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(Business Insider)   McDonald's worker fired for: A) lateness. B) rudeness. C) generosity with McFlurry sprinkles   (businessinsider.com) divider line 90
    More: Asinine, Mcdonald, unfair dismissal, atonement, settled out of court  
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2820 clicks; posted to Business » on 20 Dec 2012 at 2:09 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-12-20 01:16:21 PM  
I work in food service. My bosses have all stressed to me that intentionally giving people extra food is ground for firing. True, the sprinkles probably cost McDonald's only a few cents, but it's more worried about maintaining a strict standard across all food products (they don't want people giving out free fries, burgers, etc...).
 
2012-12-20 01:50:24 PM  
For every sprinkle I find, I shall kill you!
 
2012-12-20 02:16:46 PM  
Ok, someone copypasta the airline olives in the salad story.

Small things build up over time for a company. It seems really nit-picky to fire someone for it, but if they were warned, then it's not about being fired over sprinkles, it's about being fired for not listening to your boss.
 
2012-12-20 02:36:49 PM  
www.xrayspx.com

Sprinkles Good, from what I understand.
 
2012-12-20 02:41:36 PM  

ArkAngel: I work in food service. My bosses have all stressed to me that intentionally giving people extra food is ground for firing. True, the sprinkles probably cost McDonald's only a few cents, but it's more worried about maintaining a strict standard across all food products (they don't want people giving out free fries, burgers, etc...).


But shorting them is still OK, right?
 
2012-12-20 02:43:10 PM  

ArkAngel: I work in food service. My bosses have all stressed to me that intentionally giving people extra food is ground for firing. True, the sprinkles probably cost McDonald's only a few cents, but it's more worried about maintaining a strict standard across all food products (they don't want people giving out free fries, burgers, etc...).


I used to work at a Subway. We would close the restaurant over Thanksgiving and Christmas, which generally meant any bread had to be thrown out. One year, one of my coworkers asked if he could take the bread home for his pigs or something. After being written up and giving a severe yelling at, I know never to do anything nice for anyone ever. Also was written up when we had a special 4 6-in. subs for $11. Anytime someone got 2 footlongs that cost over $11, I'd split it into 4 6-in. and give them the $11 price.
 
2012-12-20 02:44:06 PM  
The fired employee said "there is no standard of measurement" for sprinkles.

That's a lie McKitchen knows excatley how much of Item A, B, & C goes on said products.

They are friggen gensuis about that stuff.
 
2012-12-20 02:44:08 PM  

ArkAngel: I work in food service. My bosses have all stressed to me that intentionally giving people extra food is ground for firing. True, the sprinkles probably cost McDonald's only a few cents, but it's more worried about maintaining a strict standard across all food products (they don't want people giving out free fries, burgers, etc...).


You know, I usually say this as a joke, but you seriously need to find someplace better to work.
 
2012-12-20 02:51:08 PM  
I once worked in a drive thru when someone ordered two chocolate shakes, with chocolate chips.

The shake maker looked at me like i grew a second head and said "Whatchu mean, chocolate shake with chocolate chips?"

As I explained the concept of placing the chocolate chips IN the shake BEFORE mixing it, a manager come up and biatched me out because "We don't do that here." Never mind that I had transferred there from another store where it was perfectly reasonable to do just that, particularly since the lady had paid extra already. And of course the manager wanted me to just give them the chocolate shakes (which somehow got made without chips) but I made her give them a refund of the 80 cents or whatever it was for chips.

The craziest part is that the only other option that the manager gave was that she could have vanilaa shakes with chips. So she was willing to remake the shakes with vanilla (and throw away the plain chocolate ones) just to follow some rule that was only a rule at the private franchise because they were cheap asses.

They also had an ant problem in the wall behind the soda machine, but they got it sprayed twice a year so, "just don't let them get in the drinks".
 
2012-12-20 02:55:16 PM  
When I was 16 in 1994, I worked at Papa Johns. My job got threatened more than once for too much cheese or pepperonis. This is nothing new, that's how cooperate franchises role and keep shareholders happy.
 
