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(The Consumerist)   Dear Consumerist: Walmart won't change the oil in my Fiat because it's not "in the book"   (consumerist.com) divider line 131
    More: Fail, Fiat, Wal-Mart  
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5754 clicks; posted to Business » on 04 Jan 2013 at 11:42 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-01-04 09:03:21 AM
They didn't have the proper parts to do the job. Did they really want to leave the car there for a couple days while they order the right oil filter?
 
2013-01-04 09:07:06 AM

ArkAngel: They didn't have the proper parts to do the job. Did they really want to leave the car there for a couple days while they order the right oil filter?


God forbid someone drive to another store, or learn to change their own.
 
2013-01-04 09:11:55 AM
My New Years resolution was to stop coming into Consumerist threads and calling the website a moldering heap of day-old shiat pandering to and frequented by self-absorbed morons and passive-aggressive halfwits. But I can already see I won't be keeping that one.
 
2013-01-04 09:24:43 AM
"I guess that's the last time I go there for an oil change," he tells Consumerist.

For normal people [i.e., people who aren't Consumerist readers (i.e., people who don't have personality disorders)], that would be the end of it. But this guy is a Consumerist reader, so you know what happens next.

There is no other web site on the internet that more perfectly encapsulates what is wrong with the human race than the Consumerist. It's worse than Yelp.
 
2013-01-04 09:53:46 AM
Man that guy really threw a shiat fiat.
 
2013-01-04 09:53:55 AM

ArkAngel: They didn't have the proper parts to do the job. Did they really want to leave the car there for a couple days while they order the right oil filter?


You can buy parts for this anywhere they take Fiat currency.
 
2013-01-04 09:59:50 AM
So the service manage should just declare by some sort of decree that his car is acceptable to work on without knowing the correct tools or oil filter?
 
2013-01-04 10:04:07 AM
I guess that's the last time I go there for an oil change," he tells Consumerist. "They're the most convenient place, but if they can't service a car that came out in late 2011, then I don't want them touching any of my other cars.

FTFM
 
2013-01-04 10:21:09 AM
Hipster douchebag, check
Walmart, check
Consumerist, check

yeah...this should be fun.
 
2013-01-04 10:29:27 AM
That's what he gets for not buying an all-American car, like a Dodge!
 
2013-01-04 11:07:51 AM
and politely ask them to look under "Chrysler Fiat 500″ - so as to minimize wasting everyone's time.

Don't bite the hand that feeds you, Consumerist. Don't do it.

Mr. Coffee Nerves: That's what he gets for not buying an all-American car, like a Dodge!


Shoulda went with Chrysler, but maybe you meant to tweak it a bit with Dodge.
 
2013-01-04 11:08:59 AM

ArkAngel: They didn't have the proper parts to do the job. Did they really want to leave the car there for a couple days while they order the right oil filter?


I overheard someone with a new (2012) jeep at Wal-Mart getting their oil changed. They also wanted the filter changed. Wal-Mart said, no we don't carry that one because it's an inline filter. So they were going to go to the auto parts store and buy a new one........
 
2013-01-04 11:10:00 AM
If the shop had attempted to do the oil change and botched it, what would've happened? Yep, another Consumerist article.
 
2013-01-04 11:12:26 AM
Read the article, yeah like most modern vehicles, it probably has an inline filter too.
The joke here is, you don't change it with every oil change. Not sure exactly what the service life is, but they are longer than the old type canister filters.
 
2013-01-04 11:44:15 AM
Fiat 500 -- I knew it!
 
2013-01-04 11:44:58 AM
Fix It Again Tony!
 
2013-01-04 11:46:34 AM
So Billy-Bob can't fix it.
Take it to Tony-Bob.
 
2013-01-04 11:49:42 AM
Take it to the dealership, you farkin' retread!
 
2013-01-04 11:54:57 AM

sigdiamond2000: There is no other web site on the internet that more perfectly encapsulates what is wrong with the human race than the Consumerist. It's worse than Yelp.


Someone's never heard of free republic! Lucky you!
 
2013-01-04 11:58:39 AM

HMS_Blinkin: sigdiamond2000: There is no other web site on the internet that more perfectly encapsulates what is wrong with the human race than the Consumerist. It's worse than Yelp.

Someone's never heard of free republic! Lucky you!


I find WND worse, but not by much.
 
2013-01-04 12:04:08 PM
The Fiat 500 uses an obscure enough oil filter that Walmart shops do not carry it, as they can not carry every filter that exists as that is not reasonable.

My car uses an obscure oil filter. You've probably never heard of it.
 
2013-01-04 12:04:08 PM
I worked at an oil change place last year, and someone brought in a Fiat 500. We couldn't do it either, and we told the guy he had to go to the dealer. He was pissed because it was an hour and a half drive to the nearest one.

People don't understand it takes time to develop aftermarket stuff for a brand new car.
 
