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(The Consumerist)   Can Redbox do to Ticketmaster what it did to Blockbuster? Please please please please please please please   (consumerist.com) divider line 39
    More: Interesting, Ticketmaster, Redbox, DVD rental, Live Nation  
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3452 clicks; posted to Geek » on 05 Oct 2012 at 8:51 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-10-05 09:03:36 AM
"As for how Redbox can survive without charging the ridiculously high fees charged by perennial Worst Company In America contender Ticketmaster, the company's president says tickets will support the DVD rentals and vice versa. "Tt will help drive our core business," she explains."

Oh, well, that makes perfect sense. If you're going to a concert, what you really need is a DVD to watch at the same time.
 
2012-10-05 09:05:35 AM
This is how capitalism is supposed to work...companies competing to become more efficient and offer better, lower cost products. NOT selling a ticket and subsequently doubling the cost at checkout with added fees.
 
2012-10-05 09:09:15 AM
O man, I would love to see Ticketmaster get it in the crotch. I'm so freaking sick of their markup game.
 
2012-10-05 09:19:17 AM
stop going to that website subby, you're going to hurt yourself
 
2012-10-05 09:21:44 AM
I'd support anyone that can kill Ticketmaster.
 
ZAZ [TotalFark]
2012-10-05 09:21:53 AM
As the article says, they aren't competing with Ticketmaster because they can't. They are stray dogs searching for scraps in the alley. Ticketmaster owns the restaurant where the real food is. Nothing short of an antitrust lawsuit will work.
 
2012-10-05 09:27:01 AM

Zap_Rowsdower: "As for how Redbox can survive without charging the ridiculously high fees charged by perennial Worst Company In America contender Ticketmaster, the company's president says tickets will support the DVD rentals and vice versa. "Tt will help drive our core business," she explains."

Oh, well, that makes perfect sense. If you're going to a concert, what you really need is a DVD to watch at the same time.


Seems fairly straight forward, I rent Frampton Comes Alive! and if I like it for $15 plus a $1 service charge the kiosk will transport me to San Francisco 1975.
 
2012-10-05 09:32:43 AM
Ticketmaster is awful. It's not so much the cost of the tickets that I mind, it's their mind-numbingly retarded method of searching for them. Just show me the got-dam seat map for the venue, and let me pick which tickets I want you sonnavabiatch!!
 
2012-10-05 09:38:48 AM

Grither: Ticketmaster is awful. It's not so much the cost of the tickets that I mind, it's their mind-numbingly retarded method of searching for them. Just show me the got-dam seat map for the venue, and let me pick which tickets I want you sonnavabiatch!!


you mean like stub hub?


thats who redbox needs to partner with
 
2012-10-05 09:42:43 AM

turtleking: you mean like stub hub?


Exactly! Just wish they had the tickets that ticketmaster has.
 
2012-10-05 09:43:14 AM
Ticketmaster, please institute exact-seat purchasing for all venues. I want an aisle seat for quicker beer runs.
 
2012-10-05 09:57:30 AM

Zap_Rowsdower: "As for how Redbox can survive without charging the ridiculously high fees charged by perennial Worst Company In America contender Ticketmaster, the company's president says tickets will support the DVD rentals and vice versa. "Tt will help drive our core business," she explains."

Oh, well, that makes perfect sense. If you're going to a concert, what you really need is a DVD to watch at the same time.


You're probably buying tickets for a future date (not that night), and the idea is, "Oh well, I'm driving/walking to redbox I might as well pickup a movie while I'm at it." I'm sure their online utility will push movie offerings when you buy a ticket as well as visa-versa.
 
2012-10-05 10:03:32 AM

ZAZ: As the article says, they aren't competing with Ticketmaster because they can't. They are stray dogs searching for scraps in the alley. Ticketmaster owns the restaurant where the real food is. Nothing short of an antitrust lawsuit will work.


Exactly. TM has the exclusive contracts with so many venues and events, how does anybody else get their foot in the door? What arena wants to be the first to dump TM and move into an untested system?
 