2012-12-20 02:57:35 PM  

stuhayes2010: When I was 16 in 1994, I worked at Papa Johns. My job got threatened more than once for too much cheese or pepperonis. This is nothing new, that's how cooperate franchises role and keep shareholders happy.


They're trying to provide a consistently crappy product. You adding more crappy cheese and pepperoni does not help.
 
2012-12-20 03:02:10 PM  
Why can't they just charge the customer a little more for the extra topping? Jeez do I have to solve ALL the world's problems here??
 
2012-12-20 03:05:24 PM  

Keigh: I once worked in a drive thru when someone ordered two chocolate shakes, with chocolate chips.

 
The shake maker looked at me like i grew a second head and said "Whatchu mean, chocolate shake with chocolate chips?"
 
As I explained the concept of placing the chocolate chips IN the shake BEFORE mixing it, a manager come up and biatched me out because "We don't do that here." Never mind that I had transferred there from another store where it was perfectly reasonable to do just that, particularly since the lady had paid extra already. And of course the manager wanted me to just give them the chocolate shakes (which somehow got made without chips) but I made her give them a refund of the 80 cents or whatever it was for chips.
 
The craziest part is that the only other option that the manager gave was that she could have vanilaa shakes with chips. So she was willing to remake the shakes with vanilla (and throw away the plain chocolate ones) just to follow some rule that was only a rule at the private franchise because they were cheap asses.
 
They also had an ant problem in the wall behind the soda machine, but they got it sprayed twice a year so, "just don't let them get in the drinks".
 
This is a real conversation I had at a McDonald's several years ago:
 
"Hello, welcome to McDonald's. May I take your order?"
"Yes, I'd like a Sausage, Egg, and Cheese Bagel, please."
"I'm sorry. We don't have Sausage, Egg, and Cheese Bagels."
"What do you mean, you don't have Sausage, Egg, and Cheese Bagels?"
"We have Bacon, Egg, and Cheese Bagels and we have Steak, Egg, and Cheese Bagels. Or, if you like, you can get a Sausage, Egg, and Cheese Biscuit."
"This doesn't make any sense to me. Can I substitute sausage on a Bacon, Egg, and Cheese Bagel?"
"Would you like to add a sausage patty to a Bacon, Egg, and Cheese Bagel?"
"No, I just want to substitute, so I end up with a Sausage, Egg, and Cheese Bagel."
"But we don't have Sausage, Egg, and Cheese Bagels."
 
**pause**
 
"Sir?"
"Listen, you have sausage, right?"
"Yes."
"And you have egg."
"Yes."
"And you have cheese."
"Yes."
"Then why can't you put all that on a bagel for me?"
"Because we don't have Sausage, Egg, and Cheese Bagels."
 
2012-12-20 03:06:41 PM  
Not a big deal. Happens all the time.

I worked in a chain restaurant for a few years. You would get fired if you had an entree make it to the table before the salad. You would get fired if you took more than 4 tables at a time. Saw both happen more than once.

Can't follow simple instructions? Good luck keeping even an entry level job.
 
2012-12-20 03:06:44 PM  
img.photobucket.com
 
2012-12-20 03:07:10 PM  

Gordian Cipher: Keigh: I once worked in a drive thru when someone ordered two chocolate shakes, with chocolate chips.

The shake maker looked at me like i grew a second head and said "Whatchu mean, chocolate shake with chocolate chips?"

As I explained the concept of placing the chocolate chips IN the shake BEFORE mixing it, a manager come up and biatched me out because "We don't do that here." Never mind that I had transferred there from another store where it was perfectly reasonable to do just that, particularly since the lady had paid extra already. And of course the manager wanted me to just give them the chocolate shakes (which somehow got made without chips) but I made her give them a refund of the 80 cents or whatever it was for chips.

The craziest part is that the only other option that the manager gave was that she could have vanilaa shakes with chips. So she was willing to remake the shakes with vanilla (and throw away the plain chocolate ones) just to follow some rule that was only a rule at the private franchise because they were cheap asses.

