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(The New York Times)   Best Buy announces it will give its founder two additional months to determine whether or not he wants to retain ownership of his chain of Amazon.com showrooms   (dealbook.nytimes.com) divider line 27
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10954 clicks; posted to Business » on 16 Dec 2012 at 3:16 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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Archived thread
2012-12-16 03:31:42 PM
4 votes:
It'll be nice to have some big empty blue buildings to help the big empty red ones blend in better.
msbmedia.georgetown.edu
2012-12-16 03:41:04 PM
3 votes:

meyerkev: While I don't buy big ticket items there (because of the markup), they're pretty good for "I need a $30 cable now, and not a $2 cable 3 days from now."


The only time I need a $30 cable now is when a Best Buy employee is walking away after telling me a computer is really fast because it has Windows 8 "lots of memory and video power" and a "big processor", and I feel like garroting someone.
2012-12-16 03:18:43 PM
3 votes:
While I don't buy big ticket items there (because of the markup), they're pretty good for "I need a $30 cable now, and not a $2 cable 3 days from now."
2012-12-17 12:34:42 AM
2 votes:
My favorite thing about Best Buy was that they would occasionally mess things up on their pricing, and none of the employees seemed to care enough to fix it even when they knew it was wrong.

I saw an HP dv6780se laptop (the copper one with extended battery) there for $400 when they were selling online for nearly $900. You bet your ass I was in the door and out with one as fast as I could get there.

Next week it was $800.

/Also found out that if you go in renaissance garb (I went after faire one day and I was in a hurry to get back and didn't have time to change) they will simply let you buy something and leave. No pressure to buy a warranty or anything.. just "Get your freaky ass out of our store with your rapier and boots". It was nice.
2012-12-16 09:37:45 PM
2 votes:

exvaxman: Yes, I did put a manager's head through a wall. I thought I was being attacked.
For reference, they shut down the store not that long thereafter due to them opening up another several miles away out of the high crime area.


24.media.tumblr.com
GBB
2012-12-16 03:39:19 PM
2 votes:

ROBO-Jesus: Forbes had a great article on Best Buy a while ago (link).

The problem is not just people using it as a showroom to buy online. The problem is that Best Buy is an all-around awful shopping experience, with a service mentality that sees its customers as cows to be milked.


Wait, wait, wait... I've been paying more, but I don't remember being milked, damit.
2012-12-16 03:18:00 PM
2 votes:
I just did a case study in my business strategy class and I got a kick out of that headline subby.
2012-12-17 02:00:04 AM
1 votes:

Dow Jones and the Temple of Doom: My local one had a line of about 500 people in front of it on Thanksgiving.


So did Dr. Frankenstein's laboratory.
2012-12-16 10:21:25 PM
1 votes:
I have learned from this thread that going to a retail store is SERIOUS BUSINESS.

/did I ever tell you about the time I used my ultimate-fighting skills to subdue no less than 5 sales managers, putting their heads through walls for storage, and DNA evidence and sympathetic detectives resulted in all of them being convicted of the crime of offering me some nonsensical warranty?
2012-12-16 07:12:59 PM
1 votes:
I refuse to deal with the legion of idiots at Best Buy so I'm getting a kick.

I don't understand how Fry's does so well considering at least here in DFW it's like a dungeon filed with twice returned smashed and ripped boxes.
2012-12-16 06:03:21 PM
1 votes:

exvaxman: Three Best Buy stories.
1) a customer asked that an office get set up ASAP and damn the cost. Best Buy was closest. $20k+ purchase. The sales droid as I was heading to the cashier kept pushing the damn extended warranties. I told him if he did it one more time I was walking out. He pushed again, I blew up screaming at the person so that the whole store heard that he had just f'd up and blown $20k in sales over the f'ing extended warranties. The manager came running but it was too late.

2) I was checking out with the wife and kid in tow, getting a cordless phone. I replied "no" three times to the warranty question, ending by telling the clerk what a bad deal it was since a state law covers electronic purchases and returns. The store manager as I was walking out grabbed me harshly and spun me around. I put his head through the nearest wall and had him arrested for assault. (I was bruised where he grabbed me... The cops took evidence pictures the next day). The idiot kept saying "I was just going to explain how great the warranty really was".