2012-10-05 10:08:14 AM

MindStalker: You're probably buying tickets for a future date (not that night), and the idea is, "Oh well, I'm driving/walking to redbox I might as well pickup a movie while I'm at it." I'm sure their online utility will push movie offerings when you buy a ticket as well as visa-versa.


They could suggest movies that feature music from the band you bought tickets to see. Buy tickets to Rush, it recommends I Love You Man. Great idea.
 
2012-10-05 10:11:04 AM

ChrisDe: Exactly. TM has the exclusive contracts with so many venues and events, how does anybody else get their foot in the door? What arena wants to be the first to dump TM and move into an untested system?


Pearl Jam tried to avoid TickeMaster - and they failed. TM really does need to be busted - they are an exploitative monopoly which is sucking most of the money out of live events. The classic example of Adam Smith's 'Rent Seekers'.
 
2012-10-05 10:14:25 AM
If Redbox puts a ticket kiosk in every Wegman's, that will make me very happy. The main reason I don't go to concerts and other events is because of Ticketmaster. I hate dealing with them. Of course, as the article says, many events are controlled by Ticketmaster, so Redbox won't be able to sell those tickets... But hey, one step at a time.
 
2012-10-05 10:35:09 AM

madgonad: ChrisDe: Exactly. TM has the exclusive contracts with so many venues and events, how does anybody else get their foot in the door? What arena wants to be the first to dump TM and move into an untested system?

Pearl Jam tried to avoid TickeMaster - and they failed. TM really does need to be busted - they are an exploitative monopoly which is sucking most of the money out of live events. The classic example of Adam Smith's 'Rent Seekers'.


It isn't rent seeking, they aren't asking for government to enact legislation to benefit them.

And I understand why people hate ticketmaster, but the truth is the company is barely profitable. It is a publicly traded company (Live Nation Entertainment) so you can look up their financial reports, venues have been very good at getting ticketmaster to pay big fees to maintain exclusivity. It isn't that there is an actual competitor it is that large venues could just put it on their own website and offer the same service with minimal cost.
 
2012-10-05 11:02:36 AM
The problem is you'll only be able to buy the tickets after they've been available elsewhere for a month.
 
2012-10-05 11:48:03 AM
Unfortunately, the biggest hurdle to the success of any competitor to Ticketmaster is that its parent company, Live Nation, owns or manages many of the most popular concert venues in the country. Live Nation also promotes and operates many of the larger concert tours, along with managing some of the artists.

Sorry folks, nothing to see here.
 
2012-10-05 12:32:56 PM
I love the convenience of ticketmaster, mostly because I live a pretty long drive from any major venues, so most of the shows I go to see are typically an hour and a half and occasionally up to 3 or 4 hours away. The trip isn't that bad for the actual show, but I can't also make the trip to buy tickets,too. Online services like Ticketmaster make it so that I can buy my ticket as soon as they become available right from the comfort of my own home. No having to make an extra trip and/or having to worry that it will sell out before I can get there. For folks that live in the same town as the concerts they want to see, aren't there usually some already existing in-person ticket dealers, like the venue box office or other stores they've partnered with? Long ago, before online ticketing was a big thing, I can remember having to make that extra trip to the town where the show was going to be, and picking tickets up in advance at the venue and at a grocery store and at a record shop.
 
2012-10-05 01:27:22 PM
Ticketmaster/Live Nation is a monopoly. Just try to purchase tickets to any major at box office prices in any major city and you will find you can not without going through Ticketmaster and paying their outrageous extra fees along with being denied the really good seats that they either auction off or reserve for VIP's who ever they are! Just why the FTC has not investigated them and broken them up I do not understand.

