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(Consumer Reports)   The latest Consumer Reports' Annual Auto Reliability Survey has good news -- Toyota has rebounded nicely -- and some bad news -- apparently, it really does stand for "Fix Or Repair Daily"   (consumerreports.org) divider line 138
    More: Obvious, Consumer Reports, Toyota, paid survey  
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6684 clicks; posted to Main » on 30 Oct 2012 at 11:33 AM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-10-30 08:13:00 AM  
I thought it was Found On Road Dead.

No comment re: Pontiac.
 
2012-10-30 08:22:49 AM  
10 years ago I would have never purchased an American car because of reliability concerns. Two years ago I bought a caddy and have been loving it. It's built really well and I've not had any issues minor or major with it. It's design is awesome both inside and out.. love it.

Frankly I have always preferred to own an American car and am happy I can buy one that doesn't fall apart and that has competitive styling.
 
2012-10-30 08:25:08 AM  
Part of Ford's business model is to make post sale money on parts. It actually funds the purchase of the car itself.
 
2012-10-30 08:31:10 AM  

Because People in power are Stupid: Part of Ford's business model is to make post sale money on parts. It actually funds the purchase of the car itself.


That is Mitsubishi's profit model on the Eclipse and always has been. Sell a cheap ass car for cost and make it up on repairs.
 
2012-10-30 09:31:11 AM  
Too bad really, because my 98 Ford escort has been a wonderful, reliable car. If I thought I could get the same thing right now I'd jump on it.

Then again, Ford's lousy rep is why I managed to buy it at only 6 years old and 60k for $2400.

/less than $2k in repairs over almost 9 years.
 
2012-10-30 09:42:46 AM  
I think I'll stick with Mazdas for a while longer.
 
2012-10-30 09:43:21 AM  
Once a Zoomie, always a Zoomie.
 
2012-10-30 10:01:03 AM  
Why would I pay for this information?
 
2012-10-30 10:07:36 AM  
Fark has assured me that they are now quality autos, and my sister's experience with her brand new Ford was an outlier.
 
2012-10-30 10:35:39 AM  
Most of Ford's reliability issues have to do with the audio system- Sync/my Ford Touch. It sucks.
 
2012-10-30 10:42:36 AM  
Bought my first Toyota this year and I'm not going back. I would rather give my money to the hardworking Japanese with their strong conservative values then shovel more money to the commie marxist socialist domestic auto producers with their ill-gotten corporate welfare and bailouts.
 
2012-10-30 11:00:32 AM  

Elzar: I would rather give my money to the hardworking Japanese


Bad news for you: Your Toyota was probably built in Alabama or Kentucky
 
2012-10-30 11:33:16 AM  

AirForceVet: I think I'll stick with Mazdas for a while longer.


My Protege is awesome. I gave it away though, because I upgraded to a Toyota Sienna.

unlikely: Bad news for you: Your Toyota was probably built in Alabama or Kentucky


The Siennas are built in Indiana. And they've gotten very good reviews for years.

(If you are curious about where your car was made, there's a way you can find out where your Toyota was built using the Vin number. Google it.)
 
2012-10-30 11:39:02 AM  

Krymson Tyde: I thought it was Found On Road Dead.

No comment re: Pontiac.


I thought it was Farker Only Rolls Downhill.
 
2012-10-30 11:41:39 AM  

Elzar: Bought my first Toyota this year and I'm not going back. I would rather give my money to the hardworking Japanese with their strong conservative values then shovel more money to the commie marxist socialist domestic auto producers with their ill-gotten corporate welfare and bailouts.


And give money to Japanese unions? I bet you'd like that wouldn't you, lib?
 
2012-10-30 11:44:04 AM  
My brother converted me into a Toyota guy. I men, the guy could tear up a steel ball with a rubber mallet and he treated that 85 Corolla with the same attitude. And it took everything he could dish and kept on running. Hell, any car that can absorb that much abuse was worthy of my consideration.

/loved my 89 Supra
//wife loved her Camery coup
///my 03 tundra still purrs
////and then there's the ISF, mother of god that is a fun car........shup, it's still a Toyota.
 
2012-10-30 11:44:35 AM  
I'll keep my Nissan...
 
2012-10-30 11:45:54 AM  
Anyone who subscribes to CR have the actual list? All I got was a video.
 
2012-10-30 11:46:32 AM  
i'm a pretty boring guy, so I thought "hey why not get a Toyota"?
So i went to test drive some.... too boring.
also uncomfortable.
 
2012-10-30 11:46:43 AM  

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No, thanks.
 
