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(Marketwatch)   Goodbye, Ruby Tuesday profits   (marketwatch.com) divider line 46
    More: Fail, Ruby Tuesday Inc., operating margin, search cost, account of profits  
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4070 clicks; posted to Business » on 11 Oct 2012 at 5:56 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-10-11 06:04:41 AM
Searching for a CEO cost them 16% of their profits? What the fark?
 
2012-10-11 06:16:42 AM
Where are they searching, Mars?
 
2012-10-11 06:27:25 AM
Can't imagine why. I've eaten there like three times over the last ten years, and the place has gotten exponentially worse every time.
 
2012-10-11 06:39:04 AM

Scythed: Searching for a CEO cost them 16% of their profits? What the fark?


THIS. What the farking fark?!?!

Sounds EXTREMELY fishy.
 
2012-10-11 06:56:56 AM

AtlanticCoast63: Can't imagine why. I've eaten there like three times over the last ten years, and the place has gotten exponentially worse every time.


And there's "that guy". I like Ruby Tuesday.

/haters gonna hate
 
2012-10-11 07:15:51 AM
If they could just sell their salad bar croutons in stores, I'd be a happy person.
 
2012-10-11 07:26:33 AM

AtlanticCoast63: Can't imagine why. I've eaten there like three times over the last ten years, and the place has gotten exponentially worse every time.


They've been slipping for a while now; ever since they tried to go all "up-scale" a few years ago. It's a shame, too...they used to be ok back in the day. Not a bad menu and drink specials they would run 24/7. There was one right beside our campus that we would go to a lot.
 
2012-10-11 08:02:53 AM

kid_icarus: AtlanticCoast63: Can't imagine why. I've eaten there like three times over the last ten years, and the place has gotten exponentially worse every time.

They've been slipping for a while now; ever since they tried to go all "up-scale" a few years ago. It's a shame, too...they used to be ok back in the day. Not a bad menu and drink specials they would run 24/7. There was one right beside our campus that we would go to a lot.


This. A few years back I had gone to RT for the first time in 8 or 9 years. It was all posh (for a RT anyway) and they brought out my wings on a square plate! A square plate for the love of Ozzy.
 
2012-10-11 08:21:54 AM

abhorrent1: AtlanticCoast63: Can't imagine why. I've eaten there like three times over the last ten years, and the place has gotten exponentially worse every time.

And there's "that guy". I like Ruby Tuesday.

/haters gonna hate


Went there for the first time a few weeks ago. (none here in Canuckistan). Food was good, nothing exceptional, but the service was great. Considering I only went there because Texas Roadhouse was too busy.
 
2012-10-11 08:22:25 AM

Scythed: Searching for a CEO cost them 16% of their profits? What the fark?


Searching for a CEO involves stuffing a briefcase full of money down a candidate's thong.

They dance around some more and make some confusing innuedo. Do they actually want to sleep with me or is this just extending the metaphor?

Regardless, you wake up handcuffed to the bed with a sore ass and your apartment's been robbed.

So you brew up some coffee, explain to the board that "it happened again" and they start putting together another briefcase full of money.

Attracting a keeper isn't easy.
 
2012-10-11 08:25:18 AM
I go to my local mall just once a year, the Monday after thanksgiving to take the kids to see Santa. Ruby Tuesdays was up stairs and we would go out to dinner. I was never really impressed but it was passable. About four years ago the food, and service were just awful. Ice cold meals and wait staff that disappeared so we just never went back. I know they've rebooted since but chain casual dinning doesn't offer much to start and the chance of bad food keeps me away.
 
2012-10-11 08:33:11 AM
Shenanigans. They've just misplaced their flair.
 
2012-10-11 08:46:50 AM
Everytime we go there, the menu or something is different. What we liked the last time is different this time. For a while, the salad bar was included with the burgers, now they aren't again. We've dropped it from our list of places we might go to.
 
2012-10-11 08:55:18 AM

kid_icarus: AtlanticCoast63: Can't imagine why. I've eaten there like three times over the last ten years, and the place has gotten exponentially worse every time.

They've been slipping for a while now; ever since they tried to go all "up-scale" a few years ago. It's a shame, too...they used to be ok back in the day. Not a bad menu and drink specials they would run 24/7. There was one right beside our campus that we would go to a lot.


They were dead to me when they got rid of the Bison Bacon Cheeseburger.
 
