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(Yahoo)   Seven-year-old boy writes letter to LEGO after losing his minifigure, gets awesome response   (games.yahoo.com ) divider line
    More: Cool, Lego, Mall of America, customer service representative, jays, Luka Apps  
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30729 clicks; posted to Main » on 09 Jan 2013 at 8:43 PM (3 years ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-01-10 01:24:52 AM  

pditty: So this is why I can't buy any injection molded plastic blocks for less than $50 (even after the patent expired). They're just giving them to kids!


For $60 you can get a 1000 piece set at Toys r us.
 
2013-01-10 01:48:28 AM  
Dear God

I lost my virginity and innocence to a slutty cheating tramp. My mom told me I should leave it at home that night but I took it out with me anyway. I promise if I could get a replacement virginity or innocence I will never take them with me again when I go see slutty cheating tramps.

kvinesknows
 
2013-01-10 02:17:52 AM  
You are being marketed to.
 
2013-01-10 02:38:55 AM  

TheRameres: CSB time...

My son managed to lose 2 out of 3 of the plastic cookies that came with his Count'n Crunch Cookie Monster. Knowing that the third one was on borrowed time, I emailed Playskool customer service to see if I could buy more. Within a day, I got a reply saying they were going to send us a replacement set for free. Ten business days later, got the package.

Completely agree that this kind of customer service goes a long way.

/just glad my son and I can now count to 3


ah ah ah...
 
2013-01-10 05:37:40 AM  
Lego was great during my childhood at home but more memorably I spent about 5 years worth of Saturday afternoons between the ages of 9 and 14 playing with the stuff at a friend's house. We used general Lego pieces to build these cars, usually vaguely resembling brick-shaped 60's model American sedans of about 8 inches in length, then let them go down his long and steeply downhill driveway. They'd inevitably crash off the drive about halfway down and split into a number of pieces, which we'd then rebuild and let them go again. Occasionally they'd make it the whole way down, hit the gutter and break into 50 pieces, which obviously required more rebuilding. Up and down the drive crashing and rebuilding for hours at a time.

It took us until age 15 to realise we had pretty much nothing in common other than our mutual amusement in Lego and we went our separate ways when we realised girls were probably more interesting than bits of plastic.

My point is the stuff is addictively fascinating and if you've got kids, get them some Lego. It keeps them off the streets and makes up for all sorts of other childhood deficiencies (my mate's mum died of cancer when he was 12 and I think our Lego afternoons were one part of a temporary distraction from the obvious resultant pain). Don't even bother getting them the expensive sets, just get a bunch of second hand assorted blocks and let imagination do its thing. Awesome product, and TFA just confirms it.
 
2013-01-10 06:33:36 AM  
Lego does something nice for a kid = OMG This is so awesome! Best company EVAR! [jizzmypants.jpg]

Justin Bieber does something nice for a kid = ZOMGWTFBBQ! Why do I have to keep hearing about this douche? Die, die, die!!11!1!

/derp
 
2013-01-10 06:40:26 AM  

Ebenator: Outlaw Thirds: They once phtocopied (or printed?) and mailed me a set of instructions for a set when I was a little kid, because I'd lost them (I was

You were what? WHAT? Don't you dare leave us hanging.


He accidentally
 
2013-01-10 07:21:25 AM  
SpiderQueenDemon:
I'm afraid future kid is getting their own Legos until they are old enough for these.

I've got mine separated by complexity so I can introduce them to our child gradually ;)

StoPPeRmobile:
pditty: So this is why I can't buy any injection molded plastic blocks for less than $50 (even after the patent expired). They're just giving them to kids!

For $60 you can get a 1000 piece set at Toys r us.


Wow, that's not bad, given that TRU normally overcharges for Lego.
 
2013-01-10 07:28:59 AM  
www.1000steine.com

This shiat goes under the LEGO name???

WHAT THE FARKING FARK HAPPENED???
 
2013-01-10 07:31:23 AM  

traylor: [www.1000steine.com image 690x506]

This shiat goes under the LEGO name???

WHAT THE FARKING FARK HAPPENED???


you need a brick remover

storage.technicbricks.com
 
2013-01-10 07:36:34 AM  
And this why a) Lego is awesome and b) i've spent a shait-load of money on their products.

/2 big boxes of legos and counting
 
2013-01-10 08:07:35 AM  

traylor: [www.1000steine.com image 690x506]

This shiat goes under the LEGO name???

