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25938 clicks; posted to Main » on 01 Oct 2012 at 1:27 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-10-01 06:21:11 PM

cgraves67: Am I the only one that read that in Ralph Wiggum's voice?


i read it in pit-pat's voice.
 
2012-10-01 06:23:54 PM

UncleStumpy: Because its really hard to say no thanks, I don't need any help.

I understand that getting bugged several times in a few minutes is annoying, but I'd rather that than trying to hunt someone down for 20 when I have a question, and then getting an indifferent grunt when I finally find someone


Maybe if they weren't nagging people unsolicited, they would be available for people like you who need them.
 
2012-10-01 06:32:05 PM

ChipNASA: [i.cocoperez.com image 450x676]


Knees just a little sharp, but DAMN! those toes!
 
2012-10-01 07:12:03 PM
The annoying thing isn't usually the employees. It's the other customers. I always walk around with a sour look on my face, because I'm always angry. So I get accosted more by fellow customers telling me to "smile" or some such other b.s. I'll never forget one time in Waldenbooks (yeah this was like 20 years ago) when some guy in a wheelchair rolls up and tells me to "smile, it can't be that bad" as I'm browsing books. I've never wanted to hit someone so much in my life.

The employees of these fine establishments like Target however can tell I'm an asshole from 50 yards away so are much more likely to wisely leave me alone and let me shop in peace.
 
2012-10-01 07:12:44 PM

Jamrock: Welcome to the wonderful world that is retail.This is standard.

In my experience, at least, it comes down heavy from corporate, and everybody has to play along from the top on down.


Yep. You get criticized working in retail if you don't act that way. So I just say "I'm fine thank you" and the employee usually says "well if you need any help let me know" and that's the end of it. If they start pushing a product on me that's when I get annoyed.
 
2012-10-01 07:16:20 PM
I go to Walmart for this very reason.

I prefer shiatty non personal service and the smell of farts.
 
2012-10-01 07:20:59 PM

whizbangthedirtfarmer: Meh. Having worked at Wal-Mart during my illustrious college days, this is nothing out of the ordinary. Employees will do it for a few weeks when the boss is around, but it will soon be forgotten.

I remember Wal-Mart having "Project Sunshine" announcements when you were supposed to drop everything and ask a customer how they were doing that day. It soon stopped when us smartass employees started the "drop everything" literally.

/and yes, the legends of people doing the Wal-Mart cheer every morning are true
//wanted to run in front of them, smacking each in the face Laurel and Hardy style


i1245.photobucket.com
 
2012-10-01 08:00:49 PM

brigid_fitch: Actually, if Target wants to make shopping a little easier, they should have smocks or some type of uniform other than "Wear khakis and a red shirt". Some regular people wear that same outfit and, if they wander into a Target, I'll assume they work there.


I like to imagine that after-hours, Target and Best Buy have some sort of massive capture-the-flag competition.
 
2012-10-01 08:38:53 PM
At some point, you read one too many of these stories and begin hoping the the EMP strike will happen more sooner than later.


/The End is well and truly nigh.
 
2012-10-01 08:50:30 PM
had98c:

I always walk around with a sour look on my face, because I'm always angry.

Will you marry me?
 
2012-10-01 08:54:59 PM
Anyone who as ever worked in retail is familiar with this crap.

I always find it so amusing that they try to get the employees to be super enthusiastic about making them more money and joining in their ridiculous manufactured corporate culture. Look dumbasses, you're paying me for sh*t and clearly don't value your employees for any reason other than using them as cheap labor. Don't insult my intelligence by trying to make me care deeply about your profit goals with this stupid cheerleader routine.

And I have to agree, by the way: being constantly hounded by salespeople makes me want to leave the store. Sure, be available and receptive if I have a question but, IMO, good customer service is there when you want it and NOT before.
 
2012-10-01 09:05:34 PM
Does anyone here have any experience working at Trader Joe's? I find most of their staff to be overly chatty to the point of being obnoxious. Are they hired that way on purpose or are they trained to act that way. I always feel like a jerk for not wanting to make small talk with the cashier but I don't like meaningless small talk and I feel bad that someone is being forced to talk to me as part of their job.
 
2012-10-01 09:18:20 PM

brigid_fitch: Actually, if Target wants to make shopping a little easier, they should have smocks or some type of uniform other than "Wear khakis and a red shirt". Some regular people wear that same outfit and, if they wander into a Target, I'll assume they work there.


Red shirt and khaki pants, I've always assumed they specifically chose that because they know that no living human person with normally functioning cones in their eyes would ever wear that in any other context.
 
2012-10-01 09:24:13 PM
As someone who works the Target service desk to put myself through school, I'm getting a kick out of these comments.

This started sometime last week at my store and I couldn't help but laugh through the whole rollout meeting. The videos were more like glorified commercials than anything informational, and the script was just as syrupy-sickening. I told the HR rep (who I am fairly close to, as far as co-workers go) that I already do all of that, just not as fake or annoying. I don't fake happy and smile awkwardly at people that can find their way around a department store and don't need bothered.

I give people fast, helpful service (smile or not) because it's my job and it's what I would want out of a department store if I were the customer. I feel lucky to have a relatively easy job making a dollar more than minimum wage in this economy, and I do what it takes to maintain said job.
 
2012-10-01 10:05:00 PM
Yeah, and what's up with the shirts. Get some uniform shirts for chrissake, letting some slovenly minimum wage worker chose their own work shirts is a terrible idea.
 
