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(The New York Times)   Best Buy announces it will give its founder two additional months to determine whether or not he wants to retain ownership of his chain of Amazon.com showrooms   (dealbook.nytimes.com) divider line 163
    More: Followup  
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10955 clicks; posted to Business » on 16 Dec 2012 at 3:16 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-12-16 04:19:06 PM

valkore: styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

True. It's like the mainstream retail store experience has gone full circle. CompUSA(ss) and Circuit City used to be stocked with knowledgable staff that actually gave a crap. Then came Best Buy with their lower retail prices but at the expense of finding somebody who could actually help you, but you could get help from Circuit City and then buy the same product from Best Buy. Then came Amazon and NewEgg that put Best Buy in the unfortunate position of being nothing but a showroom for online purchases; ah the sweet taste of justice. Then came MicroCenter that is somehow able to provide helpful service and low enough prices where you actually want to buy from them.

And then there's Fry's, which has always ruled, and Radio Shack, which has always sucked (since 1990).


Well, if you really want to get full circle meta, think about how Sears used to dominate back in the 1800's/early 1900s when it was catalog only. Then cheaper transport came along and local brick and mortars ate their lunch. Now the online (catalog) stores are making a resurgance, Amazon is the new Sears 1800s-early 1900s catalog experience.
 
2012-12-16 04:25:06 PM

styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

i.imgur.com

 

You realize that this photo is internet porn for people who don't live closer than 200 miles from these stores, or can't get to B&H Photo in Manhattan.
 
2012-12-16 04:25:08 PM

YodaBlues: As for my parents, they are pretty much bald-faced liars so there's that. You try telling your parents "No!" when they are crying that they are going to be living on the street.

/They live in South Carolina now.
//Apparently, they did this will my older siblings too for cell phones, credit cards, etc etc.
///Things are better, but I still don't talk to them much.


If my parents had a history of such actions, I would feel that saying no would be in everyone's best interest.

Because after they wreck your finances, they may find themselves in genuine trouble, and then how could you help?
 
2012-12-16 04:26:04 PM

RandomRandom: I get a lot of questions from family and friends about new tech purchases. Whatever I recommend, I typically amend the recommendation with a "Don't get it at Best Buy".

Best Buy is beyond suck. The hard sell for a 3rd party warranty, the disrespect of having to go through a loss prevention bag-check 5 steps after leaving the register. The horrible, terrible returns policy. Opening and loading crapware onto most of their computers. Higher prices on their in-store website than their online site. Oh yeah, and their prices are higher, but that's just the topper. They do have to pay rent. It's not the main reason to avoid the place.

Here's the part I don't get. The guy that was responsible for instituting most of Best Buy's horrible practices is now trying to buy the rotting corpse? ? What is his big plan? Do investors really expect the same guy that made Best Buy = the scummiest major retailer n the country to somehow save the chain?  How?


Well put.
 
2012-12-16 04:27:41 PM

BMFPitt: Yeah, but they were just as bad 7 years ago when they were making piles of money. The ability to easily price compare in-store was the final nail in the coffin.


That, and 7 years of people like me trashing them to everyone we know. Buy from Costco, buy from Amazon. Hell, if you have to, buy from Walmart, just don't buy from Best Buy.

Best Buy has sewn a lot of ill will over the years. There's a price to be paid for being the scummiest major national retailer.
 
GBB
2012-12-16 04:28:00 PM

Mad_Radhu: GBB: Mad_Radhu: Weirdly enough, I just bought a Kindle Paperwhite there because Amazon wouldn't have them in stock until after Christmas.

You realize Amazon is playing the perfect joke on everyone by naming this thing as close to "paperweight" as possible, right? I mean, the whole pitch in Marketing was, "Just wait until you hear people saying things like, 'I just bought a PaperWhate!', and 'I'm getting my kids PaperWhates for Christmas.'"

I honestly don't care if is called the Amazon Feltch, it is an awesome eInk reader. The text is very crisp, and the screen is so good for reading if you set for just the right amount of backlighting. I've had earlier Kindles, but this is the first one that really feels like a true book replacement.


Might I suggest copyrighting that post haste?
 