2012-10-11 09:07:41 AM
Not bad when you want a salad and you're stuck in bumfarkistan
 
2012-10-11 09:22:03 AM
I have a Ruby Tuesday nearby. Never been but I might as well see how bad it is before they close.

I've shamed small time operators by firmly instructing them ala Gordon Ramsey, I might go to lunch for the explicit purpose of yelling at wait staff and management and I'll conclude with "I should short your company stock. No wonder they can't replace your CEO, I wouldn't want to be associated with this shiat either."

Typical complaints:
Front your display shelves. Beers hiding in the back of the case doesn't sell.
Put up a chair rail where they chairs rub the wall. Makes the place look run down.
Floor drains need to have water dumped in them so the place doesn't smell of sewer.
Someone needs to be able to speak english as their primary language.
And for farks sake don't serve me rotten food unless you want it served back at high speed.

Okay, that bit about the place looking run down... I'm a fan of the Ranchman Cafe in Ponder, which is so decrepit they had to close for about a month to fix the walls and rebuild the roof. But they kept every bit of wear on the interior. You can try for patina or you can try for clean, but you can't patina painted sheetrock. Just looks like shiat.
 
2012-10-11 09:28:09 AM
Goodbye Ruby Tuesday
Who could eat some ham off you?
It's not like you were Padma Lackshmi
Still I'm gonna miss you.
 
2012-10-11 09:50:04 AM
It's expensive to find someone to run your company into the ground and lay people off.
 
2012-10-11 09:56:02 AM

kid_icarus: AtlanticCoast63: Can't imagine why. I've eaten there like three times over the last ten years, and the place has gotten exponentially worse every time.

They've been slipping for a while now; ever since they tried to go all "up-scale" a few years ago. It's a shame, too...they used to be ok back in the day. Not a bad menu and drink specials they would run 24/7. There was one right beside our campus that we would go to a lot.


I went not too long after they went upscale. Service and food were great. Haven't been back tho as there isn't one nearby.
 
2012-10-11 10:19:27 AM

vudukungfu: Shenanigans. They've just misplaced their flair.


Combo move. See you at Flinger's.
 
2012-10-11 10:21:04 AM

TheSelphie:
They were dead to me when they got rid of the Bison Bacon Cheeseburger.


Not a joke.
Now I drive an hour for a Bison Cheese Burger at a "local" eatery.

Gritty (pops)
 
2012-10-11 10:48:37 AM

BHShaman: TheSelphie:
They were dead to me when they got rid of the Bison Bacon Cheeseburger.

Not a joke.
Now I drive an hour for a Bison Cheese Burger at a "local" eatery.

Gritty (pops)


They dropped that!?? The bastards! Guess I have to go to Teds Montana or the Bison farm near my folks now for them.
 
2012-10-11 10:50:39 AM
Good, maybe when they start closing stores I can go in and buy all that nifty shiat they have on their walls.

Vintage Vader masks, hockeys sticks and old bikes.
 
2012-10-11 10:50:56 AM
Ruby Tuesday had the best chicken fingers in the late 90s. Now they suck.
 
2012-10-11 11:01:39 AM
Paint it black
 
2012-10-11 11:06:26 AM

Malivon: Ruby Tuesday had the best chicken fingers in the late 90s. Now they suck.


My wife and I used to go there periodically because they had a kick-ass sampler platter you could eat as a dinner for two, but the place went out of business. It came back a few years later and we tried it out and it was crap.

That said, I don't understand places like this anyway. I guess in some places there isn't quality local fare, but I'm within 10 minutes of all sorts of local bars and restaurants that are good. I don't get why I'd ever go eat nondescript frozen steak and chicken dinners at a chain that is indistinguishable in quality and atmosphere from any other chain in the area.
 
2012-10-11 11:21:53 AM

wildcardjack: I have a Ruby Tuesday nearby. Never been but I might as well see how bad it is before they close.

I've shamed small time operators by firmly instructing them ala Gordon Ramsey, I might go to lunch for the explicit purpose of yelling at wait staff and management and I'll conclude with "I should short your company stock. No wonder they can't replace your CEO, I wouldn't want to be associated with this shiat either."
....


I had to check your profile to see if I knew you. I have a friend who is a food service manager. I went to visit him earlier this year and he did this at every farking restaurant we went to. He'd find the smallest little thing to critique the restaurant on. And if it were really egregious, he'd ask to see the manager. As in: "Dammit, there should be three ice cubes in this drink instead of two! Where's the manager!!!!" 