WHAT THE FARKING FARK HAPPENED???


Yup it's Lego. My 8 year old got 4 of the Ninjago sets. That's what's in the picture. They have about 200 pieces per set. Christmas morning, 9am he has two of them put together.

After his brother or cousins smash them to smithers, he'll build anything else that every other kid with Lego does.

He's building, having fun then he'll use his imagination. Great stuff.
 
2013-01-10 08:31:36 AM  

Dougie AXP: Also in the entire recorded history of the company, not a single brick has ever failed under the pressure of dad's barefoot in the dark. Not once.

WORST. PAIN. FOR A MAN. EVAR


When I was younger I somehow I bloodied my knuckles on some Legos. I think I was trying to disassemble something I had made and the bricks were stuck together and I was forcing them apart and my hand slipped. I had nice round bloody marks on my knuckles from the connectors on the blocks. That hurt like an SOB
 
2013-01-10 08:37:11 AM  

rockymountainrider: Yup it's Lego. My 8 year old got 4 of the Ninjago sets. That's what's in the picture. They have about 200 pieces per set. Christmas morning, 9am he has two of them put together.


My wife said she got me this for christmas:

www.kollectobil.com

But she hid it...and now can't find it (I believe her, the house is a mess right now).

/has a 1 year old and a 3 year old, they are still in Duplo stage, though the 3 year old could go up a level.
 
2013-01-10 08:39:32 AM  

Anastacya: Damn, if I write them a letter I wonder if I can get any one of the medieval figurines? My mother never got them for me. I had to get "girlie" crap.

/grumbles


I kind of want to get them for you just because omg, look at your dogs face i just want flop his ears around.
 
2013-01-10 08:43:50 AM  

Jon iz teh kewl: traylor: [www.1000steine.com image 690x506]

This shiat goes under the LEGO name???

WHAT THE FARKING FARK HAPPENED???

you need a brick remover

[storage.technicbricks.com image 400x300]


A brick remover?! Do today's children not have teeth?!
 
2013-01-10 08:47:46 AM  

pudding7: That's how you do customer service, PR, and marketing all at the same time. Well done Lego.


And here I thought that you call the customer a loser, threaten to sell his pre-order on ebay, say you know all the all the people at IGN, and that the customer just got owned.

who knew?
 
2013-01-10 08:52:47 AM  
I wonder if this works in other contexts.

"Dear Emma Watson:

Hello.

My name is elvindeath and I haven't been seven years old for a while.

With all the free time I had on Christmas vacation, I spent a lot of time reading threads about you on Fark. They are really good.

My wife told me to stop staring at pictures on the computer at home but I kept doing it and now she won't give me any sexual relief.

I am really upset I have not gotten off in a while. My wife said to send you a email to see if perhaps you will stop by and play a game of sit and spin.

I promise I won't look at fark anymore if you can.

- elvindeath"
 
2013-01-10 09:05:45 AM  
l3.yimg.com

25.media.tumblr.com

SHE MATED!
 
2013-01-10 09:09:17 AM  
Legos are neat, but you pay 50-50 bucks for a tiny set that makes one specific thing.

Kids have no imagination any more.
 
2013-01-10 09:16:52 AM  

Thunderpipes: Legos are neat, but you pay 50-50 bucks for a tiny set that makes one specific thing.


No wonder you don't understand taxation.
 
2013-01-10 09:23:21 AM  

Thunderpipes: Legos are neat, but you pay 50-50 bucks for a tiny set that makes one specific thing.

Kids have no imagination any more.


The box is just a suggestion, you can make whatever you want with the pieces in a set...

Also, you can get this for about $25

ecx.images-amazon.com
Link

/need to buy this.
 
2013-01-10 09:37:37 AM  

abhorrent1: Lego does something nice for a kid = OMG This is so awesome! Best company EVAR! [jizzmypants.jpg]

Justin Bieber does something nice for a kid = ZOMGWTFBBQ! Why do I have to keep hearing about this douche? Die, die, die!!11!1!

/derp


well he did smoke dope just to make girls cut themselves
 
2013-01-10 09:39:38 AM  

elvindeath: I wonder if this works in other contexts.

"Dear Emma Watson:

Hello.

My name is elvindeath and I haven't been seven years old for a while.