2012-12-16 04:29:24 PM
I miss the old Radio Shack that used to stock every 74XX series IC known to man, 6502 and other CPUs individually in plastic bubble packs like they were nothing at all, the same way you might see a LED or switch sold today. And the old buy behind the counter (was probably 30 now that I think about it) who could tell you how ANYTHING worked.

/ San Mateo Ca, early 1980's.
 
2012-12-16 04:31:37 PM
I spent a lot of money at Best Buy in 2012...but with a catch - Open Box Items

I was a very thoughtful and wonderful husband and decided that for our 6 year wedding anniversary, I would get her a nice, entry level, prosumer DSLR. I did my research and found the camera(s) that I was interested in buying. On a whim I called the closest Best Buy to me and found to my surprise that they had one of the cameras I was interested in as an open box item! It had sat there for about a month and my understanding is that they were selling it just about at cost to get rid of it. So, I got a $700 camera for ~$450! That was June.

Now July we discover that the wife needs a new computer and possibly an iPad for work. After doing research we decide that a MacBook Pro is the way to go. I find what she needs at the same Best Buy I got the camera from. $1799 Mid 2012 MBP, 2.3Ghz Core i7, with 4GB of RAM. They have an open box of this for $1499. Because this store for some reason has a slow internet connection, they are having problems getting the OS downloaded. I told them that I was going to wipe the system and reinstall the OS when I got home anyway...so if they are willing to work with me, I can save them the work. I agree to open a credit card (which I paid off with cash 3 days later at the store)...get another discount...the manager discounts the MBP to $1300.

In August, I get my Reward Zone statement and see that I have earned ~$70 worth of points. So I order 16GB of RAM for the new MBP for $99...I spend only $29 - Plus free shipping.

I got a lens as an open box as well in October - Discount of ~$180

Because of Reward Zone points, stuff I would have purchased on Amazon was actually cheaper in store...or within a couple of dollars (less than $5)...

In all, I've spent on the order of ~$3,000 this year with Best Buy and saved at least $1,000 because I shopped around for open box items.

All that being said, without the Open Box discounts, and Reward Zone points Best Buy would not have likely gotten my business. Amazon would have gotten it all. 

I will say that I did my research and new what I was looking for when I purchased all those fancy electronics this year and the employees that I encountered were total morans who have no business filling up gas tanks, let alone trying to sell high priced electronics.
 
2012-12-16 04:36:18 PM
Why I don't go to Best Buy anymore:

Several years ago, I got a cheap DVD player for Christmas. My TV was an old beater too.

I was going to need some RCA composite cables to hook it up. Simple, basic composite cables.

I thought I'd try to go to Best Buy.

Well, it turns out that Best Buy didn't sell "TV"s and related gear anymore, only "Home Theater", and instead of basic, simple composite cables, all they had was Monster Cables. The cheapest ones were about $80, and they had a $110 model too.

Note, the DVD player was a $30 el-cheapo from Wal-Mart, the cables would cost more than twice what the hardware cost. There was no way I was going to pay more than the cost of the DVD player for a few feet of cable.

A Blueshirt comes up to me and asks if he can help me. I point out I'm looking for cables that cost less than the DVD player I'm hooking them into.

He launches into a sales pitch about the quality of Monster Cables, about how wonderful they are and how much quality they add to the video and how they are worth every penny.

I stop him right then and there. They are going into a $30 cheap DVD player that only has RCA out, to be wired into a RCA to coaxial converter box, to go into a beat-up 13 year old TV that only has coaxial input, so super-quality cables would be wasted, and it would be foolish to spend $110 on the cables he's hawking to me, when they cost almost four times what the DVD player did.

He sighs, and actually rolls his eyes at me. He says if I insist, they may have "lower quality" cables in the back that cost less, but he can't vouch for their quality. He goes off to find these mythical cables, clearly annoyed I wasn't there to buy Monster crap.

When he steps into the backroom, I leave. I go to Radio Shack and buy a set of composite cables for $10. The guy at the Radio Shack very briefly tried to point me towards Monster, but when I mentioned what I was plugging them into, he just dropped it and pointed me right at the cheap cables.

Haven't been back to Best Buy since.
 
