If you can read this, either the style sheet didn't load or you have an older browser that doesn't support style sheets. Try clearing your browser cache and refreshing the page.

(The Consumerist)   Dear Consumerist: KFC's chicken pot pies are disgusting, so I demand coupons for free KFC chicken pot pies   (consumerist.com) divider line 146
    More: Obvious, KFC, chicken pot pies, breakfast sandwich, peanut butter cup  
•       •       •

11971 clicks; posted to Main » on 06 Sep 2012 at 10:40 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



146 Comments   (+0 »)
   
View Voting Results: Smartest and Funniest

Archived thread

First | « | 1 | 2 | 3 | » | Last | Show all
 
2012-09-06 11:22:25 AM

Endive Wombat: I love that the Fark headline twist on the Consumerist stories have become "Dear Consumerist, I am a self entitled douche..."


I dunno. If you take note, many of the "self-entitled douche" Consumerist stories are penned by Laura Northrup.

Example

Example

Example

Perhaps she is subtly and skillfully concern trolling.

Or perhaps many of the persons who write into the Consumerist are actually self-entitled douches.

And, of course, these are not mutually exclusive.
 
2012-09-06 11:23:48 AM

LandOfChocolate: Not that I'm sympathetic with the guy but I don't see whats so horrible about the situation. Ignoring the "evil giant corporation bit":

- Man enjoys product from company
- Man purchases product from company that is not up to usual standards and is possibly unsafe
- Man contacts company about said experience under the impression that the company cares about its business and would want to know if something is amiss
- Man surprised when the above is found to be completely false.

Now, the last part probably shows a bit of naivete about how the world works and I don't really feel it was necessary to continue biatching about it on the internet but all in all, its not the worst consumerist article I've read.

If it was me, I just wouldn't have gone back


Once you go blech, you never go back.
 
2012-09-06 11:25:36 AM

Whatthefark: No matter how much I would like some KFC crispy fried chicken with mashed potatoes and gravy, I just cannot eat at KFC. I feel dirty when I do.


I get that same feeling. It feels like you haven't showered for 10 days after eating the fried chickem. Its almost as if you start sweating grease from your pores as soon as you take a bite.
 
2012-09-06 11:26:53 AM
The consumerist aside, I don't see a problem with this. More and more companies are neglecting their customer service while having complaint forms on their websites or pre-recorded numbers to leave a message for them. They seem to throw these messages directly into the trash and there's nothing the customer can do to actually hear back from them.
I spent a frustrating day last month trying to contact someone, anyone at Greyhound bus lines who could tell me why my ticket cost $20 more than the pricing had said and it was impossible. No response from the 'contact form', the phone staff only re-directed me to the same form, except when the one guy said he was transferring me to a supervisor and instead put me through to shipping. I didn't care that much about the $20, it was that their pricing was clearly wrong and I didn't want that to happen to other people.
This guy in the article said that he just wanted an acknowledgement of his issue and didn't even get that. That's what ticked him off.
 
2012-09-06 11:27:15 AM
I say this with as least drama as possible...

dafuq?
 
2012-09-06 11:27:20 AM
Went to KFC last night only to find out they stopped serving Snackers to my dismay. I should write up an essay about it and submit it to the consumerist.
 
2012-09-06 11:28:33 AM

Pants full of macaroni!!: iheartscotch: jaylectricity: go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.

You've never been to [redacted], MA? It's a lovely town. The high school's mascot is the [redacted] Censors. As you might imagine; all the street signs are blacked out; and all the addresses are blurred.

/ I imagine that plays well with the postal service

// the town seal looks a lot like the seal of the FCC

I couldn't find it on Google Maps.


It's that blurry part of the state that kind of looks like a wang off of I-495.
 
2012-09-06 11:30:28 AM

FarkedOver: KFC got rid of popcorn chicken. They are dead to me.


