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(The Consumerist)   Dear Consumerist: KFC's chicken pot pies are disgusting, so I demand coupons for free KFC chicken pot pies   (consumerist.com) divider line 146
    More: Obvious, KFC, chicken pot pies, breakfast sandwich, peanut butter cup  
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11982 clicks; posted to Main » on 06 Sep 2012 at 10:40 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



146 Comments   (+0 »)
   
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2012-09-06 10:42:42 AM
So what you're telling me is that he's doubling down?
 
2012-09-06 10:45:15 AM
meh.
 
2012-09-06 10:45:47 AM
demotivate.me
 
2012-09-06 10:46:02 AM

bhcompy: So what you're telling me is that he's doubling down?


Zing. Though really, this is one of the lesser "consumerist idiot" stories; dude likes the pot pies, has had them before, something was amiss, didn't have time to replace it, wonders why KFC hasn't even responded to his complaint. Sure, another non-story, but we've seen far, far worse from them.
 
2012-09-06 10:46:41 AM
go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.
 
2012-09-06 10:46:42 AM
"I'd like to register some complaints. First, the food here is terrible. I wouldn't eat here again if my life depended on it. Even smelling the food made me feel sick, and I wouldn't feed this garbage to my dog.

Second, the portions were too small."
 
2012-09-06 10:47:46 AM
I really am not a hard person to please.

$4.00 you fat piece of shiat.. You're on a letter writing and phone call campaign over four-farking-dollars.. Holy fark.. shiat farking happens.. Deal with it.

/why yes I'm sick of these types of people.
 
2012-09-06 10:49:10 AM
mkemenoftheyear.files.wordpress.com 

/finger lickin' good
 
2012-09-06 10:49:16 AM
KFC got rid of popcorn chicken. They are dead to me.
 
2012-09-06 10:49:58 AM
I love that the Fark headline twist on the Consumerist stories have become "Dear Consumerist, I am a self entitled douche..."
 
2012-09-06 10:50:03 AM
Whatever happened to, you know, just not eating there again?

You're going out to eat. Once you decide to do that you give up control of your food since you're no longer the one who will prepare it. Not saying there isn't recourse if your food is awful/unsanitary/burned but what do you really expect from minimum wage "cooks" who just want to go home and smoke a blunt?

/No, I don't make all my own meals
//But I don't take things back to McDonalds/BK/KFC and ask for my money back
///Seriously, you want your $6.50 back? And you're willing to waste your own time arguing with KFC PR and corporate drones?
 
2012-09-06 10:51:45 AM
What, no pics of the offending food? That's the greatest thing about camera phones. You can have damaging photos on Facebook before the manager can react or the cops smash your phone.
 
2012-09-06 10:52:55 AM
hey at least he got what he asked for...I now call McDonalds "McGrab-bag" - bc you never know what you'll get...
 
2012-09-06 10:53:27 AM

jaylectricity: go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.


You've never been to [redacted], MA? It's a lovely town. The high school's mascot is the [redacted] Censors. As you might imagine; all the street signs are blacked out; and all the addresses are blurred.

/ I imagine that plays well with the postal service

// the town seal looks a lot like the seal of the FCC
 
2012-09-06 10:53:37 AM

FarkedOver: KFC got rid of popcorn chicken. They are dead to me.


Honey BBQ Wings are where it's at
 
2012-09-06 10:54:17 AM
besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..
 
2012-09-06 10:54:30 AM
Let's see, misleading and inaccurate headline, name calling and general douche-baggery in the thread? Yup, it's Fark alright.
 
2012-09-06 10:55:20 AM

styckx: I really am not a hard person to please.

$4.00 you fat piece of shiat.. You're on a letter writing and phone call campaign over four-farking-dollars.. Holy fark.. shiat farking happens.. Deal with it.

/why yes I'm sick of these types of people.


yikes! maybe this fellow only makes tree fiddy an hour, and that $4.00 really means something to him, Rockefeller.
 
2012-09-06 10:56:16 AM
If I got food from a restaurant and felt it was tainted by chemicals and possibly unsafe to eat, I'd be pissed if the company didn't even acknowledge my concerns.

This isn't a "my food was cold, give me a free meal" situation, this is something that could make other people sick and the fact that KFC doesn't even care is disturbing.
 
2012-09-06 10:57:24 AM

iheartscotch: jaylectricity: go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.

You've never been to [redacted], MA? It's a lovely town. The high school's mascot is the [redacted] Censors. As you might imagine; all the street signs are blacked out; and all the addresses are blurred.

/ I imagine that plays well with the postal service

// the town seal looks a lot like the seal of the FCC


I couldn't find it on Google Maps.
 
2012-09-06 10:57:26 AM

imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..


I go to KFC because the Chick Fil A is always way too crowded.
 
2012-09-06 10:57:35 AM
If I'm not mistaken their chicken pot pie has more fat and way more saturated fat (37 grams) than anything else on their menu. That's more saturated fat than 10 McDonald's hamburgers.
 
2012-09-06 10:59:55 AM

Endive Wombat: I love that the Fark headline twist on the Consumerist stories have become "Dear Consumerist, I am a self entitled douche..."


Most of them are. Unfortunately, that is what the site seems to attract. People whining because they didn't get precisely what they want, no matter how unreasonable that is.
 
US1
2012-09-06 11:00:06 AM
he is saying the one he got that day was bad, not there are always bad. for example i got a mexican pizza from taco bell that was disgusting. they are usually good but i want a do-over on the one that sucked
 
2012-09-06 11:01:41 AM

probesport: [demotivate.me image 375x400]



Over in one.
 
2012-09-06 11:02:02 AM
No matter how much I would like some KFC crispy fried chicken with mashed potatoes and gravy, I just cannot eat at KFC. I feel dirty when I do.
 
2012-09-06 11:02:28 AM

FarkedOver: KFC got rid of popcorn chicken. They are dead to me.


I actually like their new chicken bites. Reminds me of the Chik-Fil-A nuggets. My biggest issue with KFC is how scrawny they fried chicken is. There is just no meat at all on the bones compared to what I get at Ezell's, a local southern style chicken resturaunt here in the Seattle area.
 
2012-09-06 11:03:07 AM
I wonder what specific chemical taste/smell was present here. My local Taco Bell/KFC has a bad habit of letting the oil go rancid. I wonder if that's what happened here. Rancid oil tastes and smells very "chemically" and although it's not good for you, it's not really toxic.
 
2012-09-06 11:03:49 AM

vodka: If I'm not mistaken their chicken pot pie has more fat and way more saturated fat (37 grams) than anything else on their menu. That's more saturated fat than 10 McDonald's hamburgers.


If one is concerned about saturated fat, perhaps all fast food should be avoided, yes?
 