3) I had to run in for something needed that day. While there I heard a sales jerk up selling to the tune of close to $300 dollars cables to an elderly couple. (that was close to what they paid for the tv!). I interrupted, told the salesman exactly what I thought of him and his tactics. It turned out that the elderly couple was in the same assisted living complex as my father, I told them I had to be visiting him that night and would hook them up with my spare cables that they would be replacing at monoprice online prices. $12 all told. They were very grateful.

I will not miss Best Buy in the least.


You sound..... like a real dickhead.
2012-12-16 05:56:35 PM
1 votes:
Three Best Buy stories.
1) a customer asked that an office get set up ASAP and damn the cost. Best Buy was closest. $20k+ purchase. The sales droid as I was heading to the cashier kept pushing the damn extended warranties. I told him if he did it one more time I was walking out. He pushed again, I blew up screaming at the person so that the whole store heard that he had just f'd up and blown $20k in sales over the f'ing extended warranties. The manager came running but it was too late.

2) I was checking out with the wife and kid in tow, getting a cordless phone. I replied "no" three times to the warranty question, ending by telling the clerk what a bad deal it was since a state law covers electronic purchases and returns. The store manager as I was walking out grabbed me harshly and spun me around. I put his head through the nearest wall and had him arrested for assault. (I was bruised where he grabbed me... The cops took evidence pictures the next day). The idiot kept saying "I was just going to explain how great the warranty really was".

3) I had to run in for something needed that day. While there I heard a sales jerk up selling to the tune of close to $300 dollars cables to an elderly couple. (that was close to what they paid for the tv!). I interrupted, told the salesman exactly what I thought of him and his tactics. It turned out that the elderly couple was in the same assisted living complex as my father, I told them I had to be visiting him that night and would hook them up with my spare cables that they would be replacing at monoprice online prices. $12 all told. They were very grateful.

I will not miss Best Buy in the least.
2012-12-16 05:49:32 PM
1 votes:

elguerodiablo: I got into an argument with the founder of Best Buy on a conference call. Had no idea who he was. Completely clueless Dick and a sack of garbage as a human being.


Sounds legit.
2012-12-16 05:46:08 PM
1 votes:

BMFPitt: As a side note, BB now sells Steam gift cards, so for those who still get BB gift cards for Christmas, they can be converted to something useful.


They also sell "Kindle" cards in the e-reader section.
(Hint: It's really just a standard Amazon.com gift card. Amazon must be laughing their asses off selling these cards at Best Buy. Converted $50 worth of BB cards last year)
2012-12-16 05:44:50 PM
1 votes:

xant:

You're getting ripped off. A $5 extension cord will do just fine.


The experience would feel so much richer with the $30 cable.
2012-12-16 05:42:00 PM
1 votes:

Sock Ruh Tease: meyerkev: While I don't buy big ticket items there (because of the markup), they're pretty good for "I need a $30 cable now, and not a $2 cable 3 days from now."

The only time I need a $30 cable now is when a Best Buy employee is walking away after telling me a computer is really fast because it has Windows 8 "lots of memory and video power" and a "big processor", and I feel like garroting someone.


You're getting ripped off. A $5 extension cord will do just fine.
2012-12-16 05:11:41 PM
1 votes:
I got into an argument with the founder of Best Buy on a conference call. Had no idea who he was. Completely clueless Dick and a sack of garbage as a human being.
2012-12-16 05:07:15 PM
1 votes:

Mad_Radhu: he didn't notice that the box I handed him was for a Momentus instead of a Barracuda, so I had to waste time exchanging the drive


How is it his fault that you handed him the wrong box, exactly?
2012-12-16 04:44:33 PM
1 votes:
As a side note, BB now sells Steam gift cards, so for those who still get BB gift cards for Christmas, they can be converted to something useful.
2012-12-16 04:36:18 PM
1 votes:
Why I don't go to Best Buy anymore:

Several years ago, I got a cheap DVD player for Christmas. My TV was an old beater too.

I was going to need some RCA composite cables to hook it up. Simple, basic composite cables.

I thought I'd try to go to Best Buy.