2012-12-16 04:37:25 PM

styckx: SageC: It'll be nice to have some big empty blue buildings to help the big empty red ones blend in better.
[msbmedia.georgetown.edu image 300x300]

I used to work for that place.. I know exactly why they went under.. They killed commission, then hired the former Best Buy big shot and tried making Circuit City into Best Buy City. God I still remember their half assed (which is saying a lot) version of geek squad called firedog.

So yeah, when they killed commission every employee stayed and basically didn't give a single fark that day until the place went under.. I credit the employees. They were pissed and sunk the ship.


Funny, I used to work at CompUSA in the late-90's early 00's and I felt like commission is what killed our store.

Before we were on commission everyone there was pretty much out to help the customer get what they wanted. It didn't matter to us if they bought the $100 item or the $15 item. We got paid the same. Most of us were college kids in school for some tech related field, and liked talking about computers and helping people.

When they made us go commission it wasn't about helping the customer anymore, it was about maximizing our throughput. For those of us who cared about the customers, our pay went down. For those who just threw a computer at someone and said "yeah, this has what you want," their pay went up.

We also saw a lot of people leave (for Best Buy, who just came to the area) and got replaced with what I can only describe as classic salesmen. They didn't know anything about computers, but they knew exactly what commission was on them. Some of them even had sheets on the last page of their clipboard that they updated daily with the Commission rates for different SKUs. It was disgusting, and the customers noticed.

Then they started carrying TVs and the rest is history.
 
2012-12-16 04:39:59 PM

valkore: styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

True. It's like the mainstream retail store experience has gone full circle. CompUSA(ss) and Circuit City used to be stocked with knowledgable staff that actually gave a crap. Then came Best Buy with their lower retail prices but at the expense of finding somebody who could actually help you, but you could get help from Circuit City and then buy the same product from Best Buy. Then came Amazon and NewEgg that put Best Buy in the unfortunate position of being nothing but a showroom for online purchases; ah the sweet taste of justice. Then came MicroCenter that is somehow able to provide helpful service and low enough prices where you actually want to buy from them.

And then there's Fry's, which has always ruled, and Radio Shack, which has always sucked (since 1990).


Radio Shack sucked in the 80's too. They sold store brand Tandy PCs that were like normal PCs except all the ports were unique to Tandy so that all cables, cards, and peripherals had to be Tandy. (but, Tandy makes great peripheral!)
 
2012-12-16 04:41:20 PM

KarmicDisaster: valkore: styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

True. It's like the mainstream retail store experience has gone full circle. CompUSA(ss) and Circuit City used to be stocked with knowledgable staff that actually gave a crap. Then came Best Buy with their lower retail prices but at the expense of finding somebody who could actually help you, but you could get help from Circuit City and then buy the same product from Best Buy. Then came Amazon and NewEgg that put Best Buy in the unfortunate position of being nothing but a showroom for online purchases; ah the sweet taste of justice. Then came MicroCenter that is somehow able to provide helpful service and low enough prices where you actually want to buy from them.

And then there's Fry's, which has always ruled, and Radio Shack, which has always sucked (since 1990).

Well, if you really want to get full circle meta, think about how Sears used to dominate back in the 1800's/early 1900s when it was catalog only. Then cheaper transport came along and local brick and mortars ate their lunch. Now the online (catalog) stores are making a resurgance, Amazon is the new Sears 1800s-early 1900s catalog experience.


Holy shiat you're right. I still remember playing Phillips CDI demos in Sears..
 
2012-12-16 04:42:58 PM
nobody really uses it as an "Amazon.com" showroom. like looking at a box of a video card is really gonna affect your purchase of it??

fun way to rationalize it's existence. but people actually buy stuff there
 
2012-12-16 04:44:26 PM

BitwiseShift: styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

[i.imgur.com image 425x320] 

You realize that this photo is internet porn for people who don't live closer than 200 miles from these stores, or can't get to B&H Photo in Manhattan.


My parents live about 3 miles from one. Good times.

The salespeople there could be a bit more knowledgeable, but more often than not no one bothers approaching me *until* I'm starting at a rack with a look of confusion, then someone notices and asks me if I need help. Although then it's usually just "is this model worth the difference in price", which they usually answer well.
 
