sender can file a claim.
 
2013-01-18 10:03:29 AM  

RandyMarsh: BradleyUffner:
For me it's not an issue of trust. I like to watch them because they are doing something I don't know how to do. I might learn something, and it satisfies my curiosity.
We're contractors not teachers. If you want to learn something go to home depot.


Lol
 
2013-01-18 10:06:13 AM  

Alonjar: thats eBay/PayPal... they decided long ago that the shopper is always right and sellers can get farked.


Maybe things have changed, but I remember hearing that Paypal screwed BOTH sides. Which kinda pissed me off when I heard about it- I mean, if you're gonna say one side (buyer or seller) is always right, you might be wrong, but at least you're consistent. But to arbitrarily side with the buyer in some cases, and the seller in others is just... wrong.
 
2013-01-18 10:07:50 AM  

kittenfoo: Used to work with a lady whose husband was a very successful contractor. He LOVED building houses for doctors, because they just basically threw money at him and left him alone to do his thing. On the other hand, he hated building houses for engineers, because they were always up in his business either trying to "help" or asking endless questions about the work.


There's a great contractor I work with who calls me in for designs on some really high end homes sometimes. They usually meet with the owners and try to figure out what the owner wants, then I come in, design it for them and sign and seal it as the engineer. Well from what I understand, these guys rarely ever use a written contract. Their clientele (mostly doctors on the projects I've worked with them on) is such that a handshake deal is usually good enough and it all works out. When the project starts, the owners go on vacation or to their northern house for a few months and come back to a finished job.
 
2013-01-18 10:10:10 AM  

sxacho: It's easy. Don't do any work for anyone from New York or New Jersey. They expect to get cheated and they will cheat you first instead so as to be the cheater and not the cheatee.

/Florida generalizations are accurate generalizations


This generalization isn't even general enough. Don't do any kind of work for people from NY/NJ outside FL, either. They are low empathy and volatile.
 
2013-01-18 10:12:42 AM  

gadian: fark that. If I'm going to be home anyway, I'm going to be watching the contractor. At least whenever he/she/it is working in the same room. I'm not going to follow them around the house, but I'm not going to leave for their comfort, either.


I know! These "workmen" are poor, they might steal from us! This IS a gated community after all!
 
2013-01-18 10:23:40 AM  
Why does it have to be about nasty clients? Like Yelp and Angie's List, why not market the site as an outlet for businesses to also post favorable client reviews? Then contractors would be keener on transacting with reputable clients and everybody wins.
 
2013-01-18 10:34:32 AM  

SevenizGud: Oh yeah, grunt labor. I'd be delighted. Should I also tote the shingles onto the roof?


Every last bundle.
 
2013-01-18 10:36:54 AM  

Champion of the Sun: I've yet to meet a contractor that wasn't shady, nor a laborer who wasn't a lazy drunk. I've never understood how mechanics and lawyers get the worse reputation of the group.

I assume that all the craftsmen that aren't lazy good for nothing drunks work on the really expensive custom homes.


Damn right! They are laborers, its not like they are people. They are all drunks. Just like all mexicans are lazy, and black people steal. If we treated the hired help like human beings we could paint them with this big brush my condescending ass brought.
 
2013-01-18 10:40:57 AM  

pdieten: Jument: >> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).

For the same reason you wouldn't tolerate your boss standing there watching you work


While you're contracted to work for me I am your boss. You dont' like me watching you're fired.
 
2013-01-18 10:42:08 AM  

ReapTheChaos: Your Average Witty Fark User: So now if I try to get their best price, I'm a shiatty client?

Typically a contractor is going to give you his best price to begin with. It's not like a pawn shop where they start high and expect you to haggle them down.

If they give you a price and in turn you ask if they can do better, they will most likely have to make cuts in things like materials. Using cheaper materials just increases the likelihood that they will fail and then you will be badmouthing them on some site like Yelp claiming they do shoddy work when you're the one who demanded a lower price. It's like the old saying, you get what you pay for.


The guy i apprenticed under told me "you want quality, low price and great service, in reality you will only get two of those"
 
2013-01-18 10:44:45 AM  

sxacho: Smeggy Smurf: thecpt: Good. Now do it for architects.

I'm an architect and I approve of this.

/made plenty of money fixing what other "architects" did

Well, I'm an engineer and, uh... nevermind. You can see where this is going.


and I gotta build what you two come up with..

could you, the engineer, make sure the equipment you want will fit in the building, and/or could you, the architect, make the building big enough so the equipment the engineer needs can fit .. for pete's sake

/Hi, I'm Pete
//seen some crazy shiat
 
2013-01-18 10:46:17 AM  
tipping a

fusillade762: How much you want to bet 90% of the site becomes complaints about customers not tipping?


Why the fark would you tip a contractor? Seriously? Bring 'em a case of cold beer on fridays or whatever but tipping them? I've never heard of that, they're not a waiter.
 
