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(Gizmodo)   What FedEx giveth, UPS taketh away   (gizmodo.com) divider line 110
    More: Asinine, FedEx, ipad mini, iPads, KHOU  
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19076 clicks; posted to Main » on 21 Dec 2012 at 9:49 AM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-12-21 11:12:27 AM  
The reason it was pulled is because it was a racist video. The robber should have been white. Case in point is all the ads for security of your house and your private information always shows a white guy doing the nasty deed.
 
2012-12-21 11:38:26 AM  

stevenrushing: My neighbors are weird. $15 hoe, gone. $500 iPad delivered early, sits there over the weekend. $25 axe, gone. $150 weed whacker and $115 edger, leans against my fence year round. I don't get them.

/have it on video
//not worth my time so far - they seem nice otherwise


So your neighbors... are they, uh, landscapers?
 
2012-12-21 11:50:36 AM  
Video link here:

http://www.liveleak.com/view?i=455_1356065438
 
rpm
2012-12-21 11:59:30 AM  

Bruce the Deuce: dv-ous: Bruce the Deuce: My FedEx guy made me sign for mine.

Depends on the sender. If they specify an insurance value over $500, you have to have a signature, but shipping costs more. If not, they can waive the signature.

Ultimately, it's the shipper's discretion, not the driver's.

Note to self; have shipper specify signature delivery on shiat I don't want stolen.


That doesn't mean shiat. We've had stuff marked for signature dropped off at the front door.
 
2012-12-21 12:03:21 PM  

stevenrushing: My neighbors are weird. $15 hoe, gone. $500 iPad delivered early, sits there over the weekend. $25 axe, gone. $150 weed whacker and $115 edger, leans against my fence year round. I don't get them.

/have it on video
//not worth my time so far - they seem nice otherwise


And they have an axe.
 
2012-12-21 12:06:33 PM  
Meh, I have everything i order whether $3 or $2000 delivered to my office. It comes, receptionist signs for it, then the clerk delivers it to my desk or locks it in a closet if I am not at work and calls me to let me know i had a shipment.
 
2012-12-21 12:07:38 PM  

Incog_Neeto: UPS on the other hand, they would not deliver and say it was delivered, deliver to a neighbor house and not get a signature, say they got a signature but be unable to produce one. Deliver it to a business down the street, deliever it to an empty log.


It's spelled "UPS" but it's pronounced "oops".
 
2012-12-21 12:09:46 PM  

drsewell: UPS has "lost" two of our packages so far this week. The funny thing is that one of the packages was a camera system to prevent us "losing" things like this.


XBIT.jpg

Yo Dawg, I heard you liked security cameras to keep your packages from getting stolen, so you ordered a security camera in a package, which...
 
2012-12-21 12:20:21 PM  

dv-ous: Bruce the Deuce: My FedEx guy made me sign for mine.

Depends on the sender. If they specify an insurance value over $500, you have to have a signature, but shipping costs more. If not, they can waive the signature.

Ultimately, it's the shipper's discretion, not the driver's.


Actually, it is at the driver's discretion. I had some items I needed for a training that were shipped to me for Saturday delivery, and even though my work specified that no signature was required because the item was time sensitive, the driver too it upon himself to ask for a signature despite the fact that I was checking the door constantly that morning so it would for be left alone for long.

Because the driver decided to do this, and because he also came while I was in the shiatter, I had to reschedule a flight and spend an extra $200 of my company's money. I also live in a nice apartment with an interior hallway, and nothing has ever been stolen from any of the remnants. My office took a calculated risk in doing it without a signature because it would have been a bigger issue for me to get it late, and the stupid driver farked it all up by being overly cautious.
 
2012-12-21 12:22:03 PM  
FWIW, that might have been a fake UPS driver. There have been a couple of "UPS Drivers" spotted walking around neighborhoods here with neither package nor truck in sight. The assumption is that they're thieves scouting for packages on doorsteps.
 
2012-12-21 12:23:30 PM  
This was UPS by the way. For some reason, their ground drivers are great, but their overnight guys suck balls. The next week, I had another one if their guys deliver me an item on Saturday morning, and then drop it off in another building with a different street address, which was only printed in 2 foot high numbers as you walk in the door.
 