2012-12-16 04:44:33 PM
As a side note, BB now sells Steam gift cards, so for those who still get BB gift cards for Christmas, they can be converted to something useful.
 
2012-12-16 04:45:06 PM

BMFPitt: YodaBlues: As for my parents, they are pretty much bald-faced liars so there's that. You try telling your parents "No!" when they are crying that they are going to be living on the street.

/They live in South Carolina now.
//Apparently, they did this will my older siblings too for cell phones, credit cards, etc etc.
///Things are better, but I still don't talk to them much.

If my parents had a history of such actions, I would feel that saying no would be in everyone's best interest.

Because after they wreck your finances, they may find themselves in genuine trouble, and then how could you help?


the history of them dicking my siblings over wasn't exactly public knowledge. it's a long story I won't go into in, but the short of it is wasn't talking to my family for a few years and didn't know all the happenings. now I do and am fixing everything.
 
2012-12-16 04:47:28 PM

studebaker hoch: I miss the old Radio Shack that used to stock every 74XX series IC known to man, 6502 and other CPUs individually in plastic bubble packs like they were nothing at all, the same way you might see a LED or switch sold today. And the old buy behind the counter (was probably 30 now that I think about it) who could tell you how ANYTHING worked.

/ San Mateo Ca, early 1980's.


those were better days in a better world. on most days, geek heaven. sheer bliss. no one was ever accidentally at a Radio Shack. -sigh- you never know what you have until it's gone.

/i can hear Taps (The Bugler's Cry) off in the distance
 
2012-12-16 04:47:53 PM

RandomRandom: I get a lot of questions from family and friends about new tech purchases. Whatever I recommend, I typically amend the recommendation with a "Don't get it at Best Buy".

Best Buy is beyond suck. The hard sell for a 3rd party warranty, the disrespect of having to go through a loss prevention bag-check 5 steps after leaving the register. The horrible, terrible returns policy. Opening and loading crapware onto most of their computers. Higher prices on their in-store website than their online site. Oh yeah, and their prices are higher, but that's just the topper. They do have to pay rent. It's not the main reason to avoid the place.

Here's the part I don't get. The guy that was responsible for instituting most of Best Buy's horrible practices is now trying to buy the rotting corpse? ? What is his big plan? Do investors really expect the same guy that made Best Buy = the scummiest major retailer n the country to somehow save the chain?  How?


one of the small pleasures in my life is telling the guy at the door to get farked (this applies to Fry's also).

Really I say "no thank you", but in my head I'm saying "get farked you big brother piece of shiat". I think my smug grin really says the latter anyway, and I get the same tingling in my bawlz..
 
2012-12-16 04:54:18 PM

styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

[i.imgur.com image 850x637]



Micro Center is not even in the same league as Best Buy. I bought a graphics card there while putting together a new Linux desktop this year. When discussing it with the sales guy I mentioned that some of the lower end cards made for business 2D applications had better 2D benchmarks than the 3D nVidia cards with 2GB memory and so on. He was very interested in what specific scores I went by, and how to compare across platforms. When I bought an SSD as part of putting that system together, he knew enough to warn me to google TRIM. It's mildly disconcerting to have the sales guy know as much as you do when you've been putting together systems since the 486 days.

Best Buy on the other hand? I was looking at a Nikon D5100, and one of the sales people came over and assured me that that was the same model professional photographers used...
 
2012-12-16 04:56:32 PM

valkore: styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

True. It's like the mainstream retail store experience has gone full circle. CompUSA(ss) and Circuit City used to be stocked with knowledgable staff that actually gave a crap. Then came Best Buy with their lower retail prices but at the expense of finding somebody who could actually help you, but you could get help from Circuit City and then buy the same product from Best Buy. Then came Amazon and NewEgg that put Best Buy in the unfortunate position of being nothing but a showroom for online purchases; ah the sweet taste of justice. Then came MicroCenter that is somehow able to provide helpful service and low enough prices where you actually want to buy from them.

And then there's Fry's, which has always ruled, and Radio Shack, which has always sucked (since 1990).


Fry's is somehow kicking butt in the internet age. With Amazon charging sales tax, Fry's prices are many times lower.
 