2013-01-04 12:04:12 PM
Consumerist needs to insert some editorial oversight on their articles.

Articles that benefit the public/consumers by demonstrating a service/product defect that should be avoided = useful.

Articles where some whiny biatch just biatches about something they have no right to complain about = not useful

You know what happens to un-useful websites (other than Fark)? They die.
 
2013-01-04 12:04:15 PM
Why would you Vito Walmart in the first place? I don't want locktite on my damn oil plug
 
2013-01-04 12:13:36 PM

cefm: Articles where some whiny biatch just biatches about something they have no right to complain about = not useful


I wouldn't say that's true.  If there's enough of a community for extreme coupone rs to have their own show, then marginally less entitled people can have a website where they complain that Chipotle upcharging them for a side of guacamole is not significantly different than being caned in Singapore.
 
2013-01-04 12:14:33 PM

cefm: Consumerist needs to insert some editorial oversight on their articles.

Articles that benefit the public/consumers by demonstrating a service/product defect that should be avoided = useful.

Articles where some whiny biatch just biatches about something they have no right to complain about = not useful

You know what happens to un-useful websites (other than Fark)? They die.


Or phoenix their way back in a more hipster form like Ogrish.com
 
2013-01-04 12:15:03 PM
error 303: My car uses an obscure oil filter. You've probably never heard of it.

You're still filtering your oil? Psh.
 
2013-01-04 12:19:02 PM
www.waer.org

"You don't actually have to change the oil in a Fiat -- it leaks constantly, so you just add more"
 
2013-01-04 12:21:37 PM
Consumerist has really delved into nothing but whiney, biatchy people who just complain instead of trying to inform.

My old account was banned because I posted in too many posts about how the person sounded like they were just a stupid idiot, after a few of these I got a warning in a thread not to be abusive. I simply responded, "Even if they are being stupid idiots?" Account gone, won't miss it, site is tired and the place where fat white women and pasty mommas boys whine about not getting shiat for free.
 
2013-01-04 12:21:58 PM
The article goes on:

I then was furious and so I asked if they could babysit my 2 year old while I drive to another store, as I feel unsafe driving a car in need of an oil change with my son in it. THEY REFUSED! They claimed it wasn't part of their job. Well Mr. Walmart, you know what IS part of your job now? Feeling the wrath of the Consumerist!
 
2013-01-04 12:26:44 PM
You purchased a European car with non standard parts that has not enjoyed strong sales in America (and has only been around for a couple of years). You are surprised people who are not the dealer don't have the parts/don't want to touch it? Dumbass.
 
2013-01-04 12:27:27 PM
Pretty much most oil change places can't change the filter on my '98 Jetta VR6, because they apparently only order one filter every 6 months or something. General tip is that if you can't find the filter in the Walmart auto section or a Pep Boys, then pretty much no quick change joint will be able to service your vehicle properly. Either go to the dealer, go to a more full-service shop, or do it yourself.

Having worked as a mechanic for several years, and having dealt with enough people coming in minus a drain plug after visiting places like Walmart and Jiffy Lube for an oil change, I can honestly say it is well worth the hassle to just learn how to do it yourself.
 
2013-01-04 12:27:58 PM
We have to order a positive ground oil filter. Gonna cost you extra...
 
2013-01-04 12:28:07 PM

GlobalStrategic MapleSyrup Reserve: cefm: Consumerist needs to insert some editorial oversight on their articles.

Articles that benefit the public/consumers by demonstrating a service/product defect that should be avoided = useful.

Articles where some whiny biatch just biatches about something they have no right to complain about = not useful

You know what happens to un-useful websites (other than Fark)? They die.

Or phoenix their way back in a more hipster form like Ogrish.com


WTF?  I mean, it's obvious that I hadn't tried going to Ogrish in at least seven years, but I had no idea it became LiveLeak.  I learned something today.

Is rotten.com still a thing?

*checks*

Yep.  Now if you'll excuse me, I need to visit the bathroom.

/ugh
 
2013-01-04 12:34:50 PM

fuhfuhfuh: Having worked as a mechanic for several years, and having dealt with enough people coming in minus a drain plug after visiting places like Walmart and Jiffy Lube for an oil change, I can honestly say it is well worth the hassle to just learn how to do it yourself.


Two general comments for people. First off, if you're under warrant it might be worth it to take the car in for oil changes at a place that leaves a paper trail. That way if your engine explodes you have a paper trail of doing the upkeep on it. Now of course warranties can only be voided if the company can prove that you caused the failure, but never underestimate the ability of some scumbag service manager to give to make the warrant claim harder than it has to be.

Secondly, if you plan on reselling the car after only owning it for a shorter period of time, consider a service plan from the car manufacturer (you pay them a flat yearly rate for the oil changes, fluid changes, lube jobs, etc). While it often is cheaper to be doing itself,the boost in resale you get via the paper trail/being able to say all service was manufacturer approved can exceed your savings from doing it at home. Especially depending on what you value your time at. Whereas if you plan on driving the car until pieces of the frame fall off, might as well do it at home since you'll remove most of the resale value via mileage anyway.