I never thought Id compliment burger king, but the new popcorn chicken they started on Monday is delicious and one of the best popcorn chickens I've had from a fast food restaurant. Could be I just got a fresh, lightly breaded box by accident but its worth a try at $2.
 
2012-09-06 11:30:47 AM
I think what bothers me most about the Consumerist is that they take the word of the person writing in as golden and they never seek comment or resolution from the company they're complaining about.

In this case, they slap up a little paragraph at the end, "Oh, he should have called the manager at the restaurant", but often, they just post up the whining and don't attempt to qualify it. What's more, most of the Consumerist stories are not due to bad service, but outlier behavior that happens any time you've got a large-scale operation. Every now and then, something goes bad.

Freakonomics did an excellent episode on a restaurant that got bigger and started having problems, ultimately resulting in a dead mouse in someone's salad. Stephen Dubner managed to confront the restaurant's owner and get him to not just explain what had caused the problem, but to explain how they were going to fix it. It was clear that the perceived "media pressure" played a role in that, but it also moved the story from one of disgust to one of improvement.

That interaction is far more useful to society than a biatch blog like the Consumerist.
 
2012-09-06 11:31:44 AM

wildcardjack: What, no pics of the offending food? That's the greatest thing about camera phones. You can have damaging photos on Facebook before the manager can react or the cops smash your phone.


What pics of a chemical taste and smell may look like:
 
2012-09-06 11:32:24 AM
I saw a movie with Colonel Sanders in it this weekend.
 
2012-09-06 11:32:41 AM
He'll get over it.
 
2012-09-06 11:32:44 AM

CravenMorehead: Let's see, misleading and inaccurate headline, name calling and general douche-baggery in the thread? Yup, it's Fark alright.


home.roadrunner.com
 
2012-09-06 11:32:57 AM
i must have missed the part where he asked for coupons
 
2012-09-06 11:33:13 AM
Someone told me that KFC is bringing back Chicken Littles. Does anyone know if this is true and what area(s)?
 
2012-09-06 11:33:35 AM
I had a similar situation happen with Popeyes years ago. I went there on my lunch hour, 10pm, and got a meal. When I got back and took a bite into it I got a mouth full of dirt. Since it was know about 10:30 and the store was closing I tried to call them to complain but nobody was picking up the phone. So I decided to go to their feedback box on the website and I fired off an angry complaint letter complete with contact info. After doing that I felt a little better and forgot about it, until about 4 or 5 months later when I received an package from the corporate office with a form letter apologizing for the service and $200 in coupons.

So sometimes you may get a response when you submit feedback.
 
2012-09-06 11:33:39 AM
" I generally avoid fast food, but I do have cravings for their chicken pot pies, which I happen to find delicious for an occasional treat."
I don't know how he can say it smelled like chemicals or anything else. The pie may have just smelled like food that day. Craving chicken pot pies and finding them delicious is evidence of some seriously damaged taste buds.
 
2012-09-06 11:34:36 AM

mama2tnt: Someone told me that KFC is bringing back Chicken Littles. Does anyone know if this is true and what area(s)?


The sky is falling. Your triglycerides? Not so much.
 
2012-09-06 11:35:21 AM
louiedog:

Some employees just don't care. I was at the grocery store last month when a woman in her 70s was at the self-checkout with a 1.5 L bottle of wine. She pretended to scan it, pushed some buttons on the touch screen, and walked away. I mentioned it to the employee manning self-checkout area who shrugged her shoulders and went back to staring into space.

She's not old, she's pickled.
 
2012-09-06 11:39:16 AM

The Southern Logic Company: Whatever happened to, you know, just not eating there again?

You're going out to eat. Once you decide to do that you give up control of your food since you're no longer the one who will prepare it. Not saying there isn't recourse if your food is awful/unsanitary/burned but what do you really expect from minimum wage "cooks" who just want to go home and smoke a blunt?

/No, I don't make all my own meals
//But I don't take things back to McDonalds/BK/KFC and ask for my money back
///Seriously, you want your $6.50 back? And you're willing to waste your own time arguing with KFC PR and corporate drones?