2012-12-21 12:28:36 PM  

Bruce the Deuce: dv-ous: Bruce the Deuce: My FedEx guy made me sign for mine.

Depends on the sender. If they specify an insurance value over $500, you have to have a signature, but shipping costs more. If not, they can waive the signature.

Ultimately, it's the shipper's discretion, not the driver's.

Note to self; have shipper specify signature delivery on shiat I don't want stolen.


That doesn't always work either. Sent a laptop to my sister via FedEx, signature required specified & paid for. Driver still left it on the porch of a house one street over. We know this because the driver came by my sister's house later & admitted the mistake but said there was nothing she could do.

Laptop disappeared; no surprise there. The surprise came when her supervisor faked my sister's signature rather than just fess up to his driver's already-admitted mistake & reimburse me.

I eventually got it replaced, but it was a hassle. Closed all my FedEx biz accounts right then. doubt they'll notice my measly $10-20K/yr. (now going to USPS or UPS) but I guess that's the point.
 
2012-12-21 12:32:17 PM  
We used to ship UPS at work, but they became too stupid to work with. The straw that broke the camel's back was we had shipped out a safe, which by all means you should be able to just slap a UPS label on and send it away as IT'S A SAFE, but came back really busted. They claimed improper packaging, which was not the case, and our rep refused to succumb to logic. So we ship Fedex now. There was some other stupidity afoot with them, but I can't remember as most of this was before I started here.

As far as other comments, yes, signature requirement is up to the discretion of the shipper. Yes Fedex does lose stuff on occasion, but it's nowhere near as bad as USPS. Their delivery confirmation service has gotten much better, but I can't even count the times an item has been "delivered" that definitely wasn't.
 
hej
2012-12-21 12:47:40 PM  

jtown: FWIW, that might have been a fake UPS driver. There have been a couple of "UPS Drivers" spotted walking around neighborhoods here with neither package nor truck in sight. The assumption is that they're thieves scouting for packages on doorsteps.


Tfa says the guy was fired.
 
2012-12-21 12:50:04 PM  
I hate this time of year. People here at work are not supposed to get personal items sent here. Yet so far Ive had a canoe sitting on my loading dock for over a week that is for a "John" with no last name on the slip. And that is common for things to be shipped here without a last name. One guy got all pissy at us because the power wheels he ordered for his kids were outside for 2 days because we had no room to store them and told them they had to be picked up that day. His even called his boss and my boss to get them involved and it backfired on him. Effing personal shiat at work.
 
2012-12-21 12:50:14 PM  
Vimeo user alversae has posted a video which shows a UPS delivery guy wander up to the front of his house and steal his daughter's Christmas present

What kind of sick guy steals from his daughter. Also, what kind of sick guy films someone else's porch.
 
2012-12-21 01:03:52 PM  
A truism used to be you never saw an overweight UPS driver.

Now they're overweight and petty thieves?
 
2012-12-21 01:14:54 PM  
I wonder if the Teamster's will get him his job back. I saw it happen first hand at Airborne Express. Dude was caught on camera stealing, union defended and won with the defense of "he wasn't informed he was on camera."
 
2012-12-21 01:15:37 PM  
wow....i used the apostrophe poorly.
 
2012-12-21 01:18:37 PM  

Walker: Endive Wombat: This is one of the reasons why almost everything that I order, it is sent to my office.

Me too bro. My neighbors steal everything. They even stole a pair of pants left at my door that I ordered from The Gap.


You ordered pants from The Gap?

Let geuss, couldn't wait around for 26 minutes because you had to get to the gym?
 
2012-12-21 01:39:27 PM  
That is awesome. I have a relative who put one of those cams up after a package went missing. Never happened again. Of course it was insured so no biggie.

I could send stuff to my office, but then then it actually takes a day or so longer. And I don't feel like carrying boxes out.
I think the best secure solution is: I have packages sent to the USPS branch that is 24/7 near me. Keep a small PO box for dirt cheap and they take packages from FedEx & UPS, then put them in lockers and put the key in your box. My sig is on file, so that is all set too. Really a good system and never had an issue. Of course not all PO's are equal and your mileage may vary.
 
2012-12-21 01:42:38 PM  

Your Black Muslim Credit Union: That is awesome. I have a relative who put one of those cams up after a package went missing. Never happened again. Of course it was insured so no biggie.

