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(Relax)   Suddenly the skies aren't so friendly for American Airlines   (relax.com.sg) divider line 28
    More: Interesting, American Airlines  
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1861 clicks; posted to Business » on 02 Oct 2012 at 8:52 AM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-10-02 08:56:32 AM  
gotta know when to hold them and when to fold them. perhaps AA should fold them
 
2012-10-02 09:14:38 AM  
Reality time. AA doesn't give a crap about its reputation. AA owns gates in all of its hub markets and if you want any kind of decent schedule out of them you don't have a choice. Everywhere else pricing a buck below the competition will completely fill the plane with angry and biatching but cheap customers. Frequent fliers are locked in, most often because they are flying out of hubs, even if other companies give them free Gold status matching.

If AA crushes the employee salaries and breaks debt and vendor commitments they'll make back any losses in a very short time and they'll do it because the flying public has no long term memory and no interest in paying for any improved services.
 
2012-10-02 09:17:39 AM  
Flying is safer than ever. thousands of flights take off and land every day with no problem.
 
2012-10-02 09:22:52 AM  
Cool, I'm flying with them later this month.
 
2012-10-02 09:23:43 AM  

BalugaJoe: Flying is safer than ever. thousands of flights take off and land every day with no problem.


Sersly. ABC News (or was it CBS) had this bit on ducking and covering in a plane crash, like that was going to happen. Meanwhile thousands are decapitated in car crashes for not ducking and covering while driving.
 
2012-10-02 09:25:21 AM  
All these spurious maintenance write ups are going to result in a real safety related write up being accidentally ignored in the pile. I would not fly AA at this time.
 
2012-10-02 09:34:49 AM  
Like another poster said. Some of us don't have much of a choice. Either because we already have status or we are flying into major AA hubs all the time.

The first week that these maintenance issues started was just hell but my last few flights this week and last week were just OK. Almost missed my connection in MIA and luggage arrived a day late at my final destination. This has happened on a few occasions and you just have to go with the flow.

The scariest was my wife's flight leaving Puerto Rico. The pilot told everyone they had holes in the tail and wanted to tape the holes up with tape that would mess up the radio system. Over an hour later the flight was eventually cancelled. Not sure if they were just trying to scare folk or if they really wanted to be dumb enough to fly without a working radio.

With 12,500 miles logged just last month I really really hope they can work things out with the unions. I despise USAirways.
 
2012-10-02 09:38:24 AM  
I fly 75K miles per year. Am now star alliance platinum and loving it. I used to be all American. God, what a crap airline American is. I don't know what happened. 20 years ago they were no worse than United or anyone else.
 
2012-10-02 10:14:34 AM  

mrmaster: Like another poster said. Some of us don't have much of a choice. Either because we already have status or we are flying into major AA hubs all the time.

The first week that these maintenance issues started was just hell but my last few flights this week and last week were just OK. Almost missed my connection in MIA and luggage arrived a day late at my final destination. This has happened on a few occasions and you just have to go with the flow.

The scariest was my wife's flight leaving Puerto Rico. The pilot told everyone they had holes in the tail and wanted to tape the holes up with tape that would mess up the radio system. Over an hour later the flight was eventually cancelled. Not sure if they were just trying to scare folk or if they really wanted to be dumb enough to fly without a working radio.

With 12,500 miles logged just last month I really really hope they can work things out with the unions. I despise USAirways.


A family member flew AA last weekend, and they got delayed in Dallas. After 5 hrs, some of the passengers started going crazy, and police had to be called to keep the irate passengers off the gate agents.
 
2012-10-02 10:58:28 AM  
Unless you live in Dallas or have to commute to Dallas, there's no way that you'd be locked in to AA. Their other hubs are ORD, JFK, LAX, and MIA. All of those airports have a significant number of flights from other major airlines operating out of them.
 
2012-10-02 11:34:33 AM  

ohknaks: Unless you live in Dallas or have to commute to Dallas, there's no way that you'd be locked in to AA. Their other hubs are ORD, JFK, LAX, and MIA. All of those airports have a significant number of flights from other major airlines operating out of them.