I realize you put the word "cook" in sarcastiquotes, but anyway... No one at a fast food joint (or even family restaurants) should qualify for the title of "cook." They're "food re-heaters," not cooks.
 
2012-09-06 11:39:51 AM
Popeye's > Church's > steaming pile of dog turds > KFC.
 
2012-09-06 11:41:16 AM

imtheonlylp: besides, that's why you go to Chik-Fil-APopeye's for chicken...everyone knows that..


There, much better.
 
2012-09-06 11:42:05 AM
I treat fast food as a gamble. I don't even look in the bag until I get home. If I get farked, so be it. Wages of sin...
 
2012-09-06 11:42:27 AM

Englebert Slaptyback: jaylectricity

go visit a KFC in [redacted], MA

I'll bet it's the one in Quincy.


Quincy was an MD, not an MA.


And inside of a Quincy, it's too dark to read.


Actually, he was an ME, not an MD.
 
2012-09-06 11:43:06 AM

The My Little Pony Killer: CravenMorehead: Let's see, misleading and inaccurate headline, name calling and general douche-baggery in the thread? Yup, it's Fark alright.


Yeah, that's it. I'm new here.
 
2012-09-06 11:43:13 AM

Philip J. Fry: Went to KFC last night only to find out they stopped serving Snackers to my dismay. I should write up an essay about it and submit it to the consumerist.


You should call and complain. Say you had to drive all that way to find out there were no more Snackers. But make sure you give all the heart wrenching details of your trip. And if the first person you talk to doesn't care, go higher up.

I bet you get some free food. You would be surprised how much free food you can get just by complaining about stupid shiat.


Give a man a fish; you have fed him for today. Teach a man to complain about that fish; and you have fed him for a lifetime
 
2012-09-06 11:43:28 AM
Also, I have a suspicion that someone came in his pot pie.
 
2012-09-06 11:43:28 AM

carrion_luggage: mama2tnt: Someone told me that KFC is bringing back Chicken Littles. Does anyone know if this is true and what area(s)?

The sky is falling. Your triglycerides? Not so much.


Actually, I went on a Chicken Littles-only fad one summer a couple of decades ago (no mayo, btw) and my cholesterol fell more than 100 points (YMMV). My doctor flipped out when I told her I hadn't even been trying.
 
2012-09-06 11:53:53 AM

Grandemadaca: Food > Popeye's > Church's > steaming pile of dog turds > KFC.

 
2012-09-06 11:54:32 AM

styckx: I really am not a hard person to please.

$4.00 you fat piece of shiat.. You're on a letter writing and phone call campaign over four-farking-dollars.. Holy fark.. shiat farking happens.. Deal with it.

/why yes I'm sick of these types of people.


Derek,

informlocal.com
 
2012-09-06 11:54:55 AM

eviljimbo: i must have missed the part where he asked for coupons

... I spoke to a girl on the phone and let them know that I was unhappy with my experience, but I was most unhappy that my complaint was completely ignored. She offered no apology or anything of use...


I guess they were hoping for a toaster.
 
2012-09-06 11:55:12 AM

LandOfChocolate: Not that I'm sympathetic with the guy but I don't see whats so horrible about the situation. Ignoring the "evil giant corporation bit":

- Man enjoys product from company
- Man purchases product from company that is not up to usual standards and is possibly unsafe
- Man contacts company about said experience under the impression that the company cares about its business and would want to know if something is amiss
- Man surprised when the above is found to be completely false.

Now, the last part probably shows a bit of naivete about how the world works and I don't really feel it was necessary to continue biatching about it on the internet but all in all, its not the worst consumerist article I've read.