/not that you're wrong to say avoid Jiffy Lube and Walmart, but just for other farkers
 
2013-01-04 12:35:47 PM

I Said: The article goes on:

I then was furious and so I asked if they could babysit my 2 year old while I drive to another store, as I feel unsafe driving a car in need of an oil change with my son in it. THEY REFUSED! They claimed it wasn't part of their job. Well Mr. Walmart, you know what IS part of your job now? Feeling the wrath of the Consumerist!


Oh good Lord. What did he think, it was going to catch on fire if it got to 3001 miles?
 
2013-01-04 12:39:02 PM
I wouldn't trust Wal-Mart to change the oil on my lawn mower.
 
2013-01-04 12:46:35 PM
They refused to replace a tire on my F150 cause it was not the same size that showed on the "date of birth" sticker.
It was smaller.
 
2013-01-04 12:47:29 PM

I Said: as I feel unsafe driving a car in need of an oil change

(quote from article)

farking really?
Modern synthetic oil lasts up to 20k miles before needing to be changed.
If you are changing every 3,000 still you are wasting more money than taxes will "go up"
 
2013-01-04 12:52:20 PM

Tax Boy: [www.waer.org image 663x772]

Ray: "You don't actually have to change the oil in a Fiat -- it leaks constantly, so you just add more"

Tom: HA! HA! HA! HA! HA! HA! HA! HA! HA! HA! HA! HA! HA! HA! HA! HA! (inhale) HA! HA! HA! HA! HA! HA! HA! HA! HA! HA! HA! HA! HA! HA! HA!


Fixed
 
2013-01-04 12:52:21 PM

sigdiamond2000: "I guess that's the last time I go there for an oil change," he tells Consumerist.

For normal people [i.e., people who aren't Consumerist readers (i.e., people who don't have personality disorders)], that would be the end of it. But this guy is a Consumerist reader, so you know what happens next.

There is no other web site on the internet that more perfectly encapsulates what is wrong with the human race than the Consumerist. It's worse than Yelp.


I love Yelp - but goddamn do people use it to biatch about completely irrelevant crap.

I did the worst thing imaginable - I went to see what Yelp had to say about establishments that I already actually liked - and came away with a degree of contempt for my fellow man that I have yet to shake.

One woman complained about how relatively amateurish the level of play was at the local roller derby, evidently she was accustomed to a certain caliber of 'women in fishnets hitting eachother with their asses in a venue that serves beer and nachos', and our particular team just couldn't rise to her satisfaction. I could have understood that, I guess, but she finished her whining with a note that she managed to hook up with another bored spectator after the event. Now, to my mind an evening out that culminates with unplanned nookie is A GOOD NIGHT OUT AND IS NOT TO BE RATED WITH A SINGLE STAR.
 
2013-01-04 01:04:32 PM

Pocket Ninja: My New Years resolution was to stop coming into Consumerist threads and calling the website a moldering heap of day-old shiat pandering to and frequented by self-absorbed morons and passive-aggressive halfwits. But I can already see I won't be keeping that one.


You'd have better luck making a resolution to get fit and then getting a new gym membership this month
 
2013-01-04 01:08:48 PM
It's probably not just a customer service issue either. I'm sure if they had serviced it, something happened to the vehicle during or after that could in anyway point back to the service, their insurance wouldn't cover them either.

Of course it's far to difficult for a big box to fill the employees in on these reasons so they can adequately explain that to the customer.
 
2013-01-04 01:09:52 PM
Gotta hand it to WallyWorld here. They did the right thing, even if it is a simple task such as an oil and filter change.

After all you wouldn't go to a gynecologist for a toothache would you?
 
2013-01-04 01:18:23 PM
1. You bought a Fiat
2. You went to Wal-Mart to service your Fiat.

You absolutely deserve to be inconvenienced.
 
2013-01-04 01:26:23 PM

lobtraun: Why would you Vito Walmart in the first place? I don't want locktite on my damn oil plug


CSB, but I'm too hip to tell it.
 
2013-01-04 01:27:24 PM

scottydoesntknow: Man that guy really threw a shiat fiat.


That's funny right thar.
 
2013-01-04 01:29:49 PM
What a Fiat 500 may look like:

media5.starkinsider.com
 
hej
2013-01-04 01:35:20 PM

ArkAngel: They didn't have the proper parts to do the job. Did they really want to leave the car there for a couple days while they order the right oil filter?


CSB, I once worked at a Jiffy Lube where I got in trouble for changing the oil on a Porche* that a customer came in with and brought their own oil filter. Since we didn't carry the filters for them, it was assumed that the cars were too "special" for us to work on.

* No idea why they trusted us with their car. I know I wouldn't, having worked there.
 
2013-01-04 01:38:48 PM
Who changes the oil on sieve?
 
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