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(Philly.com)   Flying Southwest because it doesn't charge fees like those other airlines? Bad news   (philly.com) divider line 76
    More: Sad, southwest, check-in, fees, airlines, AirTran  
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5628 clicks; posted to Business » on 15 Dec 2012 at 10:52 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-12-15 08:22:47 AM
Meh, still get two bags checked free. Anybody flying with 3 50 lb bags deserves to be charged $100 - that's like a whole person. You don't have to do early checkin. The "no show" fee could also be called an "asshole fee". I flew over 130 segments this year and have never - EVER - just not shown up for a flight without calling the airline. Don't be an asshole, you won't get charged a fee.

I'm not a Southwest flyer, but I don't see much of a change here.
 
2012-12-15 08:36:52 AM
BAGS FLY FREE! BAGS FLY FREE! BAGS FLY FREE!

BUY MY BOOK! BUY MY BOOK! BUY MY BOOK!!!
 
2012-12-15 09:51:31 AM
You have to pay a fee if you don't show up for your flight? Big deal.

I can see that being a problem if it turns into one of those "get stuck in TSA for 3 hours" days, but I find those are rare.
 
2012-12-15 09:58:57 AM
 
2012-12-15 10:00:12 AM
Yeah, paying a fee if you decide to just not show up for the flight is the minimum that should happen to you for being such an ass.

And I also don't fly Southwest unless there are absolutely no other options. Call me crazy, but I like knowing which seat I'm getting for the money.
 
2012-12-15 10:31:23 AM

Babwa Wawa: Meh, still get two bags checked free. Anybody flying with 3 50 lb bags deserves to be charged $100 - that's like a whole person. You don't have to do early checkin. The "no show" fee could also be called an "asshole fee". I flew over 130 segments this year and have never - EVER - just not shown up for a flight without calling the airline. Don't be an asshole, you won't get charged a fee.

I'm not a Southwest flyer, but I don't see much of a change here.


Eh, it sort of feels like the Wild West when you're boarding the plane. Sure, if you're casually traveling it's ok to go to the back (or wherever) of the plane, but if you're on a schedule for business (which I suspect you are since my business travel has me flying about as much as you) then it sucks having to fight someone for a seat that won't leave you stuck at the gate for an extra 15 minutes while some idiot struggles with his carry-on because you're not authorized to purchase the early boarding option.

United might shove me in like a sardine and US Airways might be the cheapest SOBs out there, but at least I know where I'm sitting and I can plan accordingly.
 
2012-12-15 10:32:30 AM
Airline fairs are one of the most screwed up things around. About 1/3 of the cost is the plane and 1/3 of the cost is the fuel. The other 1/3 goes to the airport, profit (if there is any), staff legal defense funds and everything else left over.

As they move the seats closer, there wasn't enough room for the checked or carry on luggage.

If you fly the cheap seats and want to get angry, figure the area you get per dollar spent compared to 1st class to make your blood boil like a decompression at 40,000 feet. It gets even worse when you figure that half of first class may not have even paid for the ticket depending on the airline.
 
2012-12-15 10:33:21 AM

Pocket Ninja: And I also don't fly Southwest unless there are absolutely no other options. Call me crazy, but I like knowing which seat I'm getting for the money.


And Pocket Ninja beat me to the punch, dang.
 
2012-12-15 10:45:11 AM
Who cares if someone doesn't show, they still purchased a ticket.
 
2012-12-15 10:59:46 AM

Pocket Ninja: Yeah, paying a fee if you decide to just not show up for the flight is the minimum that should happen to you for being such an ass.


I don't get it. If someone has paid for their fare, they've paid for their space on the flight. Why does it matter if they make it or miss it? Heck, if they miss it, the airlines still probably will fill it with a standby passenger, no? The airline isn't getting anything more from a passenger that is on the flight vs. one that misses the flight, particularly SW since it doesn't change bag fees for the first two bags. I can't imagine revenue per passenger for in-flight services is very much...

And I also don't fly Southwest unless there are absolutely no other options. Call me crazy, but I like knowing which seat I'm getting for the money.
This. I flew Southwest once and didn't like it. I hate the "general admission" seating procedure -- I'd much rather be able to pick my seat when I purchase the ticket or when I check in for the flight. Screw this "hurry to check-in" and having to stand in line line it's a cafeteria business... I only fly a couple of times a year, though.
 