2012-10-01 10:07:27 PM
As a former bigbox employee, if they want their employees to be cheeri then paying a living wage would help out as a starter since that's the reason they're working there to begin with. They might have to take a hit in profits for a few years while people are nurtured to actually appreciate their job and the place they work but that's the only way you're really going to get people truely happy to the point they have a singificant impact on the shopping experience. But no, they'll continue to put huge profits before anything and hope it will somehow trend upwards forever and ever.
 
2012-10-01 10:48:04 PM
Most companies do this, I don't really think it's a bad thing for companies to let their employees know the importance of providing good service to their customers.
 
2012-10-01 10:52:29 PM
i'm cleaning out the crap mom hoarded for years so we can sell her house and finally put her in a home now that she seizured out and drove her Saturn on someones lawn.

went to Wal-Mart first thing Sun morning for boxes of garbage bags. there were two ladies stocking an end cap and i asked where the bags were.

one told me exactly where the bags were. the other one wished me a pleasant weekend.

thismomentinblackhistory: I wouldn't read that crap if I was a paid employee of Target, and I'm sure as hell not going to read it for free.


enjoy the unemployment line with all the other bad attitude tokens, tough guy.
 
2012-10-01 11:36:16 PM
These techniques obviously failed for the Disney Organization.
 
2012-10-01 11:50:12 PM

ProfessorOhki: brigid_fitch: Actually, if Target wants to make shopping a little easier, they should have smocks or some type of uniform other than "Wear khakis and a red shirt". Some regular people wear that same outfit and, if they wander into a Target, I'll assume they work there.

I like to imagine that after-hours, Target and Best Buy have some sort of massive capture-the-flag competition.


Cripps and bloods.
 
2012-10-01 11:54:46 PM

ChrisDe: As a consumer, I'm insulted when I think the customer service agent is reading from a script. Stop it, Target.


ChrisDe, I understand that this can be a frustrating process, so I'm going to do everything I can to make sure that this gets resolved for you, ChrisDe. You mentioned that you wanted to speak with my supervisor. ChrisDe, I'd be more than thrilled to help you instead. It's true that we don't currently offer refunds, rebates, exchanges, discounts, or excuses for any of our products at this current time, ChrisDe, but if you'd like me to extend your contract or upgrade you to our Premium Gold package for a small substantial fee, I'd be positively orgasmic with joy to do that for you. Shall I go ahead and right-size your contract? ...I see. May I ask, ChrisDe, why it is that you feel this way? ...I see, well, ChrisDe, I'd be happy to pass that message along to my mother for you. ChrisDe, have I provided you with excellently awesome customer service today? ...Okay, super. You have a super day, ChrisDe.
 
2012-10-02 12:47:35 AM

whizbangthedirtfarmer:
I remember Wal-Mart having "Project Sunshine" announcements when you were supposed to drop everything and ask a customer how they were doing that day. It soon stopped when us smartass employees started the "drop everything" literally.
/and yes, the legends of people doing the Wal-Mart cheer every morning are true
//wanted to run in front of them, smacking each in the face Laurel and Hardy style


There is a Down's guy who works at the local Wal-Mart and cleans things in the grocery section. He asks me how I'm doing today. And I smile and say I'm great. He's the only person I want doing that.
 
2012-10-02 01:04:10 AM

ChipNASA: EZ Writer: Change your female employee uniform to this, and we'll talk.

[www.lingeriediva.com image 240x360]

Otherwise, I will continue to shop from home. Free shipping, no tax, and I don't have to wear pants...

TARGET GIRL THREAD!!! GO!!!

[desktop-wallpapers.net image 800x600]


Emma Frost is looking really trampy with that hairstyle.
 
2012-10-02 01:58:08 AM

AllUpInYa: They won't have as many manned checkout lanes because they're trying to move you into the self-checkout lanes, which is better for their bottom lines, in the long-run.
But people would rather wait in line for a manned checkout lane.

Can we call the self-checkout a failed experiment and bury it already?


I refuse to use self-checkout lanes unless they give me the employee discount for doing so. I also figure that if a store won't take my money within 5 minutes of getting in line they don't want my money bad enough and I drop my stuff on the floor and go elsewhere. As much as people love money you'd think it'd be easier to find someone who wanted to take it from me.

I would have responded earlier but I was waiting in line at five different stores.
 
2012-10-02 04:54:33 AM
The bi-polar as training guideline.
 
2012-10-02 07:05:09 AM

cryinoutloud: whizbangthedirtfarmer:
I remember Wal-Mart having "Project Sunshine" announcements when you were supposed to drop everything and ask a customer how they were doing that day. It soon stopped when us smartass employees started the "drop everything" literally.
/and yes, the legends of people doing the Wal-Mart cheer every morning are true
//wanted to run in front of them, smacking each in the face Laurel and Hardy style

There is a Down's guy who works at the local Wal-Mart and cleans things in the grocery section. He asks me how I'm doing today. And I smile and say I'm great. He's the only person I want doing that.


Just keep in mind, if my experience as a Wal-Mart employee indicates, that the other associates there probably mock him mercilessly.
 
2012-10-02 03:09:18 PM

EZ Writer: Change your female employee uniform to this, and we'll talk.

[www.lingeriediva.com image 240x360]

Otherwise, I will continue to shop from home. Free shipping, no tax, and I don't have to wear pants...


Sounds great if all their employees had perfect, photoshopped bodies like your model here....

But sadly, it is the exception, not the rule. So your proposal has been DENIED.
 
2012-10-02 03:09:26 PM
Why wouldn't it work? It works for Apple. Target has the same stuff as Walmart and Amazon, but charges higher margins. Just like Apple.
 
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