I could send stuff to my office, but then then it actually takes a day or so longer. And I don't feel like carrying boxes out.
I think the best secure solution is: I have packages sent to the USPS branch that is 24/7 near me. Keep a small PO box for dirt cheap and they take packages from FedEx & UPS, then put them in lockers and put the key in your box. My sig is on file, so that is all set too. Really a good system and never had an issue. Of course not all PO's are equal and your mileage may vary.


UPS will only accept shipments to a valid street address. We do not deliver to P.O. Boxes. If a shipper should use a P.O. Box address, the recipient´s telephone number must be included on the label. Your package that is addressed to a P.O. Box may be delayed, will not be covered by any UPS Service Guarantee, and will require an address correction charge. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.

hm?
 
2012-12-21 01:49:02 PM  

willfullyobscure: johndalek: what can brown do for you today?

black people always be stealin stuff, amirite


He is brown, not black.
 
2012-12-21 01:49:27 PM  

Your Black Muslim Credit Union: That is awesome. I have a relative who put one of those cams up after a package went missing. Never happened again. Of course it was insured so no biggie.

I could send stuff to my office, but then then it actually takes a day or so longer. And I don't feel like carrying boxes out.
I think the best secure solution is: I have packages sent to the USPS branch that is 24/7 near me. Keep a small PO box for dirt cheap and they take packages from FedEx & UPS, then put them in lockers and put the key in your box. My sig is on file, so that is all set too. Really a good system and never had an issue. Of course not all PO's are equal and your mileage may vary.


Some services won't ship to PO boxes.
 
2012-12-21 01:56:29 PM  

Balchinian: Hmm....I have had 9 UPS deliveries and one FedEx delivery in the last 2 weeks. Guess which package looked like it had been run over. Hell, the FedEx guy was working out of a Budget Rental truck FFS, I am sure he had packages all over the back of that thing smashing into one another. I'm glad my item was not something breakable, but dread to think what happened to any Apple products that might have been in there.


This is typical of "peak" season. Due to the high volume FedEx (and I'm sure UPS) hires on temps and rents vehicles to use. I've seen a great ghetto FedEx where they taped a FedEx envelope to the sides of the van they rented for the season.

\\Disclaimer - I work for a FedEx company
 
2012-12-21 01:58:56 PM  
I'm sure he felt entitled to it. It's all a cultural misunderstanding and society is to blame.
 
2012-12-21 02:09:31 PM  
These are great for smaller packages and mail when you're away

ecx.images-amazon.com
Link
 
2012-12-21 02:14:27 PM  

lizyrd: Optimus Primate: I realize that not everyone has a nice, secure office to have packages delivered to - and I am quite sad for them. I have absolutely everything shipped to my office. A bonus is that my girlfriend works the front desk, so I get an instant I.M. as soon as it lands.

A friend in a nearby cubicle (he is a part-time DJ who orders tech gear all the time) INSISTS on shipping everything to his house, then he stresses ALL DAY LONG, constantly refreshing the tracking page and worrying about his sh*t getting stolen. He is extremely paranoid about shipping things to the office for no actual reason.

The fact that I don't have to work in a cubicle more than makes up for not getting packages at work. Don't feel sad for me.


To be clear, I have my very own corner office with amazing views of the Boca Ciega Bay here on St Pete Beach. If I look outside of my door though, I can see the sad cubicle dwellers like my friend.

/not a manager, either. The damn office sat empty for 6 months before someone (me) just asked "hey, if nobody is using that office, how about letting me have it". I made several enemies on that day.
 
2012-12-21 02:16:33 PM  

rikkidoxx: The reason it was pulled is because it was a racist video. The robber should have been white. Case in point is all the ads for security of your house and your private information always shows a white guy doing the nasty deed.


Racists video? Look everybody knows black people steal your stuff, white people use assault rifles to kill you kids. It is just the way it is.
 
2012-12-21 02:38:12 PM  

Farktastic: Having UPS deliver things to your office doesn't always work either. A few years ago I sent in a laptop to get fixed and on the way back it got lost in transit, found, lost at the local depot, found, and then according to UPS delivery was attempted around 9 pm for 5 days in a row. They absolutely refused to deliver it during business hours. I finally got the damn thing when I read the section of the criminal code to a UPS manager that outlines that failure to give an item back to an owner is considered theft and that I had a police friend who works in commercial crime who would be willing to come down and charge him.