2013-01-18 10:57:07 AM  

W.C.fields forever: calbert: oh and I can't wait for the days where audio and video recording equipment will be attached to the contractor/ worker and recording every minute that they're working in your house.

My brother (and his crew, and sometimes I) have been blamed for:

misplaced items that the homeowners think were stolen.

cracked tile in a unused 3rd floor bathroom when we've strictly been working in the basement.

oil stains on the driveway when we parked on the street.

stolen Netflix movies from the mailbox.

food missing from fridge.

TiVo, DVR, or any other household audio/video equipment tampered with.

bath towels used...

the list goes on and on. some people gots the crazy. but they also gots the money and are willing to pay someone to do the work.

I have seen people leave a dollar on the table,just to see if we will take it.All the change i find on the floor to the penny I leave on a table.

A helper took an orange once..There were 8 oranges when we left for work.Now theres 7.

As a flooring guy..By then numerous trades have been thru the house and they become trustworthy with the guys.


Been accused of stealing rings (found later in customers laundry), stealing money (customers teenage daughter ripped daddy off), pissing in a floor vent (never figured out who did that).

Working residential remodel sucks, mainly because of the customers.
 
2013-01-18 10:57:32 AM  

Red_Fox: tipping a fusillade762: How much you want to bet 90% of the site becomes complaints about customers not tipping?

Why the fark would you tip a contractor? Seriously? Bring 'em a case of cold beer on fridays or whatever but tipping them? I've never heard of that, they're not a waiter.


My wife and I just finished building what ended up being a rather large house (not trying to brag - I swear it wasn't that large on paper), so we took the tack of bringing the crews coffee & donuts at regular intervals, providing picnic tables and trash cans for them to lunch/break on, and providing good quality toilet paper for the port-a-john. We ended up with a 90% positive experience. But that 10% (3 crews out of the dozens involved) really left a bad taste. I'm still dealing with one of them (the HVAC team). They also insured that the last 15-20% of all crew's payments were deferred until after final completion and inspection by us and the builder we contracted to manage.

We have a list of crews for future reference, when we have the money for home projects, because there are many we'd use again in an instant regardless or the relative cost. But those 3 - sheesh. They hurt the reputations of others with their shenanigans.
 
2013-01-18 11:04:35 AM  

petec: could you, the engineer, make sure the equipment you want will fit in the building, and/or could you, the architect, make the building big enough so the equipment the engineer needs can fit .. for pete's sake

/Hi, I'm Pete
//seen some crazy shiat


You mean like having to drive a 30' piling under a house with 7' of headroom? Or driving 8" lag screws from an area too small to even reach your hand in? Or do you mean requiring a crane to set some precast planks where the only access is limited to one spot about 100 ft away?

Yeah, that's usually when I get called in to fix someone else's screw-up. But I never enjoy the easy jobs, and by that time the owner realizes you get what you pay for when it comes to design so that's alright with me.
 
2013-01-18 11:37:40 AM  

sxacho: petec: could you, the engineer, make sure the equipment you want will fit in the building, and/or could you, the architect, make the building big enough so the equipment the engineer needs can fit .. for pete's sake

/Hi, I'm Pete
//seen some crazy shiat

You mean like having to drive a 30' piling under a house with 7' of headroom? Or driving 8" lag screws from an area too small to even reach your hand in? Or do you mean requiring a crane to set some precast planks where the only access is limited to one spot about 100 ft away?

Yeah, that's usually when I get called in to fix someone else's screw-up. But I never enjoy the easy jobs, and by that time the owner realizes you get what you pay for when it comes to design so that's alright with me.


I do commercial/industrial HVAC..I get a engineer that wants a 5'x4' AC unit in the 6'x5' room the architect laid out, and then one of the two will complain that there isn't enough access space..go figure

/or we could all just complain here on Fark
 
2013-01-18 11:40:36 AM  

vudukungfu: As an upholsterer, I had a one legged client who had issues with his personal fart catcher.
I mad his seat and he biatched about it, and would not pay me.
So I visited him and asked what the problem was.
He was telling me all about his ass pain and I hoisted up his good leg and pulled the fart catcher out and said, "Well, then. Good day to you, sir", and left.

Bastard was on the floor rolling about screaming he would sue me.

Fark him.

I did a tuck and roll and buttons and head to head tacks and he was biatching about it?
Fark him, and would not assist again....

Dipshiat shouldn't have been napping his drunken ass on the tracks in the first place.
/or maybe it was not paying his track bets.
//It was RI, so either way.
///used it in a Chihuahua whelping box the nest week.


if you ever make anything from clear western red cedar, just let me know
 
2013-01-18 12:08:29 PM  
Problem is nowadays many a-hole customers truly believe "getting the best for your money" means "screwing over whoever you can." They aren't interested in a mutually agreeable transaction, because the only way they can walk away happy is by crapping on a contractor / sales rep / service industry worker / whoever.