2012-09-06 11:04:05 AM
Actually, I bet it was in central MA. They've had a number of them close up overnight due to health code violations.
 
2012-09-06 11:05:59 AM

Mad_Radhu: FarkedOver: KFC got rid of popcorn chicken. They are dead to me.

I actually like their new chicken bites. Reminds me of the Chik-Fil-A nuggets. My biggest issue with KFC is how scrawny they fried chicken is. There is just no meat at all on the bones compared to what I get at Ezell's, a local southern style chicken resturaunt here in the Seattle area.


I'm just eating the popcorn chicken for the batter, not the actually meat.
 
2012-09-06 11:07:52 AM

Sultan Of Herf: vodka: If I'm not mistaken their chicken pot pie has more fat and way more saturated fat (37 grams) than anything else on their menu. That's more saturated fat than 10 McDonald's hamburgers.

If one is concerned about saturated fat, perhaps all fast food should be avoided, yes?


If one chooses to overgeneralize about fast food, then obviously, the answer is yes.
 
2012-09-06 11:08:57 AM

imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..


Unfortunately, Chik-Fil-A doesn't have any resturaunts in the Seattle area, plus as good as they are I feel guilty eating there when I travel now, after the political situation they created recently.
 
2012-09-06 11:09:26 AM
Went to a local Chinese joint that had a lunch buffet a few years ago... There was this woman sitting across the aisle from us that horked down several plates of food from the buffet. Shoveling it in and then getting up for 2nds... 3rds... 4ths... When she got done she went up to the checkout counter and told the guy how horrible the food was, it was the worst she ever had, and she refused to pay for it, and walked out. And they let her get away with it.

The food was ok, btw. Not spectacular, but certainly ok.
 
2012-09-06 11:11:25 AM
I would want coupons for other things, if I had eaten there before and like them.

I asked for a sandwich with no mayo, (as I am allergic to it) at Boston Market. I was talking to another customer and the lady that took my order the whole time about how you should have to ask for mayo if you want it.
I sat down and took one bite and There it was, loads of mayo! I walked back to the counter and show the lady. She told the girl to get me another one with no mayo. Guess what she did. She used the same chicken and scraped off the mayo (not all). I called their home office and they were very nice. They sent me a coupon for any size single meal. Of course, i ordered the biggest one they had and made sure the girl was not near my food! sometimes it does pay to complain.
 
2012-09-06 11:14:22 AM

MilesTeg: imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..

I go to KFC because the Chick Fil A is always way too crowded.


The KFC near me has had a broken drive-through speaker for over a year now, with just a sign over it saying pull up to the window to order. I'd like to think that KFC Corporate occasionally checks out the condition of their franchises and would force this to be fixed, as it creates a hellaciously long line in the drive through since nothing can be prepped ahead of time, but nothing has ever been done.

The thing that really makes it stand out is that there is a Popeyes literally across the street from this KFC, and that particular store is always clean, well kept, with a working drive-through. It always seems like there are about 2-3x more people at the Popeyes than the rundown don't-give-a-fark KFC. You'd think they'd notice that and get their act together.
 
2012-09-06 11:14:58 AM

vodka: If I'm not mistaken their chicken pot pie has more fat and way more saturated fat (37 grams) than anything else on their menu. That's more saturated fat than 10 McDonald's hamburgers.


That's alright. The Fark intelligentsia has informed me that high levels of saturated animal fat are part of a heart healthy diet. Now, if you'll excuse me, it's time for my morning breakfast of 10 egg yolks fried in bacon grease.
 
2012-09-06 11:15:36 AM

MilesTeg: imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..

I go to KFC because the Chick Fil A is always way too crowded.


...there's a reason though...always heard that if there's a lot of cars in the parking lot, then they MUST have good food.
 
2012-09-06 11:16:23 AM

GibbyTheMole: Went to a local Chinese joint that had a lunch buffet a few years ago... There was this woman sitting across the aisle from us that horked down several plates of food from the buffet. Shoveling it in and then getting up for 2nds... 3rds... 4ths... When she got done she went up to the checkout counter and told the guy how horrible the food was, it was the worst she ever had, and she refused to pay for it, and walked out. And they let her get away with it.

The food was ok, btw. Not spectacular, but certainly ok.


Perhaps next time they'll offer her a free coke.
 
2012-09-06 11:16:50 AM

GibbyTheMole: Went to a local Chinese joint that had a lunch buffet a few years ago... There was this woman sitting across the aisle from us that horked down several plates of food from the buffet. Shoveling it in and then getting up for 2nds... 3rds... 4ths... When she got done she went up to the checkout counter and told the guy how horrible the food was, it was the worst she ever had, and she refused to pay for it, and walked out. And they let her get away with it.

The food was ok, btw. Not spectacular, but certainly ok.


Some employees just don't care. I was at the grocery store last month when a woman in her 70s was at the self-checkout with a 1.5 L bottle of wine. She pretended to scan it, pushed some buttons on the touch screen, and walked away. I mentioned it to the employee manning self-checkout area who shrugged her shoulders and went back to staring into space.
 
2012-09-06 11:18:22 AM

imtheonlylp: MilesTeg: imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..

I go to KFC because the Chick Fil A is always way too crowded.

...there's a reason though...always heard that if there's a lot of cars in the parking lot, then they MUST have good food.


This is why I only eat from vending machines at the local dealership.
 
2012-09-06 11:18:27 AM

jaylectricity: go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.


No, it's the one in [redacted].
 
2012-09-06 11:18:58 AM
I worked at McDonald's in high school. Customers would frequently say "I'm never coming back here again" over stuff like this. They would come back. If their highest priority was food quality, they wouldn't be eating McDonald's or KFC pot pies to begin with.

Their highest priorities are convenience and price today and it will be the same tomorrow. They'll be back.
 
2012-09-06 11:19:06 AM

sycraft: Endive Wombat: I love that the Fark headline twist on the Consumerist stories have become "Dear Consumerist, I am a self entitled douche..."

Most of them are. Unfortunately, that is what the site seems to attract. People whining because they didn't get precisely what they want, no matter how unreasonable that is.


It is sad because the website used to actually be good, like it helped shame misbehaving companies, now it is full of whiners.
 
2012-09-06 11:19:11 AM

GibbyTheMole: Went to a local Chinese joint that had a lunch buffet a few years ago... There was this woman sitting across the aisle from us that horked down several plates of food from the buffet. Shoveling it in and then getting up for 2nds... 3rds... 4ths... When she got done she went up to the checkout counter and told the guy how horrible the food was, it was the worst she ever had, and she refused to pay for it, and walked out. And they let her get away with it.

The food was ok, btw. Not spectacular, but certainly ok.


cbsy108.files.wordpress.com 

"You go now! You been here four owa!"
 