Well, it turns out that Best Buy didn't sell "TV"s and related gear anymore, only "Home Theater", and instead of basic, simple composite cables, all they had was Monster Cables. The cheapest ones were about $80, and they had a $110 model too.

Note, the DVD player was a $30 el-cheapo from Wal-Mart, the cables would cost more than twice what the hardware cost. There was no way I was going to pay more than the cost of the DVD player for a few feet of cable.

A Blueshirt comes up to me and asks if he can help me. I point out I'm looking for cables that cost less than the DVD player I'm hooking them into.

He launches into a sales pitch about the quality of Monster Cables, about how wonderful they are and how much quality they add to the video and how they are worth every penny.

I stop him right then and there. They are going into a $30 cheap DVD player that only has RCA out, to be wired into a RCA to coaxial converter box, to go into a beat-up 13 year old TV that only has coaxial input, so super-quality cables would be wasted, and it would be foolish to spend $110 on the cables he's hawking to me, when they cost almost four times what the DVD player did.

He sighs, and actually rolls his eyes at me. He says if I insist, they may have "lower quality" cables in the back that cost less, but he can't vouch for their quality. He goes off to find these mythical cables, clearly annoyed I wasn't there to buy Monster crap.

When he steps into the backroom, I leave. I go to Radio Shack and buy a set of composite cables for $10. The guy at the Radio Shack very briefly tried to point me towards Monster, but when I mentioned what I was plugging them into, he just dropped it and pointed me right at the cheap cables.

Haven't been back to Best Buy since.
2012-12-16 04:02:09 PM
1 votes:
We're running out of electronics retailers to hate.
2012-12-16 03:52:42 PM
1 votes:

ROBO-Jesus: Forbes had a great article on Best Buy a while ago (link).

The problem is not just people using it as a showroom to buy online. The problem is that Best Buy is an all-around awful shopping experience, with a service mentality that sees its customers as cows to be milked.


Sounds like a car dealership.

/Best Buy - it's where the future car salesmen of America work!
2012-12-16 03:49:18 PM
1 votes:

BMFPitt: YodaBlues: 3 years ago, my house was foreclosed on and my credit was in the shiatter. Not entirely my fault, bought the house for my parents whom decided that making mortgage payments was beneath them.

I would think that the type parents who would have their child co-sign a mortgage and not be interested in making payments, there would be numerous red flags ahead of time.

Anywho, I was able to get credit from Best Buy last year to get a big tv, which I've since paid off in full before interest started accruing. I've pretty much just used them to help re-build my credit, but haven't made any purchases from them since.

Buying big TVs is not the optimal way of rebuilding credit.


It is if it's to establish new credit. It don't matter what you use the credit for, just that you establish credit and keep your monthly income-to-debt below 15% (which I did).

But I guess should've asked you first. Even though I've seen my credit score jump 100 points in a year by establishing new credit and paying down/off old debts, I'm sure you could've given me some pointers. Now all my debts are paid off, and my credit score is just below 700. Unfortunately, it'll stay there until the foreclosure comes off and/or my income increases.

Please, continue to tell me how to re-build credit.
2012-12-16 03:48:51 PM
1 votes:
I'll miss them.

Wait, no I won't.
2012-12-16 03:33:15 PM
1 votes:

YodaBlues: 3 years ago, my house was foreclosed on and my credit was in the shiatter. Not entirely my fault, bought the house for my parents whom decided that making mortgage payments was beneath them.


I would think that the type parents who would have their child co-sign a mortgage and not be interested in making payments, there would be numerous red flags ahead of time.

Anywho, I was able to get credit from Best Buy last year to get a big tv, which I've since paid off in full before interest started accruing. I've pretty much just used them to help re-build my credit, but haven't made any purchases from them since.

Buying big TVs is not the optimal way of rebuilding credit.
2012-12-16 03:25:29 PM
1 votes:
Quick! to the Bainmobile! I'm sure a little more *leverage* will push this deal through
2012-12-16 03:22:11 PM
1 votes:
I hate that place.. I went there not long ago with money burning a hole in my pocket and left without buying anything.

Like.. That should technically be impossible. A 30 something male, bored, with a few grand to burn went into a store filled technology and found nothing worth spending his money on.
 
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