They also had an ant problem in the wall behind the soda machine, but they got it sprayed twice a year so, "just don't let them get in the drinks".

This is a real conversation I had at a McDonald's several years ago:

"Hello, welcome to McDonald's. May I take your order?"
"Yes, I'd like a Sausage, Egg, and Cheese Bagel, please."
"I'm sorry. We don't have Sausage, Egg, and Cheese Bagels."
"What do you mean, you don't have Sausage, Egg, and Cheese Bagels?"
"We have Bacon, Egg, and Cheese Bagels and we have Steak, Egg, and Cheese Bagels. Or, if you like, you can get a Sausage, Egg, and Cheese Biscuit."
"This doesn't make any sense to me. Can I substitute sausage on a Bacon, Egg, and Cheese Bagel?"
"Would you like to add a sausage patty to a Bacon, Egg, and Cheese Bagel?"
"No, I just want to substitute, so I end up with a Sausage, Egg, and Cheese Bagel."
"But we don't have Sausage, Egg, and Cheese Bagels."

**pause**

" ...


Next time give him the Sausage, Egg and Cheese Bagel.
 
2012-12-20 03:15:36 PM  
If the button doesn't exist in front of them on the touch-screen, the item does not exist. "Make it nice" didn't have a button or an up-charge. Their inventory would have been off by a tenth of an ounce! The horrors!


/independent thought alarm went off.
//the second one that day.
 
2012-12-20 03:27:08 PM  

Gordian Cipher: "This doesn't make any sense to me. Can I substitute sausage on a Bacon, Egg, and Cheese Bagel?""Would you like to add a sausage patty to a Bacon, Egg, and Cheese Bagel?"


"Yes, and hold the bacon."
 
2012-12-20 03:40:34 PM  

ArkAngel: I work in food service. My bosses have all stressed to me that intentionally giving people extra food is ground for firing. True, the sprinkles probably cost McDonald's only a few cents, but it's more worried about maintaining a strict standard across all food products (they don't want people giving out free fries, burgers, etc...).


A few lifetimes ago, it was explained to me by my McDonald's manager that if I give an extra amount of scrambled eggs, or stuff more fries into the envelope than the measured scoop, etc., that the customer will always expect that amount from everyone at any McDonald's - and be disappointed (read: angered) when the standard serving was received.
 
2012-12-20 03:47:00 PM  

Gordian Cipher: Keigh: I once worked in a drive thru when someone ordered two chocolate shakes, with chocolate chips.

The shake maker looked at me like i grew a second head and said "Whatchu mean, chocolate shake with chocolate chips?"

As I explained the concept of placing the chocolate chips IN the shake BEFORE mixing it, a manager come up and biatched me out because "We don't do that here." Never mind that I had transferred there from another store where it was perfectly reasonable to do just that, particularly since the lady had paid extra already. And of course the manager wanted me to just give them the chocolate shakes (which somehow got made without chips) but I made her give them a refund of the 80 cents or whatever it was for chips.

The craziest part is that the only other option that the manager gave was that she could have vanilaa shakes with chips. So she was willing to remake the shakes with vanilla (and throw away the plain chocolate ones) just to follow some rule that was only a rule at the private franchise because they were cheap asses.

They also had an ant problem in the wall behind the soda machine, but they got it sprayed twice a year so, "just don't let them get in the drinks".

This is a real conversation I had at a McDonald's several years ago:

"Hello, welcome to McDonald's. May I take your order?"
"Yes, I'd like a Sausage, Egg, and Cheese Bagel, please."
"I'm sorry. We don't have Sausage, Egg, and Cheese Bagels."
"What do you mean, you don't have Sausage, Egg, and Cheese Bagels?"
"We have Bacon, Egg, and Cheese Bagels and we have Steak, Egg, and Cheese Bagels. Or, if you like, you can get a Sausage, Egg, and Cheese Biscuit."
"This doesn't make any sense to me. Can I substitute sausage on a Bacon, Egg, and Cheese Bagel?"
"Would you like to add a sausage patty to a Bacon, Egg, and Cheese Bagel?"
"No, I just want to substitute, so I end up with a Sausage, Egg, and Cheese Bagel."
"But we don't have Sausage, Egg, and Cheese Bagels."