/This guy did live in Texas for a while though. hmm...
 
2012-10-11 12:07:25 PM

Tyrone Biggums: wildcardjack: I have a Ruby Tuesday nearby. Never been but I might as well see how bad it is before they close.

I've shamed small time operators by firmly instructing them ala Gordon Ramsey, I might go to lunch for the explicit purpose of yelling at wait staff and management and I'll conclude with "I should short your company stock. No wonder they can't replace your CEO, I wouldn't want to be associated with this shiat either."
....

I had to check your profile to see if I knew you. I have a friend who is a food service manager. I went to visit him earlier this year and he did this at every farking restaurant we went to. He'd find the smallest little thing to critique the restaurant on. And if it were really egregious, he'd ask to see the manager. As in: "Dammit, there should be three ice cubes in this drink instead of two! Where's the manager!!!!" 

/This guy did live in Texas for a while though. hmm...


Real Texans don't like ice.
 
2012-10-11 01:00:42 PM

kid_icarus: AtlanticCoast63: Can't imagine why. I've eaten there like three times over the last ten years, and the place has gotten exponentially worse every time.

They've been slipping for a while now; ever since they tried to go all "up-scale" a few years ago. It's a shame, too...they used to be ok back in the day. Not a bad menu and drink specials they would run 24/7. There was one right beside our campus that we would go to a lot.


We used to be regulars back when we lived two blocks away. Food was decent and reasonably priced. Nothing spectacular, but what do you want from a fern bar?

Then we moved away. We hadn't been back in over five years, and things made a huge turn for the worse. Their "upscale" offerings sound good on paper, but the results are horrific. Back in the old days, if you ordered a sirloin mid-rare, you'd get a nice chunk of sirloin, and it'd be farking mid-rare, seasoned properly, and not swimming in fat or butter. Now you get a teeny-tiny lump of sirloin, cooked to death, drenched in their "steakhouse butter" so that any seasoning that might have been there has now been washed off.

Their salad bar is still great though. Only thing worth eating on that new menu.
 
2012-10-11 01:13:16 PM
I like Ruby Tuesdays. Their New Orleans seafood dish is farking fantastic. Sadly, I moved away from where they have RT, or I'd eat there regularly.
 
2012-10-11 02:03:12 PM

Bobo_Spiewack: Good, maybe when they start closing stores I can go in and buy all that nifty shiat they have on their walls.

Vintage Vader masks, hockeys sticks and old bikes.


Where do chain restaurants get that stuff? I assume they don't actually raid local flea markets ... there's probably a wholesale catalog store they buy from called "Authentic-looking Crap to Make Your Restaurant Seem Homey."
 
2012-10-11 02:21:27 PM

Huck And Molly Ziegler: Bobo_Spiewack: Good, maybe when they start closing stores I can go in and buy all that nifty shiat they have on their walls.

Vintage Vader masks, hockeys sticks and old bikes.

Where do chain restaurants get that stuff? I assume they don't actually raid local flea markets ... there's probably a wholesale catalog store they buy from called "Authentic-looking Crap to Make Your Restaurant Seem Homey."


You're pretty much spot on. Link
 
2012-10-11 02:33:39 PM
Problem with Ruby Tuesdays is they kept changing up their 'concept' and remodeling the restaurants all the time, so if you went like once a year or so you would have no clue what kind of restaurant it is.
 
2012-10-11 03:43:49 PM
They have good burgers.
 
2012-10-11 03:58:13 PM

groppet: BHShaman: TheSelphie:
They were dead to me when they got rid of the Bison Bacon Cheeseburger.

Not a joke.
Now I drive an hour for a Bison Cheese Burger at a "local" eatery.

Gritty (pops)

They dropped that!?? The bastards! Guess I have to go to Teds Montana or the Bison farm near my folks now for them.


It's even a bigger deal for me because my husband is allergic to cow's beef, but not bison beef. Fark Ruby Tuesday, fark them with a 20 foot steel pole.
 
2012-10-11 04:09:32 PM
1. This headline got "Bad, Bad Leroy Brown" out of my head, which was put there by a comment, but now I have its song pun stuck in my head. Ultimately, subby, you are are a bad person and you should feel bad.