2012-10-30 11:47:06 AM  
So the Prius C is the most reliable car, gets 50mph and they recommend you don't buy it because it isn't fun to drive? This is why people don't pay for your reviews consumer reports.
 
2012-10-30 11:47:07 AM  
Sign In or Subscribe to read full article and see Rating

How did this get greenlit?
 
2012-10-30 11:47:43 AM  
We just became a Subaru family in September. The wife has an '07 Forester. I think it's great and she loves it. In a few years I want to get a Legacy or Impreza.
 
2012-10-30 11:48:06 AM  
Having just become quite frustrated over an issue with my '06 Ford Fusion, I feel this pain - but not too seriously. Mechanically, the car has been fine - no transmission, engine, suspension, etc problems whatsoever, and it's just now turned over 70K (2.3L 5spd).

But I had the battery go out on it last week. No big deal, but it's getting cold, didn't want to push start it in the snow, so I took it to the auto store and had it tested. They said dead, I got a new one, went home and put it in. Everything works great - car starts just fine, I only drop one screw, etc. But when I go to drive it somewhere, the damn thing won't come out of idle. Pedal to the floor, it won't get over 1200 RPM.

Turns out there's some computer-controlled throttle business that "learns" how you work the engine, and has to "relearn" after you disconnect the battery. So I have to let it idle for 10 min (up to operating temp + some extra time) then TURN ON THE AC to get it into "relearning" mode. After that, worked fine, but what the hell, Ford? If the battery is removed and replaced, the computer locks out the accelerator? That's ridiculous.
 
2012-10-30 11:49:10 AM  

Tr0mBoNe: Why would I pay for this information?


From non-car experts, no less.

Toyotas have sucked for a decade. Reliable? For the most part. Good cars? No.
 
2012-10-30 11:49:52 AM  
consumer reports were caught in lies about the suzuki samurai & isuzu trooper long ago. why do people give them any credibility?

Freudian_slipknot: Too bad really, because my 98 Ford escort has been a wonderful, reliable car. If I thought I could get the same thing right now I'd jump on it.

Then again, Ford's lousy rep is why I managed to buy it at only 6 years old and 60k for $2400.

/less than $2k in repairs over almost 9 years.


mid 1980's Escort platform was used for many Ford & Mercury cars. many suffered cracked engine blocks, so many that you couldn't get a good engine from the scrap yard. and many more burned to nothing. I don't understand why insurance companies (not that i love ins co's) would let an established manufacturer get away with selling a defective product that must have been the source of many a premium check being cut.
 
2012-10-30 11:50:59 AM  
I gotta say, I bought a 2010 Kia Forte Koup SX.

I was very dubious about buying a KIA, but it was a decent car with full airbags, good crash test results, and enough power to keep it from being TOTALLY boring.

I've put 70,000+ miles on it in two years, and I not one dime in repair costs.

Although, I had a few issues with their warranty service. They SAY you have a 100,000 mile warranty, but will do anything and everything they possibly can to avoid having to cover something. I had a fuel injector die, and they kept my car for more than a month before trying to tell me it was my fault because I had put a tank of "bad gas" in the car.

I bought a new injector, and replaced the one that the OBDII scanner said was the misfiring cylinder...not a hiccup since.

When I called corporate's customer service and told them what happened, they refunded all of the money I had spent at the dealership on useless repairs, and the cost of the new injector (bought it at NAPA) plus three coupons for free wash/detail services for my trouble.

Overall, minus the one issue with the injector, the car has been flawless.


72,000 miles and the next thing will be a new clutch.
 
2012-10-30 11:53:17 AM  
My great GMC Sierra due to its nice engine was built in Mexico, and wifey's CRV took a boat ride from Japan. They're both great. I think my previous Silverado and 3 Pontiacs were all built in Canadia and were really good too. Those Tundras do look neat though
 
2012-10-30 11:54:09 AM  

phyrkrakr: Turns out there's some computer-controlled throttle business that "learns" how you work the engine


Adaptive automatic transmissions are actually very common these days. Common enough that manufacturers don't even bother highlighting them in marketing materials.

And yeah, they can be annoying as shiat. Also makes test driving a pain, since until the ECU learns your driving habits, it's not gonna give you an accurate idea of how it will actually perform.
 
2012-10-30 11:54:30 AM  

AirForceVet: Once a Zoomie, always a Zoomie.


this. I've owned a ton of cars, then I owned a Miata... loved that car... so much that when I decided to get a luxury car, the only one that could compare was a Mercedes. Had the Mercedes for 5 years and less than 50,000 miles on the odometer... piece of crap.

Back to a Mazda now (CX-9), and will probably never change again.