2012-12-15 11:08:31 AM
I'll be the odd one out and say I prefer the Southwest boarding policy. Traditional airlines and their "premium coach" or whatever they call it now is a pain in the ass and messes up seat assignments.

I do pop for the (soon to be $12.50) "earlybird check in" on Southwest- the A boarding group means we pretty well have our pick of the airplane (the first 2-3 rows are always taken by handicapped or business fare travelers) and we aren't paying yet more for luggage. We can get on, grab seats toward the middle/front, and expect to be able to put our carry ons right above us. Then we can just sit and read while everybody else files in like cattle.

The final price ends up being (usually) less than traditional airlines with less hassle, and there's really nothing the "full experience" airlines give you anymore that Southwest doesn't.
 
2012-12-15 11:09:33 AM
Y'all know it's not a mad rush to the seats anymore right? Depending on when you print out your boarding pass, you get an assigned number, then you board based on that number. And there's no secret thing, it's first print first serve. I've been in the 1-5, and 5-10 group both times I've flown since they started that.

I've never really had a problem with flying Southwest
 
2012-12-15 11:15:57 AM
look at their higher pay scales. look at their competitors lower ones. now realize their ticket prices are identical.

it was eventually going to come to this. ever wonder why you dont see any more ads about how they are the low cost carrier?
 
2012-12-15 11:19:03 AM

Outlaw2097: look at their higher pay scales. look at their competitors lower ones. now realize their ticket prices are identical.


assets.nydailynews.com
 
2012-12-15 11:21:06 AM

Outlaw2097: ever wonder why you dont see any more ads about how they are the low cost carrier?


They did force other prices down. Southwest had also hedged fuel prices to hell and gone back when oil first went nuts a decade ago, so they were able to hold the line on airfare at first. Over time their prices went up and other airlines had to lower (and rely on other fees to make up the difference).

Of course, now all the prices are the same as you point out, but I also notice that you can't really call Southwest a "stripped down" experience- outside of the different boarding procedure, their planes are no less comfortable with no fewer perks than you'd get from Delta, United, or American.
 
2012-12-15 11:31:37 AM

akula: I'll be the odd one out and say I prefer the Southwest boarding policy. Traditional airlines and their "premium coach" or whatever they call it now is a pain in the ass and messes up seat assignments.

I do pop for the (soon to be $12.50) "earlybird check in" on Southwest- the A boarding group means we pretty well have our pick of the airplane (the first 2-3 rows are always taken by handicapped or business fare travelers) and we aren't paying yet more for luggage. We can get on, grab seats toward the middle/front, and expect to be able to put our carry ons right above us. Then we can just sit and read while everybody else files in like cattle.

The final price ends up being (usually) less than traditional airlines with less hassle, and there's really nothing the "full experience" airlines give you anymore that Southwest doesn't.


If people wouldn't bring maximum size carry one like assholes there wouldn't be a problem with overhead luggage room. Fark those people. Take up the whole goddamn overhead with their jumbo luggage becuase theyre to cheap to pay or cant wait 10 minutes for their luggage and I have to stick my laptop under my seat and reduce my space because I was conscientious and end up getting screwed.
 
2012-12-15 11:32:58 AM
I had the best flight experience of my life on a Southwest Sea-Tac to O'Hare trip in 2008. The crew were having fun, the pilot cracked jokes and trooped several kids to the cockpit. Half the plane was librarians heading to the annual conference and since we are a compulsively rule-abiding lot, no disruptive passenger incidents.
 
2012-12-15 11:35:18 AM

Pocket Ninja: And I also don't fly Southwest unless there are absolutely no other options. Call me crazy, but I like knowing which seat I'm getting for the money.


Eh, I honestly don't give a shiat where I'm sitting. I like taking the window seat, because I sleep the whole flight, but you can get into window seats even if you're in the high B's so unless I just totally forget to check in it's not normally a problem.

And it's generally a much faster boarding procedure.
 
2012-12-15 11:38:23 AM

DON.MAC: Airline fairs are one of the most screwed up things around. About 1/3 of the cost is the plane and 1/3 of the cost is the fuel. The other 1/3 goes to the airport, profit (if there is any), staff legal defense funds and everything else left over.


You know how I know you don't work in the airline industry?
 