2012-12-16 05:03:21 PM

Jon iz teh kewl: nobody really uses it as an "Amazon.com" showroom. like looking at a box of a video card is really gonna affect your purchase of it??


You're wrong.

The last time I went to Best Buy was to try out the GPS units in person, to see which ones were most responsive. (admittedly, a few years ago). There was a big difference between the models, something I wouldn't have easily determined without trying them out in person. Then I bought it from Amazon, refurbished, same warranty at fully half of Best Buy's price.

Another example is that a lot of folks like to see how a laptop keyboard feels before buying it. Some find that mini-laptop keyboards aren't right for their hands. That's just two examples of how Best Buy actually is Amazon's showroom, there are many, many others.
 
2012-12-16 05:05:16 PM

ZeroPly: styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

[i.imgur.com image 850x637]


Micro Center is not even in the same league as Best Buy. I bought a graphics card there while putting together a new Linux desktop this year. When discussing it with the sales guy I mentioned that some of the lower end cards made for business 2D applications had better 2D benchmarks than the 3D nVidia cards with 2GB memory and so on. He was very interested in what specific scores I went by, and how to compare across platforms. When I bought an SSD as part of putting that system together, he knew enough to warn me to google TRIM. It's mildly disconcerting to have the sales guy know as much as you do when you've been putting together systems since the 486 days.

Best Buy on the other hand? I was looking at a Nikon D5100, and one of the sales people came over and assured me that that was the same model professional photographers used...


Yep. That's why I go to Microcenter.. I've just shat the shiat with them about nerd stuff and it's like talking with a friend and the weird thing is they actually look relieved when someone strolls in who also knows what they're talking about. There are some dummies there but 9 out of 10 times you probably got a guy from the wrong department who was covering a break or something. I've never had a single bad time in there and always found what I wanted, in stock.
 
2012-12-16 05:07:15 PM

Mad_Radhu: he didn't notice that the box I handed him was for a Momentus instead of a Barracuda, so I had to waste time exchanging the drive


How is it his fault that you handed him the wrong box, exactly?
 
2012-12-16 05:10:12 PM

Endive Wombat:
In all, I've spent on the order of ~$3,000 this year with Best Buy and saved at least $1,000 because I shopped around for open box items.

All that being said, without the Open Box discounts, and Reward Zone points Best ...


Some years ago I bought an open box upsampling DVD player from Best Buy. At the register it rang up the original price and so the guy tries to give me a gift card with the difference. I tell him I want the price it says on the box so he grumbles and calls a manager over. Finally did get it right.
 
2012-12-16 05:11:41 PM
I got into an argument with the founder of Best Buy on a conference call. Had no idea who he was. Completely clueless Dick and a sack of garbage as a human being.
 
2012-12-16 05:11:55 PM

styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

[i.imgur.com image 850x637]


Looks like the one in Richardson, TX but with a new paint job. The parking lot layout doesn't look exactly right though. It's been a while.
 
2012-12-16 05:12:22 PM

poot_rootbeer: Mad_Radhu: he didn't notice that the box I handed him was for a Momentus instead of a Barracuda, so I had to waste time exchanging the drive

How is it his fault that you handed him the wrong box, exactly?


Staples people really are dumb. When I bought my Nexus 7 I asked if he could open it so I could check for screen lift and he said "this models screen doesn't lift off".

I hate to explain to him how on early builds of the Nexus 7 the LCD screen was lifting out of the bezel..
 
2012-12-16 05:13:17 PM

styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

[i.imgur.com image 850x637]


Where is that one located?
 
2012-12-16 05:13:29 PM

Farty McPooPants: styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

[i.imgur.com image 850x637]

Looks like the one in Richardson, TX but with a new paint job. The parking lot layout doesn't look exactly right though. It's been a while.


No idea. I just Googled Microscenter..

The store I go to is over in Philadelphia. 45 minute ride completely out of my way but never hesitate to take the trip.
 
2012-12-16 05:14:33 PM

drjekel_mrhyde: styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

[i.imgur.com image 850x637]

Where is that one located?


Ok, according to Wiki the store I posted is their Houston Tx location
 
2012-12-16 05:14:36 PM

meyerkev: While I don't buy big ticket items there (because of the markup), they're pretty good for "I need a $30 cable now, and not a $2 cable 3 days from now."


