Raoul Eaton: lilbjorn: Customer service. It's why Comcast is universally loved.I've actually had pretty decent experience with Comcast CSR's. It's not that I have any big love for the company, but when I call them the CSR's are friendly, know what they're doing, and take whatever time they need to fix my problem. And the local Comcast "store" seems incredibly casual about how they treat equipment. When I had to trade in a box they barely looked at it--just put it on a big stack of other boxes. It could have been full of dog biscuits for all they knew or cared.///Compay does keep jacking up the bill though//get sick of calling them every 6 months to tell them to charge less/the calls work, though
ski9600: //There was another elephant I was trying to shoot which was the water bill for my building which was about 6000 sq ft and using some obscene number of gallons per quarter.
MBK: Not to defend Comcast or anything, but the cable box is their property (you only "rent it"), and I'm sure for insurance purposes, they need to tell Comcast that the box is destroyed and they have to pay for it (which will probably be covered by the home owner's insurance).
jmr61: Lighten up people. Seriously, who gives a fark about a damn cable box?If my house blew up I'm not worrying too much about a GD cable box.
moefuggenbrew: Never understood the whole, oh the hurricane caused a flood but since you don't have flood insurance you're not covered. What's next? "Oh you don't have wind insurance, that damage was caused by wind, not the hurricane, not covered." "Oh, you didn't have flying shiat insurance, that damage was caused by flying shiat, not the hurricane, not covered" etc etc..
Mr. Breeze: That and when I checked the install work after Comcast originally got done hooking up my cable (HDTV package included), I asked why he was using VGA cables instead of an HDMI. His response was that they don't provide HDMI cables. I only wonder how many average consumers don't know or pay attention to this stuff.
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