2012-12-15 11:38:45 AM
If they want to charge the fee because they could not sell the ticket shouldn't this only apply if the flight is soldout? I've been on plenty of Southwest flights that had empty seats and the seats weren't empty because of no-shows.
 
2012-12-15 11:42:46 AM
I don't know why anyone flies southwest anymore. It's not longer the cheapest, and you have to fight to get a good seat. fark them.
 
2012-12-15 11:44:45 AM

BiffDangler: and you have to fight to get a good seat


I've just come to a point in my life where saving 2-3 minutes on getting out of the airplane just isn't a big deal to me anymore.
 
2012-12-15 11:47:17 AM
Note, they're not charging you a fee for not showing up. They're charging you a fee if you don't show up and want to change your ticket to another flight.

In that case, you did prevent them from selling the seat to someone else. I don't have a problem with that.
 
2012-12-15 11:51:08 AM

bhcompy: If people wouldn't bring maximum size carry one like assholes there wouldn't be a problem with overhead luggage room.


Yup... Seems like every flight there's a small but significant percentage of people hauling carryons that are nowhere near fitting inside the size restrictions. Then they shove jackets and other crap into the overhead along with it.

On Southwest there's no reason to do that whatsoever... you can check a bag for free. I can possibly understand that on airlines that charge a fee for a checked bag, but even then a decent quality carry on bag is designed to be space efficient enough that several days' worth of clothing can be shoved in there without a problem.
 
2012-12-15 01:21:12 PM
Call me crazy, but I like knowing which seat I'm getting for the money.

This. I have to pore over my options when buying the ticket. I can't just "get on the plane" not knowing.
 
2012-12-15 01:38:29 PM

akula: I'll be the odd one out and say I prefer the Southwest boarding policy. Traditional airlines and their "premium coach" or whatever they call it now is a pain in the ass and messes up seat assignments.

I do pop for the (soon to be $12.50) "earlybird check in" on Southwest- the A boarding group means we pretty well have our pick of the airplane (the first 2-3 rows are always taken by handicapped or business fare travelers) and we aren't paying yet more for luggage. We can get on, grab seats toward the middle/front, and expect to be able to put our carry ons right above us. Then we can just sit and read while everybody else files in like cattle.
pre
The final price ends up being (usually) less than traditional airlines with less hassle, and there's really nothing the "full experience" airlines give you anymore that Southwest doesn't.


Agreed.

I didn't even pay for earlybird check in last time; I just set my alarm to check in online at the earliest possible time, fell back asleep, voila. Since if I have to travel for work it's often booked last minute, I much rather prefer where I can take my chances with getting in an early group vs. incredibly horrible seat because it was the last one left.
 
2012-12-15 01:40:10 PM

Pocket Ninja: Yeah, paying a fee if you decide to just not show up for the flight is the minimum that should happen to you for being such an ass.

And I also don't fly Southwest unless there are absolutely no other options. Call me crazy, but I like knowing which seat I'm getting for the money.


See, I don't care which seat I'm getting, I want to know which seats the parents with small children are getting. Southwet (used to at least) let parents and their small children board first. Then I got on, found the seat furthest from them, and plopped down.
 
2012-12-15 01:44:32 PM

deaccessioned: Pocket Ninja: Yeah, paying a fee if you decide to just not show up for the flight is the minimum that should happen to you for being such an ass.

And I also don't fly Southwest unless there are absolutely no other options. Call me crazy, but I like knowing which seat I'm getting for the money.

See, I don't care which seat I'm getting, I want to know which seats the parents with small children are getting. Southwet (used to at least) let parents and their small children board first. Then I got on, found the seat furthest from them, and plopped down.


If I board in the early group, I just pick an emergency exit row. I'm quite fine with that responsibility, especially when it means no kids will share the row with me at least.
 
2012-12-15 01:47:07 PM
Is it just courtesy that SW flights board Window - aisle - window - aisle all the way back and then the middle seat is filled? Or is there a rule there? I've boarded quite a few SW flights where I look back and see windows seats in the back and say "screw it" there is a middle seat right here. I don't care if if I in the middle. I get dirty looks, grumpy people, but I've mostly flown delta so 6 across on a domestic flight doesn't phase me.... Is there an etiquette I am ignoring?
 