Radio Shack
Target
Fry's
MicroCenter
TigerDirect/CompUSA

plus if you're willing to blow $30 on a cable you'll pay overnight shipping. If you're not ordering on a Saturday you'll have it in 1 day, not 3.

We don't need Best Buy anymore, especially for crap like cables.

RandomRandom: Another example is that a lot of folks like to see how a laptop keyboard feels before buying it.


As it happens, I was just at one yesterday for kicks and checked out this very issue. All but ONE of their 30ish notebook pcs had island style keyboards which I hate, and most of them sucked ass. The Lenovo one where they keys were dished was decent. The super shiny glossy screens made it hard to see anything when combined with the bright can lights BB uses.

As an aside, my kid found it very annoying that the games on the Windows 8 pcs he wanted to play, with their cool looking tiles, were all things you had to buy in the app store. Same thing a few weeks ago in the MS store. The people in the store just shrugged. Great work! Apple people seriously must suppress laughter at how hard MS is failing at this. Even within the company, the Xbox group must be putting bags over their heads in embarrassment at having to associate with these clowns.
 
2012-12-16 05:24:19 PM

Bacontastesgood: meyerkev: While I don't buy big ticket items there (because of the markup), they're pretty good for "I need a $30 cable now, and not a $2 cable 3 days from now."

Radio Shack
Target
Fry's
MicroCenter
TigerDirect/CompUSA

plus if you're willing to blow $30 on a cable you'll pay overnight shipping. If you're not ordering on a Saturday you'll have it in 1 day, not 3.

We don't need Best Buy anymore, especially for crap like cables.

RandomRandom: Another example is that a lot of folks like to see how a laptop keyboard feels before buying it.

As it happens, I was just at one yesterday for kicks and checked out this very issue. All but ONE of their 30ish notebook pcs had island style keyboards which I hate, and most of them sucked ass. The Lenovo one where they keys were dished was decent. The super shiny glossy screens made it hard to see anything when combined with the bright can lights BB uses.

As an aside, my kid found it very annoying that the games on the Windows 8 pcs he wanted to play, with their cool looking tiles, were all things you had to buy in the app store. Same thing a few weeks ago in the MS store. The people in the store just shrugged. Great work! Apple people seriously must suppress laughter at how hard MS is failing at this. Even within the company, the Xbox group must be putting bags over their heads in embarrassment at having to associate with these clowns.


Sadly.. .... It's not the employees fault.

When I worked for CC and their PC depatrment I gave them a resume and had a nice chat with the manager about how I've been repairing and building PC's since I was 15 (I'm 35 now). Explained to him how I was ripping them apart and putting them back together before the store we were sitting in was even built.

NONE-OF-THAT-MATTERED. What these places do is in so many words tell you to take all your knowledge you learned hands on over the course of your life and FORGET ABOUT IT.

Then they sit you in front of a computer and your job is to get trained by the "Learning Center"... When I pointed out how the training material was wrong in some aspects (they were giving the wrong descriptions of what certain hardware actually does) they told me I didn't "get the process of selling".

Get the process selling..

Circuit City was fun while I lasted because they all hated me because I REFUSED to sell the way they wanted me to sell and better than everyone at it.. My problem was I reminded them every day how their methods suck.
 
2012-12-16 05:26:24 PM

poot_rootbeer: Mad_Radhu: he didn't notice that the box I handed him was for a Momentus instead of a Barracuda, so I had to waste time exchanging the drive

How is it his fault that you handed him the wrong box, exactly?


I handed him the right shelf display box, for the Momentus that I needed for the PS3. When he back to grab the box from their storeroom, he brought me a Barracuda, and I didn't notice because he gave me a distractingly stupid warranty pitch. It was one of those if not for my horse I wouldn't have spent that year in college kind of statements that make you dumber for having heard it.
 
2012-12-16 05:30:28 PM
We're going to end up with only one retail store, and, sadly, that will be Wal-Mart.
 
2012-12-16 05:40:52 PM

Glitchwerks: We're going to end up with only one retail store, and, sadly, that will be Wal-Mart.