With all the free time I had on Christmas vacation, I spent a lot of time reading threads about you on Fark. They are really good.

My wife told me to stop staring at pictures on the computer at home but I kept doing it and now she won't give me any sexual relief.

I am really upset I have not gotten off in a while. My wife said to send you a email to see if perhaps you will stop by and play a game of sit and spin.

I promise I won't look at fark anymore if you can.

- elvindeath"


Id give up Fark for that!
 
2013-01-10 10:11:42 AM  

traylor: [www.1000steine.com image 690x506]

This shiat goes under the LEGO name???

WHAT THE FARKING FARK HAPPENED???


You should see what they did with city / construction lego's. The Dump Trucks, Backhoes, Bulldozers are all beautiful and amazing. Lego's are just getting more awesome.

And yes, they still make and sell buckets with just the bricks in different colors.
 
2013-01-10 10:12:28 AM  
I have mentioned before, I work part time for a Lego store (Baybrook represent!)
It may be the most awesome company I have ever worked for. They will do everything they can (within reason) to make a customer happy... And they are just as awesome to their employees...

/the most imaginative sets I have seen are from kids who have bought multiple sets and made something completely new with them... so if you look at a set and say "kids don't get to use their imagination anymore", you have obviously lost yours...
 
2013-01-10 10:20:30 AM  
Lego is an awesome company!  Every experience I've had with their customer service has been over-the-top notch.   I have no problem investing a lot of money in buying their products, much to our 5 year old son's chagrin!

That's a company who understands consumers, and what a very small gesture can go a long way to customer loyalty, PR, and just being frickin' awesome!

/why yes, we have the entire Lego City collection, why do you ask?
 
2013-01-10 10:48:41 AM  

digitalrain: Some companies really go out of their way for kids. The year my youngest turned 10, he was
nuts about the THX trailers. He has Asperger's and tends to really hyper-focus on his interests.
At any rate, he really wanted a DVD of nothing but the THX trailers. Problem is, no such thing
existed.

I emailed the PR department at THX and explained the situation. A couple of days before my
son's birthday party, a box arrived from the good folks at THX. In it where 3 different DVDs of
the THX trailers, a birthday card with a handwritten note, and a squishy THX mechanic figure.

It made my son's birthday like you would not believe.


Very CSB, especially digging the THX chapter as I too would have loved to have all of those on DVD. I still pop in the Terminator 2 disc once in a while just to give my speakers a workout on that T-1000 style melting THX logo. The sound offect on it is stellar.
 
2013-01-10 11:10:29 AM  

Thunderpipes: Legos are neat, but you pay 50-50 bucks for a tiny set that makes one specific thing.

Kids have no imagination any more.


What the fark are you talking about? Do you even know? No, wait, you clearly don't. Here, let me explain:

There's a ton of pieces in the box and the only time they're really "tiny" is when they're the sub $12 sets. You can assemble the model presented, but those pieces are still the standard Lego. You can do with them whatever the fark you want. Lego has, does, and always will be able to go together in any configuration you want, limited only by your imagination (and the number of pieces in a set). if you can't imagine anything other than what's presented on the box then the problem is with you, not the set.
 
2013-01-10 11:24:45 AM  

Jizz Master Zero: Thunderpipes: Legos are neat, but you pay 50-50 bucks for a tiny set that makes one specific thing.

Kids have no imagination any more.

What the fark are you talking about? Do you even know? No, wait, you clearly don't. Here, let me explain:

There's a ton of pieces in the box and the only time they're really "tiny" is when they're the sub $12 sets. You can assemble the model presented, but those pieces are still the standard Lego. You can do with them whatever the fark you want. Lego has, does, and always will be able to go together in any configuration you want, limited only by your imagination (and the number of pieces in a set). if you can't imagine anything other than what's presented on the box then the problem is with you, not the set.


have plenty of them. You are wrong.
 
2013-01-10 11:29:22 AM  

Thunderpipes: Jizz Master Zero: Thunderpipes: Legos are neat, but you pay 50-50 bucks for a tiny set that makes one specific thing.

Kids have no imagination any more.