2012-09-06 11:20:12 AM

louiedog: GibbyTheMole: Went to a local Chinese joint that had a lunch buffet a few years ago... There was this woman sitting across the aisle from us that horked down several plates of food from the buffet. Shoveling it in and then getting up for 2nds... 3rds... 4ths... When she got done she went up to the checkout counter and told the guy how horrible the food was, it was the worst she ever had, and she refused to pay for it, and walked out. And they let her get away with it.

The food was ok, btw. Not spectacular, but certainly ok.

Some employees just don't care. I was at the grocery store last month when a woman in her 70s was at the self-checkout with a 1.5 L bottle of wine. She pretended to scan it, pushed some buttons on the touch screen, and walked away. I mentioned it to the employee manning self-checkout area who shrugged her shoulders and went back to staring into space.


unfortunately, at the risk of lawsuits, a lot of companies mark it up to what is known as "shrink" - inevitable theft that is simply written off...what if the employees confronted that woman, she tried to run, tripped and fell, broke her hip, then sued the company for chasing her...see what i mean?
 
2012-09-06 11:21:01 AM
Not that I'm sympathetic with the guy but I don't see whats so horrible about the situation. Ignoring the "evil giant corporation bit":

- Man enjoys product from company
- Man purchases product from company that is not up to usual standards and is possibly unsafe
- Man contacts company about said experience under the impression that the company cares about its business and would want to know if something is amiss
- Man surprised when the above is found to be completely false.

Now, the last part probably shows a bit of naivete about how the world works and I don't really feel it was necessary to continue biatching about it on the internet but all in all, its not the worst consumerist article I've read.

If it was me, I just wouldn't have gone back
 
2012-09-06 11:22:11 AM
Chicken pot pie, that's like three of my favorite things.
 
2012-09-06 11:22:11 AM

imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..


I don't eat at Chick-Fil-A, their food contains MSG, and all sorts of crap in it. Wendys chicken sandwich is much better and more natural IMHO.
 
2012-09-06 11:22:17 AM

jaylectricity


go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.


Quincy was an MD, not an MA.


And inside of a Quincy, it's too dark to read.
 
2012-09-06 11:22:25 AM

Endive Wombat: I love that the Fark headline twist on the Consumerist stories have become "Dear Consumerist, I am a self entitled douche..."


I dunno. If you take note, many of the "self-entitled douche" Consumerist stories are penned by Laura Northrup.

Example

Example

Example

Perhaps she is subtly and skillfully concern trolling.

Or perhaps many of the persons who write into the Consumerist are actually self-entitled douches.

And, of course, these are not mutually exclusive.
 
2012-09-06 11:23:48 AM

LandOfChocolate: Not that I'm sympathetic with the guy but I don't see whats so horrible about the situation. Ignoring the "evil giant corporation bit":

- Man enjoys product from company
- Man purchases product from company that is not up to usual standards and is possibly unsafe
- Man contacts company about said experience under the impression that the company cares about its business and would want to know if something is amiss
- Man surprised when the above is found to be completely false.

Now, the last part probably shows a bit of naivete about how the world works and I don't really feel it was necessary to continue biatching about it on the internet but all in all, its not the worst consumerist article I've read.

If it was me, I just wouldn't have gone back


Once you go blech, you never go back.
 
2012-09-06 11:25:36 AM

Whatthefark: No matter how much I would like some KFC crispy fried chicken with mashed potatoes and gravy, I just cannot eat at KFC. I feel dirty when I do.


I get that same feeling. It feels like you haven't showered for 10 days after eating the fried chickem. Its almost as if you start sweating grease from your pores as soon as you take a bite.
 
2012-09-06 11:26:53 AM
The consumerist aside, I don't see a problem with this. More and more companies are neglecting their customer service while having complaint forms on their websites or pre-recorded numbers to leave a message for them. They seem to throw these messages directly into the trash and there's nothing the customer can do to actually hear back from them.
I spent a frustrating day last month trying to contact someone, anyone at Greyhound bus lines who could tell me why my ticket cost $20 more than the pricing had said and it was impossible. No response from the 'contact form', the phone staff only re-directed me to the same form, except when the one guy said he was transferring me to a supervisor and instead put me through to shipping. I didn't care that much about the $20, it was that their pricing was clearly wrong and I didn't want that to happen to other people.
This guy in the article said that he just wanted an acknowledgement of his issue and didn't even get that. That's what ticked him off.
 
2012-09-06 11:27:15 AM
I say this with as least drama as possible...

dafuq?
 
2012-09-06 11:27:20 AM
Went to KFC last night only to find out they stopped serving Snackers to my dismay. I should write up an essay about it and submit it to the consumerist.
 
2012-09-06 11:28:33 AM

Pants full of macaroni!!: iheartscotch: jaylectricity: go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.

You've never been to [redacted], MA? It's a lovely town. The high school's mascot is the [redacted] Censors. As you might imagine; all the street signs are blacked out; and all the addresses are blurred.

/ I imagine that plays well with the postal service

// the town seal looks a lot like the seal of the FCC

I couldn't find it on Google Maps.


It's that blurry part of the state that kind of looks like a wang off of I-495.
 
2012-09-06 11:30:28 AM

FarkedOver: KFC got rid of popcorn chicken. They are dead to me.


I never thought Id compliment burger king, but the new popcorn chicken they started on Monday is delicious and one of the best popcorn chickens I've had from a fast food restaurant. Could be I just got a fresh, lightly breaded box by accident but its worth a try at $2.
 
2012-09-06 11:30:47 AM
I think what bothers me most about the Consumerist is that they take the word of the person writing in as golden and they never seek comment or resolution from the company they're complaining about.

In this case, they slap up a little paragraph at the end, "Oh, he should have called the manager at the restaurant", but often, they just post up the whining and don't attempt to qualify it. What's more, most of the Consumerist stories are not due to bad service, but outlier behavior that happens any time you've got a large-scale operation. Every now and then, something goes bad.

Freakonomics did an excellent episode on a restaurant that got bigger and started having problems, ultimately resulting in a dead mouse in someone's salad. Stephen Dubner managed to confront the restaurant's owner and get him to not just explain what had caused the problem, but to explain how they were going to fix it. It was clear that the perceived "media pressure" played a role in that, but it also moved the story from one of disgust to one of improvement.

That interaction is far more useful to society than a biatch blog like the Consumerist.
 
2012-09-06 11:31:44 AM

wildcardjack: What, no pics of the offending food? That's the greatest thing about camera phones. You can have damaging photos on Facebook before the manager can react or the cops smash your phone.


What pics of a chemical taste and smell may look like:
 
2012-09-06 11:32:24 AM
I saw a movie with Colonel Sanders in it this weekend.
 
2012-09-06 11:32:41 AM
He'll get over it.
 