2012-12-15 01:57:29 PM

akula: bhcompy: If people wouldn't bring maximum size carry one like assholes there wouldn't be a problem with overhead luggage room.

Yup... Seems like every flight there's a small but significant percentage of people hauling carryons that are nowhere near fitting inside the size restrictions. Then they shove jackets and other crap into the overhead along with it.

On Southwest there's no reason to do that whatsoever... you can check a bag for free. I can possibly understand that on airlines that charge a fee for a checked bag, but even then a decent quality carry on bag is designed to be space efficient enough that several days' worth of clothing can be shoved in there without a problem.


Not to mention there's usually a gate check station so that you don't have to go to the carousel to pick up your bag with the other checked luggage.

/Prefer knowing in advance where I sit
 
2012-12-15 02:00:11 PM

StreetlightInTheGhetto: If I board in the early group, I just pick an emergency exit row. I'm quite fine with that responsibility, especially when it means no kids will share the row with me at least.


Hm, good plan.

\newsletter, subscription, etc.
\\Plus I might get the power of life and death over people
\\\Maybe I'm not the person for that job after all
 
2012-12-15 02:11:33 PM
I am very happy with Southwest airlines and will often choose to fly them over another airline when given the choice at the same price.

First of all, if you're taking a bag of any kind, other airlines charge a checked bag fee AND a carry-on bag fee. Also, there's the Unintended Consequences fee (look it up), fees for booking online, fees for checking in at the airport, no food at all, etc.

I have no problem with the select-your-seat process on SWA. I set my phone alarm for 24 hours prior to my flight's departure. I have the mobile SWA app. I check in on my phone. If I'm too early, I hit the back button and submit again. I do this until I'm check in. Rarely am I not in the first 35 people to board and often I'm number 16 or 17. The system rewards the resourceful and punishes the indolent. I like it.

Also, you get crackers and peanuts and stuff. It's nothing great but it's better than most airlines' basic coach service.

And I still feel that it's the cheapest as a general rule once all the fees are calculated. I hate rewarding all those hidden fees airlines by saying they're cheaper when they aren't but it sounds like a lot of you have fallen for it.
 
2012-12-15 02:22:50 PM

BizarreMan: In that case, you did prevent them from selling the seat to someone else. I don't have a problem with that.


Hidden change fee is what it is. Revenue management already overbooks to account for no-shows. So you really haven't prevented the sale of the seat to another.

WN was fined a few years ago in regards to their IDB practices. I'd call them crooks but they are running the only profitable airline in this country and I've never had a problem when flying them.
 
2012-12-15 02:28:33 PM
The last few flights I have been on have been SW. I'm come to like them for 3 hourish and under domestic flights.

1. 'Free' checked bags. This makes boarding and leaving much easier as I have noticed a much smaller number of huge carry-ons. Having 150 people wrangling 'overnight' bags and other assorted crap down the aisles just makes everyone's life less enjoyable.

2. Boarding/Seating: The cattle call is actually more orderly than many other competitors. It is easier for my family to sit together instead of being spread out across wherever a few seats may be together. And the we are not nickel and dimed for seat 'upgrades' in different parts of the plane.

3. Little electronics in the seats. I have to say at first, I like the novelty of the in flight screens and computer systems. On international flights, being able to choose a movie or whatever is nice. But it all comes at the cost of less underseat space as that is where a good amount of the gear is stored. On flights less than 3 hours, I don't need all the crap. Its better to have more room for my feet and what not. Any more all most people really need is charging port of some type for their own gear. Short domestic flight usually only have some crappy sitcom on anyway, full of commercials too boot. Who needs it?

4. And while it is not the same in all areas, SW has more direct flights to places I actually want to go. If i fly others, I am almost always stuck routing through ATL, DFW or IAH.
 
2012-12-15 02:31:49 PM

Pocket Ninja: And I also don't fly Southwest unless there are absolutely no other options. Call me crazy, but I like knowing which seat I'm getting for the money.


Getting on the fark'n plane and getting where I need to go relatively ontime trumps knowing where I'm sitting. Also - unless you check in late or show up 3 seconds before the door closes - you should not be able to find a halfway decent seat.
 
2012-12-15 03:01:57 PM
Southwest is a great airline for quick flights. I don't get the hate
 
2012-12-15 03:03:46 PM
If Southwest succeeds in raising revenues by $1.1 billion, that would add $1.50 per share to revenues. And since most of that will be profit, its $10.38 stock price might see a bump.
 