To the Toyota owners proud to be at the top of the list, yes, you have a good car, but look at the TCO for a similar Mazda and eat your heart out.
 
2012-10-30 11:54:55 AM  
Yes, my Explorer with only 225,000 miles on it needs new tires, and is therefore unreliable.
 
2012-10-30 11:55:23 AM  
Not a word about the giant hair lady?
 
2012-10-30 11:55:36 AM  
I love reading their car reviews and the subjective comments. Where a Subaru or Toyota is "firm and sporty" a Ford or Dodge is "harsh." Where a Lexus is "supple" a Caddie or Lincoln is "vague and floaty."
 
2012-10-30 11:56:52 AM  
CR says this: "Several factors contributed to Ford's decline. A few new or redesigned models, including the Explorer, Fiesta, and Focus, came out of the gate with more problems than normal. Ford has also added the MyFord/MyLincoln Touch electronic infotainment system, which has been problematic so far, to many vehicles. In addition, three historically reliable models-the Ford Escape and Fusion and the Lincoln MKZ-are not included in the analysis. They were redesigned for 2013, and we don't know how the new versions will fare."

New models - yes, even those from Japan headquartered companies - are often buggy.

I have a 2006 mazda and it has the weakest suspension I've ever had. Weak struts and resulting tire issues. Cracked an engine mount by simply driving it around.
 
2012-10-30 11:56:58 AM  

verbaltoxin: We just became a Subaru family in September. The wife has an '07 Forester. I think it's great and she loves it. In a few years I want to get a Legacy or Impreza.


love subarus. we always had one, but ended up getting a prius a number of years ago. Then our local dealership basically dropped their subaru business and went all toyota. As in, their mechanics trained on subarus were so bad that they farked up the one we had.
So, we own toyotas. It works.
 
2012-10-30 11:57:10 AM  
:My '02 Prius is a freaking marvel. Runs on gas and oil.
 
2012-10-30 11:57:48 AM  

ghare: Yes, my Explorer with only 225,000 miles on it needs new tires, and is therefore unreliable.


Wow you already put 225,000 miles on a 2013 Ford? You must drive non-stop.
 
2012-10-30 11:58:34 AM  

KrispyKritter: consumer reports were caught in lies about the suzuki samurai & isuzu trooper long ago. why do people give them any credibility?


Yep, I don't trust them at all. When I saw a GMC Sierra get great reviews and a Chevy Silverado get bad ones... any credibility they had with me went out the window, considering those trucks are the same facking thing save for sheet metal and badging. Saw something similar with the Prizm and the Corolla a while back too.
 
2012-10-30 11:58:38 AM  

TheDirtyNacho:
New models - yes, even those from Japan headquartered companies - are often buggy.

.


and yet they said the most reliable new car was a new model Toyota.
 
2012-10-30 12:00:24 PM  

mysticcat: Most of Ford's reliability issues have to do with the audio system- Sync/my Ford Touch. It sucks.


It seems a bit disingenuous for CR to treat issues with the infotainment console the same as drive train problems for the purposes of reliability (especially when many competitors have no viable equivalent). I agree though, Touch kinda sucks, but I always found Sync to be pretty cool for the phone features alone. Once you get your cell connected to the thing, it's really hard to go back to life without it (if you're on the road a lot).
 
2012-10-30 12:01:51 PM  

Elzar: Bought my first Toyota this year and I'm not going back. I would rather give my money to the hardworking Japanese with their strong conservative values then shovel more money to the commie marxist socialist domestic auto producers with their ill-gotten corporate welfare and bailouts.

 

Whut? The US auto manufactures are "commie marxist socialist" ? Who is to blame here? Bush for the corporate welfare part and Obama for the bailout part?
 
2012-10-30 12:02:27 PM  

basemetal: ///my 03 tundra still purrs


Made in Indiana.

metallion: I'll keep my Nissan...


Most likely made in Tennessee if it's a new model.

verbaltoxin: The wife has an '07 Forester.


On of the few Japanese cars still made in Japan. The Legacy is made in the same plant as the Toyota Camry is. The Impreza manufacturing is being shifted to the USA.

The more you eat the more you fart: bought a 2010 Kia Forte Koup SX.


Basically a Hyundai Elantra with some modifications. Made in Korea but they're shifting manufacturing over to the US Georgia plant in a year or two.
 
2012-10-30 12:03:39 PM  

zipdog: Krymson Tyde: I thought it was Found On Road Dead.

No comment re: Pontiac.

I thought it was Farker Only Rolls Downhill.


farked on race day.
 