2012-09-06 11:32:44 AM

CravenMorehead: Let's see, misleading and inaccurate headline, name calling and general douche-baggery in the thread? Yup, it's Fark alright.


home.roadrunner.com
 
2012-09-06 11:32:57 AM
i must have missed the part where he asked for coupons
 
2012-09-06 11:33:13 AM
Someone told me that KFC is bringing back Chicken Littles. Does anyone know if this is true and what area(s)?
 
2012-09-06 11:33:35 AM
I had a similar situation happen with Popeyes years ago. I went there on my lunch hour, 10pm, and got a meal. When I got back and took a bite into it I got a mouth full of dirt. Since it was know about 10:30 and the store was closing I tried to call them to complain but nobody was picking up the phone. So I decided to go to their feedback box on the website and I fired off an angry complaint letter complete with contact info. After doing that I felt a little better and forgot about it, until about 4 or 5 months later when I received an package from the corporate office with a form letter apologizing for the service and $200 in coupons.

So sometimes you may get a response when you submit feedback.
 
2012-09-06 11:33:39 AM
" I generally avoid fast food, but I do have cravings for their chicken pot pies, which I happen to find delicious for an occasional treat."
I don't know how he can say it smelled like chemicals or anything else. The pie may have just smelled like food that day. Craving chicken pot pies and finding them delicious is evidence of some seriously damaged taste buds.
 
2012-09-06 11:34:36 AM

mama2tnt: Someone told me that KFC is bringing back Chicken Littles. Does anyone know if this is true and what area(s)?


The sky is falling. Your triglycerides? Not so much.
 
2012-09-06 11:35:21 AM
louiedog:

Some employees just don't care. I was at the grocery store last month when a woman in her 70s was at the self-checkout with a 1.5 L bottle of wine. She pretended to scan it, pushed some buttons on the touch screen, and walked away. I mentioned it to the employee manning self-checkout area who shrugged her shoulders and went back to staring into space.

She's not old, she's pickled.
 
2012-09-06 11:39:16 AM

The Southern Logic Company: Whatever happened to, you know, just not eating there again?

You're going out to eat. Once you decide to do that you give up control of your food since you're no longer the one who will prepare it. Not saying there isn't recourse if your food is awful/unsanitary/burned but what do you really expect from minimum wage "cooks" who just want to go home and smoke a blunt?

/No, I don't make all my own meals
//But I don't take things back to McDonalds/BK/KFC and ask for my money back
///Seriously, you want your $6.50 back? And you're willing to waste your own time arguing with KFC PR and corporate drones?


I realize you put the word "cook" in sarcastiquotes, but anyway... No one at a fast food joint (or even family restaurants) should qualify for the title of "cook." They're "food re-heaters," not cooks.
 
2012-09-06 11:39:51 AM
Popeye's > Church's > steaming pile of dog turds > KFC.
 
2012-09-06 11:41:16 AM

imtheonlylp: besides, that's why you go to Chik-Fil-APopeye's for chicken...everyone knows that..


There, much better.
 
2012-09-06 11:42:05 AM
I treat fast food as a gamble. I don't even look in the bag until I get home. If I get farked, so be it. Wages of sin...
 
2012-09-06 11:42:27 AM

Englebert Slaptyback: jaylectricity

go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.


Quincy was an MD, not an MA.


And inside of a Quincy, it's too dark to read.


Actually, he was an ME, not an MD.
 
2012-09-06 11:43:06 AM

The My Little Pony Killer: CravenMorehead: Let's see, misleading and inaccurate headline, name calling and general douche-baggery in the thread? Yup, it's Fark alright.


Yeah, that's it. I'm new here.
 
2012-09-06 11:43:13 AM

Philip J. Fry: Went to KFC last night only to find out they stopped serving Snackers to my dismay. I should write up an essay about it and submit it to the consumerist.


You should call and complain. Say you had to drive all that way to find out there were no more Snackers. But make sure you give all the heart wrenching details of your trip. And if the first person you talk to doesn't care, go higher up.

I bet you get some free food. You would be surprised how much free food you can get just by complaining about stupid shiat.


Give a man a fish; you have fed him for today. Teach a man to complain about that fish; and you have fed him for a lifetime
 
2012-09-06 11:43:28 AM
Also, I have a suspicion that someone came in his pot pie.
 
2012-09-06 11:43:28 AM

carrion_luggage: mama2tnt: Someone told me that KFC is bringing back Chicken Littles. Does anyone know if this is true and what area(s)?

The sky is falling. Your triglycerides? Not so much.


Actually, I went on a Chicken Littles-only fad one summer a couple of decades ago (no mayo, btw) and my cholesterol fell more than 100 points (YMMV). My doctor flipped out when I told her I hadn't even been trying.
 
2012-09-06 11:53:53 AM

Grandemadaca: Food > Popeye's > Church's > steaming pile of dog turds > KFC.

 
2012-09-06 11:54:32 AM

styckx: I really am not a hard person to please.

$4.00 you fat piece of shiat.. You're on a letter writing and phone call campaign over four-farking-dollars.. Holy fark.. shiat farking happens.. Deal with it.

/why yes I'm sick of these types of people.


Derek,

informlocal.com
 
2012-09-06 11:54:55 AM

eviljimbo: i must have missed the part where he asked for coupons

... I spoke to a girl on the phone and let them know that I was unhappy with my experience, but I was most unhappy that my complaint was completely ignored. She offered no apology or anything of use...


I guess they were hoping for a toaster.
 
2012-09-06 11:55:12 AM

LandOfChocolate: Not that I'm sympathetic with the guy but I don't see whats so horrible about the situation. Ignoring the "evil giant corporation bit":

- Man enjoys product from company
- Man purchases product from company that is not up to usual standards and is possibly unsafe
- Man contacts company about said experience under the impression that the company cares about its business and would want to know if something is amiss
- Man surprised when the above is found to be completely false.

Now, the last part probably shows a bit of naivete about how the world works and I don't really feel it was necessary to continue biatching about it on the internet but all in all, its not the worst consumerist article I've read.

If it was me, I just wouldn't have gone back


Actually the last part is somewhat of a surprise - most large companies are smart enough to know the very small fraction of their customers that are motivated to complain in writing are motivated enough to pursue it further, so the best solution is to send them something that doesn't look too much of a form letter (even if it mostly is) and some freebies/coupons and most of them will feel mollified (and the rest there isn't likely anything you could do anyway). At least for the first couple of complaints - if the same person just endlessly complains but keeps buying your stuff, ignoring that address/person is then the best policy.
 
2012-09-06 11:57:01 AM

GranoblasticMan: The Southern Logic Company: Whatever happened to, you know, just not eating there again?