**pause**

" ...


*sigh*

You went to a chain restaurant and expected a brand new menu item? The person behind the counter was not lying to you they literally could not ring up a substitution or a Sausage, Egg, and Cheese Bagel. It might seem retarded to you, but a chain fast food restaurant is designed so that decisions like that are not possible for their minimum wage staff to make. You order what is on the menu or you get nothing.
 
2012-12-20 03:50:48 PM  

Slaves2Darkness: You went to a chain restaurant and expected a brand new menu item? The person behind the counter was not lying to you they literally could not ring up a substitution or a Sausage, Egg, and Cheese Bagel. It might seem retarded to you, but a chain fast food restaurant is designed so that decisions like that are not possible for their minimum wage staff to make. You order what is on the menu or you get nothing.


I've had chain restaurants do similar for me before. The fact that I normally went to that one about twice a week at the time probably had something to do with it.

It was Taco Bell right after they introduced the $2 combo; I simply asked for a different chalupa than what the menu said. They filled my order with the different chalupa.
 
2012-12-20 03:51:00 PM  
titty sprinkles?
 
2012-12-20 03:53:51 PM  

Slaves2Darkness: Gordian Cipher: Keigh: I once worked in a drive thru when someone ordered two chocolate shakes, with chocolate chips.

The shake maker looked at me like i grew a second head and said "Whatchu mean, chocolate shake with chocolate chips?"

As I explained the concept of placing the chocolate chips IN the shake BEFORE mixing it, a manager come up and biatched me out because "We don't do that here." Never mind that I had transferred there from another store where it was perfectly reasonable to do just that, particularly since the lady had paid extra already. And of course the manager wanted me to just give them the chocolate shakes (which somehow got made without chips) but I made her give them a refund of the 80 cents or whatever it was for chips.

The craziest part is that the only other option that the manager gave was that she could have vanilaa shakes with chips. So she was willing to remake the shakes with vanilla (and throw away the plain chocolate ones) just to follow some rule that was only a rule at the private franchise because they were cheap asses.

They also had an ant problem in the wall behind the soda machine, but they got it sprayed twice a year so, "just don't let them get in the drinks".

This is a real conversation I had at a McDonald's several years ago:

"Hello, welcome to McDonald's. May I take your order?"
"Yes, I'd like a Sausage, Egg, and Cheese Bagel, please."
"I'm sorry. We don't have Sausage, Egg, and Cheese Bagels."
"What do you mean, you don't have Sausage, Egg, and Cheese Bagels?"
"We have Bacon, Egg, and Cheese Bagels and we have Steak, Egg, and Cheese Bagels. Or, if you like, you can get a Sausage, Egg, and Cheese Biscuit."
"This doesn't make any sense to me. Can I substitute sausage on a Bacon, Egg, and Cheese Bagel?"
"Would you like to add a sausage patty to a Bacon, Egg, and Cheese Bagel?"
"No, I just want to substitute, so I end up with a Sausage, Egg, and Cheese Bagel."
"But we don't have Sausage, Egg, and Cheese Bagels."

**pause* ...


I work at BK as a second job just to keep me out of the bars and trouble, work full time in IT at a school district(small catholic), and we will substitute in whatever you ask for if we of course have it. Once got a complaint that we did not have lobster! People are stupid.
 
2012-12-20 04:16:27 PM  

Another Government Employee: ArkAngel: I work in food service. My bosses have all stressed to me that intentionally giving people extra food is ground for firing. True, the sprinkles probably cost McDonald's only a few cents, but it's more worried about maintaining a strict standard across all food products (they don't want people giving out free fries, burgers, etc...).

But shorting them is still OK, right?


Intentionally shorting them is also grounds for firing.
 
2012-12-20 04:17:24 PM  
A machine wouldn't have done this.
 
2012-12-20 04:17:40 PM  

Bullseyed: Intentionally shorting them is also grounds for firing.


Sure it is.
 