I HATE HATE HATE UPS.


I like living 2 blocks from the UPS ground depot. I always log in as soon as I get the first tracking notice in my email and set the package to be held at the depot, which actually has pretty reasonable hours now (not the "between 6 and 6:30 pm on weekdays" bullshiat when I first moved here). It's easier to go over and pick everything up at once than stress about it. My office doesn't exactly stop me from having things delivered, but they passive-aggressively frown on it. "Oh, it's so much work, we have to track down everyone and notify them and keep all of the tracking numbers...." etc.
 
2012-12-21 02:56:54 PM  
It depends SO MUCH on where you live.  Where my parents are the UPS guy is AMAZING, the USPS guy is mediocre, and the Fedex guy is HORRIBLE.

Meanwhile, in my section of Philly, I don't trust the UPS guy to tie his farking shoes, the FedEx guy isn't much better, whereas my mailman is pretty much on the ball - though the rest of the USPS office... I pretty much have to tell people to ship to me using the Post Office, and they always react like if I told them to hand the package to a hobo, they'll get it to me eventually.
 
2012-12-21 02:59:49 PM  
My very first proper Camera I bought, also got stolen by a GDFPOSUPS driver.

I HATE UPS... I HATE THEM,I HATE THEM, I HATE THEM!!!!!! to the power of 10xMC^2
 
2012-12-21 03:02:18 PM  

Bruce the Deuce: My FedEx guy made me sign for mine.


As does ours. I think it's really based on the neighhood, plus there are some companies or sellers that require a signature.
 
2012-12-21 03:12:35 PM  
I typically have stuff shipped to work, but for the iPhone5, Apple and AT&T would only ship to the billing address for the credit card.  I actually took the day off so I could be home to receive the phone, and the delivery person still just left it on the porch.  They didn't knock or anything.  The only reason I knew it was delivered was because I was checking the tracking page periodically.

/cool story
 
2012-12-21 03:21:39 PM  

PerfectFusion: I typically have stuff shipped to work, but for the iPhone5, Apple and AT&T would only ship to the billing address for the credit card.  I actually took the day off so I could be home to receive the phone, and the delivery person still just left it on the porch.  They didn't knock or anything.  The only reason I knew it was delivered was because I was checking the tracking page periodically.

/cool story


I don't even have to do that. I have a dog that absolutely hates delivery trucks. If one is anywhere on this block, whether he's coming to our house or not, the dog goes apeshiat.

Offer does not apply to Schwan's man, or mailman. They're OK. Burglars are probably OK too, as long as they don't bring a box with them.
 
2012-12-21 03:25:55 PM  

endosymbiont: drsewell: UPS has "lost" two of our packages so far this week. The funny thing is that one of the packages was a camera system to prevent us "losing" things like this.

XBIT.jpg

Yo Dawg, I heard you liked security cameras to keep your packages from getting stolen, so you ordered a security camera in a package, which...


Yo Dawg, I heard to liked to post XZBIT references without pics in Fark threads, so I posted an XZBIT pic in your post.

bossip.files.wordpress.com
It pisses me off this video has been pulled. Liability is a b, I guess.
 
2012-12-21 03:28:48 PM  
I think the seasonal UPS guy (the extra driver they bring on for Christmas) stole my wallet off my desk here at work when I was in the other room. Impossible to prove though, just he was the only one to walk into the building that day, and he's been acting weird/avoiding me since.

I'm looking forward to the holidays being over and my regular UPS guy comes back, he's awesome.
 
2012-12-21 03:37:56 PM  

foxyshadis:
I like living 2 blocks from the UPS ground depot. I always log in as soon as I get the first tracking notice in my email and set the package to be held at the depot, which actually has pretty reasonable hours now (not the "between 6 and 6:30 pm on weekdays" bullshiat when I first moved here). It's easier to go over and pick everything up at once than stress about it. My office doesn't exactly stop me from having things delivered, but they passive-aggressively frown on it. "Oh, it's so much work, we have to track down everyone and notify them and keep all of the tracking numbers...." etc.


How do you get them to hold it before the first delivery attempt? Every time I try this they tell me they can't hold it until after they try to deliver it once.
 