What the fark are you talking about? Do you even know? No, wait, you clearly don't. Here, let me explain:

There's a ton of pieces in the box and the only time they're really "tiny" is when they're the sub $12 sets. You can assemble the model presented, but those pieces are still the standard Lego. You can do with them whatever the fark you want. Lego has, does, and always will be able to go together in any configuration you want, limited only by your imagination (and the number of pieces in a set). if you can't imagine anything other than what's presented on the box then the problem is with you, not the set.

have plenty of them. You are wrong.



nope dude, you are wrong... I have tons of pictures on my phone from things my son has made, other kids who bring their "inventions" to the store to show off, projects done by other employees (one of our employees, who is scheduled to take the Master builder "test", made an AWESOME haunted mansion using pieces from the Architecture sets, all the monster fighter sets, and city sets (he said it took him two years to get enough roof pieces to make this massive mansion and village)...
Until then, I thought the Architecture series was really the only sets that could only be exactly what they are supposed to be.
You just have lost any bit of imagination...
 
2013-01-10 11:36:11 AM  

Thunderpipes: Legos are neat, but you pay 50-50 bucks for a tiny set that makes one specific thing.

Kids have no imagination any more.


It's not the kids that are lacking imagination, but you.
 
2013-01-10 11:50:54 AM  
vodka 2013-01-09 10:38:48 PM

Great marketing but most of the Legos today are only a hollow precasted one-size-fits-all shell of what they used to be. Nowadays they're just snap-together models with no possibility of creativity. This kit the kid had was no different. That is not Lego.


Lay off the vodka. While that might be true of the licensed sets to some degree, that is completely untrue of the line as a whole.

Please see the Lego flickr pool for more information/examples/etc.

/the plural of Lego is Lego or Lego bricks, not "Legos".
 
2013-01-10 11:52:47 AM  

Spektyr: /the plural of Lego is Lego or Lego bricks, not "Legos".


Legos legos legos legos legos legos
 
2013-01-10 11:59:51 AM  
They sent this child weapons!!

< insert bed-wetting liberal whargarble >
 
2013-01-10 12:53:43 PM  

digitalrain: Some companies really go out of their way for kids. The year my youngest turned 10, he was
nuts about the THX trailers. He has Asperger's and tends to really hyper-focus on his interests.
At any rate, he really wanted a DVD of nothing but the THX trailers. Problem is, no such thing
existed.

I emailed the PR department at THX and explained the situation. A couple of days before my
son's birthday party, a box arrived from the good folks at THX. In it where 3 different DVDs of
the THX trailers, a birthday card with a handwritten note, and a squishy THX mechanic figure.

It made my son's birthday like you would not believe.

These days, and for some time now, his big interest is weather. He wants to be a meteorologist
like nobody's business. I emailed all of our local news stations to see if they allowed any kind of
tours of the studio. About a week later I get an email from the chief meteorologist from WESH 2
in Orlando wanting to know when we could get up there for a 6pm newscast.

So that Friday, my husband, my mom, my son and I drove out to the station. They brought us
into the studio to watch the news being broadcast. My son got to sit up in the computer nest
with the tech who controls the cameras and about halfway through the broadcast, he got to sit
up in the Weather Center (off camera, but still there) with the meteorologist.

All of that was cool enough, but he had the tech leave up all of the weather graphics and the
green screen and after the news cast was over, he let my son do a run through of the weekend
weather report and 7-day forecast.

It was the coolest thing. Even though my son is only 11, nobody talked down to him. He and the
meteorologist talked weather, what he needed to do in school to become a meteorologist, all of
the different jobs available in the field, etc...

Here is my little guy (pardon the fuzzy pics - we only had my husband's cell with us and the
camera on it is crap):

[sphotos-b.xx.fbcdn.net image 640x480]

[sphotos-b.xx.fbcdn.net i ...


Loved that story! My son is ADHD and way into Greek, Norse and now Egyptian mythologies, but I don't know if writing the Cairo Board of Tourism is going to net me two free round-trip tickets to see the Great Pyramids of Giza. I do remember my cousin asking for help on her science project back in the day, and I asked her to write to one of the meteorologists in St. Louis for some insight. He sent her a 3/4" thick manila envelope of all sorts of weather-related science projects and background info on meteorology. Sometimes you just have to find the right person.