Sofa king sad but probably true.
 
2012-12-16 05:41:34 PM
Best Buy does have CDs (yes, CDs) at pretty cheap prices sometimes. I've found a CD for 30% less than the download, so I buy it and upload it. The day they come out they're always on sale I think. I sometimes stop in a Best Buy out of boredom/curiosity.

/got my new TV on Amazon
//free shipping, even came in and took it out of the box made sure it worked
///no taxes at the time either
 
2012-12-16 05:42:00 PM

Sock Ruh Tease: meyerkev: While I don't buy big ticket items there (because of the markup), they're pretty good for "I need a $30 cable now, and not a $2 cable 3 days from now."

The only time I need a $30 cable now is when a Best Buy employee is walking away after telling me a computer is really fast because it has Windows 8 "lots of memory and video power" and a "big processor", and I feel like garroting someone.


You're getting ripped off. A $5 extension cord will do just fine.
 
2012-12-16 05:42:32 PM

elguerodiablo: Glitchwerks: We're going to end up with only one retail store, and, sadly, that will be Wal-Mart.

Sofa king sad but probably true.


Bite Your Tongue!
 
2012-12-16 05:44:50 PM

xant:

You're getting ripped off. A $5 extension cord will do just fine.


The experience would feel so much richer with the $30 cable.
 
2012-12-16 05:46:08 PM

BMFPitt: As a side note, BB now sells Steam gift cards, so for those who still get BB gift cards for Christmas, they can be converted to something useful.


They also sell "Kindle" cards in the e-reader section.
(Hint: It's really just a standard Amazon.com gift card. Amazon must be laughing their asses off selling these cards at Best Buy. Converted $50 worth of BB cards last year)
 
2012-12-16 05:48:53 PM

thepostess: elguerodiablo: Glitchwerks: We're going to end up with only one retail store, and, sadly, that will be Wal-Mart.

Sofa king sad but probably true.

Bite Your Tongue!


and Target.

For those people that can't Walmart clientele.
 
2012-12-16 05:49:32 PM

elguerodiablo: I got into an argument with the founder of Best Buy on a conference call. Had no idea who he was. Completely clueless Dick and a sack of garbage as a human being.


Sounds legit.
 
2012-12-16 05:50:56 PM

styckx: Farty McPooPants: styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

[i.imgur.com image 850x637]

Looks like the one in Richardson, TX but with a new paint job. The parking lot layout doesn't look exactly right though. It's been a while.

No idea. I just Googled Microscenter..

The store I go to is over in Philadelphia. 45 minute ride completely out of my way but never hesitate to take the trip.


Same here...I live about 45 minutes in the Philly suburbs and occasionally take a trip down to this store as well (It's actually not in Philly, but a ritzy suburb outside of Philly). MicroCenter is awesome.....many of their prices are equal or lower than NewEgg, even with sales tax thrown in the equation. You can find all those "accessories" that stores mark up for "500%", at only a "50%" markup at MicroCenter, if you really need something in a hurry.
 
2012-12-16 05:56:35 PM
Three Best Buy stories.
1) a customer asked that an office get set up ASAP and damn the cost. Best Buy was closest. $20k+ purchase. The sales droid as I was heading to the cashier kept pushing the damn extended warranties. I told him if he did it one more time I was walking out. He pushed again, I blew up screaming at the person so that the whole store heard that he had just f'd up and blown $20k in sales over the f'ing extended warranties. The manager came running but it was too late.

2) I was checking out with the wife and kid in tow, getting a cordless phone. I replied "no" three times to the warranty question, ending by telling the clerk what a bad deal it was since a state law covers electronic purchases and returns. The store manager as I was walking out grabbed me harshly and spun me around. I put his head through the nearest wall and had him arrested for assault. (I was bruised where he grabbed me... The cops took evidence pictures the next day). The idiot kept saying "I was just going to explain how great the warranty really was".

3) I had to run in for something needed that day. While there I heard a sales jerk up selling to the tune of close to $300 dollars cables to an elderly couple. (that was close to what they paid for the tv!). I interrupted, told the salesman exactly what I thought of him and his tactics. It turned out that the elderly couple was in the same assisted living complex as my father, I told them I had to be visiting him that night and would hook them up with my spare cables that they would be replacing at monoprice online prices. $12 all told. They were very grateful.