I can't understand why people would be like this. Request a service, get the service you paid for, pay them, thank them. Seems easy.
 
2013-01-18 12:23:07 PM  

AgentBang: Problem is nowadays many a-hole customers truly believe "getting the best for your money" means "screwing over whoever you can." They aren't interested in a mutually agreeable transaction, because the only way they can walk away happy is by crapping on a contractor / sales rep / service industry worker / whoever.

I can't understand why people would be like this. Request a service, get the service you paid for, pay them, thank them. Seems easy.


I just sent a repeat invoice to a client who had recently (last week or so) just given me a check for a previous invoice. The problem was this check that he gave me was for work that I did over 7 months ago and he only cut the check after I showed up at his door, letting him know that DEP would soon come a'knockin unless I did my final certification for the job, which by the way would be another invoice after I sent it out (per the contract). So he wrote the check and all was well until the contractor called me up to let me know that the owner was all confused about the other invoice because he had just given me a check and this new one was for a totally different amount and for different work. So I sent him another copy (as he tends to "lose" invoices) explaining all this with dates, permit numbers, etc. and laying out how he had been not-paying me for 7 months earlier. He's an agreeable enough guy, nice house on the beach. More money than God. But if I remember correctly, he's a New Yorker.
 
2013-01-18 12:33:56 PM  

Red_Fox: While you're contracted to work for me I am your boss.


Wrong. 'Contracted to work for' isn't the same as 'Employed by'.
 
2013-01-18 12:51:53 PM  

Theory Of Null: The site name sounds very pornish.


27.media.tumblr.com

Approve
 
2013-01-18 01:24:14 PM  

inner ted: if you ever make anything from clear western red cedar, just let me know


I work in an office now and only work on unusual small items. Specializing in restoring antique musical instrument cases or building them from scratch.
Doing and antique fender mini tele case for a kid now that will be bullet proof when I'm done.

My Banjolyn case is a marvel. I cant walk down the street with it without being stopped. It's like a neon business card, so I have a vocation to retire on, at least.
 
2013-01-18 01:25:39 PM  
I'm pretty sure that this system exists for casinos to keep tabs of card counters and other undesirables.
 
2013-01-18 01:59:19 PM  

W.C.fields forever: Years ago,I installed a wood floor at this Korean gentlemans house.He ordered his wife to sit in that room.In her chair.Her arms folded.Staring.At lunch my helper and I grabbed our coolers sat in front of her.Staring at her.She left the room.She came back when we were finished with lunch,This went on for 3 days.Let us do our job....

Another time working up at Leisure World(siezure world) Changing carpet out.I close the door to take the door off..Mrs Costanza start screaming 'WHAT ARE YA DOIN" IN THERE'

I have way to many stories.The second you open the door to greet me I know you.I know what kind of customer
I am dealing with.


Dude! I think you just explained a really weird mystery of mine--one time the dishwasher needed to be repaired, and as soon as the guy showed up, my biological father called me and my brothers out and had us sit at the kitchen table. Didn't explain anything, just had us sit there. I bet he wanted us to watch the contractor for him and just didn't think it needed explaining (it's the sort of thing his mom would have done).

/...Which still isn't quite logical, but it makes more sense than 'randomly sit out here for no reason'.
 
2013-01-18 02:24:38 PM  

sno man: Jument: >> Posts complain of 'cheap-skates' and people who watch contractors while they work

What's wrong with watching your contractor? As long as you don't start stroking your wang, it seems reasonable to me. I've never done it myself but if the job was tricky or I was worried about the contractor's skillz I would watch him (or her, fap).

I'm reminded of the sign in a buddy's garage from a few years ago about his rates... $65 an hour, $75 if you want to watch, $85 if you want to help.
I'm a contractor, and I approve of this web site... I will never use it, but I approve of it.


I used to deal with a fix-it shop with a similar sign above the counter

$12/HR SHOP RATE LABOUR
$18/HR if you watch
$24/HR if you help
$36/HR if you laugh

/ Way back when $12/hr shop rate was reasonable
// Get off my lawn.
 
2013-01-18 02:29:22 PM  

freetomato: sxacho: It's easy. Don't do any work for anyone from New York or New Jersey. They expect to get cheated and they will cheat you first instead so as to be the cheater and not the cheatee.

/Florida generalizations are accurate generalizations

When I lived in CT I had a friend who was a chimney sweep, a pretty rare specialty. He went to Long Island and swept the Billy Joel/Christie Brinkley chimney. BJ laid low - welcomed him and disappeared. CB skulked suspicously, screeched at BJ from across the compound, and treated Paul like an indentured servant. He told me she was less beautiful afterward, if you can believe that.


YOU filthy, foul-mouthed slanderer!!! Take that back. That can NOT be! I CAN'T HEAR YOU! LALALALALALALALLALALALALLALALALALALALLALALALALALALLALALALALALALA.
 
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