(On a personal CSB note, I got an email about Stan Lee coming to the St. Louis Comic Con this March, and was excited at the possibility of taking my oldest to see him - he remarked about getting Stan's autograph somewhere on his arm or leg and getting it tattooed (he's 9 but I'll give him points for nerd cool), but then found out it'd be a minimum $400 to get in the door to a) meet Stan and b) get the autograph in the first place, assuming that isn't an additional charge. I know you can't put a price on meeting a living legend, but that's a hefty price)

Also, the LEGO kit for that kid retails on Amazon for about $80 with shipping, so he must have scrimped and saved for a while. What his dad needs to do is encase the custom Jay minifigure that LEGO sent him in carbonite and hold on to it for 20 years. The eBay sale alone will pay for a semester of college at some point (if it survives the freezing process, that is).
 
2013-01-10 01:12:43 PM  

Sin_City_Superhero: Another damn liberal, asking corporate America for a handout. Stupid crotch-crab should've spent his Christmas money on bootstraps, so he'd have something to pull himself up by.


LEGO is Danish.
 
2013-01-10 01:16:22 PM  

spawn73: Sin_City_Superhero: Another damn liberal, asking corporate America for a handout. Stupid crotch-crab should've spent his Christmas money on bootstraps, so he'd have something to pull himself up by.

LEGO is Danish.


mmm.. danish tast soooo good.
 
2013-01-10 01:20:32 PM  

Wulfman: Ebenator: Outlaw Thirds: They once phtocopied (or printed?) and mailed me a set of instructions for a set when I was a little kid, because I'd lost them (I was

You were what? WHAT? Don't you dare leave us hanging.

He accidentally


The whole thing?
 
2013-01-10 01:30:22 PM  

digitalrain: Some companies really go out of their way for kids. The year my youngest turned 10, he was
nuts about the THX trailers. He has Asperger's and tends to really hyper-focus on his interests.
At any rate, he really wanted a DVD of nothing but the THX trailers. Problem is, no such thing
existed.

I emailed the PR department at THX and explained the situation. A couple of days before my
son's birthday party, a box arrived from the good folks at THX. In it where 3 different DVDs of
the THX trailers, a birthday card with a handwritten note, and a squishy THX mechanic figure.

It made my son's birthday like you would not believe.

These days, and for some time now, his big interest is weather. He wants to be a meteorologist
like nobody's business. I emailed all of our local news stations to see if they allowed any kind of
tours of the studio. About a week later I get an email from the chief meteorologist from WESH 2
in Orlando wanting to know when we could get up there for a 6pm newscast.

So that Friday, my husband, my mom, my son and I drove out to the station. They brought us
into the studio to watch the news being broadcast. My son got to sit up in the computer nest
with the tech who controls the cameras and about halfway through the broadcast, he got to sit
up in the Weather Center (off camera, but still there) with the meteorologist.

All of that was cool enough, but he had the tech leave up all of the weather graphics and the
green screen and after the news cast was over, he let my son do a run through of the weekend
weather report and 7-day forecast.

It was the coolest thing. Even though my son is only 11, nobody talked down to him. He and the
meteorologist talked weather, what he needed to do in school to become a meteorologist, all of
the different jobs available in the field, etc...

Here is my little guy (pardon the fuzzy pics - we only had my husband's cell with us and the
camera on it is crap):


Best CSB ever!!!!
 
2013-01-10 09:57:36 PM  
Thank you for this thread full of awesomeness and day-brightening!
 
2013-01-11 06:29:04 PM  

IronTechV1: Thank you for this thread full of awesomeness and day-brightening!


You're welcome.
 
2013-01-11 08:47:09 PM  

Thunderpipes: Jizz Master Zero: Thunderpipes: Legos are neat, but you pay 50-50 bucks for a tiny set that makes one specific thing.

Kids have no imagination any more.

What the fark are you talking about? Do you even know? No, wait, you clearly don't. Here, let me explain:

There's a ton of pieces in the box and the only time they're really "tiny" is when they're the sub $12 sets. You can assemble the model presented, but those pieces are still the standard Lego. You can do with them whatever the fark you want. Lego has, does, and always will be able to go together in any configuration you want, limited only by your imagination (and the number of pieces in a set). if you can't imagine anything other than what's presented on the box then the problem is with you, not the set.

have plenty of them. You are wrong.


Wow, thanks for that riveting analysis. I, too, have plenty of sets. I have no problem getting endless mileage out of them, even without combining and including the $10-$15 sets, so I'm failing to see my wrong-ocity. Again I say that if you can't do anything other that what's on the box, then the problem lies pretty much solely with you.
 
2013-01-11 09:33:39 PM  
Jesus, turned out worse than the gun threads.
 
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