My solution: I simply refuse to go to any venue where the sole provider of tickets at "box office prices" is Ticketmaster. Instead we go to local community events and probably enjoy it equally or more since we can get better seats, at lower prices, and we are supporting community and non-profit groups. As far as the 'Big' stars and events, we have learned to live without them and really don't miss them that much. As for those you 'must' see, I agree with the philosophy that mentioned the option of buying or renting the DVD, which probably gives you better 'seats' from a viewing perspective that if you saw the event live.
 
2012-10-05 01:40:59 PM

madgonad: Pearl Jam tried to avoid TickeMaster - and they failed. TM really does need to be busted - they are an exploitative monopoly which is sucking most of the money out of live events. The classic example of Adam Smith's 'Rent Seekers'.



Exactly.  And they went as far as getting a friggin' congressional hearing.  Still nothing.
 
Government will solve our healthcare problems well before they break up Ticketmaster.
 
2012-10-05 01:42:58 PM

Zap_Rowsdower: Oh, well, that makes perfect sense. If you're going to a concert, what you really need is a DVD to watch at the same time.



Why not?  I mean, if it was a good show.  Concerts are the main thing I watch on DVD more than once.
 
I went to a Pearl Jam concert in 2002, and got a free set of mp3's of the show the next day.  Still listen to it.  It was a great show.
 
2012-10-05 02:11:44 PM

redstarr01: Long ago, before online ticketing was a big thing, I can remember having to make that extra trip to the town where the show was going to be, and picking tickets up in advance at the venue and at a grocery store and at a record shop.


"Hey, man, you still driving into Houston in the morning to get those Aerosmith tickets."

"Oooh you're damn right."
 
2012-10-05 02:12:54 PM
I will go out of my way to avoid their fees. Tell me their fees work out at £12 for two tickets, I'll spend £13 on petrol and parking to go to the box office, JUST TO fark TICKETMASTER. I have friends in nearby cities. If I want a ticket, I ask them to call into the box office and then send them money for the tickets and postage.

WeGotTickets do their tickets at a 10% booking fee max, and that's all in. Over £25, they percentage is lower. No postage fees, no "print-your-own-tickets" bullshiat fees. Oh, and you don't even have to print. You can just get a code sent by SMS that you use when you get to the venue. So, it's quite clearly possible to do it for less.
 
2012-10-05 02:18:12 PM
Redbox didn't kill Blockbuster. Netflix did.
 
2012-10-05 02:32:06 PM
I am fortunate to live in Chicago where there are always good shows at small clubs. Low price tickets, no fees because I get them right from the venue, and there are genuinely good acts unless you insist on stadium rock.

Just saw Lou Barlow and Sebadoh last month, Mission of Burma a week ago, and seeing Mike Watt on Monday. Grand total: $40 for the 3 shows.
 
2012-10-05 03:26:22 PM

SacriliciousBeerSwiller: Redbox didn't kill Blockbuster. Netflix did.


That and ondemand
 
2012-10-05 03:47:13 PM

SacriliciousBeerSwiller: Redbox didn't kill Blockbuster. Netflix did.


Came to say this.

art.penny-arcade.com
 
2012-10-05 03:52:38 PM
If you look closer into the service fees on TM, you'll see they actually go to the venue and not TM. When the venue gets greedy and charges 5.00 per ticket for parking and there are four people in the same car, that's farking retarded.
 
2012-10-05 04:05:55 PM

SoundOff: If you look closer into the service fees on TM, you'll see they actually go to the venue and not TM. When the venue gets greedy and charges 5.00 per ticket for parking and there are four people in the same car, that's farking retarded.



They add parking fees to tickets?  When i went to White Sox games, they didn't.  Parking was paid in cash, per car, at the parking lot.  You could buy a parking pass in advance if you wanted, but that was just an option.
 
2012-10-05 04:35:20 PM
That is correct. Not all venues, but some will sneak in some very strange fees. These do not belong to TM but to the venue themselves. All I'm saying is that if you're going to complain about something, do your research and make sure to complain about the correct party.
 
2012-10-05 05:34:16 PM

You're the jerk... jerk: madgonad: ChrisDe: Exactly. TM has the exclusive contracts with so many venues and events, how does anybody else get their foot in the door? What arena wants to be the first to dump TM and move into an untested system?