2012-12-20 04:22:37 PM  

Gordian Cipher: This is a real conversation I had at a McDonald's several years ago:

"Hello, welcome to McDonald's. May I take your order?"
"Yes, I'd like a Sausage, Egg, and Cheese Bagel, please."
"I'm sorry. We don't have Sausage, Egg, and Cheese Bagels."
"What do you mean, you don't have Sausage, Egg, and Cheese Bagels?"
"We have Bacon, Egg, and Cheese Bagels and we have Steak, Egg, and Cheese Bagels. Or, if you like, you can get a Sausage, Egg, and Cheese Biscuit."
"This doesn't make any sense to me. Can I substitute sausage on a Bacon, Egg, and Cheese Bagel?"
"Would you like to add a sausage patty to a Bacon, Egg, and Cheese Bagel?"
"No, I just want to substitute, so I end up with a Sausage, Egg, and Cheese Bagel."
"But we don't have Sausage, Egg, and Cheese Bagels."


So what you're saying is you're proud of yourself for being such a cheap-ass that you wouldn't pay the $0.40 to add a sausage to the bacon egg and cheese bagel? Or that you were too stupid to figure it out?


Just because the car dealership has red cars and white cars doesn't mean you're entitled to demand some ridiculous shade of pink car.
 
2012-12-20 04:24:00 PM  

Slaves2Darkness: You went to a chain restaurant and expected a brand new menu item? The person behind the counter was not lying to you they literally could not ring up a substitution or a Sausage, Egg, and Cheese Bagel. It might seem retarded to you, but a chain fast food restaurant is designed so that decisions like that are not possible for their minimum wage staff to make. You order what is on the menu or you get nothing.


Not to mention that the reason why they can't make up crap that isn't on the menu is because then it would take 15 minutes per order and the drive thru line would be around the block.
 
2012-12-20 04:25:25 PM  

mctwin2kman: I work at BK as a second job just to keep me out of the bars and trouble, work full time in IT at a school district(small catholic), and we will substitute in whatever you ask for if we of course have it. Once got a complaint that we did not have lobster! People are stupid.


Thus the slogan of Burger King: "Have it your way"

They're on the verge of going under too.
 
2012-12-20 04:36:30 PM  

mctwin2kman: I work at BK as a second job just to keep me out of the bars and trouble, work full time in IT at a school district(small catholic), and we will substitute in whatever you ask for if we of course have it. Once got a complaint that we did not have lobster! People are stupid.


I worked at a small magazine shop. Two isles of magazines. Had a guy come in one time and ask if we sold hammers. Got pissed off and stormed out when we told him we didn't.

People are very, very, very stupid.
 
2012-12-20 04:54:31 PM  

born_yesterday: mctwin2kman: I work at BK as a second job just to keep me out of the bars and trouble, work full time in IT at a school district(small catholic), and we will substitute in whatever you ask for if we of course have it. Once got a complaint that we did not have lobster! People are stupid.

I worked at a small magazine shop. Two isles of magazines. Had a guy come in one time and ask if we sold hammers. Got pissed off and stormed out when we told him we didn't.

People are very, very, very stupid.


Sure he didn't mean Hammers Quarterly?
 
2012-12-20 05:03:36 PM  
Whenever I order a McChicken, I have to actually specify that I would like it to actually have lettuce on it, and at least half the time end up in this conversation.
Counterperson says, "It does have lettuce."
I shrug and don't press the issue, "If you say so."
3 minutes later - McChicken comes out, I open it up, show the 3 strands of lettuce and say, "Now can I have some lettuce?"
Counterperson gets manager. Manager looks down at sandwich, goes to back gets new one.

I used to be a swing manager at McD's - I know how much lettuce goes on a sandwich, how much topping goes on a sundae, etc - but I have to say they are getting more and more parsimonious about actually using the correct amount.
 
2012-12-20 05:06:53 PM  
/independent thought alarm went off.
//the second one that day.


I warned you about that colored chalk. It was forged by Lucifer himself.
 