I'm not defending their stop in Dallas or choice of carriers or decision to wait, just reporting on what happened. I guess that they kept promising that they would board in a few minutes, so it was hard to make the decision to bolt to another carrier. Also they were going to Tucson which is a smaller airport, not sure how many direct flights were available. Probably plenty to Phoenix.
 
2012-10-02 11:41:13 AM  

BigSlowTarget: Reality time. AA doesn't give a crap about its reputation. AA owns gates in all of its hub markets and if you want any kind of decent schedule out of them you don't have a choice. Everywhere else pricing a buck below the competition will completely fill the plane with angry and biatching but cheap customers. Frequent fliers are locked in, most often because they are flying out of hubs, even if other companies give them free Gold status matching.

If AA crushes the employee salaries and breaks debt and vendor commitments they'll make back any losses in a very short time and they'll do it because the flying public has no long term memory and no interest in paying for any improved services.


People will chose an airline because a fare is $0.01 cheaper.

/airlines don't own gates, they lease them from airports. Unused gates can be leased to another airline
 
2012-10-02 11:44:02 AM  

KarmicDisaster: All these spurious maintenance write ups are going to result in a real safety related write up being accidentally ignored in the pile. I would not fly AA at this time.


The mechanic layoffs do not start until November, so nothing to worry about right now.
 
2012-10-02 12:15:14 PM  

KarmicDisaster: ohknaks: Unless you live in Dallas or have to commute to Dallas, there's no way that you'd be locked in to AA. Their other hubs are ORD, JFK, LAX, and MIA. All of those airports have a significant number of flights from other major airlines operating out of them.

I'm not defending their stop in Dallas or choice of carriers or decision to wait, just reporting on what happened. I guess that they kept promising that they would board in a few minutes, so it was hard to make the decision to bolt to another carrier. Also they were going to Tucson which is a smaller airport, not sure how many direct flights were available. Probably plenty to Phoenix.


Since I would never go to Dallas for any reason, I think I'll be just fine with boycotting this airline until/if they get their shiat together.
 
2012-10-02 12:21:05 PM  

mrmaster: The scariest was my wife's flight leaving Puerto Rico. The pilot told everyone they had holes in the tail and wanted to tape the holes up with tape that would mess up the radio system. Over an hour later the flight was eventually cancelled. Not sure if they were just trying to scare folk or if they really wanted to be dumb enough to fly without a working radio.


Mine was right before we pushed back:

"During our walkthrough we noticed large dark stain under the aircraft.. it shouldn't be a problem."

45min later

"We'll need to change equipment"


I love being a pawn in union negotiations
 
2012-10-02 12:35:38 PM  

mcreadyblue:

/airlines don't own gates, they lease them from airports. Unused gates can be leased to another airline


Not universally. while most airports are municipally owned and then leased to airlines, there are some places that the airline owns their own terminal. JFK in NY, for example. Airlines build their own terminals and build to their liking, and the buildings get turned over to the PA after, i think, twenty years. but for that twenty years, the airline runs the show.
 
2012-10-02 02:40:53 PM  

LemSkroob: mcreadyblue:

/airlines don't own gates, they lease them from airports. Unused gates can be leased to another airline

Not universally. while most airports are municipally owned and then leased to airlines, there are some places that the airline owns their own terminal. JFK in NY, for example. Airlines build their own terminals and build to their liking, and the buildings get turned over to the PA after, i think, twenty years. but for that twenty years, the airline runs the show.


AA has a 30 day lease on the new terminal they just spent $2 billion on.
 
2012-10-02 02:43:02 PM  

KarmicDisaster: I'm not defending their stop in Dallas or choice of carriers or decision to wait, just reporting on what happened. I guess that they kept promising that they would board in a few minutes, so it was hard to make the decision to bolt to another carrier. Also they were going to Tucson which is a smaller airport, not sure how many direct flights were available. Probably plenty to Phoenix.


My comment was mostly about mrmaster's claim that no one has a choice. Unless you're in Dallas there's no reason you have to fly on AA. Even then, Love field has a decent number of options and there are other airlines that fly out of DFW. As long as you don't mind a connection it's not bad.