You're going out to eat. Once you decide to do that you give up control of your food since you're no longer the one who will prepare it. Not saying there isn't recourse if your food is awful/unsanitary/burned but what do you really expect from minimum wage "cooks" who just want to go home and smoke a blunt?

/No, I don't make all my own meals
//But I don't take things back to McDonalds/BK/KFC and ask for my money back
///Seriously, you want your $6.50 back? And you're willing to waste your own time arguing with KFC PR and corporate drones?

I realize you put the word "cook" in sarcastiquotes, but anyway... No one at a fast food joint (or even family restaurants) should qualify for the title of "cook." They're "food re-heaters," not cooks.


I only did that because KFC loves to mention in their commercials "We have a cook in every restaurant!" And I agree with your sentiment, especially since I worked as an actual cook when I was a chef's assistant. A "Cook" is essentially the bottom biatch of the kitchen staff, especially if you never went to culinary school (like me!). If you're not spending most of your time running around the kitchen like a crazy man or cutting veggies, you're not a cook.
 
2012-09-06 11:59:08 AM

styckx: I really am not a hard person to please.

$4.00 you fat piece of shiat.. You're on a letter writing and phone call campaign over four-farking-dollars.. Holy fark.. shiat farking happens.. Deal with it.

/why yes I'm sick of these types of people.


And he could have resolved the problem by returning to the restaurant or calling and speaking to a manager.

He has an excuse, though:

Unfortunately, because my lunch was over, I was not able to return to the KFC to bring it back.

So, was it impossible to go there after work? Is this a KFC that's only open for lunch?

Sure, it's annoying to contact a company via their website and not receive a response after two weeks. But that's a separate issue from the food problem, which he should have handled with the store he bought it from. If he had time to go to the website, he had time to make a phone call to the KFC in question.

He even refers to "possibly unsafe to eat food." Uh, if it's "possibly unsafe to eat," shouldn't you warn the place immediately so no one else is in danger?
 
2012-09-06 12:03:22 PM
They are bringing back chicken littles, but not the original ones that were the little squares. The new ones look like chicken strips in a small hot dog bun. Blasphemers!!!
 
2012-09-06 12:04:30 PM
In a perfect world, there would be a fried chicken fast food outlet with Popeye's chicken, Church's biscuits, KFC's mashed potatoes and gravy, and Chik-fil-A's diligence in the preservation of traditional marriages.
 
2012-09-06 12:04:45 PM
Sucks to be that dude. I emailed YUM Brands corp once because the store near me had a reoccurring issue and got free meal coupons in the mail a week later and the restaurant seemed to never have it again. Usually at any fast food place I'd just go to the manager and they'd fix it then but with takeout that is a biatch. I've never seen a chain place even question a small issue, it's not worth the time to do anything other than make it right to a reasonable customers expectations and then some. Then again I'm a white male and that sure helps, maybe this person isn't
 
2012-09-06 12:05:59 PM
This bottle of Glen Garioch, 1958, highland whisky tastes like shiat. Probably because it's so farking old.

/Please send me a coupon for a case.
 
2012-09-06 12:06:45 PM
this bullshiat is starting to grow on me.
 
2012-09-06 12:09:09 PM
If the company isn't going to do anything useful with the information they solicit from customers, though, why don't they just take down that contact form from their site?

Because they can sell the information to make some extra money. The majority of those response lines are there for no other reason than, should a lawsuit come up, the company can say "But we have this service they can use, so we're not at fault." It's all just a butt-cover.
 
2012-09-06 12:09:20 PM

Noticeably F.A.T.: imtheonlylp: besides, that's why you go to Chik-Fil-A Popeye's my kitchen for chicken...everyone knows that..

There, much better.

 

There, much more better.
Wife makes chicken like nobody's business. I won't even eat it anywhere else anymore.
 
2012-09-06 12:13:17 PM

shinjitsuism: imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..

I don't eat at Chick-Fil-A, their food contains MSG, and all sorts of crap in it. Wendys chicken sandwich is much better and more natural IMHO.


That and they hate gay people.
 
2012-09-06 12:17:36 PM
Just about everything I've seen on this site is some whiny biatch about nothing of consequence.
 
2012-09-06 12:18:35 PM
DRTFA, but I now know what I'm making for Sunday dinner...
 
2012-09-06 12:18:52 PM

buttcat: shinjitsuism: imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..

I don't eat at Chick-Fil-A, their food contains MSG, and all sorts of crap in it. Wendys chicken sandwich is much better and more natural IMHO.

That and they hate gay people.


they don't hate gay people. just gay anal sex contracts like marriage
 
2012-09-06 12:24:08 PM

gunga galunga: In a perfect world, there would be a fried chicken fast food outlet with Popeye's chicken and red beans and rice, Church's biscuits, KFC's mashed potatoes and gravy, and Chik-fil-A's diligence in the preservation of traditional marriages.


FTFM
 
2012-09-06 12:29:01 PM

Popsicle: chicken litt


I had a couple yesterday. Not even close to the same thing. They've got pickles on them, for God's sake!

This is what a real Chicken Little looks like:

3.bp.blogspot.com

This is what they serve now:

assets.bizjournals.com

images.sodahead.com

/Not really, though. The new ones are okay. But sometimes you just really need a 39-cent miniature mechanically-separated chicken sandwich smothered in mayo.
 
2012-09-06 12:32:20 PM

The Southern Logic Company: GranoblasticMan: The Southern Logic Company: Whatever happened to, you know, just not eating there again?

You're going out to eat. Once you decide to do that you give up control of your food since you're no longer the one who will prepare it. Not saying there isn't recourse if your food is awful/unsanitary/burned but what do you really expect from minimum wage "cooks" who just want to go home and smoke a blunt?

/No, I don't make all my own meals
//But I don't take things back to McDonalds/BK/KFC and ask for my money back
///Seriously, you want your $6.50 back? And you're willing to waste your own time arguing with KFC PR and corporate drones?

I realize you put the word "cook" in sarcastiquotes, but anyway... No one at a fast food joint (or even family restaurants) should qualify for the title of "cook." They're "food re-heaters," not cooks.

I only did that because KFC loves to mention in their commercials "We have a cook in every restaurant!" And I agree with your sentiment, especially since I worked as an actual cook when I was a chef's assistant. A "Cook" is essentially the bottom biatch of the kitchen staff, especially if you never went to culinary school (like me!). If you're not spending most of your time running around the kitchen like a crazy man or cutting veggies, you're not a cook.


This. A lot of this. People watch TV and think cooks play by the stove all day. Truth of the matter is, the prep work takes longer than the actual cooking process on the majority of dishes.

/Also culinary school grad =)
 
2012-09-06 12:34:21 PM
A consumerist article thread on fark in which we call the person who wrote it a "self-entitled douche".

*checks*

Why yes, this is a day ending with a Y.
 
2012-09-06 12:35:24 PM

MilesTeg: imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..