If it was me, I just wouldn't have gone back


Actually the last part is somewhat of a surprise - most large companies are smart enough to know the very small fraction of their customers that are motivated to complain in writing are motivated enough to pursue it further, so the best solution is to send them something that doesn't look too much of a form letter (even if it mostly is) and some freebies/coupons and most of them will feel mollified (and the rest there isn't likely anything you could do anyway). At least for the first couple of complaints - if the same person just endlessly complains but keeps buying your stuff, ignoring that address/person is then the best policy.
 
2012-09-06 11:57:01 AM

GranoblasticMan: The Southern Logic Company: Whatever happened to, you know, just not eating there again?

You're going out to eat. Once you decide to do that you give up control of your food since you're no longer the one who will prepare it. Not saying there isn't recourse if your food is awful/unsanitary/burned but what do you really expect from minimum wage "cooks" who just want to go home and smoke a blunt?

/No, I don't make all my own meals
//But I don't take things back to McDonalds/BK/KFC and ask for my money back
///Seriously, you want your $6.50 back? And you're willing to waste your own time arguing with KFC PR and corporate drones?

I realize you put the word "cook" in sarcastiquotes, but anyway... No one at a fast food joint (or even family restaurants) should qualify for the title of "cook." They're "food re-heaters," not cooks.


I only did that because KFC loves to mention in their commercials "We have a cook in every restaurant!" And I agree with your sentiment, especially since I worked as an actual cook when I was a chef's assistant. A "Cook" is essentially the bottom biatch of the kitchen staff, especially if you never went to culinary school (like me!). If you're not spending most of your time running around the kitchen like a crazy man or cutting veggies, you're not a cook.
 
2012-09-06 11:59:08 AM

styckx: I really am not a hard person to please.

$4.00 you fat piece of shiat.. You're on a letter writing and phone call campaign over four-farking-dollars.. Holy fark.. shiat farking happens.. Deal with it.

/why yes I'm sick of these types of people.


And he could have resolved the problem by returning to the restaurant or calling and speaking to a manager.

He has an excuse, though:

Unfortunately, because my lunch was over, I was not able to return to the KFC to bring it back.

So, was it impossible to go there after work? Is this a KFC that's only open for lunch?

Sure, it's annoying to contact a company via their website and not receive a response after two weeks. But that's a separate issue from the food problem, which he should have handled with the store he bought it from. If he had time to go to the website, he had time to make a phone call to the KFC in question.

He even refers to "possibly unsafe to eat food." Uh, if it's "possibly unsafe to eat," shouldn't you warn the place immediately so no one else is in danger?
 
2012-09-06 12:03:22 PM
They are bringing back chicken littles, but not the original ones that were the little squares. The new ones look like chicken strips in a small hot dog bun. Blasphemers!!!
 
2012-09-06 12:04:30 PM
In a perfect world, there would be a fried chicken fast food outlet with Popeye's chicken, Church's biscuits, KFC's mashed potatoes and gravy, and Chik-fil-A's diligence in the preservation of traditional marriages.
 
2012-09-06 12:04:45 PM
Sucks to be that dude. I emailed YUM Brands corp once because the store near me had a reoccurring issue and got free meal coupons in the mail a week later and the restaurant seemed to never have it again. Usually at any fast food place I'd just go to the manager and they'd fix it then but with takeout that is a biatch. I've never seen a chain place even question a small issue, it's not worth the time to do anything other than make it right to a reasonable customers expectations and then some. Then again I'm a white male and that sure helps, maybe this person isn't
 
2012-09-06 12:05:59 PM
This bottle of Glen Garioch, 1958, highland whisky tastes like shiat. Probably because it's so farking old.

/Please send me a coupon for a case.
 
2012-09-06 12:06:45 PM
this bullshiat is starting to grow on me.
 
2012-09-06 12:09:09 PM
If the company isn't going to do anything useful with the information they solicit from customers, though, why don't they just take down that contact form from their site?

Because they can sell the information to make some extra money. The majority of those response lines are there for no other reason than, should a lawsuit come up, the company can say "But we have this service they can use, so we're not at fault." It's all just a butt-cover.
 
