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(The Consumerist)   Best Buy comes up with a genius idea to compete with Amazon: Lower online prices   (consumerist.com) divider line 64
    More: Obvious, Best Buy, Amazon, superstar  
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3971 clicks; posted to Business » on 04 Oct 2012 at 11:59 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-10-04 07:20:47 PM

IamSoSmart_S_M_R_T: *sigh* $162 for Best Buy

/Work gets in the way yet again


Given your user name, I think you're just destined to do stuff like that forever.
 
2012-10-04 07:48:06 PM

Unoriginal_Username:

There's an idea. Bring back the catalog stores, a la consumers distributing. You go to their site, find what you want and go pick it up.
No sales staff to bug the hell out of you, plus you get it faster.
I like that idea.



Ah, Consumers Distributing. Thanks for the pleasant flashback.
 
2012-10-04 07:49:13 PM

Cheron: Spanky_McFarksalot: turbidum: he cheapest one they carried was $30.

what? they did try to sell you a Monster keyboard with nitrogen gas injected dielectric and quad-shielding for maximum conductivity for only $299.99, not including the extended warranty for $19.99, which is totally worth it?

someone needs to be fired.

You have to buy cables from them. My wife need an HDMI to mini HDMI best buy wanted $35, PC Richards wanted $78 and Amazon wanted $5. When you spot one scam you start to wonder what else are they trying to rip you off with.


When I needed an HDMI --> mini-HDMI cable, I experienced the same thing with prices. I didn't want to wait, so I went to Target and bought one for $8.
 
2012-10-04 07:49:39 PM

meanmutton: Mayhem of the Black Underclass: Didn't they also have a policy of one price online at home and a different price online in the store?

Everyone does that.

Best Buy will, though, price match to their own website. Which is nice.


Wasn't always the case. In most companies the website is a distinct separate business and they are frequently not in sync. Best Buy realized this the hard way and eventually fixed it.

/Best Buy can save itself by delivering quality service - which they don't have today
//was offered a fark'n extended warranty agreement on a ethernet cable at Radio Shack the other day - at least you can say Best Buy hasn't fallen that low.
 
2012-10-04 08:27:13 PM
The DVD player we have to play the kids movies shiat the bed yesterday, I didn't even think about Best Buy even though we have one here in town. I momentarily considered going to Wal-Mart and buying one, but I hate that place so bought one from Amazon and paid the extra $3.99 for next day delivery. That CSB says something about how far BB has fallen in my mind...it never even occurred to me that I could get one there.

/Yes, the kids DVD player is the $30 throwaway version
 
2012-10-04 09:04:24 PM
Turn the damn stores into warehouses. Order online, go to the store (just a small reception area, the rest is shelves, forklifts, and receiving) give them a confirmation number, and they give you your purchase.

Hell, write a stocking program to minimize stock overlap on less commonly bought items inside a 20 mile radius where possible and you might have something that works.
 
2012-10-04 09:29:32 PM

Cheron: Spanky_McFarksalot: turbidum: he cheapest one they carried was $30.

what? they did try to sell you a Monster keyboard with nitrogen gas injected dielectric and quad-shielding for maximum conductivity for only $299.99, not including the extended warranty for $19.99, which is totally worth it?

someone needs to be fired.

You have to buy cables from them. My wife need an HDMI to mini HDMI best buy wanted $35, PC Richards wanted $78 and Amazon wanted $5. When you spot one scam you start to wonder what else are they trying to rip you off with.


$2.45 at monoprice.com. Just FYI :)
 
2012-10-04 09:47:18 PM
The main reason brick & mortar stores can still survive:
boards.cannabis.com
 
2012-10-04 11:36:34 PM

ColSanders: stupiddream: A question: What will everyone do when Amazon starts adding state sales tax? Oh yeah, it's coming.

Um, still shop at Amazon.

In the list of reasons I go to Amazon first when I want to buy something, not paying taxes is probably third or fourth.


This. Even with sales tax here in California, Amazon still has better deals than most other places. Are we all supposed to go "Oh no! Sales tax! Well, guess I'd better go look for a dipshiat in a blue polo shirt try to upsell me a $49 warranty on a pack of batteries that he will end up not honoring on a whim later, because how dare I pay sales tax!" pfft.
 
2012-10-05 03:31:03 AM

buzzcut73: /Yes, the kids DVD player is the $30 throwaway version


Someone is still using my gigantic 10-year-old $25 clearance DVD player. It's bigger than a VCR (not as heavy), but it's working great.

Hell, from time to time, Sony DVD players are somewhere around $35 these days, but I doubt they'd last 10 years.
 
2012-10-05 03:53:16 AM
A relative of mine just bought a shiatty 24 in Toshiba TV at BB. His wife was like "well he saw it and it was only $190 so he bought it." The lesson I've learned is that people will buy the shiattiest shiat ever if they can be convinced it's a decent price. Even though he could have logged in to Amazon to see that it was far cheaper there. Or, God forbid, read a review or educate yourself on the merits of buying said shiatty TV.
 
2012-10-05 08:01:09 AM

ColSanders: stupiddream: A question: What will everyone do when Amazon starts adding state sales tax? Oh yeah, it's coming.

Um, still shop at Amazon.

In the list of reasons I go to Amazon first when I want to buy something, not paying taxes is probably third or fourth.


Yup. Their prices are almost always better, I don't have to deal with going to the store and getting shiatty customer service/upsells, and I usually get my order within a couple days (and with Prime it is free and faster).
 
2012-10-05 11:56:55 AM

Thats_right_ALL_the_tea: IamSoSmart_S_M_R_T: *sigh* $162 for Best Buy

/Work gets in the way yet again

Given your user name, I think you're just destined to do stuff like that forever.


That'd be true if I worked in Sector 7G.


Anyhow, a new Best Buy story directly related to this. So our dishwasher just crapped out and I was priceshopping online last night. Shockingly, Best Buy not only had the best price, but also free delivery and haul off of the old dishwasher, PLUS $19.99 installation.

I had the Mrs. call in to place the order, since the online cart wouldn't allow me to select the installation. Wife just called, the $19.99 install is only for in store purchases. When she asked if that dishwasher was in the store, they said no and that they could take $70 off the price of the dishwasher to help with the $119.00 installation. So, it works out to a $49.99 installation. BB online FAIL yet again.
 
2012-10-05 01:23:48 PM

Zarquon's Flat Tire: they give you your purchase.


THIS is a good friggin' idea.
Make it an online shopping experience, but offer customers the ability to go pick up their item right away, if they so desire.

I want both convenience, AND speed.

...And I mean speed as in, like, RIGHT NOW.
 
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