Pearl Jam tried to avoid TickeMaster - and they failed. TM really does need to be busted - they are an exploitative monopoly which is sucking most of the money out of live events. The classic example of Adam Smith's 'Rent Seekers'.

It isn't rent seeking, they aren't asking for government to enact legislation to benefit them.

And I understand why people hate ticketmaster, but the truth is the company is barely profitable. It is a publicly traded company (Live Nation Entertainment) so you can look up their financial reports, venues have been very good at getting ticketmaster to pay big fees to maintain exclusivity. It isn't that there is an actual competitor it is that large venues could just put it on their own website and offer the same service with minimal cost.


Barely profitable? I have to assume there's some funny Hollywood style accounting going on.
 
2012-10-05 06:41:40 PM

tbhouston: stop going to that website subby, you're going to hurt yourself


I was a long time reader of that site, but more and more it seems to be living up to the 'Complainerist' moniker. Not to mention the technical issues like a compromised user database a couple of months ago, and whatever happened more recently which caused them to scrap their codebase and move to Wordpress.
 
2012-10-05 09:36:07 PM

whither_apophis: You're the jerk... jerk: madgonad: ChrisDe: Exactly. TM has the exclusive contracts with so many venues and events, how does anybody else get their foot in the door? What arena wants to be the first to dump TM and move into an untested system?

Pearl Jam tried to avoid TickeMaster - and they failed. TM really does need to be busted - they are an exploitative monopoly which is sucking most of the money out of live events. The classic example of Adam Smith's 'Rent Seekers'.

It isn't rent seeking, they aren't asking for government to enact legislation to benefit them.

And I understand why people hate ticketmaster, but the truth is the company is barely profitable. It is a publicly traded company (Live Nation Entertainment) so you can look up their financial reports, venues have been very good at getting ticketmaster to pay big fees to maintain exclusivity. It isn't that there is an actual competitor it is that large venues could just put it on their own website and offer the same service with minimal cost.

Barely profitable? I have to assume there's some funny Hollywood style accounting going on.


You can assume that, but why would they do that? Exec comp is likely tied to stock performance (read the 10-k if you think something else is at play).

As someone pointed out above a lot of the fees are passed through straight to the venue. They also pay quite a bit for exclusive venue rights. LiveNation was started to compete with ticketmaster but the market couldn't support two firms. (The stock is down 20% since the merger, the S&P is up over 20% in that time)

Part of ticketmaster's issue is that they provide too much transparency into the final product. If they just hid their fees into the ticket price up front, no one would care. But for a variety of reasons this can't happen.
 
2012-10-05 10:06:21 PM
I think there are many funny and ridiculous aspects to Redbox's mew venture. With that said - no harm in trying to take over Ticketmaster. Specifically when a show is NOT SOLD out and there is a need to move revenue.

Great Idea - looking to see how they build the plan.
 
2012-10-05 11:37:49 PM
I was going to see Paul McCartney at FedEx field a few years ago, in the nosebleed seats, but TicketMaster, with greedy f__ker Dan Snyder, added 2/3rds onto the ticket price, NOT INCLUDING PARKING.
 
2012-10-06 05:02:34 PM

ChrisDe: Exactly. TM has the exclusive contracts with so many venues and events, how does anybody else get their foot in the door? What arena wants to be the first to dump TM and move into an untested system?


1. Start a business building concert venues.
2. Get Great White to do a Live Nation Only tour.
3. Profit!
 
2012-10-06 06:52:01 PM
Live Nation is a conglomerated trust/monopoly thing.

Seriousky, Fark Them. SFX was already treading shakily evil ground and then the whole ClearChannel buyout investment buyout skank just makes my skin crawl...

Never mind the scores of awesome venues that were "forced" to either play along or were anti-competitively crushed along the way. Just like FM radio.

You know what? Fark Micheal Powell in the ear, fark him hard.
 
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