2012-09-06 12:09:20 PM

Noticeably F.A.T.: imtheonlylp: besides, that's why you go to Chik-Fil-A Popeye's my kitchen for chicken...everyone knows that..

There, much better.

 

There, much more better.
Wife makes chicken like nobody's business. I won't even eat it anywhere else anymore.
 
2012-09-06 12:13:17 PM

shinjitsuism: imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..

I don't eat at Chick-Fil-A, their food contains MSG, and all sorts of crap in it. Wendys chicken sandwich is much better and more natural IMHO.


That and they hate gay people.
 
2012-09-06 12:17:36 PM
Just about everything I've seen on this site is some whiny biatch about nothing of consequence.
 
2012-09-06 12:18:35 PM
DRTFA, but I now know what I'm making for Sunday dinner...
 
2012-09-06 12:18:52 PM

buttcat: shinjitsuism: imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..

I don't eat at Chick-Fil-A, their food contains MSG, and all sorts of crap in it. Wendys chicken sandwich is much better and more natural IMHO.

That and they hate gay people.


they don't hate gay people. just gay anal sex contracts like marriage
 
2012-09-06 12:24:08 PM

gunga galunga: In a perfect world, there would be a fried chicken fast food outlet with Popeye's chicken and red beans and rice, Church's biscuits, KFC's mashed potatoes and gravy, and Chik-fil-A's diligence in the preservation of traditional marriages.


FTFM
 
2012-09-06 12:29:01 PM

Popsicle: chicken litt


I had a couple yesterday. Not even close to the same thing. They've got pickles on them, for God's sake!

This is what a real Chicken Little looks like:

3.bp.blogspot.com

This is what they serve now:

assets.bizjournals.com

images.sodahead.com

/Not really, though. The new ones are okay. But sometimes you just really need a 39-cent miniature mechanically-separated chicken sandwich smothered in mayo.
 
2012-09-06 12:32:20 PM

The Southern Logic Company: GranoblasticMan: The Southern Logic Company: Whatever happened to, you know, just not eating there again?

You're going out to eat. Once you decide to do that you give up control of your food since you're no longer the one who will prepare it. Not saying there isn't recourse if your food is awful/unsanitary/burned but what do you really expect from minimum wage "cooks" who just want to go home and smoke a blunt?

/No, I don't make all my own meals
//But I don't take things back to McDonalds/BK/KFC and ask for my money back
///Seriously, you want your $6.50 back? And you're willing to waste your own time arguing with KFC PR and corporate drones?

I realize you put the word "cook" in sarcastiquotes, but anyway... No one at a fast food joint (or even family restaurants) should qualify for the title of "cook." They're "food re-heaters," not cooks.

I only did that because KFC loves to mention in their commercials "We have a cook in every restaurant!" And I agree with your sentiment, especially since I worked as an actual cook when I was a chef's assistant. A "Cook" is essentially the bottom biatch of the kitchen staff, especially if you never went to culinary school (like me!). If you're not spending most of your time running around the kitchen like a crazy man or cutting veggies, you're not a cook.


This. A lot of this. People watch TV and think cooks play by the stove all day. Truth of the matter is, the prep work takes longer than the actual cooking process on the majority of dishes.

/Also culinary school grad =)
 
2012-09-06 12:34:21 PM
A consumerist article thread on fark in which we call the person who wrote it a "self-entitled douche".

*checks*

Why yes, this is a day ending with a Y.
 
2012-09-06 12:35:24 PM

MilesTeg: imtheonlylp: besides, that's why you go to Chik-Fil-A for chicken...everyone knows that..

I go to KFC because the Chick Fil A is always way too crowded.


"Nobody goes there anymore. It's too crowded."
Yogi Berra

FWIW, I love KFC Chicken Pot Pies.
 
Displayed 50 of 146 comments

First | « | 1 | 2 | 3 | » | Last | Show all

View Voting Results: Smartest and Funniest


This thread is closed to new comments.

Continue Farking
Submit a Link »






Report