GoldSpider: "It's much more economically beneficial for us to recapture iDEN customers at a lower cost per add than to acquire customers through usual channels," he explains.Except it's magnitudes cheaper to keep existing customers than to capture new ones. I understand the need for retiring old/underutilized technologies, but there should have been a plan to transition these customers.
TheSwizz: Sometimes it's absolutely impossible to convince people to move on from antiquated technologies (see the move to DTV) and you just need to sever the finger to grow a new hand.
GoldSpider: TheSwizz: Sometimes it's absolutely impossible to convince people to move on from antiquated technologies (see the move to DTV) and you just need to sever the finger to grow a new hand.You can if you make it financially advantageous for them to do so. A one or two year discounted plan contract could go a long way. But yes, there is a point where it's not viable to retain a certain number of customers. Half a million seems like a lot though.
JRaynor: Who the fark is Pew Wee Herman?
matthew_m_g: Then again, once these customers see that the competition is only marginally better, they'll come back as soon as they can get a good deal.
MattMillerTime: Sprint jams. Been happy with it since '96.Who else would grandfather me in for two lines with unlimited data and 1500 landline minutes a month for $60? Riddle me that.
ChrisDe: MattMillerTime: Sprint jams. Been happy with it since '96.Who else would grandfather me in for two lines with unlimited data and 1500 landline minutes a month for $60? Riddle me that.I thought I had a good plan from years ago but that has me beat.
wildcardjack: Once upon a time I had Sprint. Oh, it was my first cell phone and I had that piece of crap freebie for years, then I moved to Tyler, TX, and the coverage was spotty. Then I started having to go to Palestine TX on a regular basis. You might not know that location, it's roughly the epicenter of where the Colombia blew up, but it's alright for you not to know anything about the route from Tyler to Palestine.It wasn't alright that Sprint didn't know anything about the area between Tyler and Palestine.That being said, I've heard from someone who switched to Sprint in the Plano area. It's the farking Cellecom Prairie and Sprint can't make a decent service.
tbhouston: whats with all the consumertard greenlites over the past few days?????please stop.
tbhouston: 4 years ago called, said pictures aren't relevant anymore and to try harder
SuperSeriousMan: tbhouston: whats with all the consumertard greenlites over the past few days?????please stop. [1-media-cdn.foolz.us image 680x473] [memedepot.com image 413x413]
NannyStatePark: I realized it was dumb to spend what Sprint was charging me for unlimited data when I'd rather use anything besides a tiny phone to use the Internet. Now I'm on Boost for half price.
drjekel_mrhyde: NannyStatePark: I realized it was dumb to spend what Sprint was charging me for unlimited data when I'd rather use anything besides a tiny phone to use the Internet. Now I'm on Boost for half price.But you're still using Sprint;-)
poughdrew: I love Sprint, or should say, love that I'm still paying $28/mon for Virgin Mobile.. which will soon be $39/mon when I have to switch phones and lose my plan, which I'm OK with so I can have my unlimited sexts.
almandot: I just want spring to fix their farking service for the iPhone 5 in Orlando. My previous phone had better signal and data rates, i switch to the iphone 5, boom it sucks ass. And my friends with sprint iphone 5's are experiencing it too.
ExpressPork: I will never even consider Sprint again. Their customer service had me on the verge of a mental breakdown before. It was at the point where I was recording customer service calls to prove to (future) reps that I had already had this conversation with other reps. They all promised me that the extra $200 on my bill was a mistake....and they all promised to fix it and none of them ever did. Letters from collections etc for 6 months and call after call to them.The most aggravating customer service experience I've ever had the misfortune of experiencing in my life. Every call was 6 transfers here and there. People claiming to be "supervisors" who assured me that I'd never see the charge again.F Sprint w a comically gigantic spiked demon-dildo for all eternity.That's what I say.
lohphat: All that wasted time and effort for nothing when that capital and labor could have been working on something innovative and lasting.
Kimpak: This doesn't surprise me. The company I work for does some backhaul for Sprint's towers. They're NOC is clueless about everything we have to call them about. Sometimes it amazes me that sprint phones work at all.
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