2012-12-21 03:51:17 PM  
I"m going to start pooping in UPS, FedEx and leave them on my porch.
 
2012-12-21 03:57:18 PM  
Glad I regularly talk to both the UPS and Fedex guys for my area. I've had zero issues with delivery's since I've moved here. It also helps that I only live 5 blocks from the shop I work out of so the same guys also handle delivery for our parts, so I talk with them almost on a daily basis.
 
2012-12-21 04:02:38 PM  
Eh, it's all about where you live.

I have authorized UPS to always leave packages at my door without a signature. I've never had a problem.
 
2012-12-21 04:02:44 PM  
I have a CSB about dipshiat UPS.

Last June, there was a mistake made in management that resulted in me not getting a paycheck direct deposited to me. My manager acknowledged the error and had a check cut and overnighted to me via UPS, and got it out by their deadline.

Next day, it was supposed to arrive at 10:30 AM, never showed. Called at 12:30 and was told it was still on the truck, and the driver would have to swing back to deliver it. 7:30 evening rolls around and this time we're told no additional deliveries would be made, and that the driver had reported the envelope missing at 9:30 that morning, and admitting that I had been lied to deliberately. I needed the check for gas and groceries, so I was stuck, missed work, and there was no food in the house. Manager knows about the delay, is mad at UPS, and wires me some money from her account so I can at least get to work the next day and grab burgers.

Next day, a random stranger calls me on my cell, having found my paycheck laying on the side of the road. My number was printed on the stub and was not visible without opening the envelope. He turned it over to my family members in my apartment, but I have a feeling that if the amount had not been as much as it was, he would have walked off with it. Manager finds out about this and goes to blow a stack on UPS for all this BS. She even comp'ed me a day since it was her error that started this crazy BS.

I think I told this here on Fark before... what really is pathetic is UPS never copped to losing the package, an until the tracking number expired, it was listed as "On the truck awaiting delivery."
 
2012-12-21 04:03:43 PM  

BradleyUffner: How do you get them to hold it before the first delivery attempt? Every time I try this they tell me they can't hold it until after they try to deliver it once.


They're full of it. What you have to do is sign up for a free account on the website, then sign up for My Choice. You put your address in, and from then on anything that is sent to your address is emailed to you as soon as it's registered in their system, usually before it even ships. The email gives you the option to create an exception and send to a different address or the depot, from the very beginning.

FedEx has the same service, but I don't remember how you sign up right now.
 
2012-12-21 04:04:42 PM  

BradleyUffner: foxyshadis:
I like living 2 blocks from the UPS ground depot. I always log in as soon as I get the first tracking notice in my email and set the package to be held at the depot, which actually has pretty reasonable hours now (not the "between 6 and 6:30 pm on weekdays" bullshiat when I first moved here). It's easier to go over and pick everything up at once than stress about it. My office doesn't exactly stop me from having things delivered, but they passive-aggressively frown on it. "Oh, it's so much work, we have to track down everyone and notify them and keep all of the tracking numbers...." etc.

How do you get them to hold it before the first delivery attempt? Every time I try this they tell me they can't hold it until after they try to deliver it once.


You can do it through a UPS My Choice account (it's free).

Other options they give you: always allow them to deliver without a signature; similar to USPS they'll hold packages while you're on vacation and then try to deliver them when you return.
 
2012-12-21 04:51:16 PM  

buzzcut73: PerfectFusion: I typically have stuff shipped to work, but for the iPhone5, Apple and AT&T would only ship to the billing address for the credit card.  I actually took the day off so I could be home to receive the phone, and the delivery person still just left it on the porch.  They didn't knock or anything.  The only reason I knew it was delivered was because I was checking the tracking page periodically.

/cool story

I don't even have to do that. I have a dog that absolutely hates delivery trucks. If one is anywhere on this block, whether he's coming to our house or not, the dog goes apeshiat.

Offer does not apply to Schwan's man, or mailman. They're OK. Burglars are probably OK too, as long as they don't bring a box with them.


My dog is similar. "Hey buddy, take whatever you want, but don't you DARE leave anything on the porch!"
 
