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(The Consumerist)   Complain on Twitter about your back ordered A/C unit. The store managers go "Above and Beyond", deliver your A/C unit after work. What do you do now? Write the Consumerist to whine about feeling guilty about the situation, of course   (consumerist.com) divider line 20
    More: Asinine, store manager, British thermal units  
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1953 clicks; posted to Business » on 28 Dec 2012 at 10:02 AM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



20 Comments   (+0 »)
   
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2012-12-28 10:07:04 AM  
Nice of the managers, by they probably should have sent regular delivery guys the next day or something. And no, don't feel guilty, fire off another tweet to corporate about the two managers that spent their time/gas etc to get you the a/c unit
 
2012-12-28 10:07:23 AM  
Because the end of December vs mid-January is such a crucial delay for installing A/C here in the northern half of North America. Twatters, all of them.
 
2012-12-28 10:46:19 AM  
A+ reading comprehension, subby: this happened to a writer at The Awl and Consumerist just stole, uh, "aggregated" it.
 
2012-12-28 10:57:54 AM  

fraisinette: A+ reading comprehension, subby: this happened to a writer at The Awl and Consumerist just stole, uh, "aggregated" it.


And how many greens do you have today? I was more concerned about my awkward wording of the headline, but hell, a green is a green.

/subby
 
2012-12-28 11:34:25 AM  
Seriously, who actually reads that whiny drivel?
 
2012-12-28 11:39:39 AM  
No more Consumerist links.
 
2012-12-28 01:11:05 PM  
Fark The farking Consumerist and their whiney self absorbed farking selves.
Lubeless in the ass.
Then greenlight their farking whiney farkign complaint.
Is this what all farking New Yorkers sound like?
Bunch of whiney ass butthurt farks who even when they get service abocve and beyond, they have to biatch about their worthless, biatchy self absorbed selves?
 
2012-12-28 01:24:40 PM  
swaniefrmreddeer: And how many greens do you have today?

Fixed
 
2012-12-28 02:32:59 PM  
Oh snap. Yeah, I let TF expire in 2010 and then forgot I had an account.
 
2012-12-28 03:06:39 PM  
Can we not post consumertadist links next year?
 
2012-12-28 11:09:49 PM  
Wow...it actually says that. Consumerist is mad at a company for making a customer feel guilty about getting too good a customer service experience.

I know that whoever runs Consumerist is occasionally appalled at the lurching entitlement monster they created, but this is actually pretty impressive.
 
2012-12-28 11:47:42 PM  

swaniefrmreddeer: fraisinette: A+ reading comprehension, subby: this happened to a writer at The Awl and Consumerist just stole, uh, "aggregated" it.

And how many greens do you have today? I was more concerned about my awkward wording of the headline, but hell, a green is a green.

/subby


do you actually take worth in how many "articles" you get greenlighted on a freaking website that have nothing to do with you?

my god your life must REALLY suck bawls.
 
2012-12-28 11:47:55 PM  
Wow, those persons in the Bronx really want some air conditioners right about now.
Link

Seriously, it was probably a heat pump unit which has some of the capacity of the AC and reverses itself to provide heat. Or vise-versa.
/angryaboutac
 
2012-12-28 11:54:53 PM  
Another point:

So someone has a jorb back at corporate HQ to monitor SM for dis-satisied customers and dispatch managers? Wow, sign me up for a jorb which relates to dispatching managers of HD to disaster areas.
 
2012-12-29 12:10:46 AM  

ski9600: Another point:

So someone has a jorb back at corporate HQ to monitor SM for dis-satisied customers and dispatch managers? Wow, sign me up for a jorb which relates to dispatching managers of HD to disaster areas.


/arrrgh, had to talk a manager through using the fedex.com tracking feature after he asked where the rest of his shipment was today and he finally had to be troubled to go to his smrt phone and tell me the tracking number that they had already sent via e-mail seven farking days ago today. I told him, "here, you click this tiny rectangular box thingy next to your master tracking number and you see the detail for all five boxes in the shipment."
/ he thought I stole the other two boxes or some shiat.! I'm shipping and receiving, I don't steal shiat. I phoned you to be polite and let you know you had some stuff here you needed to pick up as a courtesy since you usually don't get stuff in receiving. I won't do that next time.
//he asked why the other two boxes shipping from China to the USA weren't delivered with the three that came in today.
///I answered "that's logistics!"
 
2012-12-29 01:10:31 AM  

BumpInTheNight: Because the end of December vs mid-January is such a crucial delay for installing A/C here in the northern half of North America. Twatters, all of them.


ski9600: Wow, those persons in the Bronx really want some air conditioners right about now.


If you look at the date on the tweet or review the source article that Consumerist is paraphrasing from, this happened back around May 18th. The woman writing about it on TheAwl.com just happened to write about it this week. Probably kept it around to hand in that easy week between Xmas and New Year's
 
2012-12-29 02:08:58 AM  
First of all, this is ridiculous. If I want a new A/C I'll research it, find a vendor and make sure we agree on price and delivery terms including when the fark I get it.

Secondly, Twitter is NOT the right way to register a complaint. E-mail them or better yet pick up the farking phone.

But this part:

Close to 11 p.m., the buzzer rang,

really does get me.

If you're my friend you can knock on my door after 10 PM without prior notice. If you're a business, you'd damn well better call in advance if you're going to knock on my door after 7 PM.
 
2012-12-29 08:21:54 PM  
Dear Consumerist:

I approach the free market with an entitled sense of superiority and the greedy sausage-fingers of an obese nine-year-old. Furthermore, I possess little understanding of impulse control or good judgement. In an unrelated incident, I have gotten myself into a pickle of some sort, and I want you to please sway public opinion to get me exactly what I want, right farking now regardless of if I deserve it or not. Because I want it. Now now now now.

Sincerely,

Everyone Who Has Ever Written To Consumerist
 
2012-12-29 08:26:40 PM  
Lindsay Robertson, please shoot yourself you socially-inept, whiny coont. You're all for making a fuss, but when you get called on it, you wither like a pants-wetting coward and go crying to the internet to make you feel better for being a selfish biatch. Enjoy your air conditioner. I'm sure twenty bucks more than made up for the angry lecture those store managers got from someone in the corporate office, and the misery they felt carrying your shiat in at 11 p.m. on a Friday.
 
2012-12-30 12:34:26 AM  
I think this story says something disgraceful about how Home Depot treats its store managers.
 
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