2. To the people who are incredulous at the idea of how much they spent on searching for a CEO, I humbly submit the following example:

I work for an outsourced recruitment company that acts as the recruitment division of our clients. A client that I worked on opened a new division. The new division followed the normal process, but for one group of salespeople, they kept rejecting the candidates that our recruiters sent over despite their match with the requested qualifications.

After a month of this, we find out that the division leaders went to a retained search firm and hired them to find candidates. They paid $1 million upfront for the hire of 20 salespeople. So instead of us filling each position at 3k per hire, they paid this firm to do it for 50k per hire AND they paid us the 3k per hire as we had to do everything once the team decided they wanted to interview a candidate.

This search firm presented 7 candidates that had already been presented by our recruiters and rejected. Of course now that they were being presented by the search firm they agreed to interview them.

Even extra funny, they ended up only hiring 14 people, went on a hiring freeze, then 6 months later, shut down the division and fired every salesperson that had been hired.

///TL;DR - Companies do really dumb stuff often, and with great enthusiasm.
 
2012-10-11 05:48:08 PM
I've only been to Ruby Tuesday once since they changed their menu/restaurants around again, but it was actually pretty decent for a chain restaurant. Salad bar was good, and free with most of the entrees (not burgers however). Entrees were also well portioned and wasn't presented like a frozen dinner like TGI Friday's seems to do. Drinks weren't obnoxiously overpriced either. (A "beer margarita" was $5) Before they changed stuff around, I avoided them for probably 8 years or so.

\Yes, there are some local restaurants around here too, but most of them are either a.) extremely overpriced, b.) disgusting food or c.) a combination of the two. Only exception being the local Diners, which I frequent the most.
 
2012-10-11 06:03:45 PM
Huh, even after earlier this year Mick Jagger joked about them in his Saturday Night Live monologue. Link
 
2012-10-11 06:39:07 PM
Ate at the one in Clarksburg WV not long ago, food was good, service was fast and the waitress was cute.
Always packed on the weekends, it seems.
Ruby Tuesday does need to update the menu a little, getting bored of some of the selections.
 
2012-10-11 06:58:41 PM
Replace the rubies with garnets, and sell them. No one will be any wiser.
 
2012-10-11 11:26:24 PM

Lost Thought 00: Not bad when you want a salad and you're stuck in bumfarkistan


You know how I know you don't know what bumfarkistan really is?

Nobody puts Ruby Tuesday franchises within 300 miles of bumfarkistan. You'll be lucky to find a Joe's Grill, where there's exactly one employee until school lets out in the afternoon, and his name happens to be...Joe. Failing that, it's a big grab of chips and a diet Pepsi from the service station down the street. That'll hold you over for the next 140 miles or so, when you'll get to a town that actually has a McDonald's.

/"No, hun, we don't take credit cards. Cash or check only, please."
 
2012-10-12 05:39:21 AM

AtlanticCoast63: Can't imagine why. I've eaten there like three times over the last ten years, and the place has gotten exponentially worse every time.


Yeah, service has crapped out there in the last decade or so. I think the last time we went was for lunch, no more than two other tables were there and they still screwed up our order. Atleast when I order their salad bar, they can't mess that up.
 
2012-10-12 08:22:07 AM
I worked there for a couple month. Cleanest kitchen I've ever worked in. I refuse to eat at Ruby Tuesday because the managers are all so crappy to their employees.
 
2012-10-12 09:26:00 AM
The local one has decent service and has only screwed up one item of food in several years of eating there about six times a year. I understand why they tried to go upscale - they were trying to separate themselves from the Applebees/TGI Friday's crowd. I imagine they spent too much time and money on rebranding marketing.
 
2012-10-12 10:34:02 AM

TheSelphie: ecials they would run 24/7. There was one right beside our campus that we would go to a lot.

They were dead to me when they got rid of the Bison Bacon Cheeseburger.


This, this, a thousand times, this.
 
2012-10-13 05:00:52 PM

abhorrent1: AtlanticCoast63: Can't imagine why. I've eaten there like three times over the last ten years, and the place has gotten exponentially worse every time.

And there's "that guy". I like Ruby Tuesday.

/haters gonna hate


Well, I've had lunch there a couple times in the last year. The first time, they were offering some sort of seafood thing and I had a plate which included the smallest lobster I've ever seen and cost $20 or so. The second time I had a coupon and I had to have the meatloaf in order to bring it in near my lunch price target area of $10. The salad bar is great! The meatloaf, so-so.

I guess I just don't like to spend that kind of money for lunch.
 
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