I will not miss Best Buy in the least.
 
2012-12-16 06:03:14 PM

meyerkev: While I don't buy big ticket items there (because of the markup), they're pretty good for "I need a $30 cable now, and not a $2 cable 3 days from now."


In some areas Amazon offers same-day "Local Express delivery". I ordered a 35ft HDMI cable for $18.99 (including the shipping surcharge) on Tuesday night and it came Wednesday by 4pm. But retail keeps telling claiming it's the 8% sales tax that's causing them to lose business.
 
2012-12-16 06:03:21 PM

exvaxman: Three Best Buy stories.
1) a customer asked that an office get set up ASAP and damn the cost. Best Buy was closest. $20k+ purchase. The sales droid as I was heading to the cashier kept pushing the damn extended warranties. I told him if he did it one more time I was walking out. He pushed again, I blew up screaming at the person so that the whole store heard that he had just f'd up and blown $20k in sales over the f'ing extended warranties. The manager came running but it was too late.

2) I was checking out with the wife and kid in tow, getting a cordless phone. I replied "no" three times to the warranty question, ending by telling the clerk what a bad deal it was since a state law covers electronic purchases and returns. The store manager as I was walking out grabbed me harshly and spun me around. I put his head through the nearest wall and had him arrested for assault. (I was bruised where he grabbed me... The cops took evidence pictures the next day). The idiot kept saying "I was just going to explain how great the warranty really was".

3) I had to run in for something needed that day. While there I heard a sales jerk up selling to the tune of close to $300 dollars cables to an elderly couple. (that was close to what they paid for the tv!). I interrupted, told the salesman exactly what I thought of him and his tactics. It turned out that the elderly couple was in the same assisted living complex as my father, I told them I had to be visiting him that night and would hook them up with my spare cables that they would be replacing at monoprice online prices. $12 all told. They were very grateful.

I will not miss Best Buy in the least.


You sound..... like a real dickhead.
 
2012-12-16 06:04:54 PM

majestic: exvaxman: Three Best Buy stories.
1) a customer asked that an office get set up ASAP and damn the cost. Best Buy was closest. $20k+ purchase. The sales droid as I was heading to the cashier kept pushing the damn extended warranties. I told him if he did it one more time I was walking out. He pushed again, I blew up screaming at the person so that the whole store heard that he had just f'd up and blown $20k in sales over the f'ing extended warranties. The manager came running but it was too late.

2) I was checking out with the wife and kid in tow, getting a cordless phone. I replied "no" three times to the warranty question, ending by telling the clerk what a bad deal it was since a state law covers electronic purchases and returns. The store manager as I was walking out grabbed me harshly and spun me around. I put his head through the nearest wall and had him arrested for assault. (I was bruised where he grabbed me... The cops took evidence pictures the next day). The idiot kept saying "I was just going to explain how great the warranty really was".

3) I had to run in for something needed that day. While there I heard a sales jerk up selling to the tune of close to $300 dollars cables to an elderly couple. (that was close to what they paid for the tv!). I interrupted, told the salesman exactly what I thought of him and his tactics. It turned out that the elderly couple was in the same assisted living complex as my father, I told them I had to be visiting him that night and would hook them up with my spare cables that they would be replacing at monoprice online prices. $12 all told. They were very grateful.

I will not miss Best Buy in the least.

You sound..... like a real dickhead.


And completely full of shiat.
 
2012-12-16 06:08:30 PM
You know the worst part of Best Buy is..

The worst rage inducing experience you can have.

When you come face to face with the asshole who is pushing that farking 800 story tall rolling metal staircase around and has a look of not giving a single fark if you're in his way..
 
2012-12-16 06:11:58 PM

styckx: This is my favorite place to shop. It's a geeks paradise and the employees actually know what they're talking about.

[i.imgur.com image 850x637]


Dammit. I miss Microcenter. And Fry's.

Best Buy and 'random PC shop in the strip mall' are what passes for electronics for now.
 
2012-12-16 06:14:52 PM
Skip the bid dude. Take your money and go buy Bolivia instead.
 
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