I've flown AA for the last god knows how many years, over a million miles. The last couple weeks have been a nightmare. AA has done their best to reroute me, but when no flights are going out on time, it doesn't matter. Sunday I had to buy a ticket with a 4 hour layover to account for the inevitable delay. I had to cancel a vacation last week (that I had scheduled a year ago) because they most likely wouldn't have gotten me there. It's at the point that I'm thinking about switching airlines for good.
 
2012-10-02 02:45:14 PM  

mcreadyblue: People will chose an airline because a fare is $0.01 cheaper.


Casual fliers will, but the core of your business, business travelers won't. AA is typically close to 2x the price of the lowest ticket and I don't particularly care as long as they get me where I'm going on time and treat me well if there are problems. If you can't do that, you alienate the most profitable customers you have. There goes your airline.
 
2012-10-02 03:31:20 PM  
Look for....the union label.....
 
2012-10-02 04:11:43 PM  
Sorry, I didn't mean it as a strict no choice. Technically I do have choices but AA has more choices for flights than any other carrier for my destinations. If price wasn't an object I rather fly Delta all the time instead of occasionally.

American has 2 daily flights to and from my home airport. That gives me more flexibility than everyone else that has 1 flight in and out a day.
 
2012-10-02 04:47:55 PM  
Im glad more and moreevery day I havent stepped foot on a plane in 7 years
 
2012-10-02 05:01:57 PM  
Man, airline deregulation worked, amirite?
 
2012-10-02 05:49:11 PM  

ohknaks: mcreadyblue: People will chose an airline because a fare is $0.01 cheaper.

Casual fliers will, but the core of your business, business travelers won't. AA is typically close to 2x the price of the lowest ticket and I don't particularly care as long as they get me where I'm going on time and treat me well if there are problems. If you can't do that, you alienate the most profitable customers you have. There goes your airline.


Do you for Goldman Sachs?

What other company routinely would pay twice as much for airfare??

Do you get to eat from the mini-bar in the hotel room also?
 
2012-10-02 06:10:36 PM  

ohknaks: Unless you live in Dallas or have to commute to Dallas, there's no way that you'd be locked in to AA. Their other hubs are ORD, JFK, LAX, and MIA. All of those airports have a significant number of flights from other major airlines operating out of them.


It's still sad to see how St. Louis Lambert (STL) got totally shafted when AA dropped it as a hub. I think we went from like #8 busiest airport in the US down to like #33.

Plus I think my last 4 or 5 AA flights have been on ancient MD80s and 757s.
 
2012-10-02 06:21:32 PM  

FormlessOne: Man, airline deregulation worked, amirite?


Yes it did. If it wasn't for deregulation an airfare that is currently $500 would be $2000 instead
 
2012-10-02 07:00:25 PM  

BiffDangler: FormlessOne: Man, airline deregulation worked, amirite?

Yes it did. If it wasn't for deregulation an airfare that is currently $500 would be $2000 instead


No, it just traded one set of problems for a different set of problems for the consumer, to the benefit of the producer.
 
2012-10-02 09:12:40 PM  

mcreadyblue: Do you for Goldman Sachs?

What other company routinely would pay twice as much for airfare??

Do you get to eat from the mini-bar in the hotel room also?


Consulting. When it's between a 6am flight on US-Air for $300 and a 10am flight on AA for $600, I'm picking the 10am flight. There's a maximum amount of money you can spend in a week, as long as you're under that total, no one cares. Yes I can order from room service or eat from the mini-bar. It's always terrible food, but if that's all that's available when I get in at 11:30pm on sunday, that's what you get to eat.

mjohnson71: It's still sad to see how St. Louis Lambert (STL) got totally shafted when AA dropped it as a hub. I think we went from like #8 busiest airport in the US down to like #33.

Plus I think my last 4 or 5 AA flights have been on ancient MD80s and 757s.


Thankfully AA is getting rid of the MD80s and replacing them with new 737s and A380s. They just have a massive number of MD80s to replace. So, it'll take a while.
 
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