2012-10-30 12:04:48 PM  

unlikely: Elzar: I would rather give my money to the hardworking Japanese

Bad news for you: Your Toyota was probably built in Alabama or Kentucky


Both of my Hondas were made in Japan. Can trace them back to the actual factory.

I'm a bad American. :(
 
2012-10-30 12:07:33 PM  

SacriliciousBeerSwiller: Tr0mBoNe: Why would I pay for this information?

From non-car experts, no less.

Toyotas have sucked for a decade. Reliable? For the most part. Good cars? No.


Guess that depends on what you want in a vehicle then. Reliable = good for me. Being reliable is the main reason I bought my tacoma. It may not have had every bell and whistle some of the other trucks I looked at but it farkin works. The people I know with other brands have all had pricey repairs over the years. The most expensive thing I've had to do is replace my tires.
 
2012-10-30 12:09:47 PM  
I love my 2011 F-150. Very impressed with handling, ride, mpg, styling, and features.
 
2012-10-30 12:10:53 PM  

Katie98_KT: verbaltoxin: We just became a Subaru family in September. The wife has an '07 Forester. I think it's great and she loves it. In a few years I want to get a Legacy or Impreza.

love subarus. we always had one, but ended up getting a prius a number of years ago. Then our local dealership basically dropped their subaru business and went all toyota. As in, their mechanics trained on subarus were so bad that they farked up the one we had.
So, we own toyotas. It works.


Legacy GTs are pretty sweet. The two problems I have with Subarus is they don't seem to be competitively priced, and the non-turbocharged models all feel weak to me. But they all handle beautifully and are a joy to drive, turbo or not.

Toyotas, on the other hand, feel like I'm driving a Maytag appliance. Great, it's reliable. But there's a point of drive-ability below which all the reliability in the world won't justify the shortcomings, and Toyotas are way below that.

Honda was headed the same direction but all of a sudden seems to be getting back on track, at least with the Accord.

Bottom line is these days, most cars are reliable enough for that not to be the major differentiating attribute, as long as we're not talking German-scale electronics malfunctions.
 
2012-10-30 12:15:06 PM  

Lothar IB: SacriliciousBeerSwiller: Tr0mBoNe: Why would I pay for this information?

From non-car experts, no less.

Toyotas have sucked for a decade. Reliable? For the most part. Good cars? No.

Guess that depends on what you want in a vehicle then. Reliable = good for me. Being reliable is the main reason I bought my tacoma. It may not have had every bell and whistle some of the other trucks I looked at but it farkin works. The people I know with other brands have all had pricey repairs over the years. The most expensive thing I've had to do is replace my tires.


I honestly can't speak for pickups, anyway. But I'd wager that "just works" is a higher priority for a utility vehicle. For cars, though, it HAS to be at least somewhat fun to drive. I can't stand floaty steering and schizophrenic suspension.
 
2012-10-30 12:15:50 PM  
xynix:
The more you eat the more you fart: bought a 2010 Kia Forte Koup SX.

Basically a Hyundai Elantra with some modifications. Made in Korea but they're shifting manufacturing over to the US Georgia plant in a year or two.


Yeah, it IS a Hyundai Elantra with just a handful of modifications. Still, it's actually become a pretty good car. Minus my issues with the dealership honoring the warranty for the injector, the car is been flawless.

It doesn't sound like much, but mine is an SX with the 2.4L engine with 173HP. It's quick enough to smoke a v-6 mustang in the 1/4 mile, but the absolute BEST part is that with just a CAI and a freeer-flowing exhaust (I have a Borla system on it), it will get 41mpg in top gear at 55mph, and at 75mph, it returns a solid 36mpg.

Mine is a 6-speed manual.
 
2012-10-30 12:16:19 PM  

SacriliciousBeerSwiller: mysticcat: Most of Ford's reliability issues have to do with the audio system- Sync/my Ford Touch. It sucks.

It seems a bit disingenuous for CR to treat issues with the infotainment console the same as drive train problems for the purposes of reliability (especially when many competitors have no viable equivalent). I agree though, Touch kinda sucks, but I always found Sync to be pretty cool for the phone features alone. Once you get your cell connected to the thing, it's really hard to go back to life without it (if you're on the road a lot).


I bought a 2012 Honda Accord last month and LOVE it. It was involved in a minor accident last week (biatch hit it while it was parked). Anyway, while it was being repaired, I was given a Limited Edition Ford Taurus to drive...wow...what a horrible, steaming pile of shiat of a car. You could not pay me enough to drive that thing on a daily basis. Yeah, it was fast, handled relatively well, smooth ride and all, but the internal design was horrific. Small windows, huge blind spots, glossy/reflective dash that the sun reflected right into your eyes...
 
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