2012-12-15 03:42:31 PM

Pocket Ninja: And I also don't fly Southwest unless there are absolutely no other options. Call me crazy, but I like knowing which seat I'm getting for the money.


I find it very convenient to choose whatever seat near the front with no babies around. Your great pre-reserved seat suddenly sucks when the one next to it has a 400 pound person in it. SA also gets mad props for some engaged and useful flight attendants, like the one who shut down HARD all the teen fliers for being buttheads that one time. AA and United the crew usually looks like they are searching for some form of euthanasia to escape their existence.

Pocket Ninja: Yeah, paying a fee if you decide to just not show up for the flight is the minimum that should happen to you for being such an ass.


See below. It does happen, usually at choke-point and understaffed airports.

serial_crusher: I can see that being a problem if it turns into one of those "get stuck in TSA for 3 hours" days, but I find those are rare.

 
2012-12-15 03:47:53 PM

slykens1: BizarreMan: In that case, you did prevent them from selling the seat to someone else. I don't have a problem with that.

Hidden change fee is what it is. Revenue management already overbooks to account for no-shows. So you really haven't prevented the sale of the seat to another.

WN was fined a few years ago in regards to their IDB practices. I'd call them crooks but they are running the only profitable airline in this country and I've never had a problem when flying them.


Southwest has the lowest load factor of the majors.

For November it was 80%. US Airways had 86.2%. Even JetBlue managed 81.5% and some of the NYC area was without power for the early part of November.
 
2012-12-15 03:53:30 PM

Omnivorous: If Southwest succeeds in raising revenues by $1.1 billion, that would add $1.50 per share to revenues. And since most of that will be profit, its $10.38 stock price might see a bump.


I am still trying to figure out how they will get the money out of the passengers that don't show up. Will they charge the credit card originally used to make the booking? Will they send them a bill? Sell the debt to a credit collection agency? Sue them in small claims court?

I think collecting on this fee will be very difficult and will spawn at least a few lawsuits and probably alienate their clientele.

At the very worst, it will make fliers show up for their flights more often...which will not generate any income.
 
2012-12-15 04:07:30 PM

WxGuy1: I don't get it. If someone has paid for their fare, they've paid for their space on the flight. Why does it matter if they make it or miss it? Heck, if they miss it, the airlines still probably will fill it with a standby passenger, no? The airline isn't getting anything more from a passenger that is on the flight vs. one that misses the flight, particularly SW since it doesn't change bag fees for the first two bags.


Except that Southwest has a long standing history of allowing you to cancel/change your flight without a charge and then apply the cost of that ticket to a new flight. This is to prevent people from just no-showing and then getting a free (or reduced price) ticket on a later flight, which does cost them money.

FTA: "Southwest chief commercial officer Bob Jordan said the no-show fee would give passengers an incentive to cancel a ticket before departure so that Southwest can resell those empty seats."
 
2012-12-15 05:12:34 PM

HempHead: I am still trying to figure out how they will get the money out of the passengers that don't show up. Will they charge the credit card originally used to make the booking? Will they send them a bill? Sell the debt to a credit collection agency? Sue them in small claims court?


If I understand it correctly, they'll get it out of the people when they try to apply that unused ticket to another flight. Instead of getting full credit, they get whatever the amount is minus the fee. If they never try to apply that unused ticket to another flight, well, no big deal- Southwest pockets the money paid for the ticket and never has to provide travel. Southwest doesn't give full refunds on the cheap tickets, so they'd have to rebook if they wanted to get that value back.
 
2012-12-15 05:16:19 PM
In other news, people apparently blow hundreds of dollars on tickets, then don't use them.
 
2012-12-15 05:25:07 PM

mandoskippy: Is it just courtesy that SW flights board Window - aisle - window - aisle all the way back and then the middle seat is filled? Or is there a rule there? I've boarded quite a few SW flights where I look back and see windows seats in the back and say "screw it" there is a middle seat right here. I don't care if if I in the middle. I get dirty looks, grumpy people, but I've mostly flown delta so 6 across on a domestic flight doesn't phase me.... Is there an etiquette I am ignoring?