I go to KFC because the Chick Fil A is always way too crowded.


"Nobody goes there anymore. It's too crowded."
Yogi Berra

FWIW, I love KFC Chicken Pot Pies.
 
2012-09-06 12:41:30 PM

Mad_Radhu: imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..

Unfortunately, Chik-Fil-A doesn't have any resturaunts in the Seattle area, plus as good as they are I feel guilty eating there when I travel now, after the political situation they created recently.


That's what's wrong with the world. Guilt. Go read some Mark Twain, especially "No. 44, The Mysterious Stranger."

Guilt is the worst motivator ever. Enjoy your chicken. Screw other people's opinions.
 
2012-09-06 12:41:52 PM

maxheck: DRTFA, but I now know what I'm making for Sunday dinner...


it's also good using just a saltine cracker topping instead of a pie crust
 
2012-09-06 12:43:48 PM
oh ffs I hate the consumerist as much as anyone else but at least try to get the general tone of the article right when writing your witty headline.
 
2012-09-06 12:46:36 PM
The Consumerist used to be useful. Now it is a biatchfest.

Came here for the David Cross. Not surprised it was in the first 3 comments.
 
2012-09-06 12:46:41 PM

CravenMorehead: Let's see, misleading and inaccurate headline, name calling and general douche-baggery in the thread? Yup, it's Fark alright.


We would be utterly lost without your erudite and well thought out responses. Thank you for showing us the light, CravenMorehead!
 
2012-09-06 12:47:06 PM

daffy: I would want coupons for other things, if I had eaten there before and like them.

I asked for a sandwich with no mayo, (as I am allergic to it) at Boston Market. I was talking to another customer and the lady that took my order the whole time about how you should have to ask for mayo if you want it.
I sat down and took one bite and There it was, loads of mayo! I walked back to the counter and show the lady. She told the girl to get me another one with no mayo. Guess what she did. She used the same chicken and scraped off the mayo (not all). I called their home office and they were very nice. They sent me a coupon for any size single meal. Of course, i ordered the biggest one they had and made sure the girl was not near my food! sometimes it does pay to complain.


Just because you don't like mayo doesn't mean you are allergic to it.
 
2012-09-06 12:52:11 PM

allusion2illusion: daffy: I would want coupons for other things, if I had eaten there before and like them.

I asked for a sandwich with no mayo, (as I am allergic to it) at Boston Market. I was talking to another customer and the lady that took my order the whole time about how you should have to ask for mayo if you want it.
I sat down and took one bite and There it was, loads of mayo! I walked back to the counter and show the lady. She told the girl to get me another one with no mayo. Guess what she did. She used the same chicken and scraped off the mayo (not all). I called their home office and they were very nice. They sent me a coupon for any size single meal. Of course, i ordered the biggest one they had and made sure the girl was not near my food! sometimes it does pay to complain.

Just because you don't like mayo doesn't mean you are allergic to it.


have u tried Satan's whip? aka miracle whip
 
2012-09-06 12:55:46 PM
Lee's Famous Recipe is the place around here. Less greasy than KFC, their extra crispy is awesome, and their mac and cheese is the bomb, yo.
 
2012-09-06 01:01:44 PM

FunkyBlue: Lee's Famous Recipe is the place around here. Less greasy than KFC, their extra crispy is awesome, and their mac and cheese is the bomb, yo.


but why eat it, when u can just eat Percocet
 
2012-09-06 01:07:19 PM
probesport

demotivate.me 

Shut the fark up donny.
 
2012-09-06 01:07:55 PM

daffy: I would want coupons for other things, if I had eaten there before and like them.

I asked for a sandwich with no mayo, (as I am allergic to it) at Boston Market. I was talking to another customer and the lady that took my order the whole time about how you should have to ask for mayo if you want it.
I sat down and took one bite and There it was, loads of mayo! I walked back to the counter and show the lady. She told the girl to get me another one with no mayo. Guess what she did. She used the same chicken and scraped off the mayo (not all). I called their home office and they were very nice. They sent me a coupon for any size single meal. Of course, i ordered the biggest one they had and made sure the girl was not near my food! sometimes it does pay to complain.


Out of curiosity, which are you allergic to: oil, eggs, or vinegar/lemon juice? Plenty of people don't like mayo and that's fine - but if you are allergic to it then you are allergic to one of those 3 things and that affects a whole lot of foods. It would be less confusing, especially at restaurants, if you mentioned exactly what you are allergic to so they don't mistakenly kill you. Food allergies are nothing to be taken lightly.
 
2012-09-06 01:12:51 PM

Pants full of macaroni!!: iheartscotch: jaylectricity: go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.

You've never been to [redacted], MA? It's a lovely town. The high school's mascot is the [redacted] Censors. As you might imagine; all the street signs are blacked out; and all the addresses are blurred.

/ I imagine that plays well with the postal service

// the town seal looks a lot like the seal of the FCC

I couldn't find it on Google Maps.


It's behind the black rectangle.
 
2012-09-06 01:13:47 PM

lordargent: probesport

[demotivate.me image 375x400] 

Shut the fark up donny.


You're out of your element.
 
2012-09-06 01:14:40 PM

PoochUMD: If I got food from a restaurant and felt it was tainted by chemicals and possibly unsafe to eat, I'd be pissed if the company didn't even acknowledge my concerns.

This isn't a "my food was cold, give me a free meal" situation, this is something that could make other people sick and the fact that KFC doesn't even care is disturbing.


Of course, he has no proof other than his word on it. Not even someone else in the office who verified the story. I wonder how many times a day they get these unverified complaints?
 
2012-09-06 01:14:43 PM

Endive Wombat: I love that the Fark headline twist on the Consumerist stories have become "Dear Consumerist, I am a self entitled douche..."


Love it because it's mostly true.
 
2012-09-06 01:16:24 PM
What he finds disappointing is that he reported it to KFC using the form on their web site, then called them on the phone, and received no response. Why bother having a form at all? Why bother having a customer service number if all the representatives are authorized to do is shrug?

So that whole "questions and comments" phone number that you see on... well.. everything... it does not work? Thank the gods I never wasted my time giving a shiat.
 
2012-09-06 01:17:11 PM
No where in that complaint did the guy ever even request free stuff. It's a fair enough question, isnt it? If you're given bad food and bad service but they dont give a damn, why DO they have a complaints procedure?
 
2012-09-06 01:18:24 PM
*shrug* KFC corporate doesn't give a rats ass about anything that doesn't involve a court case. I watched one of their servers dump a bucket of chicken he was gathering for my order on the floor. Oblivious to the fact that I was watching him, he went all shifty eyed and disappeared in back. A minute later he returned to the window and handed off the completed order. When I got a chance to check the food, it was pretty obvious that he'd just scooped everything back into the bucket and served it to me.