2012-12-20 05:12:56 PM  
I worked at McD's from 1996 - 1998. Substitutions were easy: Burger, W/O OneIngredient, Extra OtherIngredient. Although we were apparently one of the first McD's in the region that used the made-to-order system, instead of the "leave it in the hopper for half-an-hour" system.

Also the measuring for the Flurry (called Blizzards, of course, by customers for the first while) toppings was a revolver type dispenser. Slide left/right, it dispensed what was in the chamber to the cup below, and then filled that chamber from the larger bin above. No hand measuring needed.
 
2012-12-20 05:17:57 PM  

llachlan: Whenever I order a McChicken, I have to actually specify that I would like it to actually have lettuce on it, and at least half the time end up in this conversation.
Counterperson says, "It does have lettuce."
I shrug and don't press the issue, "If you say so."
3 minutes later - McChicken comes out, I open it up, show the 3 strands of lettuce and say, "Now can I have some lettuce?"
Counterperson gets manager. Manager looks down at sandwich, goes to back gets new one.

I used to be a swing manager at McD's - I know how much lettuce goes on a sandwich, how much topping goes on a sundae, etc - but I have to say they are getting more and more parsimonious about actually using the correct amount.


If only there was some way, some way to assure that you would never have to deal with skimpy lettuce on your breaded chicken sandwich, if only.
 
2012-12-20 05:21:09 PM  
Seeing as they charge (or at least they used to) their customers for a ketchup packet or an extra napkin over there it doesn't surprise me that they would fire someone for this.
 
2012-12-20 05:23:05 PM  

ReapTheChaos: Seeing as they charge (or at least they used to) their customers for a ketchup packet or an extra napkin over there it doesn't surprise me that they would fire someone for this.


They only do that at the ghetto locations where people come in and steal that stuff by the handful.
 
2012-12-20 05:42:34 PM  
I'm waiting for the day when it is economically feasible to automate everything in fast food service. Have one manager and one tech to handle things while machines assemble burgers that were ordered from a touch screen or voice activated menu. Probably have to be touch screen considering how people talk.
 
2012-12-20 05:44:56 PM  

Bullseyed: Gordian Cipher: This is a real conversation I had at a McDonald's several years ago:

"Hello, welcome to McDonald's. May I take your order?"
"Yes, I'd like a Sausage, Egg, and Cheese Bagel, please."
"I'm sorry. We don't have Sausage, Egg, and Cheese Bagels."
"What do you mean, you don't have Sausage, Egg, and Cheese Bagels?"
"We have Bacon, Egg, and Cheese Bagels and we have Steak, Egg, and Cheese Bagels. Or, if you like, you can get a Sausage, Egg, and Cheese Biscuit."
"This doesn't make any sense to me. Can I substitute sausage on a Bacon, Egg, and Cheese Bagel?"
"Would you like to add a sausage patty to a Bacon, Egg, and Cheese Bagel?"
"No, I just want to substitute, so I end up with a Sausage, Egg, and Cheese Bagel."
"But we don't have Sausage, Egg, and Cheese Bagels."

So what you're saying is you're proud of yourself for being such a cheap-ass that you wouldn't pay the $0.40 to add a sausage to the bacon egg and cheese bagel? Or that you were too stupid to figure it out?


Just because the car dealership has red cars and white cars doesn't mean you're entitled to demand some ridiculous shade of pink car.


You must work in customer service
 
2012-12-20 05:50:46 PM  

Zimmy: Slaves2Darkness: You went to a chain restaurant and expected a brand new menu item? The person behind the counter was not lying to you they literally could not ring up a substitution or a Sausage, Egg, and Cheese Bagel. It might seem retarded to you, but a chain fast food restaurant is designed so that decisions like that are not possible for their minimum wage staff to make. You order what is on the menu or you get nothing.


cdn.stripersonline.com
 
2012-12-20 06:18:31 PM  
I'm just glad "McFlurry Sprinkles" wasn't a metaphor for something that doesn't belong on food, like the dude who whacked off into Pizza Hut pizza dough. This is FARK after all.
 
