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(The Consumerist)   Best Buy comes up with a genius idea to compete with Amazon: Lower online prices   (consumerist.com) divider line 10
    More: Obvious, Best Buy, Amazon, superstar  
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3976 clicks; posted to Business » on 04 Oct 2012 at 11:59 AM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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Archived thread
2012-10-04 02:40:36 PM  
2 votes:
Best Buy hate thread?

Best buy hate thread...

I'll be back to read the great CSBs forthcoming.
2012-10-04 09:47:18 PM  
1 votes:
The main reason brick & mortar stores can still survive:
boards.cannabis.com
2012-10-04 06:58:30 PM  
1 votes:

stupiddream: A question: What will everyone do when Amazon starts adding state sales tax? Oh yeah, it's coming.


Um, still shop at Amazon.

In the list of reasons I go to Amazon first when I want to buy something, not paying taxes is probably third or fourth.
2012-10-04 04:24:57 PM  
1 votes:

OtitisMEDIA: Best Buy = Amazon's showroom


Amazon should seriously market that.

Best Buy: Amazon's showroom

That would be the most hilarious advertisement ever.
2012-10-04 01:48:47 PM  
1 votes:

valkore: Has anybody else had consistently poor experiences from Best Buy store pickup as I have?

1) Purchased a specific laptop online that our CEO just "had to have" in the next two days. Chose store pickup and drove 45 minutes to the only Best Buy that had it in stock. When I arrived, the laptop had been previously opened and returned and no others were available. The previous purchaser must have had pizza grease all over his hands and smeared them across the monitor and cover (or maybe that was from the Best Buy employee performing a "thorough inspection" of the returned item). Thanks for selling your returned stock items as brand new.

2) Purchased something with Rewards points online and chose store pickup. Had to return the item and was told Rewards points can't be credited at Best Buy when ordering from the online store. Took me a week to get the points back after several calls to customer disservice. Awesome.

3) Purchased a game online and chose store pickup. Received an email the item was ready. Drove to the store (30 minutes) and upon arrival, was told by the pickup counter employee that my game was, in fact, not available, and that it wouldn't be in for three more days. And they had tried to call me, even though the number they rattled off was not associated with my bestbuy.com information. Thanks guys.


img.photobucket.com
2012-10-04 01:07:38 PM  
1 votes:

mcreadyblue: Your Zionist Leader: valkore: Has anybody else had consistently poor experiences from Best Buy store pickup as I have?

1) Purchased a specific laptop online that our CEO just "had to have" in the next two days. Chose store pickup and drove 45 minutes to the only Best Buy that had it in stock. When I arrived, the laptop had been previously opened and returned and no others were available. The previous purchaser must have had pizza grease all over his hands and smeared them across the monitor and cover (or maybe that was from the Best Buy employee performing a "thorough inspection" of the returned item). Thanks for selling your returned stock items as brand new.

2) Purchased something with Rewards points online and chose store pickup. Had to return the item and was told Rewards points can't be credited at Best Buy when ordering from the online store. Took me a week to get the points back after several calls to customer disservice. Awesome.

3) Purchased a game online and chose store pickup. Received an email the item was ready. Drove to the store (30 minutes) and upon arrival, was told by the pickup counter employee that my game was, in fact, not available, and that it wouldn't be in for three more days. And they had tried to call me, even though the number they rattled off was not associated with my bestbuy.com information. Thanks guys.

Eff these guys.

No but I've had them sneak recurring charges on to both mine and my fiancee's credit cards. Both times the cashier was more interested in talking to a co-worker than paying attention to doing their jobs. After calling over and over they finally got it taken off. Best part was when they tried to explain how ACH charges work to me. At the time, I was managing our bank's ACH department.

I give up - how are credit cards and ACH related?


They weren't. That was how the Best Buy customer service person was trying to explain it.
2012-10-04 12:49:50 PM  
1 votes:

valkore: Has anybody else had consistently poor experiences from Best Buy store pickup as I have?


Need a new microwave, amazon had it for $240 and free 5 day shipping. My wife went to best buy to see if they would bet this and they offered her the same microwave for $320 plus tax and guaranteed 3 day shipping, but they wouldn't ship it for 2 weeks. They nicely pointed out that some times amazon shipping takes longer and theirs was guaranteed to be there 3 days after they got around to shipping it.
2012-10-04 12:37:28 PM  
1 votes:

valkore: Has anybody else had consistently poor experiences from Best Buy store pickup as I have?

1) Purchased a specific laptop online that our CEO just "had to have" in the next two days. Chose store pickup and drove 45 minutes to the only Best Buy that had it in stock. When I arrived, the laptop had been previously opened and returned and no others were available. The previous purchaser must have had pizza grease all over his hands and smeared them across the monitor and cover (or maybe that was from the Best Buy employee performing a "thorough inspection" of the returned item). Thanks for selling your returned stock items as brand new.

2) Purchased something with Rewards points online and chose store pickup. Had to return the item and was told Rewards points can't be credited at Best Buy when ordering from the online store. Took me a week to get the points back after several calls to customer disservice. Awesome.

3) Purchased a game online and chose store pickup. Received an email the item was ready. Drove to the store (30 minutes) and upon arrival, was told by the pickup counter employee that my game was, in fact, not available, and that it wouldn't be in for three more days. And they had tried to call me, even though the number they rattled off was not associated with my bestbuy.com information. Thanks guys.

Eff these guys.


No but I've had them sneak recurring charges on to both mine and my fiancee's credit cards. Both times the cashier was more interested in talking to a co-worker than paying attention to doing their jobs. After calling over and over they finally got it taken off. Best part was when they tried to explain how ACH charges work to me. At the time, I was managing our bank's ACH department.
2012-10-04 12:08:31 PM  
1 votes:
i0.kym-cdn.com

Like a boss.
2012-10-04 03:16:30 AM  
1 votes:
This isn't really butthurt this time though, is it?

/noticed the site has 50% less butthurt.
 
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