I put in a complaint with dates, times, store number and order number. Not got a single word back.

I never bothered to follow up. Fark 'em. I just don't eat there anymore.
 
2012-09-06 01:20:41 PM

Endive Wombat: I love that the Fark headline twist on the Consumerist stories have become "Dear Consumerist, I am a self entitled douche..."


Why not? The articles can all be summarized the same way.

I read these things and they all say: "WHAAAAH! WHAAAAAH! WAAAAAH!"
 
2012-09-06 01:26:17 PM

gunga galunga: In a perfect world, there would be a fried chicken fast food outlet with Popeye's chicken, Church's biscuits, KFC's mashed potatoes and gravy, and Chik-fil-A's diligence in the preservation of traditional marriages.


KFC's mashed potatoes? Why on earth... oh, I see - you're going to fill some holes in plaster walls, and after that you'll eat the chicken and biscuits. Got it.
 
2012-09-06 01:26:39 PM
imtheonlylp:

maxheck: DRTFA, but I now know what I'm making for Sunday dinner...

it's also good using just a saltine cracker topping instead of a pie crust


I can see how that might work, but I just got a new pastry cutter and by gum, I'm gonna use it! :)
 
2012-09-06 01:31:12 PM
Chicken with a strong chemical taste?

cdn.niketalk.com

My chicken is 99.7% pure.
 
2012-09-06 01:32:06 PM
Frank the Tank wondering if KFC is still open.

They've shut down a bunch of them here. Funny, at one time KFC had more restaurants in more countries than McDonalds
 
2012-09-06 01:32:28 PM

PoochUMD: If I got food from a restaurant and felt it was tainted by chemicals and possibly unsafe to eat, I'd be pissed if the company didn't even acknowledge my concerns.

This isn't a "my food was cold, give me a free meal" situation, this is something that could make other people sick and the fact that KFC doesn't even care is disturbing.


Came here to pretty much say this. They sell food. They need to know if there's a problem, and if they never respond, that's not exactly a selling point. They need to be sure their food is safe.
 
2012-09-06 01:42:23 PM
Their chicken pot pie is tasty. The one I had was fine. No chemical taste, just chickeny goodness, and probably 50 grams of fat.
 
2012-09-06 01:42:46 PM

Nemnoch: daffy: I would want coupons for other things, if I had eaten there before and like them.

I asked for a sandwich with no mayo, (as I am allergic to it) at Boston Market. I was talking to another customer and the lady that took my order the whole time about how you should have to ask for mayo if you want it.
I sat down and took one bite and There it was, loads of mayo! I walked back to the counter and show the lady. She told the girl to get me another one with no mayo. Guess what she did. She used the same chicken and scraped off the mayo (not all). I called their home office and they were very nice. They sent me a coupon for any size single meal. Of course, i ordered the biggest one they had and made sure the girl was not near my food! sometimes it does pay to complain.

Out of curiosity, which are you allergic to: oil, eggs, or vinegar/lemon juice? Plenty of people don't like mayo and that's fine - but if you are allergic to it then you are allergic to one of those 3 things and that affects a whole lot of foods. It would be less confusing, especially at restaurants, if you mentioned exactly what you are allergic to so they don't mistakenly kill you. Food allergies are nothing to be taken lightly.


It would almost certainly have to be an allergy to eggs. Food allergies are the body responding to a protein. Oils are pretty much 100% fat and wouldn't trigger a reponse unless you were very allergic to the specific type of food the oil was derived from. Vinegar can be made from many different sources, and again you would have to be allergic to the specific source food it was manufactured from, but them you would be in the clear if it was made from another acid like lemon juice.

I just think he doesn't like mayo.
 
2012-09-06 01:49:28 PM

Pants full of macaroni!!: iheartscotch: jaylectricity: go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.

You've never been to [redacted], MA? It's a lovely town. The high school's mascot is the [redacted] Censors. As you might imagine; all the street signs are blacked out; and all the addresses are blurred.

/ I imagine that plays well with the postal service

// the town seal looks a lot like the seal of the FCC

I couldn't find it on Google Maps.


+1 to both of you. I may or may not have pissed myself laughing.
 
2012-09-06 01:49:49 PM

Mikey1969: PoochUMD: If I got food from a restaurant and felt it was tainted by chemicals and possibly unsafe to eat, I'd be pissed if the company didn't even acknowledge my concerns.

This isn't a "my food was cold, give me a free meal" situation, this is something that could make other people sick and the fact that KFC doesn't even care is disturbing.

Of course, he has no proof other than his word on it. Not even someone else in the office who verified the story. I wonder how many times a day they get these unverified complaints?


True, but it's not like he was asking for anything (the stuff about the coupons was apparently made up for the headline). How hard is it to email the customer and say "We're sorry to hear about the quality of product you received today. We are going to contact the manager right now to see what the issue is and what we can do to make sure it doesn't happen again."
 
2012-09-06 01:51:42 PM

KrispyKritter: styckx: I really am not a hard person to please.

$4.00 you fat piece of shiat.. You're on a letter writing and phone call campaign over four-farking-dollars.. Holy fark.. shiat farking happens.. Deal with it.

/why yes I'm sick of these types of people.

yikes! maybe this fellow only makes tree fiddy an hour, and that $4.00 really means something to him, Rockefeller.


lmao. Rockefeller.
You ALMOST owe me a new keyboard. Almost.
/love you
 
2012-09-06 01:55:33 PM

maxheck: imtheonlylp:

maxheck: DRTFA, but I now know what I'm making for Sunday dinner...

it's also good using just a saltine cracker topping instead of a pie crust

I can see how that might work, but I just got a new pastry cutter and by gum, I'm gonna use it! :)


haha word! we use a bag of fresh mixed vegs, big can of cream of chicken soup, and cracker topping...super fast, super easy, and very good!
 
2012-09-06 01:57:21 PM

PsiChick: PoochUMD: If I got food from a restaurant and felt it was tainted by chemicals and possibly unsafe to eat, I'd be pissed if the company didn't even acknowledge my concerns.

This isn't a "my food was cold, give me a free meal" situation, this is something that could make other people sick and the fact that KFC doesn't even care is disturbing.

Came here to pretty much say this. They sell food. They need to know if there's a problem, and if they never respond, that's not exactly a selling point. They need to be sure their food is safe.


It's KFC, dude. Nobody eats there because the food is "safe".
 
2012-09-06 02:03:07 PM

Mell of a Hess: Mad_Radhu: imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..

Unfortunately, Chik-Fil-A doesn't have any resturaunts in the Seattle area, plus as good as they are I feel guilty eating there when I travel now, after the political situation they created recently.

That's what's wrong with the world. Guilt. Go read some Mark Twain, especially "No. 44, The Mysterious Stranger."