2012-12-20 06:22:03 PM  

Another Government Employee: ArkAngel: I work in food service. My bosses have all stressed to me that intentionally giving people extra food is ground for firing. True, the sprinkles probably cost McDonald's only a few cents, but it's more worried about maintaining a strict standard across all food products (they don't want people giving out free fries, burgers, etc...).

But shorting them is still OK, right?


Actually, one shift leader is very often trying to do that (and got me in trouble when he said I was supposed to).
 

Cheesus: ArkAngel: I work in food service. My bosses have all stressed to me that intentionally giving people extra food is ground for firing. True, the sprinkles probably cost McDonald's only a few cents, but it's more worried about maintaining a strict standard across all food products (they don't want people giving out free fries, burgers, etc...).

I used to work at a Subway. We would close the restaurant over Thanksgiving and Christmas, which generally meant any bread had to be thrown out. One year, one of my coworkers asked if he could take the bread home for his pigs or something. After being written up and giving a severe yelling at, I know never to do anything nice for anyone ever. Also was written up when we had a special 4 6-in. subs for $11. Anytime someone got 2 footlongs that cost over $11, I'd split it into 4 6-in. and give them the $11 price.


Funny. My fiancee's mom worked at a Subway and she took home old bread all the time.
 

Krieghund: ArkAngel: I work in food service. My bosses have all stressed to me that intentionally giving people extra food is ground for firing. True, the sprinkles probably cost McDonald's only a few cents, but it's more worried about maintaining a strict standard across all food products (they don't want people giving out free fries, burgers, etc...).

You know, I usually say this as a joke, but you seriously need to find someplace better to work.


Almost every food service place is like this.
 
2012-12-20 06:24:49 PM  

Zimmy: It was Taco Bell right after they introduced the $2 combo; I simply asked for a different chalupa than what the menu said. They filled my order with the different chalupa.


Taco Bell apparently has secret menu items that don't show up on the overhead screen. For example, I can order a Taquito meal even though they're no longer on the menu.
 
2012-12-20 06:31:56 PM  

ArkAngel: I work in food service. My bosses have all stressed to me that intentionally giving people extra food is ground for firing. True, the sprinkles probably cost McDonald's only a few cents, but it's more worried about maintaining a strict standard across all food products (they don't want people giving out free fries, burgers, etc...).


I got fired from Olive Garden because I gave people too many breadsticks. At least that's the reason they gave me. In reality, I was a terrible waiter. It was a blessing after all. It was probably the worst place I ever worked.
 
2012-12-20 06:32:53 PM  
I have no comment to make at this time.

/Still under a gag order for the next 22 years...
 
2012-12-20 06:50:29 PM  
You have standards, or you don't. It's okay for an employee to give away extra food, or it's not. And if it is -- who gets to decide how much extra? It just doesn't work. Fast food operates on very tight margins, and a lot of seemingly insignificant items can eat away at that margin rapidly.

That said, it's silly to let someone go because they violated policy once. I suspect there's probably more to this story, as usual.
 
2012-12-20 06:56:46 PM  
We have a seafood restaurant chain in our area that would laugh at the antics of those super-rich chains.  We discovered them and were thrilled they have some of the best seafood around; overjoyed when our 2pc fish and grilled shrimp came with 4pcs each.  The last time I ate there, my 3pc fish shrimp and crabcake came with 5 fish, 4 shrimp, and 6 crabcakes!  I eat there every chance I get.
 
2012-12-20 06:58:19 PM  

ArkAngel: I work in food service. My bosses have all stressed to me that intentionally giving people extra food is ground for firing. True, the sprinkles probably cost McDonald's only a few cents, but it's more worried about maintaining a strict standard across all food products (they don't want people giving out free fries, burgers, etc...).


 Which is extra stupid because food costs are way, way down on the list of total business expenses.
 
2012-12-20 07:03:34 PM  

TheBeastOfYuccaFlats: Which is extra stupid because food costs are way, way down on the list of total business expenses.


About what percent of revenues would you say food costs are?
 
2012-12-20 07:06:10 PM  
i really enjoy ordering the mc-gangbang. a whopper with two chicken sandwiches inside.

'a WHAT?' is the most common response.
 
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