2012-12-21 05:52:01 PM  
Here in France there's actually a couple of delivery services that deliver packages to local businesses instead of the recipient's residence. I just recently bought myself a new computer off of the interwebs. I wasn't terribly thrilled about the idea of having it dropped off at my apartment building while I was at work (especially considering computer boxes usually have logos screaming "STEAL ME!!!" plastered all over), didn't want to wait in line to pick it up at the post office, and wasn't sure if I'd be able to have it delivered to the office, so I went with this "package relay" system.

When you pick that as a shipping option, they give you a list of local relay points that you can have the thing delivered to, usually neighborhoody, small-business type establishments like bodegas, dry cleaners, hardware stores, that sort of thing. So I had mine delivered to the bookstore a few blocks down the street. I got there, showed some ID, the clerk scans the package with a little PDA-type thing, signature, and I'm on my way in no more than 2 minutes more than if I'd walked directly home from the Métro station.

Seems like a pretty good system if you live in a reasonably-urbanized area. The delivery van driver only has to deliver to a predetermined few locations. The business owner gets a small fee for each package, often the recipient will buy something else while they're there, and at any rate they get that much more visibility among their primary market, which is to say the folks who live in the immediate area. The recipient knows that his package is out of the rain and away from the sticky fingers of the local ne'er-do-wells, and can pick the thing up at his convenience from a local business to where he might very well have been going anyway. Really not a bad system all around, and it doesn't hurt that it's often cheaper than delivery by UPS or the like.
 
2012-12-21 06:20:27 PM  

Robo Beat: When you pick that as a shipping option, they give you a list of local relay points that you can have the thing delivered to, usually neighborhoody, small-business type establishments like bodegas, dry cleaners, hardware stores, that sort of thing.


There's stuff like that here in the US. UPS Stores (formerly Mailboxes Etc.) provide a physical address that will accept and hold packages for you. I think you need to already be signed up with them for a regular fee (no idea how much that is though). Or depending on your preferences, they can hold it at the delivery depot or other locations (FedEx likes to use their FedEx Office-formerly Kinkos- for it).
 
2012-12-21 06:37:59 PM  

akula: Robo Beat: When you pick that as a shipping option, they give you a list of local relay points that you can have the thing delivered to, usually neighborhoody, small-business type establishments like bodegas, dry cleaners, hardware stores, that sort of thing.

There's stuff like that here in the US. UPS Stores (formerly Mailboxes Etc.) provide a physical address that will accept and hold packages for you. I think you need to already be signed up with them for a regular fee (no idea how much that is though). Or depending on your preferences, they can hold it at the delivery depot or other locations (FedEx likes to use their FedEx Office-formerly Kinkos- for it).



Very true, but a huge part of the advantage of this system is that you have delivery at places that you'd either be going to anyway for something else, or which are within close proximity to your place of residence. If you're going to the UPS store anyway for some other reason that's one thing, but if you're like a lot of people there's an awful big difference between having to drive across town to a FedEx/UPS store (or worse, 45 minutes out into the exurban wastes to the distribution hub), versus walking a block out of your way to swing by the corner store on the way home.

Plus, as I said, it's usually the least-expensive option.
 
2012-12-21 07:56:59 PM  

Teknowaffle: Optimus Primate:
I once shipped something to my office, a radioactive source for my nephews science fair project. Along the way the box got damaged a bit, and my name was scuffed off the label.

It was the second part of a shipment, and there was no identifying information like a packing list included because it was in the first box.

I knew about it when we got a company wide email asking "who was having radioactive material shipped to the workplace?"

I was no longer allowed to have packages shipped to the office.


I once ordered a fender, core support, and bumper from a scrapyard in the lower 48 for a restoration project and had them delivered to the office thinking I would get 3 separate, easy-to-handle items.

Not what happened. Apparently it was easier just to take a chop saw and cut the entire front end off of a Chevy Apache and throw it in the back of the UPS truck. To make things worse, our corporate reception is on the 10th floor, so not only did the delivery driver have to wedge the thing into the elevator to bring it up, I had to do the same to get the thing back out of the building.

Receptionist was NOT amused. I was perma-banned from ever getting anything bigger than a manila envelope delivered to the office.
 
2012-12-21 08:06:39 PM  
If they'd've shopped it through the Postal Service, it would've been safe, 'cuz no one ships anything valuable through the mail.
 
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