Guilt is the worst motivator ever. Enjoy your chicken. Screw other people's opinions.


Pre-Citizens United, I was all for that mindset. Now that corporations are people too, and have unrestricted freedom to affect the political process, politics and business are much more intertwined, so I can't ignore the politics of the companies I give my money to.
 
2012-09-06 02:06:28 PM

PoochUMD: True, but it's not like he was asking for anything (the stuff about the coupons was apparently made up for the headline). How hard is it to email the customer and say "We're sorry to hear about the quality of product you received today. We are going to contact the manager right now to see what the issue is and what we can do to make sure it doesn't happen again."


Yeah, but I do have to wonder if these complaints are in the thousands per day, maybe. I think the proper route for him would to be calling the store directly, corporate just adds levels of complexity anyway. I agree that some kind of email apology would have been nice, though.
 
2012-09-06 02:20:02 PM
I worked on the Island of St.Maarten for 5 months,they had
a KFC..I went thru the drive thru,ordered my chicken and a
heineken.

//they opened my beer for me and I drove away.
 
2012-09-06 02:21:50 PM
Man goes to shiatty restaurant; gets shiatty food. Stop the presses! I think this one's Pulitzer material...

This is the worst case of food shenanigans since my Big Mac was slightly overcooked last week.
 
2012-09-06 02:25:24 PM

PoochUMD: Mikey1969: PoochUMD: If I got food from a restaurant and felt it was tainted by chemicals and possibly unsafe to eat, I'd be pissed if the company didn't even acknowledge my concerns.

This isn't a "my food was cold, give me a free meal" situation, this is something that could make other people sick and the fact that KFC doesn't even care is disturbing.

Of course, he has no proof other than his word on it. Not even someone else in the office who verified the story. I wonder how many times a day they get these unverified complaints?

True, but it's not like he was asking for anything (the stuff about the coupons was apparently made up for the headline). How hard is it to email the customer and say "We're sorry to hear about the quality of product you received today. We are going to contact the manager right now to see what the issue is and what we can do to make sure it doesn't happen again."


I'm fairly sure although nasty things happen daily all across the country and people do complain and get ignored, the consumerist authors are just writing these letters themselves. why on earth do they always redact the town and any possible identifying information about the biatching consumer or the place of business? it is the opposite tactic you would use if you wanted to get a response.
withholding that information practically guarantees no company can ever appropriately respond, but also adds the convenient shield of ambiguity and ensures if anyone wanted to check on this story has no way to verify it.
 
2012-09-06 02:45:27 PM
imagine seeing this.

"We here at 7-on-our-side would like you to meet lisa. We can't show you her face or tell you her last name or even the city she lives in order to protect the innocent.
We can't tell you where she lives, but what we can tell you she is one of the 6 million apartment renters in the state of Texas.
Her air conditioning hasn't work all summer and when she complained to her apartment manager he told her, quote, 'to buy a fan, or better yet sit on my dick and spin'.
Lisa's apartment complex is owned by Boston Capital, the largest apartment complex corporation in America. Boston Capital owns over 289,000 units across the country, 42,000 in Texas alone, and has 22 billion in annual revenue. We are hoping after we air this story they fix their customer service issues and Lisa can get some relief from the heat."

it's got to be bullshiat.
 
2012-09-06 03:02:30 PM

jaylectricity: go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.


I think it's the one in Weymouth. It can't be the one in Norwell, that one is too nice.
 
2012-09-06 03:31:00 PM

Gyrfalcon: PsiChick: PoochUMD: If I got food from a restaurant and felt it was tainted by chemicals and possibly unsafe to eat, I'd be pissed if the company didn't even acknowledge my concerns.

This isn't a "my food was cold, give me a free meal" situation, this is something that could make other people sick and the fact that KFC doesn't even care is disturbing.

Came here to pretty much say this. They sell food. They need to know if there's a problem, and if they never respond, that's not exactly a selling point. They need to be sure their food is safe.

It's KFC, dude. Nobody eats there because the food is "safe".


...Let me rephrase: If I went to KFC, I would assume the food would give me a heart attack in the near future from all the grease. I would not assume the food itself would be directly contaminated with poisonous chemicals or some kind of disease.

That second one is a fairly important thing. Also, why we as a society have the CDC and health inspectors.
 
2012-09-06 03:40:02 PM

iheartscotch: jaylectricity: go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.

You've never been to [redacted], MA? It's a lovely town. The high school's mascot is the [redacted] Censors. As you might imagine; all the street signs are blacked out; and all the addresses are blurred.

/ I imagine that plays well with the postal service

// the town seal looks a lot like the seal of the FCC


You rule.
 
2012-09-06 03:40:16 PM

happyleper


Actually, he was an ME, not an MD.


Crapski. Good catch.

I mean, uh, he was a doctor before he was an ME...

Nah, you got me. Have a Smart-y.
 
2012-09-06 04:17:41 PM
Those things are way too runny.
 
2012-09-06 07:07:45 PM

ch13fwiggum: I think it's the one in Weymouth. It can't be the one in Norwell, that one is too nice.


The Norwell KFC and the Norwell Taco Bell are THE best in the state. biatches got money out there.
 
2012-09-07 02:33:45 AM

airsupport: iheartscotch: jaylectricity: go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.

You've never been to [redacted], MA? It's a lovely town. The high school's mascot is the [redacted] Censors. As you might imagine; all the street signs are blacked out; and all the addresses are blurred.

/ I imagine that plays well with the postal service

// the town seal looks a lot like the seal of the FCC

You rule.


Damn! Every time I post from now on; I have to say something exactly as funny or more funny. Thanks a lot; you're a real swell chum.

/ did I mention that the biggest rival for the [redacted] censors is the high school from the neighboring town of Stool Pigeon, MA

// their mascot is the Whistleblowers; go Blowers!!

/ I keed, I keed
 
2012-09-07 01:55:16 PM

bhcompy: So what you're telling me is that he's doubling down?


Wait...this was written by a he?!?
 
2012-09-09 09:50:48 PM

iheartscotch: airsupport: iheartscotch: jaylectricity: go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.

You've never been to [redacted], MA? It's a lovely town. The high school's mascot is the [redacted] Censors. As you might imagine; all the street signs are blacked out; and all the addresses are blurred.

/ I imagine that plays well with the postal service

// the town seal looks a lot like the seal of the FCC

You rule.

Damn! Every time I post from now on; I have to say something exactly as funny or more funny. Thanks a lot; you're a real swell chum.

/ did I mention that the biggest rival for the [redacted] censors is the high school from the neighboring town of Stool Pigeon, MA

// their mascot is the Whistleblowers; go Blowers!!

/ I keed, I keed



Welcome to my favorites list. Be sure to check out our gift shop!
 
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