I think it's human nature (or cultural bias). Lone travelers want to give each other some personal space and only sit right next to each other if they have to. But on the last SWA flight I was on, the flight attendant was trying to hurry people into their seats so the plane could take off on time. She said over the PA, "Remember, the "C" in "C Group" stands for "center seat." Lots of chuckles ensued.
 
2012-12-15 05:32:20 PM
I like the Earlybird Check-in. I used that when I went out of town for Thanksgiving. It meant I didn't get stuck in a middle seat and I could sit near the front if I wanted, so I could get off the plane faster. I also like that they don't charge for checked bags. I only ever have one checked bag, and I like not having to remember to get cash so I can check my bag.
 
2012-12-15 05:47:38 PM

spanarkelspinner: In other news, people apparently blow hundreds of dollars on tickets, then don't use them.


It's quite common in Europe to buy €10 tickets on Ryan Air or EasyJet and not use them.
 
2012-12-15 06:22:36 PM
I flew SWA from Las Vegas to MSP recently and on the first leg I think it was a laziest cabin crew I've ever encountered. I'm convinced they persuaded the pilot to keep the fasten-seat-belt indicator on all the way so that they wouldn't have to attend to the passengers, as it was smooth as glass in the air all the way.

On the next leg, the crew's response to any "call attendent" lights coming on was to issue a reminder on the PA that if you turn it on by accident, you can turn it off too. Well, maybe it wasn't an accident, maybe you should haul your lazy, non-funny ass out of your seat and do your job and see if the person needs something.

Southwest is nothing special. Maybe it was once, but it is just another carrier now.
 
2012-12-15 06:33:59 PM
Since all major carriers are effectively identical, I just fly with whomever gets me where I'm going the quickest, with the most convenient arrival and departure times.
 
2012-12-15 06:35:04 PM

Solon Isonomia: Babwa Wawa: Meh, still get two bags checked free. Anybody flying with 3 50 lb bags deserves to be charged $100 - that's like a whole person. You don't have to do early checkin. The "no show" fee could also be called an "asshole fee". I flew over 130 segments this year and have never - EVER - just not shown up for a flight without calling the airline. Don't be an asshole, you won't get charged a fee.

I'm not a Southwest flyer, but I don't see much of a change here.

Eh, it sort of feels like the Wild West when you're boarding the plane. Sure, if you're casually traveling it's ok to go to the back (or wherever) of the plane, but if you're on a schedule for business (which I suspect you are since my business travel has me flying about as much as you) then it sucks having to fight someone for a seat that won't leave you stuck at the gate for an extra 15 minutes while some idiot struggles with his carry-on because you're not authorized to purchase the early boarding option.

United might shove me in like a sardine and US Airways might be the cheapest SOBs out there, but at least I know where I'm sitting and I can plan accordingly.


As far as I know, Southwest does their boarding the way they do because it actually is faster than the standard boarding procedure.
 
2012-12-15 06:37:00 PM

Mitch Taylor's Bro: mandoskippy: Is it just courtesy that SW flights board Window - aisle - window - aisle all the way back and then the middle seat is filled? Or is there a rule there? I've boarded quite a few SW flights where I look back and see windows seats in the back and say "screw it" there is a middle seat right here. I don't care if if I in the middle. I get dirty looks, grumpy people, but I've mostly flown delta so 6 across on a domestic flight doesn't phase me.... Is there an etiquette I am ignoring?

I think it's human nature (or cultural bias). Lone travelers want to give each other some personal space and only sit right next to each other if they have to. But on the last SWA flight I was on, the flight attendant was trying to hurry people into their seats so the plane could take off on time. She said over the PA, "Remember, the "C" in "C Group" stands for "center seat." Lots of chuckles ensued.


There's that, but a bunch of travelers are extreme dicks to people looking for a seat once the plane is about 70% full. My wife generally grabs a window seat so I take the center so I can sit next to her, leaving the aisle seat free. There's a number of others traveling together who not only take the aisle and window seats, but look at others coming down the aisle as though they are saying "Go ahead, mofo... take this seat... I triple dog dare you, farker." They deliberately project an air of hostility to others to keep that seat free. I get how nice it is to have that seat empty, but on most flights today that just isn't going to happen, so there's no point in being a dick about it.

Oh, and center seat gets both armrests. I had one jerk take the aisle seat and then act like I was the asshole for using both armrests. If you're in the aisle, you can lean that direction, so do so and STFU.
 
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